Complaints & Recalls
Official Safety Recalls - Important!
11 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2020 Chevrolet Suburban, Tahoe, and GMC Yukon, and 2014-2018 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles equipped with a 5.3-liter engine, a 3.08-ratio rear axle and four-wheel drive. If a wheel-speed sensor fails, while the vehicle is traveling between 41 and 60 mph in four-wheel or automatic mode, the Electronic-Brake Control Module (EBCM) software may activate the driveline-protection system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192261050
Recall Date: Oct 24, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2017 Cadillac Escalade, 2014-2018 Chevrolet Silverado, GMC Sierra, 2015-2018 Chevrolet Suburban, Tahoe, GMC Yukon vehicles. The amount of vacuum created by the vacuum pump may decrease over time.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192268490
Recall Date: Sep 6, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17287
Recall Date: Jul 10, 2017
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16007
Recall Date: Sep 8, 2016
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2016-2017 Chevrolet Silverado 1500 and 2016 Cadillac Escalade, Cadillac Escalade ESV, Chevrolet Suburban, Chevrolet Tahoe, GMC Sierra, GMC Yukon and GMC Yukon XL vehicles. The front upper control arms may have inadequate welds near the control arm bushing.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 42190
Recall Date: Apr 28, 2016
Consumer Complaints
347 ComplaintsGeneral Motors, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
REAR LED BRAKE LIGHTS ARE NOT WORKING - THEY WORK THEN THEY DON'T WORK IT'S NOT CONSISTENT - SOMETIMES GOING OUT FOR DAYS. THE VEHICLE IS ONLY 2 YRS OLD AND I'M NOT SURE WHAT IS CAUSING THE MALFUNCTION AND DON'T WANT TO PAY 700 TO REPLACE EACH LIGHT. IT IS REALLY UNSAFE TO BE DRIVING.
Corrective Action:
REAR LED BRAKE LIGHTS ARE NOT WORKING - THEY WORK THEN THEY DON'T WORK IT'S NOT CONSISTENT - SOMETIMES GOING OUT FOR DAYS. THE VEHICLE IS ONLY 2 YRS OLD AND I'M NOT SURE WHAT IS CAUSING THE MALFUNCTION AND DON'T WANT TO PAY 700 TO REPLACE EACH LIGHT. IT IS REALLY UNSAFE TO BE DRIVING.
Additional Notes:
REAR LED BRAKE LIGHTS ARE NOT WORKING - THEY WORK THEN THEY DON'T WORK IT'S NOT CONSISTENT - SOMETIMES GOING OUT FOR DAYS. THE VEHICLE IS ONLY 2 YRS OLD AND I'M NOT SURE WHAT IS CAUSING THE MALFUNCTION AND DON'T WANT TO PAY 700 TO REPLACE EACH LIGHT. IT IS REALLY UNSAFE TO BE DRIVING.
Mfg Campaign: 11097339
Recall Date: May 22, 2018
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
LEFT REAR BRAKE LIGHT ONLY WORKS INTERMITTENTLY, BOTH STATIONARY OR WHILE MOVING. SPORADICALLY WORKS AND THEN DOES NOT WORK.
Corrective Action:
LEFT REAR BRAKE LIGHT ONLY WORKS INTERMITTENTLY, BOTH STATIONARY OR WHILE MOVING. SPORADICALLY WORKS AND THEN DOES NOT WORK.
Additional Notes:
LEFT REAR BRAKE LIGHT ONLY WORKS INTERMITTENTLY, BOTH STATIONARY OR WHILE MOVING. SPORADICALLY WORKS AND THEN DOES NOT WORK.
Mfg Campaign: 11084976
Recall Date: Apr 13, 2018
General Motors, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
WATER LEAK DUE TO BAD FRONT WINDSHIELD SEAL, WATER LEAK THROUGH GPS ANTENNA, FOUR WHEEL DRIVE MODULE WAS BAD, DVD PLAYER STOPPED WORKING, AND LASTLY A HORRIBLE VIBRATION THAT OCCURRED AROUND 77-83 MPH. TO THE POINT THE VEHICLE DID NOT FEEL SAFE TO HANDLE. TRIM ON THE B POST KEPT COMING LOOSE. THIS ALL OCCURRED IN OVER A YEARS PERIOD OF TIME. THIS WAS MY SECOND VEHICLE BECAUSE I TRADED IN MY 2015 TAHOE BECAUSE IT WAS HAVING MANY OF THE SAME ISSUES AND MORE. GM DID REPAIR ALL ISSUES OTHER THAN THE SHAKING, THEY WANTED ME TO BUY TIRES AND AFTER READING OTHER COMPLAINTS ON THE SHAKING I REFUSED, THE TIRES ONLY HAD 25,800ISH MILES ON THEM
Corrective Action:
WATER LEAK DUE TO BAD FRONT WINDSHIELD SEAL, WATER LEAK THROUGH GPS ANTENNA, FOUR WHEEL DRIVE MODULE WAS BAD, DVD PLAYER STOPPED WORKING, AND LASTLY A HORRIBLE VIBRATION THAT OCCURRED AROUND 77-83 MPH. TO THE POINT THE VEHICLE DID NOT FEEL SAFE TO HANDLE. TRIM ON THE B POST KEPT COMING LOOSE. THIS ALL OCCURRED IN OVER A YEARS PERIOD OF TIME. THIS WAS MY SECOND VEHICLE BECAUSE I TRADED IN MY 2015 TAHOE BECAUSE IT WAS HAVING MANY OF THE SAME ISSUES AND MORE. GM DID REPAIR ALL ISSUES OTHER THAN THE SHAKING, THEY WANTED ME TO BUY TIRES AND AFTER READING OTHER COMPLAINTS ON THE SHAKING I REFUSED, THE TIRES ONLY HAD 25,800ISH MILES ON THEM
Additional Notes:
