Complaints & Recalls
Official Safety Recalls - Important!
10 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2017-2019 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 vehicles equipped with a dual fuel tank option. The rear fuel tank may collapse and prevent the fuel pump from transferring fuel to the front tank, resulting in an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N222368030
Recall Date: Feb 2, 2023
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2017-2019 Chevrolet Silverado 2500, 3500 and 2017-2019 GMC Sierra 2500 and 3500 vehicles equipped with a Duramax diesel 6.6 liter engine and an optional engine-block heater cord. An electrical short-circuit may occur in the engine-block heater cable or in the terminals that connect the heater cable to the block heater.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212329840
Recall Date: Jul 1, 2021
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019 Chevrolet Silverado 4500, 5500 and 6500 vehicles and 2017-2019 Chevrolet Silverado 2500 and 3500 vehicles and GMC Sierra 2500 and 3500 vehicles equipped with Duramax 6.6 liter diesel engines and an optional engine-block heater. The engine block heater cord or the terminals that connect the heater cord to the block heater may short circuit and fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N182206310, -11, -12
Recall Date: Apr 25, 2019
General Motors Llc
Safety Issue:
General Motors (GM) is recalling certain 2017-2018 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 trucks. The front seat belt retractor assemblies were built with the incorrect torsion bar. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 209, "Seat Belt Assemblies."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17368, 17375, 17376
Recall Date: Sep 14, 2017
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17287
Recall Date: Jul 10, 2017
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16007
Recall Date: Sep 8, 2016
Consumer Complaints
49 ComplaintsGeneral Motors, Llc
Defect Description:
EQUIPMENT
Potential Consequences:
The contact owns a 2017 GMC Sierra 2500. The contact received notification of NHTSA Campaign Number: 21V496000 (Equipment) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2017 GMC Sierra 2500. The contact received notification of NHTSA Campaign Number: 21V496000 (Equipment) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2017 GMC Sierra 2500. The contact received notification of NHTSA Campaign Number: 21V496000 (Equipment) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11460439
Recall Date: Apr 11, 2022
General Motors, Llc
Defect Description:
EQUIPMENT
Potential Consequences:
The contact owns a 2017 GMC Sierra 2500. The contact received a notification for NHTSA Campaign Number: 21V496000 (Equipment) however, the part to do the recall repair was not yet available. The dealer had been notified about the recall and confirmed that the parts were not yet available. The manufacturer was also notified of the recall but offered no assistance. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2017 GMC Sierra 2500. The contact received a notification for NHTSA Campaign Number: 21V496000 (Equipment) however, the part to do the recall repair was not yet available. The dealer had been notified about the recall and confirmed that the parts were not yet available. The manufacturer was also notified of the recall but offered no assistance. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2017 GMC Sierra 2500. The contact received a notification for NHTSA Campaign Number: 21V496000 (Equipment) however, the part to do the recall repair was not yet available. The dealer had been notified about the recall and confirmed that the parts were not yet available. The manufacturer was also notified of the recall but offered no assistance. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11447015
Recall Date: Jan 11, 2022
General Motors, Llc
Defect Description:
EQUIPMENT
Potential Consequences:
The contact owns a 2017 GMC Sierra 2500. The contact received notification of NHTSA Campaign Number: 21V496000 (Equipment) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact indicated that the engine block heater cord was disconnected upon purchasing of the vehicle. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2017 GMC Sierra 2500. The contact received notification of NHTSA Campaign Number: 21V496000 (Equipment) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact indicated that the engine block heater cord was disconnected upon purchasing of the vehicle. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2017 GMC Sierra 2500. The contact received notification of NHTSA Campaign Number: 21V496000 (Equipment) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact indicated that the engine block heater cord was disconnected upon purchasing of the vehicle. VIN tool confirms parts not available.
Mfg Campaign: 11443734
Recall Date: Dec 14, 2021
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
When connect my trailer i get a service trailer brake system, then the stability waring start to show up and the brakes on the vehicle seem to act funny. Very unsafe while towing a trailer and kids in the truck. VERY UNSAFE
Corrective Action:
When connect my trailer i get a service trailer brake system, then the stability waring start to show up and the brakes on the vehicle seem to act funny. Very unsafe while towing a trailer and kids in the truck. VERY UNSAFE
Additional Notes:
When connect my trailer i get a service trailer brake system, then the stability waring start to show up and the brakes on the vehicle seem to act funny. Very unsafe while towing a trailer and kids in the truck. VERY UNSAFE
Mfg Campaign: 11443575
Recall Date: Dec 13, 2021
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
When connect my trailer i get a service trailer brake system, then the stability waring start to show up and the brakes on the vehicle seem to act funny. Very unsafe while towing a trailer and kids in the truck. VERY UNSAFE
Corrective Action:
When connect my trailer i get a service trailer brake system, then the stability waring start to show up and the brakes on the vehicle seem to act funny. Very unsafe while towing a trailer and kids in the truck. VERY UNSAFE
Additional Notes:
When connect my trailer i get a service trailer brake system, then the stability waring start to show up and the brakes on the vehicle seem to act funny. Very unsafe while towing a trailer and kids in the truck. VERY UNSAFE
Mfg Campaign: 11443575
Recall Date: Dec 13, 2021
General Motors, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
When connect my trailer i get a service trailer brake system, then the stability waring start to show up and the brakes on the vehicle seem to act funny. Very unsafe while towing a trailer and kids in the truck. VERY UNSAFE
Corrective Action:
When connect my trailer i get a service trailer brake system, then the stability waring start to show up and the brakes on the vehicle seem to act funny. Very unsafe while towing a trailer and kids in the truck. VERY UNSAFE
Additional Notes:
When connect my trailer i get a service trailer brake system, then the stability waring start to show up and the brakes on the vehicle seem to act funny. Very unsafe while towing a trailer and kids in the truck. VERY UNSAFE
Mfg Campaign: 11443575
Recall Date: Dec 13, 2021
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I auto started my truck. We jumped in and I put the key in to start and turned down the heater and pushed the rear defroster off and the passenger side rear window blows up like a shot gun blast. It shaders into a million pieces. Our 2 year old in a car seat right in front of it rear facing. If I was driving with the amount of noise it produced I could of crashed. I see there is a bandage recall but not for the hundred of thousand of the 2014/2020 for back windows just blow out.
Corrective Action:
I auto started my truck. We jumped in and I put the key in to start and turned down the heater and pushed the rear defroster off and the passenger side rear window blows up like a shot gun blast. It shaders into a million pieces. Our 2 year old in a car seat right in front of it rear facing. If I was driving with the amount of noise it produced I could of crashed. I see there is a bandage recall but not for the hundred of thousand of the 2014/2020 for back windows just blow out.
Additional Notes:
I auto started my truck. We jumped in and I put the key in to start and turned down the heater and pushed the rear defroster off and the passenger side rear window blows up like a shot gun blast. It shaders into a million pieces. Our 2 year old in a car seat right in front of it rear facing. If I was driving with the amount of noise it produced I could of crashed. I see there is a bandage recall but not for the hundred of thousand of the 2014/2020 for back windows just blow out.
Mfg Campaign: 11443490
Recall Date: Dec 11, 2021
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Ok my issues is the same recall on many other 2017 gmc 2500HD but not my VIN. Recall number N172120230 (rear wheel hub but loose). In my situation I was driving at low speed went to stop and abs light came on from oil on my rotator, I also heard a knock from the rear wheel. I pulled over and looked under the truck to find my axel seal leaking fluid all over my tire and breaks. I looked into the Facebook form on this problem and found many people with the same issue. Had the truck towed to the dealer where the are refusing to repair and not coving under warranty for 1” bigger tires. My truck only has 39,000 miles and a axel seal should not be going out, and if so should be covered
Corrective Action:
Ok my issues is the same recall on many other 2017 gmc 2500HD but not my VIN. Recall number N172120230 (rear wheel hub but loose). In my situation I was driving at low speed went to stop and abs light came on from oil on my rotator, I also heard a knock from the rear wheel. I pulled over and looked under the truck to find my axel seal leaking fluid all over my tire and breaks. I looked into the Facebook form on this problem and found many people with the same issue. Had the truck towed to the dealer where the are refusing to repair and not coving under warranty for 1” bigger tires. My truck only has 39,000 miles and a axel seal should not be going out, and if so should be covered
Additional Notes:
Ok my issues is the same recall on many other 2017 gmc 2500HD but not my VIN. Recall number N172120230 (rear wheel hub but loose). In my situation I was driving at low speed went to stop and abs light came on from oil on my rotator, I also heard a knock from the rear wheel. I pulled over and looked under the truck to find my axel seal leaking fluid all over my tire and breaks. I looked into the Facebook form on this problem and found many people with the same issue. Had the truck towed to the dealer where the are refusing to repair and not coving under warranty for 1” bigger tires. My truck only has 39,000 miles and a axel seal should not be going out, and if so should be covered
Mfg Campaign: 11442389
Recall Date: Dec 2, 2021
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
Ok my issues is the same recall on many other 2017 gmc 2500HD but not my VIN. Recall number N172120230 (rear wheel hub but loose). In my situation I was driving at low speed went to stop and abs light came on from oil on my rotator, I also heard a knock from the rear wheel. I pulled over and looked under the truck to find my axel seal leaking fluid all over my tire and breaks. I looked into the Facebook form on this problem and found many people with the same issue. Had the truck towed to the dealer where the are refusing to repair and not coving under warranty for 1” bigger tires. My truck only has 39,000 miles and a axel seal should not be going out, and if so should be covered
Corrective Action:
Ok my issues is the same recall on many other 2017 gmc 2500HD but not my VIN. Recall number N172120230 (rear wheel hub but loose). In my situation I was driving at low speed went to stop and abs light came on from oil on my rotator, I also heard a knock from the rear wheel. I pulled over and looked under the truck to find my axel seal leaking fluid all over my tire and breaks. I looked into the Facebook form on this problem and found many people with the same issue. Had the truck towed to the dealer where the are refusing to repair and not coving under warranty for 1” bigger tires. My truck only has 39,000 miles and a axel seal should not be going out, and if so should be covered
Additional Notes:
Ok my issues is the same recall on many other 2017 gmc 2500HD but not my VIN. Recall number N172120230 (rear wheel hub but loose). In my situation I was driving at low speed went to stop and abs light came on from oil on my rotator, I also heard a knock from the rear wheel. I pulled over and looked under the truck to find my axel seal leaking fluid all over my tire and breaks. I looked into the Facebook form on this problem and found many people with the same issue. Had the truck towed to the dealer where the are refusing to repair and not coving under warranty for 1” bigger tires. My truck only has 39,000 miles and a axel seal should not be going out, and if so should be covered
Mfg Campaign: 11442389
Recall Date: Dec 2, 2021
General Motors, Llc
Defect Description:
EQUIPMENT
Potential Consequences:
The contact owns a 2017 GMC Sierra 2500. The contact initially received a notification for NHTSA Campaign Number: 21V496000 (Equipment) however, the part to do the recall repair was unavailable. The dealer was notified about the recall; however, the contact was informed that the part was not yet available. The manufacturer had also been notified of the recall and the contact was provided a case number. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts are not available.
Corrective Action:
The contact owns a 2017 GMC Sierra 2500. The contact initially received a notification for NHTSA Campaign Number: 21V496000 (Equipment) however, the part to do the recall repair was unavailable. The dealer was notified about the recall; however, the contact was informed that the part was not yet available. The manufacturer had also been notified of the recall and the contact was provided a case number. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts are not available.
Additional Notes:
The contact owns a 2017 GMC Sierra 2500. The contact initially received a notification for NHTSA Campaign Number: 21V496000 (Equipment) however, the part to do the recall repair was unavailable. The dealer was notified about the recall; however, the contact was informed that the part was not yet available. The manufacturer had also been notified of the recall and the contact was provided a case number. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts are not available.
