HEARTLAND ROAD WARRIOR 2016 Complaints

Complaints & Recalls

1 Complaints 3 Recalls

Official Safety Recalls - Important!

3 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Heartland Recreational Vehicles, Llc

NHTSA Campaign: 16V819000 SAFETY RECALL

2K Vehicles Affected

Recall Date: Nov 14, 2016

Safety Issue:

Heartland Recreational Vehicles, LLC (Heartland) is recalling certain model year 2015-2016 Cyclone travel trailers manufactured July 6, 2014, to September 29, 2015 and 2015-2016 Road Warrior and 2016 Torque trailers manufactured July 18, 2014, to September 30, 2015. The affected trailers are equipped with aluminum black ladders manufactured by Christianson Industries that have retractable hinges, each with a welded 'top hat' that can separate from the hinge.

Potential Risk:

If the hinges separate from the ladder while in use, the ladder may fall from the vehicle, increasing the risk of injury.

FREE Recall Solution:

Heartland will notify owners, and dealers will install hinge braces over the back of the existing hinges, free of charge. The recall began on December 2, 2016. Owners may contact Heartland customer service at 1-877-262-8032. Heartland's number for this recall is 99-01-28.

Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local HEARTLAND dealer to schedule your FREE recall repair.

Manufacturer: HEARTLAND
Mfg Campaign: 99-01-28

Notice Date: Dec 2, 2016
Recall Date: Nov 14, 2016

Heartland Recreational Vehicles, Llc

NHTSA Campaign: 15V482000 SAFETY RECALL

1.7K Vehicles Affected

Recall Date: Jul 30, 2015

Safety Issue:

Heartland Recreational Vehicles, LLC (Heartland) is recalling certain trailers of various models and model years. Click on "All Products Associated With This Recall" for a complete list. The tire certification labels applied to the vehicles may contain inaccurate tire sizing and/or inflation information. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."

Potential Risk:

An owner or operator could rely on the inaccurate information in inflating the tires which could cause under or over inflation which, in turn, could lead to a tire failure or crash.

FREE Recall Solution:

Heartland will notify owners, and dealers will send a replacement label with the correct information, free of charge. The recall began on September 29, 2015. Owners may contact Heartland customer service at 1-574-266-3988.

Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local HEARTLAND dealer to schedule your FREE recall repair.

Manufacturer: HEARTLAND
Mfg Campaign: 99-01-23

Notice Date: Sep 29, 2015
Recall Date: Jul 30, 2015

Heartland Recreational Vehicles, Llc

NHTSA Campaign: 15V199000 SAFETY RECALL

252 Vehicles Affected

Recall Date: Apr 3, 2015

Safety Issue:

Heartland Recreational Vehicles, LLC (Heartland) is recalling certain model year 2016 Big Country, Bighorn, Cyclone, Edge, Elkridge, North Trail, Prowler, Road Warrior, Sundance XLT, Torque, Wilderness and 2015-2016 Landmark 365 fifth wheel and travel trailers. In the affected vehicles, the bolts that attach the expanding room to the sliding mechanism chain may fail allowing the room to extend unintentionally while the vehicle is in motion.

Potential Risk:

If the room extends while vehicle is in motion, there is an increased risk of a crash.

FREE Recall Solution:

Heartland will notify owners, and dealers will replace the defective bolts, free of charge. The recall began April 16, 2015. Owners may contact Heartland customer service at 1-877-262-8032. Heartland's number for this recall is 99-01-21.

Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local HEARTLAND dealer to schedule your FREE recall repair.

Manufacturer: HEARTLAND
Mfg Campaign: 99-01-21

Notice Date: Apr 16, 2015
Recall Date: Apr 3, 2015

Consumer Complaints

1 Complaint

Heartland Recreational Vehicles, Llc

Campaign: 11078629 Other

Mar 12, 2018

Defect Description:

STRUCTURE

Potential Consequences:

A PRESS RIVET FAILED CAUSING THE STEPS TO NOT BE SUPPORTED ON THE RIGHT SIDE. THIS HAPPENED WHEN SOMEONE WAS ON THE STEPS CAUSING THEM TO LOOSE THEIR BALANCE. HEARTLAND INDICATED THAT IT IS "OUT OF WARRANTY" AND THAT THEY CANNOT "ASSIST WITH COVERING THE REPAIRS ON THIS UNIT." OBVIOUSLY THIS IS A SAFETY ISSUE THAT NEEDS TO BE RESOLVED. *JS

Corrective Action:

Additional Notes:

Manufacturer: HEARTLAND
Mfg Campaign: 11078629

Notice Date: Mar 12, 2018
Recall Date: Mar 12, 2018

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HEARTLAND ROAD WARRIOR 2016

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Complaints & Recalls

Official Safety Recalls - Important!

Heartland Recreational Vehicles, Llc

Safety Issue:

Potential Risk:

FREE Recall Solution:

Additional Details:

Heartland Recreational Vehicles, Llc

Safety Issue:

Potential Risk:

FREE Recall Solution:

Additional Details:

Heartland Recreational Vehicles, Llc

Safety Issue:

Potential Risk:

FREE Recall Solution:

Additional Details:

Consumer Complaints

Heartland Recreational Vehicles, Llc

Defect Description:

Potential Consequences:

Corrective Action:

Additional Notes:

Need Legal Help?

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