WATER LEAK DUE TO BAD FRONT WINDSHIELD SEAL, WATER LEAK THROUGH GPS ANTENNA, FOUR WHEEL DRIVE MODULE WAS BAD, DVD PLAYER STOPPED WORKING, AND LASTLY A HORRIBLE VIBRATION THAT OCCURRED AROUND 77-83 MPH. TO THE POINT THE VEHICLE DID NOT FEEL SAFE TO HANDLE. TRIM ON THE B POST KEPT COMING LOOSE. THIS ALL OCCURRED IN OVER A YEARS PERIOD OF TIME. THIS WAS MY SECOND VEHICLE BECAUSE I TRADED IN MY 2015 TAHOE BECAUSE IT WAS HAVING MANY OF THE SAME ISSUES AND MORE. GM DID REPAIR ALL ISSUES OTHER THAN THE SHAKING, THEY WANTED ME TO BUY TIRES AND AFTER READING OTHER COMPLAINTS ON THE SHAKING I REFUSED, THE TIRES ONLY HAD 25,800ISH MILES ON THEM
Mfg Campaign: 11083748
Recall Date: Apr 7, 2018
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WATER LEAK DUE TO BAD FRONT WINDSHIELD SEAL, WATER LEAK THROUGH GPS ANTENNA, FOUR WHEEL DRIVE MODULE WAS BAD, DVD PLAYER STOPPED WORKING, AND LASTLY A HORRIBLE VIBRATION THAT OCCURRED AROUND 77-83 MPH. TO THE POINT THE VEHICLE DID NOT FEEL SAFE TO HANDLE. TRIM ON THE B POST KEPT COMING LOOSE. THIS ALL OCCURRED IN OVER A YEARS PERIOD OF TIME. THIS WAS MY SECOND VEHICLE BECAUSE I TRADED IN MY 2015 TAHOE BECAUSE IT WAS HAVING MANY OF THE SAME ISSUES AND MORE. GM DID REPAIR ALL ISSUES OTHER THAN THE SHAKING, THEY WANTED ME TO BUY TIRES AND AFTER READING OTHER COMPLAINTS ON THE SHAKING I REFUSED, THE TIRES ONLY HAD 25,800ISH MILES ON THEM
Corrective Action:
WATER LEAK DUE TO BAD FRONT WINDSHIELD SEAL, WATER LEAK THROUGH GPS ANTENNA, FOUR WHEEL DRIVE MODULE WAS BAD, DVD PLAYER STOPPED WORKING, AND LASTLY A HORRIBLE VIBRATION THAT OCCURRED AROUND 77-83 MPH. TO THE POINT THE VEHICLE DID NOT FEEL SAFE TO HANDLE. TRIM ON THE B POST KEPT COMING LOOSE. THIS ALL OCCURRED IN OVER A YEARS PERIOD OF TIME. THIS WAS MY SECOND VEHICLE BECAUSE I TRADED IN MY 2015 TAHOE BECAUSE IT WAS HAVING MANY OF THE SAME ISSUES AND MORE. GM DID REPAIR ALL ISSUES OTHER THAN THE SHAKING, THEY WANTED ME TO BUY TIRES AND AFTER READING OTHER COMPLAINTS ON THE SHAKING I REFUSED, THE TIRES ONLY HAD 25,800ISH MILES ON THEM
Additional Notes:
WATER LEAK DUE TO BAD FRONT WINDSHIELD SEAL, WATER LEAK THROUGH GPS ANTENNA, FOUR WHEEL DRIVE MODULE WAS BAD, DVD PLAYER STOPPED WORKING, AND LASTLY A HORRIBLE VIBRATION THAT OCCURRED AROUND 77-83 MPH. TO THE POINT THE VEHICLE DID NOT FEEL SAFE TO HANDLE. TRIM ON THE B POST KEPT COMING LOOSE. THIS ALL OCCURRED IN OVER A YEARS PERIOD OF TIME. THIS WAS MY SECOND VEHICLE BECAUSE I TRADED IN MY 2015 TAHOE BECAUSE IT WAS HAVING MANY OF THE SAME ISSUES AND MORE. GM DID REPAIR ALL ISSUES OTHER THAN THE SHAKING, THEY WANTED ME TO BUY TIRES AND AFTER READING OTHER COMPLAINTS ON THE SHAKING I REFUSED, THE TIRES ONLY HAD 25,800ISH MILES ON THEM
Mfg Campaign: 11083748
Recall Date: Apr 7, 2018
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WATER LEAK DUE TO BAD FRONT WINDSHIELD SEAL, WATER LEAK THROUGH GPS ANTENNA, FOUR WHEEL DRIVE MODULE WAS BAD, DVD PLAYER STOPPED WORKING, AND LASTLY A HORRIBLE VIBRATION THAT OCCURRED AROUND 77-83 MPH. TO THE POINT THE VEHICLE DID NOT FEEL SAFE TO HANDLE. TRIM ON THE B POST KEPT COMING LOOSE. THIS ALL OCCURRED IN OVER A YEARS PERIOD OF TIME. THIS WAS MY SECOND VEHICLE BECAUSE I TRADED IN MY 2015 TAHOE BECAUSE IT WAS HAVING MANY OF THE SAME ISSUES AND MORE. GM DID REPAIR ALL ISSUES OTHER THAN THE SHAKING, THEY WANTED ME TO BUY TIRES AND AFTER READING OTHER COMPLAINTS ON THE SHAKING I REFUSED, THE TIRES ONLY HAD 25,800ISH MILES ON THEM
Corrective Action:
WATER LEAK DUE TO BAD FRONT WINDSHIELD SEAL, WATER LEAK THROUGH GPS ANTENNA, FOUR WHEEL DRIVE MODULE WAS BAD, DVD PLAYER STOPPED WORKING, AND LASTLY A HORRIBLE VIBRATION THAT OCCURRED AROUND 77-83 MPH. TO THE POINT THE VEHICLE DID NOT FEEL SAFE TO HANDLE. TRIM ON THE B POST KEPT COMING LOOSE. THIS ALL OCCURRED IN OVER A YEARS PERIOD OF TIME. THIS WAS MY SECOND VEHICLE BECAUSE I TRADED IN MY 2015 TAHOE BECAUSE IT WAS HAVING MANY OF THE SAME ISSUES AND MORE. GM DID REPAIR ALL ISSUES OTHER THAN THE SHAKING, THEY WANTED ME TO BUY TIRES AND AFTER READING OTHER COMPLAINTS ON THE SHAKING I REFUSED, THE TIRES ONLY HAD 25,800ISH MILES ON THEM
Additional Notes:
WATER LEAK DUE TO BAD FRONT WINDSHIELD SEAL, WATER LEAK THROUGH GPS ANTENNA, FOUR WHEEL DRIVE MODULE WAS BAD, DVD PLAYER STOPPED WORKING, AND LASTLY A HORRIBLE VIBRATION THAT OCCURRED AROUND 77-83 MPH. TO THE POINT THE VEHICLE DID NOT FEEL SAFE TO HANDLE. TRIM ON THE B POST KEPT COMING LOOSE. THIS ALL OCCURRED IN OVER A YEARS PERIOD OF TIME. THIS WAS MY SECOND VEHICLE BECAUSE I TRADED IN MY 2015 TAHOE BECAUSE IT WAS HAVING MANY OF THE SAME ISSUES AND MORE. GM DID REPAIR ALL ISSUES OTHER THAN THE SHAKING, THEY WANTED ME TO BUY TIRES AND AFTER READING OTHER COMPLAINTS ON THE SHAKING I REFUSED, THE TIRES ONLY HAD 25,800ISH MILES ON THEM
Mfg Campaign: 11083748
Recall Date: Apr 7, 2018
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
REAR TAIL LIGHTS HAVE MANUFACTURER DEFECT AND ENTIRE PANEL NEEDS TO BE FIXED AS AN ELECTRICAL ISSUE DUE TO LIGHTING FAILURE. SAFETY ISSUE OF BRAKE LIGHTS NOT WORKING AND MANUFACTURER NEEDS TO REPAIR ENTIRE TAIL LIGHT.
Corrective Action:
REAR TAIL LIGHTS HAVE MANUFACTURER DEFECT AND ENTIRE PANEL NEEDS TO BE FIXED AS AN ELECTRICAL ISSUE DUE TO LIGHTING FAILURE. SAFETY ISSUE OF BRAKE LIGHTS NOT WORKING AND MANUFACTURER NEEDS TO REPAIR ENTIRE TAIL LIGHT.
Additional Notes:
REAR TAIL LIGHTS HAVE MANUFACTURER DEFECT AND ENTIRE PANEL NEEDS TO BE FIXED AS AN ELECTRICAL ISSUE DUE TO LIGHTING FAILURE. SAFETY ISSUE OF BRAKE LIGHTS NOT WORKING AND MANUFACTURER NEEDS TO REPAIR ENTIRE TAIL LIGHT.
Mfg Campaign: 11066701
Recall Date: Feb 2, 2018
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WIFE DRIVING CHILDREN HOME AT NIGHT. USED DASH LIGHT DIMMER WHEEL TO ADJUST DASH BRIGHTNESS. CAUSED ALL LIGHTS, INCLUDING HEADLIGHTS TO TURN OFF
Corrective Action:
WIFE DRIVING CHILDREN HOME AT NIGHT. USED DASH LIGHT DIMMER WHEEL TO ADJUST DASH BRIGHTNESS. CAUSED ALL LIGHTS, INCLUDING HEADLIGHTS TO TURN OFF
Additional Notes:
WIFE DRIVING CHILDREN HOME AT NIGHT. USED DASH LIGHT DIMMER WHEEL TO ADJUST DASH BRIGHTNESS. CAUSED ALL LIGHTS, INCLUDING HEADLIGHTS TO TURN OFF
Mfg Campaign: 11064313
Recall Date: Jan 23, 2018
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
WIFE DRIVING CHILDREN HOME AT NIGHT. USED DASH LIGHT DIMMER WHEEL TO ADJUST DASH BRIGHTNESS. CAUSED ALL LIGHTS, INCLUDING HEADLIGHTS TO TURN OFF
Corrective Action:
WIFE DRIVING CHILDREN HOME AT NIGHT. USED DASH LIGHT DIMMER WHEEL TO ADJUST DASH BRIGHTNESS. CAUSED ALL LIGHTS, INCLUDING HEADLIGHTS TO TURN OFF
Additional Notes:
WIFE DRIVING CHILDREN HOME AT NIGHT. USED DASH LIGHT DIMMER WHEEL TO ADJUST DASH BRIGHTNESS. CAUSED ALL LIGHTS, INCLUDING HEADLIGHTS TO TURN OFF
Mfg Campaign: 11064313
Recall Date: Jan 23, 2018
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
ENGINE STUMBLES AND SHAKES FEELS HARD AND VERY ROUGH EXTREMELY. STARTS AT ABOUT 5-10 MPH AND SHAKES EVEN WHEN IN PARK. AND THERE IS AN OIL CONSUMPTION WE TAKE IT TO A GM DEALER AND THEY SAY THERE'S SOMETHING GOING ON IN THE ENGINE BUT THEY WILL NOT FIX IT TILL IT BREAKS DOWN COMPLETELY. BEING THE MOTHER OF 2 LITTLE KIDS AND ALSO BEING PREGNANT I CAN'T HAVE THAT HAPPEN AND NEED HELP ASAP
Corrective Action:
ENGINE STUMBLES AND SHAKES FEELS HARD AND VERY ROUGH EXTREMELY. STARTS AT ABOUT 5-10 MPH AND SHAKES EVEN WHEN IN PARK. AND THERE IS AN OIL CONSUMPTION WE TAKE IT TO A GM DEALER AND THEY SAY THERE'S SOMETHING GOING ON IN THE ENGINE BUT THEY WILL NOT FIX IT TILL IT BREAKS DOWN COMPLETELY. BEING THE MOTHER OF 2 LITTLE KIDS AND ALSO BEING PREGNANT I CAN'T HAVE THAT HAPPEN AND NEED HELP ASAP
Additional Notes:
ENGINE STUMBLES AND SHAKES FEELS HARD AND VERY ROUGH EXTREMELY. STARTS AT ABOUT 5-10 MPH AND SHAKES EVEN WHEN IN PARK. AND THERE IS AN OIL CONSUMPTION WE TAKE IT TO A GM DEALER AND THEY SAY THERE'S SOMETHING GOING ON IN THE ENGINE BUT THEY WILL NOT FIX IT TILL IT BREAKS DOWN COMPLETELY. BEING THE MOTHER OF 2 LITTLE KIDS AND ALSO BEING PREGNANT I CAN'T HAVE THAT HAPPEN AND NEED HELP ASAP
Mfg Campaign: 11031633
Recall Date: Oct 3, 2017
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I WAS TRAVELING TO PHOENIX, AZ OF ALL PLACES AND MY AIR WENT OUT IN 110 DEGREE HEAT. I'VE SEEN THE OTHER COMPLAINTS SO I JUST WANTED TO SUBMIT MINE. THIS WAS AUGUST 26, 2017.
Corrective Action:
I WAS TRAVELING TO PHOENIX, AZ OF ALL PLACES AND MY AIR WENT OUT IN 110 DEGREE HEAT. I'VE SEEN THE OTHER COMPLAINTS SO I JUST WANTED TO SUBMIT MINE. THIS WAS AUGUST 26, 2017.
Additional Notes:
I WAS TRAVELING TO PHOENIX, AZ OF ALL PLACES AND MY AIR WENT OUT IN 110 DEGREE HEAT. I'VE SEEN THE OTHER COMPLAINTS SO I JUST WANTED TO SUBMIT MINE. THIS WAS AUGUST 26, 2017.
Mfg Campaign: 11024534
Recall Date: Sep 19, 2017
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
WHILE EXITING THE OHIO TURNPIKE, MY BRAKE PEDAL BEGAN TO STOP DEPRESSING COMPLETELY- TO THE POINT WHERE I COULDN'T PUSH DOWN AT ALL. IT FELT LIKE AN OVER-PUMPED KEG. AS I CONTINUED MY EXIT TOWARD THE TOLL BOOTH, IT SEEMED THAT THE ABS WERE ENGAGING, BUT I WASN'T IN AN EMERGENCY BRAKING SITUATION. THE REST OF MY JOURNEY HOME WAS UNEVENTFUL, UNTIL I ARRIVED HOME. I PULLED INTO MY GARAGE, AND ATTEMPTED TO BACK OUT SO I CHECK UNDER THE VEHICLE TO MAKE SURE THERE WASN'T ANYTHING LEAKING. AS I BACKED OUT, MY BRAKES WOULD NOT ENGAGE PROPERLY AGAIN AND MY CAR ROLLED BACK DOWN MY DRIVE WAY. THE CAR STOPPED AND I PARKED IT WHERE IT WAS. LATER IN THE DAY, I WAS ABLE TO PULL THE CAR INTO MY GARAGE WITHOUT INCIDENT. I TOOK THE CAR TO CHESROWN GMC (THE DEALERSHIP WHERE I PURCHASED THE VEHICLE). THEY ADVISED THEY HAD NEVER HEARD OF SUCH A SITUATION AND HAD ME BEING VEHICLE TO THEM. I COULDN'T REPLICATE THE ISSUE WITH THEM, BUT LEFT THE CAR WITH THEM SO THEY COULD CHECK IT OUT FOR ISSUES. THEY REPLACED THE THE BRAKE VACUUM PUMP. TODAY (7/31/17), THE BRAKES STARTED TO BEHAVE IN THE SAME MANNER AS WHEN THEY FAILED ON 7/16/17.
Corrective Action:
WHILE EXITING THE OHIO TURNPIKE, MY BRAKE PEDAL BEGAN TO STOP DEPRESSING COMPLETELY- TO THE POINT WHERE I COULDN'T PUSH DOWN AT ALL. IT FELT LIKE AN OVER-PUMPED KEG. AS I CONTINUED MY EXIT TOWARD THE TOLL BOOTH, IT SEEMED THAT THE ABS WERE ENGAGING, BUT I WASN'T IN AN EMERGENCY BRAKING SITUATION. THE REST OF MY JOURNEY HOME WAS UNEVENTFUL, UNTIL I ARRIVED HOME. I PULLED INTO MY GARAGE, AND ATTEMPTED TO BACK OUT SO I CHECK UNDER THE VEHICLE TO MAKE SURE THERE WASN'T ANYTHING LEAKING. AS I BACKED OUT, MY BRAKES WOULD NOT ENGAGE PROPERLY AGAIN AND MY CAR ROLLED BACK DOWN MY DRIVE WAY. THE CAR STOPPED AND I PARKED IT WHERE IT WAS. LATER IN THE DAY, I WAS ABLE TO PULL THE CAR INTO MY GARAGE WITHOUT INCIDENT. I TOOK THE CAR TO CHESROWN GMC (THE DEALERSHIP WHERE I PURCHASED THE VEHICLE). THEY ADVISED THEY HAD NEVER HEARD OF SUCH A SITUATION AND HAD ME BEING VEHICLE TO THEM. I COULDN'T REPLICATE THE ISSUE WITH THEM, BUT LEFT THE CAR WITH THEM SO THEY COULD CHECK IT OUT FOR ISSUES. THEY REPLACED THE THE BRAKE VACUUM PUMP. TODAY (7/31/17), THE BRAKES STARTED TO BEHAVE IN THE SAME MANNER AS WHEN THEY FAILED ON 7/16/17.
Additional Notes:
WHILE EXITING THE OHIO TURNPIKE, MY BRAKE PEDAL BEGAN TO STOP DEPRESSING COMPLETELY- TO THE POINT WHERE I COULDN'T PUSH DOWN AT ALL. IT FELT LIKE AN OVER-PUMPED KEG. AS I CONTINUED MY EXIT TOWARD THE TOLL BOOTH, IT SEEMED THAT THE ABS WERE ENGAGING, BUT I WASN'T IN AN EMERGENCY BRAKING SITUATION. THE REST OF MY JOURNEY HOME WAS UNEVENTFUL, UNTIL I ARRIVED HOME. I PULLED INTO MY GARAGE, AND ATTEMPTED TO BACK OUT SO I CHECK UNDER THE VEHICLE TO MAKE SURE THERE WASN'T ANYTHING LEAKING. AS I BACKED OUT, MY BRAKES WOULD NOT ENGAGE PROPERLY AGAIN AND MY CAR ROLLED BACK DOWN MY DRIVE WAY. THE CAR STOPPED AND I PARKED IT WHERE IT WAS. LATER IN THE DAY, I WAS ABLE TO PULL THE CAR INTO MY GARAGE WITHOUT INCIDENT. I TOOK THE CAR TO CHESROWN GMC (THE DEALERSHIP WHERE I PURCHASED THE VEHICLE). THEY ADVISED THEY HAD NEVER HEARD OF SUCH A SITUATION AND HAD ME BEING VEHICLE TO THEM. I COULDN'T REPLICATE THE ISSUE WITH THEM, BUT LEFT THE CAR WITH THEM SO THEY COULD CHECK IT OUT FOR ISSUES. THEY REPLACED THE THE BRAKE VACUUM PUMP. TODAY (7/31/17), THE BRAKES STARTED TO BEHAVE IN THE SAME MANNER AS WHEN THEY FAILED ON 7/16/17.
Mfg Campaign: 11011875
Recall Date: Jul 31, 2017
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
PRESSURE, SOUND AND SENSATION AT LOW TO MID RANGE SPEEDS. CREATES A IN CABIN VIBRATION LIKE A SINGLE WINDOW IS DOWN CAUSING A HELICOPTER LIKE SOUND. SEEMS TO BE MOSTLY WHEN IT DROPS INTO THE 4 CYLINDER MODE AND YOU ARE ACCELERATING. THIS IS A MAJOR ISSUE AS NOTED FOR MANY PEOPLE AS NOTED ON MULTIPLE INTERNET SEARCHES. PLEASE DO SOMETHING!
Corrective Action:
PRESSURE, SOUND AND SENSATION AT LOW TO MID RANGE SPEEDS. CREATES A IN CABIN VIBRATION LIKE A SINGLE WINDOW IS DOWN CAUSING A HELICOPTER LIKE SOUND. SEEMS TO BE MOSTLY WHEN IT DROPS INTO THE 4 CYLINDER MODE AND YOU ARE ACCELERATING. THIS IS A MAJOR ISSUE AS NOTED FOR MANY PEOPLE AS NOTED ON MULTIPLE INTERNET SEARCHES. PLEASE DO SOMETHING!
Additional Notes:
PRESSURE, SOUND AND SENSATION AT LOW TO MID RANGE SPEEDS. CREATES A IN CABIN VIBRATION LIKE A SINGLE WINDOW IS DOWN CAUSING A HELICOPTER LIKE SOUND. SEEMS TO BE MOSTLY WHEN IT DROPS INTO THE 4 CYLINDER MODE AND YOU ARE ACCELERATING. THIS IS A MAJOR ISSUE AS NOTED FOR MANY PEOPLE AS NOTED ON MULTIPLE INTERNET SEARCHES. PLEASE DO SOMETHING!
