GRAND DESIGN MOMENTUM 2021

Complete listing of complaints and recalls for this vehicle

77
Complaints
12
Recalls

Complaints & Recalls

77 Complaints 12 Recalls

Official Safety Recalls - Important!

12 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Grand Design Rv, Llc
NHTSA Campaign: 23V490000 SAFETY RECALL
6.3K Vehicles Affected
Recall Date: Jul 17, 2023
Safety Issue:

Grand Design RV, LLC. (Grand Design) is recalling certain 2021-2024 Momentum and Solitude fifth wheels, equipped with certain CURT 7000 and 8000 lb axles. The U-bolts may have been improperly tightened, which can cause the axle to move out of position.

Potential Risk:
An axle that moves out of position can cause a loss of vehicle control and increase the risk of a crash.
FREE Recall Solution:
Dealers will inspect and tighten the U-bolts, as necessary. Any damaged components will be replaced. Repairs will be performed free of charge. Owner notification letters were mailed August 16, 2023. Owners may contact Grand Design customer service at 1-574-825-9679. Grand Design's number for this recall is 910039.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local GRAND DESIGN dealer to schedule your FREE recall repair.
Manufacturer: GRAND DESIGN
Mfg Campaign: 910039
Notice Date: Aug 16, 2023
Recall Date: Jul 17, 2023
Grand Design Rv, Llc
NHTSA Campaign: 22V038000 SAFETY RECALL
43.4K Vehicles Affected
Recall Date: Jan 28, 2022
Safety Issue:

Grand Design RV, LLC (Grand Design) is recalling certain 2013-2021 Momentum, Solitude, and Reflection recreational vehicles. A 110-volt wire in the refrigerator cabinet may be improperly secured, which could result in the wire contacting the refrigerator cooling unit, causing an electrical arc.

Potential Risk:
An electrical arc increases the risk of a fire.
FREE Recall Solution:
Dealers will inspect and replace any damaged wiring, and properly secure the wires, free of charge. Owner notification letters were mailed on February 21, 2022. Owners may contact Grand Design customer service at 1-574-825-9679. Grand Design's number for this recall is 910026.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local GRAND DESIGN dealer to schedule your FREE recall repair.
Manufacturer: GRAND DESIGN
Mfg Campaign: 910026
Notice Date: Feb 21, 2022
Recall Date: Jan 28, 2022
Grand Design Rv, Llc
NHTSA Campaign: 21V393000 SAFETY RECALL
55.5K Vehicles Affected
Recall Date: May 26, 2021
Safety Issue:

Grand Design RV, LLC (Grand Design) is recalling certain 2016-2021 Imagine, Transcend, and Momentum travel trailers. The LP regulator that controls the LP gas pressure may fail, allowing excessive gas pressure that causes the appliance flame to increase.

Potential Risk:
Excessive gas pressure and a larger than intended appliance flame can increase the risk of a fire.
FREE Recall Solution:
Dealers will replace the LP regulator, free of charge. Owner notification letters were mailed June 24, 2021. Owners may contact Grand Design customer service at 1-574-825-9679. Grand Design's number for this recall is 910023.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local GRAND DESIGN dealer to schedule your FREE recall repair.
Manufacturer: GRAND DESIGN
Mfg Campaign: 910023
Notice Date: Jun 24, 2021
Recall Date: May 26, 2021

Consumer Complaints

77 Complaints
Grand Design Rv, Llc
Campaign: 11671713 Other
Jul 7, 2025
Defect Description:

POWER TRAIN

Potential Consequences:

Frame failure 2 inches of deflection Doors popped open on hwy walls cracked lag bolts falling out water leaks and floor rotting out from flex

Corrective Action:

Frame failure 2 inches of deflection Doors popped open on hwy walls cracked lag bolts falling out water leaks and floor rotting out from flex

Additional Notes:

Frame failure 2 inches of deflection Doors popped open on hwy walls cracked lag bolts falling out water leaks and floor rotting out from flex

Manufacturer: GRAND DESIGN
Mfg Campaign: 11671713
Notice Date: Jul 7, 2025
Recall Date: Jul 7, 2025
Grand Design Rv, Llc
Campaign: 11671713 Other
Jul 7, 2025
Defect Description:

STRUCTURE

Potential Consequences:

Frame failure 2 inches of deflection Doors popped open on hwy walls cracked lag bolts falling out water leaks and floor rotting out from flex

Corrective Action:

Frame failure 2 inches of deflection Doors popped open on hwy walls cracked lag bolts falling out water leaks and floor rotting out from flex

Additional Notes:

Frame failure 2 inches of deflection Doors popped open on hwy walls cracked lag bolts falling out water leaks and floor rotting out from flex

Manufacturer: GRAND DESIGN
Mfg Campaign: 11671713
Notice Date: Jul 7, 2025
Recall Date: Jul 7, 2025
Grand Design Rv, Llc
Campaign: 11671713 Other
Jul 7, 2025
Defect Description:

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

Potential Consequences:

Frame failure 2 inches of deflection Doors popped open on hwy walls cracked lag bolts falling out water leaks and floor rotting out from flex

Corrective Action:

Frame failure 2 inches of deflection Doors popped open on hwy walls cracked lag bolts falling out water leaks and floor rotting out from flex

Additional Notes:

Frame failure 2 inches of deflection Doors popped open on hwy walls cracked lag bolts falling out water leaks and floor rotting out from flex

Manufacturer: GRAND DESIGN
Mfg Campaign: 11671713
Notice Date: Jul 7, 2025
Recall Date: Jul 7, 2025
Grand Design Rv, Llc
Campaign: 11664700 Other
Jun 3, 2025
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

FRAME FAILURE AND STRUCTURE. CARGO DOOR OPENED WHILE TRAVELING. (SAFETY ISSUE) FURNITURE SEPARATING FROM STRUCTURE. BROKEN OVERHEAD CABINETS OVER BED (SAFETY ISSUE) WALL SEPARATING FROM FLOOR IN CARGO AREA WOOD DUSTING FROM CEILING IN BEDROOM AND GARAGE AREA.

Corrective Action:

FRAME FAILURE AND STRUCTURE. CARGO DOOR OPENED WHILE TRAVELING. (SAFETY ISSUE) FURNITURE SEPARATING FROM STRUCTURE. BROKEN OVERHEAD CABINETS OVER BED (SAFETY ISSUE) WALL SEPARATING FROM FLOOR IN CARGO AREA WOOD DUSTING FROM CEILING IN BEDROOM AND GARAGE AREA.

