HEARTLAND CYCLONE 2021

Complete listing of complaints and recalls for this vehicle

3
Complaints
4
Recalls

Complaints & Recalls

3 Complaints 4 Recalls

Official Safety Recalls - Important!

4 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Heartland Recreational Vehicles, Llc
NHTSA Campaign: 22V018000 SAFETY RECALL
2.4K Vehicles Affected
Recall Date: Jan 20, 2022
Safety Issue:

Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2021-2022 Cyclone, Fuel, Gravity, and Warrior vehicles equipped with certain Sailun tires, sizes ST235/80R16 and ST235/85R16. Due to a manufacturing issue, the tires may experience a belt separation.

Potential Risk:
Belt separation could lead to loss of vehicle control, increasing the risk of a crash.
FREE Recall Solution:
Dealers will inspect the tire DOT codes, and replace the tires as necessary, free of charge. Owner notification letters were mailed March 7, 2022. Owners may contact Heartland customer service at 1-877-262-8032 or Sailun customer service at 1-844-281-9696.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local HEARTLAND dealer to schedule your FREE recall repair.
Manufacturer: HEARTLAND
Mfg Campaign: TBD
Notice Date: Mar 7, 2022
Recall Date: Jan 20, 2022
Heartland Recreational Vehicles, Llc
NHTSA Campaign: 21V849000 SAFETY RECALL
1.8K Vehicles Affected
Recall Date: Nov 1, 2021
Safety Issue:

Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2020-2021 Heartland Cyclone and 2019-2021 Road Warrior Toy Hauler recreational trailers. The transfer switch wire securement lugs may have been improperly tightened during production, causing the wires to come loose.

Potential Risk:
Loose wires can cause electrical arcing, increasing the risk of a fire.
FREE Recall Solution:
Dealers will inspect and tighten the securement lugs, free of charge. Owner notification letters were mailed December 16, 2021. Owners may contact Heartland customer service at 1-877-262-8032.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local HEARTLAND dealer to schedule your FREE recall repair.
Manufacturer: HEARTLAND
Notice Date: Dec 16, 2021
Recall Date: Nov 1, 2021
Heartland Recreational Vehicles, Llc
NHTSA Campaign: 20V521000 SAFETY RECALL
1.4K Vehicles Affected
Recall Date: Aug 28, 2020
Safety Issue:

Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2019-2021 Cyclone and 2020-2021 Bighorn Traveler, and Elkridge recreational trailers. Due to insufficient bracing, the front landing legs may buckle and collapse while the trailer is parked.

Potential Risk:
If the landing legs buckle, the trailer will drop unexpectedly, increasing the risk of property damage, personal injury or death.
FREE Recall Solution:
Heartland will notify owners, and dealers will install a jack bracket to reinforce the landing legs, free of charge. The recall began October 9, 2020. Owners may contact Heartland customer service at 1-877-262-8032.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local HEARTLAND dealer to schedule your FREE recall repair.
Manufacturer: HEARTLAND
Notice Date: Oct 9, 2020
Recall Date: Aug 28, 2020

Consumer Complaints

3 Complaints
Heartland Recreational Vehicles, Llc
Campaign: 11676616 Other
Jul 28, 2025
Defect Description:

TIRES:TREAD/BELT

Potential Consequences:

We were driving north on [XXX] from Albuquerque to Aztec, NM driving between 65 and 70 mph. There was no debris in the road and the tire on the passenger rear axle blew out. The tread separation tore up the side skirt and trim. I checked the tire pressure on the other 5 tires and all were inflated to the recommended PSI. Navitrac N116 HD ST235/80R16 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Corrective Action:

We were driving north on [XXX] from Albuquerque to Aztec, NM driving between 65 and 70 mph. There was no debris in the road and the tire on the passenger rear axle blew out. The tread separation tore up the side skirt and trim. I checked the tire pressure on the other 5 tires and all were inflated to the recommended PSI. Navitrac N116 HD ST235/80R16 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Additional Notes:

