GRAND DESIGN SOLITUDE 2022

Complete listing of complaints and recalls for this vehicle

47
Complaints
88
Recalls

Complaints & Recalls

47 Complaints 88 Recalls

Official Safety Recalls - Important!

88 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Grand Design Rv, Llc
NHTSA Campaign: 25V061000 SAFETY RECALL
22K Vehicles Affected
Recall Date: Feb 6, 2025
Safety Issue:

Grand Design RV, LLC (Grand Design) is recalling certain 2019-2024 Grand Design Solitude fifth wheel trailers. The step tread joints may be unsupported, causing the tread to break.

Potential Risk:
A broken step increases the risk of injury.
FREE Recall Solution:
Dealers will reinforce the current step tread with a metal bracket, free of charge. Owner notification letters were mailed May 22, 2025. Owners may contact Grand Design customer service at 1-574-825-9679. Grand Design's number for this recall is 910048.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Action Required: Contact your local GRAND DESIGN dealer to schedule your FREE recall repair.
Manufacturer: GRAND DESIGN
Mfg Campaign: 910048
Notice Date: May 1, 2025
Recall Date: Feb 6, 2025
Grand Design Rv, Llc
NHTSA Campaign: 24V861000 SAFETY RECALL
30.4K Vehicles Affected
Recall Date: Nov 15, 2024
Safety Issue:

Grand Design RV, LLC (Grand Design) is recalling certain 2022 Imagine, Reflection, Momentum, Solitude, and Transcend travel trailers. The quick disconnect fittings in the LP gas system may be cracked, causing a gas leak.

Potential Risk:
A gas leak in the presence of an ignition source can increase the risk of a fire.
FREE Recall Solution:
Dealers will inspect and replace quick disconnect as necessary, free of charge. Owner notification letters were mailed December 6, 2024. Owners may contact Grand Design customer service at 1-574-825-9679. Grand Design's number for this recall is 910045. This recall supersedes Grand Design RV recall 22V308.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local GRAND DESIGN dealer to schedule your FREE recall repair.
Manufacturer: GRAND DESIGN
Mfg Campaign: 910045
Notice Date: Dec 6, 2024
Recall Date: Nov 15, 2024
Grand Design Rv, Llc
NHTSA Campaign: 23V490000 SAFETY RECALL
6.3K Vehicles Affected
Recall Date: Jul 17, 2023
Safety Issue:

Grand Design RV, LLC. (Grand Design) is recalling certain 2021-2024 Momentum and Solitude fifth wheels, equipped with certain CURT 7000 and 8000 lb axles. The U-bolts may have been improperly tightened, which can cause the axle to move out of position.

Potential Risk:
An axle that moves out of position can cause a loss of vehicle control and increase the risk of a crash.
FREE Recall Solution:
Dealers will inspect and tighten the U-bolts, as necessary. Any damaged components will be replaced. Repairs will be performed free of charge. Owner notification letters were mailed August 16, 2023. Owners may contact Grand Design customer service at 1-574-825-9679. Grand Design's number for this recall is 910039.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local GRAND DESIGN dealer to schedule your FREE recall repair.
Manufacturer: GRAND DESIGN
Mfg Campaign: 910039
Notice Date: Aug 16, 2023
Recall Date: Jul 17, 2023
Grand Design Rv, Llc
NHTSA Campaign: 22V603000 SAFETY RECALL
8.2K Vehicles Affected
Recall Date: Aug 9, 2022
Safety Issue:

Grand Design RV, LLC (Grand Design) is recalling certain 2022-2023 Momentum, Solitude, Imagine, Reflection, and Transcend travel trailers. The electric retractable awning has a welded seam on the fabric that may separate, potentially allowing the awning to drop beyond normal operation.

Potential Risk:
An awning that drops or extends beyond normal operation can increase the risk of injury.
FREE Recall Solution:
Dealers will inspect and repair, or replace the awning, free of charge. Owner notification letters were mailed by August 22, 2022. Owners may contact Grand Design customer service at 1-574-825-9679. Grand Design's number for this recall is 910031.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local GRAND DESIGN dealer to schedule your FREE recall repair.
Manufacturer: GRAND DESIGN
Mfg Campaign: 910031
Notice Date: Aug 22, 2022
Recall Date: Aug 9, 2022
Grand Design Rv, Llc
NHTSA Campaign: 22V308000 SAFETY RECALL
34K Vehicles Affected
Recall Date: May 6, 2022
Safety Issue:

Grand Design RV, LLC (Grand Design) is recalling certain 2022 Grand Design Imagine, Reflection, Momentum, Solitude and Transcend travel trailers. The quick disconnect fittings in the LP gas system may be cracked, causing a gas leak.

Potential Risk:
A gas leak in the presence of an ignition source can increase the risk of a fire.
FREE Recall Solution:
Dealers will replace the quick disconnect fittings, free of charge. Owner notification letters were mailed May 30, 2022. Owners may contact Grand Design customer service at 1-574-825-9679. Grand Design's number for this recall is 910029.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local GRAND DESIGN dealer to schedule your FREE recall repair.
Manufacturer: GRAND DESIGN
Mfg Campaign: 910029
Notice Date: May 30, 2022
Recall Date: May 6, 2022

Consumer Complaints

47 Complaints
Grand Design Rv, Llc
Campaign: 11674288 Other
Jul 17, 2025
Defect Description:

WHEELS

Potential Consequences:

The contact owns a 2022 Grand Design Solitude. The contact stated that the front passenger's side tire had lost air pressure due to a crack on the tire sidewall on three separate occasions. The contact stated that the TPMS had confirmed the lost of air pressure on the front passenger's side tire. Additionally, The contact stated that he had discovered the same crack on all three front passenger's side tires that were replaced. The contact stated the crack in all three tires appeared to have formed within an inch of the wheel valve stem. The contact stated that the tires were replaced; however, the failure persisted. No further information was available. The manufacturer was notified of the failure and a warranty claim was filed on after each failure. The vehicle was not repaired. The failure mileage was approximately 4,000.