Additional Notes:

FRAME FAILURE AND STRUCTURE. CARGO DOOR OPENED WHILE TRAVELING. (SAFETY ISSUE) FURNITURE SEPARATING FROM STRUCTURE. BROKEN OVERHEAD CABINETS OVER BED (SAFETY ISSUE) WALL SEPARATING FROM FLOOR IN CARGO AREA WOOD DUSTING FROM CEILING IN BEDROOM AND GARAGE AREA.

Manufacturer: GRAND DESIGN
Mfg Campaign: 11664700
Notice Date: Jun 3, 2025
Recall Date: Jun 3, 2025
Grand Design Rv, Llc
Campaign: 11664700 Other
Jun 3, 2025
Defect Description:

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

Potential Consequences:

FRAME FAILURE AND STRUCTURE. CARGO DOOR OPENED WHILE TRAVELING. (SAFETY ISSUE) FURNITURE SEPARATING FROM STRUCTURE. BROKEN OVERHEAD CABINETS OVER BED (SAFETY ISSUE) WALL SEPARATING FROM FLOOR IN CARGO AREA WOOD DUSTING FROM CEILING IN BEDROOM AND GARAGE AREA.

Corrective Action:

FRAME FAILURE AND STRUCTURE. CARGO DOOR OPENED WHILE TRAVELING. (SAFETY ISSUE) FURNITURE SEPARATING FROM STRUCTURE. BROKEN OVERHEAD CABINETS OVER BED (SAFETY ISSUE) WALL SEPARATING FROM FLOOR IN CARGO AREA WOOD DUSTING FROM CEILING IN BEDROOM AND GARAGE AREA.

Additional Notes:

FRAME FAILURE AND STRUCTURE. CARGO DOOR OPENED WHILE TRAVELING. (SAFETY ISSUE) FURNITURE SEPARATING FROM STRUCTURE. BROKEN OVERHEAD CABINETS OVER BED (SAFETY ISSUE) WALL SEPARATING FROM FLOOR IN CARGO AREA WOOD DUSTING FROM CEILING IN BEDROOM AND GARAGE AREA.

Manufacturer: GRAND DESIGN
Mfg Campaign: 11664700
Notice Date: Jun 3, 2025
Recall Date: Jun 3, 2025
Grand Design Rv, Llc
Campaign: 11664700 Other
Jun 3, 2025
Defect Description:

STRUCTURE

Potential Consequences:

FRAME FAILURE AND STRUCTURE. CARGO DOOR OPENED WHILE TRAVELING. (SAFETY ISSUE) FURNITURE SEPARATING FROM STRUCTURE. BROKEN OVERHEAD CABINETS OVER BED (SAFETY ISSUE) WALL SEPARATING FROM FLOOR IN CARGO AREA WOOD DUSTING FROM CEILING IN BEDROOM AND GARAGE AREA.

Corrective Action:

FRAME FAILURE AND STRUCTURE. CARGO DOOR OPENED WHILE TRAVELING. (SAFETY ISSUE) FURNITURE SEPARATING FROM STRUCTURE. BROKEN OVERHEAD CABINETS OVER BED (SAFETY ISSUE) WALL SEPARATING FROM FLOOR IN CARGO AREA WOOD DUSTING FROM CEILING IN BEDROOM AND GARAGE AREA.

Additional Notes:

FRAME FAILURE AND STRUCTURE. CARGO DOOR OPENED WHILE TRAVELING. (SAFETY ISSUE) FURNITURE SEPARATING FROM STRUCTURE. BROKEN OVERHEAD CABINETS OVER BED (SAFETY ISSUE) WALL SEPARATING FROM FLOOR IN CARGO AREA WOOD DUSTING FROM CEILING IN BEDROOM AND GARAGE AREA.

Manufacturer: GRAND DESIGN
Mfg Campaign: 11664700
Notice Date: Jun 3, 2025
Recall Date: Jun 3, 2025
Grand Design Rv, Llc
Campaign: 11664720 Other
Jun 3, 2025
Defect Description:

SUSPENSION

Potential Consequences:

We purchased our 2021 Grand Design 395M Momentum new in early 2021. Over the past year we noticed cabinets on the passenger side bedroom separating from there wood frames. We initially repaired the cabinets ourselves thinking it was just poor workmanship. This last trip from Houston to Myrtle Beach the cabinets again separated. Someone in the campground at Myrtle Beach informed us about the issue with Grand Design's frames. Upon closer inspection I noticed that the bottom of the cap had separated approximately 1" and when you lower the unit onto the 5th wheel hitch the pin box sinks an additional 1.5". It appeared sever enough that we were uncomfortable towing the unit back to Houston. We secured an enclosed trailer (at our expense) for our items and left the unit in storage (at our expense) until we could contact Grand Design. We contacted Grand Design and are scheduling our unit to be towed to a local Myrtle Beach dealer for repair. In my opinion if we would have attempted to tow the trailer it could have broken loose and collapsed on to our truck or broke free entirely. At a minimum I do believe a letter notifying owners of the issues is warranted and what repairs/changes are being made. It is only a matter of time before there is a catastrophic event with sever injury or death.

Corrective Action:

We purchased our 2021 Grand Design 395M Momentum new in early 2021. Over the past year we noticed cabinets on the passenger side bedroom separating from there wood frames. We initially repaired the cabinets ourselves thinking it was just poor workmanship. This last trip from Houston to Myrtle Beach the cabinets again separated. Someone in the campground at Myrtle Beach informed us about the issue with Grand Design's frames. Upon closer inspection I noticed that the bottom of the cap had separated approximately 1" and when you lower the unit onto the 5th wheel hitch the pin box sinks an additional 1.5". It appeared sever enough that we were uncomfortable towing the unit back to Houston. We secured an enclosed trailer (at our expense) for our items and left the unit in storage (at our expense) until we could contact Grand Design. We contacted Grand Design and are scheduling our unit to be towed to a local Myrtle Beach dealer for repair. In my opinion if we would have attempted to tow the trailer it could have broken loose and collapsed on to our truck or broke free entirely. At a minimum I do believe a letter notifying owners of the issues is warranted and what repairs/changes are being made. It is only a matter of time before there is a catastrophic event with sever injury or death.

