Complaints & Recalls
Official Safety Recalls - Important!
12 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Grand Design Rv, Llc
Safety Issue:
Grand Design RV, LLC. (Grand Design) is recalling certain 2021-2024 Momentum and Solitude fifth wheels, equipped with certain CURT 7000 and 8000 lb axles. The U-bolts may have been improperly tightened, which can cause the axle to move out of position.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 910039
Recall Date: Jul 17, 2023
Grand Design Rv, Llc
Safety Issue:
Grand Design RV, LLC (Grand Design) is recalling certain 2013-2021 Momentum, Solitude, and Reflection recreational vehicles. A 110-volt wire in the refrigerator cabinet may be improperly secured, which could result in the wire contacting the refrigerator cooling unit, causing an electrical arc.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 910026
Recall Date: Jan 28, 2022
Grand Design Rv, Llc
Safety Issue:
Grand Design RV, LLC (Grand Design) is recalling certain 2016-2021 Imagine, Transcend, and Momentum travel trailers. The LP regulator that controls the LP gas pressure may fail, allowing excessive gas pressure that causes the appliance flame to increase.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 910023
Recall Date: May 26, 2021
Consumer Complaints
77 ComplaintsGrand Design Rv, Llc
Defect Description:
STRUCTURE
Potential Consequences:
Excessive frame flex in pin box area of fifth wheel. Forward left cargo door unlatching while towing. Vehicle is currently at Lazydays dealer in TN for inspection and TSB for excessive frame flex. Inspection has revealed major structural cracks and structural failure in upper deck steel frame structure. Vehicle has been deemed unsafe to transport and must be repaired in place or partially repaired for transport to factory. We noticed excessive deformation of the pin box and substantial rubbing of internal cabinets, etc upon return from a recent trip. Based of the damage, it would have been possible for the RV structure to separate from our tow vehicle putting us and others on the road at significant risk of injury or death. We saw indications of interior movement of cabinets and rubbing on walls for several thousand miles, but no indication of significant pinbox deflection until recently. Manufacturer has provided no guidelines or communication to owners to be aware of potential problems or to indicate things to look for that may indicate the vehicle poses a serious risk/hazard. Initial signs of rubbing inside the vehicle, and a loose latch and flapping of cargo door were observed in January 2024. We have video of substantial gap opening and movement of interior cabinets when taking vehicle off of stabilizer jacks and loading onto fifth wheel hitch of truck. Unable to get additional pictures currently as the RV is at the dealer for repairs. Will attempt to get photos of internal frame damage early next week if possible.
Corrective Action:
Excessive frame flex in pin box area of fifth wheel. Forward left cargo door unlatching while towing. Vehicle is currently at Lazydays dealer in TN for inspection and TSB for excessive frame flex. Inspection has revealed major structural cracks and structural failure in upper deck steel frame structure. Vehicle has been deemed unsafe to transport and must be repaired in place or partially repaired for transport to factory. We noticed excessive deformation of the pin box and substantial rubbing of internal cabinets, etc upon return from a recent trip. Based of the damage, it would have been possible for the RV structure to separate from our tow vehicle putting us and others on the road at significant risk of injury or death. We saw indications of interior movement of cabinets and rubbing on walls for several thousand miles, but no indication of significant pinbox deflection until recently. Manufacturer has provided no guidelines or communication to owners to be aware of potential problems or to indicate things to look for that may indicate the vehicle poses a serious risk/hazard. Initial signs of rubbing inside the vehicle, and a loose latch and flapping of cargo door were observed in January 2024. We have video of substantial gap opening and movement of interior cabinets when taking vehicle off of stabilizer jacks and loading onto fifth wheel hitch of truck. Unable to get additional pictures currently as the RV is at the dealer for repairs. Will attempt to get photos of internal frame damage early next week if possible.
Additional Notes:
Excessive frame flex in pin box area of fifth wheel. Forward left cargo door unlatching while towing. Vehicle is currently at Lazydays dealer in TN for inspection and TSB for excessive frame flex. Inspection has revealed major structural cracks and structural failure in upper deck steel frame structure. Vehicle has been deemed unsafe to transport and must be repaired in place or partially repaired for transport to factory. We noticed excessive deformation of the pin box and substantial rubbing of internal cabinets, etc upon return from a recent trip. Based of the damage, it would have been possible for the RV structure to separate from our tow vehicle putting us and others on the road at significant risk of injury or death. We saw indications of interior movement of cabinets and rubbing on walls for several thousand miles, but no indication of significant pinbox deflection until recently. Manufacturer has provided no guidelines or communication to owners to be aware of potential problems or to indicate things to look for that may indicate the vehicle poses a serious risk/hazard. Initial signs of rubbing inside the vehicle, and a loose latch and flapping of cargo door were observed in January 2024. We have video of substantial gap opening and movement of interior cabinets when taking vehicle off of stabilizer jacks and loading onto fifth wheel hitch of truck. Unable to get additional pictures currently as the RV is at the dealer for repairs. Will attempt to get photos of internal frame damage early next week if possible.
Mfg Campaign: 11636284
Recall Date: Jan 16, 2025
Grand Design Rv, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Excessive frame flex in pin box area of fifth wheel. Forward left cargo door unlatching while towing. Vehicle is currently at Lazydays dealer in TN for inspection and TSB for excessive frame flex. Inspection has revealed major structural cracks and structural failure in upper deck steel frame structure. Vehicle has been deemed unsafe to transport and must be repaired in place or partially repaired for transport to factory. We noticed excessive deformation of the pin box and substantial rubbing of internal cabinets, etc upon return from a recent trip. Based of the damage, it would have been possible for the RV structure to separate from our tow vehicle putting us and others on the road at significant risk of injury or death. We saw indications of interior movement of cabinets and rubbing on walls for several thousand miles, but no indication of significant pinbox deflection until recently. Manufacturer has provided no guidelines or communication to owners to be aware of potential problems or to indicate things to look for that may indicate the vehicle poses a serious risk/hazard. Initial signs of rubbing inside the vehicle, and a loose latch and flapping of cargo door were observed in January 2024. We have video of substantial gap opening and movement of interior cabinets when taking vehicle off of stabilizer jacks and loading onto fifth wheel hitch of truck. Unable to get additional pictures currently as the RV is at the dealer for repairs. Will attempt to get photos of internal frame damage early next week if possible.
Corrective Action:
Excessive frame flex in pin box area of fifth wheel. Forward left cargo door unlatching while towing. Vehicle is currently at Lazydays dealer in TN for inspection and TSB for excessive frame flex. Inspection has revealed major structural cracks and structural failure in upper deck steel frame structure. Vehicle has been deemed unsafe to transport and must be repaired in place or partially repaired for transport to factory. We noticed excessive deformation of the pin box and substantial rubbing of internal cabinets, etc upon return from a recent trip. Based of the damage, it would have been possible for the RV structure to separate from our tow vehicle putting us and others on the road at significant risk of injury or death. We saw indications of interior movement of cabinets and rubbing on walls for several thousand miles, but no indication of significant pinbox deflection until recently. Manufacturer has provided no guidelines or communication to owners to be aware of potential problems or to indicate things to look for that may indicate the vehicle poses a serious risk/hazard. Initial signs of rubbing inside the vehicle, and a loose latch and flapping of cargo door were observed in January 2024. We have video of substantial gap opening and movement of interior cabinets when taking vehicle off of stabilizer jacks and loading onto fifth wheel hitch of truck. Unable to get additional pictures currently as the RV is at the dealer for repairs. Will attempt to get photos of internal frame damage early next week if possible.
Additional Notes:
Excessive frame flex in pin box area of fifth wheel. Forward left cargo door unlatching while towing. Vehicle is currently at Lazydays dealer in TN for inspection and TSB for excessive frame flex. Inspection has revealed major structural cracks and structural failure in upper deck steel frame structure. Vehicle has been deemed unsafe to transport and must be repaired in place or partially repaired for transport to factory. We noticed excessive deformation of the pin box and substantial rubbing of internal cabinets, etc upon return from a recent trip. Based of the damage, it would have been possible for the RV structure to separate from our tow vehicle putting us and others on the road at significant risk of injury or death. We saw indications of interior movement of cabinets and rubbing on walls for several thousand miles, but no indication of significant pinbox deflection until recently. Manufacturer has provided no guidelines or communication to owners to be aware of potential problems or to indicate things to look for that may indicate the vehicle poses a serious risk/hazard. Initial signs of rubbing inside the vehicle, and a loose latch and flapping of cargo door were observed in January 2024. We have video of substantial gap opening and movement of interior cabinets when taking vehicle off of stabilizer jacks and loading onto fifth wheel hitch of truck. Unable to get additional pictures currently as the RV is at the dealer for repairs. Will attempt to get photos of internal frame damage early next week if possible.
Mfg Campaign: 11636284
Recall Date: Jan 16, 2025
Grand Design Rv, Llc
Defect Description:
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Potential Consequences:
Excessive frame flex in pin box area of fifth wheel. Forward left cargo door unlatching while towing. Vehicle is currently at Lazydays dealer in TN for inspection and TSB for excessive frame flex. Inspection has revealed major structural cracks and structural failure in upper deck steel frame structure. Vehicle has been deemed unsafe to transport and must be repaired in place or partially repaired for transport to factory. We noticed excessive deformation of the pin box and substantial rubbing of internal cabinets, etc upon return from a recent trip. Based of the damage, it would have been possible for the RV structure to separate from our tow vehicle putting us and others on the road at significant risk of injury or death. We saw indications of interior movement of cabinets and rubbing on walls for several thousand miles, but no indication of significant pinbox deflection until recently. Manufacturer has provided no guidelines or communication to owners to be aware of potential problems or to indicate things to look for that may indicate the vehicle poses a serious risk/hazard. Initial signs of rubbing inside the vehicle, and a loose latch and flapping of cargo door were observed in January 2024. We have video of substantial gap opening and movement of interior cabinets when taking vehicle off of stabilizer jacks and loading onto fifth wheel hitch of truck. Unable to get additional pictures currently as the RV is at the dealer for repairs. Will attempt to get photos of internal frame damage early next week if possible.
Corrective Action:
Excessive frame flex in pin box area of fifth wheel. Forward left cargo door unlatching while towing. Vehicle is currently at Lazydays dealer in TN for inspection and TSB for excessive frame flex. Inspection has revealed major structural cracks and structural failure in upper deck steel frame structure. Vehicle has been deemed unsafe to transport and must be repaired in place or partially repaired for transport to factory. We noticed excessive deformation of the pin box and substantial rubbing of internal cabinets, etc upon return from a recent trip. Based of the damage, it would have been possible for the RV structure to separate from our tow vehicle putting us and others on the road at significant risk of injury or death. We saw indications of interior movement of cabinets and rubbing on walls for several thousand miles, but no indication of significant pinbox deflection until recently. Manufacturer has provided no guidelines or communication to owners to be aware of potential problems or to indicate things to look for that may indicate the vehicle poses a serious risk/hazard. Initial signs of rubbing inside the vehicle, and a loose latch and flapping of cargo door were observed in January 2024. We have video of substantial gap opening and movement of interior cabinets when taking vehicle off of stabilizer jacks and loading onto fifth wheel hitch of truck. Unable to get additional pictures currently as the RV is at the dealer for repairs. Will attempt to get photos of internal frame damage early next week if possible.
Additional Notes:
Excessive frame flex in pin box area of fifth wheel. Forward left cargo door unlatching while towing. Vehicle is currently at Lazydays dealer in TN for inspection and TSB for excessive frame flex. Inspection has revealed major structural cracks and structural failure in upper deck steel frame structure. Vehicle has been deemed unsafe to transport and must be repaired in place or partially repaired for transport to factory. We noticed excessive deformation of the pin box and substantial rubbing of internal cabinets, etc upon return from a recent trip. Based of the damage, it would have been possible for the RV structure to separate from our tow vehicle putting us and others on the road at significant risk of injury or death. We saw indications of interior movement of cabinets and rubbing on walls for several thousand miles, but no indication of significant pinbox deflection until recently. Manufacturer has provided no guidelines or communication to owners to be aware of potential problems or to indicate things to look for that may indicate the vehicle poses a serious risk/hazard. Initial signs of rubbing inside the vehicle, and a loose latch and flapping of cargo door were observed in January 2024. We have video of substantial gap opening and movement of interior cabinets when taking vehicle off of stabilizer jacks and loading onto fifth wheel hitch of truck. Unable to get additional pictures currently as the RV is at the dealer for repairs. Will attempt to get photos of internal frame damage early next week if possible.
Mfg Campaign: 11636284
Recall Date: Jan 16, 2025
Grand Design Rv, Llc
Defect Description:
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Potential Consequences:
Side compartments opening while towing unit on highway…items in compartment flying out …hatches won’t closed properly to much gap…big gap also on top cap where it connects to wall in front..unit taken to lazdays Tampa for frame flex recall…inspection revealed major cracks in frame everywhere as a result causing major frame flex…lots of welding is being done…by grand design mechanic ..slide system also damaged as a result of frame flex …unit is currently still at lazdays Tampa being welded together…they keep finding more and more damage …. You guys should send an inspector to inspect it to see major frame damage from poor frame build I believe unit is unsafe to be roadworthy with the amount of welding and repairs to frame the keep doing
Corrective Action:
Side compartments opening while towing unit on highway…items in compartment flying out …hatches won’t closed properly to much gap…big gap also on top cap where it connects to wall in front..unit taken to lazdays Tampa for frame flex recall…inspection revealed major cracks in frame everywhere as a result causing major frame flex…lots of welding is being done…by grand design mechanic ..slide system also damaged as a result of frame flex …unit is currently still at lazdays Tampa being welded together…they keep finding more and more damage …. You guys should send an inspector to inspect it to see major frame damage from poor frame build I believe unit is unsafe to be roadworthy with the amount of welding and repairs to frame the keep doing
Additional Notes:
Side compartments opening while towing unit on highway…items in compartment flying out …hatches won’t closed properly to much gap…big gap also on top cap where it connects to wall in front..unit taken to lazdays Tampa for frame flex recall…inspection revealed major cracks in frame everywhere as a result causing major frame flex…lots of welding is being done…by grand design mechanic ..slide system also damaged as a result of frame flex …unit is currently still at lazdays Tampa being welded together…they keep finding more and more damage …. You guys should send an inspector to inspect it to see major frame damage from poor frame build I believe unit is unsafe to be roadworthy with the amount of welding and repairs to frame the keep doing
Mfg Campaign: 11636185
Recall Date: Jan 15, 2025
Grand Design Rv, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Side compartments opening while towing unit on highway…items in compartment flying out …hatches won’t closed properly to much gap…big gap also on top cap where it connects to wall in front..unit taken to lazdays Tampa for frame flex recall…inspection revealed major cracks in frame everywhere as a result causing major frame flex…lots of welding is being done…by grand design mechanic ..slide system also damaged as a result of frame flex …unit is currently still at lazdays Tampa being welded together…they keep finding more and more damage …. You guys should send an inspector to inspect it to see major frame damage from poor frame build I believe unit is unsafe to be roadworthy with the amount of welding and repairs to frame the keep doing