We were driving north on [XXX] from Albuquerque to Aztec, NM driving between 65 and 70 mph. There was no debris in the road and the tire on the passenger rear axle blew out. The tread separation tore up the side skirt and trim. I checked the tire pressure on the other 5 tires and all were inflated to the recommended PSI. Navitrac N116 HD ST235/80R16 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Manufacturer: HEARTLAND
Mfg Campaign: 11676616
Notice Date: Jul 28, 2025
Recall Date: Jul 28, 2025
Heartland Recreational Vehicles, Llc
Campaign: 11430613 Other
Aug 26, 2021
Defect Description:

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM):SOFTWARE

Potential Consequences:

The contact owns a 2021 Heartland Cyclone. The contact stated that the RV was parked at a campground charging station when the contact noticed there was dark grey smoke coming from inside of the RV under the bar area in the vehicle. The contact unplugged the main power from the vehicle and removed the fireplace station where the smoke was coming from to see that the outlet plugs and outlet box connection were burnt. The contact had a technician at the site inspect the RV and diagnosed the failure as a faulty outlet box and needed to be replaced. The contact was concerned that the failure was caused due to water dripping from the sink next to the outlet box that caused the failure. The RV was not repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.

Corrective Action:

The contact owns a 2021 Heartland Cyclone. The contact stated that the RV was parked at a campground charging station when the contact noticed there was dark grey smoke coming from inside of the RV under the bar area in the vehicle. The contact unplugged the main power from the vehicle and removed the fireplace station where the smoke was coming from to see that the outlet plugs and outlet box connection were burnt. The contact had a technician at the site inspect the RV and diagnosed the failure as a faulty outlet box and needed to be replaced. The contact was concerned that the failure was caused due to water dripping from the sink next to the outlet box that caused the failure. The RV was not repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.

Additional Notes:

The contact owns a 2021 Heartland Cyclone. The contact stated that the RV was parked at a campground charging station when the contact noticed there was dark grey smoke coming from inside of the RV under the bar area in the vehicle. The contact unplugged the main power from the vehicle and removed the fireplace station where the smoke was coming from to see that the outlet plugs and outlet box connection were burnt. The contact had a technician at the site inspect the RV and diagnosed the failure as a faulty outlet box and needed to be replaced. The contact was concerned that the failure was caused due to water dripping from the sink next to the outlet box that caused the failure. The RV was not repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.

Manufacturer: HEARTLAND
Mfg Campaign: 11430613
Notice Date: Aug 26, 2021
Recall Date: Aug 26, 2021
Heartland Recreational Vehicles, Llc
Campaign: 11429553 Other
Aug 18, 2021
Defect Description:

SUSPENSION:MULTIPLE AXLE

Potential Consequences:

The contact owns a 2021 Heartland Cyclone travel trailer. The contact stated that the two axles that support the weight of the trailer were bent. The axles only supported 14,000 pounds however, the trailer weighs 15,320 pounds, which caused the axles to bend. The travel trailer was taken to an independent mechanic and the axles were straightened. The manufacturer was made aware of the failure and informed the contact that they would send out replacement axles. The failure mileage was approximately 3,000.

Corrective Action:

The contact owns a 2021 Heartland Cyclone travel trailer. The contact stated that the two axles that support the weight of the trailer were bent. The axles only supported 14,000 pounds however, the trailer weighs 15,320 pounds, which caused the axles to bend. The travel trailer was taken to an independent mechanic and the axles were straightened. The manufacturer was made aware of the failure and informed the contact that they would send out replacement axles. The failure mileage was approximately 3,000.

Additional Notes:

The contact owns a 2021 Heartland Cyclone travel trailer. The contact stated that the two axles that support the weight of the trailer were bent. The axles only supported 14,000 pounds however, the trailer weighs 15,320 pounds, which caused the axles to bend. The travel trailer was taken to an independent mechanic and the axles were straightened. The manufacturer was made aware of the failure and informed the contact that they would send out replacement axles. The failure mileage was approximately 3,000.

Manufacturer: HEARTLAND
Mfg Campaign: 11429553
Notice Date: Aug 18, 2021
Recall Date: Aug 18, 2021

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