Complaints & Recalls
Consumer Complaints
3 ComplaintsGeneral Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
We purchased the 2025 GMC Yukon XL on February 26, 2025. While I was heading out on March 24, 2025 I had a total engine failure. No warning sign or warning lamps were present. We had the vehicle towed to Hurd Auto Mall in Johnston Rhode Island where we purchased it. We were told that the engine had seized with only 1,488 miles on it. We saw that over 870,000 GMC engines from 2021-2024 had this same issue and/or have been recalled. We are curious if the 2025 model also have this problem.
Corrective Action:
We purchased the 2025 GMC Yukon XL on February 26, 2025. While I was heading out on March 24, 2025 I had a total engine failure. No warning sign or warning lamps were present. We had the vehicle towed to Hurd Auto Mall in Johnston Rhode Island where we purchased it. We were told that the engine had seized with only 1,488 miles on it. We saw that over 870,000 GMC engines from 2021-2024 had this same issue and/or have been recalled. We are curious if the 2025 model also have this problem.
Additional Notes:
We purchased the 2025 GMC Yukon XL on February 26, 2025. While I was heading out on March 24, 2025 I had a total engine failure. No warning sign or warning lamps were present. We had the vehicle towed to Hurd Auto Mall in Johnston Rhode Island where we purchased it. We were told that the engine had seized with only 1,488 miles on it. We saw that over 870,000 GMC engines from 2021-2024 had this same issue and/or have been recalled. We are curious if the 2025 model also have this problem.
Mfg Campaign: 11656969
Recall Date: Apr 26, 2025
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
Roughly one to two times per day, a notification pops up on the infotainment screen stating that the brakes need to be serviced due to the brake assist system failing. The vehicle has been brought to 3 different dealerships and none of them know what the problem is, how to fix it, or whether it is safe to drive the vehicle still. The brakes seem to be working fine, however, it is concerning that even if the notification is safe to ignore, the brakes could indeed end up failing and the driver may not be aware due to receiving frequent brake failure notifications per day.
Corrective Action:
Roughly one to two times per day, a notification pops up on the infotainment screen stating that the brakes need to be serviced due to the brake assist system failing. The vehicle has been brought to 3 different dealerships and none of them know what the problem is, how to fix it, or whether it is safe to drive the vehicle still. The brakes seem to be working fine, however, it is concerning that even if the notification is safe to ignore, the brakes could indeed end up failing and the driver may not be aware due to receiving frequent brake failure notifications per day.
Additional Notes:
Roughly one to two times per day, a notification pops up on the infotainment screen stating that the brakes need to be serviced due to the brake assist system failing. The vehicle has been brought to 3 different dealerships and none of them know what the problem is, how to fix it, or whether it is safe to drive the vehicle still. The brakes seem to be working fine, however, it is concerning that even if the notification is safe to ignore, the brakes could indeed end up failing and the driver may not be aware due to receiving frequent brake failure notifications per day.
Mfg Campaign: 11656684
Recall Date: Apr 25, 2025
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Roughly one to two times per day, a notification pops up on the infotainment screen stating that the brakes need to be serviced due to the brake assist system failing. The vehicle has been brought to 3 different dealerships and none of them know what the problem is, how to fix it, or whether it is safe to drive the vehicle still. The brakes seem to be working fine, however, it is concerning that even if the notification is safe to ignore, the brakes could indeed end up failing and the driver may not be aware due to receiving frequent brake failure notifications per day.
Corrective Action:
Roughly one to two times per day, a notification pops up on the infotainment screen stating that the brakes need to be serviced due to the brake assist system failing. The vehicle has been brought to 3 different dealerships and none of them know what the problem is, how to fix it, or whether it is safe to drive the vehicle still. The brakes seem to be working fine, however, it is concerning that even if the notification is safe to ignore, the brakes could indeed end up failing and the driver may not be aware due to receiving frequent brake failure notifications per day.
Additional Notes:
Roughly one to two times per day, a notification pops up on the infotainment screen stating that the brakes need to be serviced due to the brake assist system failing. The vehicle has been brought to 3 different dealerships and none of them know what the problem is, how to fix it, or whether it is safe to drive the vehicle still. The brakes seem to be working fine, however, it is concerning that even if the notification is safe to ignore, the brakes could indeed end up failing and the driver may not be aware due to receiving frequent brake failure notifications per day.
Mfg Campaign: 11656684
Recall Date: Apr 25, 2025
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury