Complaints & Recalls
Official Safety Recalls - Important!
8 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors (GM) is recalling certain 2018 GMC Sierra 1500, 2019 Sierra 2500, 3500, Chevrolet Silverado 3500, and Chevrolet Silverado 2500 and 2018 Chevrolet Silverado 1500 Crew Cab vehicles. The left or right-side roof-rail air bag (RRAB) inflator end cap may detach from the inflator or the inflator sidewall may rupture.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: N252513060
Recall Date: Jun 25, 2025
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2018 Chevrolet Silverado 1500, GMC Sierra 1500, 2018-2019 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 Crew Cab trucks. The left or right-side roof-rail air bag (RRAB) inflator end cap may detach from the inflator or the inflator sidewall may rupture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: N242474500
Recall Date: Oct 10, 2024
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2018 Cadillac Escalade, Chevrolet Silverado 1500 and Tahoe, GMC Sierra 1500 and Yukon vehicles equipped with either a 5.3L or 6.2L V8 engine. The output of the mechanical vacuum pump can decrease over time, decreasing the amount of vacuum/power brake assist.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202300860
Recall Date: Oct 1, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2020 Chevrolet Suburban, Tahoe, and GMC Yukon, and 2014-2018 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles equipped with a 5.3-liter engine, a 3.08-ratio rear axle and four-wheel drive. If a wheel-speed sensor fails, while the vehicle is traveling between 41 and 60 mph in four-wheel or automatic mode, the Electronic-Brake Control Module (EBCM) software may activate the driveline-protection system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192261050
Recall Date: Oct 24, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2017 Cadillac Escalade, 2014-2018 Chevrolet Silverado, GMC Sierra, 2015-2018 Chevrolet Suburban, Tahoe, GMC Yukon vehicles. The amount of vacuum created by the vacuum pump may decrease over time.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192268490
Recall Date: Sep 6, 2019
Consumer Complaints
364 ComplaintsGeneral Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
My 2018 Silverado 1500 has had 3 cylinder 4 misfires over a 9 month period that had to be repaired after warranty. This caused the repair/replacement of the lifters. I have had this happen for a forth time this year January 7 2025 with the same code of "cylinder 4 misfire". That means four of the same issues in one year. I can be driving along smoothly, then suddenly from one light to the next, the check engine light comes on with the misfire to cylinder 4 coming on. It was shared with me the AFM can cause this to happen. On the third time of misfire, I saw a little smoke, then once it was repaired with lifters replaced, no smoke and back to running smoothly. This time the intake cam lobe was scored which voided the warranty. I am now at a crossroad as to what to do now, and have parked the truck for now. It is my understanding the 5.3L engine was considered a solid engine until the AFM was installed. Did I mention this is the first "truck" I have ever owned? I have had a Chevrolet vehicle since I was able to drive, and have never had engine problems of this magnitude. My concern now is that this could cause my engine to lock up while I'm driving around and cause a possible accident. I depend on this truck as my mode of transportation, but now I have to make a decision that impacts me greatly as a senior citizen on a fixed income.
Corrective Action:
My 2018 Silverado 1500 has had 3 cylinder 4 misfires over a 9 month period that had to be repaired after warranty. This caused the repair/replacement of the lifters. I have had this happen for a forth time this year January 7 2025 with the same code of "cylinder 4 misfire". That means four of the same issues in one year. I can be driving along smoothly, then suddenly from one light to the next, the check engine light comes on with the misfire to cylinder 4 coming on. It was shared with me the AFM can cause this to happen. On the third time of misfire, I saw a little smoke, then once it was repaired with lifters replaced, no smoke and back to running smoothly. This time the intake cam lobe was scored which voided the warranty. I am now at a crossroad as to what to do now, and have parked the truck for now. It is my understanding the 5.3L engine was considered a solid engine until the AFM was installed. Did I mention this is the first "truck" I have ever owned? I have had a Chevrolet vehicle since I was able to drive, and have never had engine problems of this magnitude. My concern now is that this could cause my engine to lock up while I'm driving around and cause a possible accident. I depend on this truck as my mode of transportation, but now I have to make a decision that impacts me greatly as a senior citizen on a fixed income.
Additional Notes:
My 2018 Silverado 1500 has had 3 cylinder 4 misfires over a 9 month period that had to be repaired after warranty. This caused the repair/replacement of the lifters. I have had this happen for a forth time this year January 7 2025 with the same code of "cylinder 4 misfire". That means four of the same issues in one year. I can be driving along smoothly, then suddenly from one light to the next, the check engine light comes on with the misfire to cylinder 4 coming on. It was shared with me the AFM can cause this to happen. On the third time of misfire, I saw a little smoke, then once it was repaired with lifters replaced, no smoke and back to running smoothly. This time the intake cam lobe was scored which voided the warranty. I am now at a crossroad as to what to do now, and have parked the truck for now. It is my understanding the 5.3L engine was considered a solid engine until the AFM was installed. Did I mention this is the first "truck" I have ever owned? I have had a Chevrolet vehicle since I was able to drive, and have never had engine problems of this magnitude. My concern now is that this could cause my engine to lock up while I'm driving around and cause a possible accident. I depend on this truck as my mode of transportation, but now I have to make a decision that impacts me greatly as a senior citizen on a fixed income.
Mfg Campaign: 11639787
Recall Date: Jan 31, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The failure was a lifter collapsed in my vehicle's motor. I had reduced power and major shuttering due to the issue. If I had been towing a load I would have possibly become a hazard by not maintaining a speed that would have been able to keep up with traffic flow. Also if I had been in an congested traffic area I would have been slower to clear or have major breakdown causing increased backups. It was confirmed by a local shop. There were no warning lights at the time of incident, nor leading up to this incident. Fortunately no accidents or disruptions happened and I had to be towed in to a repair shop.
Corrective Action:
The failure was a lifter collapsed in my vehicle's motor. I had reduced power and major shuttering due to the issue. If I had been towing a load I would have possibly become a hazard by not maintaining a speed that would have been able to keep up with traffic flow. Also if I had been in an congested traffic area I would have been slower to clear or have major breakdown causing increased backups. It was confirmed by a local shop. There were no warning lights at the time of incident, nor leading up to this incident. Fortunately no accidents or disruptions happened and I had to be towed in to a repair shop.
Additional Notes:
The failure was a lifter collapsed in my vehicle's motor. I had reduced power and major shuttering due to the issue. If I had been towing a load I would have possibly become a hazard by not maintaining a speed that would have been able to keep up with traffic flow. Also if I had been in an congested traffic area I would have been slower to clear or have major breakdown causing increased backups. It was confirmed by a local shop. There were no warning lights at the time of incident, nor leading up to this incident. Fortunately no accidents or disruptions happened and I had to be towed in to a repair shop.
Mfg Campaign: 11639915
Recall Date: Jan 31, 2025
General Motors, Llc
Defect Description:
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Potential Consequences:
The contact owns a 2018 GMC Sierra 1500. The contact stated while driving approximately 35 MPH with the rear window defroster activated, there was a burning rubber odor inside the cabin of the vehicle and there was smoke coming from the rear window area. While inspecting the rear window the contact discovered that the rear window connector cover had melted, and the wire connections were a burning amber color, but no flames were present. After disconnecting the electrical connections, approximately 30 seconds later the rear glass panel on the passenger side suddenly shattered. No injuries were reported. The contact’s young daughter was seated in the rear during the failure. The vehicle was taken to the local dealer, but the cause of the failure was not yet determined. The manufacturer was not notified of the failure. The failure mileage was 60,952.
Corrective Action:
The contact owns a 2018 GMC Sierra 1500. The contact stated while driving approximately 35 MPH with the rear window defroster activated, there was a burning rubber odor inside the cabin of the vehicle and there was smoke coming from the rear window area. While inspecting the rear window the contact discovered that the rear window connector cover had melted, and the wire connections were a burning amber color, but no flames were present. After disconnecting the electrical connections, approximately 30 seconds later the rear glass panel on the passenger side suddenly shattered. No injuries were reported. The contact’s young daughter was seated in the rear during the failure. The vehicle was taken to the local dealer, but the cause of the failure was not yet determined. The manufacturer was not notified of the failure. The failure mileage was 60,952.
Additional Notes:
The contact owns a 2018 GMC Sierra 1500. The contact stated while driving approximately 35 MPH with the rear window defroster activated, there was a burning rubber odor inside the cabin of the vehicle and there was smoke coming from the rear window area. While inspecting the rear window the contact discovered that the rear window connector cover had melted, and the wire connections were a burning amber color, but no flames were present. After disconnecting the electrical connections, approximately 30 seconds later the rear glass panel on the passenger side suddenly shattered. No injuries were reported. The contact’s young daughter was seated in the rear during the failure. The vehicle was taken to the local dealer, but the cause of the failure was not yet determined. The manufacturer was not notified of the failure. The failure mileage was 60,952.
Mfg Campaign: 11639603
Recall Date: Jan 30, 2025
General Motors, Llc
Defect Description:
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW
Potential Consequences:
The contact owns a 2018 GMC Sierra 1500. The contact stated while driving approximately 35 MPH with the rear window defroster activated, there was a burning rubber odor inside the cabin of the vehicle and there was smoke coming from the rear window area. While inspecting the rear window the contact discovered that the rear window connector cover had melted, and the wire connections were a burning amber color, but no flames were present. After disconnecting the electrical connections, approximately 30 seconds later the rear glass panel on the passenger side suddenly shattered. No injuries were reported. The contact’s young daughter was seated in the rear during the failure. The vehicle was taken to the local dealer, but the cause of the failure was not yet determined. The manufacturer was not notified of the failure. The failure mileage was 60,952.
Corrective Action:
The contact owns a 2018 GMC Sierra 1500. The contact stated while driving approximately 35 MPH with the rear window defroster activated, there was a burning rubber odor inside the cabin of the vehicle and there was smoke coming from the rear window area. While inspecting the rear window the contact discovered that the rear window connector cover had melted, and the wire connections were a burning amber color, but no flames were present. After disconnecting the electrical connections, approximately 30 seconds later the rear glass panel on the passenger side suddenly shattered. No injuries were reported. The contact’s young daughter was seated in the rear during the failure. The vehicle was taken to the local dealer, but the cause of the failure was not yet determined. The manufacturer was not notified of the failure. The failure mileage was 60,952.
Additional Notes:
The contact owns a 2018 GMC Sierra 1500. The contact stated while driving approximately 35 MPH with the rear window defroster activated, there was a burning rubber odor inside the cabin of the vehicle and there was smoke coming from the rear window area. While inspecting the rear window the contact discovered that the rear window connector cover had melted, and the wire connections were a burning amber color, but no flames were present. After disconnecting the electrical connections, approximately 30 seconds later the rear glass panel on the passenger side suddenly shattered. No injuries were reported. The contact’s young daughter was seated in the rear during the failure. The vehicle was taken to the local dealer, but the cause of the failure was not yet determined. The manufacturer was not notified of the failure. The failure mileage was 60,952.
Mfg Campaign: 11639603
Recall Date: Jan 30, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2018 GMC Sierra 1500. The contact stated that while driving on the highway at various speeds, the vehicle occasionally shuts off. The contact stated that several unknown warning lights were illuminated. The contact stated that the vehicle was pulled over to the side of the road and restarted. The contact was able to continue driving. The vehicle was taken to a local dealer and was diagnosed; however, the cause of the failure was not found. The contact was informed to take the vehicle back to the dealer if the failure returned. The manufacturer was notified of the failure. The approximate failure mileage was 128,000.
Corrective Action:
The contact owns a 2018 GMC Sierra 1500. The contact stated that while driving on the highway at various speeds, the vehicle occasionally shuts off. The contact stated that several unknown warning lights were illuminated. The contact stated that the vehicle was pulled over to the side of the road and restarted. The contact was able to continue driving. The vehicle was taken to a local dealer and was diagnosed; however, the cause of the failure was not found. The contact was informed to take the vehicle back to the dealer if the failure returned. The manufacturer was notified of the failure. The approximate failure mileage was 128,000.
Additional Notes:
The contact owns a 2018 GMC Sierra 1500. The contact stated that while driving on the highway at various speeds, the vehicle occasionally shuts off. The contact stated that several unknown warning lights were illuminated. The contact stated that the vehicle was pulled over to the side of the road and restarted. The contact was able to continue driving. The vehicle was taken to a local dealer and was diagnosed; however, the cause of the failure was not found. The contact was informed to take the vehicle back to the dealer if the failure returned. The manufacturer was notified of the failure. The approximate failure mileage was 128,000.
Mfg Campaign: 11638301
Recall Date: Jan 24, 2025
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2018 GMC Sierra 1500. The contact stated that while driving on the highway at various speeds, the vehicle occasionally shuts off. The contact stated that several unknown warning lights were illuminated. The contact stated that the vehicle was pulled over to the side of the road and restarted. The contact was able to continue driving. The vehicle was taken to a local dealer and was diagnosed; however, the cause of the failure was not found. The contact was informed to take the vehicle back to the dealer if the failure returned. The manufacturer was notified of the failure. The approximate failure mileage was 128,000.
Corrective Action:
The contact owns a 2018 GMC Sierra 1500. The contact stated that while driving on the highway at various speeds, the vehicle occasionally shuts off. The contact stated that several unknown warning lights were illuminated. The contact stated that the vehicle was pulled over to the side of the road and restarted. The contact was able to continue driving. The vehicle was taken to a local dealer and was diagnosed; however, the cause of the failure was not found. The contact was informed to take the vehicle back to the dealer if the failure returned. The manufacturer was notified of the failure. The approximate failure mileage was 128,000.
Additional Notes:
The contact owns a 2018 GMC Sierra 1500. The contact stated that while driving on the highway at various speeds, the vehicle occasionally shuts off. The contact stated that several unknown warning lights were illuminated. The contact stated that the vehicle was pulled over to the side of the road and restarted. The contact was able to continue driving. The vehicle was taken to a local dealer and was diagnosed; however, the cause of the failure was not found. The contact was informed to take the vehicle back to the dealer if the failure returned. The manufacturer was notified of the failure. The approximate failure mileage was 128,000.
Mfg Campaign: 11638301
Recall Date: Jan 24, 2025
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Electrical system turns off power steering while driving Dashboard lights up like a Christmas tree service track service brake stability Had this service back in 2022 August the problems have resurfaced there are no recalls have spent lots of money and still failing Spent almost a year at the dealership fast forward to years later the same problem is occurring I am running out of money
Corrective Action:
Electrical system turns off power steering while driving Dashboard lights up like a Christmas tree service track service brake stability Had this service back in 2022 August the problems have resurfaced there are no recalls have spent lots of money and still failing Spent almost a year at the dealership fast forward to years later the same problem is occurring I am running out of money
Additional Notes:
Electrical system turns off power steering while driving Dashboard lights up like a Christmas tree service track service brake stability Had this service back in 2022 August the problems have resurfaced there are no recalls have spent lots of money and still failing Spent almost a year at the dealership fast forward to years later the same problem is occurring I am running out of money
Mfg Campaign: 11637228
Recall Date: Jan 21, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Electrical system turns off power steering while driving Dashboard lights up like a Christmas tree service track service brake stability Had this service back in 2022 August the problems have resurfaced there are no recalls have spent lots of money and still failing Spent almost a year at the dealership fast forward to years later the same problem is occurring I am running out of money
Corrective Action:
Electrical system turns off power steering while driving Dashboard lights up like a Christmas tree service track service brake stability Had this service back in 2022 August the problems have resurfaced there are no recalls have spent lots of money and still failing Spent almost a year at the dealership fast forward to years later the same problem is occurring I am running out of money