Corrective Action:

The contact owns a 2022 Grand Design Solitude. The contact stated that the front passenger's side tire had lost air pressure due to a crack on the tire sidewall on three separate occasions. The contact stated that the TPMS had confirmed the lost of air pressure on the front passenger's side tire. Additionally, The contact stated that he had discovered the same crack on all three front passenger's side tires that were replaced. The contact stated the crack in all three tires appeared to have formed within an inch of the wheel valve stem. The contact stated that the tires were replaced; however, the failure persisted. No further information was available. The manufacturer was notified of the failure and a warranty claim was filed on after each failure. The vehicle was not repaired. The failure mileage was approximately 4,000.

Additional Notes:

The contact owns a 2022 Grand Design Solitude. The contact stated that the front passenger's side tire had lost air pressure due to a crack on the tire sidewall on three separate occasions. The contact stated that the TPMS had confirmed the lost of air pressure on the front passenger's side tire. Additionally, The contact stated that he had discovered the same crack on all three front passenger's side tires that were replaced. The contact stated the crack in all three tires appeared to have formed within an inch of the wheel valve stem. The contact stated that the tires were replaced; however, the failure persisted. No further information was available. The manufacturer was notified of the failure and a warranty claim was filed on after each failure. The vehicle was not repaired. The failure mileage was approximately 4,000.

Manufacturer: GRAND DESIGN
Mfg Campaign: 11674288
Notice Date: Jul 17, 2025
Recall Date: Jul 17, 2025
Grand Design Rv, Llc
Campaign: 11674288 Other
Jul 17, 2025
Defect Description:

TIRES:SIDEWALL

Potential Consequences:

The contact owns a 2022 Grand Design Solitude. The contact stated that the front passenger's side tire had lost air pressure due to a crack on the tire sidewall on three separate occasions. The contact stated that the TPMS had confirmed the lost of air pressure on the front passenger's side tire. Additionally, The contact stated that he had discovered the same crack on all three front passenger's side tires that were replaced. The contact stated the crack in all three tires appeared to have formed within an inch of the wheel valve stem. The contact stated that the tires were replaced; however, the failure persisted. No further information was available. The manufacturer was notified of the failure and a warranty claim was filed on after each failure. The vehicle was not repaired. The failure mileage was approximately 4,000.

Corrective Action:

The contact owns a 2022 Grand Design Solitude. The contact stated that the front passenger's side tire had lost air pressure due to a crack on the tire sidewall on three separate occasions. The contact stated that the TPMS had confirmed the lost of air pressure on the front passenger's side tire. Additionally, The contact stated that he had discovered the same crack on all three front passenger's side tires that were replaced. The contact stated the crack in all three tires appeared to have formed within an inch of the wheel valve stem. The contact stated that the tires were replaced; however, the failure persisted. No further information was available. The manufacturer was notified of the failure and a warranty claim was filed on after each failure. The vehicle was not repaired. The failure mileage was approximately 4,000.

Additional Notes:

The contact owns a 2022 Grand Design Solitude. The contact stated that the front passenger's side tire had lost air pressure due to a crack on the tire sidewall on three separate occasions. The contact stated that the TPMS had confirmed the lost of air pressure on the front passenger's side tire. Additionally, The contact stated that he had discovered the same crack on all three front passenger's side tires that were replaced. The contact stated the crack in all three tires appeared to have formed within an inch of the wheel valve stem. The contact stated that the tires were replaced; however, the failure persisted. No further information was available. The manufacturer was notified of the failure and a warranty claim was filed on after each failure. The vehicle was not repaired. The failure mileage was approximately 4,000.

Manufacturer: GRAND DESIGN
Mfg Campaign: 11674288
Notice Date: Jul 17, 2025
Recall Date: Jul 17, 2025
Grand Design Rv, Llc
Campaign: 11674127 Other
Jul 16, 2025
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Exsessive frame flex/failure, Structural and Mechanical Issues · Cracked and separating frame. · King pin alignment is visibly off when hitched, greatly reducing maneuverability. We can no longer safely jackknife the trailer. · Front cap is separating and leaking, allowing water intrusion into the RV – a serious concern for mold growth. · Closet wall separation. · Basement doors pulling away and separating. · Sagging kitchen floor causing a slide to become non-operational (required emergency assistance from a mobile RV technician). · Missing rollers under the kitchen slide. · Screws consistently fall out throughout both front and rear basement compartments. Main doors and cargo doors opening during travel

Corrective Action:

Exsessive frame flex/failure, Structural and Mechanical Issues · Cracked and separating frame. · King pin alignment is visibly off when hitched, greatly reducing maneuverability. We can no longer safely jackknife the trailer. · Front cap is separating and leaking, allowing water intrusion into the RV – a serious concern for mold growth. · Closet wall separation. · Basement doors pulling away and separating. · Sagging kitchen floor causing a slide to become non-operational (required emergency assistance from a mobile RV technician). · Missing rollers under the kitchen slide. · Screws consistently fall out throughout both front and rear basement compartments. Main doors and cargo doors opening during travel

Additional Notes:

Exsessive frame flex/failure, Structural and Mechanical Issues · Cracked and separating frame. · King pin alignment is visibly off when hitched, greatly reducing maneuverability. We can no longer safely jackknife the trailer. · Front cap is separating and leaking, allowing water intrusion into the RV – a serious concern for mold growth. · Closet wall separation. · Basement doors pulling away and separating. · Sagging kitchen floor causing a slide to become non-operational (required emergency assistance from a mobile RV technician). · Missing rollers under the kitchen slide. · Screws consistently fall out throughout both front and rear basement compartments. Main doors and cargo doors opening during travel

Manufacturer: GRAND DESIGN
Mfg Campaign: 11674127
Notice Date: Jul 16, 2025
Recall Date: Jul 16, 2025
Grand Design Rv, Llc
Campaign: 11674127 Other
Jul 16, 2025
Defect Description:

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

Potential Consequences:

Exsessive frame flex/failure, Structural and Mechanical Issues · Cracked and separating frame. · King pin alignment is visibly off when hitched, greatly reducing maneuverability. We can no longer safely jackknife the trailer. · Front cap is separating and leaking, allowing water intrusion into the RV – a serious concern for mold growth. · Closet wall separation. · Basement doors pulling away and separating. · Sagging kitchen floor causing a slide to become non-operational (required emergency assistance from a mobile RV technician). · Missing rollers under the kitchen slide. · Screws consistently fall out throughout both front and rear basement compartments. Main doors and cargo doors opening during travel

