Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Heartland Recreational Vehicles, Llc
Safety Issue:
Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2020-2021 Heartland Cyclone and 2019-2021 Road Warrior Toy Hauler recreational trailers. The transfer switch wire securement lugs may have been improperly tightened during production, causing the wires to come loose.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall Date: Nov 1, 2021
Heartland Recreational Vehicles, Llc
Safety Issue:
Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2019-2021 Cyclone and 2020-2021 Bighorn Traveler, and Elkridge recreational trailers. Due to insufficient bracing, the front landing legs may buckle and collapse while the trailer is parked.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Aug 28, 2020
Consumer Complaints
6 ComplaintsHeartland Recreational Vehicles, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
On two separate occasions I have had the door on the RV melt and crack from the door resting against the heat vent placed behind the door. The latch is NOT PRACTICAL OR SUFFICIENT. Many people go in and out and the door gets open and closed a lot. There’s no real visible warning except hot written on the vent in the same color. We are educated people who are aware of what the plug is for. It only took minutes for this to happen. I can’t imagine if we were not there and the door was left open what would have happened. If we were inside sleeping we would have no way out either. This is a poor design . I’m certain there is some kind of hinge that would stop it from lying flush with the back or stoppers that would bounce it back. I would appreciate it if you could review this matter. This is a FIRE HAZARD. I have also called and emailed the Heartland Company as well.
Corrective Action:
On two separate occasions I have had the door on the RV melt and crack from the door resting against the heat vent placed behind the door. The latch is NOT PRACTICAL OR SUFFICIENT. Many people go in and out and the door gets open and closed a lot. There’s no real visible warning except hot written on the vent in the same color. We are educated people who are aware of what the plug is for. It only took minutes for this to happen. I can’t imagine if we were not there and the door was left open what would have happened. If we were inside sleeping we would have no way out either. This is a poor design . I’m certain there is some kind of hinge that would stop it from lying flush with the back or stoppers that would bounce it back. I would appreciate it if you could review this matter. This is a FIRE HAZARD. I have also called and emailed the Heartland Company as well.
Additional Notes:
On two separate occasions I have had the door on the RV melt and crack from the door resting against the heat vent placed behind the door. The latch is NOT PRACTICAL OR SUFFICIENT. Many people go in and out and the door gets open and closed a lot. There’s no real visible warning except hot written on the vent in the same color. We are educated people who are aware of what the plug is for. It only took minutes for this to happen. I can’t imagine if we were not there and the door was left open what would have happened. If we were inside sleeping we would have no way out either. This is a poor design . I’m certain there is some kind of hinge that would stop it from lying flush with the back or stoppers that would bounce it back. I would appreciate it if you could review this matter. This is a FIRE HAZARD. I have also called and emailed the Heartland Company as well.
Mfg Campaign: 11528083
Recall Date: Jun 21, 2023
Heartland Recreational Vehicles, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
On two separate occasions I have had the door on the RV melt and crack from the door resting against the heat vent placed behind the door. The latch is NOT PRACTICAL OR SUFFICIENT. Many people go in and out and the door gets open and closed a lot. There’s no real visible warning except hot written on the vent in the same color. We are educated people who are aware of what the plug is for. It only took minutes for this to happen. I can’t imagine if we were not there and the door was left open what would have happened. If we were inside sleeping we would have no way out either. This is a poor design . I’m certain there is some kind of hinge that would stop it from lying flush with the back or stoppers that would bounce it back. I would appreciate it if you could review this matter. This is a FIRE HAZARD. I have also called and emailed the Heartland Company as well.
Corrective Action:
On two separate occasions I have had the door on the RV melt and crack from the door resting against the heat vent placed behind the door. The latch is NOT PRACTICAL OR SUFFICIENT. Many people go in and out and the door gets open and closed a lot. There’s no real visible warning except hot written on the vent in the same color. We are educated people who are aware of what the plug is for. It only took minutes for this to happen. I can’t imagine if we were not there and the door was left open what would have happened. If we were inside sleeping we would have no way out either. This is a poor design . I’m certain there is some kind of hinge that would stop it from lying flush with the back or stoppers that would bounce it back. I would appreciate it if you could review this matter. This is a FIRE HAZARD. I have also called and emailed the Heartland Company as well.
