Complaints & Recalls
Official Safety Recalls - Important!
38 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Grand Design Rv, Llc
Safety Issue:
Grand Design RV, LLC (Grand Design) is recalling certain 2022 Imagine, Reflection, Momentum, Solitude, and Transcend travel trailers. The quick disconnect fittings in the LP gas system may be cracked, causing a gas leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 910045
Recall Date: Nov 15, 2024
Grand Design Rv, Llc
Safety Issue:
Grand Design RV, LLC (Grand Design) is recalling certain 2022-2023 Momentum, Solitude, Imagine, Reflection, and Transcend travel trailers. The electric retractable awning has a welded seam on the fabric that may separate, potentially allowing the awning to drop beyond normal operation.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 910031
Recall Date: Aug 9, 2022
Grand Design Rv, Llc
Safety Issue:
Grand Design RV, LLC (Grand Design) is recalling certain 2022 Grand Design Imagine, Reflection, Momentum, Solitude and Transcend travel trailers. The quick disconnect fittings in the LP gas system may be cracked, causing a gas leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 910029
Recall Date: May 6, 2022
Consumer Complaints
21 ComplaintsGrand Design Rv, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Both trailer hitch safety chains have been severed/cut where they attach to the trailer's safety chain mounting loop. This is due to contact with the tow vehicle's ball/hitch on tight turns. At the trailer dealer's advice, I contacted Grand Design's customer service to obtain a case# (181049) and guidance for a warranty repair. Instead, they claim I was sold the wrong trailer hitch and that they are not responsible. After researching online trailer owner groups, I have found many instances of this same problem occurring. It's obviously a safety problem and since the hitch in question is a very popular brand, I feel that there needs to be safety recall to avoid potential accidents.
Corrective Action:
Both trailer hitch safety chains have been severed/cut where they attach to the trailer's safety chain mounting loop. This is due to contact with the tow vehicle's ball/hitch on tight turns. At the trailer dealer's advice, I contacted Grand Design's customer service to obtain a case# (181049) and guidance for a warranty repair. Instead, they claim I was sold the wrong trailer hitch and that they are not responsible. After researching online trailer owner groups, I have found many instances of this same problem occurring. It's obviously a safety problem and since the hitch in question is a very popular brand, I feel that there needs to be safety recall to avoid potential accidents.
Additional Notes:
Both trailer hitch safety chains have been severed/cut where they attach to the trailer's safety chain mounting loop. This is due to contact with the tow vehicle's ball/hitch on tight turns. At the trailer dealer's advice, I contacted Grand Design's customer service to obtain a case# (181049) and guidance for a warranty repair. Instead, they claim I was sold the wrong trailer hitch and that they are not responsible. After researching online trailer owner groups, I have found many instances of this same problem occurring. It's obviously a safety problem and since the hitch in question is a very popular brand, I feel that there needs to be safety recall to avoid potential accidents.
Mfg Campaign: 11492112
Recall Date: Nov 3, 2022
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