HEARTLAND MALLARD 2021

Complete listing of complaints and recalls for this vehicle

5
Complaints
8
Recalls

Complaints & Recalls

5 Complaints 8 Recalls

Official Safety Recalls - Important!

8 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Heartland Recreational Vehicles, Llc
NHTSA Campaign: 21V557000 SAFETY RECALL
649 Vehicles Affected
Recall Date: Jul 22, 2021
Safety Issue:

Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2021 North Trail and Mallard recreational trailers. The refrigerator roof vents were not routed properly during production.

Potential Risk:
An improperly routed vent may allow the refrigerator to overheat, increasing the risk of a fire. Further, exhaust gas trapped inside the vehicle can cause carbon monoxide poisoning, increasing the risk of injury or death.
FREE Recall Solution:
Dealers will inspect the roof vent, and repair the vent sleeve connection if necessary, free of charge. Owner notification letters were mailed August 31, 2021. Owners may contact Heartland customer service at 1-877-262-8032.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local HEARTLAND dealer to schedule your FREE recall repair.
Manufacturer: HEARTLAND
Notice Date: Aug 31, 2021
Recall Date: Jul 22, 2021
Heartland Recreational Vehicles, Llc
NHTSA Campaign: 21V453000 SAFETY RECALL
2.5K Vehicles Affected
Recall Date: Jun 17, 2021
Safety Issue:

Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2021 Mallard, Wilderness, Trail Runner and 2020-2021 North Trail trailers. The LP gas lines may not have been tightened properly on the outside cooktops, which could result in a gas leak.

Potential Risk:
A gas leak can increase the risk of a fire.
FREE Recall Solution:
Dealers will inspect and tighten the LP gas lines, and test the propane system for leaks, free of charge. Owner notification letters were mailed August 10, 2021. Owners may contact Heartland customer service at 1-877-262-8032.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local HEARTLAND dealer to schedule your FREE recall repair.
Manufacturer: HEARTLAND
Notice Date: Aug 10, 2021
Recall Date: Jun 17, 2021
Heartland Recreational Vehicles, Llc
NHTSA Campaign: 21V428000 SAFETY RECALL
22.3K Vehicles Affected
Recall Date: Jun 4, 2021
Safety Issue:

Heartland Recreational Vehicles, LLC. (Heartland) is recalling certain 2018-2021 Mallard, Shadow Cruiser, Sundance XLTTT, Wilderness, Prowler, Trail Runner, 2018-2019 Pioneer, Terry Classic, 2020-2021 Lithium, and 2021 North Trail trailers equipped with a Winntec model 6020 two-stage propane regulator. The regulator may fail, causing an increase in propane pressure.

Potential Risk:
Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.
FREE Recall Solution:
Dealers will replace the regulator and test the propane system for leaks, free of charge. Owner notification letters were mailed August 3, 2021. Owners may contact Heartland customer service at 1-877-262-8032.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local HEARTLAND dealer to schedule your FREE recall repair.
Manufacturer: HEARTLAND
Notice Date: Aug 3, 2021
Recall Date: Jun 4, 2021
Heartland Recreational Vehicles, Llc
NHTSA Campaign: 21V009000 SAFETY RECALL
76 Vehicles Affected
Recall Date: Jan 14, 2021
Safety Issue:

Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2021 Mallard M180BH recreational trailers. These units had incorrect axle, rims, and tires installed during production.

Potential Risk:
The incorrect axles, rims, and tires can cause the trailer to be overloaded, increasing the risk of a crash.
FREE Recall Solution:
Heartland will notify owners, and dealers will replace the axle, rims, tires and the spare tire, free of charge. The recall began January 28, 2021. Owners may contact Heartland customer service at 1-877-262-8032.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local HEARTLAND dealer to schedule your FREE recall repair.
Manufacturer: HEARTLAND
Notice Date: Jan 28, 2021
Recall Date: Jan 14, 2021
Heartland Recreational Vehicles, Llc
NHTSA Campaign: 20V486000 SAFETY RECALL
204 Vehicles Affected
Recall Date: Aug 18, 2020
Safety Issue:

Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2021 Mallard travel trailers. The liquid propane (LP) hose and connector may contact the suspension shackle.

Potential Risk:
Contact with the shackle can cause premature failure of the LP hose, increasing the risk of a fire in the presence of an ignition source.
FREE Recall Solution:
Heartland will notify owners, and dealers will relocate the hose to prevent the LP hose/connector from being able to make contact with the shackle. The recall began October 9, 2020. Owners may contact Heartland customer service at 1-877-262-8032.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local HEARTLAND dealer to schedule your FREE recall repair.
Manufacturer: HEARTLAND
Notice Date: Oct 9, 2020
Recall Date: Aug 18, 2020

Consumer Complaints

5 Complaints
Heartland Recreational Vehicles, Llc
Campaign: 11590268 Other
May 22, 2024
Defect Description:

SUSPENSION

Potential Consequences:

Frame has broken in 2 locations at spring attachment bracket.

Corrective Action:

Frame has broken in 2 locations at spring attachment bracket.

Additional Notes:

Frame has broken in 2 locations at spring attachment bracket.

Manufacturer: HEARTLAND
Mfg Campaign: 11590268
Notice Date: May 22, 2024
Recall Date: May 22, 2024
Heartland Recreational Vehicles, Llc
Campaign: 11573879 Other
Feb 25, 2024
Defect Description:

SUSPENSION

Potential Consequences:

Frame broke where leaf spring is attached to trailer.

Corrective Action:

Frame broke where leaf spring is attached to trailer.

Additional Notes:

Frame broke where leaf spring is attached to trailer.

Manufacturer: HEARTLAND
Mfg Campaign: 11573879
Notice Date: Feb 25, 2024
Recall Date: Feb 25, 2024
Heartland Recreational Vehicles, Llc
Campaign: 11573879 Other
Feb 25, 2024
Defect Description:

STRUCTURE

Potential Consequences:

Frame broke where leaf spring is attached to trailer.

Corrective Action:

Frame broke where leaf spring is attached to trailer.

Additional Notes:

Frame broke where leaf spring is attached to trailer.

Manufacturer: HEARTLAND
Mfg Campaign: 11573879
Notice Date: Feb 25, 2024
Recall Date: Feb 25, 2024
Heartland Recreational Vehicles, Llc
Campaign: 11428502 Other
Aug 10, 2021
Defect Description:

POWER TRAIN:AXLE ASSEMBLY

Potential Consequences:

2021 HEARTLAND MALLARD. CONSUMER WRITES IN REAFRDS TO AXLE SAFETY RECALL. THE CONSUMER STATED THE LOWER METAL SIDING SEPARATED FROM THE TRAILER AND BEGAN SCRAPING THE TIRES. THE CONSUMER BELIEVED THIS WAS CAUSED BY THE LARGER TIRES RECOMMENDED BY THE RECALL NOTICE. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED ALONG WITH THE TRAILER'S DELAMINATING. THE DEALER AND MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE CONSUMER REFERENCED RECALL 21V-009.

Corrective Action:

2021 HEARTLAND MALLARD. CONSUMER WRITES IN REAFRDS TO AXLE SAFETY RECALL. THE CONSUMER STATED THE LOWER METAL SIDING SEPARATED FROM THE TRAILER AND BEGAN SCRAPING THE TIRES. THE CONSUMER BELIEVED THIS WAS CAUSED BY THE LARGER TIRES RECOMMENDED BY THE RECALL NOTICE. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED ALONG WITH THE TRAILER'S DELAMINATING. THE DEALER AND MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE CONSUMER REFERENCED RECALL 21V-009.

Additional Notes:

2021 HEARTLAND MALLARD. CONSUMER WRITES IN REAFRDS TO AXLE SAFETY RECALL. THE CONSUMER STATED THE LOWER METAL SIDING SEPARATED FROM THE TRAILER AND BEGAN SCRAPING THE TIRES. THE CONSUMER BELIEVED THIS WAS CAUSED BY THE LARGER TIRES RECOMMENDED BY THE RECALL NOTICE. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED ALONG WITH THE TRAILER'S DELAMINATING. THE DEALER AND MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE CONSUMER REFERENCED RECALL 21V-009.

Manufacturer: HEARTLAND
Mfg Campaign: 11428502
Notice Date: Aug 10, 2021
Recall Date: Aug 10, 2021
Heartland Recreational Vehicles, Llc
Campaign: 11428502 Other
Aug 10, 2021
Defect Description:

SUSPENSION:MULTIPLE AXLE

Potential Consequences:

2021 HEARTLAND MALLARD. CONSUMER WRITES IN REAFRDS TO AXLE SAFETY RECALL. THE CONSUMER STATED THE LOWER METAL SIDING SEPARATED FROM THE TRAILER AND BEGAN SCRAPING THE TIRES. THE CONSUMER BELIEVED THIS WAS CAUSED BY THE LARGER TIRES RECOMMENDED BY THE RECALL NOTICE. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED ALONG WITH THE TRAILER'S DELAMINATING. THE DEALER AND MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE CONSUMER REFERENCED RECALL 21V-009.

Corrective Action:

2021 HEARTLAND MALLARD. CONSUMER WRITES IN REAFRDS TO AXLE SAFETY RECALL. THE CONSUMER STATED THE LOWER METAL SIDING SEPARATED FROM THE TRAILER AND BEGAN SCRAPING THE TIRES. THE CONSUMER BELIEVED THIS WAS CAUSED BY THE LARGER TIRES RECOMMENDED BY THE RECALL NOTICE. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED ALONG WITH THE TRAILER'S DELAMINATING. THE DEALER AND MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE CONSUMER REFERENCED RECALL 21V-009.

Additional Notes:

2021 HEARTLAND MALLARD. CONSUMER WRITES IN REAFRDS TO AXLE SAFETY RECALL. THE CONSUMER STATED THE LOWER METAL SIDING SEPARATED FROM THE TRAILER AND BEGAN SCRAPING THE TIRES. THE CONSUMER BELIEVED THIS WAS CAUSED BY THE LARGER TIRES RECOMMENDED BY THE RECALL NOTICE. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED ALONG WITH THE TRAILER'S DELAMINATING. THE DEALER AND MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE CONSUMER REFERENCED RECALL 21V-009.

Manufacturer: HEARTLAND
Mfg Campaign: 11428502
Notice Date: Aug 10, 2021
Recall Date: Aug 10, 2021

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