Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Grand Design Rv, Llc
Safety Issue:
Grand Design RV, LLC (Grand Design) is recalling certain 2013-2021 Momentum, Solitude, and Reflection recreational vehicles. A 110-volt wire in the refrigerator cabinet may be improperly secured, which could result in the wire contacting the refrigerator cooling unit, causing an electrical arc.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 910026
Recall Date: Jan 28, 2022
Grand Design Rv, Llc
Safety Issue:
Grand Design RV, LLC (Grand Design) is recalling certain 2016-2021 Imagine, Transcend, and Momentum travel trailers. The LP regulator that controls the LP gas pressure may fail, allowing excessive gas pressure that causes the appliance flame to increase.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 910023
Recall Date: May 26, 2021
Consumer Complaints
26 ComplaintsGrand Design Rv, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Excessive Frame Flex/Failure& Structure I am reporting multiple serious structural and safety issues with my Grand Design RV that appear consistent with excessive frame flex and failure, as outlined in NHTSA Investigation PE24029. These include: Significant movement of front bedroom cabinets during travel, indicating internal structural instability of the walls. Large gaps in both the interior and rear toy hauler doors, which compromise insulation and safety concerns. Cracked and misaligned front entry door, even after manufacturer replacement. Generator compartment door fails to lock properly, likely due to excessive frame flex/frame misalignment. Screws popping out of the front cap and a visible crack in the front cap corner. Bedroom slide failure due to internal twisting. Main slide floor detaching from the bottom. Persistent latching issues with the main entry door, even when the RV is perfectly level. These issues not only affect the usability of the RV but also pose serious safety risks while in transit. The structural instability could lead to doors opening unexpectedly, slideouts extending, or components detaching on the road—endangering both occupants and other drivers. I urge the NHTSA to include this case in its ongoing investigation and to consider a recall or mandatory corrective action for affected Grand Design RVs.
Corrective Action:
Excessive Frame Flex/Failure& Structure I am reporting multiple serious structural and safety issues with my Grand Design RV that appear consistent with excessive frame flex and failure, as outlined in NHTSA Investigation PE24029. These include: Significant movement of front bedroom cabinets during travel, indicating internal structural instability of the walls. Large gaps in both the interior and rear toy hauler doors, which compromise insulation and safety concerns. Cracked and misaligned front entry door, even after manufacturer replacement. Generator compartment door fails to lock properly, likely due to excessive frame flex/frame misalignment. Screws popping out of the front cap and a visible crack in the front cap corner. Bedroom slide failure due to internal twisting. Main slide floor detaching from the bottom. Persistent latching issues with the main entry door, even when the RV is perfectly level. These issues not only affect the usability of the RV but also pose serious safety risks while in transit. The structural instability could lead to doors opening unexpectedly, slideouts extending, or components detaching on the road—endangering both occupants and other drivers. I urge the NHTSA to include this case in its ongoing investigation and to consider a recall or mandatory corrective action for affected Grand Design RVs.
Additional Notes:
Excessive Frame Flex/Failure& Structure I am reporting multiple serious structural and safety issues with my Grand Design RV that appear consistent with excessive frame flex and failure, as outlined in NHTSA Investigation PE24029. These include: Significant movement of front bedroom cabinets during travel, indicating internal structural instability of the walls. Large gaps in both the interior and rear toy hauler doors, which compromise insulation and safety concerns. Cracked and misaligned front entry door, even after manufacturer replacement. Generator compartment door fails to lock properly, likely due to excessive frame flex/frame misalignment. Screws popping out of the front cap and a visible crack in the front cap corner. Bedroom slide failure due to internal twisting. Main slide floor detaching from the bottom. Persistent latching issues with the main entry door, even when the RV is perfectly level. These issues not only affect the usability of the RV but also pose serious safety risks while in transit. The structural instability could lead to doors opening unexpectedly, slideouts extending, or components detaching on the road—endangering both occupants and other drivers. I urge the NHTSA to include this case in its ongoing investigation and to consider a recall or mandatory corrective action for affected Grand Design RVs.
Mfg Campaign: 11667314
Recall Date: Jun 16, 2025
Grand Design Rv, Llc
Defect Description:
STRUCTURE
Potential Consequences:
Excessive Frame Flex/Failure& Structure I am reporting multiple serious structural and safety issues with my Grand Design RV that appear consistent with excessive frame flex and failure, as outlined in NHTSA Investigation PE24029. These include: Significant movement of front bedroom cabinets during travel, indicating internal structural instability of the walls. Large gaps in both the interior and rear toy hauler doors, which compromise insulation and safety concerns. Cracked and misaligned front entry door, even after manufacturer replacement. Generator compartment door fails to lock properly, likely due to excessive frame flex/frame misalignment. Screws popping out of the front cap and a visible crack in the front cap corner. Bedroom slide failure due to internal twisting. Main slide floor detaching from the bottom. Persistent latching issues with the main entry door, even when the RV is perfectly level. These issues not only affect the usability of the RV but also pose serious safety risks while in transit. The structural instability could lead to doors opening unexpectedly, slideouts extending, or components detaching on the road—endangering both occupants and other drivers. I urge the NHTSA to include this case in its ongoing investigation and to consider a recall or mandatory corrective action for affected Grand Design RVs.
