Complaints & Recalls
Official Safety Recalls - Important!
22 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Silverado 1500, 2500, 3500, GMC Sierra 1500, 2500, 3500, 2021 Cadillac Escalade, Escalade ESV, Chevrolet Tahoe, Suburban, GMC Yukon, and Yukon XL vehicles equipped with diesel engines. The transmission control valve may fail and cause the rear wheels to lock-up.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to www.nhtsa.gov.
Mfg Campaign: N242454440
Recall Date: Oct 24, 2024
General Motors, Llc
Safety Issue:
General Motors (GM) is recalling certain 2019-2021 GMC Sierra 1500 and Silverado 1500 vehicles equipped with certain accessory road tires and a 17" spare tire. The 17" spare tire provided with the vehicle is not compatible for use with the accessory wheels, which can cause the anti-lock brake system (ABS) to not function properly under certain conditions.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212346510
Recall Date: Dec 16, 2021
General Motors, Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT4, XT5, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, Traverse, GMC Yukon, Yukon XL, 2018-2021 Chevrolet Express, GMC Savana, 2019-2020 Chevrolet Blazer, Silverado 1500, GMC Acadia, Sierra 1500, and certain Continental tires sold to the aftermarket for various model year 2018-2021 vehicles. The affected tires were cured for too long during production.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N212329050
Recall Date: Feb 25, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2019-2021 Chevrolet Silverado 1500 and GMC Sierra 1500, 2021 Chevrolet Suburban and Tahoe and GMC Yukon XL and 2020-2021 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles. The seat belt brackets may not be secured to the seat frame in the front-row center seating position.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202314670
Recall Date: Dec 17, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5, GMC Acadia and Chevrolet Traverse vehicles and 2020-2021 Chevrolet Silverado 1500, GMC Sierra 1500 vehicles. The vehicles may have been manufactured with Continental tires that were overcured.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202319030
Recall Date: Nov 5, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500 and 2020 Chevrolet Silverado 2500 trucks. One of the driveshaft joints may not have been properly welded, causing the driveshaft to separate while the vehicle is moving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202314870
Recall Date: Oct 22, 2020
General Motors Llc
Safety Issue:
General Motors, LLC. (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5 and XT6, Chevrolet Blazer, Silverado 1500, 2500 and 3500 and Traverse and GMC Acadia and Sierra 1500, 2500 and 3500 vehicles. The diffuser component of the Roof-Rail Air Bag (RRAB) inflator may not have been properly crimped to the inflator and could separate from the inflator during air bag deployment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202305380
Recall Date: Jul 30, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2020 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles. The bolts used to attach the front and/or rear brake calipers may have not been heat treated and may break under load.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202294420
Recall Date: Feb 27, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500 trucks. The battery positive (B+) cable rings may have been manufactured with excessive glue, potentially causing an intermittent electrical connection between the B+ cable and alternator.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192273510
Recall Date: Dec 12, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2020 Cadillac Escalade, Escalade ESV, Chevrolet Camaro, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles. The fuel pump may be missing a pressure regulator, allowing for over-pressurization of the fuel system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192283991
Recall Date: Nov 21, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500, and 2020 Silverado 2500, Silverado 3500, Sierra 2500, and Sierra 3500 vehicles equipped with carpet floor covering. When the front seat belt pretensioners deploy, hot gas may vent through an opening in the pretensioner bracket, possibly igniting the carpet.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192270600
Recall Date: Nov 14, 2019
Consumer Complaints
438 ComplaintsGeneral Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I have taken my vehicle to 3 seperate mechanics (GMC, AAMCO and Independent). They all agree that my valve body inside the transmission must be replaced. The problem is that valve bodies are on a national back order and cannot be fullfilled for months, putting my transmission at risk for further failure. Reading online forums, there are many GMC owners facing this same issue. The mechanics at GMC are requesting that I change out my entire transmission, since that will be a quicker solution than waiting months for that valve body. Now, I am being told that they are having difficulty locating an original manufactured transmission. This puts me in a serious bind because my truck is my only vehicle and there are no valve bodies or transmissions to fix this issue. My truck is only a 2020 and I just surpassed 100k miles. There were no dashboard warning lights that indicated my trucks problem. Only the fact that my truck is shuddering when shifting gears and that a diagnostic tool had to find the source of the problem. This problem started about 5 months ago and has progressivly gotten worse.
Corrective Action:
I have taken my vehicle to 3 seperate mechanics (GMC, AAMCO and Independent). They all agree that my valve body inside the transmission must be replaced. The problem is that valve bodies are on a national back order and cannot be fullfilled for months, putting my transmission at risk for further failure. Reading online forums, there are many GMC owners facing this same issue. The mechanics at GMC are requesting that I change out my entire transmission, since that will be a quicker solution than waiting months for that valve body. Now, I am being told that they are having difficulty locating an original manufactured transmission. This puts me in a serious bind because my truck is my only vehicle and there are no valve bodies or transmissions to fix this issue. My truck is only a 2020 and I just surpassed 100k miles. There were no dashboard warning lights that indicated my trucks problem. Only the fact that my truck is shuddering when shifting gears and that a diagnostic tool had to find the source of the problem. This problem started about 5 months ago and has progressivly gotten worse.
Additional Notes:
I have taken my vehicle to 3 seperate mechanics (GMC, AAMCO and Independent). They all agree that my valve body inside the transmission must be replaced. The problem is that valve bodies are on a national back order and cannot be fullfilled for months, putting my transmission at risk for further failure. Reading online forums, there are many GMC owners facing this same issue. The mechanics at GMC are requesting that I change out my entire transmission, since that will be a quicker solution than waiting months for that valve body. Now, I am being told that they are having difficulty locating an original manufactured transmission. This puts me in a serious bind because my truck is my only vehicle and there are no valve bodies or transmissions to fix this issue. My truck is only a 2020 and I just surpassed 100k miles. There were no dashboard warning lights that indicated my trucks problem. Only the fact that my truck is shuddering when shifting gears and that a diagnostic tool had to find the source of the problem. This problem started about 5 months ago and has progressivly gotten worse.
Mfg Campaign: 11658495
Recall Date: May 2, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
1) Complete Engine Failure. Vehicle is no longer is in possession for inspection but pictures and video can be provided. 2) My Truck stalled at 70 MPH going down the interstate. I was lucky to be driving in the right lane to glide to a complete stop. This could have been way worse, not just for myself but for others. 3) Shortly after the loss of propulsion on the interstate. The engine started knocking very loud and I brought it into Boucher GMC of Brookfield. After about a week, the conclusion was I needed a new Engine. The Bearings, camshaft, rods and other components within the engine were damaged. The dealership said it was because of Bad Oil. 4) Parts were inspected and Dealership provided pictures. Not sure what they did with the junk parts. 5) I initially brought in the vehicle where it was purchased at Kunes of Stoughton WI for a Check engine light that read a P06DD error code at 56472 miles on the truck. They performed a software update and sent me on way. Since then, I was dealing with a on and off engine light which eventually brought me to a engine replacement at about 70,000 miles. None of this was covered under warranty and I had to pay for all of this out of pocket. In the events of all this. GMC had my truck for about 3 months. I had to purchase another vehicle because it was cheaper then renting one, GMC didn't have a loaner I could use. I could not perform my everyday work tasks besides getting to and from work, because I did not have a truck to carry my everyday work tools. Now understanding the full impact of this faulty engine and that I could have done harm to others or my self, has me worried about driving a GM vehicle. After I received the new engine, approximately 2000 miles later, The new engine, not rebuilt started making a knocking noise, only to find out, it was the same issue after bringing it to the dealership. No engine lights or nothing. People should be scared to drive a vehicle with the L87 engine from GM.
Corrective Action:
1) Complete Engine Failure. Vehicle is no longer is in possession for inspection but pictures and video can be provided. 2) My Truck stalled at 70 MPH going down the interstate. I was lucky to be driving in the right lane to glide to a complete stop. This could have been way worse, not just for myself but for others. 3) Shortly after the loss of propulsion on the interstate. The engine started knocking very loud and I brought it into Boucher GMC of Brookfield. After about a week, the conclusion was I needed a new Engine. The Bearings, camshaft, rods and other components within the engine were damaged. The dealership said it was because of Bad Oil. 4) Parts were inspected and Dealership provided pictures. Not sure what they did with the junk parts. 5) I initially brought in the vehicle where it was purchased at Kunes of Stoughton WI for a Check engine light that read a P06DD error code at 56472 miles on the truck. They performed a software update and sent me on way. Since then, I was dealing with a on and off engine light which eventually brought me to a engine replacement at about 70,000 miles. None of this was covered under warranty and I had to pay for all of this out of pocket. In the events of all this. GMC had my truck for about 3 months. I had to purchase another vehicle because it was cheaper then renting one, GMC didn't have a loaner I could use. I could not perform my everyday work tasks besides getting to and from work, because I did not have a truck to carry my everyday work tools. Now understanding the full impact of this faulty engine and that I could have done harm to others or my self, has me worried about driving a GM vehicle. After I received the new engine, approximately 2000 miles later, The new engine, not rebuilt started making a knocking noise, only to find out, it was the same issue after bringing it to the dealership. No engine lights or nothing. People should be scared to drive a vehicle with the L87 engine from GM.
Additional Notes:
1) Complete Engine Failure. Vehicle is no longer is in possession for inspection but pictures and video can be provided. 2) My Truck stalled at 70 MPH going down the interstate. I was lucky to be driving in the right lane to glide to a complete stop. This could have been way worse, not just for myself but for others. 3) Shortly after the loss of propulsion on the interstate. The engine started knocking very loud and I brought it into Boucher GMC of Brookfield. After about a week, the conclusion was I needed a new Engine. The Bearings, camshaft, rods and other components within the engine were damaged. The dealership said it was because of Bad Oil. 4) Parts were inspected and Dealership provided pictures. Not sure what they did with the junk parts. 5) I initially brought in the vehicle where it was purchased at Kunes of Stoughton WI for a Check engine light that read a P06DD error code at 56472 miles on the truck. They performed a software update and sent me on way. Since then, I was dealing with a on and off engine light which eventually brought me to a engine replacement at about 70,000 miles. None of this was covered under warranty and I had to pay for all of this out of pocket. In the events of all this. GMC had my truck for about 3 months. I had to purchase another vehicle because it was cheaper then renting one, GMC didn't have a loaner I could use. I could not perform my everyday work tasks besides getting to and from work, because I did not have a truck to carry my everyday work tools. Now understanding the full impact of this faulty engine and that I could have done harm to others or my self, has me worried about driving a GM vehicle. After I received the new engine, approximately 2000 miles later, The new engine, not rebuilt started making a knocking noise, only to find out, it was the same issue after bringing it to the dealership. No engine lights or nothing. People should be scared to drive a vehicle with the L87 engine from GM.
Mfg Campaign: 11658119
Recall Date: May 1, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Shut off in traffic twice
Corrective Action:
Shut off in traffic twice
Additional Notes:
Shut off in traffic twice
Mfg Campaign: 11657874
Recall Date: Apr 30, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Engine locked up
Corrective Action:
Engine locked up
Additional Notes:
Engine locked up
Mfg Campaign: 11657881
Recall Date: Apr 30, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
I have had two engine failures within 2 years of buying a new GMC truck. The first occurred at 24,181 miles whereas i found engine failures is an all to common occurrence with these 5.3 liter engines, failures are wide spread, tons of complaints can be found with a simple internet or youtube search. The second engine failure occurred at 45,517 miles, again with lifer falling apart. Several service bulletins have been issues including reworking vehicles on dealers lots to replace faulty components but in my case i had over 16000 miles so they put the same parts in again and did not touch the other side which then failed two years later at in my case both were attributed collapsed lifter. This is a safety concern, there is no indication this is about to occur. The vehicle loses power, shakes, instrument panel lights up with various different warning lights. If you are passing another vehicle and this occurs it can be frightening as you have no idea what is happening and why you are no longer accelerating if you are passing some vehicles. The value of these vehicles is now also diminished, who wants a GM vehicle with two engine failures with 45k miles? No one, because it more than likely going to keep occurring until the engine is damaged beyond repair.
Corrective Action:
I have had two engine failures within 2 years of buying a new GMC truck. The first occurred at 24,181 miles whereas i found engine failures is an all to common occurrence with these 5.3 liter engines, failures are wide spread, tons of complaints can be found with a simple internet or youtube search. The second engine failure occurred at 45,517 miles, again with lifer falling apart. Several service bulletins have been issues including reworking vehicles on dealers lots to replace faulty components but in my case i had over 16000 miles so they put the same parts in again and did not touch the other side which then failed two years later at in my case both were attributed collapsed lifter. This is a safety concern, there is no indication this is about to occur. The vehicle loses power, shakes, instrument panel lights up with various different warning lights. If you are passing another vehicle and this occurs it can be frightening as you have no idea what is happening and why you are no longer accelerating if you are passing some vehicles. The value of these vehicles is now also diminished, who wants a GM vehicle with two engine failures with 45k miles? No one, because it more than likely going to keep occurring until the engine is damaged beyond repair.
Additional Notes:
I have had two engine failures within 2 years of buying a new GMC truck. The first occurred at 24,181 miles whereas i found engine failures is an all to common occurrence with these 5.3 liter engines, failures are wide spread, tons of complaints can be found with a simple internet or youtube search. The second engine failure occurred at 45,517 miles, again with lifer falling apart. Several service bulletins have been issues including reworking vehicles on dealers lots to replace faulty components but in my case i had over 16000 miles so they put the same parts in again and did not touch the other side which then failed two years later at in my case both were attributed collapsed lifter. This is a safety concern, there is no indication this is about to occur. The vehicle loses power, shakes, instrument panel lights up with various different warning lights. If you are passing another vehicle and this occurs it can be frightening as you have no idea what is happening and why you are no longer accelerating if you are passing some vehicles. The value of these vehicles is now also diminished, who wants a GM vehicle with two engine failures with 45k miles? No one, because it more than likely going to keep occurring until the engine is damaged beyond repair.
Mfg Campaign: 11657912
Recall Date: Apr 30, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
3.0 LM2 Duramax engine failed at 91,000 miles. It needs a new engine and they are available with a 2-3 week wait time. The engine failure has been inspected and confirmed by the dealer. No symptoms or check engine lights were on prior to the failure. Problem first appeared 03/2025.
Corrective Action:
3.0 LM2 Duramax engine failed at 91,000 miles. It needs a new engine and they are available with a 2-3 week wait time. The engine failure has been inspected and confirmed by the dealer. No symptoms or check engine lights were on prior to the failure. Problem first appeared 03/2025.
Additional Notes:
3.0 LM2 Duramax engine failed at 91,000 miles. It needs a new engine and they are available with a 2-3 week wait time. The engine failure has been inspected and confirmed by the dealer. No symptoms or check engine lights were on prior to the failure. Problem first appeared 03/2025.
Mfg Campaign: 11657963
Recall Date: Apr 30, 2025
General Motors, Llc
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2020 GMC Sierra 1500. The contact stated that while driving at an undisclosed speed, the low oil warning light illuminated even though an oil change had been performed within 1,000 miles. The vehicle was taken to the dealer, who diagnosed a failure with the piston O-rings, resulting in damages to the engine. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Action Number: PE25001 (Engine and Engine Cooling). The manufacturer was notified of the failure but provided no assistance. The failure mileage was 79,000.
Corrective Action:
The contact owns a 2020 GMC Sierra 1500. The contact stated that while driving at an undisclosed speed, the low oil warning light illuminated even though an oil change had been performed within 1,000 miles. The vehicle was taken to the dealer, who diagnosed a failure with the piston O-rings, resulting in damages to the engine. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Action Number: PE25001 (Engine and Engine Cooling). The manufacturer was notified of the failure but provided no assistance. The failure mileage was 79,000.
Additional Notes:
The contact owns a 2020 GMC Sierra 1500. The contact stated that while driving at an undisclosed speed, the low oil warning light illuminated even though an oil change had been performed within 1,000 miles. The vehicle was taken to the dealer, who diagnosed a failure with the piston O-rings, resulting in damages to the engine. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Action Number: PE25001 (Engine and Engine Cooling). The manufacturer was notified of the failure but provided no assistance. The failure mileage was 79,000.
Mfg Campaign: 11657509
Recall Date: Apr 29, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The transmission is jerking and sometimes it will not shift enough to get out of others ways. Severe slippage in the transmission I have taken the truck to the shop 3 times for the same issue. Now they tell me I need a new transmission.
Corrective Action:
The transmission is jerking and sometimes it will not shift enough to get out of others ways. Severe slippage in the transmission I have taken the truck to the shop 3 times for the same issue. Now they tell me I need a new transmission.
Additional Notes:
The transmission is jerking and sometimes it will not shift enough to get out of others ways. Severe slippage in the transmission I have taken the truck to the shop 3 times for the same issue. Now they tell me I need a new transmission.
Mfg Campaign: 11657522
Recall Date: Apr 29, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2020 GMC Sierra 1500. The contact stated that while attempting to start the vehicle, the vehicle failed to start. There was no warning light illuminated. The contact pushed the vehicle out of the garage. The vehicle was towed to a dealer where it was diagnosed that the spun bearing had failed. The contact was advised that the engine needed to be replaced. The engine was replaced. The contact stated that recently there was an abnormal sound coming from the engine. The vehicle was not diagnosed or repaired after the most recent failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 40,000.
Corrective Action:
The contact owns a 2020 GMC Sierra 1500. The contact stated that while attempting to start the vehicle, the vehicle failed to start. There was no warning light illuminated. The contact pushed the vehicle out of the garage. The vehicle was towed to a dealer where it was diagnosed that the spun bearing had failed. The contact was advised that the engine needed to be replaced. The engine was replaced. The contact stated that recently there was an abnormal sound coming from the engine. The vehicle was not diagnosed or repaired after the most recent failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 40,000.
Additional Notes:
The contact owns a 2020 GMC Sierra 1500. The contact stated that while attempting to start the vehicle, the vehicle failed to start. There was no warning light illuminated. The contact pushed the vehicle out of the garage. The vehicle was towed to a dealer where it was diagnosed that the spun bearing had failed. The contact was advised that the engine needed to be replaced. The engine was replaced. The contact stated that recently there was an abnormal sound coming from the engine. The vehicle was not diagnosed or repaired after the most recent failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 40,000.
Mfg Campaign: 11657604
Recall Date: Apr 29, 2025
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
Brake monitor repair keeps illuminating since 2/1/2025! Replaced all brakes and rotors, yesterday 4/27/2025. now don't drive over 43 mph illuminates, emergency brake illuminates says push brake peddle to disengage parking brake yet parking brake has never been engaged
Corrective Action:
Brake monitor repair keeps illuminating since 2/1/2025! Replaced all brakes and rotors, yesterday 4/27/2025. now don't drive over 43 mph illuminates, emergency brake illuminates says push brake peddle to disengage parking brake yet parking brake has never been engaged
Additional Notes:
Brake monitor repair keeps illuminating since 2/1/2025! Replaced all brakes and rotors, yesterday 4/27/2025. now don't drive over 43 mph illuminates, emergency brake illuminates says push brake peddle to disengage parking brake yet parking brake has never been engaged
Mfg Campaign: 11657140
Recall Date: Apr 28, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
1. Vehicle automatic transmission failed during routine highway driving. Significant drivetrain vibration and limited gear availability. Warning lights included: ESC. - Electronic Stability Control TSC - Traction System Control Emergency Brake Fault light Power Steering assist reduced Flashing Yellow Engine Warning light. 2. White exhaust smoke upon arrival at GMC dealership. GMC technician advised full diagnostic would be required to assess extent of transmission failure and cause of white exhaust smoke. Service technician subsequently communicated that the engine was “failed” and would have to be replaced. Vehicle could not be driven and so full extent of transmission failure could not be assessed UNTIL ENGINE IS REPLACED!?!
Corrective Action:
1. Vehicle automatic transmission failed during routine highway driving. Significant drivetrain vibration and limited gear availability. Warning lights included: ESC. - Electronic Stability Control TSC - Traction System Control Emergency Brake Fault light Power Steering assist reduced Flashing Yellow Engine Warning light. 2. White exhaust smoke upon arrival at GMC dealership. GMC technician advised full diagnostic would be required to assess extent of transmission failure and cause of white exhaust smoke. Service technician subsequently communicated that the engine was “failed” and would have to be replaced. Vehicle could not be driven and so full extent of transmission failure could not be assessed UNTIL ENGINE IS REPLACED!?!
Additional Notes:
1. Vehicle automatic transmission failed during routine highway driving. Significant drivetrain vibration and limited gear availability. Warning lights included: ESC. - Electronic Stability Control TSC - Traction System Control Emergency Brake Fault light Power Steering assist reduced Flashing Yellow Engine Warning light. 2. White exhaust smoke upon arrival at GMC dealership. GMC technician advised full diagnostic would be required to assess extent of transmission failure and cause of white exhaust smoke. Service technician subsequently communicated that the engine was “failed” and would have to be replaced. Vehicle could not be driven and so full extent of transmission failure could not be assessed UNTIL ENGINE IS REPLACED!?!
Mfg Campaign: 11657179
Recall Date: Apr 28, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
1. Vehicle automatic transmission failed during routine highway driving. Significant drivetrain vibration and limited gear availability. Warning lights included: ESC. - Electronic Stability Control TSC - Traction System Control Emergency Brake Fault light Power Steering assist reduced Flashing Yellow Engine Warning light. 2. White exhaust smoke upon arrival at GMC dealership. GMC technician advised full diagnostic would be required to assess extent of transmission failure and cause of white exhaust smoke. Service technician subsequently communicated that the engine was “failed” and would have to be replaced. Vehicle could not be driven and so full extent of transmission failure could not be assessed UNTIL ENGINE IS REPLACED!?!
Corrective Action:
1. Vehicle automatic transmission failed during routine highway driving. Significant drivetrain vibration and limited gear availability. Warning lights included: ESC. - Electronic Stability Control TSC - Traction System Control Emergency Brake Fault light Power Steering assist reduced Flashing Yellow Engine Warning light. 2. White exhaust smoke upon arrival at GMC dealership. GMC technician advised full diagnostic would be required to assess extent of transmission failure and cause of white exhaust smoke. Service technician subsequently communicated that the engine was “failed” and would have to be replaced. Vehicle could not be driven and so full extent of transmission failure could not be assessed UNTIL ENGINE IS REPLACED!?!
Additional Notes:
1. Vehicle automatic transmission failed during routine highway driving. Significant drivetrain vibration and limited gear availability. Warning lights included: ESC. - Electronic Stability Control TSC - Traction System Control Emergency Brake Fault light Power Steering assist reduced Flashing Yellow Engine Warning light. 2. White exhaust smoke upon arrival at GMC dealership. GMC technician advised full diagnostic would be required to assess extent of transmission failure and cause of white exhaust smoke. Service technician subsequently communicated that the engine was “failed” and would have to be replaced. Vehicle could not be driven and so full extent of transmission failure could not be assessed UNTIL ENGINE IS REPLACED!?!
Mfg Campaign: 11657179
Recall Date: Apr 28, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Merging onto highway, lost engine power. Cylinder lifter failed, damaged cam shaft, caused damage to coolant system via metal debris, and engine needs to be replaced. 76,000 miles on vehicle, regularly serviced at dealership. I inspected the parts, and was shown the cylinder lifter that had failed and fragmented as well as the galled cam shaft. There were no prior indications of impending failure (no hard shifts, jumping, warning lights, etc). Warning lamps turned on after failure. I asked the mechanic at the GMC Dealership what caused the failure, and wasn't given a definitive answer.
Corrective Action:
Merging onto highway, lost engine power. Cylinder lifter failed, damaged cam shaft, caused damage to coolant system via metal debris, and engine needs to be replaced. 76,000 miles on vehicle, regularly serviced at dealership. I inspected the parts, and was shown the cylinder lifter that had failed and fragmented as well as the galled cam shaft. There were no prior indications of impending failure (no hard shifts, jumping, warning lights, etc). Warning lamps turned on after failure. I asked the mechanic at the GMC Dealership what caused the failure, and wasn't given a definitive answer.
Additional Notes:
Merging onto highway, lost engine power. Cylinder lifter failed, damaged cam shaft, caused damage to coolant system via metal debris, and engine needs to be replaced. 76,000 miles on vehicle, regularly serviced at dealership. I inspected the parts, and was shown the cylinder lifter that had failed and fragmented as well as the galled cam shaft. There were no prior indications of impending failure (no hard shifts, jumping, warning lights, etc). Warning lamps turned on after failure. I asked the mechanic at the GMC Dealership what caused the failure, and wasn't given a definitive answer.
Mfg Campaign: 11657259
Recall Date: Apr 28, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Merging onto highway, lost engine power. Cylinder lifter failed, damaged cam shaft, caused damage to coolant system via metal debris, and engine needs to be replaced. 76,000 miles on vehicle, regularly serviced at dealership. I inspected the parts, and was shown the cylinder lifter that had failed and fragmented as well as the galled cam shaft. There were no prior indications of impending failure (no hard shifts, jumping, warning lights, etc). Warning lamps turned on after failure. I asked the mechanic at the GMC Dealership what caused the failure, and wasn't given a definitive answer.
Corrective Action:
Merging onto highway, lost engine power. Cylinder lifter failed, damaged cam shaft, caused damage to coolant system via metal debris, and engine needs to be replaced. 76,000 miles on vehicle, regularly serviced at dealership. I inspected the parts, and was shown the cylinder lifter that had failed and fragmented as well as the galled cam shaft. There were no prior indications of impending failure (no hard shifts, jumping, warning lights, etc). Warning lamps turned on after failure. I asked the mechanic at the GMC Dealership what caused the failure, and wasn't given a definitive answer.
Additional Notes:
Merging onto highway, lost engine power. Cylinder lifter failed, damaged cam shaft, caused damage to coolant system via metal debris, and engine needs to be replaced. 76,000 miles on vehicle, regularly serviced at dealership. I inspected the parts, and was shown the cylinder lifter that had failed and fragmented as well as the galled cam shaft. There were no prior indications of impending failure (no hard shifts, jumping, warning lights, etc). Warning lamps turned on after failure. I asked the mechanic at the GMC Dealership what caused the failure, and wasn't given a definitive answer.
Mfg Campaign: 11657259
Recall Date: Apr 28, 2025
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I was about 45 miles or so from home on [XXX]. As I left a business my truck went about 100 feet and the engine stopped working . No warning. Truck was towed to a GM dealer in Wilmington Il. It was determined the cause was due to the wiring from the engine ECM that was run over the top of a very sharp plastic mounting bracket for the ECM. The wire had been cut because of the way this was done at the factory. In addition the fuel pump also needed to be replaced . At the time of this, the truck had 39,140 miles on it. I had no warning this was about to happen. No check engine light went on , etc. Most of my route home is on the highway . Had this not happened on a side street , I would have been involved in an accident. I ended up paying $865.42 plus towing for this repair I should not be paying for. The people at the GM dealer told me this has been happening on numerous GM pick up trucks. This is NOT a maintenance issue or an isolated case. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I was about 45 miles or so from home on [XXX]. As I left a business my truck went about 100 feet and the engine stopped working . No warning. Truck was towed to a GM dealer in Wilmington Il. It was determined the cause was due to the wiring from the engine ECM that was run over the top of a very sharp plastic mounting bracket for the ECM. The wire had been cut because of the way this was done at the factory. In addition the fuel pump also needed to be replaced . At the time of this, the truck had 39,140 miles on it. I had no warning this was about to happen. No check engine light went on , etc. Most of my route home is on the highway . Had this not happened on a side street , I would have been involved in an accident. I ended up paying $865.42 plus towing for this repair I should not be paying for. The people at the GM dealer told me this has been happening on numerous GM pick up trucks. This is NOT a maintenance issue or an isolated case. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I was about 45 miles or so from home on [XXX]. As I left a business my truck went about 100 feet and the engine stopped working . No warning. Truck was towed to a GM dealer in Wilmington Il. It was determined the cause was due to the wiring from the engine ECM that was run over the top of a very sharp plastic mounting bracket for the ECM. The wire had been cut because of the way this was done at the factory. In addition the fuel pump also needed to be replaced . At the time of this, the truck had 39,140 miles on it. I had no warning this was about to happen. No check engine light went on , etc. Most of my route home is on the highway . Had this not happened on a side street , I would have been involved in an accident. I ended up paying $865.42 plus towing for this repair I should not be paying for. The people at the GM dealer told me this has been happening on numerous GM pick up trucks. This is NOT a maintenance issue or an isolated case. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11656231
Recall Date: Apr 23, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
I was about 45 miles or so from home on [XXX]. As I left a business my truck went about 100 feet and the engine stopped working . No warning. Truck was towed to a GM dealer in Wilmington Il. It was determined the cause was due to the wiring from the engine ECM that was run over the top of a very sharp plastic mounting bracket for the ECM. The wire had been cut because of the way this was done at the factory. In addition the fuel pump also needed to be replaced . At the time of this, the truck had 39,140 miles on it. I had no warning this was about to happen. No check engine light went on , etc. Most of my route home is on the highway . Had this not happened on a side street , I would have been involved in an accident. I ended up paying $865.42 plus towing for this repair I should not be paying for. The people at the GM dealer told me this has been happening on numerous GM pick up trucks. This is NOT a maintenance issue or an isolated case. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I was about 45 miles or so from home on [XXX]. As I left a business my truck went about 100 feet and the engine stopped working . No warning. Truck was towed to a GM dealer in Wilmington Il. It was determined the cause was due to the wiring from the engine ECM that was run over the top of a very sharp plastic mounting bracket for the ECM. The wire had been cut because of the way this was done at the factory. In addition the fuel pump also needed to be replaced . At the time of this, the truck had 39,140 miles on it. I had no warning this was about to happen. No check engine light went on , etc. Most of my route home is on the highway . Had this not happened on a side street , I would have been involved in an accident. I ended up paying $865.42 plus towing for this repair I should not be paying for. The people at the GM dealer told me this has been happening on numerous GM pick up trucks. This is NOT a maintenance issue or an isolated case. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I was about 45 miles or so from home on [XXX]. As I left a business my truck went about 100 feet and the engine stopped working . No warning. Truck was towed to a GM dealer in Wilmington Il. It was determined the cause was due to the wiring from the engine ECM that was run over the top of a very sharp plastic mounting bracket for the ECM. The wire had been cut because of the way this was done at the factory. In addition the fuel pump also needed to be replaced . At the time of this, the truck had 39,140 miles on it. I had no warning this was about to happen. No check engine light went on , etc. Most of my route home is on the highway . Had this not happened on a side street , I would have been involved in an accident. I ended up paying $865.42 plus towing for this repair I should not be paying for. The people at the GM dealer told me this has been happening on numerous GM pick up trucks. This is NOT a maintenance issue or an isolated case. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11656231
Recall Date: Apr 23, 2025
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I was about 45 miles or so from home on [XXX]. As I left a business my truck went about 100 feet and the engine stopped working . No warning. Truck was towed to a GM dealer in Wilmington Il. It was determined the cause was due to the wiring from the engine ECM that was run over the top of a very sharp plastic mounting bracket for the ECM. The wire had been cut because of the way this was done at the factory. In addition the fuel pump also needed to be replaced . At the time of this, the truck had 39,140 miles on it. I had no warning this was about to happen. No check engine light went on , etc. Most of my route home is on the highway . Had this not happened on a side street , I would have been involved in an accident. I ended up paying $865.42 plus towing for this repair I should not be paying for. The people at the GM dealer told me this has been happening on numerous GM pick up trucks. This is NOT a maintenance issue or an isolated case. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I was about 45 miles or so from home on [XXX]. As I left a business my truck went about 100 feet and the engine stopped working . No warning. Truck was towed to a GM dealer in Wilmington Il. It was determined the cause was due to the wiring from the engine ECM that was run over the top of a very sharp plastic mounting bracket for the ECM. The wire had been cut because of the way this was done at the factory. In addition the fuel pump also needed to be replaced . At the time of this, the truck had 39,140 miles on it. I had no warning this was about to happen. No check engine light went on , etc. Most of my route home is on the highway . Had this not happened on a side street , I would have been involved in an accident. I ended up paying $865.42 plus towing for this repair I should not be paying for. The people at the GM dealer told me this has been happening on numerous GM pick up trucks. This is NOT a maintenance issue or an isolated case. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I was about 45 miles or so from home on [XXX]. As I left a business my truck went about 100 feet and the engine stopped working . No warning. Truck was towed to a GM dealer in Wilmington Il. It was determined the cause was due to the wiring from the engine ECM that was run over the top of a very sharp plastic mounting bracket for the ECM. The wire had been cut because of the way this was done at the factory. In addition the fuel pump also needed to be replaced . At the time of this, the truck had 39,140 miles on it. I had no warning this was about to happen. No check engine light went on , etc. Most of my route home is on the highway . Had this not happened on a side street , I would have been involved in an accident. I ended up paying $865.42 plus towing for this repair I should not be paying for. The people at the GM dealer told me this has been happening on numerous GM pick up trucks. This is NOT a maintenance issue or an isolated case. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11656231
Recall Date: Apr 23, 2025
General Motors, Llc
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
The contact owns a 2020 GMC Sierra 1500. The contact stated while driving 40 MPH, the vehicle failed to properly respond. There were no warning lights illuminated; however, the message ESC was displayed. The contact stated that the brakes, steering, and a message to check the trailer brakes was also displayed. The contact pulled over to the side of the road and the brake pedal was depressed several times however, the brakes failed to respond, and the vehicle was difficult to control. The vehicle was towed by AAA and then towed to a dealer however, the vehicle was not yet diagnosed. The contact stated that the brakes were inoperable, and the control center was destabilized. The vehicle was not yet repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 125,000.
Corrective Action:
The contact owns a 2020 GMC Sierra 1500. The contact stated while driving 40 MPH, the vehicle failed to properly respond. There were no warning lights illuminated; however, the message ESC was displayed. The contact stated that the brakes, steering, and a message to check the trailer brakes was also displayed. The contact pulled over to the side of the road and the brake pedal was depressed several times however, the brakes failed to respond, and the vehicle was difficult to control. The vehicle was towed by AAA and then towed to a dealer however, the vehicle was not yet diagnosed. The contact stated that the brakes were inoperable, and the control center was destabilized. The vehicle was not yet repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 125,000.
Additional Notes:
The contact owns a 2020 GMC Sierra 1500. The contact stated while driving 40 MPH, the vehicle failed to properly respond. There were no warning lights illuminated; however, the message ESC was displayed. The contact stated that the brakes, steering, and a message to check the trailer brakes was also displayed. The contact pulled over to the side of the road and the brake pedal was depressed several times however, the brakes failed to respond, and the vehicle was difficult to control. The vehicle was towed by AAA and then towed to a dealer however, the vehicle was not yet diagnosed. The contact stated that the brakes were inoperable, and the control center was destabilized. The vehicle was not yet repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 125,000.
Mfg Campaign: 11656277
Recall Date: Apr 23, 2025
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL
Potential Consequences:
The contact owns a 2020 GMC Sierra 1500. The contact stated while driving 40 MPH, the vehicle failed to properly respond. There were no warning lights illuminated; however, the message ESC was displayed. The contact stated that the brakes, steering, and a message to check the trailer brakes was also displayed. The contact pulled over to the side of the road and the brake pedal was depressed several times however, the brakes failed to respond, and the vehicle was difficult to control. The vehicle was towed by AAA and then towed to a dealer however, the vehicle was not yet diagnosed. The contact stated that the brakes were inoperable, and the control center was destabilized. The vehicle was not yet repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 125,000.
Corrective Action:
The contact owns a 2020 GMC Sierra 1500. The contact stated while driving 40 MPH, the vehicle failed to properly respond. There were no warning lights illuminated; however, the message ESC was displayed. The contact stated that the brakes, steering, and a message to check the trailer brakes was also displayed. The contact pulled over to the side of the road and the brake pedal was depressed several times however, the brakes failed to respond, and the vehicle was difficult to control. The vehicle was towed by AAA and then towed to a dealer however, the vehicle was not yet diagnosed. The contact stated that the brakes were inoperable, and the control center was destabilized. The vehicle was not yet repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 125,000.
Additional Notes:
The contact owns a 2020 GMC Sierra 1500. The contact stated while driving 40 MPH, the vehicle failed to properly respond. There were no warning lights illuminated; however, the message ESC was displayed. The contact stated that the brakes, steering, and a message to check the trailer brakes was also displayed. The contact pulled over to the side of the road and the brake pedal was depressed several times however, the brakes failed to respond, and the vehicle was difficult to control. The vehicle was towed by AAA and then towed to a dealer however, the vehicle was not yet diagnosed. The contact stated that the brakes were inoperable, and the control center was destabilized. The vehicle was not yet repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 125,000.
Mfg Campaign: 11656277
Recall Date: Apr 23, 2025
General Motors, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Had water leaking into cab of truck. First incident they stated it was a rear window seal and it was "repaired" under warranty. Second incident I was advised it was body panel separation where the cab roof and side body seam was leaking. It was repaired by sealing with "body seam sealer." I later read these repairs should have been welded. This was after the warranty expired and I had to pay for it. I then read on the Silverado/Sierra forum this repair should have been a weld not just "glued" is this a safety issue?
Corrective Action:
Had water leaking into cab of truck. First incident they stated it was a rear window seal and it was "repaired" under warranty. Second incident I was advised it was body panel separation where the cab roof and side body seam was leaking. It was repaired by sealing with "body seam sealer." I later read these repairs should have been welded. This was after the warranty expired and I had to pay for it. I then read on the Silverado/Sierra forum this repair should have been a weld not just "glued" is this a safety issue?
Additional Notes:
Had water leaking into cab of truck. First incident they stated it was a rear window seal and it was "repaired" under warranty. Second incident I was advised it was body panel separation where the cab roof and side body seam was leaking. It was repaired by sealing with "body seam sealer." I later read these repairs should have been welded. This was after the warranty expired and I had to pay for it. I then read on the Silverado/Sierra forum this repair should have been a weld not just "glued" is this a safety issue?
Mfg Campaign: 11656171
Recall Date: Apr 22, 2025
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