Complaints & Recalls
Official Safety Recalls - Important!
19 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2021-2024 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, and Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles equipped with a 6.2L V8 gas engine. The connecting rod and/or crankshaft engine components may have manufacturing defects that can lead to engine damage and engine failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-888-275-9171) or go to www.nhtsa.gov.
Mfg Campaign: N252494000
Recall Date: Apr 24, 2025
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Silverado 1500, 2500, 3500, GMC Sierra 1500, 2500, 3500, 2021 Cadillac Escalade, Escalade ESV, Chevrolet Tahoe, Suburban, GMC Yukon, and Yukon XL vehicles equipped with diesel engines. The transmission control valve may fail and cause the rear wheels to lock-up.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to www.nhtsa.gov.
Mfg Campaign: N242454440
Recall Date: Oct 24, 2024
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2021 Yukon, Yukon XL, Chevrolet Tahoe, Chevrolet Suburban, Cadillac Escalade, and Cadillac Escalade ESV vehicles. The daytime running lights (DRLs) may not deactivate when the headlights are on. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N222382220
Recall Date: Nov 3, 2022
General Motors, Llc
Safety Issue:
General Motors, LLC (M) is recalling certain 2021-2022 Cadillac Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, GMC Yukon, and Yukon XL vehicles equipped with third-row seats. The rivet that retains the buckle to the mounting bracket in the left or right side third-row seat belt buckle assembly may have been improperly formed.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N222372380
Recall Date: Aug 11, 2022
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2021 GMC Yukon, Yukon XL, Cadillac Escalade, Escalade ESV, Chevrolet Suburban, and Chevrolet Tahoe vehicles. The rear wheel driveshaft assemblies may have internal components that were not heat-treated properly, possibly resulting in driveshaft failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212351030
Recall Date: Jan 27, 2022
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2021 Cadillac Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, GMC Yukon, and Yukon XL vehicles. The fuel pump power control module may cause the fuel pump to fail or operate intermittently, which can interrupt fuel flow to the engine, and cause an unexpected engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212332040
Recall Date: Sep 23, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2021 Chevrolet Tahoe and GMC Yukon vehicles. Dealer service technicians may have calibrated the brake system incorrectly, affecting Electronic Stability Control (ESC) , traction control, Anti-Lock Brake System (ABS), and braking while towing a trailer.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212340970
Recall Date: Jul 29, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2021 Cadillac Escalade, Escalade ESV, Chevrolet Suburban, Chevrolet Tahoe, GMC Yukon, and Yukon XL vehicles. A software issue may cause a loss of power steering assist at startup or while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212333900
Recall Date: Jun 17, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2021 Buick Envision, Cadillac CT4, CT5, Escalade, Escalade ESV, Chevrolet Tahoe, Corvette, Suburban, GMC Yukon, Yukon XL vehicles. The communications gateway module incorrectly processes a loss of communication with the sensing diagnostic module (SDM), causing the air bag malfunction indicator light to inconsistently illuminate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212338110
Recall Date: Jun 3, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2021 Cadillac Escalade, Escalade ESV, GMC Yukon, Yukon XL, Chevrolet Suburban, and Tahoe vehicles with third-row seating. The third-row outboard seat belts may have been entrapped or misrouted behind the outboard seat-folding mechanism, which could result in damaged seat belts.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202313000
Recall Date: Mar 18, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2021 Chevrolet Tahoe and GMC Yukon vehicles. The fuel tank assemblies may be missing adhesive between two layers of the fuel tank shell which may result in a fuel leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N212327720
Recall Date: Feb 11, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2020 Chevrolet Bolt EV and 2021 GMC Canyon and Sierra 1500, 2500 and 3500, Yukon, Yukon XL, Cadillac Escalade and Escalade ESV and Chevrolet Blazer, Camaro, Colorado, Equinox, Silverado 1500, 2500 and 3500, Suburban and Tahoe vehicles. Incorrect bolts may have been used at one or more fastening locations to secure the seat belts to the vehicle. If an incorrect bolt was used, the seat belt may not be properly attached to the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202322230
Recall Date: Dec 23, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2021 Chevrolet Suburban and Tahoe and GMC Yukon and Yukon XL vehicles. During general assembly, a repair involved removal of one or both front seats. The attachment bolts for the front seats may not have been properly reinstalled after the repair was completed.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202312720
Recall Date: Nov 25, 2020
Consumer Complaints
251 ComplaintsGeneral Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The lighting on the entire interior infotainment area will randomly go bright and dim all by itself. I was almost in an accident on the interstate due to this. It was blinding and distracting to have the lighting dim and then go bright. It has been randomly doing this for about a month. I called GMC and they said they had no record of this happening on other vehicles, however when I searched for the issue with my vehicle, I realized other GMC owners have experienced the same issue. I was able to get a video of it happening one morning while waiting in my driveway to drop my kids off at the bus stop. I was in the parked position. There are no warning or messages when the lighting malfunctions, so I am not at all prepared when the car turns the lighting to MAX brightness. It poses a risk when driving by blinding the driver, causing the driver to loose focus while driving trying to adjust the lighting back to dim. It is an unnecessary distraction. The dealership couldn't confirm any malfunctions in my car. As previously stated, I have a video of the malfunction, but I am not able to upload it. I am willing to send via email.
