Complaints & Recalls
Official Safety Recalls - Important!
8 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2021-2024 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, and Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles equipped with a 6.2L V8 gas engine. The connecting rod and/or crankshaft engine components may have manufacturing defects that can lead to engine damage and engine failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-888-275-9171) or go to www.nhtsa.gov.
Mfg Campaign: N252494000
Recall Date: Apr 24, 2025
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2020-2023 Cadillac CT4 and CT5; 2021-2023 Buick Envision; and 2022-2023 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles. The daytime running lights (DRLs) may not deactivate when the headlights are on. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N222386380
Recall Date: Dec 8, 2022
General Motors, Llc
Safety Issue:
General Motors, LLC (M) is recalling certain 2021-2022 Cadillac Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, GMC Yukon, and Yukon XL vehicles equipped with third-row seats. The rivet that retains the buckle to the mounting bracket in the left or right side third-row seat belt buckle assembly may have been improperly formed.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N222372380
Recall Date: Aug 11, 2022
Consumer Complaints
138 ComplaintsGeneral Motors, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
[XXX] while driving on [XXX] myself and my family in our 2022 yukon 6 lane highway 65 mph the engine lost power with no warning at all and left us with no power steering ,or brakes. This was in heavy traffic with other vehicles on our right and left side. I was able to put 4 way on and carefully move to the right lane and then barely to the burm. Vehicle would not restart and the sound of it was of rattle and groan. yukon was towed to the nearest dealer and we were told it was a bad engine of either bearings or rods. We were very lucky to not having an accident and harm my family or other persons on the highway. When a new engine was installed it ran for ony 15 minutes and also was defective for the same issue. Vehicle was returned to us on 12/14/24 and we were denied any additional warranty. At this point i have no confidence in the vehicle or General Motors. We took a financial loss when we traded the vehicle because of the major problems thru no fault of ours. The dealer would offer nothing as far as extending the warranty nor would GMC customer service that we filed a formal complaint # [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
[XXX] while driving on [XXX] myself and my family in our 2022 yukon 6 lane highway 65 mph the engine lost power with no warning at all and left us with no power steering ,or brakes. This was in heavy traffic with other vehicles on our right and left side. I was able to put 4 way on and carefully move to the right lane and then barely to the burm. Vehicle would not restart and the sound of it was of rattle and groan. yukon was towed to the nearest dealer and we were told it was a bad engine of either bearings or rods. We were very lucky to not having an accident and harm my family or other persons on the highway. When a new engine was installed it ran for ony 15 minutes and also was defective for the same issue. Vehicle was returned to us on 12/14/24 and we were denied any additional warranty. At this point i have no confidence in the vehicle or General Motors. We took a financial loss when we traded the vehicle because of the major problems thru no fault of ours. The dealer would offer nothing as far as extending the warranty nor would GMC customer service that we filed a formal complaint # [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
[XXX] while driving on [XXX] myself and my family in our 2022 yukon 6 lane highway 65 mph the engine lost power with no warning at all and left us with no power steering ,or brakes. This was in heavy traffic with other vehicles on our right and left side. I was able to put 4 way on and carefully move to the right lane and then barely to the burm. Vehicle would not restart and the sound of it was of rattle and groan. yukon was towed to the nearest dealer and we were told it was a bad engine of either bearings or rods. We were very lucky to not having an accident and harm my family or other persons on the highway. When a new engine was installed it ran for ony 15 minutes and also was defective for the same issue. Vehicle was returned to us on 12/14/24 and we were denied any additional warranty. At this point i have no confidence in the vehicle or General Motors. We took a financial loss when we traded the vehicle because of the major problems thru no fault of ours. The dealer would offer nothing as far as extending the warranty nor would GMC customer service that we filed a formal complaint # [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11637035
Recall Date: Jan 20, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
