HEARTLAND CYCLONE 2020

Complete listing of complaints and recalls for this vehicle

6
Complaints
3
Recalls

Complaints & Recalls

6 Complaints 3 Recalls

Official Safety Recalls - Important!

3 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Heartland Recreational Vehicles, Llc
NHTSA Campaign: 21V849000 SAFETY RECALL
1.8K Vehicles Affected
Recall Date: Nov 1, 2021
Safety Issue:

Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2020-2021 Heartland Cyclone and 2019-2021 Road Warrior Toy Hauler recreational trailers. The transfer switch wire securement lugs may have been improperly tightened during production, causing the wires to come loose.

Potential Risk:
Loose wires can cause electrical arcing, increasing the risk of a fire.
FREE Recall Solution:
Dealers will inspect and tighten the securement lugs, free of charge. Owner notification letters were mailed December 16, 2021. Owners may contact Heartland customer service at 1-877-262-8032.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local HEARTLAND dealer to schedule your FREE recall repair.
Manufacturer: HEARTLAND
Notice Date: Dec 16, 2021
Recall Date: Nov 1, 2021
Heartland Recreational Vehicles, Llc
NHTSA Campaign: 20V521000 SAFETY RECALL
1.4K Vehicles Affected
Recall Date: Aug 28, 2020
Safety Issue:

Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2019-2021 Cyclone and 2020-2021 Bighorn Traveler, and Elkridge recreational trailers. Due to insufficient bracing, the front landing legs may buckle and collapse while the trailer is parked.

Potential Risk:
If the landing legs buckle, the trailer will drop unexpectedly, increasing the risk of property damage, personal injury or death.
FREE Recall Solution:
Heartland will notify owners, and dealers will install a jack bracket to reinforce the landing legs, free of charge. The recall began October 9, 2020. Owners may contact Heartland customer service at 1-877-262-8032.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local HEARTLAND dealer to schedule your FREE recall repair.
Manufacturer: HEARTLAND
Notice Date: Oct 9, 2020
Recall Date: Aug 28, 2020

Consumer Complaints

6 Complaints
Heartland Recreational Vehicles, Llc
Campaign: 11528083 Other
Jun 21, 2023
Defect Description:

STRUCTURE:BODY

Potential Consequences:

On two separate occasions I have had the door on the RV melt and crack from the door resting against the heat vent placed behind the door. The latch is NOT PRACTICAL OR SUFFICIENT. Many people go in and out and the door gets open and closed a lot. There’s no real visible warning except hot written on the vent in the same color. We are educated people who are aware of what the plug is for. It only took minutes for this to happen. I can’t imagine if we were not there and the door was left open what would have happened. If we were inside sleeping we would have no way out either. This is a poor design . I’m certain there is some kind of hinge that would stop it from lying flush with the back or stoppers that would bounce it back. I would appreciate it if you could review this matter. This is a FIRE HAZARD. I have also called and emailed the Heartland Company as well.

Corrective Action:

On two separate occasions I have had the door on the RV melt and crack from the door resting against the heat vent placed behind the door. The latch is NOT PRACTICAL OR SUFFICIENT. Many people go in and out and the door gets open and closed a lot. There’s no real visible warning except hot written on the vent in the same color. We are educated people who are aware of what the plug is for. It only took minutes for this to happen. I can’t imagine if we were not there and the door was left open what would have happened. If we were inside sleeping we would have no way out either. This is a poor design . I’m certain there is some kind of hinge that would stop it from lying flush with the back or stoppers that would bounce it back. I would appreciate it if you could review this matter. This is a FIRE HAZARD. I have also called and emailed the Heartland Company as well.

Additional Notes:

On two separate occasions I have had the door on the RV melt and crack from the door resting against the heat vent placed behind the door. The latch is NOT PRACTICAL OR SUFFICIENT. Many people go in and out and the door gets open and closed a lot. There’s no real visible warning except hot written on the vent in the same color. We are educated people who are aware of what the plug is for. It only took minutes for this to happen. I can’t imagine if we were not there and the door was left open what would have happened. If we were inside sleeping we would have no way out either. This is a poor design . I’m certain there is some kind of hinge that would stop it from lying flush with the back or stoppers that would bounce it back. I would appreciate it if you could review this matter. This is a FIRE HAZARD. I have also called and emailed the Heartland Company as well.

Manufacturer: HEARTLAND
Mfg Campaign: 11528083
Notice Date: Jun 21, 2023
Recall Date: Jun 21, 2023
Heartland Recreational Vehicles, Llc
Campaign: 11528083 Other
Jun 21, 2023
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

On two separate occasions I have had the door on the RV melt and crack from the door resting against the heat vent placed behind the door. The latch is NOT PRACTICAL OR SUFFICIENT. Many people go in and out and the door gets open and closed a lot. There’s no real visible warning except hot written on the vent in the same color. We are educated people who are aware of what the plug is for. It only took minutes for this to happen. I can’t imagine if we were not there and the door was left open what would have happened. If we were inside sleeping we would have no way out either. This is a poor design . I’m certain there is some kind of hinge that would stop it from lying flush with the back or stoppers that would bounce it back. I would appreciate it if you could review this matter. This is a FIRE HAZARD. I have also called and emailed the Heartland Company as well.