Corrective Action:
Side compartments opening while towing unit on highway…items in compartment flying out …hatches won’t closed properly to much gap…big gap also on top cap where it connects to wall in front..unit taken to lazdays Tampa for frame flex recall…inspection revealed major cracks in frame everywhere as a result causing major frame flex…lots of welding is being done…by grand design mechanic ..slide system also damaged as a result of frame flex …unit is currently still at lazdays Tampa being welded together…they keep finding more and more damage …. You guys should send an inspector to inspect it to see major frame damage from poor frame build I believe unit is unsafe to be roadworthy with the amount of welding and repairs to frame the keep doing
Additional Notes:
Side compartments opening while towing unit on highway…items in compartment flying out …hatches won’t closed properly to much gap…big gap also on top cap where it connects to wall in front..unit taken to lazdays Tampa for frame flex recall…inspection revealed major cracks in frame everywhere as a result causing major frame flex…lots of welding is being done…by grand design mechanic ..slide system also damaged as a result of frame flex …unit is currently still at lazdays Tampa being welded together…they keep finding more and more damage …. You guys should send an inspector to inspect it to see major frame damage from poor frame build I believe unit is unsafe to be roadworthy with the amount of welding and repairs to frame the keep doing
Mfg Campaign: 11636185
Recall Date: Jan 15, 2025
Grand Design Rv, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Side compartments opening while towing unit on highway…items in compartment flying out …hatches won’t closed properly to much gap…big gap also on top cap where it connects to wall in front..unit taken to lazdays Tampa for frame flex recall…inspection revealed major cracks in frame everywhere as a result causing major frame flex…lots of welding is being done…by grand design mechanic ..slide system also damaged as a result of frame flex …unit is currently still at lazdays Tampa being welded together…they keep finding more and more damage …. You guys should send an inspector to inspect it to see major frame damage from poor frame build I believe unit is unsafe to be roadworthy with the amount of welding and repairs to frame the keep doing
Corrective Action:
Side compartments opening while towing unit on highway…items in compartment flying out …hatches won’t closed properly to much gap…big gap also on top cap where it connects to wall in front..unit taken to lazdays Tampa for frame flex recall…inspection revealed major cracks in frame everywhere as a result causing major frame flex…lots of welding is being done…by grand design mechanic ..slide system also damaged as a result of frame flex …unit is currently still at lazdays Tampa being welded together…they keep finding more and more damage …. You guys should send an inspector to inspect it to see major frame damage from poor frame build I believe unit is unsafe to be roadworthy with the amount of welding and repairs to frame the keep doing
Additional Notes:
Side compartments opening while towing unit on highway…items in compartment flying out …hatches won’t closed properly to much gap…big gap also on top cap where it connects to wall in front..unit taken to lazdays Tampa for frame flex recall…inspection revealed major cracks in frame everywhere as a result causing major frame flex…lots of welding is being done…by grand design mechanic ..slide system also damaged as a result of frame flex …unit is currently still at lazdays Tampa being welded together…they keep finding more and more damage …. You guys should send an inspector to inspect it to see major frame damage from poor frame build I believe unit is unsafe to be roadworthy with the amount of welding and repairs to frame the keep doing
Mfg Campaign: 11636185
Recall Date: Jan 15, 2025
Grand Design Rv, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
I am experiencing major frame failure. My propane doors on both sides have opened while towing. Gotten so bad i had to duct tape them shut. Not safe pulling over to do this. The main cause of this happening is Frame Flexing which i can confirm with a video i took. I can also see my frame flexing while hitching and unhitching trailer. My top floors are squeaking badly which is indicative to my frame bending and breaking welds. Doing research I have seen pictures of other trailers the same year with broken and cracked frames. This poses a safety issue while towing as i feel the trailer can break away from the tow rig and cause some serious damage.
Corrective Action:
I am experiencing major frame failure. My propane doors on both sides have opened while towing. Gotten so bad i had to duct tape them shut. Not safe pulling over to do this. The main cause of this happening is Frame Flexing which i can confirm with a video i took. I can also see my frame flexing while hitching and unhitching trailer. My top floors are squeaking badly which is indicative to my frame bending and breaking welds. Doing research I have seen pictures of other trailers the same year with broken and cracked frames. This poses a safety issue while towing as i feel the trailer can break away from the tow rig and cause some serious damage.
Additional Notes:
I am experiencing major frame failure. My propane doors on both sides have opened while towing. Gotten so bad i had to duct tape them shut. Not safe pulling over to do this. The main cause of this happening is Frame Flexing which i can confirm with a video i took. I can also see my frame flexing while hitching and unhitching trailer. My top floors are squeaking badly which is indicative to my frame bending and breaking welds. Doing research I have seen pictures of other trailers the same year with broken and cracked frames. This poses a safety issue while towing as i feel the trailer can break away from the tow rig and cause some serious damage.