I have a 2022 Yukon Denali. On [XXX] the engine failed with approximately 33,000 miles on it. When the engine failed, we were traveling on a highway in New York State at a high rate of speed. Everything shut down but the steering and brakes. This put us in a dangerous situation in which we had to exit the freeway and call for a tow truck. It was still under warranty. They replaced the engine and completed the project on November 5, 2024. They delivered the car from the dealership that repaired it in New Jersey to my home in California on December 9, 2024. The new engine they installed failed on December 10, 2024. I brought it to Winter Chevrolet in Pittsburgh California. As of January 18, 2025 they have still not been able to locate a new engine to install. As of today, it has been 117 days since I’ve been without the use of my car. In my dealings with General motors, it appears that their goal is just to stall until they find an engine to install in my car also we have had no clear explanation or diagnosis of what actually is wrong with the car. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I have a 2022 Yukon Denali. On [XXX] the engine failed with approximately 33,000 miles on it. When the engine failed, we were traveling on a highway in New York State at a high rate of speed. Everything shut down but the steering and brakes. This put us in a dangerous situation in which we had to exit the freeway and call for a tow truck. It was still under warranty. They replaced the engine and completed the project on November 5, 2024. They delivered the car from the dealership that repaired it in New Jersey to my home in California on December 9, 2024. The new engine they installed failed on December 10, 2024. I brought it to Winter Chevrolet in Pittsburgh California. As of January 18, 2025 they have still not been able to locate a new engine to install. As of today, it has been 117 days since I’ve been without the use of my car. In my dealings with General motors, it appears that their goal is just to stall until they find an engine to install in my car also we have had no clear explanation or diagnosis of what actually is wrong with the car. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I have a 2022 Yukon Denali. On [XXX] the engine failed with approximately 33,000 miles on it. When the engine failed, we were traveling on a highway in New York State at a high rate of speed. Everything shut down but the steering and brakes. This put us in a dangerous situation in which we had to exit the freeway and call for a tow truck. It was still under warranty. They replaced the engine and completed the project on November 5, 2024. They delivered the car from the dealership that repaired it in New Jersey to my home in California on December 9, 2024. The new engine they installed failed on December 10, 2024. I brought it to Winter Chevrolet in Pittsburgh California. As of January 18, 2025 they have still not been able to locate a new engine to install. As of today, it has been 117 days since I’ve been without the use of my car. In my dealings with General motors, it appears that their goal is just to stall until they find an engine to install in my car also we have had no clear explanation or diagnosis of what actually is wrong with the car. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11636758
Recall Date: Jan 18, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Definitely needs an engine. Will get a new engine, radiator and oil cooler lines ordered Rear pinion seal on the rear differential was leaking also so I've ordered one of those and will replace it
Corrective Action:
Definitely needs an engine. Will get a new engine, radiator and oil cooler lines ordered Rear pinion seal on the rear differential was leaking also so I've ordered one of those and will replace it
Additional Notes:
Definitely needs an engine. Will get a new engine, radiator and oil cooler lines ordered Rear pinion seal on the rear differential was leaking also so I've ordered one of those and will replace it
Mfg Campaign: 11636404
Recall Date: Jan 17, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
My vehicle radiator fan immediately cut on high when I turned on the vehicle. The temperature of the vehicle was normal. I also experienced this when the engine was completely cold. I was assured there was no need to tow the vehicle but I could drive and schedule service with dealer. The software triggered a reduced acceleration condition. This did not allow me to accelerate as needed while navigating an interstate interchange.
Corrective Action:
My vehicle radiator fan immediately cut on high when I turned on the vehicle. The temperature of the vehicle was normal. I also experienced this when the engine was completely cold. I was assured there was no need to tow the vehicle but I could drive and schedule service with dealer. The software triggered a reduced acceleration condition. This did not allow me to accelerate as needed while navigating an interstate interchange.
Additional Notes:
My vehicle radiator fan immediately cut on high when I turned on the vehicle. The temperature of the vehicle was normal. I also experienced this when the engine was completely cold. I was assured there was no need to tow the vehicle but I could drive and schedule service with dealer. The software triggered a reduced acceleration condition. This did not allow me to accelerate as needed while navigating an interstate interchange.
Mfg Campaign: 11635047
Recall Date: Jan 9, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
My vehicle radiator fan immediately cut on high when I turned on the vehicle. The temperature of the vehicle was normal. I also experienced this when the engine was completely cold. I was assured there was no need to tow the vehicle but I could drive and schedule service with dealer. The software triggered a reduced acceleration condition. This did not allow me to accelerate as needed while navigating an interstate interchange.
Corrective Action:
My vehicle radiator fan immediately cut on high when I turned on the vehicle. The temperature of the vehicle was normal. I also experienced this when the engine was completely cold. I was assured there was no need to tow the vehicle but I could drive and schedule service with dealer. The software triggered a reduced acceleration condition. This did not allow me to accelerate as needed while navigating an interstate interchange.
Additional Notes:
My vehicle radiator fan immediately cut on high when I turned on the vehicle. The temperature of the vehicle was normal. I also experienced this when the engine was completely cold. I was assured there was no need to tow the vehicle but I could drive and schedule service with dealer. The software triggered a reduced acceleration condition. This did not allow me to accelerate as needed while navigating an interstate interchange.
Mfg Campaign: 11635047
Recall Date: Jan 9, 2025
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
My vehicle radiator fan immediately cut on high when I turned on the vehicle. The temperature of the vehicle was normal. I also experienced this when the engine was completely cold. I was assured there was no need to tow the vehicle but I could drive and schedule service with dealer. The software triggered a reduced acceleration condition. This did not allow me to accelerate as needed while navigating an interstate interchange.
Corrective Action:
My vehicle radiator fan immediately cut on high when I turned on the vehicle. The temperature of the vehicle was normal. I also experienced this when the engine was completely cold. I was assured there was no need to tow the vehicle but I could drive and schedule service with dealer. The software triggered a reduced acceleration condition. This did not allow me to accelerate as needed while navigating an interstate interchange.
Additional Notes:
My vehicle radiator fan immediately cut on high when I turned on the vehicle. The temperature of the vehicle was normal. I also experienced this when the engine was completely cold. I was assured there was no need to tow the vehicle but I could drive and schedule service with dealer. The software triggered a reduced acceleration condition. This did not allow me to accelerate as needed while navigating an interstate interchange.
Mfg Campaign: 11635047
Recall Date: Jan 9, 2025
General Motors, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Windshield wipers quit working while raining and driving. I was able to get home even though I couldn’t see. I tried turning the car on and off multiple times and testing the windshield wipers but they still didn’t work. After about 10 mins, I restarted the car and the wipers worked again. I took video of the wipers not working while the car was on. They will work fine and then all of the sudden while it is raining they will stop work. This is the second time this has happened in 4 months.
Corrective Action:
Windshield wipers quit working while raining and driving. I was able to get home even though I couldn’t see. I tried turning the car on and off multiple times and testing the windshield wipers but they still didn’t work. After about 10 mins, I restarted the car and the wipers worked again. I took video of the wipers not working while the car was on. They will work fine and then all of the sudden while it is raining they will stop work. This is the second time this has happened in 4 months.
Additional Notes:
Windshield wipers quit working while raining and driving. I was able to get home even though I couldn’t see. I tried turning the car on and off multiple times and testing the windshield wipers but they still didn’t work. After about 10 mins, I restarted the car and the wipers worked again. I took video of the wipers not working while the car was on. They will work fine and then all of the sudden while it is raining they will stop work. This is the second time this has happened in 4 months.
Mfg Campaign: 11629996
Recall Date: Dec 10, 2024
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
See attached document for complaint.
Corrective Action:
See attached document for complaint.
Additional Notes:
See attached document for complaint.
Mfg Campaign: 11628761
Recall Date: Dec 4, 2024
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
When vehicle is turned on OR during normal driving, audio volume randomly goes to full high mode (all the way up) to a deafening level that makes it difficult to drive. The knob, steering wheel controls and any connected devices (like the phone) do not control the audio. Audio setting is completely unresponsive and will not turn down. It is not possible to drive in this condition. I had to pull over and turn my car off. I turned it on and off several times before the audio did not come on full blast and I could safely drive my car. This is the third time this has happened to me. Two out of 3 times I had a young child in the car.
Corrective Action:
When vehicle is turned on OR during normal driving, audio volume randomly goes to full high mode (all the way up) to a deafening level that makes it difficult to drive. The knob, steering wheel controls and any connected devices (like the phone) do not control the audio. Audio setting is completely unresponsive and will not turn down. It is not possible to drive in this condition. I had to pull over and turn my car off. I turned it on and off several times before the audio did not come on full blast and I could safely drive my car. This is the third time this has happened to me. Two out of 3 times I had a young child in the car.
Additional Notes:
When vehicle is turned on OR during normal driving, audio volume randomly goes to full high mode (all the way up) to a deafening level that makes it difficult to drive. The knob, steering wheel controls and any connected devices (like the phone) do not control the audio. Audio setting is completely unresponsive and will not turn down. It is not possible to drive in this condition. I had to pull over and turn my car off. I turned it on and off several times before the audio did not come on full blast and I could safely drive my car. This is the third time this has happened to me. Two out of 3 times I had a young child in the car.
Mfg Campaign: 11620791
Recall Date: Oct 19, 2024
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The servicing dealer identified a faulty injector wiring harness. A national backorder caused a delay in repair. I do not have the part. The dealer retained. I was driving at highway speeds on the interstate and every possible warning light came on the dash. "Service ESC" "Service Traction Control", Reduced Acceleration Drive with Care", "Forward Collision System Unavailable", "Service Emmision System" At this point, I experienced a loss of power and acceleration, and the vehicle would shake violently when I applied the accelerator pedal. There was no indication of any failure prior to the failure.
Corrective Action:
The servicing dealer identified a faulty injector wiring harness. A national backorder caused a delay in repair. I do not have the part. The dealer retained. I was driving at highway speeds on the interstate and every possible warning light came on the dash. "Service ESC" "Service Traction Control", Reduced Acceleration Drive with Care", "Forward Collision System Unavailable", "Service Emmision System" At this point, I experienced a loss of power and acceleration, and the vehicle would shake violently when I applied the accelerator pedal. There was no indication of any failure prior to the failure.
Additional Notes:
The servicing dealer identified a faulty injector wiring harness. A national backorder caused a delay in repair. I do not have the part. The dealer retained. I was driving at highway speeds on the interstate and every possible warning light came on the dash. "Service ESC" "Service Traction Control", Reduced Acceleration Drive with Care", "Forward Collision System Unavailable", "Service Emmision System" At this point, I experienced a loss of power and acceleration, and the vehicle would shake violently when I applied the accelerator pedal. There was no indication of any failure prior to the failure.
Mfg Campaign: 11614244
Recall Date: Sep 12, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The servicing dealer identified a faulty injector wiring harness. A national backorder caused a delay in repair. I do not have the part. The dealer retained. I was driving at highway speeds on the interstate and every possible warning light came on the dash. "Service ESC" "Service Traction Control", Reduced Acceleration Drive with Care", "Forward Collision System Unavailable", "Service Emmision System" At this point, I experienced a loss of power and acceleration, and the vehicle would shake violently when I applied the accelerator pedal. There was no indication of any failure prior to the failure.
Corrective Action:
The servicing dealer identified a faulty injector wiring harness. A national backorder caused a delay in repair. I do not have the part. The dealer retained. I was driving at highway speeds on the interstate and every possible warning light came on the dash. "Service ESC" "Service Traction Control", Reduced Acceleration Drive with Care", "Forward Collision System Unavailable", "Service Emmision System" At this point, I experienced a loss of power and acceleration, and the vehicle would shake violently when I applied the accelerator pedal. There was no indication of any failure prior to the failure.
Additional Notes:
The servicing dealer identified a faulty injector wiring harness. A national backorder caused a delay in repair. I do not have the part. The dealer retained. I was driving at highway speeds on the interstate and every possible warning light came on the dash. "Service ESC" "Service Traction Control", Reduced Acceleration Drive with Care", "Forward Collision System Unavailable", "Service Emmision System" At this point, I experienced a loss of power and acceleration, and the vehicle would shake violently when I applied the accelerator pedal. There was no indication of any failure prior to the failure.
Mfg Campaign: 11614244
Recall Date: Sep 12, 2024
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The dealer claims it was a faulty battery. Said it had a short in it. I have the battery and it can be inspected. I firmly believe it was software related. I was driving and the vehicle completely shut off while driving. I was unable to steer, restart, use the power assisted brakes, or navigate to a safe area. I was unable to restart the vehicle and it had to be towed. The problem was never reproduced and has not occurred again. The vehicle was inspected by the dealer. All possible warning lights came on the dash and display. The radio and Bluetooth still worked.
Corrective Action:
The dealer claims it was a faulty battery. Said it had a short in it. I have the battery and it can be inspected. I firmly believe it was software related. I was driving and the vehicle completely shut off while driving. I was unable to steer, restart, use the power assisted brakes, or navigate to a safe area. I was unable to restart the vehicle and it had to be towed. The problem was never reproduced and has not occurred again. The vehicle was inspected by the dealer. All possible warning lights came on the dash and display. The radio and Bluetooth still worked.
Additional Notes:
The dealer claims it was a faulty battery. Said it had a short in it. I have the battery and it can be inspected. I firmly believe it was software related. I was driving and the vehicle completely shut off while driving. I was unable to steer, restart, use the power assisted brakes, or navigate to a safe area. I was unable to restart the vehicle and it had to be towed. The problem was never reproduced and has not occurred again. The vehicle was inspected by the dealer. All possible warning lights came on the dash and display. The radio and Bluetooth still worked.
Mfg Campaign: 11614248
Recall Date: Sep 12, 2024
General Motors, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Every time I start the vehicle and open the door and close the door, the driver side mirror, rearview mirror, either moves all the way out or moves all the way in which is a safety concerns. I can’t see the traffic on my left side and behind me.
Corrective Action:
Every time I start the vehicle and open the door and close the door, the driver side mirror, rearview mirror, either moves all the way out or moves all the way in which is a safety concerns. I can’t see the traffic on my left side and behind me.
Additional Notes:
Every time I start the vehicle and open the door and close the door, the driver side mirror, rearview mirror, either moves all the way out or moves all the way in which is a safety concerns. I can’t see the traffic on my left side and behind me.
Mfg Campaign: 11599514
Recall Date: Jul 6, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2022 GMC Yukon. The contact stated while starting the vehicle, there was a clicking sound coming from the vehicle and the vehicle failed to start. The vehicle was jumpstarted. The vehicle was taken to a dealer for routine maintenance; however, the contact asked for the vehicle to be diagnosed. The dealer stated that the failure was not yet determined. The failure recurred. The vehicle was taken to an independent mechanic where it was diagnosed with starter failure. The dealer was contacted, and the contact was informed that the vehicle was no longer under Warranty. The manufacturer was made aware of the failure. The failure mileage was approximately 38,000. The VIN was not available.
Corrective Action:
The contact owns a 2022 GMC Yukon. The contact stated while starting the vehicle, there was a clicking sound coming from the vehicle and the vehicle failed to start. The vehicle was jumpstarted. The vehicle was taken to a dealer for routine maintenance; however, the contact asked for the vehicle to be diagnosed. The dealer stated that the failure was not yet determined. The failure recurred. The vehicle was taken to an independent mechanic where it was diagnosed with starter failure. The dealer was contacted, and the contact was informed that the vehicle was no longer under Warranty. The manufacturer was made aware of the failure. The failure mileage was approximately 38,000. The VIN was not available.
Additional Notes:
The contact owns a 2022 GMC Yukon. The contact stated while starting the vehicle, there was a clicking sound coming from the vehicle and the vehicle failed to start. The vehicle was jumpstarted. The vehicle was taken to a dealer for routine maintenance; however, the contact asked for the vehicle to be diagnosed. The dealer stated that the failure was not yet determined. The failure recurred. The vehicle was taken to an independent mechanic where it was diagnosed with starter failure. The dealer was contacted, and the contact was informed that the vehicle was no longer under Warranty. The manufacturer was made aware of the failure. The failure mileage was approximately 38,000. The VIN was not available.
