Complaints & Recalls
Official Safety Recalls - Important!
18 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Silverado 1500, 2500, 3500, GMC Sierra 1500, 2500, 3500, 2021 Cadillac Escalade, Escalade ESV, Chevrolet Tahoe, Suburban, GMC Yukon, and Yukon XL vehicles equipped with diesel engines. The transmission control valve may fail and cause the rear wheels to lock-up.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to www.nhtsa.gov.
Mfg Campaign: N242454440
Recall Date: Oct 24, 2024
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N232426400
Recall Date: Feb 1, 2024
General Motors, Llc
Safety Issue:
General Motors, LLC. (GM) is recalling certain 2020-2021 Chevrolet Silverado 2500 and GMC Sierra 2500 vehicles equipped with a 17" spare tire (RPO ZHQ or ZXT) and either the 20" accessory road tire (RPO REM) or the 18" accessory road tire (RPO Q2V). Operating the spare tire with other 20" or 18" tires can prevent the Anti-Lock Braking System (ABS) from engaging.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212329780
Recall Date: Jul 29, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2019-2021 Chevrolet Silverado 1500 and GMC Sierra 1500, 2021 Chevrolet Suburban and Tahoe and GMC Yukon XL and 2020-2021 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles. The seat belt brackets may not be secured to the seat frame in the front-row center seating position.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202314670
Recall Date: Dec 17, 2020
General Motors Llc
Safety Issue:
General Motors, LLC. (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5 and XT6, Chevrolet Blazer, Silverado 1500, 2500 and 3500 and Traverse and GMC Acadia and Sierra 1500, 2500 and 3500 vehicles. The diffuser component of the Roof-Rail Air Bag (RRAB) inflator may not have been properly crimped to the inflator and could separate from the inflator during air bag deployment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202305380
Recall Date: Jul 30, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2020 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles previously recalled under 20V-142. Some of the vehicles in 20V-324 were not part of Recall 20V-142 but received defect parts during another service (typically during collision repair). The hood-latch striker wires on replacement hoods installed for Safety Recall 20V-142 may not have been heat-treated properly, possibly causing them to fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202306490
Recall Date: Jun 4, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2020 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles. The hood-latch striker wires may not have been heat-treated properly, possibly causing them to fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192284960
Recall Date: Mar 12, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500, and 2020 Silverado 2500, Silverado 3500, Sierra 2500, and Sierra 3500 vehicles equipped with carpet floor covering. When the front seat belt pretensioners deploy, hot gas may vent through an opening in the pretensioner bracket, possibly igniting the carpet.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192270600
Recall Date: Nov 14, 2019
Consumer Complaints
90 ComplaintsGeneral Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2020 GMC Sierra 2500. The contact stated that while her husband was driving 30 MPH, the rear wheels locked up and the vehicle skidded to a complete stop. No warning lights were illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the transmission. The contact was informed that the transmission had imploded and needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 24V797000 (Power Train); the VIN was included but the vehicle had not been repaired. The manufacturer was not notified of the failure. The failure mileage was 125,000.
Corrective Action:
The contact owns a 2020 GMC Sierra 2500. The contact stated that while her husband was driving 30 MPH, the rear wheels locked up and the vehicle skidded to a complete stop. No warning lights were illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the transmission. The contact was informed that the transmission had imploded and needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 24V797000 (Power Train); the VIN was included but the vehicle had not been repaired. The manufacturer was not notified of the failure. The failure mileage was 125,000.
Additional Notes:
The contact owns a 2020 GMC Sierra 2500. The contact stated that while her husband was driving 30 MPH, the rear wheels locked up and the vehicle skidded to a complete stop. No warning lights were illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the transmission. The contact was informed that the transmission had imploded and needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 24V797000 (Power Train); the VIN was included but the vehicle had not been repaired. The manufacturer was not notified of the failure. The failure mileage was 125,000.