Additional Notes:
Electrical system turns off power steering while driving Dashboard lights up like a Christmas tree service track service brake stability Had this service back in 2022 August the problems have resurfaced there are no recalls have spent lots of money and still failing Spent almost a year at the dealership fast forward to years later the same problem is occurring I am running out of money
Mfg Campaign: 11637228
Recall Date: Jan 21, 2025
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
Electrical system turns off power steering while driving Dashboard lights up like a Christmas tree service track service brake stability Had this service back in 2022 August the problems have resurfaced there are no recalls have spent lots of money and still failing Spent almost a year at the dealership fast forward to years later the same problem is occurring I am running out of money
Corrective Action:
Electrical system turns off power steering while driving Dashboard lights up like a Christmas tree service track service brake stability Had this service back in 2022 August the problems have resurfaced there are no recalls have spent lots of money and still failing Spent almost a year at the dealership fast forward to years later the same problem is occurring I am running out of money
Additional Notes:
Electrical system turns off power steering while driving Dashboard lights up like a Christmas tree service track service brake stability Had this service back in 2022 August the problems have resurfaced there are no recalls have spent lots of money and still failing Spent almost a year at the dealership fast forward to years later the same problem is occurring I am running out of money
Mfg Campaign: 11637228
Recall Date: Jan 21, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Engine failed before 100,000 miles. Lifter failed leading to a damaged camshaft and replacement of lifters being require. Required 10,000$ in repairs. Failure light appeared suddenly. No issues were known of ahead of incident.
Corrective Action:
Engine failed before 100,000 miles. Lifter failed leading to a damaged camshaft and replacement of lifters being require. Required 10,000$ in repairs. Failure light appeared suddenly. No issues were known of ahead of incident.
Additional Notes:
Engine failed before 100,000 miles. Lifter failed leading to a damaged camshaft and replacement of lifters being require. Required 10,000$ in repairs. Failure light appeared suddenly. No issues were known of ahead of incident.
Mfg Campaign: 11637193
Recall Date: Jan 20, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
When accelerating (at times) truck will shudder. Sometimes barely noticeable, sometimes violently. Was told by dealership that torque converter is going out and will be $4000 to replace but may not even fix issue. Looking online, appears that MANY (1,000’s) people are having same issue and that there is even a class action lawsuit about this issue. But no investigation by NHSTA yet, even though I can see many many complaints of similar issues
Corrective Action:
When accelerating (at times) truck will shudder. Sometimes barely noticeable, sometimes violently. Was told by dealership that torque converter is going out and will be $4000 to replace but may not even fix issue. Looking online, appears that MANY (1,000’s) people are having same issue and that there is even a class action lawsuit about this issue. But no investigation by NHSTA yet, even though I can see many many complaints of similar issues
Additional Notes:
When accelerating (at times) truck will shudder. Sometimes barely noticeable, sometimes violently. Was told by dealership that torque converter is going out and will be $4000 to replace but may not even fix issue. Looking online, appears that MANY (1,000’s) people are having same issue and that there is even a class action lawsuit about this issue. But no investigation by NHSTA yet, even though I can see many many complaints of similar issues
Mfg Campaign: 11636642
Recall Date: Jan 17, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Shaking when accelerating. Sometimes so extreme it feels like you have been hit by another car. Random, inconsistent, and comes out of nowhere
Corrective Action:
Shaking when accelerating. Sometimes so extreme it feels like you have been hit by another car. Random, inconsistent, and comes out of nowhere
Additional Notes:
Shaking when accelerating. Sometimes so extreme it feels like you have been hit by another car. Random, inconsistent, and comes out of nowhere
Mfg Campaign: 11633797
Recall Date: Jan 3, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2018 GMC Sierra 1500. The contact stated while driving at an undisclosed speed, the engine temperature rose to 210 degrees and the vehicle started jerking. The contact stated that the failure also occurred while idling for a while, or while stopped at a traffic light while refueling, and before accelerating. The failure occurred once the engine temperature rose to 210 degrees. There were no warning lights illuminated. The vehicle was taken to a certified mechanic at a transmission shop who confirmed there was a failure with the transmission; however, the mechanic was unable to determine the cause of the failure. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 117,000.