Mfg Campaign: 11588903
Recall Date: May 15, 2024
General Motors, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Windshield wipers quit working. I turned off the rain sensing feature and they did not work even then. This is the second complaint I am filing on this vehicle. The vehicle is at the dealership for the second time to address this issue. Very very unsafe! they will work fine and then all of the sudden while it is raining they will stop working. Night time is the worst.
Corrective Action:
Windshield wipers quit working. I turned off the rain sensing feature and they did not work even then. This is the second complaint I am filing on this vehicle. The vehicle is at the dealership for the second time to address this issue. Very very unsafe! they will work fine and then all of the sudden while it is raining they will stop working. Night time is the worst.
Additional Notes:
Windshield wipers quit working. I turned off the rain sensing feature and they did not work even then. This is the second complaint I am filing on this vehicle. The vehicle is at the dealership for the second time to address this issue. Very very unsafe! they will work fine and then all of the sudden while it is raining they will stop working. Night time is the worst.
Mfg Campaign: 11588642
Recall Date: May 14, 2024
General Motors, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Windshield wipers quit working. Either with or without rain sensing on or off.
Corrective Action:
Windshield wipers quit working. Either with or without rain sensing on or off.
Additional Notes:
Windshield wipers quit working. Either with or without rain sensing on or off.
Mfg Campaign: 11579521
Recall Date: Mar 26, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Vehicle lifters failed early February 2024 while driving. Lifters were replaced and returned to us. One week later the entire engine seized while at 75 mph freeway. Vehicle currently in for repairs for 30+ days and still not fixed. Have had the Yukon in the shop 8 times for electrical, engine, computer failures all previously identified in complaints listed on this website. Family was put at risk on a known chronic engine failure as told by the service department and technician.
Corrective Action:
Vehicle lifters failed early February 2024 while driving. Lifters were replaced and returned to us. One week later the entire engine seized while at 75 mph freeway. Vehicle currently in for repairs for 30+ days and still not fixed. Have had the Yukon in the shop 8 times for electrical, engine, computer failures all previously identified in complaints listed on this website. Family was put at risk on a known chronic engine failure as told by the service department and technician.
Additional Notes:
Vehicle lifters failed early February 2024 while driving. Lifters were replaced and returned to us. One week later the entire engine seized while at 75 mph freeway. Vehicle currently in for repairs for 30+ days and still not fixed. Have had the Yukon in the shop 8 times for electrical, engine, computer failures all previously identified in complaints listed on this website. Family was put at risk on a known chronic engine failure as told by the service department and technician.
Mfg Campaign: 11577851
Recall Date: Mar 17, 2024
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Vehicle lifters failed early February 2024 while driving. Lifters were replaced and returned to us. One week later the entire engine seized while at 75 mph freeway. Vehicle currently in for repairs for 30+ days and still not fixed. Have had the Yukon in the shop 8 times for electrical, engine, computer failures all previously identified in complaints listed on this website. Family was put at risk on a known chronic engine failure as told by the service department and technician.
Corrective Action:
Vehicle lifters failed early February 2024 while driving. Lifters were replaced and returned to us. One week later the entire engine seized while at 75 mph freeway. Vehicle currently in for repairs for 30+ days and still not fixed. Have had the Yukon in the shop 8 times for electrical, engine, computer failures all previously identified in complaints listed on this website. Family was put at risk on a known chronic engine failure as told by the service department and technician.
Additional Notes:
Vehicle lifters failed early February 2024 while driving. Lifters were replaced and returned to us. One week later the entire engine seized while at 75 mph freeway. Vehicle currently in for repairs for 30+ days and still not fixed. Have had the Yukon in the shop 8 times for electrical, engine, computer failures all previously identified in complaints listed on this website. Family was put at risk on a known chronic engine failure as told by the service department and technician.