Mfg Campaign: 11671648
Recall Date: Jul 7, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
What component or system failed or malfunctioned, and is it available for inspection upon request? - Transmission Valve Body resulting in a P0700 & P0747 code. Yes currently installed in vehicle. How was your safety or the safety of others put at risk? - When the vehicle goes into a limp mode to protect the transmission and rear-wheel lock up, the truck shuttered and hard downshifted. Speed limit is restricted to 5th gear only. I've been instructed by GM to continue driving and using the vehicle until the problem happens again, knowingly putting myself and others at risk on a second failure that could happen at any time. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes this is a common problem with a recall #N242454440, NHTSA 24V-797. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Mine has been rejected by GM. Although I documented and photographed the failure codes, I cleared them from the vehicle in order to attempt to safely get to the dealer and prevent further damages. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? At the time of failure yes, check engine light and codes from an engine monitor coinciding with the known problems. Engine speed / power was reduced to allow only 5th gear.
Corrective Action:
What component or system failed or malfunctioned, and is it available for inspection upon request? - Transmission Valve Body resulting in a P0700 & P0747 code. Yes currently installed in vehicle. How was your safety or the safety of others put at risk? - When the vehicle goes into a limp mode to protect the transmission and rear-wheel lock up, the truck shuttered and hard downshifted. Speed limit is restricted to 5th gear only. I've been instructed by GM to continue driving and using the vehicle until the problem happens again, knowingly putting myself and others at risk on a second failure that could happen at any time. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes this is a common problem with a recall #N242454440, NHTSA 24V-797. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Mine has been rejected by GM. Although I documented and photographed the failure codes, I cleared them from the vehicle in order to attempt to safely get to the dealer and prevent further damages. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? At the time of failure yes, check engine light and codes from an engine monitor coinciding with the known problems. Engine speed / power was reduced to allow only 5th gear.
Additional Notes:
What component or system failed or malfunctioned, and is it available for inspection upon request? - Transmission Valve Body resulting in a P0700 & P0747 code. Yes currently installed in vehicle. How was your safety or the safety of others put at risk? - When the vehicle goes into a limp mode to protect the transmission and rear-wheel lock up, the truck shuttered and hard downshifted. Speed limit is restricted to 5th gear only. I've been instructed by GM to continue driving and using the vehicle until the problem happens again, knowingly putting myself and others at risk on a second failure that could happen at any time. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes this is a common problem with a recall #N242454440, NHTSA 24V-797. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Mine has been rejected by GM. Although I documented and photographed the failure codes, I cleared them from the vehicle in order to attempt to safely get to the dealer and prevent further damages. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? At the time of failure yes, check engine light and codes from an engine monitor coinciding with the known problems. Engine speed / power was reduced to allow only 5th gear.
Mfg Campaign: 11668939
Recall Date: Jun 24, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
After the transmission recall was completed, I’m now having erratic shifting. Having the recall adding software monitoring for a hardware issue is inadequate. Now that I am out of warrentee, gm has not resolved the issue and now I am having shifting problems.
Corrective Action:
After the transmission recall was completed, I’m now having erratic shifting. Having the recall adding software monitoring for a hardware issue is inadequate. Now that I am out of warrentee, gm has not resolved the issue and now I am having shifting problems.
Additional Notes:
After the transmission recall was completed, I’m now having erratic shifting. Having the recall adding software monitoring for a hardware issue is inadequate. Now that I am out of warrentee, gm has not resolved the issue and now I am having shifting problems.
Mfg Campaign: 11661620
Recall Date: May 17, 2025
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Cracks in the rear sliding window plastic upper rail glass guide causing Rear window leaking water and causing mold from water leaking. GMC has a service bulletin number 18-NA-383 knowing of this issue and not telling customers purchasing the GMC vehicle. The service bulletin was released in 2019 before purchasing the truck and they still didn't inform the customers. My child rides in the back in a car seat and now has been breathing in this mold and mildew for how long. I have had my vehicle in with Titus will Gmc in olympia multiple times for service and inspection of various recalls and still didn't inform me of this issue.
Corrective Action:
Cracks in the rear sliding window plastic upper rail glass guide causing Rear window leaking water and causing mold from water leaking. GMC has a service bulletin number 18-NA-383 knowing of this issue and not telling customers purchasing the GMC vehicle. The service bulletin was released in 2019 before purchasing the truck and they still didn't inform the customers. My child rides in the back in a car seat and now has been breathing in this mold and mildew for how long. I have had my vehicle in with Titus will Gmc in olympia multiple times for service and inspection of various recalls and still didn't inform me of this issue.
