HEARTLAND PIONEER 2022

Complete listing of complaints and recalls for this vehicle

1
Complaints
2
Recalls

Complaints & Recalls

1 Complaints 2 Recalls

Official Safety Recalls - Important!

2 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Heartland Recreational Vehicles, Llc
NHTSA Campaign: 22V591000 SAFETY RECALL
5.4K Vehicles Affected
Recall Date: Aug 8, 2022
Safety Issue:

Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2022 Cyclone, Elk Ridge, Fuel, Milestone, North Trail, 2022-2023 Big Horn Traveler, Gravity, Lithium, Mallard, Pioneer, Prowler, Road Warrior, Sundance, Torque, and Trail Runner travel trailers. The electric retractable awning has a welded seam on the fabric that may separate, potentially allowing the awning to drop beyond normal operation.

Potential Risk:
An awning that drops or extends beyond normal operation can increase the risk of injury.
FREE Recall Solution:
Dealers will inspect and repair, or replace the awning, free of charge. Owner notification letters were mailed by September 8, 2022. Owners may contact Heartland customer service at 1-877-262-8032.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local HEARTLAND dealer to schedule your FREE recall repair.
Manufacturer: HEARTLAND
Mfg Campaign: TBD
Notice Date: Sep 8, 2022
Recall Date: Aug 8, 2022
Heartland Recreational Vehicles, Llc
NHTSA Campaign: 22V432000 SAFETY RECALL
12.3K Vehicles Affected
Recall Date: Jun 17, 2022
Safety Issue:

Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2022 Cyclone, Gravity, Sundance, Big Country, Big Horn, Big Horn Traveler, Elkridge, Fuel, North Trail, Landmark, Lithium, Milestone, Torque, Trail Runner, Pioneer, Prowler, and Road Warrior travel trailers. The quick disconnect fittings in the LP gas system may be cracked, causing a gas leak.

Potential Risk:
A gas leak in the presence of an ignition source can increase the risk of a fire.
FREE Recall Solution:
Dealers will inspect and replace the quick disconnect fittings, free of charge. Owner notification letters were mailed June 29, 2022. Owners may contact Heartland customer service at 1-877-262-8032. Heartland's number for this recall is 99.01.67.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov

Action Required: Contact your local HEARTLAND dealer to schedule your FREE recall repair.
Manufacturer: HEARTLAND
Mfg Campaign: 99.01.67
Notice Date: Jun 29, 2022
Recall Date: Jun 17, 2022

Consumer Complaints

1 Complaint
Heartland Recreational Vehicles, Llc
Campaign: 11662898 Other
May 24, 2025
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

My 2022 Heartland Pioneer BH270 Travel Trailer experienced multiple electrical failures of the DC power system between October 2024 and April 2025. The converter and battery had to replaced twice. The original auto reset circuit breaker, and replacement auto reset circuit breaker, and a resettable circuit break were all replaced due to overload from the DC power system tripping the breaker. The ultimate cause of the electrical failure was found to be the wire connecting the travel trailer battery to the converter inside the unit had been installed improperly by the manufacturer. The wire has been installed around the strap for the fresh water tank. This installation improperly aligned the wire with the slide out mechanism causing the wire to be pinched each time the slide out was operated. This resulted in the wire sheathing degrading and shorting the wire. Electrical arcing occurred which melted the sheathing of the wire, fraying of the exposed wire, and corrosion of the exposed wire. This could have led to an electrical fire of the travel tailor at any moment the battery was connected and current attempting to run through the electrical system of the travel trailer.

Corrective Action:

My 2022 Heartland Pioneer BH270 Travel Trailer experienced multiple electrical failures of the DC power system between October 2024 and April 2025. The converter and battery had to replaced twice. The original auto reset circuit breaker, and replacement auto reset circuit breaker, and a resettable circuit break were all replaced due to overload from the DC power system tripping the breaker. The ultimate cause of the electrical failure was found to be the wire connecting the travel trailer battery to the converter inside the unit had been installed improperly by the manufacturer. The wire has been installed around the strap for the fresh water tank. This installation improperly aligned the wire with the slide out mechanism causing the wire to be pinched each time the slide out was operated. This resulted in the wire sheathing degrading and shorting the wire. Electrical arcing occurred which melted the sheathing of the wire, fraying of the exposed wire, and corrosion of the exposed wire. This could have led to an electrical fire of the travel tailor at any moment the battery was connected and current attempting to run through the electrical system of the travel trailer.

Additional Notes:

My 2022 Heartland Pioneer BH270 Travel Trailer experienced multiple electrical failures of the DC power system between October 2024 and April 2025. The converter and battery had to replaced twice. The original auto reset circuit breaker, and replacement auto reset circuit breaker, and a resettable circuit break were all replaced due to overload from the DC power system tripping the breaker. The ultimate cause of the electrical failure was found to be the wire connecting the travel trailer battery to the converter inside the unit had been installed improperly by the manufacturer. The wire has been installed around the strap for the fresh water tank. This installation improperly aligned the wire with the slide out mechanism causing the wire to be pinched each time the slide out was operated. This resulted in the wire sheathing degrading and shorting the wire. Electrical arcing occurred which melted the sheathing of the wire, fraying of the exposed wire, and corrosion of the exposed wire. This could have led to an electrical fire of the travel tailor at any moment the battery was connected and current attempting to run through the electrical system of the travel trailer.

Manufacturer: HEARTLAND
Mfg Campaign: 11662898
Notice Date: May 24, 2025
Recall Date: May 24, 2025

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