Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2021-2024 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, and Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles equipped with a 6.2L V8 gas engine. The connecting rod and/or crankshaft engine components may have manufacturing defects that can lead to engine damage and engine failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-888-275-9171) or go to www.nhtsa.gov.
Mfg Campaign: N252494000
Recall Date: Apr 24, 2025
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2023 Chevrolet Silverado 1500, GMC Sierra 1500, 2023-2024 Chevrolet Tahoe, Suburban, GMC Yukon, Yukon XL, Cadillac Escalade, and Escalade ESV vehicles. The electronic brake control module software may fail to display a warning light when a loss of brake fluid occurs. As such, these vehicles fail to comply with the requirements of Federal Vehicle Safety Standard number 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N242447990
Recall Date: Sep 12, 2024
Consumer Complaints
39 ComplaintsGeneral Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I am filing this complaint regarding GM Recall N252494000 (NHTSA Campaign Number 25V274) for my 2024 GMC Yukon XL (VIN: [XXX] ). The issue involves a serious engine defect related to the crankshaft and/or connecting rods, which can result in catastrophic engine failure and loss of propulsion while driving—a clear and dangerous safety risk. I first became concerned when early reports of this issue began circulating publicly. As a father of young children, I became increasingly uneasy that my vehicle could potentially fail while in operation. Receiving GM’s formal recall letter only validated my growing concern for my family’s well-being. It’s deeply frustrating and unsettling. The notice states that parts to repair or replace the engine are not currently available, and offers no clear timeframe for when a remedy will be provided. I feel like we are being strung along while forced to continue using a vehicle that may become unsafe at any moment. This delay is unacceptable. There has been no offer of a loaner vehicle, no proactive communication from the dealer, and no assurance from GM that they are prioritizing driver safety over logistics. I am requesting that NHTSA investigate whether GM is doing enough to provide timely remedies to affected customers. I also urge you to consider whether interim solutions (such as alternative transportation or more aggressive recall execution) should be mandated. Thank you for your attention to this matter. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I am filing this complaint regarding GM Recall N252494000 (NHTSA Campaign Number 25V274) for my 2024 GMC Yukon XL (VIN: [XXX] ). The issue involves a serious engine defect related to the crankshaft and/or connecting rods, which can result in catastrophic engine failure and loss of propulsion while driving—a clear and dangerous safety risk. I first became concerned when early reports of this issue began circulating publicly. As a father of young children, I became increasingly uneasy that my vehicle could potentially fail while in operation. Receiving GM’s formal recall letter only validated my growing concern for my family’s well-being. It’s deeply frustrating and unsettling. The notice states that parts to repair or replace the engine are not currently available, and offers no clear timeframe for when a remedy will be provided. I feel like we are being strung along while forced to continue using a vehicle that may become unsafe at any moment. This delay is unacceptable. There has been no offer of a loaner vehicle, no proactive communication from the dealer, and no assurance from GM that they are prioritizing driver safety over logistics. I am requesting that NHTSA investigate whether GM is doing enough to provide timely remedies to affected customers. I also urge you to consider whether interim solutions (such as alternative transportation or more aggressive recall execution) should be mandated. Thank you for your attention to this matter. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I am filing this complaint regarding GM Recall N252494000 (NHTSA Campaign Number 25V274) for my 2024 GMC Yukon XL (VIN: [XXX] ). The issue involves a serious engine defect related to the crankshaft and/or connecting rods, which can result in catastrophic engine failure and loss of propulsion while driving—a clear and dangerous safety risk. I first became concerned when early reports of this issue began circulating publicly. As a father of young children, I became increasingly uneasy that my vehicle could potentially fail while in operation. Receiving GM’s formal recall letter only validated my growing concern for my family’s well-being. It’s deeply frustrating and unsettling. The notice states that parts to repair or replace the engine are not currently available, and offers no clear timeframe for when a remedy will be provided. I feel like we are being strung along while forced to continue using a vehicle that may become unsafe at any moment. This delay is unacceptable. There has been no offer of a loaner vehicle, no proactive communication from the dealer, and no assurance from GM that they are prioritizing driver safety over logistics. I am requesting that NHTSA investigate whether GM is doing enough to provide timely remedies to affected customers. I also urge you to consider whether interim solutions (such as alternative transportation or more aggressive recall execution) should be mandated. Thank you for your attention to this matter. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11669610
Recall Date: Jun 26, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
I am filing this complaint regarding GM Recall N252494000 (NHTSA Campaign Number 25V274) for my 2024 GMC Yukon XL (VIN: [XXX] ). The issue involves a serious engine defect related to the crankshaft and/or connecting rods, which can result in catastrophic engine failure and loss of propulsion while driving—a clear and dangerous safety risk. I first became concerned when early reports of this issue began circulating publicly. As a father of young children, I became increasingly uneasy that my vehicle could potentially fail while in operation. Receiving GM’s formal recall letter only validated my growing concern for my family’s well-being. It’s deeply frustrating and unsettling. The notice states that parts to repair or replace the engine are not currently available, and offers no clear timeframe for when a remedy will be provided. I feel like we are being strung along while forced to continue using a vehicle that may become unsafe at any moment. This delay is unacceptable. There has been no offer of a loaner vehicle, no proactive communication from the dealer, and no assurance from GM that they are prioritizing driver safety over logistics. I am requesting that NHTSA investigate whether GM is doing enough to provide timely remedies to affected customers. I also urge you to consider whether interim solutions (such as alternative transportation or more aggressive recall execution) should be mandated. Thank you for your attention to this matter. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I am filing this complaint regarding GM Recall N252494000 (NHTSA Campaign Number 25V274) for my 2024 GMC Yukon XL (VIN: [XXX] ). The issue involves a serious engine defect related to the crankshaft and/or connecting rods, which can result in catastrophic engine failure and loss of propulsion while driving—a clear and dangerous safety risk. I first became concerned when early reports of this issue began circulating publicly. As a father of young children, I became increasingly uneasy that my vehicle could potentially fail while in operation. Receiving GM’s formal recall letter only validated my growing concern for my family’s well-being. It’s deeply frustrating and unsettling. The notice states that parts to repair or replace the engine are not currently available, and offers no clear timeframe for when a remedy will be provided. I feel like we are being strung along while forced to continue using a vehicle that may become unsafe at any moment. This delay is unacceptable. There has been no offer of a loaner vehicle, no proactive communication from the dealer, and no assurance from GM that they are prioritizing driver safety over logistics. I am requesting that NHTSA investigate whether GM is doing enough to provide timely remedies to affected customers. I also urge you to consider whether interim solutions (such as alternative transportation or more aggressive recall execution) should be mandated. Thank you for your attention to this matter. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I am filing this complaint regarding GM Recall N252494000 (NHTSA Campaign Number 25V274) for my 2024 GMC Yukon XL (VIN: [XXX] ). The issue involves a serious engine defect related to the crankshaft and/or connecting rods, which can result in catastrophic engine failure and loss of propulsion while driving—a clear and dangerous safety risk. I first became concerned when early reports of this issue began circulating publicly. As a father of young children, I became increasingly uneasy that my vehicle could potentially fail while in operation. Receiving GM’s formal recall letter only validated my growing concern for my family’s well-being. It’s deeply frustrating and unsettling. The notice states that parts to repair or replace the engine are not currently available, and offers no clear timeframe for when a remedy will be provided. I feel like we are being strung along while forced to continue using a vehicle that may become unsafe at any moment. This delay is unacceptable. There has been no offer of a loaner vehicle, no proactive communication from the dealer, and no assurance from GM that they are prioritizing driver safety over logistics. I am requesting that NHTSA investigate whether GM is doing enough to provide timely remedies to affected customers. I also urge you to consider whether interim solutions (such as alternative transportation or more aggressive recall execution) should be mandated. Thank you for your attention to this matter. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11669610
Recall Date: Jun 26, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
I am filing this complaint regarding GM Recall N252494000 (NHTSA Campaign Number 25V274) for my 2024 GMC Yukon XL (VIN: [XXX] ). The issue involves a serious engine defect related to the crankshaft and/or connecting rods, which can result in catastrophic engine failure and loss of propulsion while driving—a clear and dangerous safety risk. I first became concerned when early reports of this issue began circulating publicly. As a father of young children, I became increasingly uneasy that my vehicle could potentially fail while in operation. Receiving GM’s formal recall letter only validated my growing concern for my family’s well-being. It’s deeply frustrating and unsettling. The notice states that parts to repair or replace the engine are not currently available, and offers no clear timeframe for when a remedy will be provided. I feel like we are being strung along while forced to continue using a vehicle that may become unsafe at any moment. This delay is unacceptable. There has been no offer of a loaner vehicle, no proactive communication from the dealer, and no assurance from GM that they are prioritizing driver safety over logistics. I am requesting that NHTSA investigate whether GM is doing enough to provide timely remedies to affected customers. I also urge you to consider whether interim solutions (such as alternative transportation or more aggressive recall execution) should be mandated. Thank you for your attention to this matter. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I am filing this complaint regarding GM Recall N252494000 (NHTSA Campaign Number 25V274) for my 2024 GMC Yukon XL (VIN: [XXX] ). The issue involves a serious engine defect related to the crankshaft and/or connecting rods, which can result in catastrophic engine failure and loss of propulsion while driving—a clear and dangerous safety risk. I first became concerned when early reports of this issue began circulating publicly. As a father of young children, I became increasingly uneasy that my vehicle could potentially fail while in operation. Receiving GM’s formal recall letter only validated my growing concern for my family’s well-being. It’s deeply frustrating and unsettling. The notice states that parts to repair or replace the engine are not currently available, and offers no clear timeframe for when a remedy will be provided. I feel like we are being strung along while forced to continue using a vehicle that may become unsafe at any moment. This delay is unacceptable. There has been no offer of a loaner vehicle, no proactive communication from the dealer, and no assurance from GM that they are prioritizing driver safety over logistics. I am requesting that NHTSA investigate whether GM is doing enough to provide timely remedies to affected customers. I also urge you to consider whether interim solutions (such as alternative transportation or more aggressive recall execution) should be mandated. Thank you for your attention to this matter. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I am filing this complaint regarding GM Recall N252494000 (NHTSA Campaign Number 25V274) for my 2024 GMC Yukon XL (VIN: [XXX] ). The issue involves a serious engine defect related to the crankshaft and/or connecting rods, which can result in catastrophic engine failure and loss of propulsion while driving—a clear and dangerous safety risk. I first became concerned when early reports of this issue began circulating publicly. As a father of young children, I became increasingly uneasy that my vehicle could potentially fail while in operation. Receiving GM’s formal recall letter only validated my growing concern for my family’s well-being. It’s deeply frustrating and unsettling. The notice states that parts to repair or replace the engine are not currently available, and offers no clear timeframe for when a remedy will be provided. I feel like we are being strung along while forced to continue using a vehicle that may become unsafe at any moment. This delay is unacceptable. There has been no offer of a loaner vehicle, no proactive communication from the dealer, and no assurance from GM that they are prioritizing driver safety over logistics. I am requesting that NHTSA investigate whether GM is doing enough to provide timely remedies to affected customers. I also urge you to consider whether interim solutions (such as alternative transportation or more aggressive recall execution) should be mandated. Thank you for your attention to this matter. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11669610
Recall Date: Jun 26, 2025
General Motors, Llc
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2024 GMC Yukon XL. The contact received notification of NHTSA Campaign Number: 25V274000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2024 GMC Yukon XL. The contact received notification of NHTSA Campaign Number: 25V274000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2024 GMC Yukon XL. The contact received notification of NHTSA Campaign Number: 25V274000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11669273
Recall Date: Jun 25, 2025
General Motors, Llc
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2024 GMC Yukon XL. The contact received notification of NHTSA Campaign Number: 25V274000 ENGINE AND ENGINE COOLING); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2024 GMC Yukon XL. The contact received notification of NHTSA Campaign Number: 25V274000 ENGINE AND ENGINE COOLING); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2024 GMC Yukon XL. The contact received notification of NHTSA Campaign Number: 25V274000 ENGINE AND ENGINE COOLING); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11667685
Recall Date: Jun 18, 2025
General Motors, Llc
Defect Description:
VISIBILITY:SUN/MOON ROOF ASSEMBLY
Potential Consequences:
The contact owns a 2024 GMC Yukon XL. The contact stated while driving approximately 65 MPH, there was an abnormal bang coming from the vehicle and the contact became aware that the front section of the sunroof had exploded. The contact stated that there was no other vehicle nearby. The contact stated that the sunroof sprayed glass fragments onto the instrument cluster, front seats, and rear seats. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the sunroof glass needed to be replaced. The vehicle was being repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 8,000.
Corrective Action:
The contact owns a 2024 GMC Yukon XL. The contact stated while driving approximately 65 MPH, there was an abnormal bang coming from the vehicle and the contact became aware that the front section of the sunroof had exploded. The contact stated that there was no other vehicle nearby. The contact stated that the sunroof sprayed glass fragments onto the instrument cluster, front seats, and rear seats. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the sunroof glass needed to be replaced. The vehicle was being repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 8,000.
Additional Notes:
The contact owns a 2024 GMC Yukon XL. The contact stated while driving approximately 65 MPH, there was an abnormal bang coming from the vehicle and the contact became aware that the front section of the sunroof had exploded. The contact stated that there was no other vehicle nearby. The contact stated that the sunroof sprayed glass fragments onto the instrument cluster, front seats, and rear seats. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the sunroof glass needed to be replaced. The vehicle was being repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 8,000.
Mfg Campaign: 11663038
Recall Date: May 27, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The engine seized on us. It only has 18,000 miles on it. This could have caused a serious accident! There was no warning, no indication, it just died and would not restart. We had to have it towed over an hour to get to our closest dealer (and don't get me started on how they treated me!). We were stopped at a stop sign at the intersection and it just died. Thankfully we weren't driving down the highway or in the middle of traffic, we just ended up blocking people from using our lane for quite sometime. The cops were called for traffic control, but no police report was filed.
Corrective Action:
The engine seized on us. It only has 18,000 miles on it. This could have caused a serious accident! There was no warning, no indication, it just died and would not restart. We had to have it towed over an hour to get to our closest dealer (and don't get me started on how they treated me!). We were stopped at a stop sign at the intersection and it just died. Thankfully we weren't driving down the highway or in the middle of traffic, we just ended up blocking people from using our lane for quite sometime. The cops were called for traffic control, but no police report was filed.
Additional Notes:
The engine seized on us. It only has 18,000 miles on it. This could have caused a serious accident! There was no warning, no indication, it just died and would not restart. We had to have it towed over an hour to get to our closest dealer (and don't get me started on how they treated me!). We were stopped at a stop sign at the intersection and it just died. Thankfully we weren't driving down the highway or in the middle of traffic, we just ended up blocking people from using our lane for quite sometime. The cops were called for traffic control, but no police report was filed.
Mfg Campaign: 11662336
Recall Date: May 21, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Engine started making noise no codes no alarms pulled off hwy had to have it towed to dealership. Service told us needed to replace engine had no time frame on when vehicle would be returned.
Corrective Action:
Engine started making noise no codes no alarms pulled off hwy had to have it towed to dealership. Service told us needed to replace engine had no time frame on when vehicle would be returned.
Additional Notes:
Engine started making noise no codes no alarms pulled off hwy had to have it towed to dealership. Service told us needed to replace engine had no time frame on when vehicle would be returned.
Mfg Campaign: 11661612
Recall Date: May 17, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Engine oil consumption, low oil every 3000 miles
Corrective Action:
Engine oil consumption, low oil every 3000 miles
Additional Notes:
Engine oil consumption, low oil every 3000 miles
Mfg Campaign: 11661116
Recall Date: May 15, 2025
General Motors, Llc
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2024 GMC Yukon XL. The contact stated that while driving at an undisclosed speed, the engine vibrated abnormally. There was no warning light illuminated. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 12,350. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2024 GMC Yukon XL. The contact stated that while driving at an undisclosed speed, the engine vibrated abnormally. There was no warning light illuminated. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 12,350. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2024 GMC Yukon XL. The contact stated that while driving at an undisclosed speed, the engine vibrated abnormally. There was no warning light illuminated. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 12,350. VIN tool confirms parts not available.
Mfg Campaign: 11661221
Recall Date: May 15, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
PURCHASED A GMC DENALI YUKON ULTIMATE XL JUNE LAST YEAR . 103 THOUSAND. bOUGHT IT IN FOR FIRST OIL CHANGE AT 5500 MILES THE CAR HAS BEEN LEAKING OIL ,TOO, nOW ITS BEEN BACK THREE TIMES AND STILL LEAKI9NG OIL. lAST WEEK BROUGHT IT BACK TOLD SERVICE ADVISOR ITYS LEAKING AT THE OIL PAN BY THE PLU IT DRIPS EVERYNIGHT ON THE FLOOR OF MY GARAGE AND I AM PUT OIL IN IT EVERY TWO WEEKS. aNYWAY THEY SAID THEY DIDD THE DYE TWICW AND DIDNT FIND THE LEAK, I SAID LET ME SHOW THHE MECHANIC THE SPOT IT LEAKS .I WENT IN SHOP UNDER VEHICLE SHOWED THE MECHANIOC HE LOOKS AND SAYS OK NOW I SEE IT ITS NEED A REAR Main seal and oil pan gasket. So now i am bringing it in on the 134th of this month for a repair. The vehicle was made june 20-04 and tullety gmc says my 6.2 is not involved in recall the lady checked her computer.. I would have never bought this vehicle knowing gmc knew they had an iossue with the ngine. My resale value will be hurt big time by all; the negative publicity. I hear they want to put zero 40 thicker oil to patcvh a sick engine ,,thats a band aid on a engine wiith lo0ose clearances. and why is the 2025 6.2 going top keep using zero twenty and not zero 40 oil. I [XXX]i think , this engine in this gmc is noisy in the motrning also when cold . I think i am gettingb a [XXX] story . I only have 13200 miles and the car is still leaking after 3 visits . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
PURCHASED A GMC DENALI YUKON ULTIMATE XL JUNE LAST YEAR . 103 THOUSAND. bOUGHT IT IN FOR FIRST OIL CHANGE AT 5500 MILES THE CAR HAS BEEN LEAKING OIL ,TOO, nOW ITS BEEN BACK THREE TIMES AND STILL LEAKI9NG OIL. lAST WEEK BROUGHT IT BACK TOLD SERVICE ADVISOR ITYS LEAKING AT THE OIL PAN BY THE PLU IT DRIPS EVERYNIGHT ON THE FLOOR OF MY GARAGE AND I AM PUT OIL IN IT EVERY TWO WEEKS. aNYWAY THEY SAID THEY DIDD THE DYE TWICW AND DIDNT FIND THE LEAK, I SAID LET ME SHOW THHE MECHANIC THE SPOT IT LEAKS .I WENT IN SHOP UNDER VEHICLE SHOWED THE MECHANIOC HE LOOKS AND SAYS OK NOW I SEE IT ITS NEED A REAR Main seal and oil pan gasket. So now i am bringing it in on the 134th of this month for a repair. The vehicle was made june 20-04 and tullety gmc says my 6.2 is not involved in recall the lady checked her computer.. I would have never bought this vehicle knowing gmc knew they had an iossue with the ngine. My resale value will be hurt big time by all; the negative publicity. I hear they want to put zero 40 thicker oil to patcvh a sick engine ,,thats a band aid on a engine wiith lo0ose clearances. and why is the 2025 6.2 going top keep using zero twenty and not zero 40 oil. I [XXX]i think , this engine in this gmc is noisy in the motrning also when cold . I think i am gettingb a [XXX] story . I only have 13200 miles and the car is still leaking after 3 visits . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
PURCHASED A GMC DENALI YUKON ULTIMATE XL JUNE LAST YEAR . 103 THOUSAND. bOUGHT IT IN FOR FIRST OIL CHANGE AT 5500 MILES THE CAR HAS BEEN LEAKING OIL ,TOO, nOW ITS BEEN BACK THREE TIMES AND STILL LEAKI9NG OIL. lAST WEEK BROUGHT IT BACK TOLD SERVICE ADVISOR ITYS LEAKING AT THE OIL PAN BY THE PLU IT DRIPS EVERYNIGHT ON THE FLOOR OF MY GARAGE AND I AM PUT OIL IN IT EVERY TWO WEEKS. aNYWAY THEY SAID THEY DIDD THE DYE TWICW AND DIDNT FIND THE LEAK, I SAID LET ME SHOW THHE MECHANIC THE SPOT IT LEAKS .I WENT IN SHOP UNDER VEHICLE SHOWED THE MECHANIOC HE LOOKS AND SAYS OK NOW I SEE IT ITS NEED A REAR Main seal and oil pan gasket. So now i am bringing it in on the 134th of this month for a repair. The vehicle was made june 20-04 and tullety gmc says my 6.2 is not involved in recall the lady checked her computer.. I would have never bought this vehicle knowing gmc knew they had an iossue with the ngine. My resale value will be hurt big time by all; the negative publicity. I hear they want to put zero 40 thicker oil to patcvh a sick engine ,,thats a band aid on a engine wiith lo0ose clearances. and why is the 2025 6.2 going top keep using zero twenty and not zero 40 oil. I [XXX]i think , this engine in this gmc is noisy in the motrning also when cold . I think i am gettingb a [XXX] story . I only have 13200 miles and the car is still leaking after 3 visits . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11658887
Recall Date: May 5, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
My vehicle stalled while driving on a busy highway & I had no option but to pull over, which left me & my family in a very dangerous position. Had to remove my daughter's wheelchair onto a tow truck as the vehicle had no power to use the hoist for her powerchair. Again, on the side of a busy road! Towed the vehicle to a GM dealership, who stated there was catastrophic engine failure & the engine had to be replaced. Had no way to transport my daughter until I got a new engine since her hoist was stuck at the dealership.
Corrective Action:
My vehicle stalled while driving on a busy highway & I had no option but to pull over, which left me & my family in a very dangerous position. Had to remove my daughter's wheelchair onto a tow truck as the vehicle had no power to use the hoist for her powerchair. Again, on the side of a busy road! Towed the vehicle to a GM dealership, who stated there was catastrophic engine failure & the engine had to be replaced. Had no way to transport my daughter until I got a new engine since her hoist was stuck at the dealership.
Additional Notes:
My vehicle stalled while driving on a busy highway & I had no option but to pull over, which left me & my family in a very dangerous position. Had to remove my daughter's wheelchair onto a tow truck as the vehicle had no power to use the hoist for her powerchair. Again, on the side of a busy road! Towed the vehicle to a GM dealership, who stated there was catastrophic engine failure & the engine had to be replaced. Had no way to transport my daughter until I got a new engine since her hoist was stuck at the dealership.
