Complaints & Recalls
Official Safety Recalls - Important!
5 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2018 Chevrolet Silverado 1500, GMC Sierra 1500, 2018-2019 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 Crew Cab trucks. The left or right-side roof-rail air bag (RRAB) inflator end cap may detach from the inflator or the inflator sidewall may rupture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: N242474500
Recall Date: Oct 10, 2024
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2017-2019 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 vehicles equipped with a dual fuel tank option. The rear fuel tank may collapse and prevent the fuel pump from transferring fuel to the front tank, resulting in an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N222368030
Recall Date: Feb 2, 2023
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2017-2019 Chevrolet Silverado 2500, 3500 and 2017-2019 GMC Sierra 2500 and 3500 vehicles equipped with a Duramax diesel 6.6 liter engine and an optional engine-block heater cord. An electrical short-circuit may occur in the engine-block heater cable or in the terminals that connect the heater cable to the block heater.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212329840
Recall Date: Jul 1, 2021
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019 Chevrolet Silverado 4500, 5500 and 6500 vehicles and 2017-2019 Chevrolet Silverado 2500 and 3500 vehicles and GMC Sierra 2500 and 3500 vehicles equipped with Duramax 6.6 liter diesel engines and an optional engine-block heater. The engine block heater cord or the terminals that connect the heater cord to the block heater may short circuit and fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N182206310, -11, -12
Recall Date: Apr 25, 2019
General Motors Llc
Safety Issue:
General Motors (GM) is recalling certain 2017-2018 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 trucks. The front seat belt retractor assemblies were built with the incorrect torsion bar. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 209, "Seat Belt Assemblies."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17368, 17375, 17376
Recall Date: Sep 14, 2017
Consumer Complaints
42 ComplaintsGeneral Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Faulty pigtail connector for fule injectors. Cause The vehicle to shut down even while going down the highway possibly causing injury by immediate deceleration wich could cause an accident. For me on this vehicle I’ve had this happen three times and it has cost me anywhere from $800 to 1000 per injector especially if damage is done to one of the fuel injectors.
Corrective Action:
Faulty pigtail connector for fule injectors. Cause The vehicle to shut down even while going down the highway possibly causing injury by immediate deceleration wich could cause an accident. For me on this vehicle I’ve had this happen three times and it has cost me anywhere from $800 to 1000 per injector especially if damage is done to one of the fuel injectors.
Additional Notes:
Faulty pigtail connector for fule injectors. Cause The vehicle to shut down even while going down the highway possibly causing injury by immediate deceleration wich could cause an accident. For me on this vehicle I’ve had this happen three times and it has cost me anywhere from $800 to 1000 per injector especially if damage is done to one of the fuel injectors.
Mfg Campaign: 11460968
Recall Date: Apr 15, 2022
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
2018 GMC SIERRA 2500 HD. CONSUMER WRITES IN REGARDS TO ACCELERATION ISSUES. THE CONSUMER STATED THE VEHICLE DISPLAYED WARNING LIGHTS. AND BEGAN SHAKING. THE VEHICLE BECAME DIFFICULT TO ACCELERATE. THE DEALER INFORMED THE CONSUMER THAT NUMBER 4 INJECTOR WAS THE CAUSE OF THE FAILURE. THE VEHICLE WAS REPAIRED. SHORTLY AFTER, THE GLOW PLUG FAILED AND THE COMPUTER REQUIRED AN UPDATE. THE CONSUMER REQUESTED TO REIMBURSED FOR THE RENTAL VEHICLE AS WELL AS REPAIR COSTS.
Corrective Action:
2018 GMC SIERRA 2500 HD. CONSUMER WRITES IN REGARDS TO ACCELERATION ISSUES. THE CONSUMER STATED THE VEHICLE DISPLAYED WARNING LIGHTS. AND BEGAN SHAKING. THE VEHICLE BECAME DIFFICULT TO ACCELERATE. THE DEALER INFORMED THE CONSUMER THAT NUMBER 4 INJECTOR WAS THE CAUSE OF THE FAILURE. THE VEHICLE WAS REPAIRED. SHORTLY AFTER, THE GLOW PLUG FAILED AND THE COMPUTER REQUIRED AN UPDATE. THE CONSUMER REQUESTED TO REIMBURSED FOR THE RENTAL VEHICLE AS WELL AS REPAIR COSTS.
Additional Notes:
2018 GMC SIERRA 2500 HD. CONSUMER WRITES IN REGARDS TO ACCELERATION ISSUES. THE CONSUMER STATED THE VEHICLE DISPLAYED WARNING LIGHTS. AND BEGAN SHAKING. THE VEHICLE BECAME DIFFICULT TO ACCELERATE. THE DEALER INFORMED THE CONSUMER THAT NUMBER 4 INJECTOR WAS THE CAUSE OF THE FAILURE. THE VEHICLE WAS REPAIRED. SHORTLY AFTER, THE GLOW PLUG FAILED AND THE COMPUTER REQUIRED AN UPDATE. THE CONSUMER REQUESTED TO REIMBURSED FOR THE RENTAL VEHICLE AS WELL AS REPAIR COSTS.
Mfg Campaign: 11451874
Recall Date: Feb 14, 2022
General Motors, Llc
Defect Description:
EQUIPMENT
Potential Consequences:
The contact owns a 2018 GMC Sierra 2500. The contact received notification of NHTSA Campaign Number: 21V496000 (Equipment) however, the part to do the recall repair was not yet available. The local dealer was contacted and it was confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2018 GMC Sierra 2500. The contact received notification of NHTSA Campaign Number: 21V496000 (Equipment) however, the part to do the recall repair was not yet available. The local dealer was contacted and it was confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2018 GMC Sierra 2500. The contact received notification of NHTSA Campaign Number: 21V496000 (Equipment) however, the part to do the recall repair was not yet available. The local dealer was contacted and it was confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11451143
Recall Date: Feb 9, 2022
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Diesel exhaust fluid systems limited to slower speeds causing traffic back up. Issue is these components are failing on these trucks. Mine failed with in 3 yrs of manufacture date.
Corrective Action:
Diesel exhaust fluid systems limited to slower speeds causing traffic back up. Issue is these components are failing on these trucks. Mine failed with in 3 yrs of manufacture date.
Additional Notes:
Diesel exhaust fluid systems limited to slower speeds causing traffic back up. Issue is these components are failing on these trucks. Mine failed with in 3 yrs of manufacture date.
Mfg Campaign: 11443047
Recall Date: Dec 8, 2021
General Motors, Llc
Defect Description:
EQUIPMENT
Potential Consequences:
The contact owns a 2018 GMC Sierra 2500. The contact received notification of NHTSA Campaign Number: 21V496000 (Equipment) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2018 GMC Sierra 2500. The contact received notification of NHTSA Campaign Number: 21V496000 (Equipment) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2018 GMC Sierra 2500. The contact received notification of NHTSA Campaign Number: 21V496000 (Equipment) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11440272
Recall Date: Nov 12, 2021
General Motors, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Both the outside mirrors are loose and will fold while driving. At night if I am not aware and it is dark the mirror fails to identify vehicles in the visibility area because they vibrate closed to the door from the driving air on the mirror. I will have to pull over and push the mirror back. I have brought it to the dealer and they say they all do it. It is normal. The issues has been confirmed by the dealer. It has been present on the car for about 1 year. The internet is filled with this safety complaint. They are starting to fold when you close the door.
Corrective Action:
Both the outside mirrors are loose and will fold while driving. At night if I am not aware and it is dark the mirror fails to identify vehicles in the visibility area because they vibrate closed to the door from the driving air on the mirror. I will have to pull over and push the mirror back. I have brought it to the dealer and they say they all do it. It is normal. The issues has been confirmed by the dealer. It has been present on the car for about 1 year. The internet is filled with this safety complaint. They are starting to fold when you close the door.
Additional Notes:
Both the outside mirrors are loose and will fold while driving. At night if I am not aware and it is dark the mirror fails to identify vehicles in the visibility area because they vibrate closed to the door from the driving air on the mirror. I will have to pull over and push the mirror back. I have brought it to the dealer and they say they all do it. It is normal. The issues has been confirmed by the dealer. It has been present on the car for about 1 year. The internet is filled with this safety complaint. They are starting to fold when you close the door.
Mfg Campaign: 11436703
Recall Date: Oct 13, 2021
General Motors, Llc
Defect Description:
EQUIPMENT
Potential Consequences:
The contact owns a 2018 GMC Sierra 2500. The contact received a notification for NHTSA Campaign Number: 21V496000 (Equipment) however, the part to do the recall repair was unavailable. The dealer had been notified about the recall; however, the contact was informed that the part was not yet available. The manufacturer had been notified of the recall. The contact recently stated that the check engine warning light was illuminated. The contact also stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was 30,600. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2018 GMC Sierra 2500. The contact received a notification for NHTSA Campaign Number: 21V496000 (Equipment) however, the part to do the recall repair was unavailable. The dealer had been notified about the recall; however, the contact was informed that the part was not yet available. The manufacturer had been notified of the recall. The contact recently stated that the check engine warning light was illuminated. The contact also stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was 30,600. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2018 GMC Sierra 2500. The contact received a notification for NHTSA Campaign Number: 21V496000 (Equipment) however, the part to do the recall repair was unavailable. The dealer had been notified about the recall; however, the contact was informed that the part was not yet available. The manufacturer had been notified of the recall. The contact recently stated that the check engine warning light was illuminated. The contact also stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was 30,600. VIN tool confirms parts not available.
Mfg Campaign: 11435349
Recall Date: Oct 4, 2021
General Motors, Llc
Defect Description:
EQUIPMENT
Potential Consequences:
The contact owns a 2018 GMC Sierra 2500. The contact received notification of NHTSA Campaign Number: 21V496000 (Equipment) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and informed the contact that parts were not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts are not available.
Corrective Action:
The contact owns a 2018 GMC Sierra 2500. The contact received notification of NHTSA Campaign Number: 21V496000 (Equipment) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and informed the contact that parts were not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts are not available.
Additional Notes:
The contact owns a 2018 GMC Sierra 2500. The contact received notification of NHTSA Campaign Number: 21V496000 (Equipment) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and informed the contact that parts were not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts are not available.
Mfg Campaign: 11434999
Recall Date: Sep 30, 2021
General Motors, Llc
Defect Description:
TIRES
Potential Consequences:
LT265 60 R20 Goodyear Wrangler SR-A tire experienced a tread separation while traveling at 68 MPH. This resulted in significant vibration in the steering. This tire was inspected at a tire shop and the tread separation was confirmed. The tire still had 7/32 of tread left at the time of the failure. There were no prior indications of the eminent failure of the tire. This was the first of two Goodyear Wrangler tire failures for tread separation within 300 mile of each other.
Corrective Action:
LT265 60 R20 Goodyear Wrangler SR-A tire experienced a tread separation while traveling at 68 MPH. This resulted in significant vibration in the steering. This tire was inspected at a tire shop and the tread separation was confirmed. The tire still had 7/32 of tread left at the time of the failure. There were no prior indications of the eminent failure of the tire. This was the first of two Goodyear Wrangler tire failures for tread separation within 300 mile of each other.
Additional Notes:
LT265 60 R20 Goodyear Wrangler SR-A tire experienced a tread separation while traveling at 68 MPH. This resulted in significant vibration in the steering. This tire was inspected at a tire shop and the tread separation was confirmed. The tire still had 7/32 of tread left at the time of the failure. There were no prior indications of the eminent failure of the tire. This was the first of two Goodyear Wrangler tire failures for tread separation within 300 mile of each other.
Mfg Campaign: 11430187
Recall Date: Aug 23, 2021
General Motors, Llc
Defect Description:
SEAT BELTS
Potential Consequences:
THE PASSENGER SEAT HAS NO WARNING SYSTEM IF THE SEAT BELT IS NOT BUCKLED. ON THIS VEHICLE ONLY THE DRIVER HAS A WARNING FOR AN UNBUCKLED SEAT BELT. *TR
Corrective Action:
THE PASSENGER SEAT HAS NO WARNING SYSTEM IF THE SEAT BELT IS NOT BUCKLED. ON THIS VEHICLE ONLY THE DRIVER HAS A WARNING FOR AN UNBUCKLED SEAT BELT. *TR
Additional Notes:
THE PASSENGER SEAT HAS NO WARNING SYSTEM IF THE SEAT BELT IS NOT BUCKLED. ON THIS VEHICLE ONLY THE DRIVER HAS A WARNING FOR AN UNBUCKLED SEAT BELT. *TR
Mfg Campaign: 11324592
Recall Date: May 14, 2020
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
HEADLIGHT SHAKES AND FLICKERS WHILE DRIVING OVER BUMPS IN THE ROAD. HAPPENS ON CITY STREETS AND HIGHWAYS. FLICKERING IS VERY DISTRACTING AND DRAWS ATTENTION AWAY FROM YOUR SURROUNDINGS.
Corrective Action:
HEADLIGHT SHAKES AND FLICKERS WHILE DRIVING OVER BUMPS IN THE ROAD. HAPPENS ON CITY STREETS AND HIGHWAYS. FLICKERING IS VERY DISTRACTING AND DRAWS ATTENTION AWAY FROM YOUR SURROUNDINGS.
Additional Notes:
HEADLIGHT SHAKES AND FLICKERS WHILE DRIVING OVER BUMPS IN THE ROAD. HAPPENS ON CITY STREETS AND HIGHWAYS. FLICKERING IS VERY DISTRACTING AND DRAWS ATTENTION AWAY FROM YOUR SURROUNDINGS.
Mfg Campaign: 11320881
Recall Date: Apr 12, 2020
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
MY 2018 GMC SIERRA HD EXPERIENCED AN ELECTRICAL SHORT OR OVERLOAD, CAUSING A THERMAL EVENT THAT MELTED AREAS AROUND THE REAR DEFROST CIRCUIT. LOTS OF SMOKE AND BURNING SMELL, BUT LUCKILY, I DID NOT SEE FLAMES. THE EXACT ISSUE IS CURRENTLY BEING ADDRESSED UNDER GM RECALL# "N192265660 REAR WINDOW DEFROSTER THERMAL EVENTS", HOWEVER MY VIN IS NOT INCLUDED. THE ISSUE I HAD IS EXACTLY WHAT IS DESCRIBED AND I BELIEVE SHOULD BE INCLUDED IN THE RECALL. I'VE ATTACHED A FEW IMAGES OF THE BURNED, MELTED AND BROKEN PARTS. AGAIN, I'M LUCKY THERE WAS ONLY SMOKE WHEN THIS HAPPENED, AND NO FIRE. PLEASE REVIEW AND ADVISE
Corrective Action:
MY 2018 GMC SIERRA HD EXPERIENCED AN ELECTRICAL SHORT OR OVERLOAD, CAUSING A THERMAL EVENT THAT MELTED AREAS AROUND THE REAR DEFROST CIRCUIT. LOTS OF SMOKE AND BURNING SMELL, BUT LUCKILY, I DID NOT SEE FLAMES. THE EXACT ISSUE IS CURRENTLY BEING ADDRESSED UNDER GM RECALL# "N192265660 REAR WINDOW DEFROSTER THERMAL EVENTS", HOWEVER MY VIN IS NOT INCLUDED. THE ISSUE I HAD IS EXACTLY WHAT IS DESCRIBED AND I BELIEVE SHOULD BE INCLUDED IN THE RECALL. I'VE ATTACHED A FEW IMAGES OF THE BURNED, MELTED AND BROKEN PARTS. AGAIN, I'M LUCKY THERE WAS ONLY SMOKE WHEN THIS HAPPENED, AND NO FIRE. PLEASE REVIEW AND ADVISE
Additional Notes:
MY 2018 GMC SIERRA HD EXPERIENCED AN ELECTRICAL SHORT OR OVERLOAD, CAUSING A THERMAL EVENT THAT MELTED AREAS AROUND THE REAR DEFROST CIRCUIT. LOTS OF SMOKE AND BURNING SMELL, BUT LUCKILY, I DID NOT SEE FLAMES. THE EXACT ISSUE IS CURRENTLY BEING ADDRESSED UNDER GM RECALL# "N192265660 REAR WINDOW DEFROSTER THERMAL EVENTS", HOWEVER MY VIN IS NOT INCLUDED. THE ISSUE I HAD IS EXACTLY WHAT IS DESCRIBED AND I BELIEVE SHOULD BE INCLUDED IN THE RECALL. I'VE ATTACHED A FEW IMAGES OF THE BURNED, MELTED AND BROKEN PARTS. AGAIN, I'M LUCKY THERE WAS ONLY SMOKE WHEN THIS HAPPENED, AND NO FIRE. PLEASE REVIEW AND ADVISE
Mfg Campaign: 11318830
Recall Date: Mar 20, 2020
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
REAR CAMERA ONLY WORKS INTERMITTENTLY AND NEVER EARLY MORNINGS WHEN TRUCK IS PUT IN REVERSE. A BLUE SCREEN COMES UP WITH 'SERVICE BACK UP CAMERA ' ON SCREEN.
Corrective Action:
REAR CAMERA ONLY WORKS INTERMITTENTLY AND NEVER EARLY MORNINGS WHEN TRUCK IS PUT IN REVERSE. A BLUE SCREEN COMES UP WITH 'SERVICE BACK UP CAMERA ' ON SCREEN.
Additional Notes:
REAR CAMERA ONLY WORKS INTERMITTENTLY AND NEVER EARLY MORNINGS WHEN TRUCK IS PUT IN REVERSE. A BLUE SCREEN COMES UP WITH 'SERVICE BACK UP CAMERA ' ON SCREEN.
Mfg Campaign: 11301726
Recall Date: Jan 24, 2020
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
WHILE TRYING TO MERGE ONTO THE INSTERSTATE MY TRUCK STARTED LOST POWER AND STARTED TO CHUG. MY TRUCK SLOWED DRASTICALLY WHICH CAUSED A TRACTOR/TRAILER TO ALMOST RUN INTO THE BACK OF ME. THIS HAS BEEN AN ONGOING ISSUE THAT MY DEALERSHIP HAS ADDRESSED BY REFLASHING MY COMPUTER. TO MY KNOWLEDGE THE FIRST FLASH WAS FOR THE TRANSMISSION AND THE SECOND TIME WAS FOR THE FUEL INJECTORS. THE REPROGRAMMING HAS NOT FIXED THE ISSUE. I WAS TRYING TO MERGE WITH TRAFFIC ON I 80 IN UTAH
Corrective Action:
WHILE TRYING TO MERGE ONTO THE INSTERSTATE MY TRUCK STARTED LOST POWER AND STARTED TO CHUG. MY TRUCK SLOWED DRASTICALLY WHICH CAUSED A TRACTOR/TRAILER TO ALMOST RUN INTO THE BACK OF ME. THIS HAS BEEN AN ONGOING ISSUE THAT MY DEALERSHIP HAS ADDRESSED BY REFLASHING MY COMPUTER. TO MY KNOWLEDGE THE FIRST FLASH WAS FOR THE TRANSMISSION AND THE SECOND TIME WAS FOR THE FUEL INJECTORS. THE REPROGRAMMING HAS NOT FIXED THE ISSUE. I WAS TRYING TO MERGE WITH TRAFFIC ON I 80 IN UTAH
Additional Notes:
WHILE TRYING TO MERGE ONTO THE INSTERSTATE MY TRUCK STARTED LOST POWER AND STARTED TO CHUG. MY TRUCK SLOWED DRASTICALLY WHICH CAUSED A TRACTOR/TRAILER TO ALMOST RUN INTO THE BACK OF ME. THIS HAS BEEN AN ONGOING ISSUE THAT MY DEALERSHIP HAS ADDRESSED BY REFLASHING MY COMPUTER. TO MY KNOWLEDGE THE FIRST FLASH WAS FOR THE TRANSMISSION AND THE SECOND TIME WAS FOR THE FUEL INJECTORS. THE REPROGRAMMING HAS NOT FIXED THE ISSUE. I WAS TRYING TO MERGE WITH TRAFFIC ON I 80 IN UTAH
Mfg Campaign: 11289536
Recall Date: Dec 16, 2019
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2018 GMC SIERRA 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V328000 (ENGINE); HOWEVER, THE PARTS FOR THE RECALL REMEDY WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. JONES BUICK GMC OF LANCASTER (1335 MANHEIM PIKE, LANCASTER, PA 17601, (717) 394-0711), TURNER BUICK GMC (612 E MAIN ST, NEW HOLLAND, PA 17557, (866) 680-8360) AND KEIM CHEVROLET INC (3265 LINCOLN HWY E, PARADISE, PA 17562, (717) 879-9614) WERE CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE AND WERE BEING SHIPPED TO THE NORTHERN STATES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Corrective Action:
TL* THE CONTACT OWNS A 2018 GMC SIERRA 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V328000 (ENGINE); HOWEVER, THE PARTS FOR THE RECALL REMEDY WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. JONES BUICK GMC OF LANCASTER (1335 MANHEIM PIKE, LANCASTER, PA 17601, (717) 394-0711), TURNER BUICK GMC (612 E MAIN ST, NEW HOLLAND, PA 17557, (866) 680-8360) AND KEIM CHEVROLET INC (3265 LINCOLN HWY E, PARADISE, PA 17562, (717) 879-9614) WERE CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE AND WERE BEING SHIPPED TO THE NORTHERN STATES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Additional Notes:
TL* THE CONTACT OWNS A 2018 GMC SIERRA 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V328000 (ENGINE); HOWEVER, THE PARTS FOR THE RECALL REMEDY WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. JONES BUICK GMC OF LANCASTER (1335 MANHEIM PIKE, LANCASTER, PA 17601, (717) 394-0711), TURNER BUICK GMC (612 E MAIN ST, NEW HOLLAND, PA 17557, (866) 680-8360) AND KEIM CHEVROLET INC (3265 LINCOLN HWY E, PARADISE, PA 17562, (717) 879-9614) WERE CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE AND WERE BEING SHIPPED TO THE NORTHERN STATES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Mfg Campaign: 11286375
Recall Date: Dec 2, 2019
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2018 GMC SIERRA 2500. WHILE DRIVING 30-50 MPH UP A HILL, THE VEHICLE SHUDDERED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 5,641. THE VIN WAS INVALID.
Corrective Action:
TL* THE CONTACT OWNS A 2018 GMC SIERRA 2500. WHILE DRIVING 30-50 MPH UP A HILL, THE VEHICLE SHUDDERED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 5,641. THE VIN WAS INVALID.
Additional Notes:
TL* THE CONTACT OWNS A 2018 GMC SIERRA 2500. WHILE DRIVING 30-50 MPH UP A HILL, THE VEHICLE SHUDDERED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 5,641. THE VIN WAS INVALID.
Mfg Campaign: 11256119
Recall Date: Sep 17, 2019
General Motors, Llc
Defect Description:
TIRES:SIDEWALL
Potential Consequences:
TL* THE CONTACT OWNS A 2018 GMC SIERRA 2500 EQUIPPED WITH ORIGINAL FIRESTONE TRANSFORCE H/T TIRES, SIZE: 245/75/R17 (NA). UPON INSPECTION, THE CONTACT DISCOVERED THAT ALL FOUR TIRES HAD EXPERIENCED SIDEWALL BUBBLING. THE UNUSED SPARE TIRE ALSO EXPERIENCED THE FAILURE. THE VEHICLE WAS TAKEN TO GRIFFIN MOTOR COMPANY (2500 WEST ROOSEVELT BLVD, MONROE, NC) TO BE DIAGNOSED, BUT NO FAILURE WAS FOUND. THE TIRES WERE EXAMINED AT THE FIRESTONE TIRE CENTER AND THE CONTACT WAS INFORMED THAT THE TIRES WERE DEFECTIVE. THE TIRE MANUFACTURER WAS ALSO NOTIFIED. THE VEHICLE AND TIRE FAILURE MILEAGE WAS 8,000. *TR
Corrective Action:
TL* THE CONTACT OWNS A 2018 GMC SIERRA 2500 EQUIPPED WITH ORIGINAL FIRESTONE TRANSFORCE H/T TIRES, SIZE: 245/75/R17 (NA). UPON INSPECTION, THE CONTACT DISCOVERED THAT ALL FOUR TIRES HAD EXPERIENCED SIDEWALL BUBBLING. THE UNUSED SPARE TIRE ALSO EXPERIENCED THE FAILURE. THE VEHICLE WAS TAKEN TO GRIFFIN MOTOR COMPANY (2500 WEST ROOSEVELT BLVD, MONROE, NC) TO BE DIAGNOSED, BUT NO FAILURE WAS FOUND. THE TIRES WERE EXAMINED AT THE FIRESTONE TIRE CENTER AND THE CONTACT WAS INFORMED THAT THE TIRES WERE DEFECTIVE. THE TIRE MANUFACTURER WAS ALSO NOTIFIED. THE VEHICLE AND TIRE FAILURE MILEAGE WAS 8,000. *TR
