GRAND DESIGN REFLECTION 2017

Complete listing of complaints and recalls for this vehicle

33
Complaints
5
Recalls

Complaints & Recalls

33 Complaints 5 Recalls

Official Safety Recalls - Important!

5 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Grand Design Rv, Llc
NHTSA Campaign: 22V038000 SAFETY RECALL
43.4K Vehicles Affected
Recall Date: Jan 28, 2022
Safety Issue:

Grand Design RV, LLC (Grand Design) is recalling certain 2013-2021 Momentum, Solitude, and Reflection recreational vehicles. A 110-volt wire in the refrigerator cabinet may be improperly secured, which could result in the wire contacting the refrigerator cooling unit, causing an electrical arc.

Potential Risk:
An electrical arc increases the risk of a fire.
FREE Recall Solution:
Dealers will inspect and replace any damaged wiring, and properly secure the wires, free of charge. Owner notification letters were mailed on February 21, 2022. Owners may contact Grand Design customer service at 1-574-825-9679. Grand Design's number for this recall is 910026.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local GRAND DESIGN dealer to schedule your FREE recall repair.
Manufacturer: GRAND DESIGN
Mfg Campaign: 910026
Notice Date: Feb 21, 2022
Recall Date: Jan 28, 2022
Grand Design Rv, Llc
NHTSA Campaign: 20V362000 SAFETY RECALL
22.8K Vehicles Affected
Recall Date: Jun 19, 2020
Safety Issue:

Grand Design RV, LLC (Grand Design) is recalling certain 2016-2018 Reflection trailers. A wiring connector in the vehicle underbody may not be properly secured, allowing water intrusion into the wiring connector, possibly resulting in an electrical short circuit.

Potential Risk:
If water enters the wiring connector, it can cause a short circuit, increasing the risk of a fire.
FREE Recall Solution:
Grand Design will notify owners, and dealers will inspect and secure the wiring connectors up to prevent water intrusion, free of charge. This recall began June 29, 2020. Owners may contact Grand Design's customer service at 1-574-825-9679. Grand Design's number for this recall is 910020.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local GRAND DESIGN dealer to schedule your FREE recall repair.
Manufacturer: GRAND DESIGN
Mfg Campaign: 910020
Notice Date: Jun 29, 2020
Recall Date: Jun 19, 2020
Grand Design Rv, Llc
NHTSA Campaign: 17V789000 SAFETY RECALL
4K Vehicles Affected
Recall Date: Dec 8, 2017
Safety Issue:

Grand Design RV, LLC (Grand Design) is recalling certain 2017-2018 Reflection and Imagine travel trailers equipped with a Smart-Jack model power tongue jack. The laminated plastic touch pad on the jack may crack or separate allowing water to enter, potentially causing the jack to operate unintentionally.

Potential Risk:
If the tongue jack retracts or extends unexpectedly, there could be an increased risk of a crash or injury.
FREE Recall Solution:
Grand Design will notify owners, and dealers will replace the power tongue jack, free of charge. The recall began on December 29, 2017. Owners may contact Grand Design customer service at 1-574-825-9679. Grand Design's number for this recall is 900012.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local GRAND DESIGN dealer to schedule your FREE recall repair.
Manufacturer: GRAND DESIGN
Mfg Campaign: 900012
Notice Date: Dec 29, 2017
Recall Date: Dec 8, 2017
Grand Design Rv, Llc
NHTSA Campaign: 16V717000 SAFETY RECALL
480 Vehicles Affected
Recall Date: Oct 7, 2016
Safety Issue:

Grand Design RV, LLC (Grand Design) is recalling certain model year 2015-2017 Reflection recreational trailers, model 357BHS and 367BHS, manufactured November 12, 2014, to September 22, 2016. The affected vehicles have an incorrect Gross Axle Weight Rating (GAWR) on the Federal Certification Label, stating a GAWR of 7,000 lbs when the actual GAWR is 6,400 lbs. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."

Potential Risk:
If the operator loads the vehicle to the GAWR on the label, it can cause a loss of vehicle control, increasing the risk of a crash.
FREE Recall Solution:
Grand Design will notify owners, and dealers will install a corrected Federal Certification Label, free of charge. Owners will also have the option to replace the Certification Label themselves, free of charge. The recall began on October 28, 2016. Owners may contact Grand Design customer service at 1-574-825-9679. Grand Design's number for this recall is 910007.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local GRAND DESIGN dealer to schedule your FREE recall repair.
Manufacturer: GRAND DESIGN
Mfg Campaign: 910007
Notice Date: Oct 28, 2016
Recall Date: Oct 7, 2016
Grand Design Rv, Llc
NHTSA Campaign: 16V355000 SAFETY RECALL
1.3K Vehicles Affected
Recall Date: May 25, 2016
Safety Issue:

Grand Design RV, LLC (Grand Design) is recalling certain model year 2016-2017 Imagine and Reflection recreational trailers manufactured January 15, 2016 to May 4, 2016. The MB Sturgis LP regulator on these vehicles may allow propane gas to leak into the regulator sight glass causing it to degrade and potentially crack.

Potential Risk:
If the indicator sight glass cracks, propane gas may leak out, increasing the risk of a fire.
FREE Recall Solution:
Grand Design will notify owners, and dealers will replace the LP regulator kit, free of charge. The recall began on June 6, 2016. Owners may contact Grand Design customer service at 1-574-825-9679. Grand Design's number for this recall is 910006.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local GRAND DESIGN dealer to schedule your FREE recall repair.
Manufacturer: GRAND DESIGN
Mfg Campaign: 910006
Notice Date: Jun 6, 2016
Recall Date: May 25, 2016

Consumer Complaints

33 Complaints
Grand Design Rv, Llc
Campaign: 10958446 Other
Mar 3, 2017
Defect Description:

WHEELS

Potential Consequences:

WITH LESS THAN 3000 MILES, THE WHEEL GREASE SEALS HAVE LEAKED CONTAMINATING THE TRAILER BRAKES. RESULTED IN REDUCED BRAKING ABILITY. POTENTIAL SAFETY PROBLEM REDUCING TRAILER BRAKES EFFECTIVE STOPPING POWER.

Corrective Action:

WITH LESS THAN 3000 MILES, THE WHEEL GREASE SEALS HAVE LEAKED CONTAMINATING THE TRAILER BRAKES. RESULTED IN REDUCED BRAKING ABILITY. POTENTIAL SAFETY PROBLEM REDUCING TRAILER BRAKES EFFECTIVE STOPPING POWER.

Additional Notes:

WITH LESS THAN 3000 MILES, THE WHEEL GREASE SEALS HAVE LEAKED CONTAMINATING THE TRAILER BRAKES. RESULTED IN REDUCED BRAKING ABILITY. POTENTIAL SAFETY PROBLEM REDUCING TRAILER BRAKES EFFECTIVE STOPPING POWER.

Manufacturer: GRAND DESIGN
Mfg Campaign: 10958446
Notice Date: Mar 3, 2017
Recall Date: Mar 3, 2017
Grand Design Rv, Llc
Campaign: 10957990 Other
Mar 2, 2017
Defect Description:

SERVICE BRAKES

Potential Consequences:

WE WERE ON A TRIP FROM CALIFORNIA TO TEXAS AND THE GREASE SEALS ON ALL 4 WHEELS FAILED AND CONTAMINATED THE BRAKES. I HAVE OWNED THE VEHICLE FOR 1 MONTH AND IT HAD LESS THAN 1,200 MILES ON IT.

Corrective Action:

WE WERE ON A TRIP FROM CALIFORNIA TO TEXAS AND THE GREASE SEALS ON ALL 4 WHEELS FAILED AND CONTAMINATED THE BRAKES. I HAVE OWNED THE VEHICLE FOR 1 MONTH AND IT HAD LESS THAN 1,200 MILES ON IT.

Additional Notes:

WE WERE ON A TRIP FROM CALIFORNIA TO TEXAS AND THE GREASE SEALS ON ALL 4 WHEELS FAILED AND CONTAMINATED THE BRAKES. I HAVE OWNED THE VEHICLE FOR 1 MONTH AND IT HAD LESS THAN 1,200 MILES ON IT.

Manufacturer: GRAND DESIGN
Mfg Campaign: 10957990
Notice Date: Mar 2, 2017
Recall Date: Mar 2, 2017
Grand Design Rv, Llc
Campaign: 10957990 Other
Mar 2, 2017
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

WE WERE ON A TRIP FROM CALIFORNIA TO TEXAS AND THE GREASE SEALS ON ALL 4 WHEELS FAILED AND CONTAMINATED THE BRAKES. I HAVE OWNED THE VEHICLE FOR 1 MONTH AND IT HAD LESS THAN 1,200 MILES ON IT.