Mfg Campaign: 11657786
Recall Date: Apr 30, 2025
General Motors, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
My vehicle stalled while driving on a busy highway & I had no option but to pull over, which left me & my family in a very dangerous position. Had to remove my daughter's wheelchair onto a tow truck as the vehicle had no power to use the hoist for her powerchair. Again, on the side of a busy road! Towed the vehicle to a GM dealership, who stated there was catastrophic engine failure & the engine had to be replaced. Had no way to transport my daughter until I got a new engine since her hoist was stuck at the dealership.
Corrective Action:
My vehicle stalled while driving on a busy highway & I had no option but to pull over, which left me & my family in a very dangerous position. Had to remove my daughter's wheelchair onto a tow truck as the vehicle had no power to use the hoist for her powerchair. Again, on the side of a busy road! Towed the vehicle to a GM dealership, who stated there was catastrophic engine failure & the engine had to be replaced. Had no way to transport my daughter until I got a new engine since her hoist was stuck at the dealership.
Additional Notes:
My vehicle stalled while driving on a busy highway & I had no option but to pull over, which left me & my family in a very dangerous position. Had to remove my daughter's wheelchair onto a tow truck as the vehicle had no power to use the hoist for her powerchair. Again, on the side of a busy road! Towed the vehicle to a GM dealership, who stated there was catastrophic engine failure & the engine had to be replaced. Had no way to transport my daughter until I got a new engine since her hoist was stuck at the dealership.
Mfg Campaign: 11657786
Recall Date: Apr 30, 2025
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
My vehicle stalled while driving on a busy highway & I had no option but to pull over, which left me & my family in a very dangerous position. Had to remove my daughter's wheelchair onto a tow truck as the vehicle had no power to use the hoist for her powerchair. Again, on the side of a busy road! Towed the vehicle to a GM dealership, who stated there was catastrophic engine failure & the engine had to be replaced. Had no way to transport my daughter until I got a new engine since her hoist was stuck at the dealership.
Corrective Action:
My vehicle stalled while driving on a busy highway & I had no option but to pull over, which left me & my family in a very dangerous position. Had to remove my daughter's wheelchair onto a tow truck as the vehicle had no power to use the hoist for her powerchair. Again, on the side of a busy road! Towed the vehicle to a GM dealership, who stated there was catastrophic engine failure & the engine had to be replaced. Had no way to transport my daughter until I got a new engine since her hoist was stuck at the dealership.
Additional Notes:
My vehicle stalled while driving on a busy highway & I had no option but to pull over, which left me & my family in a very dangerous position. Had to remove my daughter's wheelchair onto a tow truck as the vehicle had no power to use the hoist for her powerchair. Again, on the side of a busy road! Towed the vehicle to a GM dealership, who stated there was catastrophic engine failure & the engine had to be replaced. Had no way to transport my daughter until I got a new engine since her hoist was stuck at the dealership.
Mfg Campaign: 11657786
Recall Date: Apr 30, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Transmission will not shift out of 1st and 2nd gear. Backordered Valve Body Nationwide... none in the country. No ETA for this fix. Car has been in the shop over a month.
Corrective Action:
Transmission will not shift out of 1st and 2nd gear. Backordered Valve Body Nationwide... none in the country. No ETA for this fix. Car has been in the shop over a month.
Additional Notes:
Transmission will not shift out of 1st and 2nd gear. Backordered Valve Body Nationwide... none in the country. No ETA for this fix. Car has been in the shop over a month.
Mfg Campaign: 11654932
Recall Date: Apr 16, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The car has made a high pitched metallic rattle on cold start ever since I received it. I have taken it into the dealership multiple times for this and have had the lifters in the engine replaced but they never addressed the other noise, which I have video evidence of. The car died at 24,740 miles on the odometer in the middle of a highway in the middle of nowhere. The vehicle started to feel like it was braking on acceleration, there were no warning lights. The vehicle just lost acceleration power and I had to coast to the shoulder. Luckily I had time to pull over without interference from other traffic. Once on the side of the road I tried to crank the car again and a very loud metallic sound happened that sounded like I threw a wrench in a fan. The car lost electrical power very shortly after. I called onstar for help and she asked if I could shift the car into neutral which I could not. They had problems finding anyone that wasn’t hours out that could come tow my car and suggested that I try to find an alternate method of transportation since a wrecker service probably wouldn’t transport my entire family. Uber was not around to get me, Lyft was not around to get me and there was no taxi service. I had to rely on the local fire department to rescue us as it was hours with myself, my two children and my dog on the side of the road in 90F heat. Once at the dealership they confirmed it was indeed a catastrophic engine failure and I am currently waiting months for a back ordered engine with a rental I’m paying partially out of pocket for, in a car that’s entirely way too small for my family with no ETA on the engine in sight. I know multiple people personally who this has also happened to, same exact scenario and same exact engine just different model years.
Corrective Action:
The car has made a high pitched metallic rattle on cold start ever since I received it. I have taken it into the dealership multiple times for this and have had the lifters in the engine replaced but they never addressed the other noise, which I have video evidence of. The car died at 24,740 miles on the odometer in the middle of a highway in the middle of nowhere. The vehicle started to feel like it was braking on acceleration, there were no warning lights. The vehicle just lost acceleration power and I had to coast to the shoulder. Luckily I had time to pull over without interference from other traffic. Once on the side of the road I tried to crank the car again and a very loud metallic sound happened that sounded like I threw a wrench in a fan. The car lost electrical power very shortly after. I called onstar for help and she asked if I could shift the car into neutral which I could not. They had problems finding anyone that wasn’t hours out that could come tow my car and suggested that I try to find an alternate method of transportation since a wrecker service probably wouldn’t transport my entire family. Uber was not around to get me, Lyft was not around to get me and there was no taxi service. I had to rely on the local fire department to rescue us as it was hours with myself, my two children and my dog on the side of the road in 90F heat. Once at the dealership they confirmed it was indeed a catastrophic engine failure and I am currently waiting months for a back ordered engine with a rental I’m paying partially out of pocket for, in a car that’s entirely way too small for my family with no ETA on the engine in sight. I know multiple people personally who this has also happened to, same exact scenario and same exact engine just different model years.