Additional Notes:

We purchased our 2021 Grand Design 395M Momentum new in early 2021. Over the past year we noticed cabinets on the passenger side bedroom separating from there wood frames. We initially repaired the cabinets ourselves thinking it was just poor workmanship. This last trip from Houston to Myrtle Beach the cabinets again separated. Someone in the campground at Myrtle Beach informed us about the issue with Grand Design's frames. Upon closer inspection I noticed that the bottom of the cap had separated approximately 1" and when you lower the unit onto the 5th wheel hitch the pin box sinks an additional 1.5". It appeared sever enough that we were uncomfortable towing the unit back to Houston. We secured an enclosed trailer (at our expense) for our items and left the unit in storage (at our expense) until we could contact Grand Design. We contacted Grand Design and are scheduling our unit to be towed to a local Myrtle Beach dealer for repair. In my opinion if we would have attempted to tow the trailer it could have broken loose and collapsed on to our truck or broke free entirely. At a minimum I do believe a letter notifying owners of the issues is warranted and what repairs/changes are being made. It is only a matter of time before there is a catastrophic event with sever injury or death.

Manufacturer: GRAND DESIGN
Mfg Campaign: 11664720
Notice Date: Jun 3, 2025
Recall Date: Jun 3, 2025
Grand Design Rv, Llc
Campaign: 11664720 Other
Jun 3, 2025
Defect Description:

STRUCTURE:BODY

Potential Consequences:

We purchased our 2021 Grand Design 395M Momentum new in early 2021. Over the past year we noticed cabinets on the passenger side bedroom separating from there wood frames. We initially repaired the cabinets ourselves thinking it was just poor workmanship. This last trip from Houston to Myrtle Beach the cabinets again separated. Someone in the campground at Myrtle Beach informed us about the issue with Grand Design's frames. Upon closer inspection I noticed that the bottom of the cap had separated approximately 1" and when you lower the unit onto the 5th wheel hitch the pin box sinks an additional 1.5". It appeared sever enough that we were uncomfortable towing the unit back to Houston. We secured an enclosed trailer (at our expense) for our items and left the unit in storage (at our expense) until we could contact Grand Design. We contacted Grand Design and are scheduling our unit to be towed to a local Myrtle Beach dealer for repair. In my opinion if we would have attempted to tow the trailer it could have broken loose and collapsed on to our truck or broke free entirely. At a minimum I do believe a letter notifying owners of the issues is warranted and what repairs/changes are being made. It is only a matter of time before there is a catastrophic event with sever injury or death.

Corrective Action:

We purchased our 2021 Grand Design 395M Momentum new in early 2021. Over the past year we noticed cabinets on the passenger side bedroom separating from there wood frames. We initially repaired the cabinets ourselves thinking it was just poor workmanship. This last trip from Houston to Myrtle Beach the cabinets again separated. Someone in the campground at Myrtle Beach informed us about the issue with Grand Design's frames. Upon closer inspection I noticed that the bottom of the cap had separated approximately 1" and when you lower the unit onto the 5th wheel hitch the pin box sinks an additional 1.5". It appeared sever enough that we were uncomfortable towing the unit back to Houston. We secured an enclosed trailer (at our expense) for our items and left the unit in storage (at our expense) until we could contact Grand Design. We contacted Grand Design and are scheduling our unit to be towed to a local Myrtle Beach dealer for repair. In my opinion if we would have attempted to tow the trailer it could have broken loose and collapsed on to our truck or broke free entirely. At a minimum I do believe a letter notifying owners of the issues is warranted and what repairs/changes are being made. It is only a matter of time before there is a catastrophic event with sever injury or death.

Additional Notes:

We purchased our 2021 Grand Design 395M Momentum new in early 2021. Over the past year we noticed cabinets on the passenger side bedroom separating from there wood frames. We initially repaired the cabinets ourselves thinking it was just poor workmanship. This last trip from Houston to Myrtle Beach the cabinets again separated. Someone in the campground at Myrtle Beach informed us about the issue with Grand Design's frames. Upon closer inspection I noticed that the bottom of the cap had separated approximately 1" and when you lower the unit onto the 5th wheel hitch the pin box sinks an additional 1.5". It appeared sever enough that we were uncomfortable towing the unit back to Houston. We secured an enclosed trailer (at our expense) for our items and left the unit in storage (at our expense) until we could contact Grand Design. We contacted Grand Design and are scheduling our unit to be towed to a local Myrtle Beach dealer for repair. In my opinion if we would have attempted to tow the trailer it could have broken loose and collapsed on to our truck or broke free entirely. At a minimum I do believe a letter notifying owners of the issues is warranted and what repairs/changes are being made. It is only a matter of time before there is a catastrophic event with sever injury or death.

Manufacturer: GRAND DESIGN
Mfg Campaign: 11664720
Notice Date: Jun 3, 2025
Recall Date: Jun 3, 2025
Grand Design Rv, Llc
Campaign: 11659949 Other
May 9, 2025
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

We took possession of our new 2021 Grand Design 381M fifth-wheel travel trailer in April 2021. During 2021 and 2022, the trailer saw minimal road use. However, during our travels, we observed significant movement within the trailer, and on several occasions, the cargo bay doors opened while in transit. In August, we contacted Grand Design due to visible interior damage and abnormal movement. They arranged to pick up the trailer and transport it to their facility for inspection and repair. Grand Design confirmed that the trailer had suffered a frame failure. They reportedly completed the necessary repairs and returned the trailer to us. Unfortunately, not all issues were resolved. In May 2023, the trailer was returned to the facility for additional repairs. Afterward, it was returned to us once again. In August 2024, signs of frame failure reappeared. We contacted Grand Design, and a mobile technician was dispatched to inspect the trailer. The technician confirmed another instance of frame failure. Due to seasonal considerations, we arranged for the trailer to be transported back to Grand Design in March 2025. Repairs were made, and the trailer was returned later that month. We remain deeply concerned about the adequacy and durability of the repairs, and whether the trailer is truly roadworthy and safe. Despite multiple requests, Grand Design has not provided any photos of the frame damage or documentation of the repairs performed. This lack of transparency is especially troubling given the recurring nature of the issue and the broader concerns surrounding frame integrity across multiple Grand Design models. We are left with the impression that the structural integrity of our trailer—and potentially others—has been compromised. We believe this poses a serious safety risk for anyone traveling on U.S. roadways.

