GMC TERRAIN 2017

Complete listing of complaints and recalls for this vehicle

155
Complaints
1
Recalls

Complaints & Recalls

155 Complaints 1 Recalls

Official Safety Recalls - Important!

1 Recall

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

General Motors, Llc
NHTSA Campaign: 22V137000 SAFETY RECALL
740.6K Vehicles Affected
Recall Date: Mar 8, 2022
Safety Issue:

General Motors, LLC (GM) is recalling certain 2010-2017 GMC Terrain vehicles. A reflection caused by the headlight housings may illuminate areas above the vehicle and outside of the driver's view with excessively bright light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Potential Risk:
The bright reflection may cause a glare for other drivers, reducing their visibility and increasing the risk of a crash.
FREE Recall Solution:
Dealers will install headlamp appliques, free of charge. Owner notification letters were mailed September 8, 2022. Owners may contact GMC customer service at 1-800-462-8782. GM's number for this recall is N222363740.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local GMC dealer to schedule your FREE recall repair.
Manufacturer: GMC
Mfg Campaign: N222363740
Notice Date: Sep 8, 2022
Recall Date: Mar 8, 2022

Consumer Complaints

155 Complaints
General Motors, Llc
Campaign: 11638924 Other
Jan 27, 2025
Defect Description:

POWER TRAIN

Potential Consequences:

My car lost oil while I was driving. I also lost power. I had my car over to a garage and the mechanic diagnosed it was a ruptured rear main seal caused by a frozen PCV system. GM knows about the problem but has not recalled it. It is very expensive to repair. And because the manufacturer knows about it but never told the consumer, is fraudulent.

Corrective Action:

My car lost oil while I was driving. I also lost power. I had my car over to a garage and the mechanic diagnosed it was a ruptured rear main seal caused by a frozen PCV system. GM knows about the problem but has not recalled it. It is very expensive to repair. And because the manufacturer knows about it but never told the consumer, is fraudulent.

Additional Notes:

My car lost oil while I was driving. I also lost power. I had my car over to a garage and the mechanic diagnosed it was a ruptured rear main seal caused by a frozen PCV system. GM knows about the problem but has not recalled it. It is very expensive to repair. And because the manufacturer knows about it but never told the consumer, is fraudulent.

Manufacturer: GMC
Mfg Campaign: 11638924
Notice Date: Jan 27, 2025
Recall Date: Jan 27, 2025
General Motors, Llc
Campaign: 11624318 Other
Nov 9, 2024
Defect Description:

POWER TRAIN

Potential Consequences:

My vehicle only has 78,000 miles on it and the timing chain needs to be replaced?! This is no longer under warranty because it’s been over 5 years but this should last a life time. Now I have a car that doesn’t start or run that I have to make payments on and no one wants to do the work on my car! I looked online and a bunch of people are having the same issue with the same exact car at similar mileage and the same issue! GMC needs to do a recall on this issue, many people are losing money and it’s a financial crisis.

Corrective Action:

My vehicle only has 78,000 miles on it and the timing chain needs to be replaced?! This is no longer under warranty because it’s been over 5 years but this should last a life time. Now I have a car that doesn’t start or run that I have to make payments on and no one wants to do the work on my car! I looked online and a bunch of people are having the same issue with the same exact car at similar mileage and the same issue! GMC needs to do a recall on this issue, many people are losing money and it’s a financial crisis.

Additional Notes:

My vehicle only has 78,000 miles on it and the timing chain needs to be replaced?! This is no longer under warranty because it’s been over 5 years but this should last a life time. Now I have a car that doesn’t start or run that I have to make payments on and no one wants to do the work on my car! I looked online and a bunch of people are having the same issue with the same exact car at similar mileage and the same issue! GMC needs to do a recall on this issue, many people are losing money and it’s a financial crisis.

Manufacturer: GMC
Mfg Campaign: 11624318
Notice Date: Nov 9, 2024
Recall Date: Nov 9, 2024
General Motors, Llc
Campaign: 11617850 Other
Oct 3, 2024
Defect Description:

ENGINE

Potential Consequences:

We have had 4 transmissions since we bought the vehicle. It slows down to almost a stop after it hits 30 mph and makes weird noises all throughout the vehicle. The back right tire sticks to the pavement and jerks when i start to drive. The key ignition has been fixed several times and still sometimes won't turn with the key or come out. Yes Warranty told the repaid service company to fix whatever, and they did but it still after 2 more transmission hasn't fixed the issues. Engine light and not sure what else.

Corrective Action:

We have had 4 transmissions since we bought the vehicle. It slows down to almost a stop after it hits 30 mph and makes weird noises all throughout the vehicle. The back right tire sticks to the pavement and jerks when i start to drive. The key ignition has been fixed several times and still sometimes won't turn with the key or come out. Yes Warranty told the repaid service company to fix whatever, and they did but it still after 2 more transmission hasn't fixed the issues. Engine light and not sure what else.

Additional Notes:

We have had 4 transmissions since we bought the vehicle. It slows down to almost a stop after it hits 30 mph and makes weird noises all throughout the vehicle. The back right tire sticks to the pavement and jerks when i start to drive. The key ignition has been fixed several times and still sometimes won't turn with the key or come out. Yes Warranty told the repaid service company to fix whatever, and they did but it still after 2 more transmission hasn't fixed the issues. Engine light and not sure what else.

Manufacturer: GMC
Mfg Campaign: 11617850
Notice Date: Oct 3, 2024
Recall Date: Oct 3, 2024
General Motors, Llc
Campaign: 11617850 Other
Oct 3, 2024
Defect Description:

POWER TRAIN

Potential Consequences:

We have had 4 transmissions since we bought the vehicle. It slows down to almost a stop after it hits 30 mph and makes weird noises all throughout the vehicle. The back right tire sticks to the pavement and jerks when i start to drive. The key ignition has been fixed several times and still sometimes won't turn with the key or come out. Yes Warranty told the repaid service company to fix whatever, and they did but it still after 2 more transmission hasn't fixed the issues. Engine light and not sure what else.

Corrective Action:

We have had 4 transmissions since we bought the vehicle. It slows down to almost a stop after it hits 30 mph and makes weird noises all throughout the vehicle. The back right tire sticks to the pavement and jerks when i start to drive. The key ignition has been fixed several times and still sometimes won't turn with the key or come out. Yes Warranty told the repaid service company to fix whatever, and they did but it still after 2 more transmission hasn't fixed the issues. Engine light and not sure what else.

Additional Notes:

We have had 4 transmissions since we bought the vehicle. It slows down to almost a stop after it hits 30 mph and makes weird noises all throughout the vehicle. The back right tire sticks to the pavement and jerks when i start to drive. The key ignition has been fixed several times and still sometimes won't turn with the key or come out. Yes Warranty told the repaid service company to fix whatever, and they did but it still after 2 more transmission hasn't fixed the issues. Engine light and not sure what else.

Manufacturer: GMC
Mfg Campaign: 11617850
Notice Date: Oct 3, 2024
Recall Date: Oct 3, 2024
General Motors, Llc
Campaign: 11617850 Other
Oct 3, 2024
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

We have had 4 transmissions since we bought the vehicle. It slows down to almost a stop after it hits 30 mph and makes weird noises all throughout the vehicle. The back right tire sticks to the pavement and jerks when i start to drive. The key ignition has been fixed several times and still sometimes won't turn with the key or come out. Yes Warranty told the repaid service company to fix whatever, and they did but it still after 2 more transmission hasn't fixed the issues. Engine light and not sure what else.

Corrective Action:

We have had 4 transmissions since we bought the vehicle. It slows down to almost a stop after it hits 30 mph and makes weird noises all throughout the vehicle. The back right tire sticks to the pavement and jerks when i start to drive. The key ignition has been fixed several times and still sometimes won't turn with the key or come out. Yes Warranty told the repaid service company to fix whatever, and they did but it still after 2 more transmission hasn't fixed the issues. Engine light and not sure what else.

