Complaints & Recalls
Official Safety Recalls - Important!
52 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Grand Design Rv, Llc
Safety Issue:
Grand Design RV, LLC (Grand Design) is recalling certain 2019-2024 Grand Design Solitude fifth wheel trailers. The step tread joints may be unsupported, causing the tread to break.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 910048
Recall Date: Feb 6, 2025
Grand Design Rv, Llc
Safety Issue:
Grand Design RV, LLC. (Grand Design) is recalling certain 2021-2024 Momentum and Solitude fifth wheels, equipped with certain CURT 7000 and 8000 lb axles. The U-bolts may have been improperly tightened, which can cause the axle to move out of position.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 910039
Recall Date: Jul 17, 2023
Grand Design Rv, Llc
Safety Issue:
Grand Design RV, LLC (Grand Design) is recalling certain 2013-2021 Momentum, Solitude, and Reflection recreational vehicles. A 110-volt wire in the refrigerator cabinet may be improperly secured, which could result in the wire contacting the refrigerator cooling unit, causing an electrical arc.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 910026
Recall Date: Jan 28, 2022
Grand Design Rv, Llc
Safety Issue:
Grand Design RV, LLC (Grand Design) is recalling certain 2017-2021 Solitude recreational trailers. The liquid propane (LP) supply line that runs through the exterior lower refrigerator compartment may contact the burner tube of the refrigerator, possibly damaging the line and causing an LP gas leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 910021
Recall Date: Aug 28, 2020
Consumer Complaints
41 ComplaintsGrand Design Rv, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
We are having issues with the frame flex failing, screws popping out from around the slides and also around the wheel wells. Seams on the exterior are pulling apart, roof is pulling away in several spots. The slides are pulling in crooked, external compartment doors open while traveling down the highway. Sawdust is noted in multiple spots in the interior of camper. We had the springs fall apart ( they literally fell off onto the highway!) and caused the axle to shift forward while driving down the interstate. Our camper was going sideways down the highway and caused a flat tire and left us stranded on the side of the highway. Thankfully we didn’t not hit any other vehicles. There is also a burning smell in the camper, the generator turns on and off randomly by itself.
Corrective Action:
We are having issues with the frame flex failing, screws popping out from around the slides and also around the wheel wells. Seams on the exterior are pulling apart, roof is pulling away in several spots. The slides are pulling in crooked, external compartment doors open while traveling down the highway. Sawdust is noted in multiple spots in the interior of camper. We had the springs fall apart ( they literally fell off onto the highway!) and caused the axle to shift forward while driving down the interstate. Our camper was going sideways down the highway and caused a flat tire and left us stranded on the side of the highway. Thankfully we didn’t not hit any other vehicles. There is also a burning smell in the camper, the generator turns on and off randomly by itself.
Additional Notes:
We are having issues with the frame flex failing, screws popping out from around the slides and also around the wheel wells. Seams on the exterior are pulling apart, roof is pulling away in several spots. The slides are pulling in crooked, external compartment doors open while traveling down the highway. Sawdust is noted in multiple spots in the interior of camper. We had the springs fall apart ( they literally fell off onto the highway!) and caused the axle to shift forward while driving down the interstate. Our camper was going sideways down the highway and caused a flat tire and left us stranded on the side of the highway. Thankfully we didn’t not hit any other vehicles. There is also a burning smell in the camper, the generator turns on and off randomly by itself.
Mfg Campaign: 11632198
Recall Date: Dec 23, 2024
Grand Design Rv, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
We are having issues with the frame flex failing, screws popping out from around the slides and also around the wheel wells. Seams on the exterior are pulling apart, roof is pulling away in several spots. The slides are pulling in crooked, external compartment doors open while traveling down the highway. Sawdust is noted in multiple spots in the interior of camper. We had the springs fall apart ( they literally fell off onto the highway!) and caused the axle to shift forward while driving down the interstate. Our camper was going sideways down the highway and caused a flat tire and left us stranded on the side of the highway. Thankfully we didn’t not hit any other vehicles. There is also a burning smell in the camper, the generator turns on and off randomly by itself.
Corrective Action:
We are having issues with the frame flex failing, screws popping out from around the slides and also around the wheel wells. Seams on the exterior are pulling apart, roof is pulling away in several spots. The slides are pulling in crooked, external compartment doors open while traveling down the highway. Sawdust is noted in multiple spots in the interior of camper. We had the springs fall apart ( they literally fell off onto the highway!) and caused the axle to shift forward while driving down the interstate. Our camper was going sideways down the highway and caused a flat tire and left us stranded on the side of the highway. Thankfully we didn’t not hit any other vehicles. There is also a burning smell in the camper, the generator turns on and off randomly by itself.