Corrective Action:
The lighting on the entire interior infotainment area will randomly go bright and dim all by itself. I was almost in an accident on the interstate due to this. It was blinding and distracting to have the lighting dim and then go bright. It has been randomly doing this for about a month. I called GMC and they said they had no record of this happening on other vehicles, however when I searched for the issue with my vehicle, I realized other GMC owners have experienced the same issue. I was able to get a video of it happening one morning while waiting in my driveway to drop my kids off at the bus stop. I was in the parked position. There are no warning or messages when the lighting malfunctions, so I am not at all prepared when the car turns the lighting to MAX brightness. It poses a risk when driving by blinding the driver, causing the driver to loose focus while driving trying to adjust the lighting back to dim. It is an unnecessary distraction. The dealership couldn't confirm any malfunctions in my car. As previously stated, I have a video of the malfunction, but I am not able to upload it. I am willing to send via email.
Additional Notes:
The lighting on the entire interior infotainment area will randomly go bright and dim all by itself. I was almost in an accident on the interstate due to this. It was blinding and distracting to have the lighting dim and then go bright. It has been randomly doing this for about a month. I called GMC and they said they had no record of this happening on other vehicles, however when I searched for the issue with my vehicle, I realized other GMC owners have experienced the same issue. I was able to get a video of it happening one morning while waiting in my driveway to drop my kids off at the bus stop. I was in the parked position. There are no warning or messages when the lighting malfunctions, so I am not at all prepared when the car turns the lighting to MAX brightness. It poses a risk when driving by blinding the driver, causing the driver to loose focus while driving trying to adjust the lighting back to dim. It is an unnecessary distraction. The dealership couldn't confirm any malfunctions in my car. As previously stated, I have a video of the malfunction, but I am not able to upload it. I am willing to send via email.
Mfg Campaign: 11569064
Recall Date: Jan 31, 2024
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
The lighting on the entire interior infotainment area will randomly go bright and dim all by itself. I was almost in an accident on the interstate due to this. It was blinding and distracting to have the lighting dim and then go bright. It has been randomly doing this for about a month. I called GMC and they said they had no record of this happening on other vehicles, however when I searched for the issue with my vehicle, I realized other GMC owners have experienced the same issue. I was able to get a video of it happening one morning while waiting in my driveway to drop my kids off at the bus stop. I was in the parked position. There are no warning or messages when the lighting malfunctions, so I am not at all prepared when the car turns the lighting to MAX brightness. It poses a risk when driving by blinding the driver, causing the driver to loose focus while driving trying to adjust the lighting back to dim. It is an unnecessary distraction. The dealership couldn't confirm any malfunctions in my car. As previously stated, I have a video of the malfunction, but I am not able to upload it. I am willing to send via email.
Corrective Action:
The lighting on the entire interior infotainment area will randomly go bright and dim all by itself. I was almost in an accident on the interstate due to this. It was blinding and distracting to have the lighting dim and then go bright. It has been randomly doing this for about a month. I called GMC and they said they had no record of this happening on other vehicles, however when I searched for the issue with my vehicle, I realized other GMC owners have experienced the same issue. I was able to get a video of it happening one morning while waiting in my driveway to drop my kids off at the bus stop. I was in the parked position. There are no warning or messages when the lighting malfunctions, so I am not at all prepared when the car turns the lighting to MAX brightness. It poses a risk when driving by blinding the driver, causing the driver to loose focus while driving trying to adjust the lighting back to dim. It is an unnecessary distraction. The dealership couldn't confirm any malfunctions in my car. As previously stated, I have a video of the malfunction, but I am not able to upload it. I am willing to send via email.
Additional Notes:
The lighting on the entire interior infotainment area will randomly go bright and dim all by itself. I was almost in an accident on the interstate due to this. It was blinding and distracting to have the lighting dim and then go bright. It has been randomly doing this for about a month. I called GMC and they said they had no record of this happening on other vehicles, however when I searched for the issue with my vehicle, I realized other GMC owners have experienced the same issue. I was able to get a video of it happening one morning while waiting in my driveway to drop my kids off at the bus stop. I was in the parked position. There are no warning or messages when the lighting malfunctions, so I am not at all prepared when the car turns the lighting to MAX brightness. It poses a risk when driving by blinding the driver, causing the driver to loose focus while driving trying to adjust the lighting back to dim. It is an unnecessary distraction. The dealership couldn't confirm any malfunctions in my car. As previously stated, I have a video of the malfunction, but I am not able to upload it. I am willing to send via email.
Mfg Campaign: 11569064
Recall Date: Jan 31, 2024
General Motors, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
20221 GMC Yukon Denali Suddenly comes to a stop ,” it brakes hard “ It acts like when you are almost gonna hit someone and brakes engage so hard. Jerks everyone to the front !no other lights coming on or anything else! For now it’s been doing it at slow speed , really don’t wanna experience it at a high speed , pls help these vehicles are so expensive to be dealing with this . This is my wife and kids vehicle
Corrective Action:
20221 GMC Yukon Denali Suddenly comes to a stop ,” it brakes hard “ It acts like when you are almost gonna hit someone and brakes engage so hard. Jerks everyone to the front !no other lights coming on or anything else! For now it’s been doing it at slow speed , really don’t wanna experience it at a high speed , pls help these vehicles are so expensive to be dealing with this . This is my wife and kids vehicle
Additional Notes:
20221 GMC Yukon Denali Suddenly comes to a stop ,” it brakes hard “ It acts like when you are almost gonna hit someone and brakes engage so hard. Jerks everyone to the front !no other lights coming on or anything else! For now it’s been doing it at slow speed , really don’t wanna experience it at a high speed , pls help these vehicles are so expensive to be dealing with this . This is my wife and kids vehicle
Mfg Campaign: 11567953
Recall Date: Jan 26, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
My family and I purchased this vehicle brand new in August 2021. We live in Phoenix Arizona and bought it from Earnhardt Buick & GMA in Mesa, AZ. While driving the vehicle in the last few weeks I personally could smell a strong odor of fumes in the cabin when the A/C or Heater were on. After a few days of noticing it my nose got numb to the odor as I dismissed it and kept driving the vehicle. After about a week, I had my two kids in the vehicle, they both noticed and made comments on how strong the odor of fumes were. We decided to not utilize the A/C or the Heater and contacted the dealer for investigation and repairs. This is a very serious health hazard as I and my family were exposed to exhaust fumes entering the cabin. For a few days and nights I suffered headaches and some dizziness as I was driving mostly the vehicle. We did take it to Earnhardt Buick & GMA in Mesa, AZ for investigation and repair. The maintenance supervisor confirmed that indeed somehow the exhaust had some crack that allowed fumes to enter the ventilation system. The Vehicle is now under repair at the dealership. I was notified by the maintenance advisor that this defect would not be cover under warranty as the vehicle is out of manufacture warranty. I Also had purchased an extended warranty (Platinum) which they had stated "bumper to bumper", but this also does not cover the manufactures defect. There were no warning lights associated with this problem. I would strongly recommend that inspections be made, especially if some drivers have problem with smell and odors. This is a big health hazard. Thank you for your attention. [XXX] . [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
My family and I purchased this vehicle brand new in August 2021. We live in Phoenix Arizona and bought it from Earnhardt Buick & GMA in Mesa, AZ. While driving the vehicle in the last few weeks I personally could smell a strong odor of fumes in the cabin when the A/C or Heater were on. After a few days of noticing it my nose got numb to the odor as I dismissed it and kept driving the vehicle. After about a week, I had my two kids in the vehicle, they both noticed and made comments on how strong the odor of fumes were. We decided to not utilize the A/C or the Heater and contacted the dealer for investigation and repairs. This is a very serious health hazard as I and my family were exposed to exhaust fumes entering the cabin. For a few days and nights I suffered headaches and some dizziness as I was driving mostly the vehicle. We did take it to Earnhardt Buick & GMA in Mesa, AZ for investigation and repair. The maintenance supervisor confirmed that indeed somehow the exhaust had some crack that allowed fumes to enter the ventilation system. The Vehicle is now under repair at the dealership. I was notified by the maintenance advisor that this defect would not be cover under warranty as the vehicle is out of manufacture warranty. I Also had purchased an extended warranty (Platinum) which they had stated "bumper to bumper", but this also does not cover the manufactures defect. There were no warning lights associated with this problem. I would strongly recommend that inspections be made, especially if some drivers have problem with smell and odors. This is a big health hazard. Thank you for your attention. [XXX] . [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
My family and I purchased this vehicle brand new in August 2021. We live in Phoenix Arizona and bought it from Earnhardt Buick & GMA in Mesa, AZ. While driving the vehicle in the last few weeks I personally could smell a strong odor of fumes in the cabin when the A/C or Heater were on. After a few days of noticing it my nose got numb to the odor as I dismissed it and kept driving the vehicle. After about a week, I had my two kids in the vehicle, they both noticed and made comments on how strong the odor of fumes were. We decided to not utilize the A/C or the Heater and contacted the dealer for investigation and repairs. This is a very serious health hazard as I and my family were exposed to exhaust fumes entering the cabin. For a few days and nights I suffered headaches and some dizziness as I was driving mostly the vehicle. We did take it to Earnhardt Buick & GMA in Mesa, AZ for investigation and repair. The maintenance supervisor confirmed that indeed somehow the exhaust had some crack that allowed fumes to enter the ventilation system. The Vehicle is now under repair at the dealership. I was notified by the maintenance advisor that this defect would not be cover under warranty as the vehicle is out of manufacture warranty. I Also had purchased an extended warranty (Platinum) which they had stated "bumper to bumper", but this also does not cover the manufactures defect. There were no warning lights associated with this problem. I would strongly recommend that inspections be made, especially if some drivers have problem with smell and odors. This is a big health hazard. Thank you for your attention. [XXX] . [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11567126
Recall Date: Jan 22, 2024
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2021 GMC Yukon. The contact stated while driving 25 MPH, upon accelerating from a light, the vehicle began to shake and decelerated and failed to accelerate and exceed 25 MPH. The vehicle accelerated, jerked, and stalled. The check engine warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the fuel pump control module needed to be replaced. The mechanic informed the contact that the parts were on backorder. The vehicle was not repaired. The contact stated that the failure was related to NHTSA Campaign Number: 21V739000 (Fuel System, Gasoline). The manufacturer was notified of the failure and opened a case. The failure mileage was approximately 67,150.
Corrective Action:
The contact owns a 2021 GMC Yukon. The contact stated while driving 25 MPH, upon accelerating from a light, the vehicle began to shake and decelerated and failed to accelerate and exceed 25 MPH. The vehicle accelerated, jerked, and stalled. The check engine warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the fuel pump control module needed to be replaced. The mechanic informed the contact that the parts were on backorder. The vehicle was not repaired. The contact stated that the failure was related to NHTSA Campaign Number: 21V739000 (Fuel System, Gasoline). The manufacturer was notified of the failure and opened a case. The failure mileage was approximately 67,150.
Additional Notes:
The contact owns a 2021 GMC Yukon. The contact stated while driving 25 MPH, upon accelerating from a light, the vehicle began to shake and decelerated and failed to accelerate and exceed 25 MPH. The vehicle accelerated, jerked, and stalled. The check engine warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the fuel pump control module needed to be replaced. The mechanic informed the contact that the parts were on backorder. The vehicle was not repaired. The contact stated that the failure was related to NHTSA Campaign Number: 21V739000 (Fuel System, Gasoline). The manufacturer was notified of the failure and opened a case. The failure mileage was approximately 67,150.
Mfg Campaign: 11564320
Recall Date: Jan 9, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2021 GMC Yukon. The contact stated while driving 25 MPH, upon accelerating from a light, the vehicle began to shake and decelerated and failed to accelerate and exceed 25 MPH. The vehicle accelerated, jerked, and stalled. The check engine warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the fuel pump control module needed to be replaced. The mechanic informed the contact that the parts were on backorder. The vehicle was not repaired. The contact stated that the failure was related to NHTSA Campaign Number: 21V739000 (Fuel System, Gasoline). The manufacturer was notified of the failure and opened a case. The failure mileage was approximately 67,150.
Corrective Action:
The contact owns a 2021 GMC Yukon. The contact stated while driving 25 MPH, upon accelerating from a light, the vehicle began to shake and decelerated and failed to accelerate and exceed 25 MPH. The vehicle accelerated, jerked, and stalled. The check engine warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the fuel pump control module needed to be replaced. The mechanic informed the contact that the parts were on backorder. The vehicle was not repaired. The contact stated that the failure was related to NHTSA Campaign Number: 21V739000 (Fuel System, Gasoline). The manufacturer was notified of the failure and opened a case. The failure mileage was approximately 67,150.
Additional Notes:
The contact owns a 2021 GMC Yukon. The contact stated while driving 25 MPH, upon accelerating from a light, the vehicle began to shake and decelerated and failed to accelerate and exceed 25 MPH. The vehicle accelerated, jerked, and stalled. The check engine warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the fuel pump control module needed to be replaced. The mechanic informed the contact that the parts were on backorder. The vehicle was not repaired. The contact stated that the failure was related to NHTSA Campaign Number: 21V739000 (Fuel System, Gasoline). The manufacturer was notified of the failure and opened a case. The failure mileage was approximately 67,150.
Mfg Campaign: 11564320
Recall Date: Jan 9, 2024
General Motors, Llc
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2021 GMC Yukon. The contact stated while driving 25 MPH, upon accelerating from a light, the vehicle began to shake and decelerated and failed to accelerate and exceed 25 MPH. The vehicle accelerated, jerked, and stalled. The check engine warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the fuel pump control module needed to be replaced. The mechanic informed the contact that the parts were on backorder. The vehicle was not repaired. The contact stated that the failure was related to NHTSA Campaign Number: 21V739000 (Fuel System, Gasoline). The manufacturer was notified of the failure and opened a case. The failure mileage was approximately 67,150.