Additional Notes:

We have had 4 transmissions since we bought the vehicle. It slows down to almost a stop after it hits 30 mph and makes weird noises all throughout the vehicle. The back right tire sticks to the pavement and jerks when i start to drive. The key ignition has been fixed several times and still sometimes won't turn with the key or come out. Yes Warranty told the repaid service company to fix whatever, and they did but it still after 2 more transmission hasn't fixed the issues. Engine light and not sure what else.

Manufacturer: GMC
Mfg Campaign: 11617850
Notice Date: Oct 3, 2024
Recall Date: Oct 3, 2024
General Motors, Llc
Campaign: 11617757 Other
Oct 2, 2024
Defect Description:

AIR BAGS

Potential Consequences:

I was driving back home when I suddenly heard a loud pop and my car seat belt immediately tightened up. I saw smoke inside the car and the screen in my dashboard said "airbag service" There was no air bag physical deployed in the car so I believe it happened internally. Now my driver seatbelt will not retract and the front passenger seatbelt will not come out.

Corrective Action:

I was driving back home when I suddenly heard a loud pop and my car seat belt immediately tightened up. I saw smoke inside the car and the screen in my dashboard said "airbag service" There was no air bag physical deployed in the car so I believe it happened internally. Now my driver seatbelt will not retract and the front passenger seatbelt will not come out.

Additional Notes:

I was driving back home when I suddenly heard a loud pop and my car seat belt immediately tightened up. I saw smoke inside the car and the screen in my dashboard said "airbag service" There was no air bag physical deployed in the car so I believe it happened internally. Now my driver seatbelt will not retract and the front passenger seatbelt will not come out.

Manufacturer: GMC
Mfg Campaign: 11617757
Notice Date: Oct 2, 2024
Recall Date: Oct 2, 2024
General Motors, Llc
Campaign: 11617757 Other
Oct 2, 2024
Defect Description:

SEAT BELTS

Potential Consequences:

I was driving back home when I suddenly heard a loud pop and my car seat belt immediately tightened up. I saw smoke inside the car and the screen in my dashboard said "airbag service" There was no air bag physical deployed in the car so I believe it happened internally. Now my driver seatbelt will not retract and the front passenger seatbelt will not come out.

Corrective Action:

I was driving back home when I suddenly heard a loud pop and my car seat belt immediately tightened up. I saw smoke inside the car and the screen in my dashboard said "airbag service" There was no air bag physical deployed in the car so I believe it happened internally. Now my driver seatbelt will not retract and the front passenger seatbelt will not come out.

Additional Notes:

I was driving back home when I suddenly heard a loud pop and my car seat belt immediately tightened up. I saw smoke inside the car and the screen in my dashboard said "airbag service" There was no air bag physical deployed in the car so I believe it happened internally. Now my driver seatbelt will not retract and the front passenger seatbelt will not come out.

Manufacturer: GMC
Mfg Campaign: 11617757
Notice Date: Oct 2, 2024
Recall Date: Oct 2, 2024
General Motors, Llc
Campaign: 11598345 Other
Jul 2, 2024
Defect Description:

ENGINE

Potential Consequences:

Vehicle repeatedly stalled while on highway, there were no warning lights on dash or anything indicating of an issue prior. Took vehicle to repair shop and after thorough investigation they reported that there was no oil in engine despite dashboard monitor registering oil life was fine. Oil changes are always completed regularly and on time for vehicle. Mechanic said that this is a known issue with GMC for this specific model where oil is consumed at an irregular rate. There is a lawsuit against gmc for oil consumption that includes years 2010-2014 where gmc was at fault however the lawsuit was filed before the 2017 model came out. It was later discovered that years ,2014-2017 also have this known defect however a recall has yet to be placed. Being a common symptom of this issue is frequent vehicle stall this really should be a recall. After speaking with a couple of other gmc dealerships they were aware it was a frequent issue as well but are uncooperative when it comes to the cost of repairs, an entirely new motor is needed to be replaced now for the vehicle being driven without oil. After several calls with a GMC representative I was advised to file a complaint with NHTSA to have you guys complete an investigation into the issie

Corrective Action:

Vehicle repeatedly stalled while on highway, there were no warning lights on dash or anything indicating of an issue prior. Took vehicle to repair shop and after thorough investigation they reported that there was no oil in engine despite dashboard monitor registering oil life was fine. Oil changes are always completed regularly and on time for vehicle. Mechanic said that this is a known issue with GMC for this specific model where oil is consumed at an irregular rate. There is a lawsuit against gmc for oil consumption that includes years 2010-2014 where gmc was at fault however the lawsuit was filed before the 2017 model came out. It was later discovered that years ,2014-2017 also have this known defect however a recall has yet to be placed. Being a common symptom of this issue is frequent vehicle stall this really should be a recall. After speaking with a couple of other gmc dealerships they were aware it was a frequent issue as well but are uncooperative when it comes to the cost of repairs, an entirely new motor is needed to be replaced now for the vehicle being driven without oil. After several calls with a GMC representative I was advised to file a complaint with NHTSA to have you guys complete an investigation into the issie

Additional Notes:

Vehicle repeatedly stalled while on highway, there were no warning lights on dash or anything indicating of an issue prior. Took vehicle to repair shop and after thorough investigation they reported that there was no oil in engine despite dashboard monitor registering oil life was fine. Oil changes are always completed regularly and on time for vehicle. Mechanic said that this is a known issue with GMC for this specific model where oil is consumed at an irregular rate. There is a lawsuit against gmc for oil consumption that includes years 2010-2014 where gmc was at fault however the lawsuit was filed before the 2017 model came out. It was later discovered that years ,2014-2017 also have this known defect however a recall has yet to be placed. Being a common symptom of this issue is frequent vehicle stall this really should be a recall. After speaking with a couple of other gmc dealerships they were aware it was a frequent issue as well but are uncooperative when it comes to the cost of repairs, an entirely new motor is needed to be replaced now for the vehicle being driven without oil. After several calls with a GMC representative I was advised to file a complaint with NHTSA to have you guys complete an investigation into the issie

Manufacturer: GMC
Mfg Campaign: 11598345
Notice Date: Jul 2, 2024
Recall Date: Jul 2, 2024
General Motors, Llc
Campaign: 11590495 Other
May 24, 2024
Defect Description:

EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

Potential Consequences:

Roughly every 8 months Sirius XM "radio" runs an automatically triggered free subscription period that includes "weather alerts". These alerts BLOCK part of the car's normal navigational (map) system, requiring UNNECESSARY MOVEMENTS to dismiss the prompts so one can see map details. These movements RISK DRIVING MISTAKES. The weather alerts are unhelpful and unwanted: trivial events that don't affect me. And they keep repeating the same alert multiple times per day. I once called Sirius tech support to have them shut that feature off, but they claimed they couldn't, and to just wait out the promotion period. Sirius XM comes with the car and I can't remove it. I suspect the prompts are a marketing gimmick to trick people into sampling their music channels when they fiddle in the Sirius menus trying to turn off the alerts. Others on social media have reported similar problems in different car models. (PS: I bought the car used in 2019.)

Corrective Action:

Roughly every 8 months Sirius XM "radio" runs an automatically triggered free subscription period that includes "weather alerts". These alerts BLOCK part of the car's normal navigational (map) system, requiring UNNECESSARY MOVEMENTS to dismiss the prompts so one can see map details. These movements RISK DRIVING MISTAKES. The weather alerts are unhelpful and unwanted: trivial events that don't affect me. And they keep repeating the same alert multiple times per day. I once called Sirius tech support to have them shut that feature off, but they claimed they couldn't, and to just wait out the promotion period. Sirius XM comes with the car and I can't remove it. I suspect the prompts are a marketing gimmick to trick people into sampling their music channels when they fiddle in the Sirius menus trying to turn off the alerts. Others on social media have reported similar problems in different car models. (PS: I bought the car used in 2019.)

Additional Notes:

Roughly every 8 months Sirius XM "radio" runs an automatically triggered free subscription period that includes "weather alerts". These alerts BLOCK part of the car's normal navigational (map) system, requiring UNNECESSARY MOVEMENTS to dismiss the prompts so one can see map details. These movements RISK DRIVING MISTAKES. The weather alerts are unhelpful and unwanted: trivial events that don't affect me. And they keep repeating the same alert multiple times per day. I once called Sirius tech support to have them shut that feature off, but they claimed they couldn't, and to just wait out the promotion period. Sirius XM comes with the car and I can't remove it. I suspect the prompts are a marketing gimmick to trick people into sampling their music channels when they fiddle in the Sirius menus trying to turn off the alerts. Others on social media have reported similar problems in different car models. (PS: I bought the car used in 2019.)

Manufacturer: GMC
Mfg Campaign: 11590495
Notice Date: May 24, 2024
Recall Date: May 24, 2024
General Motors, Llc
Campaign: 11584938 Other
Apr 24, 2024
Defect Description:

ENGINE

Potential Consequences:

The 2.4-liter engine contains a defect that causes them to improperly burn off and consume abnormally high amounts of oil. The vehicle is available for inspection upon request. Excessive oil consumption cannot be reasonably anticipated or predicted and causes the engine to run while low on engine oil, putting me and other drivers at risk due to engine fire, unexpected engine failure, vehicle jerking, power loss, etc. Yes, both certified dealers, independent service centers, and myself have observed and noted the low levels of engine oil as soon as 500 miles after an oil change. I have spoken with GM representatives via phone about the issue, but they are not interested in inspecting the vehicle or offering driver support. They have consistently denied awareness of an issue despite hundreds of documented complaints and a pending class action lawsuit in the state of Missouri. There are no warnings, messages, or symptoms prior to discovering low engine oil levels. This issue requires drivers to self-monitor the issue every 500-1000 miles and requires an excessive number of oil changes to keep the vehicle at a safe level of engine oil for operation.

Corrective Action:

The 2.4-liter engine contains a defect that causes them to improperly burn off and consume abnormally high amounts of oil. The vehicle is available for inspection upon request. Excessive oil consumption cannot be reasonably anticipated or predicted and causes the engine to run while low on engine oil, putting me and other drivers at risk due to engine fire, unexpected engine failure, vehicle jerking, power loss, etc. Yes, both certified dealers, independent service centers, and myself have observed and noted the low levels of engine oil as soon as 500 miles after an oil change. I have spoken with GM representatives via phone about the issue, but they are not interested in inspecting the vehicle or offering driver support. They have consistently denied awareness of an issue despite hundreds of documented complaints and a pending class action lawsuit in the state of Missouri. There are no warnings, messages, or symptoms prior to discovering low engine oil levels. This issue requires drivers to self-monitor the issue every 500-1000 miles and requires an excessive number of oil changes to keep the vehicle at a safe level of engine oil for operation.

Additional Notes:

The 2.4-liter engine contains a defect that causes them to improperly burn off and consume abnormally high amounts of oil. The vehicle is available for inspection upon request. Excessive oil consumption cannot be reasonably anticipated or predicted and causes the engine to run while low on engine oil, putting me and other drivers at risk due to engine fire, unexpected engine failure, vehicle jerking, power loss, etc. Yes, both certified dealers, independent service centers, and myself have observed and noted the low levels of engine oil as soon as 500 miles after an oil change. I have spoken with GM representatives via phone about the issue, but they are not interested in inspecting the vehicle or offering driver support. They have consistently denied awareness of an issue despite hundreds of documented complaints and a pending class action lawsuit in the state of Missouri. There are no warnings, messages, or symptoms prior to discovering low engine oil levels. This issue requires drivers to self-monitor the issue every 500-1000 miles and requires an excessive number of oil changes to keep the vehicle at a safe level of engine oil for operation.

Manufacturer: GMC
Mfg Campaign: 11584938
Notice Date: Apr 24, 2024
Recall Date: Apr 24, 2024
General Motors, Llc
Campaign: 11584138 Other
Apr 19, 2024
Defect Description:

ENGINE

Potential Consequences:

Car stalls out suddenly after stopping. The engine oil was changed as required and there were no warning lights on the dash. Took the car to a mechanic and the mechanic said there was no oil and metal shavings in the engine, and that the engine would need to be replaced for $10,000. The car is out of its warranty and slightly over 100,000 miles.

Corrective Action:

Car stalls out suddenly after stopping. The engine oil was changed as required and there were no warning lights on the dash. Took the car to a mechanic and the mechanic said there was no oil and metal shavings in the engine, and that the engine would need to be replaced for $10,000. The car is out of its warranty and slightly over 100,000 miles.

Additional Notes:

Car stalls out suddenly after stopping. The engine oil was changed as required and there were no warning lights on the dash. Took the car to a mechanic and the mechanic said there was no oil and metal shavings in the engine, and that the engine would need to be replaced for $10,000. The car is out of its warranty and slightly over 100,000 miles.

Manufacturer: GMC
Mfg Campaign: 11584138
Notice Date: Apr 19, 2024
Recall Date: Apr 19, 2024
General Motors, Llc
Campaign: 11583225 Other
Apr 16, 2024
Defect Description:

ENGINE

Potential Consequences:

Oil goes back into motor blowing motor so causing you to get a new motor

Corrective Action:

Oil goes back into motor blowing motor so causing you to get a new motor

Additional Notes:

Oil goes back into motor blowing motor so causing you to get a new motor

Manufacturer: GMC
Mfg Campaign: 11583225
Notice Date: Apr 16, 2024
Recall Date: Apr 16, 2024
General Motors, Llc
Campaign: 11580953 Other
Apr 3, 2024
Defect Description:

ENGINE

Potential Consequences:

2.4L Ecotec engines contain a defect that consumes excessive engine oil leading to: unanticipated engine shutdowns, engine stalls, engine knocking, unexpected loss of power, and vehicle jerking. The first instance I was still in a parking lot, the second on was on a local street traveling at 25 mph. During the third instance, My son and I have driven our car on 4 separate occasions and while driving on the freeway at 70 mph just after rush yesterday when the engine shut off. I took the car to my mechanic who informed me that my vehicle that has less than 88k miles is burning up the oil and soon will need the engine replaced.

Corrective Action:

2.4L Ecotec engines contain a defect that consumes excessive engine oil leading to: unanticipated engine shutdowns, engine stalls, engine knocking, unexpected loss of power, and vehicle jerking. The first instance I was still in a parking lot, the second on was on a local street traveling at 25 mph. During the third instance, My son and I have driven our car on 4 separate occasions and while driving on the freeway at 70 mph just after rush yesterday when the engine shut off. I took the car to my mechanic who informed me that my vehicle that has less than 88k miles is burning up the oil and soon will need the engine replaced.

Additional Notes:

2.4L Ecotec engines contain a defect that consumes excessive engine oil leading to: unanticipated engine shutdowns, engine stalls, engine knocking, unexpected loss of power, and vehicle jerking. The first instance I was still in a parking lot, the second on was on a local street traveling at 25 mph. During the third instance, My son and I have driven our car on 4 separate occasions and while driving on the freeway at 70 mph just after rush yesterday when the engine shut off. I took the car to my mechanic who informed me that my vehicle that has less than 88k miles is burning up the oil and soon will need the engine replaced.

Manufacturer: GMC
Mfg Campaign: 11580953
Notice Date: Apr 3, 2024
Recall Date: Apr 3, 2024
General Motors, Llc
Campaign: 11580978 Other
Apr 3, 2024
Defect Description:

ENGINE

Potential Consequences:

4/3/2024 picked my car up from the mechanics at 5pm and when driving home going 35 mph the engine shut off. This incident is is tied to my previous incident.

Corrective Action:

4/3/2024 picked my car up from the mechanics at 5pm and when driving home going 35 mph the engine shut off. This incident is is tied to my previous incident.

Additional Notes:

4/3/2024 picked my car up from the mechanics at 5pm and when driving home going 35 mph the engine shut off. This incident is is tied to my previous incident.

Manufacturer: GMC
Mfg Campaign: 11580978
Notice Date: Apr 3, 2024
Recall Date: Apr 3, 2024
General Motors, Llc
Campaign: 11578892 Other
Mar 22, 2024
Defect Description:

ENGINE

Potential Consequences:

My car was driving without issue until I stopped at a street light. My car started rocking front to back while sitting at the light and every other time I had to make a stop. The engine light came on. I had the vehicle towed to an auto shop where they confirmed that the timing chain broke. Due to this my engine was damaged to no repair. I would need to replace it. My gmc terrain is a 2017 with only 99,000 miles. I further learned that GM is aware of this issue but failed to recall this issue or warn owners that we were at risk. This can cause a vehicle to stop in the middle of driving which could cause a death if in the wrong place.

Corrective Action:

My car was driving without issue until I stopped at a street light. My car started rocking front to back while sitting at the light and every other time I had to make a stop. The engine light came on. I had the vehicle towed to an auto shop where they confirmed that the timing chain broke. Due to this my engine was damaged to no repair. I would need to replace it. My gmc terrain is a 2017 with only 99,000 miles. I further learned that GM is aware of this issue but failed to recall this issue or warn owners that we were at risk. This can cause a vehicle to stop in the middle of driving which could cause a death if in the wrong place.

Additional Notes:

My car was driving without issue until I stopped at a street light. My car started rocking front to back while sitting at the light and every other time I had to make a stop. The engine light came on. I had the vehicle towed to an auto shop where they confirmed that the timing chain broke. Due to this my engine was damaged to no repair. I would need to replace it. My gmc terrain is a 2017 with only 99,000 miles. I further learned that GM is aware of this issue but failed to recall this issue or warn owners that we were at risk. This can cause a vehicle to stop in the middle of driving which could cause a death if in the wrong place.

Manufacturer: GMC
Mfg Campaign: 11578892
Notice Date: Mar 22, 2024
Recall Date: Mar 22, 2024
General Motors, Llc
Campaign: 11574754 Other
Feb 29, 2024
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

Rear main oil seal is faulty. It caused the vehicle to leak oil to the point where it was dry. This is a known issue with these vehicles and could have caused catastrophic damage to the engine. Additionally, this can cause the vehicle to stop running and/or catch fire.

Corrective Action:

Rear main oil seal is faulty. It caused the vehicle to leak oil to the point where it was dry. This is a known issue with these vehicles and could have caused catastrophic damage to the engine. Additionally, this can cause the vehicle to stop running and/or catch fire.

Additional Notes:

Rear main oil seal is faulty. It caused the vehicle to leak oil to the point where it was dry. This is a known issue with these vehicles and could have caused catastrophic damage to the engine. Additionally, this can cause the vehicle to stop running and/or catch fire.

Manufacturer: GMC
Mfg Campaign: 11574754
Notice Date: Feb 29, 2024
Recall Date: Feb 29, 2024
General Motors, Llc
Campaign: 11573418 Other
Feb 22, 2024
Defect Description:

SEAT BELTS

Potential Consequences:

While in park and driving, the passenger seat belt locks and will not unlock. You must unfasten belt and refasten it. It does this multiple times during a trip. This has occurred since 2020.

Corrective Action:

While in park and driving, the passenger seat belt locks and will not unlock. You must unfasten belt and refasten it. It does this multiple times during a trip. This has occurred since 2020.

Additional Notes:

While in park and driving, the passenger seat belt locks and will not unlock. You must unfasten belt and refasten it. It does this multiple times during a trip. This has occurred since 2020.

Manufacturer: GMC
Mfg Campaign: 11573418
Notice Date: Feb 22, 2024
Recall Date: Feb 22, 2024
General Motors, Llc
Campaign: 11572235 Other
Feb 15, 2024
Defect Description:

ENGINE

Potential Consequences:

Broken rear main seal broke which causes oil leak. Almost all GM vehicles around my year have the same issue resulting in blow engine. $2000 to repair and GM told me they know of this being an issue but won’t do anything to resolve.

