HEARTLAND PIONEER 2019

Complete listing of complaints and recalls for this vehicle

1
Complaints
6
Recalls

Complaints & Recalls

1 Complaints 6 Recalls

Official Safety Recalls - Important!

6 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Heartland Recreational Vehicles, Llc
NHTSA Campaign: 21V428000 SAFETY RECALL
22.3K Vehicles Affected
Recall Date: Jun 4, 2021
Safety Issue:

Heartland Recreational Vehicles, LLC. (Heartland) is recalling certain 2018-2021 Mallard, Shadow Cruiser, Sundance XLTTT, Wilderness, Prowler, Trail Runner, 2018-2019 Pioneer, Terry Classic, 2020-2021 Lithium, and 2021 North Trail trailers equipped with a Winntec model 6020 two-stage propane regulator. The regulator may fail, causing an increase in propane pressure.

Potential Risk:
Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.
FREE Recall Solution:
Dealers will replace the regulator and test the propane system for leaks, free of charge. Owner notification letters were mailed August 3, 2021. Owners may contact Heartland customer service at 1-877-262-8032.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local HEARTLAND dealer to schedule your FREE recall repair.
Manufacturer: HEARTLAND
Notice Date: Aug 3, 2021
Recall Date: Jun 4, 2021
Heartland Recreational Vehicles, Llc
NHTSA Campaign: 19V525000 SAFETY RECALL
5.6K Vehicles Affected
Recall Date: Jul 12, 2019
Safety Issue:

Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2017 Bighorn Traveler, 2016-2020 Elkridge, Elkridge Ex, 2019-2020 Milestone, 2017-2018 North Peak, 2016-2017 Oakmont, 2017-2020 Pioneer FW, 2016-2018 Prowler FW, 2017-2019 Sundance and Sundance XLTFW trailers. The A/C electrical connector may have been improperly installed, possibly causing increased electrical resistance and the connection to overheat.

Potential Risk:
Overheating of the connection can increase the risk of a fire.
FREE Recall Solution:
Heartland will notify owners, and dealers will correct the electrical connections, free of charge. The recall began on September 5, 2019. Owners may contact Heartland customer service at 1-877-262-8032. Heartland's number for this recall is 99.01.47.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local HEARTLAND dealer to schedule your FREE recall repair.
Manufacturer: HEARTLAND
Mfg Campaign: 99.01.47
Notice Date: Sep 5, 2019
Recall Date: Jul 12, 2019
Heartland Recreational Vehicles, Llc
NHTSA Campaign: 18V852000 SAFETY RECALL
847 Vehicles Affected
Recall Date: Nov 30, 2018
Safety Issue:

Heartland RV (Heartland) is recalling certain 2019 Heartland Elk Ridge, Milestone, Elk Ridge Express, Pioneer, Sundance, and Sundance XLT fifth-wheel recreational trailers. The forward reflectors on one or both sides may not have been installed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

Potential Risk:
If the reflectors are missing, the trailer may have reduced visibility to other drivers, increasing the risk of a crash.
FREE Recall Solution:
Heartland will notify owners, and dealers will install the missing reflectors, free of charge. The recall began December 26, 2018. Owners may contact Heartland customer service at 1-877-262-8032. Heartland's number for this recall is 99.01.43.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local HEARTLAND dealer to schedule your FREE recall repair.
Manufacturer: HEARTLAND
Mfg Campaign: 99.01.43
Notice Date: Dec 26, 2018
Recall Date: Nov 30, 2018
Heartland Recreational Vehicles, Llc
NHTSA Campaign: 18V819000 SAFETY RECALL
53 Vehicles Affected
Recall Date: Nov 20, 2018
Safety Issue:

Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2019 Heartland Pioneer and Prowler recreational trailers, built on D28H, D35, D40 or D44 trailer axles. The inner hub bearings may not have been sufficiently greased, which can cause the bearings to overheat and fail.

Potential Risk:
If the bearings overheat, the hub may fail, affecting handling and increasing the risk of a crash.
FREE Recall Solution:
Heartland will notify owners, and dealers will inspect and repair the hubs and bearings, as necessary, free of charge. The recall began December 7, 2018. Owners may contact Heartland customer service at 1-877-262-8032. Heartland's number for this recall is 99.01.42.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local HEARTLAND dealer to schedule your FREE recall repair.
Manufacturer: HEARTLAND
Mfg Campaign: 99.01.42
Notice Date: Dec 7, 2018
Recall Date: Nov 20, 2018
Heartland Recreational Vehicles, Llc
NHTSA Campaign: 18V760000 SAFETY RECALL
368 Vehicles Affected
Recall Date: Oct 29, 2018
Safety Issue:

Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2019 Heartland Pioneer recreational trailers, model BH280. A flexible liquid propane (LP) hose was installed on the outside cooktop running into the firebox of the stove instead of a rigid metal tube supply line.