Additional Notes:
On two separate occasions I have had the door on the RV melt and crack from the door resting against the heat vent placed behind the door. The latch is NOT PRACTICAL OR SUFFICIENT. Many people go in and out and the door gets open and closed a lot. There’s no real visible warning except hot written on the vent in the same color. We are educated people who are aware of what the plug is for. It only took minutes for this to happen. I can’t imagine if we were not there and the door was left open what would have happened. If we were inside sleeping we would have no way out either. This is a poor design . I’m certain there is some kind of hinge that would stop it from lying flush with the back or stoppers that would bounce it back. I would appreciate it if you could review this matter. This is a FIRE HAZARD. I have also called and emailed the Heartland Company as well.
Mfg Campaign: 11528083
Recall Date: Jun 21, 2023
Heartland Recreational Vehicles, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
On two separate occasions I have had the door on the RV melt and crack from the door resting against the heat vent placed behind the door. The latch is NOT PRACTICAL OR SUFFICIENT. Many people go in and out and the door gets open and closed a lot. There’s no real visible warning except hot written on the vent in the same color. We are educated people who are aware of what the plug is for. It only took minutes for this to happen. I can’t imagine if we were not there and the door was left open what would have happened. If we were inside sleeping we would have no way out either. This is a poor design . I’m certain there is some kind of hinge that would stop it from lying flush with the back or stoppers that would bounce it back. I would appreciate it if you could review this matter. This is a FIRE HAZARD. I have also called and emailed the Heartland Company as well.
Corrective Action:
On two separate occasions I have had the door on the RV melt and crack from the door resting against the heat vent placed behind the door. The latch is NOT PRACTICAL OR SUFFICIENT. Many people go in and out and the door gets open and closed a lot. There’s no real visible warning except hot written on the vent in the same color. We are educated people who are aware of what the plug is for. It only took minutes for this to happen. I can’t imagine if we were not there and the door was left open what would have happened. If we were inside sleeping we would have no way out either. This is a poor design . I’m certain there is some kind of hinge that would stop it from lying flush with the back or stoppers that would bounce it back. I would appreciate it if you could review this matter. This is a FIRE HAZARD. I have also called and emailed the Heartland Company as well.
Additional Notes:
On two separate occasions I have had the door on the RV melt and crack from the door resting against the heat vent placed behind the door. The latch is NOT PRACTICAL OR SUFFICIENT. Many people go in and out and the door gets open and closed a lot. There’s no real visible warning except hot written on the vent in the same color. We are educated people who are aware of what the plug is for. It only took minutes for this to happen. I can’t imagine if we were not there and the door was left open what would have happened. If we were inside sleeping we would have no way out either. This is a poor design . I’m certain there is some kind of hinge that would stop it from lying flush with the back or stoppers that would bounce it back. I would appreciate it if you could review this matter. This is a FIRE HAZARD. I have also called and emailed the Heartland Company as well.
Mfg Campaign: 11528083
Recall Date: Jun 21, 2023
Heartland Recreational Vehicles, Llc
Defect Description:
EQUIPMENT
Potential Consequences:
Automatic Changeover RV LP Gas Regulator Leak.
Corrective Action:
Automatic Changeover RV LP Gas Regulator Leak.
Additional Notes:
Automatic Changeover RV LP Gas Regulator Leak.
Mfg Campaign: 11476007
Recall Date: Jul 26, 2022
Heartland Recreational Vehicles, Llc
Defect Description:
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Potential Consequences:
Automatic Changeover RV LP Gas Regulator Leak.
Corrective Action:
Automatic Changeover RV LP Gas Regulator Leak.
Additional Notes:
Automatic Changeover RV LP Gas Regulator Leak.
Mfg Campaign: 11476007
Recall Date: Jul 26, 2022
Heartland Recreational Vehicles, Llc
Defect Description:
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS:TANK VALVE/GAUGE
Potential Consequences:
Automatic Changeover RV LP Gas Regulator Leak.
Corrective Action:
Automatic Changeover RV LP Gas Regulator Leak.
Additional Notes:
Automatic Changeover RV LP Gas Regulator Leak.
Mfg Campaign: 11476007
Recall Date: Jul 26, 2022
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