Corrective Action:
The contact owns a 2021 GMC Yukon. The contact stated while driving 25 MPH, upon accelerating from a light, the vehicle began to shake and decelerated and failed to accelerate and exceed 25 MPH. The vehicle accelerated, jerked, and stalled. The check engine warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the fuel pump control module needed to be replaced. The mechanic informed the contact that the parts were on backorder. The vehicle was not repaired. The contact stated that the failure was related to NHTSA Campaign Number: 21V739000 (Fuel System, Gasoline). The manufacturer was notified of the failure and opened a case. The failure mileage was approximately 67,150.
Additional Notes:
The contact owns a 2021 GMC Yukon. The contact stated while driving 25 MPH, upon accelerating from a light, the vehicle began to shake and decelerated and failed to accelerate and exceed 25 MPH. The vehicle accelerated, jerked, and stalled. The check engine warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the fuel pump control module needed to be replaced. The mechanic informed the contact that the parts were on backorder. The vehicle was not repaired. The contact stated that the failure was related to NHTSA Campaign Number: 21V739000 (Fuel System, Gasoline). The manufacturer was notified of the failure and opened a case. The failure mileage was approximately 67,150.
Mfg Campaign: 11564320
Recall Date: Jan 9, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
On Monday, November 20, 2023, I was operating my vehicle on Interstate 80 in western Nebraska when suddenly and without any notice, apparently an engine lifter in cylinder 8 failed causing the vehicle to lose power while in heavy semi-truck traffic, while operating at approximately 80 mph, forcing me to avoid a collision. Since the incident, I have become aware that this is a known problem with GMC, and that they have extended their power train warranty under certain circumstances because so many engine lifters are failing, many without notice or warning. My vehicle is serviced every 6,000 miles at a GM dealer and also operates the OnStar system. Neither the dealer nor OnStar detected the failure or warned me of any issues that cause a stall while in traffic. Fortunately, I am an experienced driver and was able to safely pull the vehicle off the highway.
Corrective Action:
On Monday, November 20, 2023, I was operating my vehicle on Interstate 80 in western Nebraska when suddenly and without any notice, apparently an engine lifter in cylinder 8 failed causing the vehicle to lose power while in heavy semi-truck traffic, while operating at approximately 80 mph, forcing me to avoid a collision. Since the incident, I have become aware that this is a known problem with GMC, and that they have extended their power train warranty under certain circumstances because so many engine lifters are failing, many without notice or warning. My vehicle is serviced every 6,000 miles at a GM dealer and also operates the OnStar system. Neither the dealer nor OnStar detected the failure or warned me of any issues that cause a stall while in traffic. Fortunately, I am an experienced driver and was able to safely pull the vehicle off the highway.
Additional Notes:
On Monday, November 20, 2023, I was operating my vehicle on Interstate 80 in western Nebraska when suddenly and without any notice, apparently an engine lifter in cylinder 8 failed causing the vehicle to lose power while in heavy semi-truck traffic, while operating at approximately 80 mph, forcing me to avoid a collision. Since the incident, I have become aware that this is a known problem with GMC, and that they have extended their power train warranty under certain circumstances because so many engine lifters are failing, many without notice or warning. My vehicle is serviced every 6,000 miles at a GM dealer and also operates the OnStar system. Neither the dealer nor OnStar detected the failure or warned me of any issues that cause a stall while in traffic. Fortunately, I am an experienced driver and was able to safely pull the vehicle off the highway.
Mfg Campaign: 11557027
Recall Date: Nov 27, 2023
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
While traveling on the interstate at 70 mph with husband and child inside, the vehicle started shaking and stalled. Had to glide off onto an exit ramp where the vehicle stopped and would not restart. Onstar ran diagnostics and came back with code P129F.
Corrective Action:
While traveling on the interstate at 70 mph with husband and child inside, the vehicle started shaking and stalled. Had to glide off onto an exit ramp where the vehicle stopped and would not restart. Onstar ran diagnostics and came back with code P129F.
Additional Notes:
While traveling on the interstate at 70 mph with husband and child inside, the vehicle started shaking and stalled. Had to glide off onto an exit ramp where the vehicle stopped and would not restart. Onstar ran diagnostics and came back with code P129F.
Mfg Campaign: 11556380
Recall Date: Nov 21, 2023
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
While traveling on the interstate at 70 mph with husband and child inside, the vehicle started shaking and stalled. Had to glide off onto an exit ramp where the vehicle stopped and would not restart. Onstar ran diagnostics and came back with code P129F.
Corrective Action:
While traveling on the interstate at 70 mph with husband and child inside, the vehicle started shaking and stalled. Had to glide off onto an exit ramp where the vehicle stopped and would not restart. Onstar ran diagnostics and came back with code P129F.
