Complaints & Recalls
Official Safety Recalls - Important!
5 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors (GM) is recalling certain 2018 GMC Sierra 1500, 2019 Sierra 2500, 3500, Chevrolet Silverado 3500, and Chevrolet Silverado 2500 and 2018 Chevrolet Silverado 1500 Crew Cab vehicles. The left or right-side roof-rail air bag (RRAB) inflator end cap may detach from the inflator or the inflator sidewall may rupture.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: N252513060
Recall Date: Jun 25, 2025
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2018 Chevrolet Silverado 1500, GMC Sierra 1500, 2018-2019 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 Crew Cab trucks. The left or right-side roof-rail air bag (RRAB) inflator end cap may detach from the inflator or the inflator sidewall may rupture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: N242474500
Recall Date: Oct 10, 2024
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2017-2019 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 vehicles equipped with a dual fuel tank option. The rear fuel tank may collapse and prevent the fuel pump from transferring fuel to the front tank, resulting in an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N222368030
Recall Date: Feb 2, 2023
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2017-2019 Chevrolet Silverado 2500, 3500 and 2017-2019 GMC Sierra 2500 and 3500 vehicles equipped with a Duramax diesel 6.6 liter engine and an optional engine-block heater cord. An electrical short-circuit may occur in the engine-block heater cable or in the terminals that connect the heater cable to the block heater.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212329840
Recall Date: Jul 1, 2021
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019 Chevrolet Silverado 4500, 5500 and 6500 vehicles and 2017-2019 Chevrolet Silverado 2500 and 3500 vehicles and GMC Sierra 2500 and 3500 vehicles equipped with Duramax 6.6 liter diesel engines and an optional engine-block heater. The engine block heater cord or the terminals that connect the heater cord to the block heater may short circuit and fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N182206310, -11, -12
Recall Date: Apr 25, 2019
Consumer Complaints
34 ComplaintsGeneral Motors, Llc
Defect Description:
ENGINE AND ENGINE COOLING:ENGINE:DIESEL
Potential Consequences:
Emissions Code showed up on the dash display. Tried to fix the fuel filter and cleaned a sensor off and it still shows the emissions code.
Corrective Action:
Emissions Code showed up on the dash display. Tried to fix the fuel filter and cleaned a sensor off and it still shows the emissions code.
Additional Notes:
Emissions Code showed up on the dash display. Tried to fix the fuel filter and cleaned a sensor off and it still shows the emissions code.
Mfg Campaign: 11674331
Recall Date: Jul 17, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
While merging into highway traffic the truck surged with RPM going to 5,000. Shortly after this event there was a grinding or rattling noise in the transmission bell housing along with unusual shifting behavior and a repeatble vibration + rotational noise between 50 and 60 MPH. The vehicle was brought to the dealer for inspection at least 4 times with claims they could not hear the obvious noise that did not go away. On the last drop off, I picked up the vehicle and the noise was gone but the shifting behavior and the constant vibration from the transmission still persists. The dealer said GMC would replace the transmission for approximately $10,000 but I would need to cover 50% of the cost. Vehicle had 35,700 miles on it and was 4 months beyond the 5yr warranty. Still unrepaired. No warning lamps, messages, or codes. Transmission component failure is imminent based on the vehicle behavior
Corrective Action:
While merging into highway traffic the truck surged with RPM going to 5,000. Shortly after this event there was a grinding or rattling noise in the transmission bell housing along with unusual shifting behavior and a repeatble vibration + rotational noise between 50 and 60 MPH. The vehicle was brought to the dealer for inspection at least 4 times with claims they could not hear the obvious noise that did not go away. On the last drop off, I picked up the vehicle and the noise was gone but the shifting behavior and the constant vibration from the transmission still persists. The dealer said GMC would replace the transmission for approximately $10,000 but I would need to cover 50% of the cost. Vehicle had 35,700 miles on it and was 4 months beyond the 5yr warranty. Still unrepaired. No warning lamps, messages, or codes. Transmission component failure is imminent based on the vehicle behavior
Additional Notes:
While merging into highway traffic the truck surged with RPM going to 5,000. Shortly after this event there was a grinding or rattling noise in the transmission bell housing along with unusual shifting behavior and a repeatble vibration + rotational noise between 50 and 60 MPH. The vehicle was brought to the dealer for inspection at least 4 times with claims they could not hear the obvious noise that did not go away. On the last drop off, I picked up the vehicle and the noise was gone but the shifting behavior and the constant vibration from the transmission still persists. The dealer said GMC would replace the transmission for approximately $10,000 but I would need to cover 50% of the cost. Vehicle had 35,700 miles on it and was 4 months beyond the 5yr warranty. Still unrepaired. No warning lamps, messages, or codes. Transmission component failure is imminent based on the vehicle behavior
Mfg Campaign: 11669560
Recall Date: Jun 26, 2025
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The manufacturer placed two 12v batteries to start the truck with one being located on the passenger side just in front of the cowl of the cab. The factory OEM batteries are known to overheat when charging which is exactly what mine did and as the battery boils over with sulfuric acid, the acid is vaporized and ingested into the cabin. It’s a diesel so it’s common for me to take my dog in the rear crew cab with me and leave the engine running so the cabin will stay cool in the summer while I work my contractor job. When I let the engine idle with windows up and AC on the overcharged battery introduced the vaporized sulfuric acid into the cabin and rendered the interior deadly toxic. Luckily I was only gone from the truck for about 10 minutes but in this amount of time the acid was very bad and caused burns in my dogs throat and mine while driving home. I can only imagine if this scenario were to take place with kids left in the truck for many reasons to stay cool but could easily turn into a deadly situation. PLEASE look into this before someone or some poor animal is fatally injured or killed.
Corrective Action:
The manufacturer placed two 12v batteries to start the truck with one being located on the passenger side just in front of the cowl of the cab. The factory OEM batteries are known to overheat when charging which is exactly what mine did and as the battery boils over with sulfuric acid, the acid is vaporized and ingested into the cabin. It’s a diesel so it’s common for me to take my dog in the rear crew cab with me and leave the engine running so the cabin will stay cool in the summer while I work my contractor job. When I let the engine idle with windows up and AC on the overcharged battery introduced the vaporized sulfuric acid into the cabin and rendered the interior deadly toxic. Luckily I was only gone from the truck for about 10 minutes but in this amount of time the acid was very bad and caused burns in my dogs throat and mine while driving home. I can only imagine if this scenario were to take place with kids left in the truck for many reasons to stay cool but could easily turn into a deadly situation. PLEASE look into this before someone or some poor animal is fatally injured or killed.
Additional Notes:
The manufacturer placed two 12v batteries to start the truck with one being located on the passenger side just in front of the cowl of the cab. The factory OEM batteries are known to overheat when charging which is exactly what mine did and as the battery boils over with sulfuric acid, the acid is vaporized and ingested into the cabin. It’s a diesel so it’s common for me to take my dog in the rear crew cab with me and leave the engine running so the cabin will stay cool in the summer while I work my contractor job. When I let the engine idle with windows up and AC on the overcharged battery introduced the vaporized sulfuric acid into the cabin and rendered the interior deadly toxic. Luckily I was only gone from the truck for about 10 minutes but in this amount of time the acid was very bad and caused burns in my dogs throat and mine while driving home. I can only imagine if this scenario were to take place with kids left in the truck for many reasons to stay cool but could easily turn into a deadly situation. PLEASE look into this before someone or some poor animal is fatally injured or killed.