Mfg Campaign: 11438604
Recall Date: Oct 29, 2021
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
Break lights activate by them selves. Can be driving, parked, vehicle off. Parked and locked. The break lights activate randomly. Most recently car was parked in drivevway over the coarse of 2 days. Break lights came on and off until batteries were dead. When parked I Can hear clicking noise coming from under the hood periodically, not sure if related or not. Also noticed cruise control will shut its self off some times.
Corrective Action:
Break lights activate by them selves. Can be driving, parked, vehicle off. Parked and locked. The break lights activate randomly. Most recently car was parked in drivevway over the coarse of 2 days. Break lights came on and off until batteries were dead. When parked I Can hear clicking noise coming from under the hood periodically, not sure if related or not. Also noticed cruise control will shut its self off some times.
Additional Notes:
Break lights activate by them selves. Can be driving, parked, vehicle off. Parked and locked. The break lights activate randomly. Most recently car was parked in drivevway over the coarse of 2 days. Break lights came on and off until batteries were dead. When parked I Can hear clicking noise coming from under the hood periodically, not sure if related or not. Also noticed cruise control will shut its self off some times.
Mfg Campaign: 11436860
Recall Date: Oct 14, 2021
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Break lights activate by them selves. Can be driving, parked, vehicle off. Parked and locked. The break lights activate randomly. Most recently car was parked in drivevway over the coarse of 2 days. Break lights came on and off until batteries were dead. When parked I Can hear clicking noise coming from under the hood periodically, not sure if related or not. Also noticed cruise control will shut its self off some times.
Corrective Action:
Break lights activate by them selves. Can be driving, parked, vehicle off. Parked and locked. The break lights activate randomly. Most recently car was parked in drivevway over the coarse of 2 days. Break lights came on and off until batteries were dead. When parked I Can hear clicking noise coming from under the hood periodically, not sure if related or not. Also noticed cruise control will shut its self off some times.
Additional Notes:
Break lights activate by them selves. Can be driving, parked, vehicle off. Parked and locked. The break lights activate randomly. Most recently car was parked in drivevway over the coarse of 2 days. Break lights came on and off until batteries were dead. When parked I Can hear clicking noise coming from under the hood periodically, not sure if related or not. Also noticed cruise control will shut its self off some times.
Mfg Campaign: 11436860
Recall Date: Oct 14, 2021
General Motors, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Break lights activate by them selves. Can be driving, parked, vehicle off. Parked and locked. The break lights activate randomly. Most recently car was parked in drivevway over the coarse of 2 days. Break lights came on and off until batteries were dead. When parked I Can hear clicking noise coming from under the hood periodically, not sure if related or not. Also noticed cruise control will shut its self off some times.
Corrective Action:
Break lights activate by them selves. Can be driving, parked, vehicle off. Parked and locked. The break lights activate randomly. Most recently car was parked in drivevway over the coarse of 2 days. Break lights came on and off until batteries were dead. When parked I Can hear clicking noise coming from under the hood periodically, not sure if related or not. Also noticed cruise control will shut its self off some times.
Additional Notes:
Break lights activate by them selves. Can be driving, parked, vehicle off. Parked and locked. The break lights activate randomly. Most recently car was parked in drivevway over the coarse of 2 days. Break lights came on and off until batteries were dead. When parked I Can hear clicking noise coming from under the hood periodically, not sure if related or not. Also noticed cruise control will shut its self off some times.
