Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT4, XT5, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, Traverse, GMC Yukon, Yukon XL, 2018-2021 Chevrolet Express, GMC Savana, 2019-2020 Chevrolet Blazer, Silverado 1500, GMC Acadia, Sierra 1500, and certain Continental tires sold to the aftermarket for various model year 2018-2021 vehicles. The affected tires were cured for too long during production.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N212329050
Recall Date: Feb 25, 2021
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2020 Cadillac Escalade, Escalade ESV, Chevrolet Camaro, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles. The fuel pump may be missing a pressure regulator, allowing for over-pressurization of the fuel system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192283991
Recall Date: Nov 21, 2019
Consumer Complaints
29 ComplaintsGeneral Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Transmission required replacing at 82,500 miles. Vehicle completely lost power during my morning commute. Thankfully, I had exited the Interstate and was on a city street with minimal traffic. Also thankful that I took and extended warranty at the time of purchase less than a year ago at 61,200 miles.
Corrective Action:
Transmission required replacing at 82,500 miles. Vehicle completely lost power during my morning commute. Thankfully, I had exited the Interstate and was on a city street with minimal traffic. Also thankful that I took and extended warranty at the time of purchase less than a year ago at 61,200 miles.
Additional Notes:
Transmission required replacing at 82,500 miles. Vehicle completely lost power during my morning commute. Thankfully, I had exited the Interstate and was on a city street with minimal traffic. Also thankful that I took and extended warranty at the time of purchase less than a year ago at 61,200 miles.
Mfg Campaign: 11513372
Recall Date: Mar 23, 2023
General Motors, Llc
Defect Description:
SUSPENSION
Potential Consequences:
The front struts are going out on these vehicles. I know of another one that had the same issue and only had 38,000 miles on there Denali. This issue makes the front of the vehicle very stiff. Which when we were on the interstate and every time we hit a bump or a bridge crossing it would almost take the steering wheel right out of your hands. I live In Minnesota, and with the weather we have here, it was a very scary drive home with my family. I took it to my certified repair shop and they told me that I’m the 3rd one that they have seen with this problem. Thank you for your time.
Corrective Action:
The front struts are going out on these vehicles. I know of another one that had the same issue and only had 38,000 miles on there Denali. This issue makes the front of the vehicle very stiff. Which when we were on the interstate and every time we hit a bump or a bridge crossing it would almost take the steering wheel right out of your hands. I live In Minnesota, and with the weather we have here, it was a very scary drive home with my family. I took it to my certified repair shop and they told me that I’m the 3rd one that they have seen with this problem. Thank you for your time.
Additional Notes:
The front struts are going out on these vehicles. I know of another one that had the same issue and only had 38,000 miles on there Denali. This issue makes the front of the vehicle very stiff. Which when we were on the interstate and every time we hit a bump or a bridge crossing it would almost take the steering wheel right out of your hands. I live In Minnesota, and with the weather we have here, it was a very scary drive home with my family. I took it to my certified repair shop and they told me that I’m the 3rd one that they have seen with this problem. Thank you for your time.
Mfg Campaign: 11507687
Recall Date: Feb 16, 2023
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Ligths seal are defective Wich cause failure because humidity create corrosion on main light board and lights suddenly stop working
Corrective Action:
Ligths seal are defective Wich cause failure because humidity create corrosion on main light board and lights suddenly stop working
Additional Notes:
Ligths seal are defective Wich cause failure because humidity create corrosion on main light board and lights suddenly stop working
Mfg Campaign: 11498483
Recall Date: Dec 21, 2022
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The A/C unit stopped blowing cold air intermittently. I'm taking it to a mechanic to find out what's going in. It's a 2020 for goodness sake.
Corrective Action:
The A/C unit stopped blowing cold air intermittently. I'm taking it to a mechanic to find out what's going in. It's a 2020 for goodness sake.
Additional Notes:
The A/C unit stopped blowing cold air intermittently. I'm taking it to a mechanic to find out what's going in. It's a 2020 for goodness sake.
Mfg Campaign: 11476184
Recall Date: Jul 27, 2022
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
The Navigation screen system is flickering and goes completely black and kept coming on and off Switching from USB to navigation to radio to home screen And sometimes affect the signal lights also when I pull out the USB under the armrest it's super Hot ... I was wondering if its a Recall also I have 2 friends having the same problems on Chevrolet suburban 2020
Corrective Action:
The Navigation screen system is flickering and goes completely black and kept coming on and off Switching from USB to navigation to radio to home screen And sometimes affect the signal lights also when I pull out the USB under the armrest it's super Hot ... I was wondering if its a Recall also I have 2 friends having the same problems on Chevrolet suburban 2020
Additional Notes:
The Navigation screen system is flickering and goes completely black and kept coming on and off Switching from USB to navigation to radio to home screen And sometimes affect the signal lights also when I pull out the USB under the armrest it's super Hot ... I was wondering if its a Recall also I have 2 friends having the same problems on Chevrolet suburban 2020
Mfg Campaign: 11438653
Recall Date: Oct 29, 2021
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
GMC SUV - Hydroplaned -- could not achieve Traction Control despite moving away from water patch.. Front Angle Crashed into Concrete Median; All Side Airbags Deployed, No Front Airbags Deployed.
Corrective Action:
GMC SUV - Hydroplaned -- could not achieve Traction Control despite moving away from water patch.. Front Angle Crashed into Concrete Median; All Side Airbags Deployed, No Front Airbags Deployed.
