Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Heartland Recreational Vehicles, Llc
Safety Issue:
Heartland Recreational Vehicles, LLC. (Heartland) is recalling certain 2018-2021 Mallard, Shadow Cruiser, Sundance XLTTT, Wilderness, Prowler, Trail Runner, 2018-2019 Pioneer, Terry Classic, 2020-2021 Lithium, and 2021 North Trail trailers equipped with a Winntec model 6020 two-stage propane regulator. The regulator may fail, causing an increase in propane pressure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall Date: Jun 4, 2021
Consumer Complaints
2 ComplaintsHeartland Recreational Vehicles, Llc
Defect Description:
TRAILER HITCHES
Potential Consequences:
They trailer hitch that I have used with this travel trailer has begun to fail. The head tilt spacers are beginning to elongate and will reach failure with continued use. The manufacturer indicated that this would be caused by overloading or a sharp turn, but neither of those events have happened. Luckily I caught the dialing part when I did, if the spacers would have failed the entire hitch could have failed. An internet search indicates that this premature failure is a known and common problem.
Corrective Action:
They trailer hitch that I have used with this travel trailer has begun to fail. The head tilt spacers are beginning to elongate and will reach failure with continued use. The manufacturer indicated that this would be caused by overloading or a sharp turn, but neither of those events have happened. Luckily I caught the dialing part when I did, if the spacers would have failed the entire hitch could have failed. An internet search indicates that this premature failure is a known and common problem.
Additional Notes:
They trailer hitch that I have used with this travel trailer has begun to fail. The head tilt spacers are beginning to elongate and will reach failure with continued use. The manufacturer indicated that this would be caused by overloading or a sharp turn, but neither of those events have happened. Luckily I caught the dialing part when I did, if the spacers would have failed the entire hitch could have failed. An internet search indicates that this premature failure is a known and common problem.
Mfg Campaign: 11480789
Recall Date: Aug 23, 2022
Heartland Recreational Vehicles, Llc
Defect Description:
SUSPENSION
Potential Consequences:
******* DELETE VOQ ******* THIS COMPLAINT IS BEING MARKED FOR DELETION BECAUSE THE CONSUMER PLACED THE REQUEST.*DJR ******* DELETE VOQ *******
Corrective Action:
******* DELETE VOQ ******* THIS COMPLAINT IS BEING MARKED FOR DELETION BECAUSE THE CONSUMER PLACED THE REQUEST.*DJR ******* DELETE VOQ *******
Additional Notes:
******* DELETE VOQ ******* THIS COMPLAINT IS BEING MARKED FOR DELETION BECAUSE THE CONSUMER PLACED THE REQUEST.*DJR ******* DELETE VOQ *******
Mfg Campaign: 11478788
Recall Date: Aug 11, 2022
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury