Complaints & Recalls
Consumer Complaints
4 ComplaintsGeneral Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2019 GMC Yukon Denali. The contact stated that while driving at an undisclosed speed, the engine made loud knocking sounds, and the vehicle lost motive power. The check engine warning light was illuminated. The vehicle went into LIMP Mode but was able to drive to the residence. The vehicle was towed to the dealer, where it was diagnosed that the lifters had failed, and that the engine needed to be disassembled for further inspection. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 72,000.
Corrective Action:
The contact owns a 2019 GMC Yukon Denali. The contact stated that while driving at an undisclosed speed, the engine made loud knocking sounds, and the vehicle lost motive power. The check engine warning light was illuminated. The vehicle went into LIMP Mode but was able to drive to the residence. The vehicle was towed to the dealer, where it was diagnosed that the lifters had failed, and that the engine needed to be disassembled for further inspection. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 72,000.
Additional Notes:
The contact owns a 2019 GMC Yukon Denali. The contact stated that while driving at an undisclosed speed, the engine made loud knocking sounds, and the vehicle lost motive power. The check engine warning light was illuminated. The vehicle went into LIMP Mode but was able to drive to the residence. The vehicle was towed to the dealer, where it was diagnosed that the lifters had failed, and that the engine needed to be disassembled for further inspection. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 72,000.
Mfg Campaign: 11637263
Recall Date: Jan 21, 2025
General Motors, Llc
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
The contact owns a 2019 GMC Yukon Denali. The contact stated that while driving at an undisclosed speed, there was an abnormal sound coming from under the vehicle. No warning light was illuminated. Additionally, the vehicle had an oil change approximately 50 miles prior to the failure. The contact stated that the vehicle lost automotive power and the contact was able to pull into a nearby gas station. The vehicle failed to restart. The message "Battery System failure" was displayed on the instrument panel. The contact stated that the GMC App diagnosed the vehicle with Stabili-trak Stability Control System Failure. The vehicle was towed to a local dealer where it was diagnosed with metal shaving in the engine which caused the noise. The contact was informed that the engine needed to be replaced. The vehicle was not repaired due to the cost and remained at the local dealer. Upon further investigation, the contact related the failure to an undisclosed NHTSA Investigation. The manufacturer was made aware of the failure. The failure mileage was approximately 115,000.
Corrective Action:
The contact owns a 2019 GMC Yukon Denali. The contact stated that while driving at an undisclosed speed, there was an abnormal sound coming from under the vehicle. No warning light was illuminated. Additionally, the vehicle had an oil change approximately 50 miles prior to the failure. The contact stated that the vehicle lost automotive power and the contact was able to pull into a nearby gas station. The vehicle failed to restart. The message "Battery System failure" was displayed on the instrument panel. The contact stated that the GMC App diagnosed the vehicle with Stabili-trak Stability Control System Failure. The vehicle was towed to a local dealer where it was diagnosed with metal shaving in the engine which caused the noise. The contact was informed that the engine needed to be replaced. The vehicle was not repaired due to the cost and remained at the local dealer. Upon further investigation, the contact related the failure to an undisclosed NHTSA Investigation. The manufacturer was made aware of the failure. The failure mileage was approximately 115,000.
Additional Notes:
The contact owns a 2019 GMC Yukon Denali. The contact stated that while driving at an undisclosed speed, there was an abnormal sound coming from under the vehicle. No warning light was illuminated. Additionally, the vehicle had an oil change approximately 50 miles prior to the failure. The contact stated that the vehicle lost automotive power and the contact was able to pull into a nearby gas station. The vehicle failed to restart. The message "Battery System failure" was displayed on the instrument panel. The contact stated that the GMC App diagnosed the vehicle with Stabili-trak Stability Control System Failure. The vehicle was towed to a local dealer where it was diagnosed with metal shaving in the engine which caused the noise. The contact was informed that the engine needed to be replaced. The vehicle was not repaired due to the cost and remained at the local dealer. Upon further investigation, the contact related the failure to an undisclosed NHTSA Investigation. The manufacturer was made aware of the failure. The failure mileage was approximately 115,000.
Mfg Campaign: 11637333
Recall Date: Jan 21, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2019 GMC Yukon Denali. The contact stated that while driving at an undisclosed speed, there was an abnormal sound coming from under the vehicle. No warning light was illuminated. Additionally, the vehicle had an oil change approximately 50 miles prior to the failure. The contact stated that the vehicle lost automotive power and the contact was able to pull into a nearby gas station. The vehicle failed to restart. The message "Battery System failure" was displayed on the instrument panel. The contact stated that the GMC App diagnosed the vehicle with Stabili-trak Stability Control System Failure. The vehicle was towed to a local dealer where it was diagnosed with metal shaving in the engine which caused the noise. The contact was informed that the engine needed to be replaced. The vehicle was not repaired due to the cost and remained at the local dealer. Upon further investigation, the contact related the failure to an undisclosed NHTSA Investigation. The manufacturer was made aware of the failure. The failure mileage was approximately 115,000.
Corrective Action:
The contact owns a 2019 GMC Yukon Denali. The contact stated that while driving at an undisclosed speed, there was an abnormal sound coming from under the vehicle. No warning light was illuminated. Additionally, the vehicle had an oil change approximately 50 miles prior to the failure. The contact stated that the vehicle lost automotive power and the contact was able to pull into a nearby gas station. The vehicle failed to restart. The message "Battery System failure" was displayed on the instrument panel. The contact stated that the GMC App diagnosed the vehicle with Stabili-trak Stability Control System Failure. The vehicle was towed to a local dealer where it was diagnosed with metal shaving in the engine which caused the noise. The contact was informed that the engine needed to be replaced. The vehicle was not repaired due to the cost and remained at the local dealer. Upon further investigation, the contact related the failure to an undisclosed NHTSA Investigation. The manufacturer was made aware of the failure. The failure mileage was approximately 115,000.
Additional Notes:
The contact owns a 2019 GMC Yukon Denali. The contact stated that while driving at an undisclosed speed, there was an abnormal sound coming from under the vehicle. No warning light was illuminated. Additionally, the vehicle had an oil change approximately 50 miles prior to the failure. The contact stated that the vehicle lost automotive power and the contact was able to pull into a nearby gas station. The vehicle failed to restart. The message "Battery System failure" was displayed on the instrument panel. The contact stated that the GMC App diagnosed the vehicle with Stabili-trak Stability Control System Failure. The vehicle was towed to a local dealer where it was diagnosed with metal shaving in the engine which caused the noise. The contact was informed that the engine needed to be replaced. The vehicle was not repaired due to the cost and remained at the local dealer. Upon further investigation, the contact related the failure to an undisclosed NHTSA Investigation. The manufacturer was made aware of the failure. The failure mileage was approximately 115,000.
Mfg Campaign: 11637333
Recall Date: Jan 21, 2025
General Motors, Llc
Defect Description:
TIRES
Potential Consequences:
TL* THE CONTACT OWNS A 2019 GMC YUKON DENALI EQUIPPED WITH FOUR BRIDGESTONE ALLIANZ TIRES, SIZE: 275/50/R22 (NA). WHILE DRIVING ABOVE 50 MPH, THE VEHICLE VIBRATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO COURTESY BUICK GMC (1857 EDWARDS LAKE RD, BIRMINGHAM, AL 35235, (205) 718-7565) WHERE IT WAS DIAGNOSED THAT THE TIRES FAILED TO BALANCE. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND REPLACED THE TIRES. THE TIRE AND VEHICLE FAILURE MILEAGE WAS 6,300. THE DOT NUMBER WAS UNKNOWN.
Corrective Action:
TL* THE CONTACT OWNS A 2019 GMC YUKON DENALI EQUIPPED WITH FOUR BRIDGESTONE ALLIANZ TIRES, SIZE: 275/50/R22 (NA). WHILE DRIVING ABOVE 50 MPH, THE VEHICLE VIBRATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO COURTESY BUICK GMC (1857 EDWARDS LAKE RD, BIRMINGHAM, AL 35235, (205) 718-7565) WHERE IT WAS DIAGNOSED THAT THE TIRES FAILED TO BALANCE. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND REPLACED THE TIRES. THE TIRE AND VEHICLE FAILURE MILEAGE WAS 6,300. THE DOT NUMBER WAS UNKNOWN.
Additional Notes:
TL* THE CONTACT OWNS A 2019 GMC YUKON DENALI EQUIPPED WITH FOUR BRIDGESTONE ALLIANZ TIRES, SIZE: 275/50/R22 (NA). WHILE DRIVING ABOVE 50 MPH, THE VEHICLE VIBRATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO COURTESY BUICK GMC (1857 EDWARDS LAKE RD, BIRMINGHAM, AL 35235, (205) 718-7565) WHERE IT WAS DIAGNOSED THAT THE TIRES FAILED TO BALANCE. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND REPLACED THE TIRES. THE TIRE AND VEHICLE FAILURE MILEAGE WAS 6,300. THE DOT NUMBER WAS UNKNOWN.
Mfg Campaign: 11279799
Recall Date: Nov 13, 2019
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