Complaints & Recalls
Official Safety Recalls - Important!
5 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors (GM) is recalling certain 2018 GMC Sierra 1500, 2019 Sierra 2500, 3500, Chevrolet Silverado 3500, and Chevrolet Silverado 2500 and 2018 Chevrolet Silverado 1500 Crew Cab vehicles. The left or right-side roof-rail air bag (RRAB) inflator end cap may detach from the inflator or the inflator sidewall may rupture.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: N252513060
Recall Date: Jun 25, 2025
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2018 Chevrolet Silverado 1500, GMC Sierra 1500, 2018-2019 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 Crew Cab trucks. The left or right-side roof-rail air bag (RRAB) inflator end cap may detach from the inflator or the inflator sidewall may rupture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: N242474500
Recall Date: Oct 10, 2024
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2017-2019 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 vehicles equipped with a dual fuel tank option. The rear fuel tank may collapse and prevent the fuel pump from transferring fuel to the front tank, resulting in an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N222368030
Recall Date: Feb 2, 2023
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2017-2019 Chevrolet Silverado 2500, 3500 and 2017-2019 GMC Sierra 2500 and 3500 vehicles equipped with a Duramax diesel 6.6 liter engine and an optional engine-block heater cord. An electrical short-circuit may occur in the engine-block heater cable or in the terminals that connect the heater cable to the block heater.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212329840
Recall Date: Jul 1, 2021
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019 Chevrolet Silverado 4500, 5500 and 6500 vehicles and 2017-2019 Chevrolet Silverado 2500 and 3500 vehicles and GMC Sierra 2500 and 3500 vehicles equipped with Duramax 6.6 liter diesel engines and an optional engine-block heater. The engine block heater cord or the terminals that connect the heater cord to the block heater may short circuit and fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N182206310, -11, -12
Recall Date: Apr 25, 2019
Consumer Complaints
34 ComplaintsGeneral Motors, Llc
Defect Description:
TIRES
Potential Consequences:
Tire size LT265/60R20. Left rear tire separated while driving at highway speed. Stopped along the freeway after feeling vibration not associated with road. This is the second separated tire on the same vehicle. First tire, the right rear, separated driving at highway speed 1 year ago.
Corrective Action:
Tire size LT265/60R20. Left rear tire separated while driving at highway speed. Stopped along the freeway after feeling vibration not associated with road. This is the second separated tire on the same vehicle. First tire, the right rear, separated driving at highway speed 1 year ago.
Additional Notes:
Tire size LT265/60R20. Left rear tire separated while driving at highway speed. Stopped along the freeway after feeling vibration not associated with road. This is the second separated tire on the same vehicle. First tire, the right rear, separated driving at highway speed 1 year ago.
Mfg Campaign: 11480814
Recall Date: Aug 23, 2022
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2019 GMC Sierra 2500. The contact stated while driving 45 MPH, the stabilitrak stopped functioning properly. The contact stated no warning light was illuminated. The contact took the vehicle to the local dealer, where it was diagnosed with needing to reset the computer electronic system. The vehicle was repaired but continued to experience the failure. The contact stated he was also smelling battery acid inside the cabin of the vehicle. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 21V496000 (Engine); the VIN was included. The manufacturer had been informed of the failure. The failure mileage was approximately 32,000.
Corrective Action:
The contact owns a 2019 GMC Sierra 2500. The contact stated while driving 45 MPH, the stabilitrak stopped functioning properly. The contact stated no warning light was illuminated. The contact took the vehicle to the local dealer, where it was diagnosed with needing to reset the computer electronic system. The vehicle was repaired but continued to experience the failure. The contact stated he was also smelling battery acid inside the cabin of the vehicle. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 21V496000 (Engine); the VIN was included. The manufacturer had been informed of the failure. The failure mileage was approximately 32,000.
Additional Notes:
The contact owns a 2019 GMC Sierra 2500. The contact stated while driving 45 MPH, the stabilitrak stopped functioning properly. The contact stated no warning light was illuminated. The contact took the vehicle to the local dealer, where it was diagnosed with needing to reset the computer electronic system. The vehicle was repaired but continued to experience the failure. The contact stated he was also smelling battery acid inside the cabin of the vehicle. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 21V496000 (Engine); the VIN was included. The manufacturer had been informed of the failure. The failure mileage was approximately 32,000.
Mfg Campaign: 11479903
Recall Date: Aug 18, 2022
General Motors, Llc
Defect Description:
VISIBILITY:REARVIEW MIRRORS/DEVICES
Potential Consequences:
Mirror fails to come in sometimes
Corrective Action:
Mirror fails to come in sometimes
Additional Notes:
Mirror fails to come in sometimes
Mfg Campaign: 11474111
Recall Date: Jul 15, 2022
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
The sockets in the rear brake lights had excessive corrosion and was causing the terminals on the bulbs to deteriorate. The lights were malfunctioning in all situations from braking, turn indicator and running lights. I was notified by the system that there was a problem. After trying to resolve the problem and replacing the bulbs the condition only worsened. I was then pulled over by law enforcement that told me I had nearly no rear lights at night. After banging the plastic light frames I was able to make it home. I brought my truck into the dealer who inspected and found faulty wiring from what I was told. I them paid to have both rear harness change and all the bulbs replaced to repair the condition. After review of the repair the dealer made no additional precautions to ensure that this condition would not return by placing any type of waterproofing dielectric grease in the sockets or connectors. So was this faulty wiring or simply a known defect. The dealer had them in stock which was surprising since I figure they would need to be ordered.
Corrective Action:
The sockets in the rear brake lights had excessive corrosion and was causing the terminals on the bulbs to deteriorate. The lights were malfunctioning in all situations from braking, turn indicator and running lights. I was notified by the system that there was a problem. After trying to resolve the problem and replacing the bulbs the condition only worsened. I was then pulled over by law enforcement that told me I had nearly no rear lights at night. After banging the plastic light frames I was able to make it home. I brought my truck into the dealer who inspected and found faulty wiring from what I was told. I them paid to have both rear harness change and all the bulbs replaced to repair the condition. After review of the repair the dealer made no additional precautions to ensure that this condition would not return by placing any type of waterproofing dielectric grease in the sockets or connectors. So was this faulty wiring or simply a known defect. The dealer had them in stock which was surprising since I figure they would need to be ordered.
Additional Notes:
The sockets in the rear brake lights had excessive corrosion and was causing the terminals on the bulbs to deteriorate. The lights were malfunctioning in all situations from braking, turn indicator and running lights. I was notified by the system that there was a problem. After trying to resolve the problem and replacing the bulbs the condition only worsened. I was then pulled over by law enforcement that told me I had nearly no rear lights at night. After banging the plastic light frames I was able to make it home. I brought my truck into the dealer who inspected and found faulty wiring from what I was told. I them paid to have both rear harness change and all the bulbs replaced to repair the condition. After review of the repair the dealer made no additional precautions to ensure that this condition would not return by placing any type of waterproofing dielectric grease in the sockets or connectors. So was this faulty wiring or simply a known defect. The dealer had them in stock which was surprising since I figure they would need to be ordered.
Mfg Campaign: 11462140
Recall Date: Apr 25, 2022
General Motors, Llc
Defect Description:
FUEL SYSTEM, DIESEL
Potential Consequences:
The contact owns a 2019 GMC Sierra 2500. The contact stated while stationary at a traffic light, he started to smell diesel fumes inside the cabin of the vehicle. The contact stated no warning light was illuminated. The contact was able to drive to his residence and while inspecting the vehicle, he noticed a fuel leak located near the engine. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The VIN was associated with NHTSA Campaign Number: 21V496000 (Equipment). The manufacturer had not been informed of the failure. The failure mileage was 25,458.
Corrective Action:
The contact owns a 2019 GMC Sierra 2500. The contact stated while stationary at a traffic light, he started to smell diesel fumes inside the cabin of the vehicle. The contact stated no warning light was illuminated. The contact was able to drive to his residence and while inspecting the vehicle, he noticed a fuel leak located near the engine. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The VIN was associated with NHTSA Campaign Number: 21V496000 (Equipment). The manufacturer had not been informed of the failure. The failure mileage was 25,458.
Additional Notes:
The contact owns a 2019 GMC Sierra 2500. The contact stated while stationary at a traffic light, he started to smell diesel fumes inside the cabin of the vehicle. The contact stated no warning light was illuminated. The contact was able to drive to his residence and while inspecting the vehicle, he noticed a fuel leak located near the engine. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The VIN was associated with NHTSA Campaign Number: 21V496000 (Equipment). The manufacturer had not been informed of the failure. The failure mileage was 25,458.