Additional Notes:
The car has made a high pitched metallic rattle on cold start ever since I received it. I have taken it into the dealership multiple times for this and have had the lifters in the engine replaced but they never addressed the other noise, which I have video evidence of. The car died at 24,740 miles on the odometer in the middle of a highway in the middle of nowhere. The vehicle started to feel like it was braking on acceleration, there were no warning lights. The vehicle just lost acceleration power and I had to coast to the shoulder. Luckily I had time to pull over without interference from other traffic. Once on the side of the road I tried to crank the car again and a very loud metallic sound happened that sounded like I threw a wrench in a fan. The car lost electrical power very shortly after. I called onstar for help and she asked if I could shift the car into neutral which I could not. They had problems finding anyone that wasn’t hours out that could come tow my car and suggested that I try to find an alternate method of transportation since a wrecker service probably wouldn’t transport my entire family. Uber was not around to get me, Lyft was not around to get me and there was no taxi service. I had to rely on the local fire department to rescue us as it was hours with myself, my two children and my dog on the side of the road in 90F heat. Once at the dealership they confirmed it was indeed a catastrophic engine failure and I am currently waiting months for a back ordered engine with a rental I’m paying partially out of pocket for, in a car that’s entirely way too small for my family with no ETA on the engine in sight. I know multiple people personally who this has also happened to, same exact scenario and same exact engine just different model years.
Mfg Campaign: 11653587
Recall Date: Apr 9, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The car has made a high pitched metallic rattle on cold start ever since I received it. I have taken it into the dealership multiple times for this and have had the lifters in the engine replaced but they never addressed the other noise, which I have video evidence of. The car died at 24,740 miles on the odometer in the middle of a highway in the middle of nowhere. The vehicle started to feel like it was braking on acceleration, there were no warning lights. The vehicle just lost acceleration power and I had to coast to the shoulder. Luckily I had time to pull over without interference from other traffic. Once on the side of the road I tried to crank the car again and a very loud metallic sound happened that sounded like I threw a wrench in a fan. The car lost electrical power very shortly after. I called onstar for help and she asked if I could shift the car into neutral which I could not. They had problems finding anyone that wasn’t hours out that could come tow my car and suggested that I try to find an alternate method of transportation since a wrecker service probably wouldn’t transport my entire family. Uber was not around to get me, Lyft was not around to get me and there was no taxi service. I had to rely on the local fire department to rescue us as it was hours with myself, my two children and my dog on the side of the road in 90F heat. Once at the dealership they confirmed it was indeed a catastrophic engine failure and I am currently waiting months for a back ordered engine with a rental I’m paying partially out of pocket for, in a car that’s entirely way too small for my family with no ETA on the engine in sight. I know multiple people personally who this has also happened to, same exact scenario and same exact engine just different model years.
Corrective Action:
The car has made a high pitched metallic rattle on cold start ever since I received it. I have taken it into the dealership multiple times for this and have had the lifters in the engine replaced but they never addressed the other noise, which I have video evidence of. The car died at 24,740 miles on the odometer in the middle of a highway in the middle of nowhere. The vehicle started to feel like it was braking on acceleration, there were no warning lights. The vehicle just lost acceleration power and I had to coast to the shoulder. Luckily I had time to pull over without interference from other traffic. Once on the side of the road I tried to crank the car again and a very loud metallic sound happened that sounded like I threw a wrench in a fan. The car lost electrical power very shortly after. I called onstar for help and she asked if I could shift the car into neutral which I could not. They had problems finding anyone that wasn’t hours out that could come tow my car and suggested that I try to find an alternate method of transportation since a wrecker service probably wouldn’t transport my entire family. Uber was not around to get me, Lyft was not around to get me and there was no taxi service. I had to rely on the local fire department to rescue us as it was hours with myself, my two children and my dog on the side of the road in 90F heat. Once at the dealership they confirmed it was indeed a catastrophic engine failure and I am currently waiting months for a back ordered engine with a rental I’m paying partially out of pocket for, in a car that’s entirely way too small for my family with no ETA on the engine in sight. I know multiple people personally who this has also happened to, same exact scenario and same exact engine just different model years.
Additional Notes:
The car has made a high pitched metallic rattle on cold start ever since I received it. I have taken it into the dealership multiple times for this and have had the lifters in the engine replaced but they never addressed the other noise, which I have video evidence of. The car died at 24,740 miles on the odometer in the middle of a highway in the middle of nowhere. The vehicle started to feel like it was braking on acceleration, there were no warning lights. The vehicle just lost acceleration power and I had to coast to the shoulder. Luckily I had time to pull over without interference from other traffic. Once on the side of the road I tried to crank the car again and a very loud metallic sound happened that sounded like I threw a wrench in a fan. The car lost electrical power very shortly after. I called onstar for help and she asked if I could shift the car into neutral which I could not. They had problems finding anyone that wasn’t hours out that could come tow my car and suggested that I try to find an alternate method of transportation since a wrecker service probably wouldn’t transport my entire family. Uber was not around to get me, Lyft was not around to get me and there was no taxi service. I had to rely on the local fire department to rescue us as it was hours with myself, my two children and my dog on the side of the road in 90F heat. Once at the dealership they confirmed it was indeed a catastrophic engine failure and I am currently waiting months for a back ordered engine with a rental I’m paying partially out of pocket for, in a car that’s entirely way too small for my family with no ETA on the engine in sight. I know multiple people personally who this has also happened to, same exact scenario and same exact engine just different model years.
Mfg Campaign: 11653587
Recall Date: Apr 9, 2025
General Motors, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The car has made a high pitched metallic rattle on cold start ever since I received it. I have taken it into the dealership multiple times for this and have had the lifters in the engine replaced but they never addressed the other noise, which I have video evidence of. The car died at 24,740 miles on the odometer in the middle of a highway in the middle of nowhere. The vehicle started to feel like it was braking on acceleration, there were no warning lights. The vehicle just lost acceleration power and I had to coast to the shoulder. Luckily I had time to pull over without interference from other traffic. Once on the side of the road I tried to crank the car again and a very loud metallic sound happened that sounded like I threw a wrench in a fan. The car lost electrical power very shortly after. I called onstar for help and she asked if I could shift the car into neutral which I could not. They had problems finding anyone that wasn’t hours out that could come tow my car and suggested that I try to find an alternate method of transportation since a wrecker service probably wouldn’t transport my entire family. Uber was not around to get me, Lyft was not around to get me and there was no taxi service. I had to rely on the local fire department to rescue us as it was hours with myself, my two children and my dog on the side of the road in 90F heat. Once at the dealership they confirmed it was indeed a catastrophic engine failure and I am currently waiting months for a back ordered engine with a rental I’m paying partially out of pocket for, in a car that’s entirely way too small for my family with no ETA on the engine in sight. I know multiple people personally who this has also happened to, same exact scenario and same exact engine just different model years.
Corrective Action:
The car has made a high pitched metallic rattle on cold start ever since I received it. I have taken it into the dealership multiple times for this and have had the lifters in the engine replaced but they never addressed the other noise, which I have video evidence of. The car died at 24,740 miles on the odometer in the middle of a highway in the middle of nowhere. The vehicle started to feel like it was braking on acceleration, there were no warning lights. The vehicle just lost acceleration power and I had to coast to the shoulder. Luckily I had time to pull over without interference from other traffic. Once on the side of the road I tried to crank the car again and a very loud metallic sound happened that sounded like I threw a wrench in a fan. The car lost electrical power very shortly after. I called onstar for help and she asked if I could shift the car into neutral which I could not. They had problems finding anyone that wasn’t hours out that could come tow my car and suggested that I try to find an alternate method of transportation since a wrecker service probably wouldn’t transport my entire family. Uber was not around to get me, Lyft was not around to get me and there was no taxi service. I had to rely on the local fire department to rescue us as it was hours with myself, my two children and my dog on the side of the road in 90F heat. Once at the dealership they confirmed it was indeed a catastrophic engine failure and I am currently waiting months for a back ordered engine with a rental I’m paying partially out of pocket for, in a car that’s entirely way too small for my family with no ETA on the engine in sight. I know multiple people personally who this has also happened to, same exact scenario and same exact engine just different model years.
Additional Notes:
The car has made a high pitched metallic rattle on cold start ever since I received it. I have taken it into the dealership multiple times for this and have had the lifters in the engine replaced but they never addressed the other noise, which I have video evidence of. The car died at 24,740 miles on the odometer in the middle of a highway in the middle of nowhere. The vehicle started to feel like it was braking on acceleration, there were no warning lights. The vehicle just lost acceleration power and I had to coast to the shoulder. Luckily I had time to pull over without interference from other traffic. Once on the side of the road I tried to crank the car again and a very loud metallic sound happened that sounded like I threw a wrench in a fan. The car lost electrical power very shortly after. I called onstar for help and she asked if I could shift the car into neutral which I could not. They had problems finding anyone that wasn’t hours out that could come tow my car and suggested that I try to find an alternate method of transportation since a wrecker service probably wouldn’t transport my entire family. Uber was not around to get me, Lyft was not around to get me and there was no taxi service. I had to rely on the local fire department to rescue us as it was hours with myself, my two children and my dog on the side of the road in 90F heat. Once at the dealership they confirmed it was indeed a catastrophic engine failure and I am currently waiting months for a back ordered engine with a rental I’m paying partially out of pocket for, in a car that’s entirely way too small for my family with no ETA on the engine in sight. I know multiple people personally who this has also happened to, same exact scenario and same exact engine just different model years.