Additional Notes:
We are having issues with the frame flex failing, screws popping out from around the slides and also around the wheel wells. Seams on the exterior are pulling apart, roof is pulling away in several spots. The slides are pulling in crooked, external compartment doors open while traveling down the highway. Sawdust is noted in multiple spots in the interior of camper. We had the springs fall apart ( they literally fell off onto the highway!) and caused the axle to shift forward while driving down the interstate. Our camper was going sideways down the highway and caused a flat tire and left us stranded on the side of the highway. Thankfully we didn’t not hit any other vehicles. There is also a burning smell in the camper, the generator turns on and off randomly by itself.
Mfg Campaign: 11632198
Recall Date: Dec 23, 2024
Grand Design Rv, Llc
Defect Description:
SUSPENSION
Potential Consequences:
We are having issues with the frame flex failing, screws popping out from around the slides and also around the wheel wells. Seams on the exterior are pulling apart, roof is pulling away in several spots. The slides are pulling in crooked, external compartment doors open while traveling down the highway. Sawdust is noted in multiple spots in the interior of camper. We had the springs fall apart ( they literally fell off onto the highway!) and caused the axle to shift forward while driving down the interstate. Our camper was going sideways down the highway and caused a flat tire and left us stranded on the side of the highway. Thankfully we didn’t not hit any other vehicles. There is also a burning smell in the camper, the generator turns on and off randomly by itself.
Corrective Action:
We are having issues with the frame flex failing, screws popping out from around the slides and also around the wheel wells. Seams on the exterior are pulling apart, roof is pulling away in several spots. The slides are pulling in crooked, external compartment doors open while traveling down the highway. Sawdust is noted in multiple spots in the interior of camper. We had the springs fall apart ( they literally fell off onto the highway!) and caused the axle to shift forward while driving down the interstate. Our camper was going sideways down the highway and caused a flat tire and left us stranded on the side of the highway. Thankfully we didn’t not hit any other vehicles. There is also a burning smell in the camper, the generator turns on and off randomly by itself.
Additional Notes:
We are having issues with the frame flex failing, screws popping out from around the slides and also around the wheel wells. Seams on the exterior are pulling apart, roof is pulling away in several spots. The slides are pulling in crooked, external compartment doors open while traveling down the highway. Sawdust is noted in multiple spots in the interior of camper. We had the springs fall apart ( they literally fell off onto the highway!) and caused the axle to shift forward while driving down the interstate. Our camper was going sideways down the highway and caused a flat tire and left us stranded on the side of the highway. Thankfully we didn’t not hit any other vehicles. There is also a burning smell in the camper, the generator turns on and off randomly by itself.
Mfg Campaign: 11632198
Recall Date: Dec 23, 2024
Grand Design Rv, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Frame Failure. When hitching to the RV, the 5th wheel hitch sinks into the bottom of the RV, placing the entire hitch head on an upwards facing angle.
Corrective Action:
Frame Failure. When hitching to the RV, the 5th wheel hitch sinks into the bottom of the RV, placing the entire hitch head on an upwards facing angle.
Additional Notes:
Frame Failure. When hitching to the RV, the 5th wheel hitch sinks into the bottom of the RV, placing the entire hitch head on an upwards facing angle.
Mfg Campaign: 11630781
Recall Date: Dec 15, 2024
Grand Design Rv, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Visible signs of cracks that are now getting rust in them on side of frame in the back. Major popping and cracking noises coming from the front of the frame while loading the weight of the RV on and off the truck. Side cabinet doors opening random times during transport. Now getting major creaking noises in the bedroom area in the front of the RV on the floor.
Corrective Action:
Visible signs of cracks that are now getting rust in them on side of frame in the back. Major popping and cracking noises coming from the front of the frame while loading the weight of the RV on and off the truck. Side cabinet doors opening random times during transport. Now getting major creaking noises in the bedroom area in the front of the RV on the floor.
Additional Notes:
Visible signs of cracks that are now getting rust in them on side of frame in the back. Major popping and cracking noises coming from the front of the frame while loading the weight of the RV on and off the truck. Side cabinet doors opening random times during transport. Now getting major creaking noises in the bedroom area in the front of the RV on the floor.
Mfg Campaign: 11630471
Recall Date: Dec 12, 2024
Grand Design Rv, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
I noticed wall movement against installed cabinets in the front of the RV. Movement was indicated by the shaving of the wall material leaving "sawdust" all over the front RV bedroom area. Upon inspection half of the required lag bolts were installed and those installed were too small for the pre-drill holes. Frame inspection by a dealer indentified split side wall support rails on both sides of the RV. My inspection also found bent outriggers which has allowed both side of the RV floor to sag down on the outside of the camper.
Corrective Action:
I noticed wall movement against installed cabinets in the front of the RV. Movement was indicated by the shaving of the wall material leaving "sawdust" all over the front RV bedroom area. Upon inspection half of the required lag bolts were installed and those installed were too small for the pre-drill holes. Frame inspection by a dealer indentified split side wall support rails on both sides of the RV. My inspection also found bent outriggers which has allowed both side of the RV floor to sag down on the outside of the camper.
Additional Notes:
I noticed wall movement against installed cabinets in the front of the RV. Movement was indicated by the shaving of the wall material leaving "sawdust" all over the front RV bedroom area. Upon inspection half of the required lag bolts were installed and those installed were too small for the pre-drill holes. Frame inspection by a dealer indentified split side wall support rails on both sides of the RV. My inspection also found bent outriggers which has allowed both side of the RV floor to sag down on the outside of the camper.
Mfg Campaign: 11626184
Recall Date: Nov 19, 2024
Grand Design Rv, Llc
Defect Description:
SUSPENSION
Potential Consequences:
I noticed wall movement against installed cabinets in the front of the RV. Movement was indicated by the shaving of the wall material leaving "sawdust" all over the front RV bedroom area. Upon inspection half of the required lag bolts were installed and those installed were too small for the pre-drill holes. Frame inspection by a dealer indentified split side wall support rails on both sides of the RV. My inspection also found bent outriggers which has allowed both side of the RV floor to sag down on the outside of the camper.
Corrective Action:
I noticed wall movement against installed cabinets in the front of the RV. Movement was indicated by the shaving of the wall material leaving "sawdust" all over the front RV bedroom area. Upon inspection half of the required lag bolts were installed and those installed were too small for the pre-drill holes. Frame inspection by a dealer indentified split side wall support rails on both sides of the RV. My inspection also found bent outriggers which has allowed both side of the RV floor to sag down on the outside of the camper.
Additional Notes:
I noticed wall movement against installed cabinets in the front of the RV. Movement was indicated by the shaving of the wall material leaving "sawdust" all over the front RV bedroom area. Upon inspection half of the required lag bolts were installed and those installed were too small for the pre-drill holes. Frame inspection by a dealer indentified split side wall support rails on both sides of the RV. My inspection also found bent outriggers which has allowed both side of the RV floor to sag down on the outside of the camper.
Mfg Campaign: 11626184
Recall Date: Nov 19, 2024
Grand Design Rv, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Frame failure on the front of my 5th wheel. It was “fixed” once at Grand Design but now it’s back after less than 500 miles.
Corrective Action:
Frame failure on the front of my 5th wheel. It was “fixed” once at Grand Design but now it’s back after less than 500 miles.
Additional Notes:
Frame failure on the front of my 5th wheel. It was “fixed” once at Grand Design but now it’s back after less than 500 miles.
Mfg Campaign: 11625756
Recall Date: Nov 17, 2024
Grand Design Rv, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
On multiple occasions during travel, We have had cargo doors and the main entry door open when going down the road. We have been fortunate that we have noticed the door flying open, to where we can quickly stop before losing any cargo. Because these are cargo doors, we carry cargo in these compartments. When the door flies open, there is a huge risk of cargo flying out of the vehicle and creating a hazard for oncoming motorists (flying through the air or upon the roadway). We have adjusted the latches on these doors to no avail. we get them to where they work and hold fine, then will start coming open again. We believe based on other evidence (missing sidewall lag bolts, loose sidewall lag bolts, bent sidewall lag bolts, popping sounds when raising or lowering unit, broken slide mechanisms, excessive sawdust on the inside of the vehicle, doors on internal cabinets unable to be opened due to interference, millwork trim falling off) that there is a frame failure or suspension issue with this vehicle causing excessive flex. These issues pose a life safety risk to any person traveling on a roadway.
Corrective Action:
On multiple occasions during travel, We have had cargo doors and the main entry door open when going down the road. We have been fortunate that we have noticed the door flying open, to where we can quickly stop before losing any cargo. Because these are cargo doors, we carry cargo in these compartments. When the door flies open, there is a huge risk of cargo flying out of the vehicle and creating a hazard for oncoming motorists (flying through the air or upon the roadway). We have adjusted the latches on these doors to no avail. we get them to where they work and hold fine, then will start coming open again. We believe based on other evidence (missing sidewall lag bolts, loose sidewall lag bolts, bent sidewall lag bolts, popping sounds when raising or lowering unit, broken slide mechanisms, excessive sawdust on the inside of the vehicle, doors on internal cabinets unable to be opened due to interference, millwork trim falling off) that there is a frame failure or suspension issue with this vehicle causing excessive flex. These issues pose a life safety risk to any person traveling on a roadway.