Mfg Campaign: 11577851
Recall Date: Mar 17, 2024
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
On January 21, 2024, my family and I went to lunch. As we proceeded to leave to return home when I pressed the brake the braking system, traction system, and forward collision systems all failed simultaneously, causing me to be unable to stop the vehicle which caused it to go through a stop sign while the brakes were fully depressed. Luckily, we were still in a parking lot, traveling only 5 MPH. There was no oncoming traffic as we rolled through the stop sign. The following Error Messages Displayed on the Dash Info Screen Brake System Failure 43 MPH Top Speed, Forward Collision System Unavailable, Service Traction Control, Service Brake Pad Monitor There was no warning from the display prior to trying to stop the vehicle that indicated there were any issues with the brakes. It wasn’t until I depressed the brake that I realized that the braking system was in total failure. After safely allowing the truck to roll to a stop, I turned the engine off, and then back on to see if that would reengage the brakes, but it did not resolve the issue. At that point I called an Uber to take my family home and a tow truck to transport my vehicle to my local dealer, Barker Motor Company. My fear is that this could have happened while we were on the highway traveling faster than 5MPH in traffic, which could have been potentially fatal. After having my vehicle for a week to identify and repair the brake issue, was unable to identify the specific cause of the brake failure to repair and could not insure me that the brakes would not fail again. Instead, the technician replaced the battery in response to a low voltage code that showed in the DTC report. However, he could not provide an answer as to how that could have been connected to the total brake failure.
Corrective Action:
On January 21, 2024, my family and I went to lunch. As we proceeded to leave to return home when I pressed the brake the braking system, traction system, and forward collision systems all failed simultaneously, causing me to be unable to stop the vehicle which caused it to go through a stop sign while the brakes were fully depressed. Luckily, we were still in a parking lot, traveling only 5 MPH. There was no oncoming traffic as we rolled through the stop sign. The following Error Messages Displayed on the Dash Info Screen Brake System Failure 43 MPH Top Speed, Forward Collision System Unavailable, Service Traction Control, Service Brake Pad Monitor There was no warning from the display prior to trying to stop the vehicle that indicated there were any issues with the brakes. It wasn’t until I depressed the brake that I realized that the braking system was in total failure. After safely allowing the truck to roll to a stop, I turned the engine off, and then back on to see if that would reengage the brakes, but it did not resolve the issue. At that point I called an Uber to take my family home and a tow truck to transport my vehicle to my local dealer, Barker Motor Company. My fear is that this could have happened while we were on the highway traveling faster than 5MPH in traffic, which could have been potentially fatal. After having my vehicle for a week to identify and repair the brake issue, was unable to identify the specific cause of the brake failure to repair and could not insure me that the brakes would not fail again. Instead, the technician replaced the battery in response to a low voltage code that showed in the DTC report. However, he could not provide an answer as to how that could have been connected to the total brake failure.
Additional Notes:
On January 21, 2024, my family and I went to lunch. As we proceeded to leave to return home when I pressed the brake the braking system, traction system, and forward collision systems all failed simultaneously, causing me to be unable to stop the vehicle which caused it to go through a stop sign while the brakes were fully depressed. Luckily, we were still in a parking lot, traveling only 5 MPH. There was no oncoming traffic as we rolled through the stop sign. The following Error Messages Displayed on the Dash Info Screen Brake System Failure 43 MPH Top Speed, Forward Collision System Unavailable, Service Traction Control, Service Brake Pad Monitor There was no warning from the display prior to trying to stop the vehicle that indicated there were any issues with the brakes. It wasn’t until I depressed the brake that I realized that the braking system was in total failure. After safely allowing the truck to roll to a stop, I turned the engine off, and then back on to see if that would reengage the brakes, but it did not resolve the issue. At that point I called an Uber to take my family home and a tow truck to transport my vehicle to my local dealer, Barker Motor Company. My fear is that this could have happened while we were on the highway traveling faster than 5MPH in traffic, which could have been potentially fatal. After having my vehicle for a week to identify and repair the brake issue, was unable to identify the specific cause of the brake failure to repair and could not insure me that the brakes would not fail again. Instead, the technician replaced the battery in response to a low voltage code that showed in the DTC report. However, he could not provide an answer as to how that could have been connected to the total brake failure.
Mfg Campaign: 11570426
Recall Date: Feb 6, 2024
General Motors, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
On January 21, 2024, my family and I went to lunch. As we proceeded to leave to return home when I pressed the brake the braking system, traction system, and forward collision systems all failed simultaneously, causing me to be unable to stop the vehicle which caused it to go through a stop sign while the brakes were fully depressed. Luckily, we were still in a parking lot, traveling only 5 MPH. There was no oncoming traffic as we rolled through the stop sign. The following Error Messages Displayed on the Dash Info Screen Brake System Failure 43 MPH Top Speed, Forward Collision System Unavailable, Service Traction Control, Service Brake Pad Monitor There was no warning from the display prior to trying to stop the vehicle that indicated there were any issues with the brakes. It wasn’t until I depressed the brake that I realized that the braking system was in total failure. After safely allowing the truck to roll to a stop, I turned the engine off, and then back on to see if that would reengage the brakes, but it did not resolve the issue. At that point I called an Uber to take my family home and a tow truck to transport my vehicle to my local dealer, Barker Motor Company. My fear is that this could have happened while we were on the highway traveling faster than 5MPH in traffic, which could have been potentially fatal. After having my vehicle for a week to identify and repair the brake issue, was unable to identify the specific cause of the brake failure to repair and could not insure me that the brakes would not fail again. Instead, the technician replaced the battery in response to a low voltage code that showed in the DTC report. However, he could not provide an answer as to how that could have been connected to the total brake failure.
Corrective Action:
On January 21, 2024, my family and I went to lunch. As we proceeded to leave to return home when I pressed the brake the braking system, traction system, and forward collision systems all failed simultaneously, causing me to be unable to stop the vehicle which caused it to go through a stop sign while the brakes were fully depressed. Luckily, we were still in a parking lot, traveling only 5 MPH. There was no oncoming traffic as we rolled through the stop sign. The following Error Messages Displayed on the Dash Info Screen Brake System Failure 43 MPH Top Speed, Forward Collision System Unavailable, Service Traction Control, Service Brake Pad Monitor There was no warning from the display prior to trying to stop the vehicle that indicated there were any issues with the brakes. It wasn’t until I depressed the brake that I realized that the braking system was in total failure. After safely allowing the truck to roll to a stop, I turned the engine off, and then back on to see if that would reengage the brakes, but it did not resolve the issue. At that point I called an Uber to take my family home and a tow truck to transport my vehicle to my local dealer, Barker Motor Company. My fear is that this could have happened while we were on the highway traveling faster than 5MPH in traffic, which could have been potentially fatal. After having my vehicle for a week to identify and repair the brake issue, was unable to identify the specific cause of the brake failure to repair and could not insure me that the brakes would not fail again. Instead, the technician replaced the battery in response to a low voltage code that showed in the DTC report. However, he could not provide an answer as to how that could have been connected to the total brake failure.
Additional Notes:
On January 21, 2024, my family and I went to lunch. As we proceeded to leave to return home when I pressed the brake the braking system, traction system, and forward collision systems all failed simultaneously, causing me to be unable to stop the vehicle which caused it to go through a stop sign while the brakes were fully depressed. Luckily, we were still in a parking lot, traveling only 5 MPH. There was no oncoming traffic as we rolled through the stop sign. The following Error Messages Displayed on the Dash Info Screen Brake System Failure 43 MPH Top Speed, Forward Collision System Unavailable, Service Traction Control, Service Brake Pad Monitor There was no warning from the display prior to trying to stop the vehicle that indicated there were any issues with the brakes. It wasn’t until I depressed the brake that I realized that the braking system was in total failure. After safely allowing the truck to roll to a stop, I turned the engine off, and then back on to see if that would reengage the brakes, but it did not resolve the issue. At that point I called an Uber to take my family home and a tow truck to transport my vehicle to my local dealer, Barker Motor Company. My fear is that this could have happened while we were on the highway traveling faster than 5MPH in traffic, which could have been potentially fatal. After having my vehicle for a week to identify and repair the brake issue, was unable to identify the specific cause of the brake failure to repair and could not insure me that the brakes would not fail again. Instead, the technician replaced the battery in response to a low voltage code that showed in the DTC report. However, he could not provide an answer as to how that could have been connected to the total brake failure.
Mfg Campaign: 11570426
Recall Date: Feb 6, 2024
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