Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Heartland Recreational Vehicles, Llc
Safety Issue:
Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2022 Cyclone, Elk Ridge, Fuel, Milestone, North Trail, 2022-2023 Big Horn Traveler, Gravity, Lithium, Mallard, Pioneer, Prowler, Road Warrior, Sundance, Torque, and Trail Runner travel trailers. The electric retractable awning has a welded seam on the fabric that may separate, potentially allowing the awning to drop beyond normal operation.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: TBD
Recall Date: Aug 8, 2022
Heartland Recreational Vehicles, Llc
Safety Issue:
Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2022 Cyclone, Gravity, Sundance, Big Country, Big Horn, Big Horn Traveler, Elkridge, Fuel, North Trail, Landmark, Lithium, Milestone, Torque, Trail Runner, Pioneer, Prowler, and Road Warrior travel trailers. The quick disconnect fittings in the LP gas system may be cracked, causing a gas leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov
Mfg Campaign: 99.01.67
Recall Date: Jun 17, 2022
Heartland Recreational Vehicles, Llc
Safety Issue:
Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2021-2022 North Trail trailers. The Gross Axle Weight Rating (GAWR) listed on the Federal Certification Label, is incorrect, which can allow the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: TBD
Recall Date: Mar 29, 2022
Consumer Complaints
1 ComplaintHeartland Recreational Vehicles, Llc
Defect Description:
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS
Potential Consequences:
The contact owns a 2022 NASH Northwood Fifth Wheel RV. The contact stated that while attempting to use the propane over he became aware that the regulator had malfunctioned and was inoperable. The RV was taken to the local dealer but was diagnosed with no failure found however, the regulator was replaced. The manufacturer was notified of the failure. There was no failure mileage.
Corrective Action:
The contact owns a 2022 NASH Northwood Fifth Wheel RV. The contact stated that while attempting to use the propane over he became aware that the regulator had malfunctioned and was inoperable. The RV was taken to the local dealer but was diagnosed with no failure found however, the regulator was replaced. The manufacturer was notified of the failure. There was no failure mileage.
Additional Notes:
The contact owns a 2022 NASH Northwood Fifth Wheel RV. The contact stated that while attempting to use the propane over he became aware that the regulator had malfunctioned and was inoperable. The RV was taken to the local dealer but was diagnosed with no failure found however, the regulator was replaced. The manufacturer was notified of the failure. There was no failure mileage.
Mfg Campaign: 11462432
Recall Date: Apr 27, 2022
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