Mfg Campaign: 11433049
Recall Date: Sep 15, 2021
General Motors, Llc
Defect Description:
EQUIPMENT
Potential Consequences:
The contact owns a 2019 GMC Sierra 2500. The contact received notification of NHTSA Campaign Number: 21V496000 (Equipment) however, the part to do the recall repair was not available. The contact mentioned that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that the part was not available. The contact had not experienced a failure. The manufacturer was not made aware of the issue. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2019 GMC Sierra 2500. The contact received notification of NHTSA Campaign Number: 21V496000 (Equipment) however, the part to do the recall repair was not available. The contact mentioned that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that the part was not available. The contact had not experienced a failure. The manufacturer was not made aware of the issue. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2019 GMC Sierra 2500. The contact received notification of NHTSA Campaign Number: 21V496000 (Equipment) however, the part to do the recall repair was not available. The contact mentioned that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that the part was not available. The contact had not experienced a failure. The manufacturer was not made aware of the issue. VIN tool confirms parts not available.
Mfg Campaign: 11430196
Recall Date: Aug 23, 2021
General Motors, Llc
Defect Description:
TIRES
Potential Consequences:
TIRE IS SEPERATING AND CUPPING. YATES GMC REFUSES TO REPLACE, THEY ARE FACTORY TIRES WITH 21034 MILES ON THEM. ONLY ONE TIRE IS DOING THIS AND THEY SAY VEHICLE IS NOT TO BLAME.
Corrective Action:
TIRE IS SEPERATING AND CUPPING. YATES GMC REFUSES TO REPLACE, THEY ARE FACTORY TIRES WITH 21034 MILES ON THEM. ONLY ONE TIRE IS DOING THIS AND THEY SAY VEHICLE IS NOT TO BLAME.
Additional Notes:
TIRE IS SEPERATING AND CUPPING. YATES GMC REFUSES TO REPLACE, THEY ARE FACTORY TIRES WITH 21034 MILES ON THEM. ONLY ONE TIRE IS DOING THIS AND THEY SAY VEHICLE IS NOT TO BLAME.
Mfg Campaign: 11375123
Recall Date: Nov 17, 2020
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2019 GMC SIERRA 2500. THE CONTACT STATED WHILE DRIVING 5 MPH UP HILL, THE LOW COOLANT AND DEF (DIESEL EXHAUST FLUID) WARNING LIGHTS ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE SHIFTED INTO LIMP MODE. THE CONTACT REVERSED TO LEVEL GROUND AND DECIDED TO DRIVE TO ANOTHER ROUTE TO HIS DESTINATION. THE VEHICLE WAS TAKEN TO PREMIER GMC, LTD. (2000 EASTERN RD, RITTMAN, OH 44270, (888) 564-1107) AND THE DEALER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 12,200.
Corrective Action:
TL* THE CONTACT OWNS A 2019 GMC SIERRA 2500. THE CONTACT STATED WHILE DRIVING 5 MPH UP HILL, THE LOW COOLANT AND DEF (DIESEL EXHAUST FLUID) WARNING LIGHTS ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE SHIFTED INTO LIMP MODE. THE CONTACT REVERSED TO LEVEL GROUND AND DECIDED TO DRIVE TO ANOTHER ROUTE TO HIS DESTINATION. THE VEHICLE WAS TAKEN TO PREMIER GMC, LTD. (2000 EASTERN RD, RITTMAN, OH 44270, (888) 564-1107) AND THE DEALER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 12,200.
Additional Notes:
TL* THE CONTACT OWNS A 2019 GMC SIERRA 2500. THE CONTACT STATED WHILE DRIVING 5 MPH UP HILL, THE LOW COOLANT AND DEF (DIESEL EXHAUST FLUID) WARNING LIGHTS ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE SHIFTED INTO LIMP MODE. THE CONTACT REVERSED TO LEVEL GROUND AND DECIDED TO DRIVE TO ANOTHER ROUTE TO HIS DESTINATION. THE VEHICLE WAS TAKEN TO PREMIER GMC, LTD. (2000 EASTERN RD, RITTMAN, OH 44270, (888) 564-1107) AND THE DEALER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 12,200.
Mfg Campaign: 11365547
Recall Date: Oct 21, 2020
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
RECALL WAS ISSUED APRIL 25 2019, AS OF TODAY ALMOST 1 YEAR LATER GM IS STILL SAYING I CAN'T GET IT DONE. YET THEY ARE BUILDING AND SELLING VEHICLES WITH UPDATED PARTS IN THEM.
Corrective Action:
RECALL WAS ISSUED APRIL 25 2019, AS OF TODAY ALMOST 1 YEAR LATER GM IS STILL SAYING I CAN'T GET IT DONE. YET THEY ARE BUILDING AND SELLING VEHICLES WITH UPDATED PARTS IN THEM.