Additional Notes:
Cracks in the rear sliding window plastic upper rail glass guide causing Rear window leaking water and causing mold from water leaking. GMC has a service bulletin number 18-NA-383 knowing of this issue and not telling customers purchasing the GMC vehicle. The service bulletin was released in 2019 before purchasing the truck and they still didn't inform the customers. My child rides in the back in a car seat and now has been breathing in this mold and mildew for how long. I have had my vehicle in with Titus will Gmc in olympia multiple times for service and inspection of various recalls and still didn't inform me of this issue.
Mfg Campaign: 11660995
Recall Date: May 14, 2025
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Tailgate unlatches unexpectedly. Has happened while parked and while driving. Almost caused accident to others.
Corrective Action:
Tailgate unlatches unexpectedly. Has happened while parked and while driving. Almost caused accident to others.
Additional Notes:
Tailgate unlatches unexpectedly. Has happened while parked and while driving. Almost caused accident to others.
Mfg Campaign: 11660582
Recall Date: May 13, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2020 GMC Sierra 2500. The contact received notification of NHTSA Campaign Number: 24V797000 (Power Train); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2020 GMC Sierra 2500. The contact received notification of NHTSA Campaign Number: 24V797000 (Power Train); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2020 GMC Sierra 2500. The contact received notification of NHTSA Campaign Number: 24V797000 (Power Train); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11658105
Recall Date: May 1, 2025
General Motors, Llc
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2020 GMC Sierra 2500. The contact stated that the vehicle was under NHTSA Campaign Number: 24V797000 (Power Train) and the vehicle was repaired. The contact stated that after the recall repair, the transmission started shifting hard. The vehicle was taken to the dealer, and the contact was informed that the transmission module would reprogram and adjust independently. The contact stated that a week later, while driving approximately 45 MPH, the vehicle started to run rough, and the message engine power reduced was displayed. The transmission fault, parking brake system alert, service parking brake, and the check engine warning light illuminated. The vehicle was towed to the dealer, who diagnosed the vehicle and determined that the fuel injector was open, causing high resistance in the connector for cylinder #4. The transmission could not be diagnosed until the injector was repaired. The manufacturer was informed of the failure and opened a case. The failure mileage was 125,000.
Corrective Action:
The contact owns a 2020 GMC Sierra 2500. The contact stated that the vehicle was under NHTSA Campaign Number: 24V797000 (Power Train) and the vehicle was repaired. The contact stated that after the recall repair, the transmission started shifting hard. The vehicle was taken to the dealer, and the contact was informed that the transmission module would reprogram and adjust independently. The contact stated that a week later, while driving approximately 45 MPH, the vehicle started to run rough, and the message engine power reduced was displayed. The transmission fault, parking brake system alert, service parking brake, and the check engine warning light illuminated. The vehicle was towed to the dealer, who diagnosed the vehicle and determined that the fuel injector was open, causing high resistance in the connector for cylinder #4. The transmission could not be diagnosed until the injector was repaired. The manufacturer was informed of the failure and opened a case. The failure mileage was 125,000.
Additional Notes:
The contact owns a 2020 GMC Sierra 2500. The contact stated that the vehicle was under NHTSA Campaign Number: 24V797000 (Power Train) and the vehicle was repaired. The contact stated that after the recall repair, the transmission started shifting hard. The vehicle was taken to the dealer, and the contact was informed that the transmission module would reprogram and adjust independently. The contact stated that a week later, while driving approximately 45 MPH, the vehicle started to run rough, and the message engine power reduced was displayed. The transmission fault, parking brake system alert, service parking brake, and the check engine warning light illuminated. The vehicle was towed to the dealer, who diagnosed the vehicle and determined that the fuel injector was open, causing high resistance in the connector for cylinder #4. The transmission could not be diagnosed until the injector was repaired. The manufacturer was informed of the failure and opened a case. The failure mileage was 125,000.
Mfg Campaign: 11655399
Recall Date: Apr 18, 2025
General Motors, Llc
Defect Description:
FUEL SYSTEM, DIESEL
Potential Consequences:
The contact owns a 2020 GMC Sierra 2500. The contact stated that the vehicle was under NHTSA Campaign Number: 24V797000 (Power Train) and the vehicle was repaired. The contact stated that after the recall repair, the transmission started shifting hard. The vehicle was taken to the dealer, and the contact was informed that the transmission module would reprogram and adjust independently. The contact stated that a week later, while driving approximately 45 MPH, the vehicle started to run rough, and the message engine power reduced was displayed. The transmission fault, parking brake system alert, service parking brake, and the check engine warning light illuminated. The vehicle was towed to the dealer, who diagnosed the vehicle and determined that the fuel injector was open, causing high resistance in the connector for cylinder #4. The transmission could not be diagnosed until the injector was repaired. The manufacturer was informed of the failure and opened a case. The failure mileage was 125,000.