Corrective Action:

Exsessive frame flex/failure, Structural and Mechanical Issues · Cracked and separating frame. · King pin alignment is visibly off when hitched, greatly reducing maneuverability. We can no longer safely jackknife the trailer. · Front cap is separating and leaking, allowing water intrusion into the RV – a serious concern for mold growth. · Closet wall separation. · Basement doors pulling away and separating. · Sagging kitchen floor causing a slide to become non-operational (required emergency assistance from a mobile RV technician). · Missing rollers under the kitchen slide. · Screws consistently fall out throughout both front and rear basement compartments. Main doors and cargo doors opening during travel

Additional Notes:

Exsessive frame flex/failure, Structural and Mechanical Issues · Cracked and separating frame. · King pin alignment is visibly off when hitched, greatly reducing maneuverability. We can no longer safely jackknife the trailer. · Front cap is separating and leaking, allowing water intrusion into the RV – a serious concern for mold growth. · Closet wall separation. · Basement doors pulling away and separating. · Sagging kitchen floor causing a slide to become non-operational (required emergency assistance from a mobile RV technician). · Missing rollers under the kitchen slide. · Screws consistently fall out throughout both front and rear basement compartments. Main doors and cargo doors opening during travel

Manufacturer: GRAND DESIGN
Mfg Campaign: 11674127
Notice Date: Jul 16, 2025
Recall Date: Jul 16, 2025
Grand Design Rv, Llc
Campaign: 11669412 Other
Jun 26, 2025
Defect Description:

STRUCTURE:BODY

Potential Consequences:

Frame failure due to bad welds. Walls separating from frame so bad that you can see the ground outside, flooring sagging in living room, cargo compartments will not close properly. Two sets of springs busted, one replacement of axle.

Corrective Action:

Frame failure due to bad welds. Walls separating from frame so bad that you can see the ground outside, flooring sagging in living room, cargo compartments will not close properly. Two sets of springs busted, one replacement of axle.

Additional Notes:

Frame failure due to bad welds. Walls separating from frame so bad that you can see the ground outside, flooring sagging in living room, cargo compartments will not close properly. Two sets of springs busted, one replacement of axle.

Manufacturer: GRAND DESIGN
Mfg Campaign: 11669412
Notice Date: Jun 26, 2025
Recall Date: Jun 26, 2025
Grand Design Rv, Llc
Campaign: 11669412 Other
Jun 26, 2025
Defect Description:

SUSPENSION

Potential Consequences:

Frame failure due to bad welds. Walls separating from frame so bad that you can see the ground outside, flooring sagging in living room, cargo compartments will not close properly. Two sets of springs busted, one replacement of axle.

Corrective Action:

Frame failure due to bad welds. Walls separating from frame so bad that you can see the ground outside, flooring sagging in living room, cargo compartments will not close properly. Two sets of springs busted, one replacement of axle.

Additional Notes:

Frame failure due to bad welds. Walls separating from frame so bad that you can see the ground outside, flooring sagging in living room, cargo compartments will not close properly. Two sets of springs busted, one replacement of axle.

Manufacturer: GRAND DESIGN
Mfg Campaign: 11669412
Notice Date: Jun 26, 2025
Recall Date: Jun 26, 2025
Grand Design Rv, Llc
Campaign: 11664587 Other
Jun 3, 2025
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Our frame on our 2022 Grand Design Solitude S Class 3740BH has failed. While towing this RV 5th wheel trailer, we have observed signs of frame flex/failure and now it has been verified by RV tech Justin Douglas of TBD RV Repair out of Denver, IA 319-883-6030. Items to note: Our hitch inbox appears to rise and fall several inches during transport. The front cargo doors and side entrance door have opened during transport after being secured. Several pieces of moulding have “pulled” out from shifting along the front trim of the trailer. The afore mentioned left and right sidewalls appear to shift during transport resulting in pulled screws that support the bedroom floor connected to the sidewall. The roof membrane has separated at the front cap from shifting back and forth. We believe they’re maybe be structural damage to the roof and front chin cone as well under the membrane but we have yet to open the roof to protect the rest of the trailer from rain. Cabinetry in the front bedroom has shifted causing separation of the shelves. The thin staples keeping the particle board have fallen back into the front cone. We re-secured them so we could use the closet without items falling into unaccessible parts of the structure. The bedroom and master bath floor squeak and rise and fall (move) when walking on them The bedroom door has also gotten stuck closed after transport due to shifting. The right side leaf spring compensator (CRE device) was cracked from what was believed to be from lateral shifting and was replaced. No lamps or warning messages were applicable for this problem. The police have not been involved at this time nor any insurance as of yet. We feel that if these items are not immediately corrected by Grand Design, this may result in a safety risk on the road.

Corrective Action:

Our frame on our 2022 Grand Design Solitude S Class 3740BH has failed. While towing this RV 5th wheel trailer, we have observed signs of frame flex/failure and now it has been verified by RV tech Justin Douglas of TBD RV Repair out of Denver, IA 319-883-6030. Items to note: Our hitch inbox appears to rise and fall several inches during transport. The front cargo doors and side entrance door have opened during transport after being secured. Several pieces of moulding have “pulled” out from shifting along the front trim of the trailer. The afore mentioned left and right sidewalls appear to shift during transport resulting in pulled screws that support the bedroom floor connected to the sidewall. The roof membrane has separated at the front cap from shifting back and forth. We believe they’re maybe be structural damage to the roof and front chin cone as well under the membrane but we have yet to open the roof to protect the rest of the trailer from rain. Cabinetry in the front bedroom has shifted causing separation of the shelves. The thin staples keeping the particle board have fallen back into the front cone. We re-secured them so we could use the closet without items falling into unaccessible parts of the structure. The bedroom and master bath floor squeak and rise and fall (move) when walking on them The bedroom door has also gotten stuck closed after transport due to shifting. The right side leaf spring compensator (CRE device) was cracked from what was believed to be from lateral shifting and was replaced. No lamps or warning messages were applicable for this problem. The police have not been involved at this time nor any insurance as of yet. We feel that if these items are not immediately corrected by Grand Design, this may result in a safety risk on the road.