Corrective Action:

WE WERE ON A TRIP FROM CALIFORNIA TO TEXAS AND THE GREASE SEALS ON ALL 4 WHEELS FAILED AND CONTAMINATED THE BRAKES. I HAVE OWNED THE VEHICLE FOR 1 MONTH AND IT HAD LESS THAN 1,200 MILES ON IT.

Additional Notes:

WE WERE ON A TRIP FROM CALIFORNIA TO TEXAS AND THE GREASE SEALS ON ALL 4 WHEELS FAILED AND CONTAMINATED THE BRAKES. I HAVE OWNED THE VEHICLE FOR 1 MONTH AND IT HAD LESS THAN 1,200 MILES ON IT.

Manufacturer: GRAND DESIGN
Mfg Campaign: 10957990
Notice Date: Mar 2, 2017
Recall Date: Mar 2, 2017
Grand Design Rv, Llc
Campaign: 10956632 Other
Feb 23, 2017
Defect Description:

SERVICE BRAKES

Potential Consequences:

WHEEL GREASE SEALS ARE LEAKING ON THE NEW TRAILER (2 OF 4 SEALS). THIS IS A NEW TRAILER AND I HAVE ONLY PUT ON ABOUT 50 MILES. THERE HAS BEEN NUMEROUS COMPLAINTS ON THIS ISSUE WITH GRAND DESIGN TRAILERS.

Corrective Action:

WHEEL GREASE SEALS ARE LEAKING ON THE NEW TRAILER (2 OF 4 SEALS). THIS IS A NEW TRAILER AND I HAVE ONLY PUT ON ABOUT 50 MILES. THERE HAS BEEN NUMEROUS COMPLAINTS ON THIS ISSUE WITH GRAND DESIGN TRAILERS.

Additional Notes:

WHEEL GREASE SEALS ARE LEAKING ON THE NEW TRAILER (2 OF 4 SEALS). THIS IS A NEW TRAILER AND I HAVE ONLY PUT ON ABOUT 50 MILES. THERE HAS BEEN NUMEROUS COMPLAINTS ON THIS ISSUE WITH GRAND DESIGN TRAILERS.

Manufacturer: GRAND DESIGN
Mfg Campaign: 10956632
Notice Date: Feb 23, 2017
Recall Date: Feb 23, 2017
Grand Design Rv, Llc
Campaign: 10956632 Other
Feb 23, 2017
Defect Description:

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

Potential Consequences:

WHEEL GREASE SEALS ARE LEAKING ON THE NEW TRAILER (2 OF 4 SEALS). THIS IS A NEW TRAILER AND I HAVE ONLY PUT ON ABOUT 50 MILES. THERE HAS BEEN NUMEROUS COMPLAINTS ON THIS ISSUE WITH GRAND DESIGN TRAILERS.

Corrective Action:

WHEEL GREASE SEALS ARE LEAKING ON THE NEW TRAILER (2 OF 4 SEALS). THIS IS A NEW TRAILER AND I HAVE ONLY PUT ON ABOUT 50 MILES. THERE HAS BEEN NUMEROUS COMPLAINTS ON THIS ISSUE WITH GRAND DESIGN TRAILERS.

Additional Notes:

WHEEL GREASE SEALS ARE LEAKING ON THE NEW TRAILER (2 OF 4 SEALS). THIS IS A NEW TRAILER AND I HAVE ONLY PUT ON ABOUT 50 MILES. THERE HAS BEEN NUMEROUS COMPLAINTS ON THIS ISSUE WITH GRAND DESIGN TRAILERS.

Manufacturer: GRAND DESIGN
Mfg Campaign: 10956632
Notice Date: Feb 23, 2017
Recall Date: Feb 23, 2017
Grand Design Rv, Llc
Campaign: 10955430 Other
Feb 18, 2017
Defect Description:

SERVICE BRAKES

Potential Consequences:

LEAKING GREASE SEALS ON BOTH PASSENGER SIDE AXLES CONTAMINATING BRAKE SHOES. I HAD DEALER PULL THE BRAKE DRUMS PRIOR TO DELIVERY OF OUR NEW TRAILER AND WE FOUND GREASE CONTAMINATION. THE TRAILER ONLY HAD BEEN TRANSPORTED FROM INDIANA TO FLORIDA DEALER.

Corrective Action:

LEAKING GREASE SEALS ON BOTH PASSENGER SIDE AXLES CONTAMINATING BRAKE SHOES. I HAD DEALER PULL THE BRAKE DRUMS PRIOR TO DELIVERY OF OUR NEW TRAILER AND WE FOUND GREASE CONTAMINATION. THE TRAILER ONLY HAD BEEN TRANSPORTED FROM INDIANA TO FLORIDA DEALER.

Additional Notes:

LEAKING GREASE SEALS ON BOTH PASSENGER SIDE AXLES CONTAMINATING BRAKE SHOES. I HAD DEALER PULL THE BRAKE DRUMS PRIOR TO DELIVERY OF OUR NEW TRAILER AND WE FOUND GREASE CONTAMINATION. THE TRAILER ONLY HAD BEEN TRANSPORTED FROM INDIANA TO FLORIDA DEALER.

Manufacturer: GRAND DESIGN
Mfg Campaign: 10955430
Notice Date: Feb 18, 2017
Recall Date: Feb 18, 2017
Grand Design Rv, Llc
Campaign: 10947412 Other
Jan 24, 2017
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

TL* THE CONTACT OWNS A 2017 GRAND DESIGN REFLECTION RV. THE CONTACT STATED THAT THERE WAS AN ABNORMAL PROPANE FUEL ODOR EMITTING FROM THE RV. THE RV WAS INSPECTED BY A SERVICE TECHNICIAN WHO STATED THAT THE FUEL LINE SHOWED EVIDENCE THAT A RODENT CHEWED THROUGH THE PROPANE FUEL LINE, WHICH NEEDED TO BE REPLACED. THE RV WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60.

Corrective Action:

TL* THE CONTACT OWNS A 2017 GRAND DESIGN REFLECTION RV. THE CONTACT STATED THAT THERE WAS AN ABNORMAL PROPANE FUEL ODOR EMITTING FROM THE RV. THE RV WAS INSPECTED BY A SERVICE TECHNICIAN WHO STATED THAT THE FUEL LINE SHOWED EVIDENCE THAT A RODENT CHEWED THROUGH THE PROPANE FUEL LINE, WHICH NEEDED TO BE REPLACED. THE RV WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60.

Additional Notes:

TL* THE CONTACT OWNS A 2017 GRAND DESIGN REFLECTION RV. THE CONTACT STATED THAT THERE WAS AN ABNORMAL PROPANE FUEL ODOR EMITTING FROM THE RV. THE RV WAS INSPECTED BY A SERVICE TECHNICIAN WHO STATED THAT THE FUEL LINE SHOWED EVIDENCE THAT A RODENT CHEWED THROUGH THE PROPANE FUEL LINE, WHICH NEEDED TO BE REPLACED. THE RV WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60.

Manufacturer: GRAND DESIGN
Mfg Campaign: 10947412
Notice Date: Jan 24, 2017
Recall Date: Jan 24, 2017
Grand Design Rv, Llc
Campaign: 10946574 Other
Jan 20, 2017
Defect Description:

SERVICE BRAKES

Potential Consequences:

THIS NEW VEHICLE, A 9000 LB UVW, WAS DELIVERED WITH BRAKES CONTAMINATED WITH GREASE RENDERING THEM INEFFECTIVE AND CREATING AN UNSAFE CONDITION. NO ACCIDENT OCCURED. THE BRAKES ARE GOING TO BE REPLACED. WHEEL BEARING GREASE BREACHED THE HUB SEALS, CONTAMINATING THE BRAKE DRUMS AND BRAKE SHOES.

Corrective Action:

THIS NEW VEHICLE, A 9000 LB UVW, WAS DELIVERED WITH BRAKES CONTAMINATED WITH GREASE RENDERING THEM INEFFECTIVE AND CREATING AN UNSAFE CONDITION. NO ACCIDENT OCCURED. THE BRAKES ARE GOING TO BE REPLACED. WHEEL BEARING GREASE BREACHED THE HUB SEALS, CONTAMINATING THE BRAKE DRUMS AND BRAKE SHOES.

Additional Notes:

THIS NEW VEHICLE, A 9000 LB UVW, WAS DELIVERED WITH BRAKES CONTAMINATED WITH GREASE RENDERING THEM INEFFECTIVE AND CREATING AN UNSAFE CONDITION. NO ACCIDENT OCCURED. THE BRAKES ARE GOING TO BE REPLACED. WHEEL BEARING GREASE BREACHED THE HUB SEALS, CONTAMINATING THE BRAKE DRUMS AND BRAKE SHOES.

Manufacturer: GRAND DESIGN
Mfg Campaign: 10946574
Notice Date: Jan 20, 2017
Recall Date: Jan 20, 2017
Grand Design Rv, Llc
Campaign: 10939516 Other
Jan 3, 2017
Defect Description:

SERVICE BRAKES

Potential Consequences:

JUST PURCHASED AN NEW TRAVEL TRAILER. MANY, MANY REPORTS OF LCI AXLE SEALS LEAKING AND DISPERSING GREASE ON BRAKE ASSEMBLIES. SURE ENOUGH, DEALER HAD TO REPLACE TWO OF FOUR BRAKE ASSEMBLIES, AS WELL AS ALL FOUR SEALS AS THEY ALL HAD LEAKED (TRAILER WAS NEW, JUST DROVE TO DEALER FROM FACTORY). THIS ISSUE NEEDS TO BE CORRECTED BEFORE SOMEONE IS HURT.

Corrective Action:

JUST PURCHASED AN NEW TRAVEL TRAILER. MANY, MANY REPORTS OF LCI AXLE SEALS LEAKING AND DISPERSING GREASE ON BRAKE ASSEMBLIES. SURE ENOUGH, DEALER HAD TO REPLACE TWO OF FOUR BRAKE ASSEMBLIES, AS WELL AS ALL FOUR SEALS AS THEY ALL HAD LEAKED (TRAILER WAS NEW, JUST DROVE TO DEALER FROM FACTORY). THIS ISSUE NEEDS TO BE CORRECTED BEFORE SOMEONE IS HURT.

Additional Notes:

JUST PURCHASED AN NEW TRAVEL TRAILER. MANY, MANY REPORTS OF LCI AXLE SEALS LEAKING AND DISPERSING GREASE ON BRAKE ASSEMBLIES. SURE ENOUGH, DEALER HAD TO REPLACE TWO OF FOUR BRAKE ASSEMBLIES, AS WELL AS ALL FOUR SEALS AS THEY ALL HAD LEAKED (TRAILER WAS NEW, JUST DROVE TO DEALER FROM FACTORY). THIS ISSUE NEEDS TO BE CORRECTED BEFORE SOMEONE IS HURT.

Manufacturer: GRAND DESIGN
Mfg Campaign: 10939516
Notice Date: Jan 3, 2017
Recall Date: Jan 3, 2017
Grand Design Rv, Llc
Campaign: 10935970 Other
Dec 17, 2016
Defect Description:

SERVICE BRAKES

Potential Consequences:

A JUST PURCHASED NEW REFLECTION 337RLS THAT HAS A 11/30/16 DATE IN THE VEHICLE INFORMATION SHEET AND 11/24/16 DATE ON THE SERIAL NUMBER DATA SHEET. THE ONLY MILES ON THE UNIT WERE THE DELIVERY MILES FROM THE PLANT TO THE DEALER IN COLORADO AND THE ~400 MILES ADDED TO THOSE. ON THE TRIP HOME (THE 400 MILES), THE ELECTRIC BREAKS BECAME SIGNIFICANTLY LESS EFFECTIVE TO THE POINT WHERE THE BRAKE CONTROLLER GAIN HAD TO BE SET TO ITS MAXIMUM LEVEL RESULTING IN LIMITED 5TH BREAKING. THE DISCOVERY WAS SIGNIFICANTLY NERVE-RACKING AS DISCOVERY HAPPENED WHEN EXITING THE INTERSTATE AT 65MPH AND A DOWN HILL RAMP! AT THAT TIME, THE GAIN ON THE BRAKE CONTROLLER WAS SET TO THE PREVIOUS SUFFICIENTLY WORKING LEVEL OF 5 (50% OF MAX). AFTER FURTHER INVESTIGATION, THE GREASE SEALS WHERE DISCOVERED TO BE BAD ON BOTH AXELS. THIS IS A VERY DANGEROUS ISSUE AS DISCOVERY OF A LACK OF BRAKES ON THE TOWED VEHICLE CAN OCCUR AT ANYTIME WITHOUT WARNING.