Mfg Campaign: 10995832
Recall Date: Jun 19, 2017
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
VEHICLE SHAKES AND VIBRATES HORRIBLY AT HWY SPEEDS I HAVE TAKEN IT TO THE DEALERSHIP WITH NO FIX SAME PROBLEM
Corrective Action:
VEHICLE SHAKES AND VIBRATES HORRIBLY AT HWY SPEEDS I HAVE TAKEN IT TO THE DEALERSHIP WITH NO FIX SAME PROBLEM
Additional Notes:
VEHICLE SHAKES AND VIBRATES HORRIBLY AT HWY SPEEDS I HAVE TAKEN IT TO THE DEALERSHIP WITH NO FIX SAME PROBLEM
Mfg Campaign: 10979735
Recall Date: Apr 21, 2017
General Motors, Llc
Defect Description:
SUSPENSION
Potential Consequences:
VEHICLE SHAKES AND VIBRATES HORRIBLY AT HWY SPEEDS I HAVE TAKEN IT TO THE DEALERSHIP WITH NO FIX SAME PROBLEM
Corrective Action:
VEHICLE SHAKES AND VIBRATES HORRIBLY AT HWY SPEEDS I HAVE TAKEN IT TO THE DEALERSHIP WITH NO FIX SAME PROBLEM
Additional Notes:
VEHICLE SHAKES AND VIBRATES HORRIBLY AT HWY SPEEDS I HAVE TAKEN IT TO THE DEALERSHIP WITH NO FIX SAME PROBLEM
Mfg Campaign: 10979735
Recall Date: Apr 21, 2017
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
VEHICLE SHAKES AND VIBRATES HORRIBLY AT HWY SPEEDS I HAVE TAKEN IT TO THE DEALERSHIP WITH NO FIX SAME PROBLEM
Corrective Action:
VEHICLE SHAKES AND VIBRATES HORRIBLY AT HWY SPEEDS I HAVE TAKEN IT TO THE DEALERSHIP WITH NO FIX SAME PROBLEM
Additional Notes:
VEHICLE SHAKES AND VIBRATES HORRIBLY AT HWY SPEEDS I HAVE TAKEN IT TO THE DEALERSHIP WITH NO FIX SAME PROBLEM
Mfg Campaign: 10979735
Recall Date: Apr 21, 2017
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
SAID VEHICLE MAINTAINS A DEFECT THAT SUBSTANTIALLY IMPAIRS ITS USE AND SAFETY AND DOES NOT CONFORM TO APPLICABLE WARRANTY PROVISIONS. THE VEHICLE'S INFOTAINMENT/INTELLILINK SYSTEM BECAME COMPLETELY DYSFUNCTIONAL ON JANUARY 14, 2017, AND SAID CONDITION WAS REPORTED TO GMC'S INFOTAINMENT CUSTOMER SUPPORT VIA TELEPHONE ON THIS DATE (SERVICE REQUEST NUMBER: 8-2666432517). AS GMC'S INFOTAINMENT CUSTOMER SUPPORT REPRESENTATIVE WAS NOT ABLE TO ASSIST WITH THE ISSUE, A SERVICE APPOINTMENT WAS SCHEDULED FOR JANUARY 17, 2017 AT AN AUTHORIZED GMC SERVICE CENTER FOR REPAIR OF THE INTELLILINK SYSTEM ON JANUARY 17, 2017. THE INTELLILINK SYSTEM WAS NOT REPAIRED OR RENDERED FUNCTIONAL BY GMC AND/OR ITS AUTHORIZED DEALER/SERVICE CENTER ON JANUARY 17, 2017. GMC PERSONNEL HAVE STATED THAT THE NECESSARY PART TO REPAIR THE DISABLED INTELLILINK SYSTEM IS ON BACK ORDER AND COULD TAKE UP TO TEN WEEKS TO BE DELIVERED TO THE DEALERSHIP. THE DISABLED INTELLILINK SYSTEM AND THE NON-USABILITY OF ITS INTEGRATED SAFETY FEATURES RENDER THE VEHICLE UNSAFE FOR USE.
Corrective Action:
SAID VEHICLE MAINTAINS A DEFECT THAT SUBSTANTIALLY IMPAIRS ITS USE AND SAFETY AND DOES NOT CONFORM TO APPLICABLE WARRANTY PROVISIONS. THE VEHICLE'S INFOTAINMENT/INTELLILINK SYSTEM BECAME COMPLETELY DYSFUNCTIONAL ON JANUARY 14, 2017, AND SAID CONDITION WAS REPORTED TO GMC'S INFOTAINMENT CUSTOMER SUPPORT VIA TELEPHONE ON THIS DATE (SERVICE REQUEST NUMBER: 8-2666432517). AS GMC'S INFOTAINMENT CUSTOMER SUPPORT REPRESENTATIVE WAS NOT ABLE TO ASSIST WITH THE ISSUE, A SERVICE APPOINTMENT WAS SCHEDULED FOR JANUARY 17, 2017 AT AN AUTHORIZED GMC SERVICE CENTER FOR REPAIR OF THE INTELLILINK SYSTEM ON JANUARY 17, 2017. THE INTELLILINK SYSTEM WAS NOT REPAIRED OR RENDERED FUNCTIONAL BY GMC AND/OR ITS AUTHORIZED DEALER/SERVICE CENTER ON JANUARY 17, 2017. GMC PERSONNEL HAVE STATED THAT THE NECESSARY PART TO REPAIR THE DISABLED INTELLILINK SYSTEM IS ON BACK ORDER AND COULD TAKE UP TO TEN WEEKS TO BE DELIVERED TO THE DEALERSHIP. THE DISABLED INTELLILINK SYSTEM AND THE NON-USABILITY OF ITS INTEGRATED SAFETY FEATURES RENDER THE VEHICLE UNSAFE FOR USE.
Additional Notes:
SAID VEHICLE MAINTAINS A DEFECT THAT SUBSTANTIALLY IMPAIRS ITS USE AND SAFETY AND DOES NOT CONFORM TO APPLICABLE WARRANTY PROVISIONS. THE VEHICLE'S INFOTAINMENT/INTELLILINK SYSTEM BECAME COMPLETELY DYSFUNCTIONAL ON JANUARY 14, 2017, AND SAID CONDITION WAS REPORTED TO GMC'S INFOTAINMENT CUSTOMER SUPPORT VIA TELEPHONE ON THIS DATE (SERVICE REQUEST NUMBER: 8-2666432517). AS GMC'S INFOTAINMENT CUSTOMER SUPPORT REPRESENTATIVE WAS NOT ABLE TO ASSIST WITH THE ISSUE, A SERVICE APPOINTMENT WAS SCHEDULED FOR JANUARY 17, 2017 AT AN AUTHORIZED GMC SERVICE CENTER FOR REPAIR OF THE INTELLILINK SYSTEM ON JANUARY 17, 2017. THE INTELLILINK SYSTEM WAS NOT REPAIRED OR RENDERED FUNCTIONAL BY GMC AND/OR ITS AUTHORIZED DEALER/SERVICE CENTER ON JANUARY 17, 2017. GMC PERSONNEL HAVE STATED THAT THE NECESSARY PART TO REPAIR THE DISABLED INTELLILINK SYSTEM IS ON BACK ORDER AND COULD TAKE UP TO TEN WEEKS TO BE DELIVERED TO THE DEALERSHIP. THE DISABLED INTELLILINK SYSTEM AND THE NON-USABILITY OF ITS INTEGRATED SAFETY FEATURES RENDER THE VEHICLE UNSAFE FOR USE.
Mfg Campaign: 10948722
Recall Date: Jan 31, 2017
General Motors, Llc
Defect Description:
TIRES
Potential Consequences:
TL* THE CONTACT OWNS A 2016 GMC YUKON EQUIPPED WITH CONTINENTAL CROSSCONTACT LX20 TIRES, SIZE: P275/55R20 111S. AFTER THE CONTACT RECEIVED A SAFETY RECALL NOTICE NHTSA CAMPAIGN NUMBER: 16T016000 (TIRES), EXCESSIVE TREAD WEAR AND VIBRATION FROM THE WHEEL NOISE WERE PRESENT. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16T016000 (TIRES). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE AND TIRE FAILURE MILEAGE WAS 38,000. *TR
Corrective Action:
TL* THE CONTACT OWNS A 2016 GMC YUKON EQUIPPED WITH CONTINENTAL CROSSCONTACT LX20 TIRES, SIZE: P275/55R20 111S. AFTER THE CONTACT RECEIVED A SAFETY RECALL NOTICE NHTSA CAMPAIGN NUMBER: 16T016000 (TIRES), EXCESSIVE TREAD WEAR AND VIBRATION FROM THE WHEEL NOISE WERE PRESENT. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16T016000 (TIRES). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE AND TIRE FAILURE MILEAGE WAS 38,000. *TR
Additional Notes:
TL* THE CONTACT OWNS A 2016 GMC YUKON EQUIPPED WITH CONTINENTAL CROSSCONTACT LX20 TIRES, SIZE: P275/55R20 111S. AFTER THE CONTACT RECEIVED A SAFETY RECALL NOTICE NHTSA CAMPAIGN NUMBER: 16T016000 (TIRES), EXCESSIVE TREAD WEAR AND VIBRATION FROM THE WHEEL NOISE WERE PRESENT. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16T016000 (TIRES). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE AND TIRE FAILURE MILEAGE WAS 38,000. *TR
Mfg Campaign: 10930049
Recall Date: Dec 5, 2016
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
4 WEEK OLD 2016 YUKON DENALI XL, HAS STALLED 3 TIMES IN LAST 4 WEEKS, ENGINE CUTS OFF AFTER A LEFT OR RIGHT TURN, AND IT HAS TO BE RESTARTED! COULD HAVE EASILY HAD AN ACCIDENT OR WORSE. TOOK IT TO THE DEALER, 3 TIMES. 1ST TWO TIMES, ALL OF SERVICE DEPT. COULD NOT DIAGNOSE THE PROBLEM. TODAY, AFTER A STALL, CALLED ONSTAR, RAN A DIAGNOSTICS, FOUND NOTHING OF VALUE , I LEFT IT AT DEALERSHIP AND CONTACTED DISTRICT MGR. MATT TILLSON . I WAS TOLD THAT THEY WOULD ESCALATE THE ISSUE. I DID TELL DEALER THAT GMC AND DEALERSHIP WOULD BE AT FAULT IF VEHICLE IS IN AN ACCIDENT AND DIES WHILE I AM DRIVING. I DID NOT WANT THE VEHICLE BACK WITHOUT THE PROBLEM HAVING BEEN FIXED.
Corrective Action:
4 WEEK OLD 2016 YUKON DENALI XL, HAS STALLED 3 TIMES IN LAST 4 WEEKS, ENGINE CUTS OFF AFTER A LEFT OR RIGHT TURN, AND IT HAS TO BE RESTARTED! COULD HAVE EASILY HAD AN ACCIDENT OR WORSE. TOOK IT TO THE DEALER, 3 TIMES. 1ST TWO TIMES, ALL OF SERVICE DEPT. COULD NOT DIAGNOSE THE PROBLEM. TODAY, AFTER A STALL, CALLED ONSTAR, RAN A DIAGNOSTICS, FOUND NOTHING OF VALUE , I LEFT IT AT DEALERSHIP AND CONTACTED DISTRICT MGR. MATT TILLSON . I WAS TOLD THAT THEY WOULD ESCALATE THE ISSUE. I DID TELL DEALER THAT GMC AND DEALERSHIP WOULD BE AT FAULT IF VEHICLE IS IN AN ACCIDENT AND DIES WHILE I AM DRIVING. I DID NOT WANT THE VEHICLE BACK WITHOUT THE PROBLEM HAVING BEEN FIXED.
Additional Notes:
4 WEEK OLD 2016 YUKON DENALI XL, HAS STALLED 3 TIMES IN LAST 4 WEEKS, ENGINE CUTS OFF AFTER A LEFT OR RIGHT TURN, AND IT HAS TO BE RESTARTED! COULD HAVE EASILY HAD AN ACCIDENT OR WORSE. TOOK IT TO THE DEALER, 3 TIMES. 1ST TWO TIMES, ALL OF SERVICE DEPT. COULD NOT DIAGNOSE THE PROBLEM. TODAY, AFTER A STALL, CALLED ONSTAR, RAN A DIAGNOSTICS, FOUND NOTHING OF VALUE , I LEFT IT AT DEALERSHIP AND CONTACTED DISTRICT MGR. MATT TILLSON . I WAS TOLD THAT THEY WOULD ESCALATE THE ISSUE. I DID TELL DEALER THAT GMC AND DEALERSHIP WOULD BE AT FAULT IF VEHICLE IS IN AN ACCIDENT AND DIES WHILE I AM DRIVING. I DID NOT WANT THE VEHICLE BACK WITHOUT THE PROBLEM HAVING BEEN FIXED.
Mfg Campaign: 10896342
Recall Date: Aug 16, 2016
General Motors, Llc
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
MY 2016 YUKON DENALI HAS A VIBRATION PROBLEM, WHICH I BELIEVE IS CAUSED BY THE MAGNETIC RIDE CONTROL. THE VIBRATION DOES NOT SPEED UP, NOR SLOW DOWN, DEPENDING ON SPEED. IT IS, HOWEVER, MORE NOTICEABLE WHEN THERE IS ANY ROAD IMPERFECTION. THE GMC SERVICE DEPT. HAS BALANCED AND ROTATED TIRES, EVEN SENT IT TO TWO OTHER BUSINESSES TO TRY AND FIX -- ALIGNMENT, ETC. VIBRATION CONTINUES. I'VE HAD PASSENGERS WHO ASK "WHY DOES YOUR CAR HAVE THE SHIVERS?" GM DEALER DID GET AHOLD OF A GMC TECHNICIAN WHO FLEW IN, AND DROVE THE CAR AND SAID -- YES IT HAS A VIBRATION, BUT IT IS IN ACCEPTABLE PARAMETERS. MY DEALER HAS PROVIDED ME 3 DIFFERENT RENTAL CARS WHILE WORKING TO TRY AND FIX THE "SHIVERS" ... ALL THREE WERE FAIRLY NEW, SMALL BUICKS, AND ALL 3 RODE BETTER THAN THIS NEW $75,000 DENALI. I LOVE THE VEHICLE, HATE THE VIBRATION. GMC ITSELF HAS NOW TOLD ME -- YOUR CASE IS CLOSED! THE VIBRATION IS WITHIN ACCEPTABLE LIMITS. THE DEALER HAS LET ME DRIVE TWO OTHER YUKON DENALI'S ... BOTH HAVE SIMILAR VIBRATIONS... JUST NOT AS BAD AS THIS VEHICLE. VIBRATION IS NOTICEABLE AT 25 MPH, AS WELL AS AT 80 MPH; ALTHOUGH IT IS MORE NOTICEABLE ON ROUGHER ROADS. I AM HAPPY TO SHARE THE REPORTS FROM MY LOCAL GM DEALER, WHO COMPLETELY AGREES THAT THE CAR SHIMMIES. WE TRIED THE GMC BUYBACK PROGRAM, AND I WAS TOLD BY GMC THAT PROGRAM IS NOT AVAILABLE TO ME, EVEN THOUGH I TOOK THE CAR BACK TO THE DEALER WHEN I HAD LESS THAN 100 MILES ON IT. AND HAVE BEEN TAKING IT BACK REGULARLY SINCE.