Additional Notes:
On multiple occasions during travel, We have had cargo doors and the main entry door open when going down the road. We have been fortunate that we have noticed the door flying open, to where we can quickly stop before losing any cargo. Because these are cargo doors, we carry cargo in these compartments. When the door flies open, there is a huge risk of cargo flying out of the vehicle and creating a hazard for oncoming motorists (flying through the air or upon the roadway). We have adjusted the latches on these doors to no avail. we get them to where they work and hold fine, then will start coming open again. We believe based on other evidence (missing sidewall lag bolts, loose sidewall lag bolts, bent sidewall lag bolts, popping sounds when raising or lowering unit, broken slide mechanisms, excessive sawdust on the inside of the vehicle, doors on internal cabinets unable to be opened due to interference, millwork trim falling off) that there is a frame failure or suspension issue with this vehicle causing excessive flex. These issues pose a life safety risk to any person traveling on a roadway.
Mfg Campaign: 11612329
Recall Date: Sep 3, 2024
Grand Design Rv, Llc
Defect Description:
SUSPENSION
Potential Consequences:
On multiple occasions during travel, We have had cargo doors and the main entry door open when going down the road. We have been fortunate that we have noticed the door flying open, to where we can quickly stop before losing any cargo. Because these are cargo doors, we carry cargo in these compartments. When the door flies open, there is a huge risk of cargo flying out of the vehicle and creating a hazard for oncoming motorists (flying through the air or upon the roadway). We have adjusted the latches on these doors to no avail. we get them to where they work and hold fine, then will start coming open again. We believe based on other evidence (missing sidewall lag bolts, loose sidewall lag bolts, bent sidewall lag bolts, popping sounds when raising or lowering unit, broken slide mechanisms, excessive sawdust on the inside of the vehicle, doors on internal cabinets unable to be opened due to interference, millwork trim falling off) that there is a frame failure or suspension issue with this vehicle causing excessive flex. These issues pose a life safety risk to any person traveling on a roadway.
Corrective Action:
On multiple occasions during travel, We have had cargo doors and the main entry door open when going down the road. We have been fortunate that we have noticed the door flying open, to where we can quickly stop before losing any cargo. Because these are cargo doors, we carry cargo in these compartments. When the door flies open, there is a huge risk of cargo flying out of the vehicle and creating a hazard for oncoming motorists (flying through the air or upon the roadway). We have adjusted the latches on these doors to no avail. we get them to where they work and hold fine, then will start coming open again. We believe based on other evidence (missing sidewall lag bolts, loose sidewall lag bolts, bent sidewall lag bolts, popping sounds when raising or lowering unit, broken slide mechanisms, excessive sawdust on the inside of the vehicle, doors on internal cabinets unable to be opened due to interference, millwork trim falling off) that there is a frame failure or suspension issue with this vehicle causing excessive flex. These issues pose a life safety risk to any person traveling on a roadway.
Additional Notes:
On multiple occasions during travel, We have had cargo doors and the main entry door open when going down the road. We have been fortunate that we have noticed the door flying open, to where we can quickly stop before losing any cargo. Because these are cargo doors, we carry cargo in these compartments. When the door flies open, there is a huge risk of cargo flying out of the vehicle and creating a hazard for oncoming motorists (flying through the air or upon the roadway). We have adjusted the latches on these doors to no avail. we get them to where they work and hold fine, then will start coming open again. We believe based on other evidence (missing sidewall lag bolts, loose sidewall lag bolts, bent sidewall lag bolts, popping sounds when raising or lowering unit, broken slide mechanisms, excessive sawdust on the inside of the vehicle, doors on internal cabinets unable to be opened due to interference, millwork trim falling off) that there is a frame failure or suspension issue with this vehicle causing excessive flex. These issues pose a life safety risk to any person traveling on a roadway.
Mfg Campaign: 11612329
Recall Date: Sep 3, 2024
Grand Design Rv, Llc
Defect Description:
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Potential Consequences:
On multiple occasions during travel, We have had cargo doors and the main entry door open when going down the road. We have been fortunate that we have noticed the door flying open, to where we can quickly stop before losing any cargo. Because these are cargo doors, we carry cargo in these compartments. When the door flies open, there is a huge risk of cargo flying out of the vehicle and creating a hazard for oncoming motorists (flying through the air or upon the roadway). We have adjusted the latches on these doors to no avail. we get them to where they work and hold fine, then will start coming open again. We believe based on other evidence (missing sidewall lag bolts, loose sidewall lag bolts, bent sidewall lag bolts, popping sounds when raising or lowering unit, broken slide mechanisms, excessive sawdust on the inside of the vehicle, doors on internal cabinets unable to be opened due to interference, millwork trim falling off) that there is a frame failure or suspension issue with this vehicle causing excessive flex. These issues pose a life safety risk to any person traveling on a roadway.
