Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Grand Design Rv, Llc
Safety Issue:
Grand Design RV, LLC (Grand Design) is recalling certain 2020-2021 Imagine travel trailers. The cast aluminum pull handles on the cabinet doors and drawers may have sharp edges.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 910027
Recall Date: Jan 28, 2022
Grand Design Rv, Llc
Safety Issue:
Grand Design RV, LLC (Grand Design) is recalling certain 2021 Imagine recreational trailers equipped with Dexter D30 axles. The axles may have been assembled with incorrect inner bearings.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 910024
Recall Date: Aug 13, 2021
Grand Design Rv, Llc
Safety Issue:
Grand Design RV, LLC (Grand Design) is recalling certain 2016-2021 Imagine, Transcend, and Momentum travel trailers. The LP regulator that controls the LP gas pressure may fail, allowing excessive gas pressure that causes the appliance flame to increase.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 910023
Recall Date: May 26, 2021
Consumer Complaints
23 ComplaintsGrand Design Rv, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
We were driving and went through a dip in the road and the whole front end of the A- Frame bent/buckled. We have not had any problems with this in the past, but it is a brand new trailer and we are learning it has happened to a few others all Grand Design XLS series. We wonder if the steel used is not of top quality and is too thin.
Corrective Action:
We were driving and went through a dip in the road and the whole front end of the A- Frame bent/buckled. We have not had any problems with this in the past, but it is a brand new trailer and we are learning it has happened to a few others all Grand Design XLS series. We wonder if the steel used is not of top quality and is too thin.
Additional Notes:
We were driving and went through a dip in the road and the whole front end of the A- Frame bent/buckled. We have not had any problems with this in the past, but it is a brand new trailer and we are learning it has happened to a few others all Grand Design XLS series. We wonder if the steel used is not of top quality and is too thin.
Mfg Campaign: 11425375
Recall Date: Jul 18, 2021
Grand Design Rv, Llc
Defect Description:
SUSPENSION
Potential Consequences:
We were driving and went through a dip in the road and the whole front end of the A- Frame bent/buckled. We have not had any problems with this in the past, but it is a brand new trailer and we are learning it has happened to a few others all Grand Design XLS series. We wonder if the steel used is not of top quality and is too thin.
Corrective Action:
We were driving and went through a dip in the road and the whole front end of the A- Frame bent/buckled. We have not had any problems with this in the past, but it is a brand new trailer and we are learning it has happened to a few others all Grand Design XLS series. We wonder if the steel used is not of top quality and is too thin.
Additional Notes:
We were driving and went through a dip in the road and the whole front end of the A- Frame bent/buckled. We have not had any problems with this in the past, but it is a brand new trailer and we are learning it has happened to a few others all Grand Design XLS series. We wonder if the steel used is not of top quality and is too thin.
Mfg Campaign: 11425375
Recall Date: Jul 18, 2021
Grand Design Rv, Llc
Defect Description:
EQUIPMENT
Potential Consequences:
The contact owns a 2021 Grand Design Imagine. The contact received notification of NHTSA campaign number: 21V393000 (Equipment). The contact reached out to the local dealer and was informed that the earliest available appointment to service the recall would not be until October. The contact also attempted to reach the manufacturer but was unsuccessful. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The contact had not experienced the failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2021 Grand Design Imagine. The contact received notification of NHTSA campaign number: 21V393000 (Equipment). The contact reached out to the local dealer and was informed that the earliest available appointment to service the recall would not be until October. The contact also attempted to reach the manufacturer but was unsuccessful. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The contact had not experienced the failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2021 Grand Design Imagine. The contact received notification of NHTSA campaign number: 21V393000 (Equipment). The contact reached out to the local dealer and was informed that the earliest available appointment to service the recall would not be until October. The contact also attempted to reach the manufacturer but was unsuccessful. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The contact had not experienced the failure. Parts distribution disconnect.
Mfg Campaign: 11424664
Recall Date: Jul 13, 2021
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