Mfg Campaign: 11666873
Recall Date: Jun 13, 2025
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
The antilock braking system is not functioning properly. The sensor for the anti-lock brake control pump module is defective
Corrective Action:
The antilock braking system is not functioning properly. The sensor for the anti-lock brake control pump module is defective
Additional Notes:
The antilock braking system is not functioning properly. The sensor for the anti-lock brake control pump module is defective
Mfg Campaign: 11626142
Recall Date: Nov 19, 2024
General Motors, Llc
Defect Description:
FUEL SYSTEM, DIESEL:DELIVERY:FUEL PUMP:CONTROL/DRIVE MODULE
Potential Consequences:
The contact owns a 2019 GMC Sierra 2500. The contact stated while driving 10 MPH, the vehicle lost motive power and stalled and shut off independently. The vehicle was towed to a dealer and was diagnosed, and it was determined that the fuel pump control module needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 33,000.
Corrective Action:
The contact owns a 2019 GMC Sierra 2500. The contact stated while driving 10 MPH, the vehicle lost motive power and stalled and shut off independently. The vehicle was towed to a dealer and was diagnosed, and it was determined that the fuel pump control module needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 33,000.
Additional Notes:
The contact owns a 2019 GMC Sierra 2500. The contact stated while driving 10 MPH, the vehicle lost motive power and stalled and shut off independently. The vehicle was towed to a dealer and was diagnosed, and it was determined that the fuel pump control module needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 33,000.
Mfg Campaign: 11619152
Recall Date: Oct 10, 2024
General Motors, Llc
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2019 GMC Sierra 2500. The contact stated while driving at various speeds, the vehicle lost motive power. The coolant fan seized and failed to operate as needed. There were no warning lights illuminated. The vehicle was towed to the local dealer to be diagnosed. The contact was informed that the check engine warning light was illuminated, and the knock sensor, coolant fan clutch, injector #6, and unstated wiring harness needed to be replaced. The dealer informed the contact that the parts to repair the vehicle were on back order. The vehicle was not repaired. The manufacturer was contacted and opened a case, but no additional assistance was provided. The failure mileage was approximately 87,000.
Corrective Action:
The contact owns a 2019 GMC Sierra 2500. The contact stated while driving at various speeds, the vehicle lost motive power. The coolant fan seized and failed to operate as needed. There were no warning lights illuminated. The vehicle was towed to the local dealer to be diagnosed. The contact was informed that the check engine warning light was illuminated, and the knock sensor, coolant fan clutch, injector #6, and unstated wiring harness needed to be replaced. The dealer informed the contact that the parts to repair the vehicle were on back order. The vehicle was not repaired. The manufacturer was contacted and opened a case, but no additional assistance was provided. The failure mileage was approximately 87,000.
Additional Notes:
The contact owns a 2019 GMC Sierra 2500. The contact stated while driving at various speeds, the vehicle lost motive power. The coolant fan seized and failed to operate as needed. There were no warning lights illuminated. The vehicle was towed to the local dealer to be diagnosed. The contact was informed that the check engine warning light was illuminated, and the knock sensor, coolant fan clutch, injector #6, and unstated wiring harness needed to be replaced. The dealer informed the contact that the parts to repair the vehicle were on back order. The vehicle was not repaired. The manufacturer was contacted and opened a case, but no additional assistance was provided. The failure mileage was approximately 87,000.
Mfg Campaign: 11617810
Recall Date: Oct 3, 2024
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2019 GMC Sierra 2500. The contact stated while driving at various speeds, the vehicle lost motive power. The coolant fan seized and failed to operate as needed. There were no warning lights illuminated. The vehicle was towed to the local dealer to be diagnosed. The contact was informed that the check engine warning light was illuminated, and the knock sensor, coolant fan clutch, injector #6, and unstated wiring harness needed to be replaced. The dealer informed the contact that the parts to repair the vehicle were on back order. The vehicle was not repaired. The manufacturer was contacted and opened a case, but no additional assistance was provided. The failure mileage was approximately 87,000.