Corrective Action:

We took possession of our new 2021 Grand Design 381M fifth-wheel travel trailer in April 2021. During 2021 and 2022, the trailer saw minimal road use. However, during our travels, we observed significant movement within the trailer, and on several occasions, the cargo bay doors opened while in transit. In August, we contacted Grand Design due to visible interior damage and abnormal movement. They arranged to pick up the trailer and transport it to their facility for inspection and repair. Grand Design confirmed that the trailer had suffered a frame failure. They reportedly completed the necessary repairs and returned the trailer to us. Unfortunately, not all issues were resolved. In May 2023, the trailer was returned to the facility for additional repairs. Afterward, it was returned to us once again. In August 2024, signs of frame failure reappeared. We contacted Grand Design, and a mobile technician was dispatched to inspect the trailer. The technician confirmed another instance of frame failure. Due to seasonal considerations, we arranged for the trailer to be transported back to Grand Design in March 2025. Repairs were made, and the trailer was returned later that month. We remain deeply concerned about the adequacy and durability of the repairs, and whether the trailer is truly roadworthy and safe. Despite multiple requests, Grand Design has not provided any photos of the frame damage or documentation of the repairs performed. This lack of transparency is especially troubling given the recurring nature of the issue and the broader concerns surrounding frame integrity across multiple Grand Design models. We are left with the impression that the structural integrity of our trailer—and potentially others—has been compromised. We believe this poses a serious safety risk for anyone traveling on U.S. roadways.

Additional Notes:

We took possession of our new 2021 Grand Design 381M fifth-wheel travel trailer in April 2021. During 2021 and 2022, the trailer saw minimal road use. However, during our travels, we observed significant movement within the trailer, and on several occasions, the cargo bay doors opened while in transit. In August, we contacted Grand Design due to visible interior damage and abnormal movement. They arranged to pick up the trailer and transport it to their facility for inspection and repair. Grand Design confirmed that the trailer had suffered a frame failure. They reportedly completed the necessary repairs and returned the trailer to us. Unfortunately, not all issues were resolved. In May 2023, the trailer was returned to the facility for additional repairs. Afterward, it was returned to us once again. In August 2024, signs of frame failure reappeared. We contacted Grand Design, and a mobile technician was dispatched to inspect the trailer. The technician confirmed another instance of frame failure. Due to seasonal considerations, we arranged for the trailer to be transported back to Grand Design in March 2025. Repairs were made, and the trailer was returned later that month. We remain deeply concerned about the adequacy and durability of the repairs, and whether the trailer is truly roadworthy and safe. Despite multiple requests, Grand Design has not provided any photos of the frame damage or documentation of the repairs performed. This lack of transparency is especially troubling given the recurring nature of the issue and the broader concerns surrounding frame integrity across multiple Grand Design models. We are left with the impression that the structural integrity of our trailer—and potentially others—has been compromised. We believe this poses a serious safety risk for anyone traveling on U.S. roadways.

Manufacturer: GRAND DESIGN
Mfg Campaign: 11659949
Notice Date: May 9, 2025
Recall Date: May 9, 2025
Grand Design Rv, Llc
Campaign: 11659949 Other
May 9, 2025
Defect Description:

STRUCTURE:BODY

Potential Consequences:

We took possession of our new 2021 Grand Design 381M fifth-wheel travel trailer in April 2021. During 2021 and 2022, the trailer saw minimal road use. However, during our travels, we observed significant movement within the trailer, and on several occasions, the cargo bay doors opened while in transit. In August, we contacted Grand Design due to visible interior damage and abnormal movement. They arranged to pick up the trailer and transport it to their facility for inspection and repair. Grand Design confirmed that the trailer had suffered a frame failure. They reportedly completed the necessary repairs and returned the trailer to us. Unfortunately, not all issues were resolved. In May 2023, the trailer was returned to the facility for additional repairs. Afterward, it was returned to us once again. In August 2024, signs of frame failure reappeared. We contacted Grand Design, and a mobile technician was dispatched to inspect the trailer. The technician confirmed another instance of frame failure. Due to seasonal considerations, we arranged for the trailer to be transported back to Grand Design in March 2025. Repairs were made, and the trailer was returned later that month. We remain deeply concerned about the adequacy and durability of the repairs, and whether the trailer is truly roadworthy and safe. Despite multiple requests, Grand Design has not provided any photos of the frame damage or documentation of the repairs performed. This lack of transparency is especially troubling given the recurring nature of the issue and the broader concerns surrounding frame integrity across multiple Grand Design models. We are left with the impression that the structural integrity of our trailer—and potentially others—has been compromised. We believe this poses a serious safety risk for anyone traveling on U.S. roadways.

Corrective Action:

We took possession of our new 2021 Grand Design 381M fifth-wheel travel trailer in April 2021. During 2021 and 2022, the trailer saw minimal road use. However, during our travels, we observed significant movement within the trailer, and on several occasions, the cargo bay doors opened while in transit. In August, we contacted Grand Design due to visible interior damage and abnormal movement. They arranged to pick up the trailer and transport it to their facility for inspection and repair. Grand Design confirmed that the trailer had suffered a frame failure. They reportedly completed the necessary repairs and returned the trailer to us. Unfortunately, not all issues were resolved. In May 2023, the trailer was returned to the facility for additional repairs. Afterward, it was returned to us once again. In August 2024, signs of frame failure reappeared. We contacted Grand Design, and a mobile technician was dispatched to inspect the trailer. The technician confirmed another instance of frame failure. Due to seasonal considerations, we arranged for the trailer to be transported back to Grand Design in March 2025. Repairs were made, and the trailer was returned later that month. We remain deeply concerned about the adequacy and durability of the repairs, and whether the trailer is truly roadworthy and safe. Despite multiple requests, Grand Design has not provided any photos of the frame damage or documentation of the repairs performed. This lack of transparency is especially troubling given the recurring nature of the issue and the broader concerns surrounding frame integrity across multiple Grand Design models. We are left with the impression that the structural integrity of our trailer—and potentially others—has been compromised. We believe this poses a serious safety risk for anyone traveling on U.S. roadways.

Additional Notes:

We took possession of our new 2021 Grand Design 381M fifth-wheel travel trailer in April 2021. During 2021 and 2022, the trailer saw minimal road use. However, during our travels, we observed significant movement within the trailer, and on several occasions, the cargo bay doors opened while in transit. In August, we contacted Grand Design due to visible interior damage and abnormal movement. They arranged to pick up the trailer and transport it to their facility for inspection and repair. Grand Design confirmed that the trailer had suffered a frame failure. They reportedly completed the necessary repairs and returned the trailer to us. Unfortunately, not all issues were resolved. In May 2023, the trailer was returned to the facility for additional repairs. Afterward, it was returned to us once again. In August 2024, signs of frame failure reappeared. We contacted Grand Design, and a mobile technician was dispatched to inspect the trailer. The technician confirmed another instance of frame failure. Due to seasonal considerations, we arranged for the trailer to be transported back to Grand Design in March 2025. Repairs were made, and the trailer was returned later that month. We remain deeply concerned about the adequacy and durability of the repairs, and whether the trailer is truly roadworthy and safe. Despite multiple requests, Grand Design has not provided any photos of the frame damage or documentation of the repairs performed. This lack of transparency is especially troubling given the recurring nature of the issue and the broader concerns surrounding frame integrity across multiple Grand Design models. We are left with the impression that the structural integrity of our trailer—and potentially others—has been compromised. We believe this poses a serious safety risk for anyone traveling on U.S. roadways.

