Complaints & Recalls
Official Safety Recalls - Important!
11 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2020 Chevrolet Suburban, Tahoe, and GMC Yukon, and 2014-2018 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles equipped with a 5.3-liter engine, a 3.08-ratio rear axle and four-wheel drive. If a wheel-speed sensor fails, while the vehicle is traveling between 41 and 60 mph in four-wheel or automatic mode, the Electronic-Brake Control Module (EBCM) software may activate the driveline-protection system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192261050
Recall Date: Oct 24, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2017 Cadillac Escalade, 2014-2018 Chevrolet Silverado, GMC Sierra, 2015-2018 Chevrolet Suburban, Tahoe, GMC Yukon vehicles. The amount of vacuum created by the vacuum pump may decrease over time.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192268490
Recall Date: Sep 6, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17287
Recall Date: Jul 10, 2017
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16007
Recall Date: Sep 8, 2016
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2016-2017 Chevrolet Silverado 1500 and 2016 Cadillac Escalade, Cadillac Escalade ESV, Chevrolet Suburban, Chevrolet Tahoe, GMC Sierra, GMC Yukon and GMC Yukon XL vehicles. The front upper control arms may have inadequate welds near the control arm bushing.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 42190
Recall Date: Apr 28, 2016
Consumer Complaints
347 ComplaintsGeneral Motors, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
BRAKE LIGHTS CUTS ON AND OFF WHEN DRIVING AND THIRD BRAKE LIGHT IS OFF ON MY 2016 VEHICLE ALSO WHEN STEP ON BRAKES PEDAL SOMETIMES GOES TO FLOOR VEHICLE HARD TO STOP A FOR SURE DANGEROUS SITUATION
Corrective Action:
BRAKE LIGHTS CUTS ON AND OFF WHEN DRIVING AND THIRD BRAKE LIGHT IS OFF ON MY 2016 VEHICLE ALSO WHEN STEP ON BRAKES PEDAL SOMETIMES GOES TO FLOOR VEHICLE HARD TO STOP A FOR SURE DANGEROUS SITUATION
Additional Notes:
BRAKE LIGHTS CUTS ON AND OFF WHEN DRIVING AND THIRD BRAKE LIGHT IS OFF ON MY 2016 VEHICLE ALSO WHEN STEP ON BRAKES PEDAL SOMETIMES GOES TO FLOOR VEHICLE HARD TO STOP A FOR SURE DANGEROUS SITUATION
Mfg Campaign: 11390559
Recall Date: Jan 28, 2021
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
BRAKE LIGHTS CUTS ON AND OFF WHEN DRIVING AND THIRD BRAKE LIGHT IS OFF ON MY 2016 VEHICLE ALSO WHEN STEP ON BRAKES PEDAL SOMETIMES GOES TO FLOOR VEHICLE HARD TO STOP A FOR SURE DANGEROUS SITUATION
Corrective Action:
BRAKE LIGHTS CUTS ON AND OFF WHEN DRIVING AND THIRD BRAKE LIGHT IS OFF ON MY 2016 VEHICLE ALSO WHEN STEP ON BRAKES PEDAL SOMETIMES GOES TO FLOOR VEHICLE HARD TO STOP A FOR SURE DANGEROUS SITUATION
Additional Notes:
BRAKE LIGHTS CUTS ON AND OFF WHEN DRIVING AND THIRD BRAKE LIGHT IS OFF ON MY 2016 VEHICLE ALSO WHEN STEP ON BRAKES PEDAL SOMETIMES GOES TO FLOOR VEHICLE HARD TO STOP A FOR SURE DANGEROUS SITUATION
Mfg Campaign: 11390559
Recall Date: Jan 28, 2021
General Motors, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
SHORTLY AFTER PURCHASING THE VEHICLE IN SEPT 2020 MY ONSTAR MODULE FAILED. STARTED NOTICING WATER IN THE DRIVER FLOORBOARD. THE SHARK FIN ANTENNA IS LEAKING, CAUSING MAJOR ELECTRICAL FAILURES AND SHORTAGES. NO GPS, ONSTAR WON'T WORK. THESE FINS NEED TO BE RECALLED AND FIXED PROPERLY.
Corrective Action:
SHORTLY AFTER PURCHASING THE VEHICLE IN SEPT 2020 MY ONSTAR MODULE FAILED. STARTED NOTICING WATER IN THE DRIVER FLOORBOARD. THE SHARK FIN ANTENNA IS LEAKING, CAUSING MAJOR ELECTRICAL FAILURES AND SHORTAGES. NO GPS, ONSTAR WON'T WORK. THESE FINS NEED TO BE RECALLED AND FIXED PROPERLY.
Additional Notes:
SHORTLY AFTER PURCHASING THE VEHICLE IN SEPT 2020 MY ONSTAR MODULE FAILED. STARTED NOTICING WATER IN THE DRIVER FLOORBOARD. THE SHARK FIN ANTENNA IS LEAKING, CAUSING MAJOR ELECTRICAL FAILURES AND SHORTAGES. NO GPS, ONSTAR WON'T WORK. THESE FINS NEED TO BE RECALLED AND FIXED PROPERLY.
Mfg Campaign: 11387878
Recall Date: Jan 13, 2021
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
SHORTLY AFTER PURCHASING THE VEHICLE IN SEPT 2020 MY ONSTAR MODULE FAILED. STARTED NOTICING WATER IN THE DRIVER FLOORBOARD. THE SHARK FIN ANTENNA IS LEAKING, CAUSING MAJOR ELECTRICAL FAILURES AND SHORTAGES. NO GPS, ONSTAR WON'T WORK. THESE FINS NEED TO BE RECALLED AND FIXED PROPERLY.
Corrective Action:
SHORTLY AFTER PURCHASING THE VEHICLE IN SEPT 2020 MY ONSTAR MODULE FAILED. STARTED NOTICING WATER IN THE DRIVER FLOORBOARD. THE SHARK FIN ANTENNA IS LEAKING, CAUSING MAJOR ELECTRICAL FAILURES AND SHORTAGES. NO GPS, ONSTAR WON'T WORK. THESE FINS NEED TO BE RECALLED AND FIXED PROPERLY.
Additional Notes:
SHORTLY AFTER PURCHASING THE VEHICLE IN SEPT 2020 MY ONSTAR MODULE FAILED. STARTED NOTICING WATER IN THE DRIVER FLOORBOARD. THE SHARK FIN ANTENNA IS LEAKING, CAUSING MAJOR ELECTRICAL FAILURES AND SHORTAGES. NO GPS, ONSTAR WON'T WORK. THESE FINS NEED TO BE RECALLED AND FIXED PROPERLY.