Corrective Action:

Broken rear main seal broke which causes oil leak. Almost all GM vehicles around my year have the same issue resulting in blow engine. $2000 to repair and GM told me they know of this being an issue but won’t do anything to resolve.

Additional Notes:

Broken rear main seal broke which causes oil leak. Almost all GM vehicles around my year have the same issue resulting in blow engine. $2000 to repair and GM told me they know of this being an issue but won’t do anything to resolve.

Manufacturer: GMC
Mfg Campaign: 11572235
Notice Date: Feb 15, 2024
Recall Date: Feb 15, 2024
General Motors, Llc
Campaign: 11572235 Other
Feb 15, 2024
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Broken rear main seal broke which causes oil leak. Almost all GM vehicles around my year have the same issue resulting in blow engine. $2000 to repair and GM told me they know of this being an issue but won’t do anything to resolve.

Corrective Action:

Broken rear main seal broke which causes oil leak. Almost all GM vehicles around my year have the same issue resulting in blow engine. $2000 to repair and GM told me they know of this being an issue but won’t do anything to resolve.

Additional Notes:

Broken rear main seal broke which causes oil leak. Almost all GM vehicles around my year have the same issue resulting in blow engine. $2000 to repair and GM told me they know of this being an issue but won’t do anything to resolve.

Manufacturer: GMC
Mfg Campaign: 11572235
Notice Date: Feb 15, 2024
Recall Date: Feb 15, 2024
General Motors, Llc
Campaign: 11570474 Other
Feb 7, 2024
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

In September of 2022 my gmc automatically shut off right in the middle of traffic on a Friday night. No warring, no lights to indicate that something was wrong with my vehicle. I took it to a mechanic shop and they said nothing was wrong and they did a diagnostic test on the car and no codes popped up. A week later my engine light came on. And my car died again. Thankfully, I had an extended warranty on my car and took to another mechanic shop. It turns out the timing changes on my car needed to be replaced. Fast forward to today Jan 22,2024. I smelled burning oil every time I would drive the vehicle. The rear main seal and PCV was leaking in between my engine and transmission. I lost 5 quarts of oil between Wednesday and Sunday. My oil light never came in. Thankfully, my engine didn’t lock up. It is currently in the shop getting repaired. My car is still under an extended warranty.

Corrective Action:

In September of 2022 my gmc automatically shut off right in the middle of traffic on a Friday night. No warring, no lights to indicate that something was wrong with my vehicle. I took it to a mechanic shop and they said nothing was wrong and they did a diagnostic test on the car and no codes popped up. A week later my engine light came on. And my car died again. Thankfully, I had an extended warranty on my car and took to another mechanic shop. It turns out the timing changes on my car needed to be replaced. Fast forward to today Jan 22,2024. I smelled burning oil every time I would drive the vehicle. The rear main seal and PCV was leaking in between my engine and transmission. I lost 5 quarts of oil between Wednesday and Sunday. My oil light never came in. Thankfully, my engine didn’t lock up. It is currently in the shop getting repaired. My car is still under an extended warranty.

Additional Notes:

In September of 2022 my gmc automatically shut off right in the middle of traffic on a Friday night. No warring, no lights to indicate that something was wrong with my vehicle. I took it to a mechanic shop and they said nothing was wrong and they did a diagnostic test on the car and no codes popped up. A week later my engine light came on. And my car died again. Thankfully, I had an extended warranty on my car and took to another mechanic shop. It turns out the timing changes on my car needed to be replaced. Fast forward to today Jan 22,2024. I smelled burning oil every time I would drive the vehicle. The rear main seal and PCV was leaking in between my engine and transmission. I lost 5 quarts of oil between Wednesday and Sunday. My oil light never came in. Thankfully, my engine didn’t lock up. It is currently in the shop getting repaired. My car is still under an extended warranty.

Manufacturer: GMC
Mfg Campaign: 11570474
Notice Date: Feb 7, 2024
Recall Date: Feb 7, 2024

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Focus: Lemon Law, Personal Injury

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