Corrective Action:
The contact owns a 2020 GMC Sierra 2500. The contact stated that the vehicle was under NHTSA Campaign Number: 24V797000 (Power Train) and the vehicle was repaired. The contact stated that after the recall repair, the transmission started shifting hard. The vehicle was taken to the dealer, and the contact was informed that the transmission module would reprogram and adjust independently. The contact stated that a week later, while driving approximately 45 MPH, the vehicle started to run rough, and the message engine power reduced was displayed. The transmission fault, parking brake system alert, service parking brake, and the check engine warning light illuminated. The vehicle was towed to the dealer, who diagnosed the vehicle and determined that the fuel injector was open, causing high resistance in the connector for cylinder #4. The transmission could not be diagnosed until the injector was repaired. The manufacturer was informed of the failure and opened a case. The failure mileage was 125,000.
Additional Notes:
The contact owns a 2020 GMC Sierra 2500. The contact stated that the vehicle was under NHTSA Campaign Number: 24V797000 (Power Train) and the vehicle was repaired. The contact stated that after the recall repair, the transmission started shifting hard. The vehicle was taken to the dealer, and the contact was informed that the transmission module would reprogram and adjust independently. The contact stated that a week later, while driving approximately 45 MPH, the vehicle started to run rough, and the message engine power reduced was displayed. The transmission fault, parking brake system alert, service parking brake, and the check engine warning light illuminated. The vehicle was towed to the dealer, who diagnosed the vehicle and determined that the fuel injector was open, causing high resistance in the connector for cylinder #4. The transmission could not be diagnosed until the injector was repaired. The manufacturer was informed of the failure and opened a case. The failure mileage was 125,000.
Mfg Campaign: 11655399
Recall Date: Apr 18, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2020 GMC Sierra 2500. The contact stated that the vehicle was under NHTSA Campaign Number: 24V797000 (Power Train) and the vehicle was repaired. The contact stated that after the recall repair, the transmission started shifting hard. The vehicle was taken to the dealer, and the contact was informed that the transmission module would reprogram and adjust independently. The contact stated that a week later, while driving approximately 45 MPH, the vehicle started to run rough, and the message engine power reduced was displayed. The transmission fault, parking brake system alert, service parking brake, and the check engine warning light illuminated. The vehicle was towed to the dealer, who diagnosed the vehicle and determined that the fuel injector was open, causing high resistance in the connector for cylinder #4. The transmission could not be diagnosed until the injector was repaired. The manufacturer was informed of the failure and opened a case. The failure mileage was 125,000.
Corrective Action:
The contact owns a 2020 GMC Sierra 2500. The contact stated that the vehicle was under NHTSA Campaign Number: 24V797000 (Power Train) and the vehicle was repaired. The contact stated that after the recall repair, the transmission started shifting hard. The vehicle was taken to the dealer, and the contact was informed that the transmission module would reprogram and adjust independently. The contact stated that a week later, while driving approximately 45 MPH, the vehicle started to run rough, and the message engine power reduced was displayed. The transmission fault, parking brake system alert, service parking brake, and the check engine warning light illuminated. The vehicle was towed to the dealer, who diagnosed the vehicle and determined that the fuel injector was open, causing high resistance in the connector for cylinder #4. The transmission could not be diagnosed until the injector was repaired. The manufacturer was informed of the failure and opened a case. The failure mileage was 125,000.
Additional Notes:
The contact owns a 2020 GMC Sierra 2500. The contact stated that the vehicle was under NHTSA Campaign Number: 24V797000 (Power Train) and the vehicle was repaired. The contact stated that after the recall repair, the transmission started shifting hard. The vehicle was taken to the dealer, and the contact was informed that the transmission module would reprogram and adjust independently. The contact stated that a week later, while driving approximately 45 MPH, the vehicle started to run rough, and the message engine power reduced was displayed. The transmission fault, parking brake system alert, service parking brake, and the check engine warning light illuminated. The vehicle was towed to the dealer, who diagnosed the vehicle and determined that the fuel injector was open, causing high resistance in the connector for cylinder #4. The transmission could not be diagnosed until the injector was repaired. The manufacturer was informed of the failure and opened a case. The failure mileage was 125,000.