Additional Notes:
While traveling on the interstate at 70 mph with husband and child inside, the vehicle started shaking and stalled. Had to glide off onto an exit ramp where the vehicle stopped and would not restart. Onstar ran diagnostics and came back with code P129F.
Mfg Campaign: 11556380
Recall Date: Nov 21, 2023
General Motors, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
2 different times I have been driving once at a high speed of 70 on the highway and then driving 15-20 miles an hour today my automatic braking engaged and threw me forward which is a very scary feeling. I have not taken it in for service for that as it had only happened once a few months ago and there have been no warning lamps indicating an issue.
Corrective Action:
2 different times I have been driving once at a high speed of 70 on the highway and then driving 15-20 miles an hour today my automatic braking engaged and threw me forward which is a very scary feeling. I have not taken it in for service for that as it had only happened once a few months ago and there have been no warning lamps indicating an issue.
Additional Notes:
2 different times I have been driving once at a high speed of 70 on the highway and then driving 15-20 miles an hour today my automatic braking engaged and threw me forward which is a very scary feeling. I have not taken it in for service for that as it had only happened once a few months ago and there have been no warning lamps indicating an issue.
Mfg Campaign: 11553511
Recall Date: Nov 3, 2023
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
While driving at a low speed the vehicle suddenly hesitated, loss power and shut off. After several unsuccessful attempts to restart I had to have the vehicle towed to a local GM dealership. Their assessment was that the Fuel Pump Control Module was the cause but but my VIN was not associated with recall NHTSA Campaign Number: 21V739000 and they will not cover the replacement of the module that is now nearly impossible to get a replacement part for.
Corrective Action:
While driving at a low speed the vehicle suddenly hesitated, loss power and shut off. After several unsuccessful attempts to restart I had to have the vehicle towed to a local GM dealership. Their assessment was that the Fuel Pump Control Module was the cause but but my VIN was not associated with recall NHTSA Campaign Number: 21V739000 and they will not cover the replacement of the module that is now nearly impossible to get a replacement part for.
Additional Notes:
While driving at a low speed the vehicle suddenly hesitated, loss power and shut off. After several unsuccessful attempts to restart I had to have the vehicle towed to a local GM dealership. Their assessment was that the Fuel Pump Control Module was the cause but but my VIN was not associated with recall NHTSA Campaign Number: 21V739000 and they will not cover the replacement of the module that is now nearly impossible to get a replacement part for.
Mfg Campaign: 11550593
Recall Date: Oct 18, 2023
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Car suddenly turned off while driving. Thankfully I was only going approx 10 miles an hour. Screen asked to restart engine but it would not start. Got stuck literally in the middle of road. Was not able to put into neutral to remove from roadway. The assessment from GMC dealer was a failed fuel pump control module. 900 miles outside of warranty. This could have been a much more serious and dangerous situation if I had been traveling on a busy highway at a much higher speed. This should be investigated further as my car is just now 2 years old and well maintained.
Corrective Action:
Car suddenly turned off while driving. Thankfully I was only going approx 10 miles an hour. Screen asked to restart engine but it would not start. Got stuck literally in the middle of road. Was not able to put into neutral to remove from roadway. The assessment from GMC dealer was a failed fuel pump control module. 900 miles outside of warranty. This could have been a much more serious and dangerous situation if I had been traveling on a busy highway at a much higher speed. This should be investigated further as my car is just now 2 years old and well maintained.
Additional Notes:
Car suddenly turned off while driving. Thankfully I was only going approx 10 miles an hour. Screen asked to restart engine but it would not start. Got stuck literally in the middle of road. Was not able to put into neutral to remove from roadway. The assessment from GMC dealer was a failed fuel pump control module. 900 miles outside of warranty. This could have been a much more serious and dangerous situation if I had been traveling on a busy highway at a much higher speed. This should be investigated further as my car is just now 2 years old and well maintained.
Mfg Campaign: 11547958
Recall Date: Oct 3, 2023
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I was driving about 40 mph on a rural road when my vehicle stalled. I thought I was out of gas but I wasn’t. I tried to turn it around but I had no power. I pressed the gas but it would not do anything . It would not crank back up. I called my husband and he came and put gas in it and it still wouldn’t work. I was left stranded in the middle of the road on a curve. No warning lamps were on that I could recall. I’m having it towed to the dealer today. There are 39K miles on the car.
Corrective Action:
I was driving about 40 mph on a rural road when my vehicle stalled. I thought I was out of gas but I wasn’t. I tried to turn it around but I had no power. I pressed the gas but it would not do anything . It would not crank back up. I called my husband and he came and put gas in it and it still wouldn’t work. I was left stranded in the middle of the road on a curve. No warning lamps were on that I could recall. I’m having it towed to the dealer today. There are 39K miles on the car.