Corrective Action:
On multiple occasions during travel, We have had cargo doors and the main entry door open when going down the road. We have been fortunate that we have noticed the door flying open, to where we can quickly stop before losing any cargo. Because these are cargo doors, we carry cargo in these compartments. When the door flies open, there is a huge risk of cargo flying out of the vehicle and creating a hazard for oncoming motorists (flying through the air or upon the roadway). We have adjusted the latches on these doors to no avail. we get them to where they work and hold fine, then will start coming open again. We believe based on other evidence (missing sidewall lag bolts, loose sidewall lag bolts, bent sidewall lag bolts, popping sounds when raising or lowering unit, broken slide mechanisms, excessive sawdust on the inside of the vehicle, doors on internal cabinets unable to be opened due to interference, millwork trim falling off) that there is a frame failure or suspension issue with this vehicle causing excessive flex. These issues pose a life safety risk to any person traveling on a roadway.
Additional Notes:
On multiple occasions during travel, We have had cargo doors and the main entry door open when going down the road. We have been fortunate that we have noticed the door flying open, to where we can quickly stop before losing any cargo. Because these are cargo doors, we carry cargo in these compartments. When the door flies open, there is a huge risk of cargo flying out of the vehicle and creating a hazard for oncoming motorists (flying through the air or upon the roadway). We have adjusted the latches on these doors to no avail. we get them to where they work and hold fine, then will start coming open again. We believe based on other evidence (missing sidewall lag bolts, loose sidewall lag bolts, bent sidewall lag bolts, popping sounds when raising or lowering unit, broken slide mechanisms, excessive sawdust on the inside of the vehicle, doors on internal cabinets unable to be opened due to interference, millwork trim falling off) that there is a frame failure or suspension issue with this vehicle causing excessive flex. These issues pose a life safety risk to any person traveling on a roadway.
Mfg Campaign: 11612329
Recall Date: Sep 3, 2024
Grand Design Rv, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Frame failure causing significant issues across entire RV. I first started noticing issues around July of 2022
Corrective Action:
Frame failure causing significant issues across entire RV. I first started noticing issues around July of 2022
Additional Notes:
Frame failure causing significant issues across entire RV. I first started noticing issues around July of 2022
Mfg Campaign: 11600928
Recall Date: Jul 10, 2024
Grand Design Rv, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Frame failure causing significant issues across entire RV. I first started noticing issues around July of 2022
Corrective Action:
Frame failure causing significant issues across entire RV. I first started noticing issues around July of 2022
Additional Notes:
Frame failure causing significant issues across entire RV. I first started noticing issues around July of 2022
Mfg Campaign: 11600928
Recall Date: Jul 10, 2024
Grand Design Rv, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Serious frame failure issues. Upper deck of trailer is separating from cross members to lower frame. Pin box has signs of excesive flexing, when hooking to truck, it sinks back into the frame well over 1.5”. Creaking noises coming from floor in front broom area as well as bathroom. Continues to get worse
Corrective Action:
Serious frame failure issues. Upper deck of trailer is separating from cross members to lower frame. Pin box has signs of excesive flexing, when hooking to truck, it sinks back into the frame well over 1.5”. Creaking noises coming from floor in front broom area as well as bathroom. Continues to get worse
Additional Notes:
Serious frame failure issues. Upper deck of trailer is separating from cross members to lower frame. Pin box has signs of excesive flexing, when hooking to truck, it sinks back into the frame well over 1.5”. Creaking noises coming from floor in front broom area as well as bathroom. Continues to get worse
Mfg Campaign: 11589789
Recall Date: May 20, 2024
Grand Design Rv, Llc
Defect Description:
SUSPENSION
Potential Consequences:
Serious frame failure issues. Upper deck of trailer is separating from cross members to lower frame. Pin box has signs of excesive flexing, when hooking to truck, it sinks back into the frame well over 1.5”. Creaking noises coming from floor in front broom area as well as bathroom. Continues to get worse
Corrective Action:
Serious frame failure issues. Upper deck of trailer is separating from cross members to lower frame. Pin box has signs of excesive flexing, when hooking to truck, it sinks back into the frame well over 1.5”. Creaking noises coming from floor in front broom area as well as bathroom. Continues to get worse
Additional Notes:
Serious frame failure issues. Upper deck of trailer is separating from cross members to lower frame. Pin box has signs of excesive flexing, when hooking to truck, it sinks back into the frame well over 1.5”. Creaking noises coming from floor in front broom area as well as bathroom. Continues to get worse
Mfg Campaign: 11589789
Recall Date: May 20, 2024
Grand Design Rv, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Serious frame failure issues. Upper deck of trailer is separating from cross members to lower frame. Pin box has signs of excesive flexing, when hooking to truck, it sinks back into the frame well over 1.5”. Creaking noises coming from floor in front broom area as well as bathroom. Continues to get worse
Corrective Action:
Serious frame failure issues. Upper deck of trailer is separating from cross members to lower frame. Pin box has signs of excesive flexing, when hooking to truck, it sinks back into the frame well over 1.5”. Creaking noises coming from floor in front broom area as well as bathroom. Continues to get worse
Additional Notes:
Serious frame failure issues. Upper deck of trailer is separating from cross members to lower frame. Pin box has signs of excesive flexing, when hooking to truck, it sinks back into the frame well over 1.5”. Creaking noises coming from floor in front broom area as well as bathroom. Continues to get worse
Mfg Campaign: 11589789
Recall Date: May 20, 2024
Grand Design Rv, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
I observed a small protrusion under the upper deck of our fifth wheel when we left Texas heading to Florida. When we arrived in Florida the protrusion was much worse. After I removed a plastic panel I discovered the frame was broken where the wall has been traveling up and down and broken the frame supporting the wall. If I didn’t notice this so soon it would cause the wall supports(lower frame members) to completely break and to possibly separate from the trailer while traveling down the road endangering everyone’s lives as well as my family. The manufacture refuses to investigate stating that’s their policy because we are second owners. It has not been looked at by dealer because we are unsure if it will make it to the dealer without breaking completely. It is available to be inspected but looking to have it repaired soon to continue our travels when deemed safe to travel.