Mfg Campaign: 11387878
Recall Date: Jan 13, 2021
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
WHILE DRIVING MY CHILDREN TO PRACTICE MY VEHICLE JERKED US FORWARD IN A VIOLENT MOTION AS IF ANOTHER CAR HIT US AND THERE WAS NO ONE ON THE ROAD. AFTERWARDS THE CAR SLOWED TO ABOUT 5-20MILES AN HOUR AND WOULD NOT DRIVE ANY FASTER. I STOPPED AT THE NEAREST INTERSECTION AND THE CAR WOULD NOT MOVE. I TURNED OFF THE IGNITION AND TURNED ON AGAIN AND WAS ABLE TO GET OUT OF THE ROAD TO SAFETY. THIS IS A SERIOUS ISSUE AND I HAVE ALREADY BEEN TO THE MECHANIC TO HAVE THE TORQUE CONVERTER REPLACED. I HAVE COMPLAINED SEVERAL TIMES TO NO AVAIL ABOUT THIS ISSUE.
Corrective Action:
WHILE DRIVING MY CHILDREN TO PRACTICE MY VEHICLE JERKED US FORWARD IN A VIOLENT MOTION AS IF ANOTHER CAR HIT US AND THERE WAS NO ONE ON THE ROAD. AFTERWARDS THE CAR SLOWED TO ABOUT 5-20MILES AN HOUR AND WOULD NOT DRIVE ANY FASTER. I STOPPED AT THE NEAREST INTERSECTION AND THE CAR WOULD NOT MOVE. I TURNED OFF THE IGNITION AND TURNED ON AGAIN AND WAS ABLE TO GET OUT OF THE ROAD TO SAFETY. THIS IS A SERIOUS ISSUE AND I HAVE ALREADY BEEN TO THE MECHANIC TO HAVE THE TORQUE CONVERTER REPLACED. I HAVE COMPLAINED SEVERAL TIMES TO NO AVAIL ABOUT THIS ISSUE.
Additional Notes:
WHILE DRIVING MY CHILDREN TO PRACTICE MY VEHICLE JERKED US FORWARD IN A VIOLENT MOTION AS IF ANOTHER CAR HIT US AND THERE WAS NO ONE ON THE ROAD. AFTERWARDS THE CAR SLOWED TO ABOUT 5-20MILES AN HOUR AND WOULD NOT DRIVE ANY FASTER. I STOPPED AT THE NEAREST INTERSECTION AND THE CAR WOULD NOT MOVE. I TURNED OFF THE IGNITION AND TURNED ON AGAIN AND WAS ABLE TO GET OUT OF THE ROAD TO SAFETY. THIS IS A SERIOUS ISSUE AND I HAVE ALREADY BEEN TO THE MECHANIC TO HAVE THE TORQUE CONVERTER REPLACED. I HAVE COMPLAINED SEVERAL TIMES TO NO AVAIL ABOUT THIS ISSUE.
Mfg Campaign: 11385334
Recall Date: Dec 28, 2020
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
THE REAR LIGHTS KEEP GOING OUT, I WAS TOLD BY THE DEALERSHIP THAT I WOULD HAVE TO PAY TO REPLACE THEM BECAUSE MY VEHICLE MILEAGE IS OUTSIDE OF THE EXTENDED WARRANTY. THIS IS A COMMON ISSUE AMONG THE 2016 GMC YUKON'S AND I DO NOT THINK IT IS FAIR THAT I HAVE TO COVER THE REPAIR.
Corrective Action:
THE REAR LIGHTS KEEP GOING OUT, I WAS TOLD BY THE DEALERSHIP THAT I WOULD HAVE TO PAY TO REPLACE THEM BECAUSE MY VEHICLE MILEAGE IS OUTSIDE OF THE EXTENDED WARRANTY. THIS IS A COMMON ISSUE AMONG THE 2016 GMC YUKON'S AND I DO NOT THINK IT IS FAIR THAT I HAVE TO COVER THE REPAIR.
Additional Notes:
THE REAR LIGHTS KEEP GOING OUT, I WAS TOLD BY THE DEALERSHIP THAT I WOULD HAVE TO PAY TO REPLACE THEM BECAUSE MY VEHICLE MILEAGE IS OUTSIDE OF THE EXTENDED WARRANTY. THIS IS A COMMON ISSUE AMONG THE 2016 GMC YUKON'S AND I DO NOT THINK IT IS FAIR THAT I HAVE TO COVER THE REPAIR.
Mfg Campaign: 11384672
Recall Date: Dec 23, 2020
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
2016 YUKON SHUDDERING, HAD A TRANSMISSION FLUID CHANGE WHICH HELPED WITH THE SHUDDERING. WE'VE PUT 15K+M PLUS MILES ON IT SINCE THE FLUID FLUSH, IT'S STARTING TO SHIFT HARD BETWEEN 1ST AND 2ND GEAR AND THE ENGINE LIGHT COME ON INTERMITTENTLY.
Corrective Action:
2016 YUKON SHUDDERING, HAD A TRANSMISSION FLUID CHANGE WHICH HELPED WITH THE SHUDDERING. WE'VE PUT 15K+M PLUS MILES ON IT SINCE THE FLUID FLUSH, IT'S STARTING TO SHIFT HARD BETWEEN 1ST AND 2ND GEAR AND THE ENGINE LIGHT COME ON INTERMITTENTLY.
Additional Notes:
2016 YUKON SHUDDERING, HAD A TRANSMISSION FLUID CHANGE WHICH HELPED WITH THE SHUDDERING. WE'VE PUT 15K+M PLUS MILES ON IT SINCE THE FLUID FLUSH, IT'S STARTING TO SHIFT HARD BETWEEN 1ST AND 2ND GEAR AND THE ENGINE LIGHT COME ON INTERMITTENTLY.