Additional Notes:
I was driving about 40 mph on a rural road when my vehicle stalled. I thought I was out of gas but I wasn’t. I tried to turn it around but I had no power. I pressed the gas but it would not do anything . It would not crank back up. I called my husband and he came and put gas in it and it still wouldn’t work. I was left stranded in the middle of the road on a curve. No warning lamps were on that I could recall. I’m having it towed to the dealer today. There are 39K miles on the car.
Mfg Campaign: 11547668
Recall Date: Oct 2, 2023
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I was driving about 40 mph on a rural road when my vehicle stalled. I thought I was out of gas but I wasn’t. I tried to turn it around but I had no power. I pressed the gas but it would not do anything . It would not crank back up. I called my husband and he came and put gas in it and it still wouldn’t work. I was left stranded in the middle of the road on a curve. No warning lamps were on that I could recall. I’m having it towed to the dealer today. There are 39K miles on the car.
Corrective Action:
I was driving about 40 mph on a rural road when my vehicle stalled. I thought I was out of gas but I wasn’t. I tried to turn it around but I had no power. I pressed the gas but it would not do anything . It would not crank back up. I called my husband and he came and put gas in it and it still wouldn’t work. I was left stranded in the middle of the road on a curve. No warning lamps were on that I could recall. I’m having it towed to the dealer today. There are 39K miles on the car.
Additional Notes:
I was driving about 40 mph on a rural road when my vehicle stalled. I thought I was out of gas but I wasn’t. I tried to turn it around but I had no power. I pressed the gas but it would not do anything . It would not crank back up. I called my husband and he came and put gas in it and it still wouldn’t work. I was left stranded in the middle of the road on a curve. No warning lamps were on that I could recall. I’m having it towed to the dealer today. There are 39K miles on the car.
Mfg Campaign: 11547668
Recall Date: Oct 2, 2023
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
On Sept 17, 20123 my SUV stalled while driving in heavy traffic causing a sudden and unexpected loss of power and putting me in jeopardy of a crash My vehicle was towed to the dealer as it would not start. The dealership replaced the Fuel Pump Power Control Module. There is a recall for this part on 2021 Yukon. My vehicle was not included in the recall. Further, this make /year SUV has 11 safety recalls . I contacted GMC and opened a case. No one has contacted me to discuss the issue. I called several times and have been provided little information other than “the Regional Service Rep” will contact me and that GMC sent an email to the dealership. I have been repeatedly told my vehicle is not part of the recall. Logic dictates otherwise. I do not believe the part failure was a coincidence. Rather, the recall should have included my SUV. Further, GMC should contact me to discuss this issue as a consumer with a safety concern. I cannot operate this vehicle with confidence knowing that some of the other recall items could cause a sudden loss of power. I do not have trust in GMC to accurately identify vehicles with issues. I want GMC to explain how any driver should feel safe to operate a vehicle on the roads under these facts- knowing a vehicle was not included in one of the recalls and could be left out of others. I also question why GMC makes a vehicle that cannot be put in neutral without the vehicle running. This creates a whole other safety issue if the vehicle stalls on a highway and needs to be pushed off the road. I had an issue with the tow because of this fact. In summary for required information: 1)Unknown if the part is available as the dealer removed it 2) I was in traffic and my vehicle stalled 3) The dealer confirmed the part needed to be replaced as the SUV would not start 4) See number 1 5) There were no warning lights or other. The SUV stalled. I know GMC wants to make a profit. It should not be at consumer’s safety and peace of mind..
Corrective Action:
On Sept 17, 20123 my SUV stalled while driving in heavy traffic causing a sudden and unexpected loss of power and putting me in jeopardy of a crash My vehicle was towed to the dealer as it would not start. The dealership replaced the Fuel Pump Power Control Module. There is a recall for this part on 2021 Yukon. My vehicle was not included in the recall. Further, this make /year SUV has 11 safety recalls . I contacted GMC and opened a case. No one has contacted me to discuss the issue. I called several times and have been provided little information other than “the Regional Service Rep” will contact me and that GMC sent an email to the dealership. I have been repeatedly told my vehicle is not part of the recall. Logic dictates otherwise. I do not believe the part failure was a coincidence. Rather, the recall should have included my SUV. Further, GMC should contact me to discuss this issue as a consumer with a safety concern. I cannot operate this vehicle with confidence knowing that some of the other recall items could cause a sudden loss of power. I do not have trust in GMC to accurately identify vehicles with issues. I want GMC to explain how any driver should feel safe to operate a vehicle on the roads under these facts- knowing a vehicle was not included in one of the recalls and could be left out of others. I also question why GMC makes a vehicle that cannot be put in neutral without the vehicle running. This creates a whole other safety issue if the vehicle stalls on a highway and needs to be pushed off the road. I had an issue with the tow because of this fact. In summary for required information: 1)Unknown if the part is available as the dealer removed it 2) I was in traffic and my vehicle stalled 3) The dealer confirmed the part needed to be replaced as the SUV would not start 4) See number 1 5) There were no warning lights or other. The SUV stalled. I know GMC wants to make a profit. It should not be at consumer’s safety and peace of mind..