Manufacturer: GRAND DESIGN
Mfg Campaign: 11659949
Notice Date: May 9, 2025
Recall Date: May 9, 2025
Grand Design Rv, Llc
Campaign: 11655841 Other
Apr 21, 2025
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Excessive frame flexing/failure in the upper deck of our 5th wheel.discovered damage is 1. Sawdust on furniture in the bedroom and by entry door from living area to the garage at intersection of wall and floor. 2. Furniture rub marks on wall in bedroom from upper cabinets with driver side having bowed out base or molding where it sits on window valance. 3. Separation of night stands from wall in bedroom on both sides and a curved wall in front.  4. Squeaky floor in bedroom on drivers side between bed and closet 5. Wrinkles and separation from steps and wall in the upper deck 6. Wrinkles around frame of hallway window in upper deck 7. Exterior of RV underneath the nose along where pin box is located there is separation with screws coming loose/out. The outside cap moldings loose and flapping in the breeze while going down the road 8. Lag bolts in the front section of 5th wheel that hold the wall to the frame some were missing, some coming loose, and all were undersized. These issues can contribute to further frame cracking and king pin failure that may result in significant property damage or even death, putting our family and others on our highways at risk. Grand Design sent a service repair technician (SRT) to inspect. During inspection a crack in the frame was found and told that welding would be needed. Appointment made at authorized repair facility and now the needed repair is being denied due to the pin box movement is at their minimum tolerance, yet the frame failure still exists causing a safety concern. Grand Design is aware of frame failure in several models and has yet to issue a recall of the structural defects caused by under sizing the frames and using the wrong lag bolts, and denying the repairs that are covered under their extended 5 year frame warranty.

Corrective Action:

Excessive frame flexing/failure in the upper deck of our 5th wheel.discovered damage is 1. Sawdust on furniture in the bedroom and by entry door from living area to the garage at intersection of wall and floor. 2. Furniture rub marks on wall in bedroom from upper cabinets with driver side having bowed out base or molding where it sits on window valance. 3. Separation of night stands from wall in bedroom on both sides and a curved wall in front.  4. Squeaky floor in bedroom on drivers side between bed and closet 5. Wrinkles and separation from steps and wall in the upper deck 6. Wrinkles around frame of hallway window in upper deck 7. Exterior of RV underneath the nose along where pin box is located there is separation with screws coming loose/out. The outside cap moldings loose and flapping in the breeze while going down the road 8. Lag bolts in the front section of 5th wheel that hold the wall to the frame some were missing, some coming loose, and all were undersized. These issues can contribute to further frame cracking and king pin failure that may result in significant property damage or even death, putting our family and others on our highways at risk. Grand Design sent a service repair technician (SRT) to inspect. During inspection a crack in the frame was found and told that welding would be needed. Appointment made at authorized repair facility and now the needed repair is being denied due to the pin box movement is at their minimum tolerance, yet the frame failure still exists causing a safety concern. Grand Design is aware of frame failure in several models and has yet to issue a recall of the structural defects caused by under sizing the frames and using the wrong lag bolts, and denying the repairs that are covered under their extended 5 year frame warranty.

Additional Notes:

Excessive frame flexing/failure in the upper deck of our 5th wheel.discovered damage is 1. Sawdust on furniture in the bedroom and by entry door from living area to the garage at intersection of wall and floor. 2. Furniture rub marks on wall in bedroom from upper cabinets with driver side having bowed out base or molding where it sits on window valance. 3. Separation of night stands from wall in bedroom on both sides and a curved wall in front.  4. Squeaky floor in bedroom on drivers side between bed and closet 5. Wrinkles and separation from steps and wall in the upper deck 6. Wrinkles around frame of hallway window in upper deck 7. Exterior of RV underneath the nose along where pin box is located there is separation with screws coming loose/out. The outside cap moldings loose and flapping in the breeze while going down the road 8. Lag bolts in the front section of 5th wheel that hold the wall to the frame some were missing, some coming loose, and all were undersized. These issues can contribute to further frame cracking and king pin failure that may result in significant property damage or even death, putting our family and others on our highways at risk. Grand Design sent a service repair technician (SRT) to inspect. During inspection a crack in the frame was found and told that welding would be needed. Appointment made at authorized repair facility and now the needed repair is being denied due to the pin box movement is at their minimum tolerance, yet the frame failure still exists causing a safety concern. Grand Design is aware of frame failure in several models and has yet to issue a recall of the structural defects caused by under sizing the frames and using the wrong lag bolts, and denying the repairs that are covered under their extended 5 year frame warranty.

Manufacturer: GRAND DESIGN
Mfg Campaign: 11655841
Notice Date: Apr 21, 2025
Recall Date: Apr 21, 2025
Grand Design Rv, Llc
Campaign: 11641945 Other
Feb 11, 2025
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

I am experiencing upper deck frame flex which our manufacturer has unsuccessfully attempted to repair twice (Nov 2021 and Oct 2024). The manufacturer refuses to accept responsibility for our safety concerns and has ceased all remaining repair attempts which was communicated to us through emails. This excessive flex causes my cargo doors to open while traveling, damage to the supporting frame structures (frame cracks throughout), and the attaching king pin that no longer supports the weight of our RV as evidenced by the 1 inch drop when hooking our RV up to the tow vehicle. Multiple repair attempts have been made by the manufacture at the manufacturer's facilities however, each attempt has failed and is simply weakening the already weakened frame. The manufacturer has extended the warranty to its consumer base however, my contention is this is merely "optics" given their refusal to apply a "permanent" fix to our RV that IS currently under their extended warranty.

