Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Heartland Recreational Vehicles, Llc
Safety Issue:
Heartland Recreational Vehicles, LLC (Heartland) is recalling certain model year 2016 Big Country, Bighorn, Cyclone, Edge, Elkridge, North Trail, Prowler, Road Warrior, Sundance XLT, Torque, Wilderness and 2015-2016 Landmark 365 fifth wheel and travel trailers. In the affected vehicles, the bolts that attach the expanding room to the sliding mechanism chain may fail allowing the room to extend unintentionally while the vehicle is in motion.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 99-01-21
Recall Date: Apr 3, 2015
Consumer Complaints
1 ComplaintHeartland Recreational Vehicles, Llc
Defect Description:
SUSPENSION
Potential Consequences:
The right rear leaf spring hanger started to crack. If the spring hanger would have broken off the tires could have came together creating a potential hazard. Lippert Components is the manufacture of this suspension system. Lippert marketed this system called Correct Track and installed it across several brands of RV. I did a little research and found multiple failures. I notified Lippert of the failure and they open a case for me. I had a welder complete all repairs and Lippert has agreed to reimburse me for that cost.
Corrective Action:
The right rear leaf spring hanger started to crack. If the spring hanger would have broken off the tires could have came together creating a potential hazard. Lippert Components is the manufacture of this suspension system. Lippert marketed this system called Correct Track and installed it across several brands of RV. I did a little research and found multiple failures. I notified Lippert of the failure and they open a case for me. I had a welder complete all repairs and Lippert has agreed to reimburse me for that cost.
Additional Notes:
The right rear leaf spring hanger started to crack. If the spring hanger would have broken off the tires could have came together creating a potential hazard. Lippert Components is the manufacture of this suspension system. Lippert marketed this system called Correct Track and installed it across several brands of RV. I did a little research and found multiple failures. I notified Lippert of the failure and they open a case for me. I had a welder complete all repairs and Lippert has agreed to reimburse me for that cost.
Mfg Campaign: 11422237
Recall Date: Jun 25, 2021
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