Mfg Campaign: 11633267
Recall Date: Dec 30, 2024
Grand Design Rv, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
I own a 2021 Grand Design Momentum 381m. In august of this year we found broken welds and bolts in our RV frame. The dealer we took it to told us grand design has known about the issue for several years but refuses to issue a recall, instead they issued a service bulletin. GD told us on the phone, there have been no catastrophic failures yet, so there is no need for a recall. Blue Compass RV in Prescott, AZ, at the direction of GD, welded the frame and told us it was good to drive back home to Florida. Once back in FL, we took the RV to the dealer we purchased it from to have the cabinets repaired, the frame flexing caused damage to the cabinets in the front of the RV. The dealer told us the frame was not fixed and needed to go to the factory in Indiana for repair. We have been unable to use our RV for 3 months now. We are currently waiting for our RV to be transported to the GD factory on 8 Jan 2025.
Corrective Action:
I own a 2021 Grand Design Momentum 381m. In august of this year we found broken welds and bolts in our RV frame. The dealer we took it to told us grand design has known about the issue for several years but refuses to issue a recall, instead they issued a service bulletin. GD told us on the phone, there have been no catastrophic failures yet, so there is no need for a recall. Blue Compass RV in Prescott, AZ, at the direction of GD, welded the frame and told us it was good to drive back home to Florida. Once back in FL, we took the RV to the dealer we purchased it from to have the cabinets repaired, the frame flexing caused damage to the cabinets in the front of the RV. The dealer told us the frame was not fixed and needed to go to the factory in Indiana for repair. We have been unable to use our RV for 3 months now. We are currently waiting for our RV to be transported to the GD factory on 8 Jan 2025.
Additional Notes:
I own a 2021 Grand Design Momentum 381m. In august of this year we found broken welds and bolts in our RV frame. The dealer we took it to told us grand design has known about the issue for several years but refuses to issue a recall, instead they issued a service bulletin. GD told us on the phone, there have been no catastrophic failures yet, so there is no need for a recall. Blue Compass RV in Prescott, AZ, at the direction of GD, welded the frame and told us it was good to drive back home to Florida. Once back in FL, we took the RV to the dealer we purchased it from to have the cabinets repaired, the frame flexing caused damage to the cabinets in the front of the RV. The dealer told us the frame was not fixed and needed to go to the factory in Indiana for repair. We have been unable to use our RV for 3 months now. We are currently waiting for our RV to be transported to the GD factory on 8 Jan 2025.
Mfg Campaign: 11632960
Recall Date: Dec 29, 2024
Grand Design Rv, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Due to excessive frame flex, multiple welds have broken and the trailer walls are coming apart from the main frame. Vehicle is currently in for repair, but if the hitch had broken while towing, or if the walls had completely separated while towing, the result would have been a serious, and potentially fatal, accident.
Corrective Action:
Due to excessive frame flex, multiple welds have broken and the trailer walls are coming apart from the main frame. Vehicle is currently in for repair, but if the hitch had broken while towing, or if the walls had completely separated while towing, the result would have been a serious, and potentially fatal, accident.
Additional Notes:
Due to excessive frame flex, multiple welds have broken and the trailer walls are coming apart from the main frame. Vehicle is currently in for repair, but if the hitch had broken while towing, or if the walls had completely separated while towing, the result would have been a serious, and potentially fatal, accident.
Mfg Campaign: 11628105
Recall Date: Nov 30, 2024
Grand Design Rv, Llc
Defect Description:
SUSPENSION
Potential Consequences:
The frame and suspension on our 2021 Grand Design is failing. The frame on the upper deck has broken welds and there is visible movement in the upper deck when hitching and unhitching. The furniture inside the main bedroom move when hitching and unhitching. The side walls have started to detach from the frame as evidenced by screws backing out or breaking. The suspension has bent components. The frame is also bending in the right front. The hitch visibly moves into the upper deck when hitching.
Corrective Action:
The frame and suspension on our 2021 Grand Design is failing. The frame on the upper deck has broken welds and there is visible movement in the upper deck when hitching and unhitching. The furniture inside the main bedroom move when hitching and unhitching. The side walls have started to detach from the frame as evidenced by screws backing out or breaking. The suspension has bent components. The frame is also bending in the right front. The hitch visibly moves into the upper deck when hitching.
Additional Notes:
The frame and suspension on our 2021 Grand Design is failing. The frame on the upper deck has broken welds and there is visible movement in the upper deck when hitching and unhitching. The furniture inside the main bedroom move when hitching and unhitching. The side walls have started to detach from the frame as evidenced by screws backing out or breaking. The suspension has bent components. The frame is also bending in the right front. The hitch visibly moves into the upper deck when hitching.
Mfg Campaign: 11627216
Recall Date: Nov 25, 2024
Grand Design Rv, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The frame and suspension on our 2021 Grand Design is failing. The frame on the upper deck has broken welds and there is visible movement in the upper deck when hitching and unhitching. The furniture inside the main bedroom move when hitching and unhitching. The side walls have started to detach from the frame as evidenced by screws backing out or breaking. The suspension has bent components. The frame is also bending in the right front. The hitch visibly moves into the upper deck when hitching.