Additional Notes:

Our frame on our 2022 Grand Design Solitude S Class 3740BH has failed. While towing this RV 5th wheel trailer, we have observed signs of frame flex/failure and now it has been verified by RV tech Justin Douglas of TBD RV Repair out of Denver, IA 319-883-6030. Items to note: Our hitch inbox appears to rise and fall several inches during transport. The front cargo doors and side entrance door have opened during transport after being secured. Several pieces of moulding have “pulled” out from shifting along the front trim of the trailer. The afore mentioned left and right sidewalls appear to shift during transport resulting in pulled screws that support the bedroom floor connected to the sidewall. The roof membrane has separated at the front cap from shifting back and forth. We believe they’re maybe be structural damage to the roof and front chin cone as well under the membrane but we have yet to open the roof to protect the rest of the trailer from rain. Cabinetry in the front bedroom has shifted causing separation of the shelves. The thin staples keeping the particle board have fallen back into the front cone. We re-secured them so we could use the closet without items falling into unaccessible parts of the structure. The bedroom and master bath floor squeak and rise and fall (move) when walking on them The bedroom door has also gotten stuck closed after transport due to shifting. The right side leaf spring compensator (CRE device) was cracked from what was believed to be from lateral shifting and was replaced. No lamps or warning messages were applicable for this problem. The police have not been involved at this time nor any insurance as of yet. We feel that if these items are not immediately corrected by Grand Design, this may result in a safety risk on the road.

Manufacturer: GRAND DESIGN
Mfg Campaign: 11664587
Notice Date: Jun 3, 2025
Recall Date: Jun 3, 2025
Grand Design Rv, Llc
Campaign: 11664587 Other
Jun 3, 2025
Defect Description:

STRUCTURE:BODY

Potential Consequences:

Our frame on our 2022 Grand Design Solitude S Class 3740BH has failed. While towing this RV 5th wheel trailer, we have observed signs of frame flex/failure and now it has been verified by RV tech Justin Douglas of TBD RV Repair out of Denver, IA 319-883-6030. Items to note: Our hitch inbox appears to rise and fall several inches during transport. The front cargo doors and side entrance door have opened during transport after being secured. Several pieces of moulding have “pulled” out from shifting along the front trim of the trailer. The afore mentioned left and right sidewalls appear to shift during transport resulting in pulled screws that support the bedroom floor connected to the sidewall. The roof membrane has separated at the front cap from shifting back and forth. We believe they’re maybe be structural damage to the roof and front chin cone as well under the membrane but we have yet to open the roof to protect the rest of the trailer from rain. Cabinetry in the front bedroom has shifted causing separation of the shelves. The thin staples keeping the particle board have fallen back into the front cone. We re-secured them so we could use the closet without items falling into unaccessible parts of the structure. The bedroom and master bath floor squeak and rise and fall (move) when walking on them The bedroom door has also gotten stuck closed after transport due to shifting. The right side leaf spring compensator (CRE device) was cracked from what was believed to be from lateral shifting and was replaced. No lamps or warning messages were applicable for this problem. The police have not been involved at this time nor any insurance as of yet. We feel that if these items are not immediately corrected by Grand Design, this may result in a safety risk on the road.

Corrective Action:

Our frame on our 2022 Grand Design Solitude S Class 3740BH has failed. While towing this RV 5th wheel trailer, we have observed signs of frame flex/failure and now it has been verified by RV tech Justin Douglas of TBD RV Repair out of Denver, IA 319-883-6030. Items to note: Our hitch inbox appears to rise and fall several inches during transport. The front cargo doors and side entrance door have opened during transport after being secured. Several pieces of moulding have “pulled” out from shifting along the front trim of the trailer. The afore mentioned left and right sidewalls appear to shift during transport resulting in pulled screws that support the bedroom floor connected to the sidewall. The roof membrane has separated at the front cap from shifting back and forth. We believe they’re maybe be structural damage to the roof and front chin cone as well under the membrane but we have yet to open the roof to protect the rest of the trailer from rain. Cabinetry in the front bedroom has shifted causing separation of the shelves. The thin staples keeping the particle board have fallen back into the front cone. We re-secured them so we could use the closet without items falling into unaccessible parts of the structure. The bedroom and master bath floor squeak and rise and fall (move) when walking on them The bedroom door has also gotten stuck closed after transport due to shifting. The right side leaf spring compensator (CRE device) was cracked from what was believed to be from lateral shifting and was replaced. No lamps or warning messages were applicable for this problem. The police have not been involved at this time nor any insurance as of yet. We feel that if these items are not immediately corrected by Grand Design, this may result in a safety risk on the road.

Additional Notes:

Our frame on our 2022 Grand Design Solitude S Class 3740BH has failed. While towing this RV 5th wheel trailer, we have observed signs of frame flex/failure and now it has been verified by RV tech Justin Douglas of TBD RV Repair out of Denver, IA 319-883-6030. Items to note: Our hitch inbox appears to rise and fall several inches during transport. The front cargo doors and side entrance door have opened during transport after being secured. Several pieces of moulding have “pulled” out from shifting along the front trim of the trailer. The afore mentioned left and right sidewalls appear to shift during transport resulting in pulled screws that support the bedroom floor connected to the sidewall. The roof membrane has separated at the front cap from shifting back and forth. We believe they’re maybe be structural damage to the roof and front chin cone as well under the membrane but we have yet to open the roof to protect the rest of the trailer from rain. Cabinetry in the front bedroom has shifted causing separation of the shelves. The thin staples keeping the particle board have fallen back into the front cone. We re-secured them so we could use the closet without items falling into unaccessible parts of the structure. The bedroom and master bath floor squeak and rise and fall (move) when walking on them The bedroom door has also gotten stuck closed after transport due to shifting. The right side leaf spring compensator (CRE device) was cracked from what was believed to be from lateral shifting and was replaced. No lamps or warning messages were applicable for this problem. The police have not been involved at this time nor any insurance as of yet. We feel that if these items are not immediately corrected by Grand Design, this may result in a safety risk on the road.

Manufacturer: GRAND DESIGN
Mfg Campaign: 11664587
Notice Date: Jun 3, 2025
Recall Date: Jun 3, 2025
Grand Design Rv, Llc
Campaign: 11664587 Other
Jun 3, 2025
Defect Description:

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

Potential Consequences:

Our frame on our 2022 Grand Design Solitude S Class 3740BH has failed. While towing this RV 5th wheel trailer, we have observed signs of frame flex/failure and now it has been verified by RV tech Justin Douglas of TBD RV Repair out of Denver, IA 319-883-6030. Items to note: Our hitch inbox appears to rise and fall several inches during transport. The front cargo doors and side entrance door have opened during transport after being secured. Several pieces of moulding have “pulled” out from shifting along the front trim of the trailer. The afore mentioned left and right sidewalls appear to shift during transport resulting in pulled screws that support the bedroom floor connected to the sidewall. The roof membrane has separated at the front cap from shifting back and forth. We believe they’re maybe be structural damage to the roof and front chin cone as well under the membrane but we have yet to open the roof to protect the rest of the trailer from rain. Cabinetry in the front bedroom has shifted causing separation of the shelves. The thin staples keeping the particle board have fallen back into the front cone. We re-secured them so we could use the closet without items falling into unaccessible parts of the structure. The bedroom and master bath floor squeak and rise and fall (move) when walking on them The bedroom door has also gotten stuck closed after transport due to shifting. The right side leaf spring compensator (CRE device) was cracked from what was believed to be from lateral shifting and was replaced. No lamps or warning messages were applicable for this problem. The police have not been involved at this time nor any insurance as of yet. We feel that if these items are not immediately corrected by Grand Design, this may result in a safety risk on the road.

Corrective Action:

Our frame on our 2022 Grand Design Solitude S Class 3740BH has failed. While towing this RV 5th wheel trailer, we have observed signs of frame flex/failure and now it has been verified by RV tech Justin Douglas of TBD RV Repair out of Denver, IA 319-883-6030. Items to note: Our hitch inbox appears to rise and fall several inches during transport. The front cargo doors and side entrance door have opened during transport after being secured. Several pieces of moulding have “pulled” out from shifting along the front trim of the trailer. The afore mentioned left and right sidewalls appear to shift during transport resulting in pulled screws that support the bedroom floor connected to the sidewall. The roof membrane has separated at the front cap from shifting back and forth. We believe they’re maybe be structural damage to the roof and front chin cone as well under the membrane but we have yet to open the roof to protect the rest of the trailer from rain. Cabinetry in the front bedroom has shifted causing separation of the shelves. The thin staples keeping the particle board have fallen back into the front cone. We re-secured them so we could use the closet without items falling into unaccessible parts of the structure. The bedroom and master bath floor squeak and rise and fall (move) when walking on them The bedroom door has also gotten stuck closed after transport due to shifting. The right side leaf spring compensator (CRE device) was cracked from what was believed to be from lateral shifting and was replaced. No lamps or warning messages were applicable for this problem. The police have not been involved at this time nor any insurance as of yet. We feel that if these items are not immediately corrected by Grand Design, this may result in a safety risk on the road.

Additional Notes:

Our frame on our 2022 Grand Design Solitude S Class 3740BH has failed. While towing this RV 5th wheel trailer, we have observed signs of frame flex/failure and now it has been verified by RV tech Justin Douglas of TBD RV Repair out of Denver, IA 319-883-6030. Items to note: Our hitch inbox appears to rise and fall several inches during transport. The front cargo doors and side entrance door have opened during transport after being secured. Several pieces of moulding have “pulled” out from shifting along the front trim of the trailer. The afore mentioned left and right sidewalls appear to shift during transport resulting in pulled screws that support the bedroom floor connected to the sidewall. The roof membrane has separated at the front cap from shifting back and forth. We believe they’re maybe be structural damage to the roof and front chin cone as well under the membrane but we have yet to open the roof to protect the rest of the trailer from rain. Cabinetry in the front bedroom has shifted causing separation of the shelves. The thin staples keeping the particle board have fallen back into the front cone. We re-secured them so we could use the closet without items falling into unaccessible parts of the structure. The bedroom and master bath floor squeak and rise and fall (move) when walking on them The bedroom door has also gotten stuck closed after transport due to shifting. The right side leaf spring compensator (CRE device) was cracked from what was believed to be from lateral shifting and was replaced. No lamps or warning messages were applicable for this problem. The police have not been involved at this time nor any insurance as of yet. We feel that if these items are not immediately corrected by Grand Design, this may result in a safety risk on the road.

Manufacturer: GRAND DESIGN
Mfg Campaign: 11664587
Notice Date: Jun 3, 2025
Recall Date: Jun 3, 2025
Grand Design Rv, Llc
Campaign: 11662997 Other
May 25, 2025
Defect Description:

STRUCTURE:BODY

Potential Consequences:

Frame flex caused cracks in the frame and roof is warped.

Corrective Action:

Frame flex caused cracks in the frame and roof is warped.

Additional Notes:

Frame flex caused cracks in the frame and roof is warped.

Manufacturer: GRAND DESIGN
Mfg Campaign: 11662997
Notice Date: May 25, 2025
Recall Date: May 25, 2025
Grand Design Rv, Llc
Campaign: 11653698 Other
Apr 9, 2025
Defect Description:

STRUCTURE:BODY

Potential Consequences:

Slide out in kitchen creeps out during travel. Propane door opened during transit. Slide mechanism was replaced 14 months ago due to failure. Has now failed again. Frame had cracks repaired and additional supports added 5 months ago.

Corrective Action:

Slide out in kitchen creeps out during travel. Propane door opened during transit. Slide mechanism was replaced 14 months ago due to failure. Has now failed again. Frame had cracks repaired and additional supports added 5 months ago.

Additional Notes:

Slide out in kitchen creeps out during travel. Propane door opened during transit. Slide mechanism was replaced 14 months ago due to failure. Has now failed again. Frame had cracks repaired and additional supports added 5 months ago.

Manufacturer: GRAND DESIGN
Mfg Campaign: 11653698
Notice Date: Apr 9, 2025
Recall Date: Apr 9, 2025
Grand Design Rv, Llc
Campaign: 11645561 Other
Feb 28, 2025
Defect Description:

SUSPENSION

Potential Consequences:

My unit has had multiple frame failures. this is where the frame is literally breaking due to being under engineered by the manufacturer. There are many things that happen due to this. walls don't line up floors squeak, doors wont close. But the worst problem of all is the danger of towing. With a broken frame many things can happen including loss of life. This is what I fear the most. I have had this repaired once already by the factory and it is doing the same things again. I feel unsafe in and towing my unit.