Mfg Campaign: 11436860
Recall Date: Oct 14, 2021
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
GM ISSUES A SAFETY RECALL ON ENGINE BLOCK HEATERS FOR 6.6L DURMAX ENGINES STATING USING THE EQUIPMENT MAY CAUSE A FIRE. TWO YEARS, THE EQUIPMENT HAS NOT BEEN REPLACED AND DEALERSHIPS PASS BLAME TO GM
Corrective Action:
GM ISSUES A SAFETY RECALL ON ENGINE BLOCK HEATERS FOR 6.6L DURMAX ENGINES STATING USING THE EQUIPMENT MAY CAUSE A FIRE. TWO YEARS, THE EQUIPMENT HAS NOT BEEN REPLACED AND DEALERSHIPS PASS BLAME TO GM
Additional Notes:
GM ISSUES A SAFETY RECALL ON ENGINE BLOCK HEATERS FOR 6.6L DURMAX ENGINES STATING USING THE EQUIPMENT MAY CAUSE A FIRE. TWO YEARS, THE EQUIPMENT HAS NOT BEEN REPLACED AND DEALERSHIPS PASS BLAME TO GM
Mfg Campaign: 11339894
Recall Date: Jul 17, 2020
General Motors, Llc
Defect Description:
SEAT BELTS
Potential Consequences:
PULLED OUT REAR MIDDLE SEAT BELT TO PUT MY GRANDCHILD IN IT AND IT WON'T RETRACT.WAS TOLD BY DEALERSHIP THAT THEY WOULD NOT FIX IT AT NO COST BECAUSE I WAS 120 MILES OUT OF MY WARRANTY. THERE IS A RECALL ON SEATBELTS BUT NOT THE PICKUP. *TR
Corrective Action:
PULLED OUT REAR MIDDLE SEAT BELT TO PUT MY GRANDCHILD IN IT AND IT WON'T RETRACT.WAS TOLD BY DEALERSHIP THAT THEY WOULD NOT FIX IT AT NO COST BECAUSE I WAS 120 MILES OUT OF MY WARRANTY. THERE IS A RECALL ON SEATBELTS BUT NOT THE PICKUP. *TR
Additional Notes:
PULLED OUT REAR MIDDLE SEAT BELT TO PUT MY GRANDCHILD IN IT AND IT WON'T RETRACT.WAS TOLD BY DEALERSHIP THAT THEY WOULD NOT FIX IT AT NO COST BECAUSE I WAS 120 MILES OUT OF MY WARRANTY. THERE IS A RECALL ON SEATBELTS BUT NOT THE PICKUP. *TR
Mfg Campaign: 11330379
Recall Date: Jun 23, 2020
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
HAD MAJOR HEAD ON COLLISION AND THE AIR BAGS DID NOT DEPLOY
Corrective Action:
HAD MAJOR HEAD ON COLLISION AND THE AIR BAGS DID NOT DEPLOY
Additional Notes:
HAD MAJOR HEAD ON COLLISION AND THE AIR BAGS DID NOT DEPLOY
Mfg Campaign: 11257171
Recall Date: Sep 22, 2019
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
TRUCK HAS LANE DEPARTURE SENSOR, SENSORS YOU ARE TOO CLOSE, BACKUP SENSORS. LAST DECEMBER THESE QUIT WORKING. THEY THOUGHT BE CAUSE I PUT A NEW WINDSHIELD IN SO THEY CHANGES THE WINDSHIELD, THEN CHANGED THE CAMERA AND IT DIDN'T HELP. FOR 6 MONTHS THEY HAVE BEEN TELLING ME THEY ARE WORKING WITH GM TECHNICAL ASSISTANCE. LAST WEEK GM TELLS DEALER NEED TO CHANGE WINDSHIELD, CAMERA AND A SENSOR, STILL DOESN'T WORK AND NOW NEITHER DO ANY OF THE OTHER SAFETY SENSORS. GM CALLS AND SAYS THEY ARE WORKING WITH TECHNICAL ASSISTANCE.