Corrective Action:
The frame and suspension on our 2021 Grand Design is failing. The frame on the upper deck has broken welds and there is visible movement in the upper deck when hitching and unhitching. The furniture inside the main bedroom move when hitching and unhitching. The side walls have started to detach from the frame as evidenced by screws backing out or breaking. The suspension has bent components. The frame is also bending in the right front. The hitch visibly moves into the upper deck when hitching.
Additional Notes:
The frame and suspension on our 2021 Grand Design is failing. The frame on the upper deck has broken welds and there is visible movement in the upper deck when hitching and unhitching. The furniture inside the main bedroom move when hitching and unhitching. The side walls have started to detach from the frame as evidenced by screws backing out or breaking. The suspension has bent components. The frame is also bending in the right front. The hitch visibly moves into the upper deck when hitching.
Mfg Campaign: 11627216
Recall Date: Nov 25, 2024
Grand Design Rv, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I had noticed the Pin Box flexing, especially over bumps or any rough road or bridge approach. As it got worse I could tell we a lot of flex in the frame area where the Pin Box is located. I contacted the dealer and they examined our RV and determined the frame was flexing due to the bolts connecting the chassis to the actual frame of the RV body being to small and working loose/broke. The dealer replaced the bolts with larger bolts and advised the flex is now within specifications. It is better but it's not great by any means. I'm concerned as the RV gets older the condition will get worse and could even become hazardous. This condition has already affected the value of the RV and when it's out of warranty I'll have no recourse other than to fix it myself.
Corrective Action:
I had noticed the Pin Box flexing, especially over bumps or any rough road or bridge approach. As it got worse I could tell we a lot of flex in the frame area where the Pin Box is located. I contacted the dealer and they examined our RV and determined the frame was flexing due to the bolts connecting the chassis to the actual frame of the RV body being to small and working loose/broke. The dealer replaced the bolts with larger bolts and advised the flex is now within specifications. It is better but it's not great by any means. I'm concerned as the RV gets older the condition will get worse and could even become hazardous. This condition has already affected the value of the RV and when it's out of warranty I'll have no recourse other than to fix it myself.
Additional Notes:
I had noticed the Pin Box flexing, especially over bumps or any rough road or bridge approach. As it got worse I could tell we a lot of flex in the frame area where the Pin Box is located. I contacted the dealer and they examined our RV and determined the frame was flexing due to the bolts connecting the chassis to the actual frame of the RV body being to small and working loose/broke. The dealer replaced the bolts with larger bolts and advised the flex is now within specifications. It is better but it's not great by any means. I'm concerned as the RV gets older the condition will get worse and could even become hazardous. This condition has already affected the value of the RV and when it's out of warranty I'll have no recourse other than to fix it myself.
Mfg Campaign: 11623904
Recall Date: Nov 6, 2024
Grand Design Rv, Llc
Defect Description:
STRUCTURE
Potential Consequences:
I had noticed the Pin Box flexing, especially over bumps or any rough road or bridge approach. As it got worse I could tell we a lot of flex in the frame area where the Pin Box is located. I contacted the dealer and they examined our RV and determined the frame was flexing due to the bolts connecting the chassis to the actual frame of the RV body being to small and working loose/broke. The dealer replaced the bolts with larger bolts and advised the flex is now within specifications. It is better but it's not great by any means. I'm concerned as the RV gets older the condition will get worse and could even become hazardous. This condition has already affected the value of the RV and when it's out of warranty I'll have no recourse other than to fix it myself.
Corrective Action:
I had noticed the Pin Box flexing, especially over bumps or any rough road or bridge approach. As it got worse I could tell we a lot of flex in the frame area where the Pin Box is located. I contacted the dealer and they examined our RV and determined the frame was flexing due to the bolts connecting the chassis to the actual frame of the RV body being to small and working loose/broke. The dealer replaced the bolts with larger bolts and advised the flex is now within specifications. It is better but it's not great by any means. I'm concerned as the RV gets older the condition will get worse and could even become hazardous. This condition has already affected the value of the RV and when it's out of warranty I'll have no recourse other than to fix it myself.
Additional Notes:
I had noticed the Pin Box flexing, especially over bumps or any rough road or bridge approach. As it got worse I could tell we a lot of flex in the frame area where the Pin Box is located. I contacted the dealer and they examined our RV and determined the frame was flexing due to the bolts connecting the chassis to the actual frame of the RV body being to small and working loose/broke. The dealer replaced the bolts with larger bolts and advised the flex is now within specifications. It is better but it's not great by any means. I'm concerned as the RV gets older the condition will get worse and could even become hazardous. This condition has already affected the value of the RV and when it's out of warranty I'll have no recourse other than to fix it myself.
Mfg Campaign: 11623904
Recall Date: Nov 6, 2024
Grand Design Rv, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Frame failure! Driving down the road and noticed the kin box moving up and down into the Rv! I do not feel comfortable towing this Rv I feel it is going to cause a serious accident.