Corrective Action:

My unit has had multiple frame failures. this is where the frame is literally breaking due to being under engineered by the manufacturer. There are many things that happen due to this. walls don't line up floors squeak, doors wont close. But the worst problem of all is the danger of towing. With a broken frame many things can happen including loss of life. This is what I fear the most. I have had this repaired once already by the factory and it is doing the same things again. I feel unsafe in and towing my unit.

Additional Notes:

My unit has had multiple frame failures. this is where the frame is literally breaking due to being under engineered by the manufacturer. There are many things that happen due to this. walls don't line up floors squeak, doors wont close. But the worst problem of all is the danger of towing. With a broken frame many things can happen including loss of life. This is what I fear the most. I have had this repaired once already by the factory and it is doing the same things again. I feel unsafe in and towing my unit.

Manufacturer: GRAND DESIGN
Mfg Campaign: 11645561
Notice Date: Feb 28, 2025
Recall Date: Feb 28, 2025
Grand Design Rv, Llc
Campaign: 11645561 Other
Feb 28, 2025
Defect Description:

STRUCTURE:BODY

Potential Consequences:

My unit has had multiple frame failures. this is where the frame is literally breaking due to being under engineered by the manufacturer. There are many things that happen due to this. walls don't line up floors squeak, doors wont close. But the worst problem of all is the danger of towing. With a broken frame many things can happen including loss of life. This is what I fear the most. I have had this repaired once already by the factory and it is doing the same things again. I feel unsafe in and towing my unit.

Corrective Action:

My unit has had multiple frame failures. this is where the frame is literally breaking due to being under engineered by the manufacturer. There are many things that happen due to this. walls don't line up floors squeak, doors wont close. But the worst problem of all is the danger of towing. With a broken frame many things can happen including loss of life. This is what I fear the most. I have had this repaired once already by the factory and it is doing the same things again. I feel unsafe in and towing my unit.

Additional Notes:

My unit has had multiple frame failures. this is where the frame is literally breaking due to being under engineered by the manufacturer. There are many things that happen due to this. walls don't line up floors squeak, doors wont close. But the worst problem of all is the danger of towing. With a broken frame many things can happen including loss of life. This is what I fear the most. I have had this repaired once already by the factory and it is doing the same things again. I feel unsafe in and towing my unit.

Manufacturer: GRAND DESIGN
Mfg Campaign: 11645561
Notice Date: Feb 28, 2025
Recall Date: Feb 28, 2025
Grand Design Rv, Llc
Campaign: 11645561 Other
Feb 28, 2025
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

My unit has had multiple frame failures. this is where the frame is literally breaking due to being under engineered by the manufacturer. There are many things that happen due to this. walls don't line up floors squeak, doors wont close. But the worst problem of all is the danger of towing. With a broken frame many things can happen including loss of life. This is what I fear the most. I have had this repaired once already by the factory and it is doing the same things again. I feel unsafe in and towing my unit.

Corrective Action:

My unit has had multiple frame failures. this is where the frame is literally breaking due to being under engineered by the manufacturer. There are many things that happen due to this. walls don't line up floors squeak, doors wont close. But the worst problem of all is the danger of towing. With a broken frame many things can happen including loss of life. This is what I fear the most. I have had this repaired once already by the factory and it is doing the same things again. I feel unsafe in and towing my unit.

Additional Notes:

My unit has had multiple frame failures. this is where the frame is literally breaking due to being under engineered by the manufacturer. There are many things that happen due to this. walls don't line up floors squeak, doors wont close. But the worst problem of all is the danger of towing. With a broken frame many things can happen including loss of life. This is what I fear the most. I have had this repaired once already by the factory and it is doing the same things again. I feel unsafe in and towing my unit.

Manufacturer: GRAND DESIGN
Mfg Campaign: 11645561
Notice Date: Feb 28, 2025
Recall Date: Feb 28, 2025
Grand Design Rv, Llc
Campaign: 11645415 Other
Feb 27, 2025
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

In 2024 Grand Design repaired cracked welds and separated wall structures related to frame flex. One year later, the unit is back in the shop at Grand Design for the same symptoms, they updated there is a crack near pinbox and separation at bulkheads.

Corrective Action:

In 2024 Grand Design repaired cracked welds and separated wall structures related to frame flex. One year later, the unit is back in the shop at Grand Design for the same symptoms, they updated there is a crack near pinbox and separation at bulkheads.

Additional Notes:

In 2024 Grand Design repaired cracked welds and separated wall structures related to frame flex. One year later, the unit is back in the shop at Grand Design for the same symptoms, they updated there is a crack near pinbox and separation at bulkheads.

Manufacturer: GRAND DESIGN
Mfg Campaign: 11645415
Notice Date: Feb 27, 2025
Recall Date: Feb 27, 2025
Grand Design Rv, Llc
Campaign: 11645415 Other
Feb 27, 2025
Defect Description:

STRUCTURE

Potential Consequences:

In 2024 Grand Design repaired cracked welds and separated wall structures related to frame flex. One year later, the unit is back in the shop at Grand Design for the same symptoms, they updated there is a crack near pinbox and separation at bulkheads.

Corrective Action:

In 2024 Grand Design repaired cracked welds and separated wall structures related to frame flex. One year later, the unit is back in the shop at Grand Design for the same symptoms, they updated there is a crack near pinbox and separation at bulkheads.

Additional Notes:

In 2024 Grand Design repaired cracked welds and separated wall structures related to frame flex. One year later, the unit is back in the shop at Grand Design for the same symptoms, they updated there is a crack near pinbox and separation at bulkheads.