Corrective Action:
Excessive Frame Flex/Failure& Structure I am reporting multiple serious structural and safety issues with my Grand Design RV that appear consistent with excessive frame flex and failure, as outlined in NHTSA Investigation PE24029. These include: Significant movement of front bedroom cabinets during travel, indicating internal structural instability of the walls. Large gaps in both the interior and rear toy hauler doors, which compromise insulation and safety concerns. Cracked and misaligned front entry door, even after manufacturer replacement. Generator compartment door fails to lock properly, likely due to excessive frame flex/frame misalignment. Screws popping out of the front cap and a visible crack in the front cap corner. Bedroom slide failure due to internal twisting. Main slide floor detaching from the bottom. Persistent latching issues with the main entry door, even when the RV is perfectly level. These issues not only affect the usability of the RV but also pose serious safety risks while in transit. The structural instability could lead to doors opening unexpectedly, slideouts extending, or components detaching on the road—endangering both occupants and other drivers. I urge the NHTSA to include this case in its ongoing investigation and to consider a recall or mandatory corrective action for affected Grand Design RVs.
Additional Notes:
Excessive Frame Flex/Failure& Structure I am reporting multiple serious structural and safety issues with my Grand Design RV that appear consistent with excessive frame flex and failure, as outlined in NHTSA Investigation PE24029. These include: Significant movement of front bedroom cabinets during travel, indicating internal structural instability of the walls. Large gaps in both the interior and rear toy hauler doors, which compromise insulation and safety concerns. Cracked and misaligned front entry door, even after manufacturer replacement. Generator compartment door fails to lock properly, likely due to excessive frame flex/frame misalignment. Screws popping out of the front cap and a visible crack in the front cap corner. Bedroom slide failure due to internal twisting. Main slide floor detaching from the bottom. Persistent latching issues with the main entry door, even when the RV is perfectly level. These issues not only affect the usability of the RV but also pose serious safety risks while in transit. The structural instability could lead to doors opening unexpectedly, slideouts extending, or components detaching on the road—endangering both occupants and other drivers. I urge the NHTSA to include this case in its ongoing investigation and to consider a recall or mandatory corrective action for affected Grand Design RVs.
Mfg Campaign: 11667314
Recall Date: Jun 16, 2025
Grand Design Rv, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
frame failure and structural issues
Corrective Action:
frame failure and structural issues
Additional Notes:
frame failure and structural issues
Mfg Campaign: 11666574
Recall Date: Jun 12, 2025
Grand Design Rv, Llc
Defect Description:
STRUCTURE
Potential Consequences:
frame failure and structural issues
Corrective Action:
frame failure and structural issues
Additional Notes:
frame failure and structural issues
Mfg Campaign: 11666574
Recall Date: Jun 12, 2025
Grand Design Rv, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
2019 Grand Design Momentum 397ms (VIN: [XXX] ) I am having to file this NHTSA (potential frame failure) complaint with assistance from Pete West, who is acting as my RV consumer advocate due to the fact that my husband, who was unarmed snd violently shot and killed on [XXX], by an off-duty Ft. Lauderdale police officer, right in front of me in our RV park over an RV park management dispute. I have reached out to Pete West (info@rvadvocacy.com) for his assistance with this. Our/my RV was purchased “used” from General RV in June 2024. There are a wide variety of other non-related issues to this complaint that will be addressed with the dealership and Grand Design directly. Front main door comes open during transport Cargo doors have also come open during transport and had to resecure them. Slide-outs do partially come out during transport Upon hitching truck up to the pin box noticing pin box movement up into the upper deck (unclear about amount of pin box movement). We have also noticed electrical outlets (kitchen island and bedroom) got burned out for no foreseeable reason (inoperative) and concerned about potential fire. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
2019 Grand Design Momentum 397ms (VIN: [XXX] ) I am having to file this NHTSA (potential frame failure) complaint with assistance from Pete West, who is acting as my RV consumer advocate due to the fact that my husband, who was unarmed snd violently shot and killed on [XXX], by an off-duty Ft. Lauderdale police officer, right in front of me in our RV park over an RV park management dispute. I have reached out to Pete West (info@rvadvocacy.com) for his assistance with this. Our/my RV was purchased “used” from General RV in June 2024. There are a wide variety of other non-related issues to this complaint that will be addressed with the dealership and Grand Design directly. Front main door comes open during transport Cargo doors have also come open during transport and had to resecure them. Slide-outs do partially come out during transport Upon hitching truck up to the pin box noticing pin box movement up into the upper deck (unclear about amount of pin box movement). We have also noticed electrical outlets (kitchen island and bedroom) got burned out for no foreseeable reason (inoperative) and concerned about potential fire. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