Corrective Action:
Frame failure! Driving down the road and noticed the kin box moving up and down into the Rv! I do not feel comfortable towing this Rv I feel it is going to cause a serious accident.
Additional Notes:
Frame failure! Driving down the road and noticed the kin box moving up and down into the Rv! I do not feel comfortable towing this Rv I feel it is going to cause a serious accident.
Mfg Campaign: 11616633
Recall Date: Sep 26, 2024
Grand Design Rv, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Frame failure! Driving down the road and noticed the kin box moving up and down into the Rv! I do not feel comfortable towing this Rv I feel it is going to cause a serious accident.
Corrective Action:
Frame failure! Driving down the road and noticed the kin box moving up and down into the Rv! I do not feel comfortable towing this Rv I feel it is going to cause a serious accident.
Additional Notes:
Frame failure! Driving down the road and noticed the kin box moving up and down into the Rv! I do not feel comfortable towing this Rv I feel it is going to cause a serious accident.
Mfg Campaign: 11616633
Recall Date: Sep 26, 2024
Grand Design Rv, Llc
Defect Description:
SUSPENSION
Potential Consequences:
Our 2021 Grand Design 395ms has FRAME FAILURE. The upper body of the frame has multiple broken welds and has separated during road use. If the welds continue to fail I have been told the lower half of the 5th wheel will fall to the pavement. If this were to occur during travel it could be catastrophic. This issue was iniitally repaired in thermopolis by a mobile welder. This initial repair failed and we had to contact the manufacturer. They initially told us it would be a couple months before their SRT team could repair. After multiple days we were connected with another mobile repair man from Montana Mobile Repair (Shawn) who stated "This is the worst frame repair he has had to make". After many hours he added extra bracing and support. Grand Design stated we needed to get it home. Approx. 1700 miles back to Michigan and we would need to setup an appointment for service repair. We are concerned with the fact that they are requiring owners to drive such defective units so far and putting the owners and others in harms way. We had no choice but to make the drive. We were denied any other forms of help such as flying the family home or paying for the extended stay until SRT arrived on site for the repair. Our final communication says once we arrive in Michigan to contact Grand Design and they will send someone to pick up our rig and transport it Grand Design.
Corrective Action:
Our 2021 Grand Design 395ms has FRAME FAILURE. The upper body of the frame has multiple broken welds and has separated during road use. If the welds continue to fail I have been told the lower half of the 5th wheel will fall to the pavement. If this were to occur during travel it could be catastrophic. This issue was iniitally repaired in thermopolis by a mobile welder. This initial repair failed and we had to contact the manufacturer. They initially told us it would be a couple months before their SRT team could repair. After multiple days we were connected with another mobile repair man from Montana Mobile Repair (Shawn) who stated "This is the worst frame repair he has had to make". After many hours he added extra bracing and support. Grand Design stated we needed to get it home. Approx. 1700 miles back to Michigan and we would need to setup an appointment for service repair. We are concerned with the fact that they are requiring owners to drive such defective units so far and putting the owners and others in harms way. We had no choice but to make the drive. We were denied any other forms of help such as flying the family home or paying for the extended stay until SRT arrived on site for the repair. Our final communication says once we arrive in Michigan to contact Grand Design and they will send someone to pick up our rig and transport it Grand Design.
Additional Notes:
Our 2021 Grand Design 395ms has FRAME FAILURE. The upper body of the frame has multiple broken welds and has separated during road use. If the welds continue to fail I have been told the lower half of the 5th wheel will fall to the pavement. If this were to occur during travel it could be catastrophic. This issue was iniitally repaired in thermopolis by a mobile welder. This initial repair failed and we had to contact the manufacturer. They initially told us it would be a couple months before their SRT team could repair. After multiple days we were connected with another mobile repair man from Montana Mobile Repair (Shawn) who stated "This is the worst frame repair he has had to make". After many hours he added extra bracing and support. Grand Design stated we needed to get it home. Approx. 1700 miles back to Michigan and we would need to setup an appointment for service repair. We are concerned with the fact that they are requiring owners to drive such defective units so far and putting the owners and others in harms way. We had no choice but to make the drive. We were denied any other forms of help such as flying the family home or paying for the extended stay until SRT arrived on site for the repair. Our final communication says once we arrive in Michigan to contact Grand Design and they will send someone to pick up our rig and transport it Grand Design.
Mfg Campaign: 11613696
Recall Date: Sep 10, 2024
Grand Design Rv, Llc
Defect Description:
STRUCTURE
Potential Consequences:
Our 2021 Grand Design 395ms has FRAME FAILURE. The upper body of the frame has multiple broken welds and has separated during road use. If the welds continue to fail I have been told the lower half of the 5th wheel will fall to the pavement. If this were to occur during travel it could be catastrophic. This issue was iniitally repaired in thermopolis by a mobile welder. This initial repair failed and we had to contact the manufacturer. They initially told us it would be a couple months before their SRT team could repair. After multiple days we were connected with another mobile repair man from Montana Mobile Repair (Shawn) who stated "This is the worst frame repair he has had to make". After many hours he added extra bracing and support. Grand Design stated we needed to get it home. Approx. 1700 miles back to Michigan and we would need to setup an appointment for service repair. We are concerned with the fact that they are requiring owners to drive such defective units so far and putting the owners and others in harms way. We had no choice but to make the drive. We were denied any other forms of help such as flying the family home or paying for the extended stay until SRT arrived on site for the repair. Our final communication says once we arrive in Michigan to contact Grand Design and they will send someone to pick up our rig and transport it Grand Design.
Corrective Action:
Our 2021 Grand Design 395ms has FRAME FAILURE. The upper body of the frame has multiple broken welds and has separated during road use. If the welds continue to fail I have been told the lower half of the 5th wheel will fall to the pavement. If this were to occur during travel it could be catastrophic. This issue was iniitally repaired in thermopolis by a mobile welder. This initial repair failed and we had to contact the manufacturer. They initially told us it would be a couple months before their SRT team could repair. After multiple days we were connected with another mobile repair man from Montana Mobile Repair (Shawn) who stated "This is the worst frame repair he has had to make". After many hours he added extra bracing and support. Grand Design stated we needed to get it home. Approx. 1700 miles back to Michigan and we would need to setup an appointment for service repair. We are concerned with the fact that they are requiring owners to drive such defective units so far and putting the owners and others in harms way. We had no choice but to make the drive. We were denied any other forms of help such as flying the family home or paying for the extended stay until SRT arrived on site for the repair. Our final communication says once we arrive in Michigan to contact Grand Design and they will send someone to pick up our rig and transport it Grand Design.
Additional Notes:
Our 2021 Grand Design 395ms has FRAME FAILURE. The upper body of the frame has multiple broken welds and has separated during road use. If the welds continue to fail I have been told the lower half of the 5th wheel will fall to the pavement. If this were to occur during travel it could be catastrophic. This issue was iniitally repaired in thermopolis by a mobile welder. This initial repair failed and we had to contact the manufacturer. They initially told us it would be a couple months before their SRT team could repair. After multiple days we were connected with another mobile repair man from Montana Mobile Repair (Shawn) who stated "This is the worst frame repair he has had to make". After many hours he added extra bracing and support. Grand Design stated we needed to get it home. Approx. 1700 miles back to Michigan and we would need to setup an appointment for service repair. We are concerned with the fact that they are requiring owners to drive such defective units so far and putting the owners and others in harms way. We had no choice but to make the drive. We were denied any other forms of help such as flying the family home or paying for the extended stay until SRT arrived on site for the repair. Our final communication says once we arrive in Michigan to contact Grand Design and they will send someone to pick up our rig and transport it Grand Design.
Mfg Campaign: 11613696
Recall Date: Sep 10, 2024
Grand Design Rv, Llc
Defect Description:
SUSPENSION
Potential Consequences:
5th wheel with frame flex issues. Compartment doors and entry/exit doors open while traveling down the road. The underlying issue is frame flex.
Corrective Action:
5th wheel with frame flex issues. Compartment doors and entry/exit doors open while traveling down the road. The underlying issue is frame flex.
Additional Notes:
5th wheel with frame flex issues. Compartment doors and entry/exit doors open while traveling down the road. The underlying issue is frame flex.
Mfg Campaign: 11611881
Recall Date: Aug 30, 2024
Grand Design Rv, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
5th wheel with frame flex issues. Compartment doors and entry/exit doors open while traveling down the road. The underlying issue is frame flex.
Corrective Action:
5th wheel with frame flex issues. Compartment doors and entry/exit doors open while traveling down the road. The underlying issue is frame flex.
Additional Notes:
5th wheel with frame flex issues. Compartment doors and entry/exit doors open while traveling down the road. The underlying issue is frame flex.
Mfg Campaign: 11611881
Recall Date: Aug 30, 2024
Grand Design Rv, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2021 Grand Design Recreational Momentum. The contact stated that while having maintenance work completed on the RV, the dealer removed the nose cap and noticed that the insulation and the mylar tarp near the rear of the RV was burned. The contact was informed that the wiring on the nose cap had been overheating and causing the burn. The dealer had reconnected the wiring but had not repaired the RV. The manufacturer was made aware of the failure. The failure mileage was 40,000.
Corrective Action:
The contact owns a 2021 Grand Design Recreational Momentum. The contact stated that while having maintenance work completed on the RV, the dealer removed the nose cap and noticed that the insulation and the mylar tarp near the rear of the RV was burned. The contact was informed that the wiring on the nose cap had been overheating and causing the burn. The dealer had reconnected the wiring but had not repaired the RV. The manufacturer was made aware of the failure. The failure mileage was 40,000.
Additional Notes:
The contact owns a 2021 Grand Design Recreational Momentum. The contact stated that while having maintenance work completed on the RV, the dealer removed the nose cap and noticed that the insulation and the mylar tarp near the rear of the RV was burned. The contact was informed that the wiring on the nose cap had been overheating and causing the burn. The dealer had reconnected the wiring but had not repaired the RV. The manufacturer was made aware of the failure. The failure mileage was 40,000.
Mfg Campaign: 11608146
Recall Date: Aug 13, 2024
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Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury
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