Mfg Campaign: 11655399
Recall Date: Apr 18, 2025
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I have a notice of a recall for the transmission control module and I took it to a GMC dealership and they are refusing to fix it. The transmission will not shift so I am unable to drive it
Corrective Action:
I have a notice of a recall for the transmission control module and I took it to a GMC dealership and they are refusing to fix it. The transmission will not shift so I am unable to drive it
Additional Notes:
I have a notice of a recall for the transmission control module and I took it to a GMC dealership and they are refusing to fix it. The transmission will not shift so I am unable to drive it
Mfg Campaign: 11651369
Recall Date: Mar 28, 2025
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2020 GMC Sierra 2500. The contact stated that while driving at various speeds, the steering wheel was pulling to the left unintentionally. Additionally, the contact stated that there was significant play in the steering wheel. The contact stated that while driving 35-40 MPH and driving through a puddle of water, the vehicle veered violently at a 60-degree angle into the left lane while the contact was firmly grabbing the steering wheel, nearly causing a crash. The vehicle was taken to the dealer and was diagnosed with upper steering shaft failure. The contact was informed that the upper steering shaft needed to be replaced. The part was replaced. Additionally, the vehicle was taken to a Tire Shop, where the tires were replaced and alignment was performed. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 31,800.
Corrective Action:
The contact owns a 2020 GMC Sierra 2500. The contact stated that while driving at various speeds, the steering wheel was pulling to the left unintentionally. Additionally, the contact stated that there was significant play in the steering wheel. The contact stated that while driving 35-40 MPH and driving through a puddle of water, the vehicle veered violently at a 60-degree angle into the left lane while the contact was firmly grabbing the steering wheel, nearly causing a crash. The vehicle was taken to the dealer and was diagnosed with upper steering shaft failure. The contact was informed that the upper steering shaft needed to be replaced. The part was replaced. Additionally, the vehicle was taken to a Tire Shop, where the tires were replaced and alignment was performed. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 31,800.
Additional Notes:
The contact owns a 2020 GMC Sierra 2500. The contact stated that while driving at various speeds, the steering wheel was pulling to the left unintentionally. Additionally, the contact stated that there was significant play in the steering wheel. The contact stated that while driving 35-40 MPH and driving through a puddle of water, the vehicle veered violently at a 60-degree angle into the left lane while the contact was firmly grabbing the steering wheel, nearly causing a crash. The vehicle was taken to the dealer and was diagnosed with upper steering shaft failure. The contact was informed that the upper steering shaft needed to be replaced. The part was replaced. Additionally, the vehicle was taken to a Tire Shop, where the tires were replaced and alignment was performed. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 31,800.
Mfg Campaign: 11649531
Recall Date: Mar 20, 2025
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
ODI # 11646185 My truck on [XXX] leaked transmission coolant from the jumper line leak( which this part is recalled but not for my VIN #) $400.61 dollars and left me stranded in the middle of the highway and had to be towed. After the repair and checking the transmission was discovered it was ruined because of the leak. So now I have to have a new transmission installed at Jennings in Beardstown IL to the cost of $7363.39. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
ODI # 11646185 My truck on [XXX] leaked transmission coolant from the jumper line leak( which this part is recalled but not for my VIN #) $400.61 dollars and left me stranded in the middle of the highway and had to be towed. After the repair and checking the transmission was discovered it was ruined because of the leak. So now I have to have a new transmission installed at Jennings in Beardstown IL to the cost of $7363.39. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
ODI # 11646185 My truck on [XXX] leaked transmission coolant from the jumper line leak( which this part is recalled but not for my VIN #) $400.61 dollars and left me stranded in the middle of the highway and had to be towed. After the repair and checking the transmission was discovered it was ruined because of the leak. So now I have to have a new transmission installed at Jennings in Beardstown IL to the cost of $7363.39. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11648985
Recall Date: Mar 18, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
ODI # 11646185 My truck on [XXX] leaked transmission coolant from the jumper line leak( which this part is recalled but not for my VIN #) $400.61 dollars and left me stranded in the middle of the highway and had to be towed. After the repair and checking the transmission was discovered it was ruined because of the leak. So now I have to have a new transmission installed at Jennings in Beardstown IL to the cost of $7363.39. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
ODI # 11646185 My truck on [XXX] leaked transmission coolant from the jumper line leak( which this part is recalled but not for my VIN #) $400.61 dollars and left me stranded in the middle of the highway and had to be towed. After the repair and checking the transmission was discovered it was ruined because of the leak. So now I have to have a new transmission installed at Jennings in Beardstown IL to the cost of $7363.39. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
ODI # 11646185 My truck on [XXX] leaked transmission coolant from the jumper line leak( which this part is recalled but not for my VIN #) $400.61 dollars and left me stranded in the middle of the highway and had to be towed. After the repair and checking the transmission was discovered it was ruined because of the leak. So now I have to have a new transmission installed at Jennings in Beardstown IL to the cost of $7363.39. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11648985
Recall Date: Mar 18, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Transmission not shifting correctly. Have had the recall software update. Two new valve bodies and still not shifting correctly. Transmission is known to lock up.
Corrective Action:
Transmission not shifting correctly. Have had the recall software update. Two new valve bodies and still not shifting correctly. Transmission is known to lock up.
Additional Notes:
Transmission not shifting correctly. Have had the recall software update. Two new valve bodies and still not shifting correctly. Transmission is known to lock up.
Mfg Campaign: 11648752
Recall Date: Mar 17, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
My truck had been sitting idling for about 20 minutes on a job site on flat level ground. I turn around for whatever reason and my truck is driving forward with on one in it but my dog. The truck ran into an out rigger on my crane. I had 3 of my employees there that witnessed this happen. I got into my truck and the shifter was in drive. Somehow my dog was able to shift my truck into drive from park while it was sitting idle. I have 3 eye witnesses as well as pictures of the incident. I have pictures but was no able to upload them to they portal.
Corrective Action:
My truck had been sitting idling for about 20 minutes on a job site on flat level ground. I turn around for whatever reason and my truck is driving forward with on one in it but my dog. The truck ran into an out rigger on my crane. I had 3 of my employees there that witnessed this happen. I got into my truck and the shifter was in drive. Somehow my dog was able to shift my truck into drive from park while it was sitting idle. I have 3 eye witnesses as well as pictures of the incident. I have pictures but was no able to upload them to they portal.
Additional Notes:
My truck had been sitting idling for about 20 minutes on a job site on flat level ground. I turn around for whatever reason and my truck is driving forward with on one in it but my dog. The truck ran into an out rigger on my crane. I had 3 of my employees there that witnessed this happen. I got into my truck and the shifter was in drive. Somehow my dog was able to shift my truck into drive from park while it was sitting idle. I have 3 eye witnesses as well as pictures of the incident. I have pictures but was no able to upload them to they portal.
Mfg Campaign: 11646739
Recall Date: Mar 6, 2025
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My truck had been sitting idling for about 20 minutes on a job site on flat level ground. I turn around for whatever reason and my truck is driving forward with on one in it but my dog. The truck ran into an out rigger on my crane. I had 3 of my employees there that witnessed this happen. I got into my truck and the shifter was in drive. Somehow my dog was able to shift my truck into drive from park while it was sitting idle. I have 3 eye witnesses as well as pictures of the incident. I have pictures but was no able to upload them to they portal.
Corrective Action:
My truck had been sitting idling for about 20 minutes on a job site on flat level ground. I turn around for whatever reason and my truck is driving forward with on one in it but my dog. The truck ran into an out rigger on my crane. I had 3 of my employees there that witnessed this happen. I got into my truck and the shifter was in drive. Somehow my dog was able to shift my truck into drive from park while it was sitting idle. I have 3 eye witnesses as well as pictures of the incident. I have pictures but was no able to upload them to they portal.
Additional Notes:
My truck had been sitting idling for about 20 minutes on a job site on flat level ground. I turn around for whatever reason and my truck is driving forward with on one in it but my dog. The truck ran into an out rigger on my crane. I had 3 of my employees there that witnessed this happen. I got into my truck and the shifter was in drive. Somehow my dog was able to shift my truck into drive from park while it was sitting idle. I have 3 eye witnesses as well as pictures of the incident. I have pictures but was no able to upload them to they portal.