Corrective Action:
The contact owns a 2019 GMC Sierra 2500. The contact stated while driving at various speeds, the vehicle lost motive power. The coolant fan seized and failed to operate as needed. There were no warning lights illuminated. The vehicle was towed to the local dealer to be diagnosed. The contact was informed that the check engine warning light was illuminated, and the knock sensor, coolant fan clutch, injector #6, and unstated wiring harness needed to be replaced. The dealer informed the contact that the parts to repair the vehicle were on back order. The vehicle was not repaired. The manufacturer was contacted and opened a case, but no additional assistance was provided. The failure mileage was approximately 87,000.
Additional Notes:
The contact owns a 2019 GMC Sierra 2500. The contact stated while driving at various speeds, the vehicle lost motive power. The coolant fan seized and failed to operate as needed. There were no warning lights illuminated. The vehicle was towed to the local dealer to be diagnosed. The contact was informed that the check engine warning light was illuminated, and the knock sensor, coolant fan clutch, injector #6, and unstated wiring harness needed to be replaced. The dealer informed the contact that the parts to repair the vehicle were on back order. The vehicle was not repaired. The manufacturer was contacted and opened a case, but no additional assistance was provided. The failure mileage was approximately 87,000.
Mfg Campaign: 11617810
Recall Date: Oct 3, 2024
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
The Fuel pump power control module failed. The part is currently at the nearby Chevy dealership. The safety of myself and two passengers were compromised when the struck suddenly lost acceleration, then shortly after lost engine idle. This occurred while vehicle was in motion on a main highway leaving us stranded on the highway and no warning or indication was given. The problem was confirmed by a dealer. The vehicle and component were inspected by the dealership. There were no warning lamps, messages or symptoms prior to the part failure.
Corrective Action:
The Fuel pump power control module failed. The part is currently at the nearby Chevy dealership. The safety of myself and two passengers were compromised when the struck suddenly lost acceleration, then shortly after lost engine idle. This occurred while vehicle was in motion on a main highway leaving us stranded on the highway and no warning or indication was given. The problem was confirmed by a dealer. The vehicle and component were inspected by the dealership. There were no warning lamps, messages or symptoms prior to the part failure.
Additional Notes:
The Fuel pump power control module failed. The part is currently at the nearby Chevy dealership. The safety of myself and two passengers were compromised when the struck suddenly lost acceleration, then shortly after lost engine idle. This occurred while vehicle was in motion on a main highway leaving us stranded on the highway and no warning or indication was given. The problem was confirmed by a dealer. The vehicle and component were inspected by the dealership. There were no warning lamps, messages or symptoms prior to the part failure.
Mfg Campaign: 11610916
Recall Date: Aug 26, 2024
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
When it rains, there are puddles of water on the passenger side! Cannot figure out how the water is getting in..my concern is of a potential electrical short/ fire / failure of a system that doesn’t allow me to operate the vehicle safely! Possibly, affecting other functions of the vehicle during operation!
Corrective Action:
When it rains, there are puddles of water on the passenger side! Cannot figure out how the water is getting in..my concern is of a potential electrical short/ fire / failure of a system that doesn’t allow me to operate the vehicle safely! Possibly, affecting other functions of the vehicle during operation!
Additional Notes:
When it rains, there are puddles of water on the passenger side! Cannot figure out how the water is getting in..my concern is of a potential electrical short/ fire / failure of a system that doesn’t allow me to operate the vehicle safely! Possibly, affecting other functions of the vehicle during operation!
Mfg Campaign: 11607154
Recall Date: Aug 7, 2024
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
When it rains, there are puddles of water on the passenger side! Cannot figure out how the water is getting in..my concern is of a potential electrical short/ fire / failure of a system that doesn’t allow me to operate the vehicle safely! Possibly, affecting other functions of the vehicle during operation!
Corrective Action:
When it rains, there are puddles of water on the passenger side! Cannot figure out how the water is getting in..my concern is of a potential electrical short/ fire / failure of a system that doesn’t allow me to operate the vehicle safely! Possibly, affecting other functions of the vehicle during operation!
Additional Notes:
When it rains, there are puddles of water on the passenger side! Cannot figure out how the water is getting in..my concern is of a potential electrical short/ fire / failure of a system that doesn’t allow me to operate the vehicle safely! Possibly, affecting other functions of the vehicle during operation!
Mfg Campaign: 11607154
Recall Date: Aug 7, 2024
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Vehicle was last driven on June 23 2024 and parked in my driveway. On the evening of June 29 2024 my horn was blowing in my truck at around 10:30. While I was walking out to the vehicle it was in flames. The fire started from what I understand on the driver’s side behind the dash. Luckily no one was in the vehicle when it happened.
Corrective Action:
Vehicle was last driven on June 23 2024 and parked in my driveway. On the evening of June 29 2024 my horn was blowing in my truck at around 10:30. While I was walking out to the vehicle it was in flames. The fire started from what I understand on the driver’s side behind the dash. Luckily no one was in the vehicle when it happened.
Additional Notes:
Vehicle was last driven on June 23 2024 and parked in my driveway. On the evening of June 29 2024 my horn was blowing in my truck at around 10:30. While I was walking out to the vehicle it was in flames. The fire started from what I understand on the driver’s side behind the dash. Luckily no one was in the vehicle when it happened.
Mfg Campaign: 11597612
Recall Date: Jun 29, 2024
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
DEFECTIVE TRAILER BRAKE SWITCH ,WHICH POSES A RISK TO MOTOR VEHICLE SAFETY IF YOU ARE TOWING A TRAVEL TRAILER, WHERE BRAKES FAIL LOCK UP IS POSSIBLE DANGEROUS TO PULL
Corrective Action:
DEFECTIVE TRAILER BRAKE SWITCH ,WHICH POSES A RISK TO MOTOR VEHICLE SAFETY IF YOU ARE TOWING A TRAVEL TRAILER, WHERE BRAKES FAIL LOCK UP IS POSSIBLE DANGEROUS TO PULL
Additional Notes:
DEFECTIVE TRAILER BRAKE SWITCH ,WHICH POSES A RISK TO MOTOR VEHICLE SAFETY IF YOU ARE TOWING A TRAVEL TRAILER, WHERE BRAKES FAIL LOCK UP IS POSSIBLE DANGEROUS TO PULL
Mfg Campaign: 11533680
Recall Date: Jul 21, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
DEFECTIVE TRAILER BRAKE SWITCH ,WHICH POSES A RISK TO MOTOR VEHICLE SAFETY IF YOU ARE TOWING A TRAVEL TRAILER, WHERE BRAKES FAIL LOCK UP IS POSSIBLE DANGEROUS TO PULL
Corrective Action:
DEFECTIVE TRAILER BRAKE SWITCH ,WHICH POSES A RISK TO MOTOR VEHICLE SAFETY IF YOU ARE TOWING A TRAVEL TRAILER, WHERE BRAKES FAIL LOCK UP IS POSSIBLE DANGEROUS TO PULL
Additional Notes:
DEFECTIVE TRAILER BRAKE SWITCH ,WHICH POSES A RISK TO MOTOR VEHICLE SAFETY IF YOU ARE TOWING A TRAVEL TRAILER, WHERE BRAKES FAIL LOCK UP IS POSSIBLE DANGEROUS TO PULL
Mfg Campaign: 11533680
Recall Date: Jul 21, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TRAILER BRAKE SYSTEM NEEDS SERVICE, WARNING LIGHT CAME ON AND BEEPING LOUD STARTER LAST MONTH 6-2023 , AND MAYBE THE BRAKE CONTROL MODULE IS BAD ? CODE C1117 CAME UP
Corrective Action:
TRAILER BRAKE SYSTEM NEEDS SERVICE, WARNING LIGHT CAME ON AND BEEPING LOUD STARTER LAST MONTH 6-2023 , AND MAYBE THE BRAKE CONTROL MODULE IS BAD ? CODE C1117 CAME UP
Additional Notes:
TRAILER BRAKE SYSTEM NEEDS SERVICE, WARNING LIGHT CAME ON AND BEEPING LOUD STARTER LAST MONTH 6-2023 , AND MAYBE THE BRAKE CONTROL MODULE IS BAD ? CODE C1117 CAME UP