Additional Notes:
RECALL WAS ISSUED APRIL 25 2019, AS OF TODAY ALMOST 1 YEAR LATER GM IS STILL SAYING I CAN'T GET IT DONE. YET THEY ARE BUILDING AND SELLING VEHICLES WITH UPDATED PARTS IN THEM.
Mfg Campaign: 11319351
Recall Date: Mar 26, 2020
General Motors, Llc
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
4X4 LOW RANGE HAS NO POWER. I HAVE NEVER SEEN SUCH A WEAK PULLING TRUCK WHEN IN LOW RANGE
Corrective Action:
4X4 LOW RANGE HAS NO POWER. I HAVE NEVER SEEN SUCH A WEAK PULLING TRUCK WHEN IN LOW RANGE
Additional Notes:
4X4 LOW RANGE HAS NO POWER. I HAVE NEVER SEEN SUCH A WEAK PULLING TRUCK WHEN IN LOW RANGE
Mfg Campaign: 11302296
Recall Date: Jan 27, 2020
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
4X4 LOW RANGE HAS NO POWER. I HAVE NEVER SEEN SUCH A WEAK PULLING TRUCK WHEN IN LOW RANGE
Corrective Action:
4X4 LOW RANGE HAS NO POWER. I HAVE NEVER SEEN SUCH A WEAK PULLING TRUCK WHEN IN LOW RANGE
Additional Notes:
4X4 LOW RANGE HAS NO POWER. I HAVE NEVER SEEN SUCH A WEAK PULLING TRUCK WHEN IN LOW RANGE
Mfg Campaign: 11302296
Recall Date: Jan 27, 2020
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
4X4 LOW RANGE HAS NO POWER. I HAVE NEVER SEEN SUCH A WEAK PULLING TRUCK WHEN IN LOW RANGE
Corrective Action:
4X4 LOW RANGE HAS NO POWER. I HAVE NEVER SEEN SUCH A WEAK PULLING TRUCK WHEN IN LOW RANGE
Additional Notes:
4X4 LOW RANGE HAS NO POWER. I HAVE NEVER SEEN SUCH A WEAK PULLING TRUCK WHEN IN LOW RANGE
Mfg Campaign: 11302296
Recall Date: Jan 27, 2020
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
MAKING TICKING NOISE FROM THE ENGINE WHEN IN MOTION.NEW CAR. BOUGHT TWO MONTHS AGO WITH 40000 MILES
Corrective Action:
MAKING TICKING NOISE FROM THE ENGINE WHEN IN MOTION.NEW CAR. BOUGHT TWO MONTHS AGO WITH 40000 MILES
Additional Notes:
MAKING TICKING NOISE FROM THE ENGINE WHEN IN MOTION.NEW CAR. BOUGHT TWO MONTHS AGO WITH 40000 MILES
Mfg Campaign: 11300359
Recall Date: Jan 19, 2020
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
WHEN SHUTTING MY DOOR AND ESPECIALLY MOVING AND HITTING VERY LIGHT BUMPS IN THE ROAD AT ALL SPEEDS THE HEADLIGHTS SHAKE ON MY TRUCK . I HAVE THE HID HEADLIGHTS AND IT IS VERY DISTRACTING TO ME AND PROBABLY TO OTHER DRIVERS . I ONLY HAVE 500 MILES ONE MY TRUCK .
Corrective Action:
WHEN SHUTTING MY DOOR AND ESPECIALLY MOVING AND HITTING VERY LIGHT BUMPS IN THE ROAD AT ALL SPEEDS THE HEADLIGHTS SHAKE ON MY TRUCK . I HAVE THE HID HEADLIGHTS AND IT IS VERY DISTRACTING TO ME AND PROBABLY TO OTHER DRIVERS . I ONLY HAVE 500 MILES ONE MY TRUCK .
Additional Notes:
WHEN SHUTTING MY DOOR AND ESPECIALLY MOVING AND HITTING VERY LIGHT BUMPS IN THE ROAD AT ALL SPEEDS THE HEADLIGHTS SHAKE ON MY TRUCK . I HAVE THE HID HEADLIGHTS AND IT IS VERY DISTRACTING TO ME AND PROBABLY TO OTHER DRIVERS . I ONLY HAVE 500 MILES ONE MY TRUCK .
Mfg Campaign: 11207526
Recall Date: May 14, 2019
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