Mfg Campaign: 11646739
Recall Date: Mar 6, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2020 GMC Sierra 2500. The contact stated while driving 30 MPH, the engine revved while the vehicle lost motive power in the middle of the road. The contact was unable to pull over to the side of the road. The vehicle was restarted but was undrivable. An unknown warning light was illuminated. The contact stated that while the vehicle was being towed, there was a significant amount of fluid leaking onto the ground. The vehicle was towed to Ryan's Repair, where it was diagnosed with a fractured transmission cooler line. The vehicle was not repaired. The mechanic related the failure to an unknown recall. The dealer was not notified of the failure. The manufacturer was notified of the failure, but no assistance was provided because the VIN was not included in the TSB. The failure mileage was approximately 112,000.
Corrective Action:
The contact owns a 2020 GMC Sierra 2500. The contact stated while driving 30 MPH, the engine revved while the vehicle lost motive power in the middle of the road. The contact was unable to pull over to the side of the road. The vehicle was restarted but was undrivable. An unknown warning light was illuminated. The contact stated that while the vehicle was being towed, there was a significant amount of fluid leaking onto the ground. The vehicle was towed to Ryan's Repair, where it was diagnosed with a fractured transmission cooler line. The vehicle was not repaired. The mechanic related the failure to an unknown recall. The dealer was not notified of the failure. The manufacturer was notified of the failure, but no assistance was provided because the VIN was not included in the TSB. The failure mileage was approximately 112,000.
Additional Notes:
The contact owns a 2020 GMC Sierra 2500. The contact stated while driving 30 MPH, the engine revved while the vehicle lost motive power in the middle of the road. The contact was unable to pull over to the side of the road. The vehicle was restarted but was undrivable. An unknown warning light was illuminated. The contact stated that while the vehicle was being towed, there was a significant amount of fluid leaking onto the ground. The vehicle was towed to Ryan's Repair, where it was diagnosed with a fractured transmission cooler line. The vehicle was not repaired. The mechanic related the failure to an unknown recall. The dealer was not notified of the failure. The manufacturer was notified of the failure, but no assistance was provided because the VIN was not included in the TSB. The failure mileage was approximately 112,000.
Mfg Campaign: 11646185
Recall Date: Mar 4, 2025
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Vehicle was parked in a school parking lot. Rear Trailer Harness and modules in back short circuited causing an electrical fire that expanded to the driver’s taillight rear bumper, and bed of truck.
Corrective Action:
Vehicle was parked in a school parking lot. Rear Trailer Harness and modules in back short circuited causing an electrical fire that expanded to the driver’s taillight rear bumper, and bed of truck.
Additional Notes:
Vehicle was parked in a school parking lot. Rear Trailer Harness and modules in back short circuited causing an electrical fire that expanded to the driver’s taillight rear bumper, and bed of truck.
Mfg Campaign: 11645862
Recall Date: Mar 2, 2025
General Motors, Llc
Defect Description:
BACK OVER PREVENTION: WARNINGS
Potential Consequences:
Vehicle was parked in a school parking lot. Rear Trailer Harness and modules in back short circuited causing an electrical fire that expanded to the driver’s taillight rear bumper, and bed of truck.
Corrective Action:
Vehicle was parked in a school parking lot. Rear Trailer Harness and modules in back short circuited causing an electrical fire that expanded to the driver’s taillight rear bumper, and bed of truck.
Additional Notes:
Vehicle was parked in a school parking lot. Rear Trailer Harness and modules in back short circuited causing an electrical fire that expanded to the driver’s taillight rear bumper, and bed of truck.
Mfg Campaign: 11645862
Recall Date: Mar 2, 2025
General Motors, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Vehicle was parked in a school parking lot. Rear Trailer Harness and modules in back short circuited causing an electrical fire that expanded to the driver’s taillight rear bumper, and bed of truck.
Corrective Action:
Vehicle was parked in a school parking lot. Rear Trailer Harness and modules in back short circuited causing an electrical fire that expanded to the driver’s taillight rear bumper, and bed of truck.
Additional Notes:
Vehicle was parked in a school parking lot. Rear Trailer Harness and modules in back short circuited causing an electrical fire that expanded to the driver’s taillight rear bumper, and bed of truck.
Mfg Campaign: 11645862
Recall Date: Mar 2, 2025
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