Corrective Action:

I am experiencing upper deck frame flex which our manufacturer has unsuccessfully attempted to repair twice (Nov 2021 and Oct 2024). The manufacturer refuses to accept responsibility for our safety concerns and has ceased all remaining repair attempts which was communicated to us through emails. This excessive flex causes my cargo doors to open while traveling, damage to the supporting frame structures (frame cracks throughout), and the attaching king pin that no longer supports the weight of our RV as evidenced by the 1 inch drop when hooking our RV up to the tow vehicle. Multiple repair attempts have been made by the manufacture at the manufacturer's facilities however, each attempt has failed and is simply weakening the already weakened frame. The manufacturer has extended the warranty to its consumer base however, my contention is this is merely "optics" given their refusal to apply a "permanent" fix to our RV that IS currently under their extended warranty.

Additional Notes:

I am experiencing upper deck frame flex which our manufacturer has unsuccessfully attempted to repair twice (Nov 2021 and Oct 2024). The manufacturer refuses to accept responsibility for our safety concerns and has ceased all remaining repair attempts which was communicated to us through emails. This excessive flex causes my cargo doors to open while traveling, damage to the supporting frame structures (frame cracks throughout), and the attaching king pin that no longer supports the weight of our RV as evidenced by the 1 inch drop when hooking our RV up to the tow vehicle. Multiple repair attempts have been made by the manufacture at the manufacturer's facilities however, each attempt has failed and is simply weakening the already weakened frame. The manufacturer has extended the warranty to its consumer base however, my contention is this is merely "optics" given their refusal to apply a "permanent" fix to our RV that IS currently under their extended warranty.

Manufacturer: GRAND DESIGN
Mfg Campaign: 11641945
Notice Date: Feb 11, 2025
Recall Date: Feb 11, 2025
Grand Design Rv, Llc
Campaign: 11641945 Other
Feb 11, 2025
Defect Description:

SUSPENSION

Potential Consequences:

I am experiencing upper deck frame flex which our manufacturer has unsuccessfully attempted to repair twice (Nov 2021 and Oct 2024). The manufacturer refuses to accept responsibility for our safety concerns and has ceased all remaining repair attempts which was communicated to us through emails. This excessive flex causes my cargo doors to open while traveling, damage to the supporting frame structures (frame cracks throughout), and the attaching king pin that no longer supports the weight of our RV as evidenced by the 1 inch drop when hooking our RV up to the tow vehicle. Multiple repair attempts have been made by the manufacture at the manufacturer's facilities however, each attempt has failed and is simply weakening the already weakened frame. The manufacturer has extended the warranty to its consumer base however, my contention is this is merely "optics" given their refusal to apply a "permanent" fix to our RV that IS currently under their extended warranty.

Corrective Action:

I am experiencing upper deck frame flex which our manufacturer has unsuccessfully attempted to repair twice (Nov 2021 and Oct 2024). The manufacturer refuses to accept responsibility for our safety concerns and has ceased all remaining repair attempts which was communicated to us through emails. This excessive flex causes my cargo doors to open while traveling, damage to the supporting frame structures (frame cracks throughout), and the attaching king pin that no longer supports the weight of our RV as evidenced by the 1 inch drop when hooking our RV up to the tow vehicle. Multiple repair attempts have been made by the manufacture at the manufacturer's facilities however, each attempt has failed and is simply weakening the already weakened frame. The manufacturer has extended the warranty to its consumer base however, my contention is this is merely "optics" given their refusal to apply a "permanent" fix to our RV that IS currently under their extended warranty.

Additional Notes:

I am experiencing upper deck frame flex which our manufacturer has unsuccessfully attempted to repair twice (Nov 2021 and Oct 2024). The manufacturer refuses to accept responsibility for our safety concerns and has ceased all remaining repair attempts which was communicated to us through emails. This excessive flex causes my cargo doors to open while traveling, damage to the supporting frame structures (frame cracks throughout), and the attaching king pin that no longer supports the weight of our RV as evidenced by the 1 inch drop when hooking our RV up to the tow vehicle. Multiple repair attempts have been made by the manufacture at the manufacturer's facilities however, each attempt has failed and is simply weakening the already weakened frame. The manufacturer has extended the warranty to its consumer base however, my contention is this is merely "optics" given their refusal to apply a "permanent" fix to our RV that IS currently under their extended warranty.

Manufacturer: GRAND DESIGN
Mfg Campaign: 11641945
Notice Date: Feb 11, 2025
Recall Date: Feb 11, 2025
Grand Design Rv, Llc
Campaign: 11641738 Other
Feb 10, 2025
Defect Description:

STRUCTURE:BODY

Potential Consequences:

We started noticing issues on our RV and reported it to Grand Design. Those issues included bolts holding front philon breaking and loosening, wallpaper at base near floor shifting, excessive new noises on slide movement, lippert legs stopping due to being off balance on level ground, stress cracks in front cap, sawdust in pantry cabinet, loose lag bolts upon further inspection and dresser panel repeatedly popping off on travel days. Based on the issues, we took it to a a GD dealer (La Mesa in Sanford FL) for inspection. After measurements I was told by Grand Design that it was excessive frame flex. The philon was removed by the dealer and in that small section no obvious cracks were noted. They replaced lag bolts from the inside. We asked if they would remeasure and they said that Grand Design didn't require that, but they would. We were told that the measurements did not change after the lag bolts were replaced. They did not fill out the official form since Grand Design didn't require it. They repaired the stress cracks in the paint, but the dealer told me that the wallpaper shifting and sawdust was normal. We took the vehicle and then the caulking all cracked where the philon attached (the same places that bolts broke and were loose prior to. I am concerned that there was not further inspection, so I called Grand Design. They said the measurements are in spec and always have been, so he's not sure why anything was done. From my research and from looking at the forms, 1/2 inch is out of spec and nothing has changed on my rv.

Corrective Action:

We started noticing issues on our RV and reported it to Grand Design. Those issues included bolts holding front philon breaking and loosening, wallpaper at base near floor shifting, excessive new noises on slide movement, lippert legs stopping due to being off balance on level ground, stress cracks in front cap, sawdust in pantry cabinet, loose lag bolts upon further inspection and dresser panel repeatedly popping off on travel days. Based on the issues, we took it to a a GD dealer (La Mesa in Sanford FL) for inspection. After measurements I was told by Grand Design that it was excessive frame flex. The philon was removed by the dealer and in that small section no obvious cracks were noted. They replaced lag bolts from the inside. We asked if they would remeasure and they said that Grand Design didn't require that, but they would. We were told that the measurements did not change after the lag bolts were replaced. They did not fill out the official form since Grand Design didn't require it. They repaired the stress cracks in the paint, but the dealer told me that the wallpaper shifting and sawdust was normal. We took the vehicle and then the caulking all cracked where the philon attached (the same places that bolts broke and were loose prior to. I am concerned that there was not further inspection, so I called Grand Design. They said the measurements are in spec and always have been, so he's not sure why anything was done. From my research and from looking at the forms, 1/2 inch is out of spec and nothing has changed on my rv.