2019 Grand Design Momentum 397ms (VIN: [XXX] ) I am having to file this NHTSA (potential frame failure) complaint with assistance from Pete West, who is acting as my RV consumer advocate due to the fact that my husband, who was unarmed snd violently shot and killed on [XXX], by an off-duty Ft. Lauderdale police officer, right in front of me in our RV park over an RV park management dispute. I have reached out to Pete West (info@rvadvocacy.com) for his assistance with this. Our/my RV was purchased “used” from General RV in June 2024. There are a wide variety of other non-related issues to this complaint that will be addressed with the dealership and Grand Design directly. Front main door comes open during transport Cargo doors have also come open during transport and had to resecure them. Slide-outs do partially come out during transport Upon hitching truck up to the pin box noticing pin box movement up into the upper deck (unclear about amount of pin box movement). We have also noticed electrical outlets (kitchen island and bedroom) got burned out for no foreseeable reason (inoperative) and concerned about potential fire. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11645842
Recall Date: Mar 2, 2025
Grand Design Rv, Llc
Defect Description:
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Potential Consequences:
2019 Grand Design Momentum 397ms (VIN: [XXX] ) I am having to file this NHTSA (potential frame failure) complaint with assistance from Pete West, who is acting as my RV consumer advocate due to the fact that my husband, who was unarmed snd violently shot and killed on [XXX], by an off-duty Ft. Lauderdale police officer, right in front of me in our RV park over an RV park management dispute. I have reached out to Pete West (info@rvadvocacy.com) for his assistance with this. Our/my RV was purchased “used” from General RV in June 2024. There are a wide variety of other non-related issues to this complaint that will be addressed with the dealership and Grand Design directly. Front main door comes open during transport Cargo doors have also come open during transport and had to resecure them. Slide-outs do partially come out during transport Upon hitching truck up to the pin box noticing pin box movement up into the upper deck (unclear about amount of pin box movement). We have also noticed electrical outlets (kitchen island and bedroom) got burned out for no foreseeable reason (inoperative) and concerned about potential fire. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
2019 Grand Design Momentum 397ms (VIN: [XXX] ) I am having to file this NHTSA (potential frame failure) complaint with assistance from Pete West, who is acting as my RV consumer advocate due to the fact that my husband, who was unarmed snd violently shot and killed on [XXX], by an off-duty Ft. Lauderdale police officer, right in front of me in our RV park over an RV park management dispute. I have reached out to Pete West (info@rvadvocacy.com) for his assistance with this. Our/my RV was purchased “used” from General RV in June 2024. There are a wide variety of other non-related issues to this complaint that will be addressed with the dealership and Grand Design directly. Front main door comes open during transport Cargo doors have also come open during transport and had to resecure them. Slide-outs do partially come out during transport Upon hitching truck up to the pin box noticing pin box movement up into the upper deck (unclear about amount of pin box movement). We have also noticed electrical outlets (kitchen island and bedroom) got burned out for no foreseeable reason (inoperative) and concerned about potential fire. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
2019 Grand Design Momentum 397ms (VIN: [XXX] ) I am having to file this NHTSA (potential frame failure) complaint with assistance from Pete West, who is acting as my RV consumer advocate due to the fact that my husband, who was unarmed snd violently shot and killed on [XXX], by an off-duty Ft. Lauderdale police officer, right in front of me in our RV park over an RV park management dispute. I have reached out to Pete West (info@rvadvocacy.com) for his assistance with this. Our/my RV was purchased “used” from General RV in June 2024. There are a wide variety of other non-related issues to this complaint that will be addressed with the dealership and Grand Design directly. Front main door comes open during transport Cargo doors have also come open during transport and had to resecure them. Slide-outs do partially come out during transport Upon hitching truck up to the pin box noticing pin box movement up into the upper deck (unclear about amount of pin box movement). We have also noticed electrical outlets (kitchen island and bedroom) got burned out for no foreseeable reason (inoperative) and concerned about potential fire. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11645842
Recall Date: Mar 2, 2025
Grand Design Rv, Llc
Defect Description:
STRUCTURE
Potential Consequences:
2019 Grand Design Momentum 397ms (VIN: [XXX] ) I am having to file this NHTSA (potential frame failure) complaint with assistance from Pete West, who is acting as my RV consumer advocate due to the fact that my husband, who was unarmed snd violently shot and killed on [XXX], by an off-duty Ft. Lauderdale police officer, right in front of me in our RV park over an RV park management dispute. I have reached out to Pete West (info@rvadvocacy.com) for his assistance with this. Our/my RV was purchased “used” from General RV in June 2024. There are a wide variety of other non-related issues to this complaint that will be addressed with the dealership and Grand Design directly. Front main door comes open during transport Cargo doors have also come open during transport and had to resecure them. Slide-outs do partially come out during transport Upon hitching truck up to the pin box noticing pin box movement up into the upper deck (unclear about amount of pin box movement). We have also noticed electrical outlets (kitchen island and bedroom) got burned out for no foreseeable reason (inoperative) and concerned about potential fire. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
2019 Grand Design Momentum 397ms (VIN: [XXX] ) I am having to file this NHTSA (potential frame failure) complaint with assistance from Pete West, who is acting as my RV consumer advocate due to the fact that my husband, who was unarmed snd violently shot and killed on [XXX], by an off-duty Ft. Lauderdale police officer, right in front of me in our RV park over an RV park management dispute. I have reached out to Pete West (info@rvadvocacy.com) for his assistance with this. Our/my RV was purchased “used” from General RV in June 2024. There are a wide variety of other non-related issues to this complaint that will be addressed with the dealership and Grand Design directly. Front main door comes open during transport Cargo doors have also come open during transport and had to resecure them. Slide-outs do partially come out during transport Upon hitching truck up to the pin box noticing pin box movement up into the upper deck (unclear about amount of pin box movement). We have also noticed electrical outlets (kitchen island and bedroom) got burned out for no foreseeable reason (inoperative) and concerned about potential fire. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
2019 Grand Design Momentum 397ms (VIN: [XXX] ) I am having to file this NHTSA (potential frame failure) complaint with assistance from Pete West, who is acting as my RV consumer advocate due to the fact that my husband, who was unarmed snd violently shot and killed on [XXX], by an off-duty Ft. Lauderdale police officer, right in front of me in our RV park over an RV park management dispute. I have reached out to Pete West (info@rvadvocacy.com) for his assistance with this. Our/my RV was purchased “used” from General RV in June 2024. There are a wide variety of other non-related issues to this complaint that will be addressed with the dealership and Grand Design directly. Front main door comes open during transport Cargo doors have also come open during transport and had to resecure them. Slide-outs do partially come out during transport Upon hitching truck up to the pin box noticing pin box movement up into the upper deck (unclear about amount of pin box movement). We have also noticed electrical outlets (kitchen island and bedroom) got burned out for no foreseeable reason (inoperative) and concerned about potential fire. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11645842
Recall Date: Mar 2, 2025
Grand Design Rv, Llc
Defect Description:
SUSPENSION
Potential Consequences:
The contact owns a 2019 Grand Design RV. The contact stated while driving at an undisclosed speed, the RV the front and rear doors inadvertently opened. The RV was taken to the dealer but was not diagnosed; however, the dealer informed the contact that the doors had been repaired. The contact stated while driving at an undisclosed speed, the rear tires blew out. There was no warning light illuminated. The contact pulled over the RV and noticed that the rear axle had fractured. The dealer was contacted. The RV was not diagnosed or repaired. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was not available. The VIN was not available.
Corrective Action:
The contact owns a 2019 Grand Design RV. The contact stated while driving at an undisclosed speed, the RV the front and rear doors inadvertently opened. The RV was taken to the dealer but was not diagnosed; however, the dealer informed the contact that the doors had been repaired. The contact stated while driving at an undisclosed speed, the rear tires blew out. There was no warning light illuminated. The contact pulled over the RV and noticed that the rear axle had fractured. The dealer was contacted. The RV was not diagnosed or repaired. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was not available. The VIN was not available.
Additional Notes:
The contact owns a 2019 Grand Design RV. The contact stated while driving at an undisclosed speed, the RV the front and rear doors inadvertently opened. The RV was taken to the dealer but was not diagnosed; however, the dealer informed the contact that the doors had been repaired. The contact stated while driving at an undisclosed speed, the rear tires blew out. There was no warning light illuminated. The contact pulled over the RV and noticed that the rear axle had fractured. The dealer was contacted. The RV was not diagnosed or repaired. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was not available. The VIN was not available.
Mfg Campaign: 11628648
Recall Date: Dec 3, 2024
Grand Design Rv, Llc
Defect Description:
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Potential Consequences:
The contact owns a 2019 Grand Design RV. The contact stated while driving at an undisclosed speed, the RV the front and rear doors inadvertently opened. The RV was taken to the dealer but was not diagnosed; however, the dealer informed the contact that the doors had been repaired. The contact stated while driving at an undisclosed speed, the rear tires blew out. There was no warning light illuminated. The contact pulled over the RV and noticed that the rear axle had fractured. The dealer was contacted. The RV was not diagnosed or repaired. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was not available. The VIN was not available.
Corrective Action:
The contact owns a 2019 Grand Design RV. The contact stated while driving at an undisclosed speed, the RV the front and rear doors inadvertently opened. The RV was taken to the dealer but was not diagnosed; however, the dealer informed the contact that the doors had been repaired. The contact stated while driving at an undisclosed speed, the rear tires blew out. There was no warning light illuminated. The contact pulled over the RV and noticed that the rear axle had fractured. The dealer was contacted. The RV was not diagnosed or repaired. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was not available. The VIN was not available.
Additional Notes:
The contact owns a 2019 Grand Design RV. The contact stated while driving at an undisclosed speed, the RV the front and rear doors inadvertently opened. The RV was taken to the dealer but was not diagnosed; however, the dealer informed the contact that the doors had been repaired. The contact stated while driving at an undisclosed speed, the rear tires blew out. There was no warning light illuminated. The contact pulled over the RV and noticed that the rear axle had fractured. The dealer was contacted. The RV was not diagnosed or repaired. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was not available. The VIN was not available.
Mfg Campaign: 11628648
Recall Date: Dec 3, 2024
Grand Design Rv, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Frame failure on fifth wheel deck. Noticed when hooking RV to tow vehicle that the pin box would move upward roughly 1 inch. Also when hitched to tow vehicle would notice that all cabinets in front bedroom would move to the point of damaging walls and causing the doors to bind and hit the ceiling. Once I learned of many other Grand Design RV owners having this same problem, I removed the front skin to expose the frame of the rv and found that welds had completely broken, steel angle gussets sheared, along with finding the upper fifth wheel deck welds completely broke free of the upright supports on the passenger side of the rv. With the broken steel and broken welds, the only way the camper stayed together while towing was by way of the fiberglass skin of the walls. Also found that the steel deck plates designed to bolt to the rv walls had less than half the bolts (due to more than half the available holes not have a bolt installed), out of the existing bolts they were either sheared or severely bent. I contacted Grand Design and provided the pictures to show the damage and they requested that I tow the RV to an approved repair shop. Due to safety concerns I explained that I would not tow the RV anywhere in this condition. Problem was confirmed by Owen Bailey with Grand Design through the pictures supplied by me. No warning was given other than the interior damage from the frame flexing.
Corrective Action:
Frame failure on fifth wheel deck. Noticed when hooking RV to tow vehicle that the pin box would move upward roughly 1 inch. Also when hitched to tow vehicle would notice that all cabinets in front bedroom would move to the point of damaging walls and causing the doors to bind and hit the ceiling. Once I learned of many other Grand Design RV owners having this same problem, I removed the front skin to expose the frame of the rv and found that welds had completely broken, steel angle gussets sheared, along with finding the upper fifth wheel deck welds completely broke free of the upright supports on the passenger side of the rv. With the broken steel and broken welds, the only way the camper stayed together while towing was by way of the fiberglass skin of the walls. Also found that the steel deck plates designed to bolt to the rv walls had less than half the bolts (due to more than half the available holes not have a bolt installed), out of the existing bolts they were either sheared or severely bent. I contacted Grand Design and provided the pictures to show the damage and they requested that I tow the RV to an approved repair shop. Due to safety concerns I explained that I would not tow the RV anywhere in this condition. Problem was confirmed by Owen Bailey with Grand Design through the pictures supplied by me. No warning was given other than the interior damage from the frame flexing.
Additional Notes:
Frame failure on fifth wheel deck. Noticed when hooking RV to tow vehicle that the pin box would move upward roughly 1 inch. Also when hitched to tow vehicle would notice that all cabinets in front bedroom would move to the point of damaging walls and causing the doors to bind and hit the ceiling. Once I learned of many other Grand Design RV owners having this same problem, I removed the front skin to expose the frame of the rv and found that welds had completely broken, steel angle gussets sheared, along with finding the upper fifth wheel deck welds completely broke free of the upright supports on the passenger side of the rv. With the broken steel and broken welds, the only way the camper stayed together while towing was by way of the fiberglass skin of the walls. Also found that the steel deck plates designed to bolt to the rv walls had less than half the bolts (due to more than half the available holes not have a bolt installed), out of the existing bolts they were either sheared or severely bent. I contacted Grand Design and provided the pictures to show the damage and they requested that I tow the RV to an approved repair shop. Due to safety concerns I explained that I would not tow the RV anywhere in this condition. Problem was confirmed by Owen Bailey with Grand Design through the pictures supplied by me. No warning was given other than the interior damage from the frame flexing.
Mfg Campaign: 11627546
Recall Date: Nov 26, 2024
Grand Design Rv, Llc
Defect Description:
STRUCTURE
Potential Consequences:
Frame failure on fifth wheel deck. Noticed when hooking RV to tow vehicle that the pin box would move upward roughly 1 inch. Also when hitched to tow vehicle would notice that all cabinets in front bedroom would move to the point of damaging walls and causing the doors to bind and hit the ceiling. Once I learned of many other Grand Design RV owners having this same problem, I removed the front skin to expose the frame of the rv and found that welds had completely broken, steel angle gussets sheared, along with finding the upper fifth wheel deck welds completely broke free of the upright supports on the passenger side of the rv. With the broken steel and broken welds, the only way the camper stayed together while towing was by way of the fiberglass skin of the walls. Also found that the steel deck plates designed to bolt to the rv walls had less than half the bolts (due to more than half the available holes not have a bolt installed), out of the existing bolts they were either sheared or severely bent. I contacted Grand Design and provided the pictures to show the damage and they requested that I tow the RV to an approved repair shop. Due to safety concerns I explained that I would not tow the RV anywhere in this condition. Problem was confirmed by Owen Bailey with Grand Design through the pictures supplied by me. No warning was given other than the interior damage from the frame flexing.
Corrective Action:
Frame failure on fifth wheel deck. Noticed when hooking RV to tow vehicle that the pin box would move upward roughly 1 inch. Also when hitched to tow vehicle would notice that all cabinets in front bedroom would move to the point of damaging walls and causing the doors to bind and hit the ceiling. Once I learned of many other Grand Design RV owners having this same problem, I removed the front skin to expose the frame of the rv and found that welds had completely broken, steel angle gussets sheared, along with finding the upper fifth wheel deck welds completely broke free of the upright supports on the passenger side of the rv. With the broken steel and broken welds, the only way the camper stayed together while towing was by way of the fiberglass skin of the walls. Also found that the steel deck plates designed to bolt to the rv walls had less than half the bolts (due to more than half the available holes not have a bolt installed), out of the existing bolts they were either sheared or severely bent. I contacted Grand Design and provided the pictures to show the damage and they requested that I tow the RV to an approved repair shop. Due to safety concerns I explained that I would not tow the RV anywhere in this condition. Problem was confirmed by Owen Bailey with Grand Design through the pictures supplied by me. No warning was given other than the interior damage from the frame flexing.
Additional Notes:
Frame failure on fifth wheel deck. Noticed when hooking RV to tow vehicle that the pin box would move upward roughly 1 inch. Also when hitched to tow vehicle would notice that all cabinets in front bedroom would move to the point of damaging walls and causing the doors to bind and hit the ceiling. Once I learned of many other Grand Design RV owners having this same problem, I removed the front skin to expose the frame of the rv and found that welds had completely broken, steel angle gussets sheared, along with finding the upper fifth wheel deck welds completely broke free of the upright supports on the passenger side of the rv. With the broken steel and broken welds, the only way the camper stayed together while towing was by way of the fiberglass skin of the walls. Also found that the steel deck plates designed to bolt to the rv walls had less than half the bolts (due to more than half the available holes not have a bolt installed), out of the existing bolts they were either sheared or severely bent. I contacted Grand Design and provided the pictures to show the damage and they requested that I tow the RV to an approved repair shop. Due to safety concerns I explained that I would not tow the RV anywhere in this condition. Problem was confirmed by Owen Bailey with Grand Design through the pictures supplied by me. No warning was given other than the interior damage from the frame flexing.
Mfg Campaign: 11627546
Recall Date: Nov 26, 2024
Grand Design Rv, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Welds on the frame where the fifth wheel overhang attaches to the main frame have broke allowing the kingpin to raise up off of the front upright. This means that the kingpin overhang is only attached at the rear upright making the RV unsafe to tow.
Corrective Action:
Welds on the frame where the fifth wheel overhang attaches to the main frame have broke allowing the kingpin to raise up off of the front upright. This means that the kingpin overhang is only attached at the rear upright making the RV unsafe to tow.
Additional Notes:
Welds on the frame where the fifth wheel overhang attaches to the main frame have broke allowing the kingpin to raise up off of the front upright. This means that the kingpin overhang is only attached at the rear upright making the RV unsafe to tow.
Mfg Campaign: 11624497
Recall Date: Nov 11, 2024
Grand Design Rv, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
my suspension failed with the leaf springs breaking and the shackles and bushings failed then the frame is breaking( flexing). all fasteners were loose and some missing the body came loose from the frame... this is a issue with many other grand design 5th wheels ... hopefully the parts that fell off on the freeway did not hurt anyone... ( leaf springs)
Corrective Action:
my suspension failed with the leaf springs breaking and the shackles and bushings failed then the frame is breaking( flexing). all fasteners were loose and some missing the body came loose from the frame... this is a issue with many other grand design 5th wheels ... hopefully the parts that fell off on the freeway did not hurt anyone... ( leaf springs)
Additional Notes:
my suspension failed with the leaf springs breaking and the shackles and bushings failed then the frame is breaking( flexing). all fasteners were loose and some missing the body came loose from the frame... this is a issue with many other grand design 5th wheels ... hopefully the parts that fell off on the freeway did not hurt anyone... ( leaf springs)
Mfg Campaign: 11579614
Recall Date: Mar 26, 2024
Grand Design Rv, Llc
Defect Description:
SUSPENSION
Potential Consequences:
my suspension failed with the leaf springs breaking and the shackles and bushings failed then the frame is breaking( flexing). all fasteners were loose and some missing the body came loose from the frame... this is a issue with many other grand design 5th wheels ... hopefully the parts that fell off on the freeway did not hurt anyone... ( leaf springs)
Corrective Action:
my suspension failed with the leaf springs breaking and the shackles and bushings failed then the frame is breaking( flexing). all fasteners were loose and some missing the body came loose from the frame... this is a issue with many other grand design 5th wheels ... hopefully the parts that fell off on the freeway did not hurt anyone... ( leaf springs)
Additional Notes:
my suspension failed with the leaf springs breaking and the shackles and bushings failed then the frame is breaking( flexing). all fasteners were loose and some missing the body came loose from the frame... this is a issue with many other grand design 5th wheels ... hopefully the parts that fell off on the freeway did not hurt anyone... ( leaf springs)
Mfg Campaign: 11579614
Recall Date: Mar 26, 2024
Grand Design Rv, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
my suspension failed with the leaf springs breaking and the shackles and bushings failed then the frame is breaking( flexing). all fasteners were loose and some missing the body came loose from the frame... this is a issue with many other grand design 5th wheels ... hopefully the parts that fell off on the freeway did not hurt anyone... ( leaf springs)
Corrective Action:
my suspension failed with the leaf springs breaking and the shackles and bushings failed then the frame is breaking( flexing). all fasteners were loose and some missing the body came loose from the frame... this is a issue with many other grand design 5th wheels ... hopefully the parts that fell off on the freeway did not hurt anyone... ( leaf springs)
Additional Notes:
my suspension failed with the leaf springs breaking and the shackles and bushings failed then the frame is breaking( flexing). all fasteners were loose and some missing the body came loose from the frame... this is a issue with many other grand design 5th wheels ... hopefully the parts that fell off on the freeway did not hurt anyone... ( leaf springs)
Mfg Campaign: 11579614
Recall Date: Mar 26, 2024
Grand Design Rv, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Broken frame where the pin box is the hitch part that connects to the truck very very unsafe
Corrective Action:
Broken frame where the pin box is the hitch part that connects to the truck very very unsafe
Additional Notes:
Broken frame where the pin box is the hitch part that connects to the truck very very unsafe
Mfg Campaign: 11570899
Recall Date: Feb 8, 2024
Grand Design Rv, Llc
Defect Description:
STRUCTURE
Potential Consequences:
Broken frame where the pin box is the hitch part that connects to the truck very very unsafe
Corrective Action:
Broken frame where the pin box is the hitch part that connects to the truck very very unsafe
Additional Notes:
Broken frame where the pin box is the hitch part that connects to the truck very very unsafe
Mfg Campaign: 11570899
Recall Date: Feb 8, 2024
Grand Design Rv, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Our RV completly filled with the smell of propane when manually switching propane tanks while the furnance was running. The smell was coming from furnance vents. We checked the stove and the flame on the burner was unusually several inches higher in height. There no smell of propane in the exterior compartments or vents and isolated to the inside of the RV. All windows were opened and the furnance turned off to vent the RV to remove the gas smell. We believe this to be a propane regulator malfunction.
Corrective Action:
Our RV completly filled with the smell of propane when manually switching propane tanks while the furnance was running. The smell was coming from furnance vents. We checked the stove and the flame on the burner was unusually several inches higher in height. There no smell of propane in the exterior compartments or vents and isolated to the inside of the RV. All windows were opened and the furnance turned off to vent the RV to remove the gas smell. We believe this to be a propane regulator malfunction.
Additional Notes:
Our RV completly filled with the smell of propane when manually switching propane tanks while the furnance was running. The smell was coming from furnance vents. We checked the stove and the flame on the burner was unusually several inches higher in height. There no smell of propane in the exterior compartments or vents and isolated to the inside of the RV. All windows were opened and the furnance turned off to vent the RV to remove the gas smell. We believe this to be a propane regulator malfunction.
Mfg Campaign: 11498848
Recall Date: Dec 26, 2022
Grand Design Rv, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The kitchen side slide out hydraulic cylinder burst/ruptured while under pressure due to the incorrect length bolt being used in the slide out rotating cross shaft. The bolt wore a hole in the cylinder over a 3 year period, and the cylinder shot hydraulic fluid all over the under belly of the trailer. Hydraulic fluid sprayed several 120-volt and 12-volt electrical connections and wires, and also leaked out of the side of the chloroplast. The fluid would have leaked onto the wheels and brakes if it had been in motion when the cylinder failed. Also, the entire hydraulic system is combined, so this caused a total loss of pressure in the front landing gear/jacks and leveling system. So many possible safety issues with this. Grand Design acknowledged the issue and reimbursed me for the parts, but I feel obligated to report this. It actually happened when the new owner (I just sold it) came to pick up the trailer. Others on an internet discussion group found the exact same issue.