Potential Risk:
Heat from the cooktop can damage the hose, increasing the risk of a fire.
FREE Recall Solution:
Heartland will notify owners, and dealers will replace the flexible LP hose inside the firebox with a rigid metal one, free of charge. The recall began November 16, 2018. Owners may contact Heartland customer service at 1-877-262-8032. Heartland's number for this recall is 99.01.41.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local HEARTLAND dealer to schedule your FREE recall repair.
Manufacturer: HEARTLAND
Mfg Campaign: 99.01.41
Notice Date: Nov 16, 2018
Recall Date: Oct 29, 2018
Heartland Recreational Vehicles, Llc
NHTSA Campaign: 18V634000 SAFETY RECALL
622 Vehicles Affected
Recall Date: Sep 21, 2018
Safety Issue:

Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2019 Heartland Mallard, Pioneer, Sundance XLT, Wilderness, North Trail, Prowler and Trail Runner travel trailers. The axles may be missing inner bearing races on the hubs, which can cause the bearing to burnout or cause the hub to overheat.

Potential Risk:
The missing bearing race may cause premature hub bearing failure, possibly resulting in a separation of the hub from the axle, thereby increasing the risk of a crash.
FREE Recall Solution:
Heartland will notify owners, and dealers will replace the defective hubs with new hubs or replace the axles, free of charge. The recall began October 9, 2018. Owners may contact Heartland customer service at 1-877-262-8032. Heartland's number for this recall is 99.01.40.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local HEARTLAND dealer to schedule your FREE recall repair.
Manufacturer: HEARTLAND
Mfg Campaign: 99.01.40
Notice Date: Oct 9, 2018
Recall Date: Sep 21, 2018

Consumer Complaints

1 Complaint
Heartland Recreational Vehicles, Llc
Campaign: 11245719 Other
Aug 29, 2019
Defect Description:

STRUCTURE

Potential Consequences:

2019 HEARTLAND PIONEER. CONSUMER WRITES IN REGARDS TO MULTIPLE DEFECTS NOTICED AFTER THE PURCHASE OF RV. *LD THE CONSUMER STATED THE UPON DELIVERY OF THE VEHICLE THERE WAS WATER DAMAGE THAT CAUSED MOLD AND ROTTED FLOORING AND VINYL THE AC HAD TO BE REPAIRED 3 TIMES, AND THE FAUCET HAD TO BE REPAIRED TWICE. THERE WAS PAINT SPLATTERED IN PLACES IT SHOULD NOT HAVE BEEN AND THE VINYL AND WOOD WAS POORLY CUT. *JS

Corrective Action:

2019 HEARTLAND PIONEER. CONSUMER WRITES IN REGARDS TO MULTIPLE DEFECTS NOTICED AFTER THE PURCHASE OF RV. *LD THE CONSUMER STATED THE UPON DELIVERY OF THE VEHICLE THERE WAS WATER DAMAGE THAT CAUSED MOLD AND ROTTED FLOORING AND VINYL THE AC HAD TO BE REPAIRED 3 TIMES, AND THE FAUCET HAD TO BE REPAIRED TWICE. THERE WAS PAINT SPLATTERED IN PLACES IT SHOULD NOT HAVE BEEN AND THE VINYL AND WOOD WAS POORLY CUT. *JS

Additional Notes:

2019 HEARTLAND PIONEER. CONSUMER WRITES IN REGARDS TO MULTIPLE DEFECTS NOTICED AFTER THE PURCHASE OF RV. *LD THE CONSUMER STATED THE UPON DELIVERY OF THE VEHICLE THERE WAS WATER DAMAGE THAT CAUSED MOLD AND ROTTED FLOORING AND VINYL THE AC HAD TO BE REPAIRED 3 TIMES, AND THE FAUCET HAD TO BE REPAIRED TWICE. THERE WAS PAINT SPLATTERED IN PLACES IT SHOULD NOT HAVE BEEN AND THE VINYL AND WOOD WAS POORLY CUT. *JS

Manufacturer: HEARTLAND
Mfg Campaign: 11245719
Notice Date: Aug 29, 2019
Recall Date: Aug 29, 2019
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