Corrective Action:
MY 2016 YUKON DENALI HAS A VIBRATION PROBLEM, WHICH I BELIEVE IS CAUSED BY THE MAGNETIC RIDE CONTROL. THE VIBRATION DOES NOT SPEED UP, NOR SLOW DOWN, DEPENDING ON SPEED. IT IS, HOWEVER, MORE NOTICEABLE WHEN THERE IS ANY ROAD IMPERFECTION. THE GMC SERVICE DEPT. HAS BALANCED AND ROTATED TIRES, EVEN SENT IT TO TWO OTHER BUSINESSES TO TRY AND FIX -- ALIGNMENT, ETC. VIBRATION CONTINUES. I'VE HAD PASSENGERS WHO ASK "WHY DOES YOUR CAR HAVE THE SHIVERS?" GM DEALER DID GET AHOLD OF A GMC TECHNICIAN WHO FLEW IN, AND DROVE THE CAR AND SAID -- YES IT HAS A VIBRATION, BUT IT IS IN ACCEPTABLE PARAMETERS. MY DEALER HAS PROVIDED ME 3 DIFFERENT RENTAL CARS WHILE WORKING TO TRY AND FIX THE "SHIVERS" ... ALL THREE WERE FAIRLY NEW, SMALL BUICKS, AND ALL 3 RODE BETTER THAN THIS NEW $75,000 DENALI. I LOVE THE VEHICLE, HATE THE VIBRATION. GMC ITSELF HAS NOW TOLD ME -- YOUR CASE IS CLOSED! THE VIBRATION IS WITHIN ACCEPTABLE LIMITS. THE DEALER HAS LET ME DRIVE TWO OTHER YUKON DENALI'S ... BOTH HAVE SIMILAR VIBRATIONS... JUST NOT AS BAD AS THIS VEHICLE. VIBRATION IS NOTICEABLE AT 25 MPH, AS WELL AS AT 80 MPH; ALTHOUGH IT IS MORE NOTICEABLE ON ROUGHER ROADS. I AM HAPPY TO SHARE THE REPORTS FROM MY LOCAL GM DEALER, WHO COMPLETELY AGREES THAT THE CAR SHIMMIES. WE TRIED THE GMC BUYBACK PROGRAM, AND I WAS TOLD BY GMC THAT PROGRAM IS NOT AVAILABLE TO ME, EVEN THOUGH I TOOK THE CAR BACK TO THE DEALER WHEN I HAD LESS THAN 100 MILES ON IT. AND HAVE BEEN TAKING IT BACK REGULARLY SINCE.
Additional Notes:
MY 2016 YUKON DENALI HAS A VIBRATION PROBLEM, WHICH I BELIEVE IS CAUSED BY THE MAGNETIC RIDE CONTROL. THE VIBRATION DOES NOT SPEED UP, NOR SLOW DOWN, DEPENDING ON SPEED. IT IS, HOWEVER, MORE NOTICEABLE WHEN THERE IS ANY ROAD IMPERFECTION. THE GMC SERVICE DEPT. HAS BALANCED AND ROTATED TIRES, EVEN SENT IT TO TWO OTHER BUSINESSES TO TRY AND FIX -- ALIGNMENT, ETC. VIBRATION CONTINUES. I'VE HAD PASSENGERS WHO ASK "WHY DOES YOUR CAR HAVE THE SHIVERS?" GM DEALER DID GET AHOLD OF A GMC TECHNICIAN WHO FLEW IN, AND DROVE THE CAR AND SAID -- YES IT HAS A VIBRATION, BUT IT IS IN ACCEPTABLE PARAMETERS. MY DEALER HAS PROVIDED ME 3 DIFFERENT RENTAL CARS WHILE WORKING TO TRY AND FIX THE "SHIVERS" ... ALL THREE WERE FAIRLY NEW, SMALL BUICKS, AND ALL 3 RODE BETTER THAN THIS NEW $75,000 DENALI. I LOVE THE VEHICLE, HATE THE VIBRATION. GMC ITSELF HAS NOW TOLD ME -- YOUR CASE IS CLOSED! THE VIBRATION IS WITHIN ACCEPTABLE LIMITS. THE DEALER HAS LET ME DRIVE TWO OTHER YUKON DENALI'S ... BOTH HAVE SIMILAR VIBRATIONS... JUST NOT AS BAD AS THIS VEHICLE. VIBRATION IS NOTICEABLE AT 25 MPH, AS WELL AS AT 80 MPH; ALTHOUGH IT IS MORE NOTICEABLE ON ROUGHER ROADS. I AM HAPPY TO SHARE THE REPORTS FROM MY LOCAL GM DEALER, WHO COMPLETELY AGREES THAT THE CAR SHIMMIES. WE TRIED THE GMC BUYBACK PROGRAM, AND I WAS TOLD BY GMC THAT PROGRAM IS NOT AVAILABLE TO ME, EVEN THOUGH I TOOK THE CAR BACK TO THE DEALER WHEN I HAD LESS THAN 100 MILES ON IT. AND HAVE BEEN TAKING IT BACK REGULARLY SINCE.