Corrective Action:
I observed a small protrusion under the upper deck of our fifth wheel when we left Texas heading to Florida. When we arrived in Florida the protrusion was much worse. After I removed a plastic panel I discovered the frame was broken where the wall has been traveling up and down and broken the frame supporting the wall. If I didn’t notice this so soon it would cause the wall supports(lower frame members) to completely break and to possibly separate from the trailer while traveling down the road endangering everyone’s lives as well as my family. The manufacture refuses to investigate stating that’s their policy because we are second owners. It has not been looked at by dealer because we are unsure if it will make it to the dealer without breaking completely. It is available to be inspected but looking to have it repaired soon to continue our travels when deemed safe to travel.
Additional Notes:
I observed a small protrusion under the upper deck of our fifth wheel when we left Texas heading to Florida. When we arrived in Florida the protrusion was much worse. After I removed a plastic panel I discovered the frame was broken where the wall has been traveling up and down and broken the frame supporting the wall. If I didn’t notice this so soon it would cause the wall supports(lower frame members) to completely break and to possibly separate from the trailer while traveling down the road endangering everyone’s lives as well as my family. The manufacture refuses to investigate stating that’s their policy because we are second owners. It has not been looked at by dealer because we are unsure if it will make it to the dealer without breaking completely. It is available to be inspected but looking to have it repaired soon to continue our travels when deemed safe to travel.
Mfg Campaign: 11503164
Recall Date: Jan 23, 2023
Grand Design Rv, Llc
Defect Description:
EQUIPMENT
Potential Consequences:
2021 GRAND DESIGN SOLITUDE RV. CONSUMER WRITES IN REGARDS TO VARIOUS ISSUES WITH RV. THE CONSUMER STATED THE REGULATOR MALFUNTIONED CAUSING A SMELL OF PROPANE. THERE WAS LEAKAGE THAT PREVENTED THE USE OF APPLIANCES THAT REQUIRED PROPANE. WATER SEEPED FROM UNDER THE DRIVER'S SIDE KITCHEN SLIDE OUT. THE BLINDS HAD WATER MARKS. REFRIGERATOR DISPLAYED CODE DR DUE TO A FAULTY DOOR SWITCH. BEDROOM CLOSET DOOR WAS DIFFICULT TO OPEN AND CLOSE. WALL PANELING SEPARATED. PANTRY DRAWER WOULD NOT OPEN PROPERLY DUE TO BEARING FALLEN OUT. THE RECLINING CHAIRS WERE NOT SECURED AND MOVED WHILE VEHICLE WAS BEING TRANSPORTED. THE SCREEN DOOR WAS DIFFICULT TO CLOSE. WHILE BEING TRANSPORTED, SCREWS FALL OUT OF THE VEHICLE AND STORAGE COMPARTMENTS.
Corrective Action:
2021 GRAND DESIGN SOLITUDE RV. CONSUMER WRITES IN REGARDS TO VARIOUS ISSUES WITH RV. THE CONSUMER STATED THE REGULATOR MALFUNTIONED CAUSING A SMELL OF PROPANE. THERE WAS LEAKAGE THAT PREVENTED THE USE OF APPLIANCES THAT REQUIRED PROPANE. WATER SEEPED FROM UNDER THE DRIVER'S SIDE KITCHEN SLIDE OUT. THE BLINDS HAD WATER MARKS. REFRIGERATOR DISPLAYED CODE DR DUE TO A FAULTY DOOR SWITCH. BEDROOM CLOSET DOOR WAS DIFFICULT TO OPEN AND CLOSE. WALL PANELING SEPARATED. PANTRY DRAWER WOULD NOT OPEN PROPERLY DUE TO BEARING FALLEN OUT. THE RECLINING CHAIRS WERE NOT SECURED AND MOVED WHILE VEHICLE WAS BEING TRANSPORTED. THE SCREEN DOOR WAS DIFFICULT TO CLOSE. WHILE BEING TRANSPORTED, SCREWS FALL OUT OF THE VEHICLE AND STORAGE COMPARTMENTS.
