Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Heartland Recreational Vehicles, Llc
Safety Issue:
Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2022 Cyclone, Elk Ridge, Fuel, Milestone, North Trail, 2022-2023 Big Horn Traveler, Gravity, Lithium, Mallard, Pioneer, Prowler, Road Warrior, Sundance, Torque, and Trail Runner travel trailers. The electric retractable awning has a welded seam on the fabric that may separate, potentially allowing the awning to drop beyond normal operation.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: TBD
Recall Date: Aug 8, 2022
Heartland Recreational Vehicles, Llc
Safety Issue:
Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2022 Cyclone, Gravity, Sundance, Big Country, Big Horn, Big Horn Traveler, Elkridge, Fuel, North Trail, Landmark, Lithium, Milestone, Torque, Trail Runner, Pioneer, Prowler, and Road Warrior travel trailers. The quick disconnect fittings in the LP gas system may be cracked, causing a gas leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov
Mfg Campaign: 99.01.67
Recall Date: Jun 17, 2022
Consumer Complaints
1 ComplaintHeartland Recreational Vehicles, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My 2022 Heartland Pioneer BH270 Travel Trailer experienced multiple electrical failures of the DC power system between October 2024 and April 2025. The converter and battery had to replaced twice. The original auto reset circuit breaker, and replacement auto reset circuit breaker, and a resettable circuit break were all replaced due to overload from the DC power system tripping the breaker. The ultimate cause of the electrical failure was found to be the wire connecting the travel trailer battery to the converter inside the unit had been installed improperly by the manufacturer. The wire has been installed around the strap for the fresh water tank. This installation improperly aligned the wire with the slide out mechanism causing the wire to be pinched each time the slide out was operated. This resulted in the wire sheathing degrading and shorting the wire. Electrical arcing occurred which melted the sheathing of the wire, fraying of the exposed wire, and corrosion of the exposed wire. This could have led to an electrical fire of the travel tailor at any moment the battery was connected and current attempting to run through the electrical system of the travel trailer.
Corrective Action:
My 2022 Heartland Pioneer BH270 Travel Trailer experienced multiple electrical failures of the DC power system between October 2024 and April 2025. The converter and battery had to replaced twice. The original auto reset circuit breaker, and replacement auto reset circuit breaker, and a resettable circuit break were all replaced due to overload from the DC power system tripping the breaker. The ultimate cause of the electrical failure was found to be the wire connecting the travel trailer battery to the converter inside the unit had been installed improperly by the manufacturer. The wire has been installed around the strap for the fresh water tank. This installation improperly aligned the wire with the slide out mechanism causing the wire to be pinched each time the slide out was operated. This resulted in the wire sheathing degrading and shorting the wire. Electrical arcing occurred which melted the sheathing of the wire, fraying of the exposed wire, and corrosion of the exposed wire. This could have led to an electrical fire of the travel tailor at any moment the battery was connected and current attempting to run through the electrical system of the travel trailer.
Additional Notes:
My 2022 Heartland Pioneer BH270 Travel Trailer experienced multiple electrical failures of the DC power system between October 2024 and April 2025. The converter and battery had to replaced twice. The original auto reset circuit breaker, and replacement auto reset circuit breaker, and a resettable circuit break were all replaced due to overload from the DC power system tripping the breaker. The ultimate cause of the electrical failure was found to be the wire connecting the travel trailer battery to the converter inside the unit had been installed improperly by the manufacturer. The wire has been installed around the strap for the fresh water tank. This installation improperly aligned the wire with the slide out mechanism causing the wire to be pinched each time the slide out was operated. This resulted in the wire sheathing degrading and shorting the wire. Electrical arcing occurred which melted the sheathing of the wire, fraying of the exposed wire, and corrosion of the exposed wire. This could have led to an electrical fire of the travel tailor at any moment the battery was connected and current attempting to run through the electrical system of the travel trailer.
Mfg Campaign: 11662898
Recall Date: May 24, 2025
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