Mfg Campaign: 11532294
Recall Date: Jul 14, 2023
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
TRAILER BRAKE SYSTEM NEEDS SERVICE, WARNING LIGHT CAME ON AND BEEPING LOUD STARTER LAST MONTH 6-2023 , AND MAYBE THE BRAKE CONTROL MODULE IS BAD ? CODE C1117 CAME UP
Corrective Action:
TRAILER BRAKE SYSTEM NEEDS SERVICE, WARNING LIGHT CAME ON AND BEEPING LOUD STARTER LAST MONTH 6-2023 , AND MAYBE THE BRAKE CONTROL MODULE IS BAD ? CODE C1117 CAME UP
Additional Notes:
TRAILER BRAKE SYSTEM NEEDS SERVICE, WARNING LIGHT CAME ON AND BEEPING LOUD STARTER LAST MONTH 6-2023 , AND MAYBE THE BRAKE CONTROL MODULE IS BAD ? CODE C1117 CAME UP
Mfg Campaign: 11532294
Recall Date: Jul 14, 2023
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
TRAILER BRAKE SYSTEM NEEDS SERVICE, WARNING LIGHT CAME ON AND BEEPING LOUD STARTER LAST MONTH 6-2023 , AND MAYBE THE BRAKE CONTROL MODULE IS BAD ? CODE C1117 CAME UP
Corrective Action:
TRAILER BRAKE SYSTEM NEEDS SERVICE, WARNING LIGHT CAME ON AND BEEPING LOUD STARTER LAST MONTH 6-2023 , AND MAYBE THE BRAKE CONTROL MODULE IS BAD ? CODE C1117 CAME UP
Additional Notes:
TRAILER BRAKE SYSTEM NEEDS SERVICE, WARNING LIGHT CAME ON AND BEEPING LOUD STARTER LAST MONTH 6-2023 , AND MAYBE THE BRAKE CONTROL MODULE IS BAD ? CODE C1117 CAME UP
Mfg Campaign: 11532294
Recall Date: Jul 14, 2023
General Motors, Llc
Defect Description:
EQUIPMENT
Potential Consequences:
The contact owns a 2019 GMC Sierra 2500. The contact received notification of NHTSA Campaign Number: 21V496000 (Equipment); however, the part to do the recall repair was not yet available. The dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2019 GMC Sierra 2500. The contact received notification of NHTSA Campaign Number: 21V496000 (Equipment); however, the part to do the recall repair was not yet available. The dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2019 GMC Sierra 2500. The contact received notification of NHTSA Campaign Number: 21V496000 (Equipment); however, the part to do the recall repair was not yet available. The dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11513282
Recall Date: Mar 22, 2023
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
The connectors to the fuel pump have failed causing the truck to mechanically fail and not operate. This is a common problem per the diesel technician who diagnosed our truck and in his opinion should not be happening as often as it does. It’s specifically the cylinder 4 injector control circuit and diagnosis states the pins are corroded.
Corrective Action:
The connectors to the fuel pump have failed causing the truck to mechanically fail and not operate. This is a common problem per the diesel technician who diagnosed our truck and in his opinion should not be happening as often as it does. It’s specifically the cylinder 4 injector control circuit and diagnosis states the pins are corroded.
Additional Notes:
The connectors to the fuel pump have failed causing the truck to mechanically fail and not operate. This is a common problem per the diesel technician who diagnosed our truck and in his opinion should not be happening as often as it does. It’s specifically the cylinder 4 injector control circuit and diagnosis states the pins are corroded.