Manufacturer: GRAND DESIGN
Mfg Campaign: 11645415
Notice Date: Feb 27, 2025
Recall Date: Feb 27, 2025
Grand Design Rv, Llc
Campaign: 11631254 Other
Dec 17, 2024
Defect Description:

STRUCTURE:BODY

Potential Consequences:

While trailering our 42 foot 5th wheel down [XXX] in Florida I looked out my sideview mirrors and found the forward aspect of our passenger side opening into traffic during travel. I have also had to add external straps to bay doors as they have opened up during travel. All of these items are available for inspection. I am trying to get the slide fixed today as it is an integral part of our living space, and we cannot travel with the slide inoperative. By having these items open up during travel there is danger to passing by vehicles, as well as those behind us during travel, as items or slide parts could fall out onto the road. As occupants, we are in danger due to forward focus on travel being interrupted and in the case of a slide moving out, there is a weight distribution change. There are components of the slides that have broken over past few months for reasons unknown. They have always functioned for us until this last road trip when we were caught off guard by the slide opening on its own accord during travel on freeway. The RV was inspected in March 2024 by an authorized dealer for other warranty repairs. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Corrective Action:

While trailering our 42 foot 5th wheel down [XXX] in Florida I looked out my sideview mirrors and found the forward aspect of our passenger side opening into traffic during travel. I have also had to add external straps to bay doors as they have opened up during travel. All of these items are available for inspection. I am trying to get the slide fixed today as it is an integral part of our living space, and we cannot travel with the slide inoperative. By having these items open up during travel there is danger to passing by vehicles, as well as those behind us during travel, as items or slide parts could fall out onto the road. As occupants, we are in danger due to forward focus on travel being interrupted and in the case of a slide moving out, there is a weight distribution change. There are components of the slides that have broken over past few months for reasons unknown. They have always functioned for us until this last road trip when we were caught off guard by the slide opening on its own accord during travel on freeway. The RV was inspected in March 2024 by an authorized dealer for other warranty repairs. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Additional Notes:

While trailering our 42 foot 5th wheel down [XXX] in Florida I looked out my sideview mirrors and found the forward aspect of our passenger side opening into traffic during travel. I have also had to add external straps to bay doors as they have opened up during travel. All of these items are available for inspection. I am trying to get the slide fixed today as it is an integral part of our living space, and we cannot travel with the slide inoperative. By having these items open up during travel there is danger to passing by vehicles, as well as those behind us during travel, as items or slide parts could fall out onto the road. As occupants, we are in danger due to forward focus on travel being interrupted and in the case of a slide moving out, there is a weight distribution change. There are components of the slides that have broken over past few months for reasons unknown. They have always functioned for us until this last road trip when we were caught off guard by the slide opening on its own accord during travel on freeway. The RV was inspected in March 2024 by an authorized dealer for other warranty repairs. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Manufacturer: GRAND DESIGN
Mfg Campaign: 11631254
Notice Date: Dec 17, 2024
Recall Date: Dec 17, 2024
Grand Design Rv, Llc
Campaign: 11631254 Other
Dec 17, 2024
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

While trailering our 42 foot 5th wheel down [XXX] in Florida I looked out my sideview mirrors and found the forward aspect of our passenger side opening into traffic during travel. I have also had to add external straps to bay doors as they have opened up during travel. All of these items are available for inspection. I am trying to get the slide fixed today as it is an integral part of our living space, and we cannot travel with the slide inoperative. By having these items open up during travel there is danger to passing by vehicles, as well as those behind us during travel, as items or slide parts could fall out onto the road. As occupants, we are in danger due to forward focus on travel being interrupted and in the case of a slide moving out, there is a weight distribution change. There are components of the slides that have broken over past few months for reasons unknown. They have always functioned for us until this last road trip when we were caught off guard by the slide opening on its own accord during travel on freeway. The RV was inspected in March 2024 by an authorized dealer for other warranty repairs. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Corrective Action:

While trailering our 42 foot 5th wheel down [XXX] in Florida I looked out my sideview mirrors and found the forward aspect of our passenger side opening into traffic during travel. I have also had to add external straps to bay doors as they have opened up during travel. All of these items are available for inspection. I am trying to get the slide fixed today as it is an integral part of our living space, and we cannot travel with the slide inoperative. By having these items open up during travel there is danger to passing by vehicles, as well as those behind us during travel, as items or slide parts could fall out onto the road. As occupants, we are in danger due to forward focus on travel being interrupted and in the case of a slide moving out, there is a weight distribution change. There are components of the slides that have broken over past few months for reasons unknown. They have always functioned for us until this last road trip when we were caught off guard by the slide opening on its own accord during travel on freeway. The RV was inspected in March 2024 by an authorized dealer for other warranty repairs. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Additional Notes:

While trailering our 42 foot 5th wheel down [XXX] in Florida I looked out my sideview mirrors and found the forward aspect of our passenger side opening into traffic during travel. I have also had to add external straps to bay doors as they have opened up during travel. All of these items are available for inspection. I am trying to get the slide fixed today as it is an integral part of our living space, and we cannot travel with the slide inoperative. By having these items open up during travel there is danger to passing by vehicles, as well as those behind us during travel, as items or slide parts could fall out onto the road. As occupants, we are in danger due to forward focus on travel being interrupted and in the case of a slide moving out, there is a weight distribution change. There are components of the slides that have broken over past few months for reasons unknown. They have always functioned for us until this last road trip when we were caught off guard by the slide opening on its own accord during travel on freeway. The RV was inspected in March 2024 by an authorized dealer for other warranty repairs. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Manufacturer: GRAND DESIGN
Mfg Campaign: 11631254
Notice Date: Dec 17, 2024
Recall Date: Dec 17, 2024
Grand Design Rv, Llc
Campaign: 11631254 Other
Dec 17, 2024
Defect Description:

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

Potential Consequences:

While trailering our 42 foot 5th wheel down [XXX] in Florida I looked out my sideview mirrors and found the forward aspect of our passenger side opening into traffic during travel. I have also had to add external straps to bay doors as they have opened up during travel. All of these items are available for inspection. I am trying to get the slide fixed today as it is an integral part of our living space, and we cannot travel with the slide inoperative. By having these items open up during travel there is danger to passing by vehicles, as well as those behind us during travel, as items or slide parts could fall out onto the road. As occupants, we are in danger due to forward focus on travel being interrupted and in the case of a slide moving out, there is a weight distribution change. There are components of the slides that have broken over past few months for reasons unknown. They have always functioned for us until this last road trip when we were caught off guard by the slide opening on its own accord during travel on freeway. The RV was inspected in March 2024 by an authorized dealer for other warranty repairs. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Corrective Action:

