Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2020-2023 Chevrolet Equinox and GMC Terrain vehicles. The four rear-seat lower child seat LATCH anchorage bars may have excessive powder coating, which could prevent a child seat from being installed with the anchorage bars. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, "Child Restraint Anchorage Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N232403240
Recall Date: May 11, 2023
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2022-2023 Chevrolet Equinox and 2022 GMC Terrain vehicles. The driver's seat may have a stripped or loose bolt at the seat frame height-adjust pivot.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N222377890
Recall Date: Sep 29, 2022
Consumer Complaints
25 ComplaintsGeneral Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
My check engine light came on and I got it hooked up to get the code of P0171 - Upon checking it was different things like O2 sensor the Mass Airflow sensor, fuel pump issue etc. I have been having issues with slight hesitation during acceleration, some jerking when slowing down (not hitting the brakes). Now the check engine light was on for one day the next day it was off. I did some research and found an article that stated that GM is issuing a safety recall for 2021 and 2022 GMC terrain due to a problem with the fuel pump module failing, not enough fuel to the engine and creating stalling risk. This was from January of 2023. It also said GM notified the National Highway Traffic Safety Administration of the upcoming recall on Jan 19th 2023 and was still pending as of Feb 2023. Also stated that GM has not yet conducted actual repairs to correct the issue. My truck, I bought it brand new on Jan 20th 2022, only 23,450 miles on it. The problem literally came out of no where a week ago. The hesitation, not being able to accelerate is very dangerous when I'm on the road, I could not get the check engine light checked out professionally because the next day it was off and I was informed that they could not do a proper diagnostic if there is no light on. Obviously there is an issue with the fuel system and I really want this checked out and possibly replaced. Not to mention my gas is also going very fast now.
Corrective Action:
My check engine light came on and I got it hooked up to get the code of P0171 - Upon checking it was different things like O2 sensor the Mass Airflow sensor, fuel pump issue etc. I have been having issues with slight hesitation during acceleration, some jerking when slowing down (not hitting the brakes). Now the check engine light was on for one day the next day it was off. I did some research and found an article that stated that GM is issuing a safety recall for 2021 and 2022 GMC terrain due to a problem with the fuel pump module failing, not enough fuel to the engine and creating stalling risk. This was from January of 2023. It also said GM notified the National Highway Traffic Safety Administration of the upcoming recall on Jan 19th 2023 and was still pending as of Feb 2023. Also stated that GM has not yet conducted actual repairs to correct the issue. My truck, I bought it brand new on Jan 20th 2022, only 23,450 miles on it. The problem literally came out of no where a week ago. The hesitation, not being able to accelerate is very dangerous when I'm on the road, I could not get the check engine light checked out professionally because the next day it was off and I was informed that they could not do a proper diagnostic if there is no light on. Obviously there is an issue with the fuel system and I really want this checked out and possibly replaced. Not to mention my gas is also going very fast now.
Additional Notes:
My check engine light came on and I got it hooked up to get the code of P0171 - Upon checking it was different things like O2 sensor the Mass Airflow sensor, fuel pump issue etc. I have been having issues with slight hesitation during acceleration, some jerking when slowing down (not hitting the brakes). Now the check engine light was on for one day the next day it was off. I did some research and found an article that stated that GM is issuing a safety recall for 2021 and 2022 GMC terrain due to a problem with the fuel pump module failing, not enough fuel to the engine and creating stalling risk. This was from January of 2023. It also said GM notified the National Highway Traffic Safety Administration of the upcoming recall on Jan 19th 2023 and was still pending as of Feb 2023. Also stated that GM has not yet conducted actual repairs to correct the issue. My truck, I bought it brand new on Jan 20th 2022, only 23,450 miles on it. The problem literally came out of no where a week ago. The hesitation, not being able to accelerate is very dangerous when I'm on the road, I could not get the check engine light checked out professionally because the next day it was off and I was informed that they could not do a proper diagnostic if there is no light on. Obviously there is an issue with the fuel system and I really want this checked out and possibly replaced. Not to mention my gas is also going very fast now.
Mfg Campaign: 11620259
Recall Date: Oct 16, 2024
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
My check engine light came on and I got it hooked up to get the code of P0171 - Upon checking it was different things like O2 sensor the Mass Airflow sensor, fuel pump issue etc. I have been having issues with slight hesitation during acceleration, some jerking when slowing down (not hitting the brakes). Now the check engine light was on for one day the next day it was off. I did some research and found an article that stated that GM is issuing a safety recall for 2021 and 2022 GMC terrain due to a problem with the fuel pump module failing, not enough fuel to the engine and creating stalling risk. This was from January of 2023. It also said GM notified the National Highway Traffic Safety Administration of the upcoming recall on Jan 19th 2023 and was still pending as of Feb 2023. Also stated that GM has not yet conducted actual repairs to correct the issue. My truck, I bought it brand new on Jan 20th 2022, only 23,450 miles on it. The problem literally came out of no where a week ago. The hesitation, not being able to accelerate is very dangerous when I'm on the road, I could not get the check engine light checked out professionally because the next day it was off and I was informed that they could not do a proper diagnostic if there is no light on. Obviously there is an issue with the fuel system and I really want this checked out and possibly replaced. Not to mention my gas is also going very fast now.
Corrective Action:
My check engine light came on and I got it hooked up to get the code of P0171 - Upon checking it was different things like O2 sensor the Mass Airflow sensor, fuel pump issue etc. I have been having issues with slight hesitation during acceleration, some jerking when slowing down (not hitting the brakes). Now the check engine light was on for one day the next day it was off. I did some research and found an article that stated that GM is issuing a safety recall for 2021 and 2022 GMC terrain due to a problem with the fuel pump module failing, not enough fuel to the engine and creating stalling risk. This was from January of 2023. It also said GM notified the National Highway Traffic Safety Administration of the upcoming recall on Jan 19th 2023 and was still pending as of Feb 2023. Also stated that GM has not yet conducted actual repairs to correct the issue. My truck, I bought it brand new on Jan 20th 2022, only 23,450 miles on it. The problem literally came out of no where a week ago. The hesitation, not being able to accelerate is very dangerous when I'm on the road, I could not get the check engine light checked out professionally because the next day it was off and I was informed that they could not do a proper diagnostic if there is no light on. Obviously there is an issue with the fuel system and I really want this checked out and possibly replaced. Not to mention my gas is also going very fast now.
Additional Notes:
My check engine light came on and I got it hooked up to get the code of P0171 - Upon checking it was different things like O2 sensor the Mass Airflow sensor, fuel pump issue etc. I have been having issues with slight hesitation during acceleration, some jerking when slowing down (not hitting the brakes). Now the check engine light was on for one day the next day it was off. I did some research and found an article that stated that GM is issuing a safety recall for 2021 and 2022 GMC terrain due to a problem with the fuel pump module failing, not enough fuel to the engine and creating stalling risk. This was from January of 2023. It also said GM notified the National Highway Traffic Safety Administration of the upcoming recall on Jan 19th 2023 and was still pending as of Feb 2023. Also stated that GM has not yet conducted actual repairs to correct the issue. My truck, I bought it brand new on Jan 20th 2022, only 23,450 miles on it. The problem literally came out of no where a week ago. The hesitation, not being able to accelerate is very dangerous when I'm on the road, I could not get the check engine light checked out professionally because the next day it was off and I was informed that they could not do a proper diagnostic if there is no light on. Obviously there is an issue with the fuel system and I really want this checked out and possibly replaced. Not to mention my gas is also going very fast now.
Mfg Campaign: 11620259
Recall Date: Oct 16, 2024
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
My GMC Terrain 2022 has stopped working 3 times for the same issue. All those times the car was tow to the dealership to get repairs. Every time that happened was the same problem, I turn on the car and immediately shuts down. It didn’t show a warning light.
Corrective Action:
My GMC Terrain 2022 has stopped working 3 times for the same issue. All those times the car was tow to the dealership to get repairs. Every time that happened was the same problem, I turn on the car and immediately shuts down. It didn’t show a warning light.
Additional Notes:
My GMC Terrain 2022 has stopped working 3 times for the same issue. All those times the car was tow to the dealership to get repairs. Every time that happened was the same problem, I turn on the car and immediately shuts down. It didn’t show a warning light.
Mfg Campaign: 11619300
Recall Date: Oct 11, 2024
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Fuel pump power control module failure. Part number 13554821. On [XXX], my trip home from South Carolina to Alabama was interrupted when I stopped to get something to eat. The car would not start and I had to call AAA to tow me to Superior GMC dealership in Anniston, Al. They knew what was wrong as soon as I told them it would not start. They already replaced three fuel pump control modules that day on the same model as mine. The service department said it was a persistent problem in GMC automobile's. I am [XXX] who had confidence enough in your automobile to take a trip by myself. I could have gotten stranded far away from home. I believe that this should be a recall because this is an ongoing issue with this model. I am sure that GMC is aware of this problem. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Fuel pump power control module failure. Part number 13554821. On [XXX], my trip home from South Carolina to Alabama was interrupted when I stopped to get something to eat. The car would not start and I had to call AAA to tow me to Superior GMC dealership in Anniston, Al. They knew what was wrong as soon as I told them it would not start. They already replaced three fuel pump control modules that day on the same model as mine. The service department said it was a persistent problem in GMC automobile's. I am [XXX] who had confidence enough in your automobile to take a trip by myself. I could have gotten stranded far away from home. I believe that this should be a recall because this is an ongoing issue with this model. I am sure that GMC is aware of this problem. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Fuel pump power control module failure. Part number 13554821. On [XXX], my trip home from South Carolina to Alabama was interrupted when I stopped to get something to eat. The car would not start and I had to call AAA to tow me to Superior GMC dealership in Anniston, Al. They knew what was wrong as soon as I told them it would not start. They already replaced three fuel pump control modules that day on the same model as mine. The service department said it was a persistent problem in GMC automobile's. I am [XXX] who had confidence enough in your automobile to take a trip by myself. I could have gotten stranded far away from home. I believe that this should be a recall because this is an ongoing issue with this model. I am sure that GMC is aware of this problem. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11619217
Recall Date: Oct 10, 2024
General Motors, Llc
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2022 GMC Terrain. The contact stated that while pulling into a parking lot, the fuel light illuminated. While driving, the vehicle shut off and failed to restart. The fuel indicator indicated that there were 34 miles to empty. The contact called Roadside Assistance, who added additional fuel. The fuel indicator showed 64 miles to empty; however, the vehicle failed to restart. The vehicle was towed to the local dealer, where it was diagnosed that the fuel pump module needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 43,000.
Corrective Action:
The contact owns a 2022 GMC Terrain. The contact stated that while pulling into a parking lot, the fuel light illuminated. While driving, the vehicle shut off and failed to restart. The fuel indicator indicated that there were 34 miles to empty. The contact called Roadside Assistance, who added additional fuel. The fuel indicator showed 64 miles to empty; however, the vehicle failed to restart. The vehicle was towed to the local dealer, where it was diagnosed that the fuel pump module needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 43,000.
Additional Notes:
The contact owns a 2022 GMC Terrain. The contact stated that while pulling into a parking lot, the fuel light illuminated. While driving, the vehicle shut off and failed to restart. The fuel indicator indicated that there were 34 miles to empty. The contact called Roadside Assistance, who added additional fuel. The fuel indicator showed 64 miles to empty; however, the vehicle failed to restart. The vehicle was towed to the local dealer, where it was diagnosed that the fuel pump module needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 43,000.
Mfg Campaign: 11605444
Recall Date: Jul 30, 2024
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