Corrective Action:

A JUST PURCHASED NEW REFLECTION 337RLS THAT HAS A 11/30/16 DATE IN THE VEHICLE INFORMATION SHEET AND 11/24/16 DATE ON THE SERIAL NUMBER DATA SHEET. THE ONLY MILES ON THE UNIT WERE THE DELIVERY MILES FROM THE PLANT TO THE DEALER IN COLORADO AND THE ~400 MILES ADDED TO THOSE. ON THE TRIP HOME (THE 400 MILES), THE ELECTRIC BREAKS BECAME SIGNIFICANTLY LESS EFFECTIVE TO THE POINT WHERE THE BRAKE CONTROLLER GAIN HAD TO BE SET TO ITS MAXIMUM LEVEL RESULTING IN LIMITED 5TH BREAKING. THE DISCOVERY WAS SIGNIFICANTLY NERVE-RACKING AS DISCOVERY HAPPENED WHEN EXITING THE INTERSTATE AT 65MPH AND A DOWN HILL RAMP! AT THAT TIME, THE GAIN ON THE BRAKE CONTROLLER WAS SET TO THE PREVIOUS SUFFICIENTLY WORKING LEVEL OF 5 (50% OF MAX). AFTER FURTHER INVESTIGATION, THE GREASE SEALS WHERE DISCOVERED TO BE BAD ON BOTH AXELS. THIS IS A VERY DANGEROUS ISSUE AS DISCOVERY OF A LACK OF BRAKES ON THE TOWED VEHICLE CAN OCCUR AT ANYTIME WITHOUT WARNING.

Additional Notes:

A JUST PURCHASED NEW REFLECTION 337RLS THAT HAS A 11/30/16 DATE IN THE VEHICLE INFORMATION SHEET AND 11/24/16 DATE ON THE SERIAL NUMBER DATA SHEET. THE ONLY MILES ON THE UNIT WERE THE DELIVERY MILES FROM THE PLANT TO THE DEALER IN COLORADO AND THE ~400 MILES ADDED TO THOSE. ON THE TRIP HOME (THE 400 MILES), THE ELECTRIC BREAKS BECAME SIGNIFICANTLY LESS EFFECTIVE TO THE POINT WHERE THE BRAKE CONTROLLER GAIN HAD TO BE SET TO ITS MAXIMUM LEVEL RESULTING IN LIMITED 5TH BREAKING. THE DISCOVERY WAS SIGNIFICANTLY NERVE-RACKING AS DISCOVERY HAPPENED WHEN EXITING THE INTERSTATE AT 65MPH AND A DOWN HILL RAMP! AT THAT TIME, THE GAIN ON THE BRAKE CONTROLLER WAS SET TO THE PREVIOUS SUFFICIENTLY WORKING LEVEL OF 5 (50% OF MAX). AFTER FURTHER INVESTIGATION, THE GREASE SEALS WHERE DISCOVERED TO BE BAD ON BOTH AXELS. THIS IS A VERY DANGEROUS ISSUE AS DISCOVERY OF A LACK OF BRAKES ON THE TOWED VEHICLE CAN OCCUR AT ANYTIME WITHOUT WARNING.

Manufacturer: GRAND DESIGN
Mfg Campaign: 10935970
Notice Date: Dec 17, 2016
Recall Date: Dec 17, 2016
Grand Design Rv, Llc
Campaign: 10920407 Other
Oct 31, 2016
Defect Description:

SERVICE BRAKES

Potential Consequences:

AT 1,850 MILES, THE BRAKES ON THIS UNIT WERE COMPLETELY SATURATED IN WHEEL BEARING GREASE CAUSING THEM TO BECOME INEFFECTIVE AT EVEN THE HIGHEST BRAKE CONTROLLER SETTING. ALL FOUR BRAKES WERE AFFECTED. A TRAILER OF THIS SIZE IS REQUIRED TO HAVE FUNCTIONING BRAKES. THE BRAKES ARE DESIGNED THAT THEY WILL STOP THE VEHICLE IF THE TRAILER BREAKS AWAY FROM THE TOW VEHICLE BY ACTIVATING A BATTERY CONTROLLED BREAK AWAY SWITCH. HOWEVER, SINCE THE BRAKES ARE CONTAMINATED WITH GREASE, THE VEHICLE WILL NOT BE ABLE TO STOP IN A SAFE DISTANCE. THIS IS MY SECOND GRAND DESIGN VEHICLE EQUIPPED WITH LIPPERT MANUFACTURED BRAKES THAT ARE CONTAMINATED WITH GREASE.

Corrective Action:

AT 1,850 MILES, THE BRAKES ON THIS UNIT WERE COMPLETELY SATURATED IN WHEEL BEARING GREASE CAUSING THEM TO BECOME INEFFECTIVE AT EVEN THE HIGHEST BRAKE CONTROLLER SETTING. ALL FOUR BRAKES WERE AFFECTED. A TRAILER OF THIS SIZE IS REQUIRED TO HAVE FUNCTIONING BRAKES. THE BRAKES ARE DESIGNED THAT THEY WILL STOP THE VEHICLE IF THE TRAILER BREAKS AWAY FROM THE TOW VEHICLE BY ACTIVATING A BATTERY CONTROLLED BREAK AWAY SWITCH. HOWEVER, SINCE THE BRAKES ARE CONTAMINATED WITH GREASE, THE VEHICLE WILL NOT BE ABLE TO STOP IN A SAFE DISTANCE. THIS IS MY SECOND GRAND DESIGN VEHICLE EQUIPPED WITH LIPPERT MANUFACTURED BRAKES THAT ARE CONTAMINATED WITH GREASE.

Additional Notes:

AT 1,850 MILES, THE BRAKES ON THIS UNIT WERE COMPLETELY SATURATED IN WHEEL BEARING GREASE CAUSING THEM TO BECOME INEFFECTIVE AT EVEN THE HIGHEST BRAKE CONTROLLER SETTING. ALL FOUR BRAKES WERE AFFECTED. A TRAILER OF THIS SIZE IS REQUIRED TO HAVE FUNCTIONING BRAKES. THE BRAKES ARE DESIGNED THAT THEY WILL STOP THE VEHICLE IF THE TRAILER BREAKS AWAY FROM THE TOW VEHICLE BY ACTIVATING A BATTERY CONTROLLED BREAK AWAY SWITCH. HOWEVER, SINCE THE BRAKES ARE CONTAMINATED WITH GREASE, THE VEHICLE WILL NOT BE ABLE TO STOP IN A SAFE DISTANCE. THIS IS MY SECOND GRAND DESIGN VEHICLE EQUIPPED WITH LIPPERT MANUFACTURED BRAKES THAT ARE CONTAMINATED WITH GREASE.

Manufacturer: GRAND DESIGN
Mfg Campaign: 10920407
Notice Date: Oct 31, 2016
Recall Date: Oct 31, 2016
Grand Design Rv, Llc
Campaign: 10920095 Other
Oct 30, 2016
Defect Description:

SERVICE BRAKES

Potential Consequences:

GREASE LEAKING FROM AXLE SEALS WITH EXTENSIVE CONTAMINATION OF BRAKES ON 2 OUT OF 4 WHEELS. A 3RD WHEEL IS JUST STARTING TO SHOW SIGNS OF GREASE LEAKING PAST SEAL WITH ONLY THE START OF CONTAMINATION OF BRAKE PAD. LIPPERT AXLE AND BRAKE ASSEMBLIES. APPROXIMATELY 3,420 MILES SINCE MANUFACTURE OF TRAILER IN JUNE 2016. SAFETY CONCERN IS LOSS OF BRAKING ABILITY ON A TRAILER WITH A GVWR OF 11,995 LBS. CONTAMINATION NOTED ON OCTOBER 30, 2016 WHEN OWNER PERFORMED INSPECTION OF AXLE AND BRAKE ASSEMBLIES AFTER LEARNING OF NUMEROUS OTHER OWNERS WITH SIMILAR ISSUES ON THE ONLINE GRAND DESIGN OWNERS FORUM.

Corrective Action:

GREASE LEAKING FROM AXLE SEALS WITH EXTENSIVE CONTAMINATION OF BRAKES ON 2 OUT OF 4 WHEELS. A 3RD WHEEL IS JUST STARTING TO SHOW SIGNS OF GREASE LEAKING PAST SEAL WITH ONLY THE START OF CONTAMINATION OF BRAKE PAD. LIPPERT AXLE AND BRAKE ASSEMBLIES. APPROXIMATELY 3,420 MILES SINCE MANUFACTURE OF TRAILER IN JUNE 2016. SAFETY CONCERN IS LOSS OF BRAKING ABILITY ON A TRAILER WITH A GVWR OF 11,995 LBS. CONTAMINATION NOTED ON OCTOBER 30, 2016 WHEN OWNER PERFORMED INSPECTION OF AXLE AND BRAKE ASSEMBLIES AFTER LEARNING OF NUMEROUS OTHER OWNERS WITH SIMILAR ISSUES ON THE ONLINE GRAND DESIGN OWNERS FORUM.