Mfg Campaign: 11384317
Recall Date: Dec 20, 2020
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2016 GMC YUKON. THE CONTACT STATED THE SEAT HEATER ON THE DRIVER'S SIDE FRONT SEAT WAS NOT HEATING UP PROPERLY. THE VEHICLE WAS TAKEN TO RHODEN GMC HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS TAKEN TO H&H CHEVROLET (4645 S 84TH ST SUITE A, OMAHA, NE 68127; (402) 339-2222) FOR AN ISSUE WITH THE INFOTAINMENT SYSTEM. THE CONTACT WAS INFORMED THERE WAS A ELECTRICAL SHORT IN THE WIRING AND THAT THE ANTENNA NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT STATED THAT SINCE THE REPAIR, THE INSTRUMENT PANEL FAILED TO ILLUMINATE NORMALLY FOR SHORT PERIODS OF TIME. ADDITIONALLY, THE BLIND SPOT INDICATOR ACTIVATED INDEPENDENTLY. THE CONTACT ALSO STATED THAT THERE WERE ISSUES WITH THE KEYFOB WHILE ATTEMPTING TO LOCK THE VEHICLE. THE RADIO SCREEN WAS ALSO OVERHEATED. THE CONTACT ALSO STATED THAT WHILE USING THE HEATED STEERING WHEEL, THE CRUISE CONTROL FAILED TO FUNCTION AS DESIGNED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER AND WAS BEING REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2016 GMC YUKON. THE CONTACT STATED THE SEAT HEATER ON THE DRIVER'S SIDE FRONT SEAT WAS NOT HEATING UP PROPERLY. THE VEHICLE WAS TAKEN TO RHODEN GMC HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS TAKEN TO H&H CHEVROLET (4645 S 84TH ST SUITE A, OMAHA, NE 68127; (402) 339-2222) FOR AN ISSUE WITH THE INFOTAINMENT SYSTEM. THE CONTACT WAS INFORMED THERE WAS A ELECTRICAL SHORT IN THE WIRING AND THAT THE ANTENNA NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT STATED THAT SINCE THE REPAIR, THE INSTRUMENT PANEL FAILED TO ILLUMINATE NORMALLY FOR SHORT PERIODS OF TIME. ADDITIONALLY, THE BLIND SPOT INDICATOR ACTIVATED INDEPENDENTLY. THE CONTACT ALSO STATED THAT THERE WERE ISSUES WITH THE KEYFOB WHILE ATTEMPTING TO LOCK THE VEHICLE. THE RADIO SCREEN WAS ALSO OVERHEATED. THE CONTACT ALSO STATED THAT WHILE USING THE HEATED STEERING WHEEL, THE CRUISE CONTROL FAILED TO FUNCTION AS DESIGNED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER AND WAS BEING REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2016 GMC YUKON. THE CONTACT STATED THE SEAT HEATER ON THE DRIVER'S SIDE FRONT SEAT WAS NOT HEATING UP PROPERLY. THE VEHICLE WAS TAKEN TO RHODEN GMC HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS TAKEN TO H&H CHEVROLET (4645 S 84TH ST SUITE A, OMAHA, NE 68127; (402) 339-2222) FOR AN ISSUE WITH THE INFOTAINMENT SYSTEM. THE CONTACT WAS INFORMED THERE WAS A ELECTRICAL SHORT IN THE WIRING AND THAT THE ANTENNA NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT STATED THAT SINCE THE REPAIR, THE INSTRUMENT PANEL FAILED TO ILLUMINATE NORMALLY FOR SHORT PERIODS OF TIME. ADDITIONALLY, THE BLIND SPOT INDICATOR ACTIVATED INDEPENDENTLY. THE CONTACT ALSO STATED THAT THERE WERE ISSUES WITH THE KEYFOB WHILE ATTEMPTING TO LOCK THE VEHICLE. THE RADIO SCREEN WAS ALSO OVERHEATED. THE CONTACT ALSO STATED THAT WHILE USING THE HEATED STEERING WHEEL, THE CRUISE CONTROL FAILED TO FUNCTION AS DESIGNED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER AND WAS BEING REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS NOT AVAILABLE.
Mfg Campaign: 11378308
Recall Date: Dec 7, 2020
General Motors, Llc
Defect Description:
SEATS
Potential Consequences:
TL* THE CONTACT OWNS A 2016 GMC YUKON. THE CONTACT STATED THE SEAT HEATER ON THE DRIVER'S SIDE FRONT SEAT WAS NOT HEATING UP PROPERLY. THE VEHICLE WAS TAKEN TO RHODEN GMC HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS TAKEN TO H&H CHEVROLET (4645 S 84TH ST SUITE A, OMAHA, NE 68127; (402) 339-2222) FOR AN ISSUE WITH THE INFOTAINMENT SYSTEM. THE CONTACT WAS INFORMED THERE WAS A ELECTRICAL SHORT IN THE WIRING AND THAT THE ANTENNA NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT STATED THAT SINCE THE REPAIR, THE INSTRUMENT PANEL FAILED TO ILLUMINATE NORMALLY FOR SHORT PERIODS OF TIME. ADDITIONALLY, THE BLIND SPOT INDICATOR ACTIVATED INDEPENDENTLY. THE CONTACT ALSO STATED THAT THERE WERE ISSUES WITH THE KEYFOB WHILE ATTEMPTING TO LOCK THE VEHICLE. THE RADIO SCREEN WAS ALSO OVERHEATED. THE CONTACT ALSO STATED THAT WHILE USING THE HEATED STEERING WHEEL, THE CRUISE CONTROL FAILED TO FUNCTION AS DESIGNED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER AND WAS BEING REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2016 GMC YUKON. THE CONTACT STATED THE SEAT HEATER ON THE DRIVER'S SIDE FRONT SEAT WAS NOT HEATING UP PROPERLY. THE VEHICLE WAS TAKEN TO RHODEN GMC HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS TAKEN TO H&H CHEVROLET (4645 S 84TH ST SUITE A, OMAHA, NE 68127; (402) 339-2222) FOR AN ISSUE WITH THE INFOTAINMENT SYSTEM. THE CONTACT WAS INFORMED THERE WAS A ELECTRICAL SHORT IN THE WIRING AND THAT THE ANTENNA NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT STATED THAT SINCE THE REPAIR, THE INSTRUMENT PANEL FAILED TO ILLUMINATE NORMALLY FOR SHORT PERIODS OF TIME. ADDITIONALLY, THE BLIND SPOT INDICATOR ACTIVATED INDEPENDENTLY. THE CONTACT ALSO STATED THAT THERE WERE ISSUES WITH THE KEYFOB WHILE ATTEMPTING TO LOCK THE VEHICLE. THE RADIO SCREEN WAS ALSO OVERHEATED. THE CONTACT ALSO STATED THAT WHILE USING THE HEATED STEERING WHEEL, THE CRUISE CONTROL FAILED TO FUNCTION AS DESIGNED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER AND WAS BEING REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2016 GMC YUKON. THE CONTACT STATED THE SEAT HEATER ON THE DRIVER'S SIDE FRONT SEAT WAS NOT HEATING UP PROPERLY. THE VEHICLE WAS TAKEN TO RHODEN GMC HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS TAKEN TO H&H CHEVROLET (4645 S 84TH ST SUITE A, OMAHA, NE 68127; (402) 339-2222) FOR AN ISSUE WITH THE INFOTAINMENT SYSTEM. THE CONTACT WAS INFORMED THERE WAS A ELECTRICAL SHORT IN THE WIRING AND THAT THE ANTENNA NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT STATED THAT SINCE THE REPAIR, THE INSTRUMENT PANEL FAILED TO ILLUMINATE NORMALLY FOR SHORT PERIODS OF TIME. ADDITIONALLY, THE BLIND SPOT INDICATOR ACTIVATED INDEPENDENTLY. THE CONTACT ALSO STATED THAT THERE WERE ISSUES WITH THE KEYFOB WHILE ATTEMPTING TO LOCK THE VEHICLE. THE RADIO SCREEN WAS ALSO OVERHEATED. THE CONTACT ALSO STATED THAT WHILE USING THE HEATED STEERING WHEEL, THE CRUISE CONTROL FAILED TO FUNCTION AS DESIGNED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER AND WAS BEING REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS NOT AVAILABLE.
Mfg Campaign: 11378308
Recall Date: Dec 7, 2020
General Motors, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
TL* THE CONTACT OWNS A 2016 GMC YUKON. THE CONTACT STATED THE SEAT HEATER ON THE DRIVER'S SIDE FRONT SEAT WAS NOT HEATING UP PROPERLY. THE VEHICLE WAS TAKEN TO RHODEN GMC HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS TAKEN TO H&H CHEVROLET (4645 S 84TH ST SUITE A, OMAHA, NE 68127; (402) 339-2222) FOR AN ISSUE WITH THE INFOTAINMENT SYSTEM. THE CONTACT WAS INFORMED THERE WAS A ELECTRICAL SHORT IN THE WIRING AND THAT THE ANTENNA NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT STATED THAT SINCE THE REPAIR, THE INSTRUMENT PANEL FAILED TO ILLUMINATE NORMALLY FOR SHORT PERIODS OF TIME. ADDITIONALLY, THE BLIND SPOT INDICATOR ACTIVATED INDEPENDENTLY. THE CONTACT ALSO STATED THAT THERE WERE ISSUES WITH THE KEYFOB WHILE ATTEMPTING TO LOCK THE VEHICLE. THE RADIO SCREEN WAS ALSO OVERHEATED. THE CONTACT ALSO STATED THAT WHILE USING THE HEATED STEERING WHEEL, THE CRUISE CONTROL FAILED TO FUNCTION AS DESIGNED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER AND WAS BEING REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2016 GMC YUKON. THE CONTACT STATED THE SEAT HEATER ON THE DRIVER'S SIDE FRONT SEAT WAS NOT HEATING UP PROPERLY. THE VEHICLE WAS TAKEN TO RHODEN GMC HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS TAKEN TO H&H CHEVROLET (4645 S 84TH ST SUITE A, OMAHA, NE 68127; (402) 339-2222) FOR AN ISSUE WITH THE INFOTAINMENT SYSTEM. THE CONTACT WAS INFORMED THERE WAS A ELECTRICAL SHORT IN THE WIRING AND THAT THE ANTENNA NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT STATED THAT SINCE THE REPAIR, THE INSTRUMENT PANEL FAILED TO ILLUMINATE NORMALLY FOR SHORT PERIODS OF TIME. ADDITIONALLY, THE BLIND SPOT INDICATOR ACTIVATED INDEPENDENTLY. THE CONTACT ALSO STATED THAT THERE WERE ISSUES WITH THE KEYFOB WHILE ATTEMPTING TO LOCK THE VEHICLE. THE RADIO SCREEN WAS ALSO OVERHEATED. THE CONTACT ALSO STATED THAT WHILE USING THE HEATED STEERING WHEEL, THE CRUISE CONTROL FAILED TO FUNCTION AS DESIGNED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER AND WAS BEING REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2016 GMC YUKON. THE CONTACT STATED THE SEAT HEATER ON THE DRIVER'S SIDE FRONT SEAT WAS NOT HEATING UP PROPERLY. THE VEHICLE WAS TAKEN TO RHODEN GMC HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS TAKEN TO H&H CHEVROLET (4645 S 84TH ST SUITE A, OMAHA, NE 68127; (402) 339-2222) FOR AN ISSUE WITH THE INFOTAINMENT SYSTEM. THE CONTACT WAS INFORMED THERE WAS A ELECTRICAL SHORT IN THE WIRING AND THAT THE ANTENNA NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT STATED THAT SINCE THE REPAIR, THE INSTRUMENT PANEL FAILED TO ILLUMINATE NORMALLY FOR SHORT PERIODS OF TIME. ADDITIONALLY, THE BLIND SPOT INDICATOR ACTIVATED INDEPENDENTLY. THE CONTACT ALSO STATED THAT THERE WERE ISSUES WITH THE KEYFOB WHILE ATTEMPTING TO LOCK THE VEHICLE. THE RADIO SCREEN WAS ALSO OVERHEATED. THE CONTACT ALSO STATED THAT WHILE USING THE HEATED STEERING WHEEL, THE CRUISE CONTROL FAILED TO FUNCTION AS DESIGNED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER AND WAS BEING REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS NOT AVAILABLE.
Mfg Campaign: 11378308
Recall Date: Dec 7, 2020
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
TL* THE CONTACT OWNED A 2016 GMC YUKON . THE CONTACT STATED THAT WHILE DRIVING AT 25 MPH, ANOTHER VEHICLE RAN A RED LIGHT AND T-BONED HER VEHICLE ON THE PASSENGER SIDE. THE AIR BAGS DID NOT DEPLOY UPON IMPACT. THE CONTACT AND THE PASSENGER BOTH SUSTAINED INJURIES AND WERE TRANSPORTED TO THE HOSPITAL VIA AN AMBULANCE. THE CONTACT SUFFERED A HERNIATED DISC, A CERVICAL NECK STRAIN, AND RIGHT SHOULDER AND NECK PAIN. THE PASSENGER ALSO SUSTAINED A CERVICAL NECK STRAIN AS WELL AS INJURIES TO HER NECK. THE WHEREABOUTS OF THE OTHER DRIVER WERE UNKNOWN. A POLICE WAS FILED AT THE SCENE. THE VEHICLE WAS INITIALLY TOWED TO AN INDEPENDENT TOW YARD; HOWEVER HER INSURANCE HAD THE VEHICLE TOWED TO ANOTHER TOW YARD FOR INSPECTION. THE VEHICLE WAS THEN TOWED TO AN INDEPENDENT AUTO BODY SHOP TO DETERMINE IF THE VEHICLE COULD BE SALVAGED; HOWEVER,THEY DETERMINED THAT THE VEHICLE WAS A TOTAL LOSS DUE TO THE EXTENSIVE DAMAGE. MASTER BUICK GMC(3710 WASHINGTON RD, AUGUSTA, GA 30907) WAS NOTIFIED OF THE AIR BAG FAILURE AND THEY REFERRED HER BACK TO HER INSURANCE TO DETERMINE THE FAILURE. THE VEHICLE WAS DESTROYED. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000. INVALID VIN.
Corrective Action:
TL* THE CONTACT OWNED A 2016 GMC YUKON . THE CONTACT STATED THAT WHILE DRIVING AT 25 MPH, ANOTHER VEHICLE RAN A RED LIGHT AND T-BONED HER VEHICLE ON THE PASSENGER SIDE. THE AIR BAGS DID NOT DEPLOY UPON IMPACT. THE CONTACT AND THE PASSENGER BOTH SUSTAINED INJURIES AND WERE TRANSPORTED TO THE HOSPITAL VIA AN AMBULANCE. THE CONTACT SUFFERED A HERNIATED DISC, A CERVICAL NECK STRAIN, AND RIGHT SHOULDER AND NECK PAIN. THE PASSENGER ALSO SUSTAINED A CERVICAL NECK STRAIN AS WELL AS INJURIES TO HER NECK. THE WHEREABOUTS OF THE OTHER DRIVER WERE UNKNOWN. A POLICE WAS FILED AT THE SCENE. THE VEHICLE WAS INITIALLY TOWED TO AN INDEPENDENT TOW YARD; HOWEVER HER INSURANCE HAD THE VEHICLE TOWED TO ANOTHER TOW YARD FOR INSPECTION. THE VEHICLE WAS THEN TOWED TO AN INDEPENDENT AUTO BODY SHOP TO DETERMINE IF THE VEHICLE COULD BE SALVAGED; HOWEVER,THEY DETERMINED THAT THE VEHICLE WAS A TOTAL LOSS DUE TO THE EXTENSIVE DAMAGE. MASTER BUICK GMC(3710 WASHINGTON RD, AUGUSTA, GA 30907) WAS NOTIFIED OF THE AIR BAG FAILURE AND THEY REFERRED HER BACK TO HER INSURANCE TO DETERMINE THE FAILURE. THE VEHICLE WAS DESTROYED. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000. INVALID VIN.
Additional Notes:
TL* THE CONTACT OWNED A 2016 GMC YUKON . THE CONTACT STATED THAT WHILE DRIVING AT 25 MPH, ANOTHER VEHICLE RAN A RED LIGHT AND T-BONED HER VEHICLE ON THE PASSENGER SIDE. THE AIR BAGS DID NOT DEPLOY UPON IMPACT. THE CONTACT AND THE PASSENGER BOTH SUSTAINED INJURIES AND WERE TRANSPORTED TO THE HOSPITAL VIA AN AMBULANCE. THE CONTACT SUFFERED A HERNIATED DISC, A CERVICAL NECK STRAIN, AND RIGHT SHOULDER AND NECK PAIN. THE PASSENGER ALSO SUSTAINED A CERVICAL NECK STRAIN AS WELL AS INJURIES TO HER NECK. THE WHEREABOUTS OF THE OTHER DRIVER WERE UNKNOWN. A POLICE WAS FILED AT THE SCENE. THE VEHICLE WAS INITIALLY TOWED TO AN INDEPENDENT TOW YARD; HOWEVER HER INSURANCE HAD THE VEHICLE TOWED TO ANOTHER TOW YARD FOR INSPECTION. THE VEHICLE WAS THEN TOWED TO AN INDEPENDENT AUTO BODY SHOP TO DETERMINE IF THE VEHICLE COULD BE SALVAGED; HOWEVER,THEY DETERMINED THAT THE VEHICLE WAS A TOTAL LOSS DUE TO THE EXTENSIVE DAMAGE. MASTER BUICK GMC(3710 WASHINGTON RD, AUGUSTA, GA 30907) WAS NOTIFIED OF THE AIR BAG FAILURE AND THEY REFERRED HER BACK TO HER INSURANCE TO DETERMINE THE FAILURE. THE VEHICLE WAS DESTROYED. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000. INVALID VIN.
Mfg Campaign: 11376189
Recall Date: Nov 24, 2020
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
FAULTY TORQUE CONVERTER
Corrective Action:
FAULTY TORQUE CONVERTER
Additional Notes:
FAULTY TORQUE CONVERTER
Mfg Campaign: 11375449
Recall Date: Nov 19, 2020
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
CAR KEEPS RUNNING ROUGH, STUTTERING WHEN SWITCHING OFF, SMELLS LIKE GAS. ENGINE LIGHT COMES ON AND GOES OFF EVERY OTHER DAY. STARTED AFTER FUEL INJECTOR RECALL, DEALERSHIP SAYS IT'S THE FUEL PUMP LEAKING AND UNRELATED TO THE FUEL INJECTOR PROBLEM. I DON'T KNOW IF THEY CHANGED THE GASKETS AND THE LINES WHEN FIXING THE INJECTORS. IT'S A HIGH PRESSURE FUEL PUMP WITH DIRECT INJECTORS.
Corrective Action:
CAR KEEPS RUNNING ROUGH, STUTTERING WHEN SWITCHING OFF, SMELLS LIKE GAS. ENGINE LIGHT COMES ON AND GOES OFF EVERY OTHER DAY. STARTED AFTER FUEL INJECTOR RECALL, DEALERSHIP SAYS IT'S THE FUEL PUMP LEAKING AND UNRELATED TO THE FUEL INJECTOR PROBLEM. I DON'T KNOW IF THEY CHANGED THE GASKETS AND THE LINES WHEN FIXING THE INJECTORS. IT'S A HIGH PRESSURE FUEL PUMP WITH DIRECT INJECTORS.
Additional Notes:
CAR KEEPS RUNNING ROUGH, STUTTERING WHEN SWITCHING OFF, SMELLS LIKE GAS. ENGINE LIGHT COMES ON AND GOES OFF EVERY OTHER DAY. STARTED AFTER FUEL INJECTOR RECALL, DEALERSHIP SAYS IT'S THE FUEL PUMP LEAKING AND UNRELATED TO THE FUEL INJECTOR PROBLEM. I DON'T KNOW IF THEY CHANGED THE GASKETS AND THE LINES WHEN FIXING THE INJECTORS. IT'S A HIGH PRESSURE FUEL PUMP WITH DIRECT INJECTORS.
Mfg Campaign: 11372901
Recall Date: Nov 3, 2020
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
CAR KEEPS RUNNING ROUGH, STUTTERING WHEN SWITCHING OFF, SMELLS LIKE GAS. ENGINE LIGHT COMES ON AND GOES OFF EVERY OTHER DAY. STARTED AFTER FUEL INJECTOR RECALL, DEALERSHIP SAYS IT'S THE FUEL PUMP LEAKING AND UNRELATED TO THE FUEL INJECTOR PROBLEM. I DON'T KNOW IF THEY CHANGED THE GASKETS AND THE LINES WHEN FIXING THE INJECTORS. IT'S A HIGH PRESSURE FUEL PUMP WITH DIRECT INJECTORS.
Corrective Action:
CAR KEEPS RUNNING ROUGH, STUTTERING WHEN SWITCHING OFF, SMELLS LIKE GAS. ENGINE LIGHT COMES ON AND GOES OFF EVERY OTHER DAY. STARTED AFTER FUEL INJECTOR RECALL, DEALERSHIP SAYS IT'S THE FUEL PUMP LEAKING AND UNRELATED TO THE FUEL INJECTOR PROBLEM. I DON'T KNOW IF THEY CHANGED THE GASKETS AND THE LINES WHEN FIXING THE INJECTORS. IT'S A HIGH PRESSURE FUEL PUMP WITH DIRECT INJECTORS.
Additional Notes:
CAR KEEPS RUNNING ROUGH, STUTTERING WHEN SWITCHING OFF, SMELLS LIKE GAS. ENGINE LIGHT COMES ON AND GOES OFF EVERY OTHER DAY. STARTED AFTER FUEL INJECTOR RECALL, DEALERSHIP SAYS IT'S THE FUEL PUMP LEAKING AND UNRELATED TO THE FUEL INJECTOR PROBLEM. I DON'T KNOW IF THEY CHANGED THE GASKETS AND THE LINES WHEN FIXING THE INJECTORS. IT'S A HIGH PRESSURE FUEL PUMP WITH DIRECT INJECTORS.
Mfg Campaign: 11372901
Recall Date: Nov 3, 2020
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
I HAVE ALREADY HAD TO REPLACE RIGHT BRAKE LIGHT DUE TO GOING OUT AND NOW THE LEFT ONE HAS WENT OUT. THESE ARE VERY EXPENSIVE LIGHTS. THEY ARE FAULTY AND NEED TO BE RECALLED.
Corrective Action:
I HAVE ALREADY HAD TO REPLACE RIGHT BRAKE LIGHT DUE TO GOING OUT AND NOW THE LEFT ONE HAS WENT OUT. THESE ARE VERY EXPENSIVE LIGHTS. THEY ARE FAULTY AND NEED TO BE RECALLED.
Additional Notes:
I HAVE ALREADY HAD TO REPLACE RIGHT BRAKE LIGHT DUE TO GOING OUT AND NOW THE LEFT ONE HAS WENT OUT. THESE ARE VERY EXPENSIVE LIGHTS. THEY ARE FAULTY AND NEED TO BE RECALLED.
Mfg Campaign: 11365650
Recall Date: Oct 21, 2020
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
I TOOK MY VEHICLE IN FOR SERVICE OIL CHANGE AND BATTERY REPLACEMENT ON 6/29/20 AND THEY TOLD ME BY RADIATOR NEEDED TO BE REPLACED BECAUSE OF LEAK. I DID NOT KNOW IT WAS LEAKING. THEY SAID THIS IS A PROBLEM WITH VEHICLES OF MY TYPE. MY VEHICLE HAD 56434 MILES ON IT AT THE TIME. IT WAS $1204.82 PLUS TAX TO REPLACE.
Corrective Action:
I TOOK MY VEHICLE IN FOR SERVICE OIL CHANGE AND BATTERY REPLACEMENT ON 6/29/20 AND THEY TOLD ME BY RADIATOR NEEDED TO BE REPLACED BECAUSE OF LEAK. I DID NOT KNOW IT WAS LEAKING. THEY SAID THIS IS A PROBLEM WITH VEHICLES OF MY TYPE. MY VEHICLE HAD 56434 MILES ON IT AT THE TIME. IT WAS $1204.82 PLUS TAX TO REPLACE.
Additional Notes:
I TOOK MY VEHICLE IN FOR SERVICE OIL CHANGE AND BATTERY REPLACEMENT ON 6/29/20 AND THEY TOLD ME BY RADIATOR NEEDED TO BE REPLACED BECAUSE OF LEAK. I DID NOT KNOW IT WAS LEAKING. THEY SAID THIS IS A PROBLEM WITH VEHICLES OF MY TYPE. MY VEHICLE HAD 56434 MILES ON IT AT THE TIME. IT WAS $1204.82 PLUS TAX TO REPLACE.
Mfg Campaign: 11364806
Recall Date: Oct 17, 2020
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
VEHICLE BEGAN TO SHUDDER AND JERK UPON ACCELERATION AT 30K. DEALERSHIP CHANGED FLUID. AT 60K VEHICLE CONTINUED TO SHUDDER AND JERK UPON ACCELERATION AND LURCH FORWARD OR BACKWARD ALTHOUGH BRAKE WAS DEPRESSED. INITIAL, BRIEF DIAGNOSES REVEALS A BAD TORQUE CONVERTER. THIS ISSUE WAS NOTED IN 4 TSB. TSB ID #PIP5337K, TSB ID #PIP5337F, TSB ID #16-NA-014, AND TSB ID #PIP5337H. NOW THAT MY FACTORY WARRANTY HAS EXPIRED, GM MAINTAINS NO RESPONSIBILITY FOR THIS PROBLEM-- ALTHOUGH THEY SAW IT WHILE COVERED UNDER FACTORY WARRANTY FOR THIS SAME ISSUE. ADDITIONALLY, THERE IS A CURRENT CLASS ACTION LAW SUIT WITH GM REGARDING THIS ISSUE. THE SHUDDERING, SHAKING, JERKING AND HESITATION IS RELATED TO INTERNAL ISSUES WITHIN THE TRANSMISSION AND/OR TORQUE CONVERTER CAUSING FRICTION SURFACES, HYDRAULIC SYSTEMS, AND GEARS TO NOT FUNCTION PROPERLY, AND RESULTING IN METAL SHAVINGS BEING CIRCULATED THROUGHOUT THE TRANSMISSION. OVER TIME, DAMAGE TO THE TRANSMISSION AND TORQUE CONVERTER OCCURS. CONSUMERS FACE ESCALATING REPAIRS THAT CAN INCLUDE FLUSHING THE TRANSMISSION OF METAL SHAVINGS CAUSED BY THE DEFECTIVE TRANSMISSION OPERATION, AND WHICH EVENTUALLY NECESSITATE THE REPLACEMENT OF COMPONENTS SUCH AS THE TORQUE CONVERTER, VALVE BODY, OR THE ENTIRE TRANSMISSION. AS SUCH, THE TRANSMISSION DEFECT ENDANGERS THE DRIVERS AND PASSENGERS OF THE VEHICLES, AND DIMINISHES THE VALUE OF THE VEHICLES. FURTHERMORE, THE DEALERSHIP ACKNOWLEDGES THAT METAL SHAVINGS DUE TO FRICITON COULD HAVE PASSED THROUGH THE SYSTEM CAUSING FURTHER DAMAGE BUT WILL NOT REMOVE THE TRANSMISSION FOR FULL AND THROROUGH DIAGNOSES.