Additional Notes:

We started noticing issues on our RV and reported it to Grand Design. Those issues included bolts holding front philon breaking and loosening, wallpaper at base near floor shifting, excessive new noises on slide movement, lippert legs stopping due to being off balance on level ground, stress cracks in front cap, sawdust in pantry cabinet, loose lag bolts upon further inspection and dresser panel repeatedly popping off on travel days. Based on the issues, we took it to a a GD dealer (La Mesa in Sanford FL) for inspection. After measurements I was told by Grand Design that it was excessive frame flex. The philon was removed by the dealer and in that small section no obvious cracks were noted. They replaced lag bolts from the inside. We asked if they would remeasure and they said that Grand Design didn't require that, but they would. We were told that the measurements did not change after the lag bolts were replaced. They did not fill out the official form since Grand Design didn't require it. They repaired the stress cracks in the paint, but the dealer told me that the wallpaper shifting and sawdust was normal. We took the vehicle and then the caulking all cracked where the philon attached (the same places that bolts broke and were loose prior to. I am concerned that there was not further inspection, so I called Grand Design. They said the measurements are in spec and always have been, so he's not sure why anything was done. From my research and from looking at the forms, 1/2 inch is out of spec and nothing has changed on my rv.

Manufacturer: GRAND DESIGN
Mfg Campaign: 11641738
Notice Date: Feb 10, 2025
Recall Date: Feb 10, 2025
Grand Design Rv, Llc
Campaign: 11641264 Other
Feb 7, 2025
Defect Description:

STRUCTURE:BODY

Potential Consequences:

After a trip we noticed that when we had the rv connected to the truck, the front closet would not close. There was also cracking on the nose cover of the rv. We (my wife and I) had a problem with the cargo doors and entry doors coming open on other trips and lost stuff on the highway so we talked to the rv dealer to get a frame inspection. what was found was that the frame was broke in a few places and the door side wall of the camper was not attached. We have also had the rear spring hanger break the year before while driving almost pulling me out of the lane I was traveling in. The camper is sitting at the dealers now because it cannot be towed, and the dealer will not weld the frame due to liability. missing and broken bolts in the frame and body were also discovered.

Corrective Action:

After a trip we noticed that when we had the rv connected to the truck, the front closet would not close. There was also cracking on the nose cover of the rv. We (my wife and I) had a problem with the cargo doors and entry doors coming open on other trips and lost stuff on the highway so we talked to the rv dealer to get a frame inspection. what was found was that the frame was broke in a few places and the door side wall of the camper was not attached. We have also had the rear spring hanger break the year before while driving almost pulling me out of the lane I was traveling in. The camper is sitting at the dealers now because it cannot be towed, and the dealer will not weld the frame due to liability. missing and broken bolts in the frame and body were also discovered.

Additional Notes:

After a trip we noticed that when we had the rv connected to the truck, the front closet would not close. There was also cracking on the nose cover of the rv. We (my wife and I) had a problem with the cargo doors and entry doors coming open on other trips and lost stuff on the highway so we talked to the rv dealer to get a frame inspection. what was found was that the frame was broke in a few places and the door side wall of the camper was not attached. We have also had the rear spring hanger break the year before while driving almost pulling me out of the lane I was traveling in. The camper is sitting at the dealers now because it cannot be towed, and the dealer will not weld the frame due to liability. missing and broken bolts in the frame and body were also discovered.

Manufacturer: GRAND DESIGN
Mfg Campaign: 11641264
Notice Date: Feb 7, 2025
Recall Date: Feb 7, 2025
Grand Design Rv, Llc
Campaign: 11641264 Other
Feb 7, 2025
Defect Description:

SUSPENSION

Potential Consequences:

After a trip we noticed that when we had the rv connected to the truck, the front closet would not close. There was also cracking on the nose cover of the rv. We (my wife and I) had a problem with the cargo doors and entry doors coming open on other trips and lost stuff on the highway so we talked to the rv dealer to get a frame inspection. what was found was that the frame was broke in a few places and the door side wall of the camper was not attached. We have also had the rear spring hanger break the year before while driving almost pulling me out of the lane I was traveling in. The camper is sitting at the dealers now because it cannot be towed, and the dealer will not weld the frame due to liability. missing and broken bolts in the frame and body were also discovered.

Corrective Action:

After a trip we noticed that when we had the rv connected to the truck, the front closet would not close. There was also cracking on the nose cover of the rv. We (my wife and I) had a problem with the cargo doors and entry doors coming open on other trips and lost stuff on the highway so we talked to the rv dealer to get a frame inspection. what was found was that the frame was broke in a few places and the door side wall of the camper was not attached. We have also had the rear spring hanger break the year before while driving almost pulling me out of the lane I was traveling in. The camper is sitting at the dealers now because it cannot be towed, and the dealer will not weld the frame due to liability. missing and broken bolts in the frame and body were also discovered.

Additional Notes:

After a trip we noticed that when we had the rv connected to the truck, the front closet would not close. There was also cracking on the nose cover of the rv. We (my wife and I) had a problem with the cargo doors and entry doors coming open on other trips and lost stuff on the highway so we talked to the rv dealer to get a frame inspection. what was found was that the frame was broke in a few places and the door side wall of the camper was not attached. We have also had the rear spring hanger break the year before while driving almost pulling me out of the lane I was traveling in. The camper is sitting at the dealers now because it cannot be towed, and the dealer will not weld the frame due to liability. missing and broken bolts in the frame and body were also discovered.

Manufacturer: GRAND DESIGN
Mfg Campaign: 11641264
Notice Date: Feb 7, 2025
Recall Date: Feb 7, 2025
Grand Design Rv, Llc
Campaign: 11641264 Other
Feb 7, 2025
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

After a trip we noticed that when we had the rv connected to the truck, the front closet would not close. There was also cracking on the nose cover of the rv. We (my wife and I) had a problem with the cargo doors and entry doors coming open on other trips and lost stuff on the highway so we talked to the rv dealer to get a frame inspection. what was found was that the frame was broke in a few places and the door side wall of the camper was not attached. We have also had the rear spring hanger break the year before while driving almost pulling me out of the lane I was traveling in. The camper is sitting at the dealers now because it cannot be towed, and the dealer will not weld the frame due to liability. missing and broken bolts in the frame and body were also discovered.