Additional Notes:
TL* THE CONTACT OWNS A 2018 GMC SIERRA 2500 EQUIPPED WITH ORIGINAL FIRESTONE TRANSFORCE H/T TIRES, SIZE: 245/75/R17 (NA). UPON INSPECTION, THE CONTACT DISCOVERED THAT ALL FOUR TIRES HAD EXPERIENCED SIDEWALL BUBBLING. THE UNUSED SPARE TIRE ALSO EXPERIENCED THE FAILURE. THE VEHICLE WAS TAKEN TO GRIFFIN MOTOR COMPANY (2500 WEST ROOSEVELT BLVD, MONROE, NC) TO BE DIAGNOSED, BUT NO FAILURE WAS FOUND. THE TIRES WERE EXAMINED AT THE FIRESTONE TIRE CENTER AND THE CONTACT WAS INFORMED THAT THE TIRES WERE DEFECTIVE. THE TIRE MANUFACTURER WAS ALSO NOTIFIED. THE VEHICLE AND TIRE FAILURE MILEAGE WAS 8,000. *TR
Mfg Campaign: 11252971
Recall Date: Sep 3, 2019
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
HID HEADLIGHTS SHAKE WHEN HITTING THE SLIGHTEST BUMP IN THE ROAD. GM SAYS IT'S NORMAL AND REFUSES TO TRY TO FIX.
Corrective Action:
HID HEADLIGHTS SHAKE WHEN HITTING THE SLIGHTEST BUMP IN THE ROAD. GM SAYS IT'S NORMAL AND REFUSES TO TRY TO FIX.
Additional Notes:
HID HEADLIGHTS SHAKE WHEN HITTING THE SLIGHTEST BUMP IN THE ROAD. GM SAYS IT'S NORMAL AND REFUSES TO TRY TO FIX.
Mfg Campaign: 11204045
Recall Date: Apr 26, 2019
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
TRUCK BEGAN ROLLING DOWNHILL WHILE THE VEHICLE WAS IN PARK WITH THE KEYS OUT OF TGE IGNITION. I WAS REMOVING A CHILD SEAT FROM THE PASSENGER SIDE REAR SEAT AT THE TIME. SPOUSE WAS ABLE TO HURRIEDLY JUMP INTO THE VEHICLE AND APPLY THE BRAKES.
Corrective Action:
TRUCK BEGAN ROLLING DOWNHILL WHILE THE VEHICLE WAS IN PARK WITH THE KEYS OUT OF TGE IGNITION. I WAS REMOVING A CHILD SEAT FROM THE PASSENGER SIDE REAR SEAT AT THE TIME. SPOUSE WAS ABLE TO HURRIEDLY JUMP INTO THE VEHICLE AND APPLY THE BRAKES.
Additional Notes:
TRUCK BEGAN ROLLING DOWNHILL WHILE THE VEHICLE WAS IN PARK WITH THE KEYS OUT OF TGE IGNITION. I WAS REMOVING A CHILD SEAT FROM THE PASSENGER SIDE REAR SEAT AT THE TIME. SPOUSE WAS ABLE TO HURRIEDLY JUMP INTO THE VEHICLE AND APPLY THE BRAKES.
Mfg Campaign: 11151083
Recall Date: Nov 12, 2018
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
HEADLIGHTS SHAKE WHEN GOING OVER BUMPS IN HIGHWAY. ITS DISTRACTING AND IRRITATING AND TAKES YOUR ATTENTION FROM THE ROAD WHEN IT HAPPENS.
Corrective Action:
HEADLIGHTS SHAKE WHEN GOING OVER BUMPS IN HIGHWAY. ITS DISTRACTING AND IRRITATING AND TAKES YOUR ATTENTION FROM THE ROAD WHEN IT HAPPENS.
Additional Notes:
HEADLIGHTS SHAKE WHEN GOING OVER BUMPS IN HIGHWAY. ITS DISTRACTING AND IRRITATING AND TAKES YOUR ATTENTION FROM THE ROAD WHEN IT HAPPENS.
Mfg Campaign: 11140670
Recall Date: Oct 16, 2018
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