Corrective Action:

On two separate occasions I have had the door on the RV melt and crack from the door resting against the heat vent placed behind the door. The latch is NOT PRACTICAL OR SUFFICIENT. Many people go in and out and the door gets open and closed a lot. There’s no real visible warning except hot written on the vent in the same color. We are educated people who are aware of what the plug is for. It only took minutes for this to happen. I can’t imagine if we were not there and the door was left open what would have happened. If we were inside sleeping we would have no way out either. This is a poor design . I’m certain there is some kind of hinge that would stop it from lying flush with the back or stoppers that would bounce it back. I would appreciate it if you could review this matter. This is a FIRE HAZARD. I have also called and emailed the Heartland Company as well.

Additional Notes:

On two separate occasions I have had the door on the RV melt and crack from the door resting against the heat vent placed behind the door. The latch is NOT PRACTICAL OR SUFFICIENT. Many people go in and out and the door gets open and closed a lot. There’s no real visible warning except hot written on the vent in the same color. We are educated people who are aware of what the plug is for. It only took minutes for this to happen. I can’t imagine if we were not there and the door was left open what would have happened. If we were inside sleeping we would have no way out either. This is a poor design . I’m certain there is some kind of hinge that would stop it from lying flush with the back or stoppers that would bounce it back. I would appreciate it if you could review this matter. This is a FIRE HAZARD. I have also called and emailed the Heartland Company as well.

Manufacturer: HEARTLAND
Mfg Campaign: 11528083
Notice Date: Jun 21, 2023
Recall Date: Jun 21, 2023
Heartland Recreational Vehicles, Llc
Campaign: 11528083 Other
Jun 21, 2023
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

On two separate occasions I have had the door on the RV melt and crack from the door resting against the heat vent placed behind the door. The latch is NOT PRACTICAL OR SUFFICIENT. Many people go in and out and the door gets open and closed a lot. There’s no real visible warning except hot written on the vent in the same color. We are educated people who are aware of what the plug is for. It only took minutes for this to happen. I can’t imagine if we were not there and the door was left open what would have happened. If we were inside sleeping we would have no way out either. This is a poor design . I’m certain there is some kind of hinge that would stop it from lying flush with the back or stoppers that would bounce it back. I would appreciate it if you could review this matter. This is a FIRE HAZARD. I have also called and emailed the Heartland Company as well.

Corrective Action:

On two separate occasions I have had the door on the RV melt and crack from the door resting against the heat vent placed behind the door. The latch is NOT PRACTICAL OR SUFFICIENT. Many people go in and out and the door gets open and closed a lot. There’s no real visible warning except hot written on the vent in the same color. We are educated people who are aware of what the plug is for. It only took minutes for this to happen. I can’t imagine if we were not there and the door was left open what would have happened. If we were inside sleeping we would have no way out either. This is a poor design . I’m certain there is some kind of hinge that would stop it from lying flush with the back or stoppers that would bounce it back. I would appreciate it if you could review this matter. This is a FIRE HAZARD. I have also called and emailed the Heartland Company as well.

Additional Notes:

On two separate occasions I have had the door on the RV melt and crack from the door resting against the heat vent placed behind the door. The latch is NOT PRACTICAL OR SUFFICIENT. Many people go in and out and the door gets open and closed a lot. There’s no real visible warning except hot written on the vent in the same color. We are educated people who are aware of what the plug is for. It only took minutes for this to happen. I can’t imagine if we were not there and the door was left open what would have happened. If we were inside sleeping we would have no way out either. This is a poor design . I’m certain there is some kind of hinge that would stop it from lying flush with the back or stoppers that would bounce it back. I would appreciate it if you could review this matter. This is a FIRE HAZARD. I have also called and emailed the Heartland Company as well.

Manufacturer: HEARTLAND
Mfg Campaign: 11528083
Notice Date: Jun 21, 2023
Recall Date: Jun 21, 2023
Heartland Recreational Vehicles, Llc
Campaign: 11476007 Other
Jul 26, 2022
Defect Description:

EQUIPMENT

Potential Consequences:

Automatic Changeover RV LP Gas Regulator Leak.

Corrective Action:

Automatic Changeover RV LP Gas Regulator Leak.

Additional Notes:

Automatic Changeover RV LP Gas Regulator Leak.

Manufacturer: HEARTLAND
Mfg Campaign: 11476007
Notice Date: Jul 26, 2022
Recall Date: Jul 26, 2022
Heartland Recreational Vehicles, Llc
Campaign: 11476007 Other
Jul 26, 2022
Defect Description:

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

Potential Consequences:

Automatic Changeover RV LP Gas Regulator Leak.

Corrective Action:

Automatic Changeover RV LP Gas Regulator Leak.

Additional Notes:

Automatic Changeover RV LP Gas Regulator Leak.

Manufacturer: HEARTLAND
Mfg Campaign: 11476007
Notice Date: Jul 26, 2022
Recall Date: Jul 26, 2022
Heartland Recreational Vehicles, Llc
Campaign: 11476007 Other
Jul 26, 2022
Defect Description:

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS:TANK VALVE/GAUGE

Potential Consequences:

Automatic Changeover RV LP Gas Regulator Leak.

Corrective Action:

Automatic Changeover RV LP Gas Regulator Leak.

Additional Notes:

Automatic Changeover RV LP Gas Regulator Leak.

Manufacturer: HEARTLAND
Mfg Campaign: 11476007
Notice Date: Jul 26, 2022
Recall Date: Jul 26, 2022

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