Additional Notes:
GMC SUV - Hydroplaned -- could not achieve Traction Control despite moving away from water patch.. Front Angle Crashed into Concrete Median; All Side Airbags Deployed, No Front Airbags Deployed.
Mfg Campaign: 11417456
Recall Date: May 17, 2021
General Motors, Llc
Defect Description:
TRACTION CONTROL SYSTEM
Potential Consequences:
GMC SUV - Hydroplaned -- could not achieve Traction Control despite moving away from water patch.. Front Angle Crashed into Concrete Median; All Side Airbags Deployed, No Front Airbags Deployed.
Corrective Action:
GMC SUV - Hydroplaned -- could not achieve Traction Control despite moving away from water patch.. Front Angle Crashed into Concrete Median; All Side Airbags Deployed, No Front Airbags Deployed.
Additional Notes:
GMC SUV - Hydroplaned -- could not achieve Traction Control despite moving away from water patch.. Front Angle Crashed into Concrete Median; All Side Airbags Deployed, No Front Airbags Deployed.
Mfg Campaign: 11417456
Recall Date: May 17, 2021
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
VEHICLE BRAKES WOULD NOT OPERATE PROPERLY, INCREASED BRAKING EFFORT AND MESSAGE DISPLAYED ON INSTRUMENT CLUSTER 'SERVICE BRAKE SYSTEM'. THIS IS THE 4TH TIME A BEAKE ISSUE HAS BEEN EXPERIENCED WITH A GM SUBURBAN/YUKON VEHICLE. FIRST 3 WERE ON OUR 2017 CHEVROLET SUBURBAN PREMIER. ALSO, ENGINE JUST SHUTOFF IN THE MIDDLE OF A TURN LANE OF A BUSY INTERSECTION, NO OTHER SYMPTOMS SO FAR.
Corrective Action:
VEHICLE BRAKES WOULD NOT OPERATE PROPERLY, INCREASED BRAKING EFFORT AND MESSAGE DISPLAYED ON INSTRUMENT CLUSTER 'SERVICE BRAKE SYSTEM'. THIS IS THE 4TH TIME A BEAKE ISSUE HAS BEEN EXPERIENCED WITH A GM SUBURBAN/YUKON VEHICLE. FIRST 3 WERE ON OUR 2017 CHEVROLET SUBURBAN PREMIER. ALSO, ENGINE JUST SHUTOFF IN THE MIDDLE OF A TURN LANE OF A BUSY INTERSECTION, NO OTHER SYMPTOMS SO FAR.
Additional Notes:
VEHICLE BRAKES WOULD NOT OPERATE PROPERLY, INCREASED BRAKING EFFORT AND MESSAGE DISPLAYED ON INSTRUMENT CLUSTER 'SERVICE BRAKE SYSTEM'. THIS IS THE 4TH TIME A BEAKE ISSUE HAS BEEN EXPERIENCED WITH A GM SUBURBAN/YUKON VEHICLE. FIRST 3 WERE ON OUR 2017 CHEVROLET SUBURBAN PREMIER. ALSO, ENGINE JUST SHUTOFF IN THE MIDDLE OF A TURN LANE OF A BUSY INTERSECTION, NO OTHER SYMPTOMS SO FAR.
Mfg Campaign: 11377586
Recall Date: Dec 2, 2020
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
VEHICLE BRAKES WOULD NOT OPERATE PROPERLY, INCREASED BRAKING EFFORT AND MESSAGE DISPLAYED ON INSTRUMENT CLUSTER 'SERVICE BRAKE SYSTEM'. THIS IS THE 4TH TIME A BEAKE ISSUE HAS BEEN EXPERIENCED WITH A GM SUBURBAN/YUKON VEHICLE. FIRST 3 WERE ON OUR 2017 CHEVROLET SUBURBAN PREMIER. ALSO, ENGINE JUST SHUTOFF IN THE MIDDLE OF A TURN LANE OF A BUSY INTERSECTION, NO OTHER SYMPTOMS SO FAR.
Corrective Action:
VEHICLE BRAKES WOULD NOT OPERATE PROPERLY, INCREASED BRAKING EFFORT AND MESSAGE DISPLAYED ON INSTRUMENT CLUSTER 'SERVICE BRAKE SYSTEM'. THIS IS THE 4TH TIME A BEAKE ISSUE HAS BEEN EXPERIENCED WITH A GM SUBURBAN/YUKON VEHICLE. FIRST 3 WERE ON OUR 2017 CHEVROLET SUBURBAN PREMIER. ALSO, ENGINE JUST SHUTOFF IN THE MIDDLE OF A TURN LANE OF A BUSY INTERSECTION, NO OTHER SYMPTOMS SO FAR.
Additional Notes:
VEHICLE BRAKES WOULD NOT OPERATE PROPERLY, INCREASED BRAKING EFFORT AND MESSAGE DISPLAYED ON INSTRUMENT CLUSTER 'SERVICE BRAKE SYSTEM'. THIS IS THE 4TH TIME A BEAKE ISSUE HAS BEEN EXPERIENCED WITH A GM SUBURBAN/YUKON VEHICLE. FIRST 3 WERE ON OUR 2017 CHEVROLET SUBURBAN PREMIER. ALSO, ENGINE JUST SHUTOFF IN THE MIDDLE OF A TURN LANE OF A BUSY INTERSECTION, NO OTHER SYMPTOMS SO FAR.
Mfg Campaign: 11377586
Recall Date: Dec 2, 2020
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