Corrective Action:
The kitchen side slide out hydraulic cylinder burst/ruptured while under pressure due to the incorrect length bolt being used in the slide out rotating cross shaft. The bolt wore a hole in the cylinder over a 3 year period, and the cylinder shot hydraulic fluid all over the under belly of the trailer. Hydraulic fluid sprayed several 120-volt and 12-volt electrical connections and wires, and also leaked out of the side of the chloroplast. The fluid would have leaked onto the wheels and brakes if it had been in motion when the cylinder failed. Also, the entire hydraulic system is combined, so this caused a total loss of pressure in the front landing gear/jacks and leveling system. So many possible safety issues with this. Grand Design acknowledged the issue and reimbursed me for the parts, but I feel obligated to report this. It actually happened when the new owner (I just sold it) came to pick up the trailer. Others on an internet discussion group found the exact same issue.
Additional Notes:
The kitchen side slide out hydraulic cylinder burst/ruptured while under pressure due to the incorrect length bolt being used in the slide out rotating cross shaft. The bolt wore a hole in the cylinder over a 3 year period, and the cylinder shot hydraulic fluid all over the under belly of the trailer. Hydraulic fluid sprayed several 120-volt and 12-volt electrical connections and wires, and also leaked out of the side of the chloroplast. The fluid would have leaked onto the wheels and brakes if it had been in motion when the cylinder failed. Also, the entire hydraulic system is combined, so this caused a total loss of pressure in the front landing gear/jacks and leveling system. So many possible safety issues with this. Grand Design acknowledged the issue and reimbursed me for the parts, but I feel obligated to report this. It actually happened when the new owner (I just sold it) came to pick up the trailer. Others on an internet discussion group found the exact same issue.
Mfg Campaign: 11419347
Recall Date: Jun 2, 2021
Grand Design Rv, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The kitchen side slide out hydraulic cylinder burst/ruptured while under pressure due to the incorrect length bolt being used in the slide out rotating cross shaft. The bolt wore a hole in the cylinder over a 3 year period, and the cylinder shot hydraulic fluid all over the under belly of the trailer. Hydraulic fluid sprayed several 120-volt and 12-volt electrical connections and wires, and also leaked out of the side of the chloroplast. The fluid would have leaked onto the wheels and brakes if it had been in motion when the cylinder failed. Also, the entire hydraulic system is combined, so this caused a total loss of pressure in the front landing gear/jacks and leveling system. So many possible safety issues with this. Grand Design acknowledged the issue and reimbursed me for the parts, but I feel obligated to report this. It actually happened when the new owner (I just sold it) came to pick up the trailer. Others on an internet discussion group found the exact same issue.
Corrective Action:
The kitchen side slide out hydraulic cylinder burst/ruptured while under pressure due to the incorrect length bolt being used in the slide out rotating cross shaft. The bolt wore a hole in the cylinder over a 3 year period, and the cylinder shot hydraulic fluid all over the under belly of the trailer. Hydraulic fluid sprayed several 120-volt and 12-volt electrical connections and wires, and also leaked out of the side of the chloroplast. The fluid would have leaked onto the wheels and brakes if it had been in motion when the cylinder failed. Also, the entire hydraulic system is combined, so this caused a total loss of pressure in the front landing gear/jacks and leveling system. So many possible safety issues with this. Grand Design acknowledged the issue and reimbursed me for the parts, but I feel obligated to report this. It actually happened when the new owner (I just sold it) came to pick up the trailer. Others on an internet discussion group found the exact same issue.
Additional Notes:
The kitchen side slide out hydraulic cylinder burst/ruptured while under pressure due to the incorrect length bolt being used in the slide out rotating cross shaft. The bolt wore a hole in the cylinder over a 3 year period, and the cylinder shot hydraulic fluid all over the under belly of the trailer. Hydraulic fluid sprayed several 120-volt and 12-volt electrical connections and wires, and also leaked out of the side of the chloroplast. The fluid would have leaked onto the wheels and brakes if it had been in motion when the cylinder failed. Also, the entire hydraulic system is combined, so this caused a total loss of pressure in the front landing gear/jacks and leveling system. So many possible safety issues with this. Grand Design acknowledged the issue and reimbursed me for the parts, but I feel obligated to report this. It actually happened when the new owner (I just sold it) came to pick up the trailer. Others on an internet discussion group found the exact same issue.
Mfg Campaign: 11419347
Recall Date: Jun 2, 2021
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Valencia, CA • 36 yrs
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