Additional Notes:

GREASE LEAKING FROM AXLE SEALS WITH EXTENSIVE CONTAMINATION OF BRAKES ON 2 OUT OF 4 WHEELS. A 3RD WHEEL IS JUST STARTING TO SHOW SIGNS OF GREASE LEAKING PAST SEAL WITH ONLY THE START OF CONTAMINATION OF BRAKE PAD. LIPPERT AXLE AND BRAKE ASSEMBLIES. APPROXIMATELY 3,420 MILES SINCE MANUFACTURE OF TRAILER IN JUNE 2016. SAFETY CONCERN IS LOSS OF BRAKING ABILITY ON A TRAILER WITH A GVWR OF 11,995 LBS. CONTAMINATION NOTED ON OCTOBER 30, 2016 WHEN OWNER PERFORMED INSPECTION OF AXLE AND BRAKE ASSEMBLIES AFTER LEARNING OF NUMEROUS OTHER OWNERS WITH SIMILAR ISSUES ON THE ONLINE GRAND DESIGN OWNERS FORUM.

Manufacturer: GRAND DESIGN
Mfg Campaign: 10920095
Notice Date: Oct 30, 2016
Recall Date: Oct 30, 2016
Grand Design Rv, Llc
Campaign: 10920095 Other
Oct 30, 2016
Defect Description:

SUSPENSION

Potential Consequences:

GREASE LEAKING FROM AXLE SEALS WITH EXTENSIVE CONTAMINATION OF BRAKES ON 2 OUT OF 4 WHEELS. A 3RD WHEEL IS JUST STARTING TO SHOW SIGNS OF GREASE LEAKING PAST SEAL WITH ONLY THE START OF CONTAMINATION OF BRAKE PAD. LIPPERT AXLE AND BRAKE ASSEMBLIES. APPROXIMATELY 3,420 MILES SINCE MANUFACTURE OF TRAILER IN JUNE 2016. SAFETY CONCERN IS LOSS OF BRAKING ABILITY ON A TRAILER WITH A GVWR OF 11,995 LBS. CONTAMINATION NOTED ON OCTOBER 30, 2016 WHEN OWNER PERFORMED INSPECTION OF AXLE AND BRAKE ASSEMBLIES AFTER LEARNING OF NUMEROUS OTHER OWNERS WITH SIMILAR ISSUES ON THE ONLINE GRAND DESIGN OWNERS FORUM.

Corrective Action:

GREASE LEAKING FROM AXLE SEALS WITH EXTENSIVE CONTAMINATION OF BRAKES ON 2 OUT OF 4 WHEELS. A 3RD WHEEL IS JUST STARTING TO SHOW SIGNS OF GREASE LEAKING PAST SEAL WITH ONLY THE START OF CONTAMINATION OF BRAKE PAD. LIPPERT AXLE AND BRAKE ASSEMBLIES. APPROXIMATELY 3,420 MILES SINCE MANUFACTURE OF TRAILER IN JUNE 2016. SAFETY CONCERN IS LOSS OF BRAKING ABILITY ON A TRAILER WITH A GVWR OF 11,995 LBS. CONTAMINATION NOTED ON OCTOBER 30, 2016 WHEN OWNER PERFORMED INSPECTION OF AXLE AND BRAKE ASSEMBLIES AFTER LEARNING OF NUMEROUS OTHER OWNERS WITH SIMILAR ISSUES ON THE ONLINE GRAND DESIGN OWNERS FORUM.

Additional Notes:

GREASE LEAKING FROM AXLE SEALS WITH EXTENSIVE CONTAMINATION OF BRAKES ON 2 OUT OF 4 WHEELS. A 3RD WHEEL IS JUST STARTING TO SHOW SIGNS OF GREASE LEAKING PAST SEAL WITH ONLY THE START OF CONTAMINATION OF BRAKE PAD. LIPPERT AXLE AND BRAKE ASSEMBLIES. APPROXIMATELY 3,420 MILES SINCE MANUFACTURE OF TRAILER IN JUNE 2016. SAFETY CONCERN IS LOSS OF BRAKING ABILITY ON A TRAILER WITH A GVWR OF 11,995 LBS. CONTAMINATION NOTED ON OCTOBER 30, 2016 WHEN OWNER PERFORMED INSPECTION OF AXLE AND BRAKE ASSEMBLIES AFTER LEARNING OF NUMEROUS OTHER OWNERS WITH SIMILAR ISSUES ON THE ONLINE GRAND DESIGN OWNERS FORUM.

Manufacturer: GRAND DESIGN
Mfg Campaign: 10920095
Notice Date: Oct 30, 2016
Recall Date: Oct 30, 2016

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