Corrective Action:
VEHICLE BEGAN TO SHUDDER AND JERK UPON ACCELERATION AT 30K. DEALERSHIP CHANGED FLUID. AT 60K VEHICLE CONTINUED TO SHUDDER AND JERK UPON ACCELERATION AND LURCH FORWARD OR BACKWARD ALTHOUGH BRAKE WAS DEPRESSED. INITIAL, BRIEF DIAGNOSES REVEALS A BAD TORQUE CONVERTER. THIS ISSUE WAS NOTED IN 4 TSB. TSB ID #PIP5337K, TSB ID #PIP5337F, TSB ID #16-NA-014, AND TSB ID #PIP5337H. NOW THAT MY FACTORY WARRANTY HAS EXPIRED, GM MAINTAINS NO RESPONSIBILITY FOR THIS PROBLEM-- ALTHOUGH THEY SAW IT WHILE COVERED UNDER FACTORY WARRANTY FOR THIS SAME ISSUE. ADDITIONALLY, THERE IS A CURRENT CLASS ACTION LAW SUIT WITH GM REGARDING THIS ISSUE. THE SHUDDERING, SHAKING, JERKING AND HESITATION IS RELATED TO INTERNAL ISSUES WITHIN THE TRANSMISSION AND/OR TORQUE CONVERTER CAUSING FRICTION SURFACES, HYDRAULIC SYSTEMS, AND GEARS TO NOT FUNCTION PROPERLY, AND RESULTING IN METAL SHAVINGS BEING CIRCULATED THROUGHOUT THE TRANSMISSION. OVER TIME, DAMAGE TO THE TRANSMISSION AND TORQUE CONVERTER OCCURS. CONSUMERS FACE ESCALATING REPAIRS THAT CAN INCLUDE FLUSHING THE TRANSMISSION OF METAL SHAVINGS CAUSED BY THE DEFECTIVE TRANSMISSION OPERATION, AND WHICH EVENTUALLY NECESSITATE THE REPLACEMENT OF COMPONENTS SUCH AS THE TORQUE CONVERTER, VALVE BODY, OR THE ENTIRE TRANSMISSION. AS SUCH, THE TRANSMISSION DEFECT ENDANGERS THE DRIVERS AND PASSENGERS OF THE VEHICLES, AND DIMINISHES THE VALUE OF THE VEHICLES. FURTHERMORE, THE DEALERSHIP ACKNOWLEDGES THAT METAL SHAVINGS DUE TO FRICITON COULD HAVE PASSED THROUGH THE SYSTEM CAUSING FURTHER DAMAGE BUT WILL NOT REMOVE THE TRANSMISSION FOR FULL AND THROROUGH DIAGNOSES.
Additional Notes:
VEHICLE BEGAN TO SHUDDER AND JERK UPON ACCELERATION AT 30K. DEALERSHIP CHANGED FLUID. AT 60K VEHICLE CONTINUED TO SHUDDER AND JERK UPON ACCELERATION AND LURCH FORWARD OR BACKWARD ALTHOUGH BRAKE WAS DEPRESSED. INITIAL, BRIEF DIAGNOSES REVEALS A BAD TORQUE CONVERTER. THIS ISSUE WAS NOTED IN 4 TSB. TSB ID #PIP5337K, TSB ID #PIP5337F, TSB ID #16-NA-014, AND TSB ID #PIP5337H. NOW THAT MY FACTORY WARRANTY HAS EXPIRED, GM MAINTAINS NO RESPONSIBILITY FOR THIS PROBLEM-- ALTHOUGH THEY SAW IT WHILE COVERED UNDER FACTORY WARRANTY FOR THIS SAME ISSUE. ADDITIONALLY, THERE IS A CURRENT CLASS ACTION LAW SUIT WITH GM REGARDING THIS ISSUE. THE SHUDDERING, SHAKING, JERKING AND HESITATION IS RELATED TO INTERNAL ISSUES WITHIN THE TRANSMISSION AND/OR TORQUE CONVERTER CAUSING FRICTION SURFACES, HYDRAULIC SYSTEMS, AND GEARS TO NOT FUNCTION PROPERLY, AND RESULTING IN METAL SHAVINGS BEING CIRCULATED THROUGHOUT THE TRANSMISSION. OVER TIME, DAMAGE TO THE TRANSMISSION AND TORQUE CONVERTER OCCURS. CONSUMERS FACE ESCALATING REPAIRS THAT CAN INCLUDE FLUSHING THE TRANSMISSION OF METAL SHAVINGS CAUSED BY THE DEFECTIVE TRANSMISSION OPERATION, AND WHICH EVENTUALLY NECESSITATE THE REPLACEMENT OF COMPONENTS SUCH AS THE TORQUE CONVERTER, VALVE BODY, OR THE ENTIRE TRANSMISSION. AS SUCH, THE TRANSMISSION DEFECT ENDANGERS THE DRIVERS AND PASSENGERS OF THE VEHICLES, AND DIMINISHES THE VALUE OF THE VEHICLES. FURTHERMORE, THE DEALERSHIP ACKNOWLEDGES THAT METAL SHAVINGS DUE TO FRICITON COULD HAVE PASSED THROUGH THE SYSTEM CAUSING FURTHER DAMAGE BUT WILL NOT REMOVE THE TRANSMISSION FOR FULL AND THROROUGH DIAGNOSES.
Mfg Campaign: 11362418
Recall Date: Oct 2, 2020
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
THE REAR TAIL LAMPS SPORADICALLY WOULD LIGHT UP WITH DRIVING LIGHTS FOR AWHILE, BUT COULD NEVER GET FAILURE TO SHOW UP FOR DEALER DIAGNOSIS. FINALLY LIGHTS WENT OUT COMPLETELY EXCEPT FOR SIDE MARKER. WHEN THE BRAKE LIGHTS WOULD NOT WORK, CAR WAS NOT DRIVABLE. DEALER WAS THEN ABLE TO DIAGNOSIS AND FOUND SHORT IN LED LIGHT CIRCUIT BOARD ASSEMBLIES HAS GONE BAD AND BOTH LIGHTS WOULD NEED REPLACEMENT. LAMPS WERE REPLACED UNDER 80/20 WARRANTY OFFER. TOTAL OUT OF POCKET COST TO ME/CONSUMER: $492.75. I FEEL THIS IS SAFETY ISSUE ON NEWER MODEL VEHICLE AND LIGHTS SERVICE LIFE SHOULD BE MUCH LONGER THAN 4 YEARS. ESPECIALLY SINCE CAR WAS NOT DRIVABLE FOR 4 WEEKS BECAUSE OF CONCERN WITH NO BRAKE LIGHTS, NO REAR LIGHTS AT DARK AND CHANCE OF BEING STOPPED FOR A TRAFFIC INFRACTION.
