HEARTLAND CYCLONE 2016

Complete listing of complaints and recalls for this vehicle

1
Complaints
3
Recalls

Complaints & Recalls

1 Complaints 3 Recalls

Official Safety Recalls - Important!

3 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Heartland Recreational Vehicles, Llc
NHTSA Campaign: 16V819000 SAFETY RECALL
2K Vehicles Affected
Recall Date: Nov 14, 2016
Safety Issue:

Heartland Recreational Vehicles, LLC (Heartland) is recalling certain model year 2015-2016 Cyclone travel trailers manufactured July 6, 2014, to September 29, 2015 and 2015-2016 Road Warrior and 2016 Torque trailers manufactured July 18, 2014, to September 30, 2015. The affected trailers are equipped with aluminum black ladders manufactured by Christianson Industries that have retractable hinges, each with a welded 'top hat' that can separate from the hinge.

Potential Risk:
If the hinges separate from the ladder while in use, the ladder may fall from the vehicle, increasing the risk of injury.
FREE Recall Solution:
Heartland will notify owners, and dealers will install hinge braces over the back of the existing hinges, free of charge. The recall began on December 2, 2016. Owners may contact Heartland customer service at 1-877-262-8032. Heartland's number for this recall is 99-01-28.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local HEARTLAND dealer to schedule your FREE recall repair.
Manufacturer: HEARTLAND
Mfg Campaign: 99-01-28
Notice Date: Dec 2, 2016
Recall Date: Nov 14, 2016
Heartland Recreational Vehicles, Llc
NHTSA Campaign: 15V482000 SAFETY RECALL
1.7K Vehicles Affected
Recall Date: Jul 30, 2015
Safety Issue:

Heartland Recreational Vehicles, LLC (Heartland) is recalling certain trailers of various models and model years. Click on "All Products Associated With This Recall" for a complete list. The tire certification labels applied to the vehicles may contain inaccurate tire sizing and/or inflation information. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."

Potential Risk:
An owner or operator could rely on the inaccurate information in inflating the tires which could cause under or over inflation which, in turn, could lead to a tire failure or crash.
FREE Recall Solution:
Heartland will notify owners, and dealers will send a replacement label with the correct information, free of charge. The recall began on September 29, 2015. Owners may contact Heartland customer service at 1-574-266-3988.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local HEARTLAND dealer to schedule your FREE recall repair.
Manufacturer: HEARTLAND
Mfg Campaign: 99-01-23
Notice Date: Sep 29, 2015
Recall Date: Jul 30, 2015
Heartland Recreational Vehicles, Llc
NHTSA Campaign: 15V199000 SAFETY RECALL
252 Vehicles Affected
Recall Date: Apr 3, 2015
Safety Issue:

Heartland Recreational Vehicles, LLC (Heartland) is recalling certain model year 2016 Big Country, Bighorn, Cyclone, Edge, Elkridge, North Trail, Prowler, Road Warrior, Sundance XLT, Torque, Wilderness and 2015-2016 Landmark 365 fifth wheel and travel trailers. In the affected vehicles, the bolts that attach the expanding room to the sliding mechanism chain may fail allowing the room to extend unintentionally while the vehicle is in motion.

Potential Risk:
If the room extends while vehicle is in motion, there is an increased risk of a crash.
FREE Recall Solution:
Heartland will notify owners, and dealers will replace the defective bolts, free of charge. The recall began April 16, 2015. Owners may contact Heartland customer service at 1-877-262-8032. Heartland's number for this recall is 99-01-21.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local HEARTLAND dealer to schedule your FREE recall repair.
Manufacturer: HEARTLAND
Mfg Campaign: 99-01-21
Notice Date: Apr 16, 2015
Recall Date: Apr 3, 2015

Consumer Complaints

1 Complaint
Heartland Recreational Vehicles, Llc
Campaign: 11151857 Other
Nov 15, 2018
Defect Description:

WHEELS

Potential Consequences:

TL* THE CONTACT OWNS A 2014 DODGE RAM 3500 TOWING A 2016 HEARTLAND CYCLONE 4100 FIFTH WHEEL. THE CONTACT STATED THAT THE FRONT WHEELS OF THE TRAILER WERE CRACKED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT TO SERVICE THE WHEELS. THE CONTACT WAS REFERRED TO THE DISTRIBUTOR. THE VIN WAS UNKNOWN. *DT *JB *DT CARFAX CANNOT PROCESS VIN.*JB

Corrective Action:

TL* THE CONTACT OWNS A 2014 DODGE RAM 3500 TOWING A 2016 HEARTLAND CYCLONE 4100 FIFTH WHEEL. THE CONTACT STATED THAT THE FRONT WHEELS OF THE TRAILER WERE CRACKED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT TO SERVICE THE WHEELS. THE CONTACT WAS REFERRED TO THE DISTRIBUTOR. THE VIN WAS UNKNOWN. *DT *JB *DT CARFAX CANNOT PROCESS VIN.*JB

Additional Notes:

TL* THE CONTACT OWNS A 2014 DODGE RAM 3500 TOWING A 2016 HEARTLAND CYCLONE 4100 FIFTH WHEEL. THE CONTACT STATED THAT THE FRONT WHEELS OF THE TRAILER WERE CRACKED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT TO SERVICE THE WHEELS. THE CONTACT WAS REFERRED TO THE DISTRIBUTOR. THE VIN WAS UNKNOWN. *DT *JB *DT CARFAX CANNOT PROCESS VIN.*JB

Manufacturer: HEARTLAND
Mfg Campaign: 11151857
Notice Date: Nov 15, 2018
Recall Date: Nov 15, 2018

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