Corrective Action:

After a trip we noticed that when we had the rv connected to the truck, the front closet would not close. There was also cracking on the nose cover of the rv. We (my wife and I) had a problem with the cargo doors and entry doors coming open on other trips and lost stuff on the highway so we talked to the rv dealer to get a frame inspection. what was found was that the frame was broke in a few places and the door side wall of the camper was not attached. We have also had the rear spring hanger break the year before while driving almost pulling me out of the lane I was traveling in. The camper is sitting at the dealers now because it cannot be towed, and the dealer will not weld the frame due to liability. missing and broken bolts in the frame and body were also discovered.

Additional Notes:

After a trip we noticed that when we had the rv connected to the truck, the front closet would not close. There was also cracking on the nose cover of the rv. We (my wife and I) had a problem with the cargo doors and entry doors coming open on other trips and lost stuff on the highway so we talked to the rv dealer to get a frame inspection. what was found was that the frame was broke in a few places and the door side wall of the camper was not attached. We have also had the rear spring hanger break the year before while driving almost pulling me out of the lane I was traveling in. The camper is sitting at the dealers now because it cannot be towed, and the dealer will not weld the frame due to liability. missing and broken bolts in the frame and body were also discovered.

Manufacturer: GRAND DESIGN
Mfg Campaign: 11641264
Notice Date: Feb 7, 2025
Recall Date: Feb 7, 2025
Grand Design Rv, Llc
Campaign: 11641333 Other
Feb 7, 2025
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Main doors coming open - currently bungee cording , cargo doors coming open - currently bungee cording, slides coming out a couple inches, leaf spring broke during travel on interstate, open case with Grand Design since January 22, 2023, case # 00621051 and Grand Design has not been helpful in addressing these issues. An RV tech confirmed frame flex symptoms: sawdust from nose of rv in interior, furniture rubbing on walls moving bac and forth, broken cabinets coming out of ceiling, missing screws.

Corrective Action:

Main doors coming open - currently bungee cording , cargo doors coming open - currently bungee cording, slides coming out a couple inches, leaf spring broke during travel on interstate, open case with Grand Design since January 22, 2023, case # 00621051 and Grand Design has not been helpful in addressing these issues. An RV tech confirmed frame flex symptoms: sawdust from nose of rv in interior, furniture rubbing on walls moving bac and forth, broken cabinets coming out of ceiling, missing screws.

Additional Notes:

Main doors coming open - currently bungee cording , cargo doors coming open - currently bungee cording, slides coming out a couple inches, leaf spring broke during travel on interstate, open case with Grand Design since January 22, 2023, case # 00621051 and Grand Design has not been helpful in addressing these issues. An RV tech confirmed frame flex symptoms: sawdust from nose of rv in interior, furniture rubbing on walls moving bac and forth, broken cabinets coming out of ceiling, missing screws.

Manufacturer: GRAND DESIGN
Mfg Campaign: 11641333
Notice Date: Feb 7, 2025
Recall Date: Feb 7, 2025
Grand Design Rv, Llc
Campaign: 11641333 Other
Feb 7, 2025
Defect Description:

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

Potential Consequences:

Main doors coming open - currently bungee cording , cargo doors coming open - currently bungee cording, slides coming out a couple inches, leaf spring broke during travel on interstate, open case with Grand Design since January 22, 2023, case # 00621051 and Grand Design has not been helpful in addressing these issues. An RV tech confirmed frame flex symptoms: sawdust from nose of rv in interior, furniture rubbing on walls moving bac and forth, broken cabinets coming out of ceiling, missing screws.

Corrective Action:

Main doors coming open - currently bungee cording , cargo doors coming open - currently bungee cording, slides coming out a couple inches, leaf spring broke during travel on interstate, open case with Grand Design since January 22, 2023, case # 00621051 and Grand Design has not been helpful in addressing these issues. An RV tech confirmed frame flex symptoms: sawdust from nose of rv in interior, furniture rubbing on walls moving bac and forth, broken cabinets coming out of ceiling, missing screws.

Additional Notes:

Main doors coming open - currently bungee cording , cargo doors coming open - currently bungee cording, slides coming out a couple inches, leaf spring broke during travel on interstate, open case with Grand Design since January 22, 2023, case # 00621051 and Grand Design has not been helpful in addressing these issues. An RV tech confirmed frame flex symptoms: sawdust from nose of rv in interior, furniture rubbing on walls moving bac and forth, broken cabinets coming out of ceiling, missing screws.

Manufacturer: GRAND DESIGN
Mfg Campaign: 11641333
Notice Date: Feb 7, 2025
Recall Date: Feb 7, 2025
Grand Design Rv, Llc
Campaign: 11637724 Other
Jan 22, 2025
Defect Description:

STRUCTURE:BODY

Potential Consequences:

Our 5th wheel had broken welds on the drivers side of frame in early 2023 that were repaired at the factory. There is now a service bulletin for a lag bolt inspection, we brought it to a dealership for inspection and it was determined many lag bolts are either missing or broken which means our side walls have been probably attached to the frame. It was also discovered the the frame is flexing outside of the acceptable parameters and there are cracked welds now in the passenger side. We were told it is unsafe to move the 5th wheel at this time. We are awaiting feedback from manufacturer.

Corrective Action:

Our 5th wheel had broken welds on the drivers side of frame in early 2023 that were repaired at the factory. There is now a service bulletin for a lag bolt inspection, we brought it to a dealership for inspection and it was determined many lag bolts are either missing or broken which means our side walls have been probably attached to the frame. It was also discovered the the frame is flexing outside of the acceptable parameters and there are cracked welds now in the passenger side. We were told it is unsafe to move the 5th wheel at this time. We are awaiting feedback from manufacturer.

Additional Notes:

Our 5th wheel had broken welds on the drivers side of frame in early 2023 that were repaired at the factory. There is now a service bulletin for a lag bolt inspection, we brought it to a dealership for inspection and it was determined many lag bolts are either missing or broken which means our side walls have been probably attached to the frame. It was also discovered the the frame is flexing outside of the acceptable parameters and there are cracked welds now in the passenger side. We were told it is unsafe to move the 5th wheel at this time. We are awaiting feedback from manufacturer.

Manufacturer: GRAND DESIGN
Mfg Campaign: 11637724
Notice Date: Jan 22, 2025
Recall Date: Jan 22, 2025

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