Corrective Action:
THE REAR TAIL LAMPS SPORADICALLY WOULD LIGHT UP WITH DRIVING LIGHTS FOR AWHILE, BUT COULD NEVER GET FAILURE TO SHOW UP FOR DEALER DIAGNOSIS. FINALLY LIGHTS WENT OUT COMPLETELY EXCEPT FOR SIDE MARKER. WHEN THE BRAKE LIGHTS WOULD NOT WORK, CAR WAS NOT DRIVABLE. DEALER WAS THEN ABLE TO DIAGNOSIS AND FOUND SHORT IN LED LIGHT CIRCUIT BOARD ASSEMBLIES HAS GONE BAD AND BOTH LIGHTS WOULD NEED REPLACEMENT. LAMPS WERE REPLACED UNDER 80/20 WARRANTY OFFER. TOTAL OUT OF POCKET COST TO ME/CONSUMER: $492.75. I FEEL THIS IS SAFETY ISSUE ON NEWER MODEL VEHICLE AND LIGHTS SERVICE LIFE SHOULD BE MUCH LONGER THAN 4 YEARS. ESPECIALLY SINCE CAR WAS NOT DRIVABLE FOR 4 WEEKS BECAUSE OF CONCERN WITH NO BRAKE LIGHTS, NO REAR LIGHTS AT DARK AND CHANCE OF BEING STOPPED FOR A TRAFFIC INFRACTION.
Additional Notes:
THE REAR TAIL LAMPS SPORADICALLY WOULD LIGHT UP WITH DRIVING LIGHTS FOR AWHILE, BUT COULD NEVER GET FAILURE TO SHOW UP FOR DEALER DIAGNOSIS. FINALLY LIGHTS WENT OUT COMPLETELY EXCEPT FOR SIDE MARKER. WHEN THE BRAKE LIGHTS WOULD NOT WORK, CAR WAS NOT DRIVABLE. DEALER WAS THEN ABLE TO DIAGNOSIS AND FOUND SHORT IN LED LIGHT CIRCUIT BOARD ASSEMBLIES HAS GONE BAD AND BOTH LIGHTS WOULD NEED REPLACEMENT. LAMPS WERE REPLACED UNDER 80/20 WARRANTY OFFER. TOTAL OUT OF POCKET COST TO ME/CONSUMER: $492.75. I FEEL THIS IS SAFETY ISSUE ON NEWER MODEL VEHICLE AND LIGHTS SERVICE LIFE SHOULD BE MUCH LONGER THAN 4 YEARS. ESPECIALLY SINCE CAR WAS NOT DRIVABLE FOR 4 WEEKS BECAUSE OF CONCERN WITH NO BRAKE LIGHTS, NO REAR LIGHTS AT DARK AND CHANCE OF BEING STOPPED FOR A TRAFFIC INFRACTION.
Mfg Campaign: 11361084
Recall Date: Sep 25, 2020
General Motors, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
THE PAINT ON THE HOOD AND ROOF HAVE LOST THEIR LUSTER. ACCORDING TO A GMC COLLISION CENTER (SHEEHAN CADILLAC COLLISION CENTER, POMPANO BEACH, FL) THE ISSUE IS VERY COMMON ON DARK COLOR VEHICLES AND IT IS EVEN HAPPENING TO THE ESCALADE. WAS QUOTED $5,195.30 TO REPAIR AND GM INDICATES THEY WILL ONLY COVER 30% OF THE AMOUNT. MY CAR HAS ALWAYS BEEN SERVICED AT SHEEHAN BUICK/GMC.EVEN CONTACTED THE GM CUSTOMER CARE CENTER AND WOULD NOT BUDGE.
Corrective Action:
THE PAINT ON THE HOOD AND ROOF HAVE LOST THEIR LUSTER. ACCORDING TO A GMC COLLISION CENTER (SHEEHAN CADILLAC COLLISION CENTER, POMPANO BEACH, FL) THE ISSUE IS VERY COMMON ON DARK COLOR VEHICLES AND IT IS EVEN HAPPENING TO THE ESCALADE. WAS QUOTED $5,195.30 TO REPAIR AND GM INDICATES THEY WILL ONLY COVER 30% OF THE AMOUNT. MY CAR HAS ALWAYS BEEN SERVICED AT SHEEHAN BUICK/GMC.EVEN CONTACTED THE GM CUSTOMER CARE CENTER AND WOULD NOT BUDGE.
Additional Notes:
THE PAINT ON THE HOOD AND ROOF HAVE LOST THEIR LUSTER. ACCORDING TO A GMC COLLISION CENTER (SHEEHAN CADILLAC COLLISION CENTER, POMPANO BEACH, FL) THE ISSUE IS VERY COMMON ON DARK COLOR VEHICLES AND IT IS EVEN HAPPENING TO THE ESCALADE. WAS QUOTED $5,195.30 TO REPAIR AND GM INDICATES THEY WILL ONLY COVER 30% OF THE AMOUNT. MY CAR HAS ALWAYS BEEN SERVICED AT SHEEHAN BUICK/GMC.EVEN CONTACTED THE GM CUSTOMER CARE CENTER AND WOULD NOT BUDGE.
Mfg Campaign: 11360653
Recall Date: Sep 23, 2020
General Motors, Llc
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
VEHICLE SHUTS OFF AND ON WHEN MAKING A SHARP TURN. WHEN REVERSING INTO A PARKING SPOT THE TRUCKS STEERING WHEEL GOT STIFF AND EVERYTHING SHUT OFF OFF THEN ON THEN OFF AND ON AGAIN. WHEN REVERSING IT DID IT TWICE MORE. TURNING TO GET OUT OF A CAR WASH CURVE IT SHUT OFF AND ON. TURNING INTO MY DRIVEWAY IT SHUT OFF AND ON (ON TWO DIFFERENT OCCASIONS)
Corrective Action:
VEHICLE SHUTS OFF AND ON WHEN MAKING A SHARP TURN. WHEN REVERSING INTO A PARKING SPOT THE TRUCKS STEERING WHEEL GOT STIFF AND EVERYTHING SHUT OFF OFF THEN ON THEN OFF AND ON AGAIN. WHEN REVERSING IT DID IT TWICE MORE. TURNING TO GET OUT OF A CAR WASH CURVE IT SHUT OFF AND ON. TURNING INTO MY DRIVEWAY IT SHUT OFF AND ON (ON TWO DIFFERENT OCCASIONS)
Additional Notes:
VEHICLE SHUTS OFF AND ON WHEN MAKING A SHARP TURN. WHEN REVERSING INTO A PARKING SPOT THE TRUCKS STEERING WHEEL GOT STIFF AND EVERYTHING SHUT OFF OFF THEN ON THEN OFF AND ON AGAIN. WHEN REVERSING IT DID IT TWICE MORE. TURNING TO GET OUT OF A CAR WASH CURVE IT SHUT OFF AND ON. TURNING INTO MY DRIVEWAY IT SHUT OFF AND ON (ON TWO DIFFERENT OCCASIONS)
Mfg Campaign: 11355507
Recall Date: Sep 17, 2020
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