While trailering our 42 foot 5th wheel down [XXX] in Florida I looked out my sideview mirrors and found the forward aspect of our passenger side opening into traffic during travel. I have also had to add external straps to bay doors as they have opened up during travel. All of these items are available for inspection. I am trying to get the slide fixed today as it is an integral part of our living space, and we cannot travel with the slide inoperative. By having these items open up during travel there is danger to passing by vehicles, as well as those behind us during travel, as items or slide parts could fall out onto the road. As occupants, we are in danger due to forward focus on travel being interrupted and in the case of a slide moving out, there is a weight distribution change. There are components of the slides that have broken over past few months for reasons unknown. They have always functioned for us until this last road trip when we were caught off guard by the slide opening on its own accord during travel on freeway. The RV was inspected in March 2024 by an authorized dealer for other warranty repairs. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Additional Notes:

While trailering our 42 foot 5th wheel down [XXX] in Florida I looked out my sideview mirrors and found the forward aspect of our passenger side opening into traffic during travel. I have also had to add external straps to bay doors as they have opened up during travel. All of these items are available for inspection. I am trying to get the slide fixed today as it is an integral part of our living space, and we cannot travel with the slide inoperative. By having these items open up during travel there is danger to passing by vehicles, as well as those behind us during travel, as items or slide parts could fall out onto the road. As occupants, we are in danger due to forward focus on travel being interrupted and in the case of a slide moving out, there is a weight distribution change. There are components of the slides that have broken over past few months for reasons unknown. They have always functioned for us until this last road trip when we were caught off guard by the slide opening on its own accord during travel on freeway. The RV was inspected in March 2024 by an authorized dealer for other warranty repairs. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Manufacturer: GRAND DESIGN
Mfg Campaign: 11631254
Notice Date: Dec 17, 2024
Recall Date: Dec 17, 2024
Grand Design Rv, Llc
Campaign: 11630369 Other
Dec 12, 2024
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

The frame of our Grand Design Solitude has failed. As a result the front bedroom slide has begin to move out while towing and in turn destroyed the main bed and closet in the RV. This problem was noticed and reported to Grand Design in March of 2024. We were assured then that it was still safe to tow and to bring it to a dealership when we were able to. Because we are full time RVers, our first availability to bring the RV for service was June 7, 2024. We dropped the RV off at Blue Compass RV in Concord, NC where it was subsequently inspected and the referred to another Blue Compass dealership, in NC, because the repairs needed were more than the first dealership could handle. Once it was transported to the next Blue Compass dealership it was again taken apart and inspected and we were told it still could not be repaired at their facility because of the amount of damage. During this whole process, I as the owner was never given a report or work order about what was wrong with our RV or what steps may be necessary to repair it. From the second dealership it was referred back to Grand Design in Indiana. Once it reached their shop they were able to disassemble, inspect and make the 'repairs' in just 4 business days. This timeframe is very suspect given they told me they did not have access to their dealer systems - so they do not know what was wrong with it when they received it?! We are now being told that the repairs are complete, but still I do not know what ever happened to my RV. "Frame failure" is all that I know. I do not have any photos because O was never sent any of the dealer inspections where the frame broke. This process has dragged out now for more than 6 months! We are being kept in the dark and I have no confidence that Grand Design has made appropriate repairs to our RV. I know this is a major issue for their company right now and it feels as the consumer I am just being pushed through their process.

Corrective Action:

The frame of our Grand Design Solitude has failed. As a result the front bedroom slide has begin to move out while towing and in turn destroyed the main bed and closet in the RV. This problem was noticed and reported to Grand Design in March of 2024. We were assured then that it was still safe to tow and to bring it to a dealership when we were able to. Because we are full time RVers, our first availability to bring the RV for service was June 7, 2024. We dropped the RV off at Blue Compass RV in Concord, NC where it was subsequently inspected and the referred to another Blue Compass dealership, in NC, because the repairs needed were more than the first dealership could handle. Once it was transported to the next Blue Compass dealership it was again taken apart and inspected and we were told it still could not be repaired at their facility because of the amount of damage. During this whole process, I as the owner was never given a report or work order about what was wrong with our RV or what steps may be necessary to repair it. From the second dealership it was referred back to Grand Design in Indiana. Once it reached their shop they were able to disassemble, inspect and make the 'repairs' in just 4 business days. This timeframe is very suspect given they told me they did not have access to their dealer systems - so they do not know what was wrong with it when they received it?! We are now being told that the repairs are complete, but still I do not know what ever happened to my RV. "Frame failure" is all that I know. I do not have any photos because O was never sent any of the dealer inspections where the frame broke. This process has dragged out now for more than 6 months! We are being kept in the dark and I have no confidence that Grand Design has made appropriate repairs to our RV. I know this is a major issue for their company right now and it feels as the consumer I am just being pushed through their process.

Additional Notes:

The frame of our Grand Design Solitude has failed. As a result the front bedroom slide has begin to move out while towing and in turn destroyed the main bed and closet in the RV. This problem was noticed and reported to Grand Design in March of 2024. We were assured then that it was still safe to tow and to bring it to a dealership when we were able to. Because we are full time RVers, our first availability to bring the RV for service was June 7, 2024. We dropped the RV off at Blue Compass RV in Concord, NC where it was subsequently inspected and the referred to another Blue Compass dealership, in NC, because the repairs needed were more than the first dealership could handle. Once it was transported to the next Blue Compass dealership it was again taken apart and inspected and we were told it still could not be repaired at their facility because of the amount of damage. During this whole process, I as the owner was never given a report or work order about what was wrong with our RV or what steps may be necessary to repair it. From the second dealership it was referred back to Grand Design in Indiana. Once it reached their shop they were able to disassemble, inspect and make the 'repairs' in just 4 business days. This timeframe is very suspect given they told me they did not have access to their dealer systems - so they do not know what was wrong with it when they received it?! We are now being told that the repairs are complete, but still I do not know what ever happened to my RV. "Frame failure" is all that I know. I do not have any photos because O was never sent any of the dealer inspections where the frame broke. This process has dragged out now for more than 6 months! We are being kept in the dark and I have no confidence that Grand Design has made appropriate repairs to our RV. I know this is a major issue for their company right now and it feels as the consumer I am just being pushed through their process.

Manufacturer: GRAND DESIGN
Mfg Campaign: 11630369
Notice Date: Dec 12, 2024
Recall Date: Dec 12, 2024

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