Additional Notes:
2021 GRAND DESIGN SOLITUDE RV. CONSUMER WRITES IN REGARDS TO VARIOUS ISSUES WITH RV. THE CONSUMER STATED THE REGULATOR MALFUNTIONED CAUSING A SMELL OF PROPANE. THERE WAS LEAKAGE THAT PREVENTED THE USE OF APPLIANCES THAT REQUIRED PROPANE. WATER SEEPED FROM UNDER THE DRIVER'S SIDE KITCHEN SLIDE OUT. THE BLINDS HAD WATER MARKS. REFRIGERATOR DISPLAYED CODE DR DUE TO A FAULTY DOOR SWITCH. BEDROOM CLOSET DOOR WAS DIFFICULT TO OPEN AND CLOSE. WALL PANELING SEPARATED. PANTRY DRAWER WOULD NOT OPEN PROPERLY DUE TO BEARING FALLEN OUT. THE RECLINING CHAIRS WERE NOT SECURED AND MOVED WHILE VEHICLE WAS BEING TRANSPORTED. THE SCREEN DOOR WAS DIFFICULT TO CLOSE. WHILE BEING TRANSPORTED, SCREWS FALL OUT OF THE VEHICLE AND STORAGE COMPARTMENTS.
Mfg Campaign: 11436414
Recall Date: Oct 12, 2021
Grand Design Rv, Llc
Defect Description:
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Potential Consequences:
2021 GRAND DESIGN SOLITUDE RV. CONSUMER WRITES IN REGARDS TO VARIOUS ISSUES WITH RV. THE CONSUMER STATED THE REGULATOR MALFUNTIONED CAUSING A SMELL OF PROPANE. THERE WAS LEAKAGE THAT PREVENTED THE USE OF APPLIANCES THAT REQUIRED PROPANE. WATER SEEPED FROM UNDER THE DRIVER'S SIDE KITCHEN SLIDE OUT. THE BLINDS HAD WATER MARKS. REFRIGERATOR DISPLAYED CODE DR DUE TO A FAULTY DOOR SWITCH. BEDROOM CLOSET DOOR WAS DIFFICULT TO OPEN AND CLOSE. WALL PANELING SEPARATED. PANTRY DRAWER WOULD NOT OPEN PROPERLY DUE TO BEARING FALLEN OUT. THE RECLINING CHAIRS WERE NOT SECURED AND MOVED WHILE VEHICLE WAS BEING TRANSPORTED. THE SCREEN DOOR WAS DIFFICULT TO CLOSE. WHILE BEING TRANSPORTED, SCREWS FALL OUT OF THE VEHICLE AND STORAGE COMPARTMENTS.
Corrective Action:
2021 GRAND DESIGN SOLITUDE RV. CONSUMER WRITES IN REGARDS TO VARIOUS ISSUES WITH RV. THE CONSUMER STATED THE REGULATOR MALFUNTIONED CAUSING A SMELL OF PROPANE. THERE WAS LEAKAGE THAT PREVENTED THE USE OF APPLIANCES THAT REQUIRED PROPANE. WATER SEEPED FROM UNDER THE DRIVER'S SIDE KITCHEN SLIDE OUT. THE BLINDS HAD WATER MARKS. REFRIGERATOR DISPLAYED CODE DR DUE TO A FAULTY DOOR SWITCH. BEDROOM CLOSET DOOR WAS DIFFICULT TO OPEN AND CLOSE. WALL PANELING SEPARATED. PANTRY DRAWER WOULD NOT OPEN PROPERLY DUE TO BEARING FALLEN OUT. THE RECLINING CHAIRS WERE NOT SECURED AND MOVED WHILE VEHICLE WAS BEING TRANSPORTED. THE SCREEN DOOR WAS DIFFICULT TO CLOSE. WHILE BEING TRANSPORTED, SCREWS FALL OUT OF THE VEHICLE AND STORAGE COMPARTMENTS.
