HEARTLAND ELKRIDGE 2016

Complete listing of complaints and recalls for this vehicle

1
Complaints
5
Recalls

Complaints & Recalls

1 Complaints 5 Recalls

Official Safety Recalls - Important!

5 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Heartland Recreational Vehicles, Llc
NHTSA Campaign: 19V525000 SAFETY RECALL
5.6K Vehicles Affected
Recall Date: Jul 12, 2019
Safety Issue:

Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2017 Bighorn Traveler, 2016-2020 Elkridge, Elkridge Ex, 2019-2020 Milestone, 2017-2018 North Peak, 2016-2017 Oakmont, 2017-2020 Pioneer FW, 2016-2018 Prowler FW, 2017-2019 Sundance and Sundance XLTFW trailers. The A/C electrical connector may have been improperly installed, possibly causing increased electrical resistance and the connection to overheat.

Potential Risk:
Overheating of the connection can increase the risk of a fire.
FREE Recall Solution:
Heartland will notify owners, and dealers will correct the electrical connections, free of charge. The recall began on September 5, 2019. Owners may contact Heartland customer service at 1-877-262-8032. Heartland's number for this recall is 99.01.47.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local HEARTLAND dealer to schedule your FREE recall repair.
Manufacturer: HEARTLAND
Mfg Campaign: 99.01.47
Notice Date: Sep 5, 2019
Recall Date: Jul 12, 2019
Heartland Recreational Vehicles, Llc
NHTSA Campaign: 16V566000 SAFETY RECALL
4.6K Vehicles Affected
Recall Date: Aug 1, 2016
Safety Issue:

Heartland Recreational Vehicles, LLC (Heartland) is recalling certain model year 2016-2017 Wilderness and Mallard travel trailers, 2015-2017 Elkridge fifth wheel travel trailers, and 2017 Sundance and Torque travel trailers. The affected vehicles have an LED light on the front cap of the camper that may short circuit and overheat.

Potential Risk:
If the light overheats there would be an increased risk of a fire.
FREE Recall Solution:
Heartland will notify owners, and dealers will replace the light with one that has built-in voltage protection. The recall began on September 1, 2016. Owners may contact Heartland customer service at 1-877-262-8032.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local HEARTLAND dealer to schedule your FREE recall repair.
Manufacturer: HEARTLAND
Notice Date: Sep 1, 2016
Recall Date: Aug 1, 2016
Heartland Recreational Vehicles, Llc
NHTSA Campaign: 15V482000 SAFETY RECALL
1.7K Vehicles Affected
Recall Date: Jul 30, 2015
Safety Issue:

Heartland Recreational Vehicles, LLC (Heartland) is recalling certain trailers of various models and model years. Click on "All Products Associated With This Recall" for a complete list. The tire certification labels applied to the vehicles may contain inaccurate tire sizing and/or inflation information. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."

Potential Risk:
An owner or operator could rely on the inaccurate information in inflating the tires which could cause under or over inflation which, in turn, could lead to a tire failure or crash.
FREE Recall Solution:
Heartland will notify owners, and dealers will send a replacement label with the correct information, free of charge. The recall began on September 29, 2015. Owners may contact Heartland customer service at 1-574-266-3988.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local HEARTLAND dealer to schedule your FREE recall repair.
Manufacturer: HEARTLAND
Mfg Campaign: 99-01-23
Notice Date: Sep 29, 2015
Recall Date: Jul 30, 2015
Heartland Recreational Vehicles, Llc
NHTSA Campaign: 15V199000 SAFETY RECALL
252 Vehicles Affected
Recall Date: Apr 3, 2015
Safety Issue:

Heartland Recreational Vehicles, LLC (Heartland) is recalling certain model year 2016 Big Country, Bighorn, Cyclone, Edge, Elkridge, North Trail, Prowler, Road Warrior, Sundance XLT, Torque, Wilderness and 2015-2016 Landmark 365 fifth wheel and travel trailers. In the affected vehicles, the bolts that attach the expanding room to the sliding mechanism chain may fail allowing the room to extend unintentionally while the vehicle is in motion.

Potential Risk:
If the room extends while vehicle is in motion, there is an increased risk of a crash.
FREE Recall Solution:
Heartland will notify owners, and dealers will replace the defective bolts, free of charge. The recall began April 16, 2015. Owners may contact Heartland customer service at 1-877-262-8032. Heartland's number for this recall is 99-01-21.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local HEARTLAND dealer to schedule your FREE recall repair.
Manufacturer: HEARTLAND
Mfg Campaign: 99-01-21
Notice Date: Apr 16, 2015
Recall Date: Apr 3, 2015

Consumer Complaints

1 Complaint
Heartland Recreational Vehicles, Llc
Campaign: 10990905 Other
May 22, 2017
Defect Description:

WHEELS

Potential Consequences:

I HAVE HAD TWO OF THE ORIGINAL TOWMAX TIRE SIZE 225/75R15 TIRES BLOWOUT ON MY NEW FIFTH WHEEL. IN BOTH CASES I WAS GOING UNDER 65 MPH. A THIRD REPLACEMENT TOWMAX TIRE WAS PUT ON MY VEHICLE AND I DROVE HOME. THE NEXT DAY THAT TIRE WAS GOAT BECAUSE OF A CRACK IN THE SIDEWALL. IF I HAD DRIVEN ON IT FOR ANY DISTANCE, IT TOO WOULD HAVE BLOWN. HEARTLAND REPLACED ALL THREE TIRES, BUT I DON'T TRUST ANY OF THEM. UNFORTUNATELY THE BEST I CAN DO IS GET THE DEALERSHIP TO REPLACE THE TIRES WITH A DIFFERENT BRAND FOR A 50% DISCOUNT WHICH IS WHAT I AM DOING. ALL THREE PROBLEM TIRES WERE LESS THAN A YEAR OLD AND HAD ABOUT 2000 MILES ON 2 OF THEM AND LESS THAN 100 MILES ON THE THIRD ONE WITH THE CRACK. THESE TIRES ARE JUNK AND UNSAFE. MY RECOMMENDATION IS YOU AVOID THEM AT ALL COSTS. THANKFULLY THIS ALL HAPPENED WHILE MY FIFTH WHEEL WAS STILL UNDER WARRANTY SO ALL THE DAMAGE TO MY TRAILER WAS COVERED. IN THE CASE OF THE TWO BLOWOUTS I WAS DRIVING ON GOOD STRAIGHT HIGHWAY UNDER 65 MPH IN TEXAS ON COOL (60S) SUNNY DAYS. THANKFULLY I WAS ABLE TO HANDLE THE BLOWOUTS AND GET OFF TO THE SIDE OF THE ROAD WITHOUT INCIDENT. THE FLAT OCCURRED AT THE FACILITY WHERE I KEEP MY TRAILER. THANKFULLY IT WAS ONLY A 70 MILE TRIP AND I WAS ABLE TO AVOID A BLOWOUT ON THAT TIRE. I LITERALLY LEFT THE TIRE SHOP AND DROVE TO THE STORAGE FACILITY.

Corrective Action:

