HEARTLAND MALLARD 2023

Complete listing of complaints and recalls for this vehicle

2
Complaints
2
Recalls

Complaints & Recalls

2 Complaints 2 Recalls

Official Safety Recalls - Important!

2 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Heartland Recreational Vehicles, Llc
NHTSA Campaign: 24V236000 SAFETY RECALL
10K Vehicles Affected
Recall Date: Mar 27, 2024
Safety Issue:

Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2023 Elk Ridge, Lithium, 2024 Eddie Bauer, Corterra, 2023-2024 Big Country, Big Horn, South Fork, Fuel, Gravity, Mallard, North Trail, Sundance, Milestone, Pioneer, Prowler, Torque, and Trail Runner fifth wheels and travel trailers. The LED backlight circuit board in the cooktop range may fail, causing the board to overheat.

Potential Risk:
A circuit board that overheats increases the risk of a fire.
FREE Recall Solution:
Dealers will disconnect and cut the circuit powering the LED backlights and terminate the wiring, free of charge. Owner notification letters were mailed May 9, 2024. Owners may contact Heartland customer service at 1-877-262-8032.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local HEARTLAND dealer to schedule your FREE recall repair.
Manufacturer: HEARTLAND
Notice Date: May 9, 2024
Recall Date: Mar 27, 2024
Heartland Recreational Vehicles, Llc
NHTSA Campaign: 22V591000 SAFETY RECALL
5.4K Vehicles Affected
Recall Date: Aug 8, 2022
Safety Issue:

Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2022 Cyclone, Elk Ridge, Fuel, Milestone, North Trail, 2022-2023 Big Horn Traveler, Gravity, Lithium, Mallard, Pioneer, Prowler, Road Warrior, Sundance, Torque, and Trail Runner travel trailers. The electric retractable awning has a welded seam on the fabric that may separate, potentially allowing the awning to drop beyond normal operation.

Potential Risk:
An awning that drops or extends beyond normal operation can increase the risk of injury.
FREE Recall Solution:
Dealers will inspect and repair, or replace the awning, free of charge. Owner notification letters were mailed by September 8, 2022. Owners may contact Heartland customer service at 1-877-262-8032.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local HEARTLAND dealer to schedule your FREE recall repair.
Manufacturer: HEARTLAND
Mfg Campaign: TBD
Notice Date: Sep 8, 2022
Recall Date: Aug 8, 2022

Consumer Complaints

2 Complaints
Heartland Recreational Vehicles, Llc
Campaign: 11660016 Other
May 9, 2025
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

9 month old travel trailer fridge caught fire upon startup this season. May4th

Corrective Action:

9 month old travel trailer fridge caught fire upon startup this season. May4th

Additional Notes:

9 month old travel trailer fridge caught fire upon startup this season. May4th

Manufacturer: HEARTLAND
Mfg Campaign: 11660016
Notice Date: May 9, 2025
Recall Date: May 9, 2025
Heartland Recreational Vehicles, Llc
Campaign: 11660016 Other
May 9, 2025
Defect Description:

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

Potential Consequences:

9 month old travel trailer fridge caught fire upon startup this season. May4th

Corrective Action:

9 month old travel trailer fridge caught fire upon startup this season. May4th

Additional Notes:

9 month old travel trailer fridge caught fire upon startup this season. May4th

Manufacturer: HEARTLAND
Mfg Campaign: 11660016
Notice Date: May 9, 2025
Recall Date: May 9, 2025

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