Additional Notes:
2021 GRAND DESIGN SOLITUDE RV. CONSUMER WRITES IN REGARDS TO VARIOUS ISSUES WITH RV. THE CONSUMER STATED THE REGULATOR MALFUNTIONED CAUSING A SMELL OF PROPANE. THERE WAS LEAKAGE THAT PREVENTED THE USE OF APPLIANCES THAT REQUIRED PROPANE. WATER SEEPED FROM UNDER THE DRIVER'S SIDE KITCHEN SLIDE OUT. THE BLINDS HAD WATER MARKS. REFRIGERATOR DISPLAYED CODE DR DUE TO A FAULTY DOOR SWITCH. BEDROOM CLOSET DOOR WAS DIFFICULT TO OPEN AND CLOSE. WALL PANELING SEPARATED. PANTRY DRAWER WOULD NOT OPEN PROPERLY DUE TO BEARING FALLEN OUT. THE RECLINING CHAIRS WERE NOT SECURED AND MOVED WHILE VEHICLE WAS BEING TRANSPORTED. THE SCREEN DOOR WAS DIFFICULT TO CLOSE. WHILE BEING TRANSPORTED, SCREWS FALL OUT OF THE VEHICLE AND STORAGE COMPARTMENTS.
Mfg Campaign: 11436414
Recall Date: Oct 12, 2021
Grand Design Rv, Llc
Defect Description:
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS:TANK VALVE/GAUGE
Potential Consequences:
2021 GRAND DESIGN SOLITUDE RV. CONSUMER WRITES IN REGARDS TO VARIOUS ISSUES WITH RV. THE CONSUMER STATED THE REGULATOR MALFUNTIONED CAUSING A SMELL OF PROPANE. THERE WAS LEAKAGE THAT PREVENTED THE USE OF APPLIANCES THAT REQUIRED PROPANE. WATER SEEPED FROM UNDER THE DRIVER'S SIDE KITCHEN SLIDE OUT. THE BLINDS HAD WATER MARKS. REFRIGERATOR DISPLAYED CODE DR DUE TO A FAULTY DOOR SWITCH. BEDROOM CLOSET DOOR WAS DIFFICULT TO OPEN AND CLOSE. WALL PANELING SEPARATED. PANTRY DRAWER WOULD NOT OPEN PROPERLY DUE TO BEARING FALLEN OUT. THE RECLINING CHAIRS WERE NOT SECURED AND MOVED WHILE VEHICLE WAS BEING TRANSPORTED. THE SCREEN DOOR WAS DIFFICULT TO CLOSE. WHILE BEING TRANSPORTED, SCREWS FALL OUT OF THE VEHICLE AND STORAGE COMPARTMENTS.
Corrective Action:
2021 GRAND DESIGN SOLITUDE RV. CONSUMER WRITES IN REGARDS TO VARIOUS ISSUES WITH RV. THE CONSUMER STATED THE REGULATOR MALFUNTIONED CAUSING A SMELL OF PROPANE. THERE WAS LEAKAGE THAT PREVENTED THE USE OF APPLIANCES THAT REQUIRED PROPANE. WATER SEEPED FROM UNDER THE DRIVER'S SIDE KITCHEN SLIDE OUT. THE BLINDS HAD WATER MARKS. REFRIGERATOR DISPLAYED CODE DR DUE TO A FAULTY DOOR SWITCH. BEDROOM CLOSET DOOR WAS DIFFICULT TO OPEN AND CLOSE. WALL PANELING SEPARATED. PANTRY DRAWER WOULD NOT OPEN PROPERLY DUE TO BEARING FALLEN OUT. THE RECLINING CHAIRS WERE NOT SECURED AND MOVED WHILE VEHICLE WAS BEING TRANSPORTED. THE SCREEN DOOR WAS DIFFICULT TO CLOSE. WHILE BEING TRANSPORTED, SCREWS FALL OUT OF THE VEHICLE AND STORAGE COMPARTMENTS.
Additional Notes:
2021 GRAND DESIGN SOLITUDE RV. CONSUMER WRITES IN REGARDS TO VARIOUS ISSUES WITH RV. THE CONSUMER STATED THE REGULATOR MALFUNTIONED CAUSING A SMELL OF PROPANE. THERE WAS LEAKAGE THAT PREVENTED THE USE OF APPLIANCES THAT REQUIRED PROPANE. WATER SEEPED FROM UNDER THE DRIVER'S SIDE KITCHEN SLIDE OUT. THE BLINDS HAD WATER MARKS. REFRIGERATOR DISPLAYED CODE DR DUE TO A FAULTY DOOR SWITCH. BEDROOM CLOSET DOOR WAS DIFFICULT TO OPEN AND CLOSE. WALL PANELING SEPARATED. PANTRY DRAWER WOULD NOT OPEN PROPERLY DUE TO BEARING FALLEN OUT. THE RECLINING CHAIRS WERE NOT SECURED AND MOVED WHILE VEHICLE WAS BEING TRANSPORTED. THE SCREEN DOOR WAS DIFFICULT TO CLOSE. WHILE BEING TRANSPORTED, SCREWS FALL OUT OF THE VEHICLE AND STORAGE COMPARTMENTS.
Mfg Campaign: 11436414
Recall Date: Oct 12, 2021
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