I HAVE HAD TWO OF THE ORIGINAL TOWMAX TIRE SIZE 225/75R15 TIRES BLOWOUT ON MY NEW FIFTH WHEEL. IN BOTH CASES I WAS GOING UNDER 65 MPH. A THIRD REPLACEMENT TOWMAX TIRE WAS PUT ON MY VEHICLE AND I DROVE HOME. THE NEXT DAY THAT TIRE WAS GOAT BECAUSE OF A CRACK IN THE SIDEWALL. IF I HAD DRIVEN ON IT FOR ANY DISTANCE, IT TOO WOULD HAVE BLOWN. HEARTLAND REPLACED ALL THREE TIRES, BUT I DON'T TRUST ANY OF THEM. UNFORTUNATELY THE BEST I CAN DO IS GET THE DEALERSHIP TO REPLACE THE TIRES WITH A DIFFERENT BRAND FOR A 50% DISCOUNT WHICH IS WHAT I AM DOING. ALL THREE PROBLEM TIRES WERE LESS THAN A YEAR OLD AND HAD ABOUT 2000 MILES ON 2 OF THEM AND LESS THAN 100 MILES ON THE THIRD ONE WITH THE CRACK. THESE TIRES ARE JUNK AND UNSAFE. MY RECOMMENDATION IS YOU AVOID THEM AT ALL COSTS. THANKFULLY THIS ALL HAPPENED WHILE MY FIFTH WHEEL WAS STILL UNDER WARRANTY SO ALL THE DAMAGE TO MY TRAILER WAS COVERED. IN THE CASE OF THE TWO BLOWOUTS I WAS DRIVING ON GOOD STRAIGHT HIGHWAY UNDER 65 MPH IN TEXAS ON COOL (60S) SUNNY DAYS. THANKFULLY I WAS ABLE TO HANDLE THE BLOWOUTS AND GET OFF TO THE SIDE OF THE ROAD WITHOUT INCIDENT. THE FLAT OCCURRED AT THE FACILITY WHERE I KEEP MY TRAILER. THANKFULLY IT WAS ONLY A 70 MILE TRIP AND I WAS ABLE TO AVOID A BLOWOUT ON THAT TIRE. I LITERALLY LEFT THE TIRE SHOP AND DROVE TO THE STORAGE FACILITY.

Additional Notes:

I HAVE HAD TWO OF THE ORIGINAL TOWMAX TIRE SIZE 225/75R15 TIRES BLOWOUT ON MY NEW FIFTH WHEEL. IN BOTH CASES I WAS GOING UNDER 65 MPH. A THIRD REPLACEMENT TOWMAX TIRE WAS PUT ON MY VEHICLE AND I DROVE HOME. THE NEXT DAY THAT TIRE WAS GOAT BECAUSE OF A CRACK IN THE SIDEWALL. IF I HAD DRIVEN ON IT FOR ANY DISTANCE, IT TOO WOULD HAVE BLOWN. HEARTLAND REPLACED ALL THREE TIRES, BUT I DON'T TRUST ANY OF THEM. UNFORTUNATELY THE BEST I CAN DO IS GET THE DEALERSHIP TO REPLACE THE TIRES WITH A DIFFERENT BRAND FOR A 50% DISCOUNT WHICH IS WHAT I AM DOING. ALL THREE PROBLEM TIRES WERE LESS THAN A YEAR OLD AND HAD ABOUT 2000 MILES ON 2 OF THEM AND LESS THAN 100 MILES ON THE THIRD ONE WITH THE CRACK. THESE TIRES ARE JUNK AND UNSAFE. MY RECOMMENDATION IS YOU AVOID THEM AT ALL COSTS. THANKFULLY THIS ALL HAPPENED WHILE MY FIFTH WHEEL WAS STILL UNDER WARRANTY SO ALL THE DAMAGE TO MY TRAILER WAS COVERED. IN THE CASE OF THE TWO BLOWOUTS I WAS DRIVING ON GOOD STRAIGHT HIGHWAY UNDER 65 MPH IN TEXAS ON COOL (60S) SUNNY DAYS. THANKFULLY I WAS ABLE TO HANDLE THE BLOWOUTS AND GET OFF TO THE SIDE OF THE ROAD WITHOUT INCIDENT. THE FLAT OCCURRED AT THE FACILITY WHERE I KEEP MY TRAILER. THANKFULLY IT WAS ONLY A 70 MILE TRIP AND I WAS ABLE TO AVOID A BLOWOUT ON THAT TIRE. I LITERALLY LEFT THE TIRE SHOP AND DROVE TO THE STORAGE FACILITY.

Manufacturer: HEARTLAND
Mfg Campaign: 10990905
Notice Date: May 22, 2017
Recall Date: May 22, 2017

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