Mfg Campaign: 11653587
Recall Date: Apr 9, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
1) The engine began making unusual noises. I had the vehicle towed to the dealer. It is currently at Zimbrick Eastside in Madison Wisconsin. 2) The problem was noticed prior to my family being put at risk only because I noticed the noise happening while we were parked. 3) The problem has been confirmed. The dealer is doing a complete engine replacement. However, as of today, it has been at their location for over 30 days. 4) To my knowledge the vehicle has not been inspected by the manufacturer or any other 3rd party representatives. As of today, there has been no correspondence between myself and the manufacturer. 5) There were no warning lights, messages or symptoms prior to the problem. The problem first occurred on Saturday [XXX]. The vehicle has 19462 miles and we are the first owners. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
1) The engine began making unusual noises. I had the vehicle towed to the dealer. It is currently at Zimbrick Eastside in Madison Wisconsin. 2) The problem was noticed prior to my family being put at risk only because I noticed the noise happening while we were parked. 3) The problem has been confirmed. The dealer is doing a complete engine replacement. However, as of today, it has been at their location for over 30 days. 4) To my knowledge the vehicle has not been inspected by the manufacturer or any other 3rd party representatives. As of today, there has been no correspondence between myself and the manufacturer. 5) There were no warning lights, messages or symptoms prior to the problem. The problem first occurred on Saturday [XXX]. The vehicle has 19462 miles and we are the first owners. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
1) The engine began making unusual noises. I had the vehicle towed to the dealer. It is currently at Zimbrick Eastside in Madison Wisconsin. 2) The problem was noticed prior to my family being put at risk only because I noticed the noise happening while we were parked. 3) The problem has been confirmed. The dealer is doing a complete engine replacement. However, as of today, it has been at their location for over 30 days. 4) To my knowledge the vehicle has not been inspected by the manufacturer or any other 3rd party representatives. As of today, there has been no correspondence between myself and the manufacturer. 5) There were no warning lights, messages or symptoms prior to the problem. The problem first occurred on Saturday [XXX]. The vehicle has 19462 miles and we are the first owners. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11653727
Recall Date: Apr 9, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
V8 6.2L ENGINE on [XXX] at approximately [XXX] exactly 10 months after purchasing the Denali at 9,484 miles my Denali started to make loud noises and when we got to the stop light [XXX] and [XXX] in Long Beach California the Denali started to shake violently and ultimately shut down in the middle of the road. My daughter and I were traveling on the way home from the doctor’s office and when Denali shut down, I called AAA, and they advised me to call 911 since Denali locked up in park and could not get it in neutral to push the truck to the side of the road. This was very dangerous as vehicles were speeding past us. We stayed in the vehicle until an officer arrived. Then about 15mins later the tow truck arrived and made the area safe with cones and flashing lights. I did put my hazard lights on but in the middle of the day it was very hard to see. AAA was able to disengage the parking to neutral as he mentioned that he just towed another Denali off the road. This is a huge concern for my family and me. I didn’t get to see how he did it because I was with my daughter safe in the Tow Truck. AAA then towed the truck to Penske GMC in Cerrito Auto Square and arrived at 1:48pm. Service advisor then said to leave at garage door and will assess the vehicle tomorrow morning. Albert, the Service advisor, proceeded with giving me paperwork for the Denali and an Enterprise rental car that was located across the street. We had to walk because the shuttle was down (another concern). Albert the service advisor called me the next day [XXX] and advised that the first auto technician suggested the motor seized up. I was advised to wait until the Engine Specialist assessed the motor. Albert the service advisor calls me March 5,2025 @ 11:15am and Engine Specialist did confirm that the motor did seize up and will need a new one. The motor will take approximately 2 weeks to arrive and 3 days to install. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
V8 6.2L ENGINE on [XXX] at approximately [XXX] exactly 10 months after purchasing the Denali at 9,484 miles my Denali started to make loud noises and when we got to the stop light [XXX] and [XXX] in Long Beach California the Denali started to shake violently and ultimately shut down in the middle of the road. My daughter and I were traveling on the way home from the doctor’s office and when Denali shut down, I called AAA, and they advised me to call 911 since Denali locked up in park and could not get it in neutral to push the truck to the side of the road. This was very dangerous as vehicles were speeding past us. We stayed in the vehicle until an officer arrived. Then about 15mins later the tow truck arrived and made the area safe with cones and flashing lights. I did put my hazard lights on but in the middle of the day it was very hard to see. AAA was able to disengage the parking to neutral as he mentioned that he just towed another Denali off the road. This is a huge concern for my family and me. I didn’t get to see how he did it because I was with my daughter safe in the Tow Truck. AAA then towed the truck to Penske GMC in Cerrito Auto Square and arrived at 1:48pm. Service advisor then said to leave at garage door and will assess the vehicle tomorrow morning. Albert, the Service advisor, proceeded with giving me paperwork for the Denali and an Enterprise rental car that was located across the street. We had to walk because the shuttle was down (another concern). Albert the service advisor called me the next day [XXX] and advised that the first auto technician suggested the motor seized up. I was advised to wait until the Engine Specialist assessed the motor. Albert the service advisor calls me March 5,2025 @ 11:15am and Engine Specialist did confirm that the motor did seize up and will need a new one. The motor will take approximately 2 weeks to arrive and 3 days to install. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
V8 6.2L ENGINE on [XXX] at approximately [XXX] exactly 10 months after purchasing the Denali at 9,484 miles my Denali started to make loud noises and when we got to the stop light [XXX] and [XXX] in Long Beach California the Denali started to shake violently and ultimately shut down in the middle of the road. My daughter and I were traveling on the way home from the doctor’s office and when Denali shut down, I called AAA, and they advised me to call 911 since Denali locked up in park and could not get it in neutral to push the truck to the side of the road. This was very dangerous as vehicles were speeding past us. We stayed in the vehicle until an officer arrived. Then about 15mins later the tow truck arrived and made the area safe with cones and flashing lights. I did put my hazard lights on but in the middle of the day it was very hard to see. AAA was able to disengage the parking to neutral as he mentioned that he just towed another Denali off the road. This is a huge concern for my family and me. I didn’t get to see how he did it because I was with my daughter safe in the Tow Truck. AAA then towed the truck to Penske GMC in Cerrito Auto Square and arrived at 1:48pm. Service advisor then said to leave at garage door and will assess the vehicle tomorrow morning. Albert, the Service advisor, proceeded with giving me paperwork for the Denali and an Enterprise rental car that was located across the street. We had to walk because the shuttle was down (another concern). Albert the service advisor called me the next day [XXX] and advised that the first auto technician suggested the motor seized up. I was advised to wait until the Engine Specialist assessed the motor. Albert the service advisor calls me March 5,2025 @ 11:15am and Engine Specialist did confirm that the motor did seize up and will need a new one. The motor will take approximately 2 weeks to arrive and 3 days to install. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11650948
Recall Date: Mar 26, 2025
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Edzant Price LLC
Valencia, CA • 36 yrs
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