Additional Notes:
On Sept 17, 20123 my SUV stalled while driving in heavy traffic causing a sudden and unexpected loss of power and putting me in jeopardy of a crash My vehicle was towed to the dealer as it would not start. The dealership replaced the Fuel Pump Power Control Module. There is a recall for this part on 2021 Yukon. My vehicle was not included in the recall. Further, this make /year SUV has 11 safety recalls . I contacted GMC and opened a case. No one has contacted me to discuss the issue. I called several times and have been provided little information other than “the Regional Service Rep” will contact me and that GMC sent an email to the dealership. I have been repeatedly told my vehicle is not part of the recall. Logic dictates otherwise. I do not believe the part failure was a coincidence. Rather, the recall should have included my SUV. Further, GMC should contact me to discuss this issue as a consumer with a safety concern. I cannot operate this vehicle with confidence knowing that some of the other recall items could cause a sudden loss of power. I do not have trust in GMC to accurately identify vehicles with issues. I want GMC to explain how any driver should feel safe to operate a vehicle on the roads under these facts- knowing a vehicle was not included in one of the recalls and could be left out of others. I also question why GMC makes a vehicle that cannot be put in neutral without the vehicle running. This creates a whole other safety issue if the vehicle stalls on a highway and needs to be pushed off the road. I had an issue with the tow because of this fact. In summary for required information: 1)Unknown if the part is available as the dealer removed it 2) I was in traffic and my vehicle stalled 3) The dealer confirmed the part needed to be replaced as the SUV would not start 4) See number 1 5) There were no warning lights or other. The SUV stalled. I know GMC wants to make a profit. It should not be at consumer’s safety and peace of mind..
Mfg Campaign: 11546158
Recall Date: Sep 23, 2023
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
This GMC Yukon underwent an over the air update in remote Wyoming and was almost undriveable due to steering problems and brake malfunction. Also engine and transmission problems. It has been awaiting repair, but I have been informed that no fix is available because of transmission defect. No parts available We were nearly stranded.
Corrective Action:
This GMC Yukon underwent an over the air update in remote Wyoming and was almost undriveable due to steering problems and brake malfunction. Also engine and transmission problems. It has been awaiting repair, but I have been informed that no fix is available because of transmission defect. No parts available We were nearly stranded.
Additional Notes:
This GMC Yukon underwent an over the air update in remote Wyoming and was almost undriveable due to steering problems and brake malfunction. Also engine and transmission problems. It has been awaiting repair, but I have been informed that no fix is available because of transmission defect. No parts available We were nearly stranded.
Mfg Campaign: 11545764
Recall Date: Sep 21, 2023
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
This GMC Yukon underwent an over the air update in remote Wyoming and was almost undriveable due to steering problems and brake malfunction. Also engine and transmission problems. It has been awaiting repair, but I have been informed that no fix is available because of transmission defect. No parts available We were nearly stranded.
Corrective Action:
This GMC Yukon underwent an over the air update in remote Wyoming and was almost undriveable due to steering problems and brake malfunction. Also engine and transmission problems. It has been awaiting repair, but I have been informed that no fix is available because of transmission defect. No parts available We were nearly stranded.
Additional Notes:
This GMC Yukon underwent an over the air update in remote Wyoming and was almost undriveable due to steering problems and brake malfunction. Also engine and transmission problems. It has been awaiting repair, but I have been informed that no fix is available because of transmission defect. No parts available We were nearly stranded.
Mfg Campaign: 11545764
Recall Date: Sep 21, 2023
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
This GMC Yukon underwent an over the air update in remote Wyoming and was almost undriveable due to steering problems and brake malfunction. Also engine and transmission problems. It has been awaiting repair, but I have been informed that no fix is available because of transmission defect. No parts available We were nearly stranded.
Corrective Action:
This GMC Yukon underwent an over the air update in remote Wyoming and was almost undriveable due to steering problems and brake malfunction. Also engine and transmission problems. It has been awaiting repair, but I have been informed that no fix is available because of transmission defect. No parts available We were nearly stranded.
Additional Notes:
This GMC Yukon underwent an over the air update in remote Wyoming and was almost undriveable due to steering problems and brake malfunction. Also engine and transmission problems. It has been awaiting repair, but I have been informed that no fix is available because of transmission defect. No parts available We were nearly stranded.
Mfg Campaign: 11545764
Recall Date: Sep 21, 2023
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
Service safety restraint system came on my vehicle and I just purchased this vehicle 3 weeks ago.
Corrective Action:
Service safety restraint system came on my vehicle and I just purchased this vehicle 3 weeks ago.
Additional Notes:
Service safety restraint system came on my vehicle and I just purchased this vehicle 3 weeks ago.
Mfg Campaign: 11544427
Recall Date: Sep 13, 2023
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