Corrective Action:
TRUCK HAS LANE DEPARTURE SENSOR, SENSORS YOU ARE TOO CLOSE, BACKUP SENSORS. LAST DECEMBER THESE QUIT WORKING. THEY THOUGHT BE CAUSE I PUT A NEW WINDSHIELD IN SO THEY CHANGES THE WINDSHIELD, THEN CHANGED THE CAMERA AND IT DIDN'T HELP. FOR 6 MONTHS THEY HAVE BEEN TELLING ME THEY ARE WORKING WITH GM TECHNICAL ASSISTANCE. LAST WEEK GM TELLS DEALER NEED TO CHANGE WINDSHIELD, CAMERA AND A SENSOR, STILL DOESN'T WORK AND NOW NEITHER DO ANY OF THE OTHER SAFETY SENSORS. GM CALLS AND SAYS THEY ARE WORKING WITH TECHNICAL ASSISTANCE.
Additional Notes:
TRUCK HAS LANE DEPARTURE SENSOR, SENSORS YOU ARE TOO CLOSE, BACKUP SENSORS. LAST DECEMBER THESE QUIT WORKING. THEY THOUGHT BE CAUSE I PUT A NEW WINDSHIELD IN SO THEY CHANGES THE WINDSHIELD, THEN CHANGED THE CAMERA AND IT DIDN'T HELP. FOR 6 MONTHS THEY HAVE BEEN TELLING ME THEY ARE WORKING WITH GM TECHNICAL ASSISTANCE. LAST WEEK GM TELLS DEALER NEED TO CHANGE WINDSHIELD, CAMERA AND A SENSOR, STILL DOESN'T WORK AND NOW NEITHER DO ANY OF THE OTHER SAFETY SENSORS. GM CALLS AND SAYS THEY ARE WORKING WITH TECHNICAL ASSISTANCE.
Mfg Campaign: 11220732
Recall Date: Jun 17, 2019
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I REMOTE STARTED THE VEHICLE TO ALLOW IT TO WARM UP. THE REAR WINDOW DEFROSTER AUTOMATICALLY TURNED ON. AFTER A FEW MINUTES, I GOT INTO THE VEHICLE AND NOTICED A BURNING SMELL AS WELL AS SMOKE COMING OUT OF THE SQUARE CONTROL UNIT ON THE REAR SLIDING WINDOW. QUICKLY, I SHUT OFF THE VEHICLE IN CASE THERE WOULD BE A FIRE. AFTER DOING SOME RESEARCH, I NOTICED THAT THERE HAVE BEEN SEVERAL SIMILAR COMPLAINTS. OTHER PEOPLE HAVE REPORTED THAT THEY NOTICED REAR DEFROSTER WIRES GLOWING AND MELTING TRIM WHILE OTHER HAVE REPORTED SMOKE AND SUBSEQUENT SHATTERING OF THE REAR WINDOW. THIS HAPPENED ABOUT ONE MONTH AGO (I DO NOT HAVE THE EXACT DATE).
Corrective Action:
I REMOTE STARTED THE VEHICLE TO ALLOW IT TO WARM UP. THE REAR WINDOW DEFROSTER AUTOMATICALLY TURNED ON. AFTER A FEW MINUTES, I GOT INTO THE VEHICLE AND NOTICED A BURNING SMELL AS WELL AS SMOKE COMING OUT OF THE SQUARE CONTROL UNIT ON THE REAR SLIDING WINDOW. QUICKLY, I SHUT OFF THE VEHICLE IN CASE THERE WOULD BE A FIRE. AFTER DOING SOME RESEARCH, I NOTICED THAT THERE HAVE BEEN SEVERAL SIMILAR COMPLAINTS. OTHER PEOPLE HAVE REPORTED THAT THEY NOTICED REAR DEFROSTER WIRES GLOWING AND MELTING TRIM WHILE OTHER HAVE REPORTED SMOKE AND SUBSEQUENT SHATTERING OF THE REAR WINDOW. THIS HAPPENED ABOUT ONE MONTH AGO (I DO NOT HAVE THE EXACT DATE).
Additional Notes:
I REMOTE STARTED THE VEHICLE TO ALLOW IT TO WARM UP. THE REAR WINDOW DEFROSTER AUTOMATICALLY TURNED ON. AFTER A FEW MINUTES, I GOT INTO THE VEHICLE AND NOTICED A BURNING SMELL AS WELL AS SMOKE COMING OUT OF THE SQUARE CONTROL UNIT ON THE REAR SLIDING WINDOW. QUICKLY, I SHUT OFF THE VEHICLE IN CASE THERE WOULD BE A FIRE. AFTER DOING SOME RESEARCH, I NOTICED THAT THERE HAVE BEEN SEVERAL SIMILAR COMPLAINTS. OTHER PEOPLE HAVE REPORTED THAT THEY NOTICED REAR DEFROSTER WIRES GLOWING AND MELTING TRIM WHILE OTHER HAVE REPORTED SMOKE AND SUBSEQUENT SHATTERING OF THE REAR WINDOW. THIS HAPPENED ABOUT ONE MONTH AGO (I DO NOT HAVE THE EXACT DATE).
Mfg Campaign: 11176504
Recall Date: Feb 12, 2019
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
DURAMAX TICKING NOISE. CONSISTENT TEMPO TICKING NOISE COMING FROM ENGINE BAY. AUDIBLE ONLY WHEN MOVING AT LOW SPEEDS DUE TO INCREASED VEHICLE/ROAD NOISE AT HIGHER SPEEDS. NOT CONSISTENT WITH RPM OR SPEED. NO WARNING LIGHTS OR SYMPTOMS AT THIS TIME. DEALER SAYS NOT COMMON, BUT APPEARS COMMON ON THE INTERNET. CANNOT FIND SOURCE OF NOISE. TRUCK HAS 18K MILES.
Corrective Action:
DURAMAX TICKING NOISE. CONSISTENT TEMPO TICKING NOISE COMING FROM ENGINE BAY. AUDIBLE ONLY WHEN MOVING AT LOW SPEEDS DUE TO INCREASED VEHICLE/ROAD NOISE AT HIGHER SPEEDS. NOT CONSISTENT WITH RPM OR SPEED. NO WARNING LIGHTS OR SYMPTOMS AT THIS TIME. DEALER SAYS NOT COMMON, BUT APPEARS COMMON ON THE INTERNET. CANNOT FIND SOURCE OF NOISE. TRUCK HAS 18K MILES.
Additional Notes:
DURAMAX TICKING NOISE. CONSISTENT TEMPO TICKING NOISE COMING FROM ENGINE BAY. AUDIBLE ONLY WHEN MOVING AT LOW SPEEDS DUE TO INCREASED VEHICLE/ROAD NOISE AT HIGHER SPEEDS. NOT CONSISTENT WITH RPM OR SPEED. NO WARNING LIGHTS OR SYMPTOMS AT THIS TIME. DEALER SAYS NOT COMMON, BUT APPEARS COMMON ON THE INTERNET. CANNOT FIND SOURCE OF NOISE. TRUCK HAS 18K MILES.
Mfg Campaign: 11091384
Recall Date: May 2, 2018
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE DASH HAS CRACKED IN 2 PLACES, AND THIS POSES A SAFETY RISK OF SHRAPNEL SHOULD THE AIRBAGS DEPLOY. I UNDERSTAND THIS IS A COMMON PROBLEM WITH THIS AND RELATED MODELS. GMC SHOULD REPLACE THE DASH.
Corrective Action:
THE DASH HAS CRACKED IN 2 PLACES, AND THIS POSES A SAFETY RISK OF SHRAPNEL SHOULD THE AIRBAGS DEPLOY. I UNDERSTAND THIS IS A COMMON PROBLEM WITH THIS AND RELATED MODELS. GMC SHOULD REPLACE THE DASH.
Additional Notes:
THE DASH HAS CRACKED IN 2 PLACES, AND THIS POSES A SAFETY RISK OF SHRAPNEL SHOULD THE AIRBAGS DEPLOY. I UNDERSTAND THIS IS A COMMON PROBLEM WITH THIS AND RELATED MODELS. GMC SHOULD REPLACE THE DASH.
Mfg Campaign: 11083568
Recall Date: Apr 6, 2018
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