Mfg Campaign: 10882913
Recall Date: Jul 6, 2016
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
MY 2016 YUKON DENALI HAS A VIBRATION PROBLEM, WHICH I BELIEVE IS CAUSED BY THE MAGNETIC RIDE CONTROL. THE VIBRATION DOES NOT SPEED UP, NOR SLOW DOWN, DEPENDING ON SPEED. IT IS, HOWEVER, MORE NOTICEABLE WHEN THERE IS ANY ROAD IMPERFECTION. THE GMC SERVICE DEPT. HAS BALANCED AND ROTATED TIRES, EVEN SENT IT TO TWO OTHER BUSINESSES TO TRY AND FIX -- ALIGNMENT, ETC. VIBRATION CONTINUES. I'VE HAD PASSENGERS WHO ASK "WHY DOES YOUR CAR HAVE THE SHIVERS?" GM DEALER DID GET AHOLD OF A GMC TECHNICIAN WHO FLEW IN, AND DROVE THE CAR AND SAID -- YES IT HAS A VIBRATION, BUT IT IS IN ACCEPTABLE PARAMETERS. MY DEALER HAS PROVIDED ME 3 DIFFERENT RENTAL CARS WHILE WORKING TO TRY AND FIX THE "SHIVERS" ... ALL THREE WERE FAIRLY NEW, SMALL BUICKS, AND ALL 3 RODE BETTER THAN THIS NEW $75,000 DENALI. I LOVE THE VEHICLE, HATE THE VIBRATION. GMC ITSELF HAS NOW TOLD ME -- YOUR CASE IS CLOSED! THE VIBRATION IS WITHIN ACCEPTABLE LIMITS. THE DEALER HAS LET ME DRIVE TWO OTHER YUKON DENALI'S ... BOTH HAVE SIMILAR VIBRATIONS... JUST NOT AS BAD AS THIS VEHICLE. VIBRATION IS NOTICEABLE AT 25 MPH, AS WELL AS AT 80 MPH; ALTHOUGH IT IS MORE NOTICEABLE ON ROUGHER ROADS. I AM HAPPY TO SHARE THE REPORTS FROM MY LOCAL GM DEALER, WHO COMPLETELY AGREES THAT THE CAR SHIMMIES. WE TRIED THE GMC BUYBACK PROGRAM, AND I WAS TOLD BY GMC THAT PROGRAM IS NOT AVAILABLE TO ME, EVEN THOUGH I TOOK THE CAR BACK TO THE DEALER WHEN I HAD LESS THAN 100 MILES ON IT. AND HAVE BEEN TAKING IT BACK REGULARLY SINCE.
Corrective Action:
MY 2016 YUKON DENALI HAS A VIBRATION PROBLEM, WHICH I BELIEVE IS CAUSED BY THE MAGNETIC RIDE CONTROL. THE VIBRATION DOES NOT SPEED UP, NOR SLOW DOWN, DEPENDING ON SPEED. IT IS, HOWEVER, MORE NOTICEABLE WHEN THERE IS ANY ROAD IMPERFECTION. THE GMC SERVICE DEPT. HAS BALANCED AND ROTATED TIRES, EVEN SENT IT TO TWO OTHER BUSINESSES TO TRY AND FIX -- ALIGNMENT, ETC. VIBRATION CONTINUES. I'VE HAD PASSENGERS WHO ASK "WHY DOES YOUR CAR HAVE THE SHIVERS?" GM DEALER DID GET AHOLD OF A GMC TECHNICIAN WHO FLEW IN, AND DROVE THE CAR AND SAID -- YES IT HAS A VIBRATION, BUT IT IS IN ACCEPTABLE PARAMETERS. MY DEALER HAS PROVIDED ME 3 DIFFERENT RENTAL CARS WHILE WORKING TO TRY AND FIX THE "SHIVERS" ... ALL THREE WERE FAIRLY NEW, SMALL BUICKS, AND ALL 3 RODE BETTER THAN THIS NEW $75,000 DENALI. I LOVE THE VEHICLE, HATE THE VIBRATION. GMC ITSELF HAS NOW TOLD ME -- YOUR CASE IS CLOSED! THE VIBRATION IS WITHIN ACCEPTABLE LIMITS. THE DEALER HAS LET ME DRIVE TWO OTHER YUKON DENALI'S ... BOTH HAVE SIMILAR VIBRATIONS... JUST NOT AS BAD AS THIS VEHICLE. VIBRATION IS NOTICEABLE AT 25 MPH, AS WELL AS AT 80 MPH; ALTHOUGH IT IS MORE NOTICEABLE ON ROUGHER ROADS. I AM HAPPY TO SHARE THE REPORTS FROM MY LOCAL GM DEALER, WHO COMPLETELY AGREES THAT THE CAR SHIMMIES. WE TRIED THE GMC BUYBACK PROGRAM, AND I WAS TOLD BY GMC THAT PROGRAM IS NOT AVAILABLE TO ME, EVEN THOUGH I TOOK THE CAR BACK TO THE DEALER WHEN I HAD LESS THAN 100 MILES ON IT. AND HAVE BEEN TAKING IT BACK REGULARLY SINCE.
Additional Notes:
MY 2016 YUKON DENALI HAS A VIBRATION PROBLEM, WHICH I BELIEVE IS CAUSED BY THE MAGNETIC RIDE CONTROL. THE VIBRATION DOES NOT SPEED UP, NOR SLOW DOWN, DEPENDING ON SPEED. IT IS, HOWEVER, MORE NOTICEABLE WHEN THERE IS ANY ROAD IMPERFECTION. THE GMC SERVICE DEPT. HAS BALANCED AND ROTATED TIRES, EVEN SENT IT TO TWO OTHER BUSINESSES TO TRY AND FIX -- ALIGNMENT, ETC. VIBRATION CONTINUES. I'VE HAD PASSENGERS WHO ASK "WHY DOES YOUR CAR HAVE THE SHIVERS?" GM DEALER DID GET AHOLD OF A GMC TECHNICIAN WHO FLEW IN, AND DROVE THE CAR AND SAID -- YES IT HAS A VIBRATION, BUT IT IS IN ACCEPTABLE PARAMETERS. MY DEALER HAS PROVIDED ME 3 DIFFERENT RENTAL CARS WHILE WORKING TO TRY AND FIX THE "SHIVERS" ... ALL THREE WERE FAIRLY NEW, SMALL BUICKS, AND ALL 3 RODE BETTER THAN THIS NEW $75,000 DENALI. I LOVE THE VEHICLE, HATE THE VIBRATION. GMC ITSELF HAS NOW TOLD ME -- YOUR CASE IS CLOSED! THE VIBRATION IS WITHIN ACCEPTABLE LIMITS. THE DEALER HAS LET ME DRIVE TWO OTHER YUKON DENALI'S ... BOTH HAVE SIMILAR VIBRATIONS... JUST NOT AS BAD AS THIS VEHICLE. VIBRATION IS NOTICEABLE AT 25 MPH, AS WELL AS AT 80 MPH; ALTHOUGH IT IS MORE NOTICEABLE ON ROUGHER ROADS. I AM HAPPY TO SHARE THE REPORTS FROM MY LOCAL GM DEALER, WHO COMPLETELY AGREES THAT THE CAR SHIMMIES. WE TRIED THE GMC BUYBACK PROGRAM, AND I WAS TOLD BY GMC THAT PROGRAM IS NOT AVAILABLE TO ME, EVEN THOUGH I TOOK THE CAR BACK TO THE DEALER WHEN I HAD LESS THAN 100 MILES ON IT. AND HAVE BEEN TAKING IT BACK REGULARLY SINCE.
Mfg Campaign: 10882913
Recall Date: Jul 6, 2016
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