Mfg Campaign: 11507696
Recall Date: Feb 16, 2023
General Motors, Llc
Defect Description:
SEAT BELTS
Potential Consequences:
Driver seat belt would not recoil. Took to Royal GMC of Tucson and they said it was not a warranty covered part and would not repair it unless I paid for the seat belt replacement. Obviously, I need a seat belt as a safety feature being the driver so I had them order the seatbelt and they installed it. See attached receipt. I believe this should be a warranty item from the manufacturer as it is defective and a serious safety issue. The vehicle is a 2019. I am the only one that drives this vehicle and I have never had any accidents etc.
Corrective Action:
Driver seat belt would not recoil. Took to Royal GMC of Tucson and they said it was not a warranty covered part and would not repair it unless I paid for the seat belt replacement. Obviously, I need a seat belt as a safety feature being the driver so I had them order the seatbelt and they installed it. See attached receipt. I believe this should be a warranty item from the manufacturer as it is defective and a serious safety issue. The vehicle is a 2019. I am the only one that drives this vehicle and I have never had any accidents etc.
Additional Notes:
Driver seat belt would not recoil. Took to Royal GMC of Tucson and they said it was not a warranty covered part and would not repair it unless I paid for the seat belt replacement. Obviously, I need a seat belt as a safety feature being the driver so I had them order the seatbelt and they installed it. See attached receipt. I believe this should be a warranty item from the manufacturer as it is defective and a serious safety issue. The vehicle is a 2019. I am the only one that drives this vehicle and I have never had any accidents etc.
Mfg Campaign: 11503876
Recall Date: Jan 26, 2023
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
I purchased a 2019 GMC Certified 2500 Diesel Truck with 48000 miles I started getting alerts on my dash stating TRAILER BRAKE SYSTEM over and over. I would press the dismiss button but it would not stop from appearing and dinging over and over. I took vehicle to dealer ship since I have remaining bumper to bumper and extended warranty coverage. To my dismay I find out the Dash Trailer Brake System switch is faulty. Good thing I had an extended warranty since the bumper to bumper does not cover electrical. While truck was still under warranty the same alert came on but the GMC dealership did not find and issues. I feel the trailer brake system was defective from the start. I am being force to pay over $300.00 out of my pocket since my extended warranty did not cover the entire cost. SHAME on you GM for putting cheap quality parts on expensive trucks...
Corrective Action:
I purchased a 2019 GMC Certified 2500 Diesel Truck with 48000 miles I started getting alerts on my dash stating TRAILER BRAKE SYSTEM over and over. I would press the dismiss button but it would not stop from appearing and dinging over and over. I took vehicle to dealer ship since I have remaining bumper to bumper and extended warranty coverage. To my dismay I find out the Dash Trailer Brake System switch is faulty. Good thing I had an extended warranty since the bumper to bumper does not cover electrical. While truck was still under warranty the same alert came on but the GMC dealership did not find and issues. I feel the trailer brake system was defective from the start. I am being force to pay over $300.00 out of my pocket since my extended warranty did not cover the entire cost. SHAME on you GM for putting cheap quality parts on expensive trucks...
Additional Notes:
I purchased a 2019 GMC Certified 2500 Diesel Truck with 48000 miles I started getting alerts on my dash stating TRAILER BRAKE SYSTEM over and over. I would press the dismiss button but it would not stop from appearing and dinging over and over. I took vehicle to dealer ship since I have remaining bumper to bumper and extended warranty coverage. To my dismay I find out the Dash Trailer Brake System switch is faulty. Good thing I had an extended warranty since the bumper to bumper does not cover electrical. While truck was still under warranty the same alert came on but the GMC dealership did not find and issues. I feel the trailer brake system was defective from the start. I am being force to pay over $300.00 out of my pocket since my extended warranty did not cover the entire cost. SHAME on you GM for putting cheap quality parts on expensive trucks...
Mfg Campaign: 11490822
Recall Date: Oct 25, 2022
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