Corrective Action:
The contact owns a 2018 GMC Sierra 1500. The contact stated while driving at an undisclosed speed, the engine temperature rose to 210 degrees and the vehicle started jerking. The contact stated that the failure also occurred while idling for a while, or while stopped at a traffic light while refueling, and before accelerating. The failure occurred once the engine temperature rose to 210 degrees. There were no warning lights illuminated. The vehicle was taken to a certified mechanic at a transmission shop who confirmed there was a failure with the transmission; however, the mechanic was unable to determine the cause of the failure. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 117,000.
Additional Notes:
The contact owns a 2018 GMC Sierra 1500. The contact stated while driving at an undisclosed speed, the engine temperature rose to 210 degrees and the vehicle started jerking. The contact stated that the failure also occurred while idling for a while, or while stopped at a traffic light while refueling, and before accelerating. The failure occurred once the engine temperature rose to 210 degrees. There were no warning lights illuminated. The vehicle was taken to a certified mechanic at a transmission shop who confirmed there was a failure with the transmission; however, the mechanic was unable to determine the cause of the failure. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 117,000.
Mfg Campaign: 11632089
Recall Date: Dec 23, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
This vehicle has 88400 miles, it out of warranty, which I know this, I use AMSOIL ASM SIG SERIES SYN SAE 0W-20 , 5.3L GAS. TWO YEARS AGO, I CHANGED OIL AT RICHARD BUICK GMC IN DAYTON, OH AND SENT A SAMPLE OF THE OIL TO OIL ANALYZERS FOR AN ANALYSIS, THEY SET IT BACK, IT SHOWED THERE WAS A LEVEL 4 SEVERE GASOLINE IN THE OIL. THEY CHANGED THE HIGH SPEEP FULE PUMP, BOTH IN JECTORS, AND IT THOUGHT IT WAS FIXED, ON 12 - 11 -24 HAD THE OIL CHANGED AT LOCAL BOYS SERVICE CENTER, SENT A SAMPLE OF THE OIL-TO-OIL ANALYZERS AND RECIEVED BACK, A SEVERE FUEL LEAK OF GASOLINE IN THE OIL, i DON'T THINK THAT MANY DRIVERS WHO HAVE THIS VEHICLE KNOW ABOUT THIS DANGEROUS PROBLEM, IT COULD CAUSE AN ENGINE FAILURE OR EVEN WORSE, GENERAL MOTORS NEEDS TO FIX THIS PERBLEM.
Corrective Action:
This vehicle has 88400 miles, it out of warranty, which I know this, I use AMSOIL ASM SIG SERIES SYN SAE 0W-20 , 5.3L GAS. TWO YEARS AGO, I CHANGED OIL AT RICHARD BUICK GMC IN DAYTON, OH AND SENT A SAMPLE OF THE OIL TO OIL ANALYZERS FOR AN ANALYSIS, THEY SET IT BACK, IT SHOWED THERE WAS A LEVEL 4 SEVERE GASOLINE IN THE OIL. THEY CHANGED THE HIGH SPEEP FULE PUMP, BOTH IN JECTORS, AND IT THOUGHT IT WAS FIXED, ON 12 - 11 -24 HAD THE OIL CHANGED AT LOCAL BOYS SERVICE CENTER, SENT A SAMPLE OF THE OIL-TO-OIL ANALYZERS AND RECIEVED BACK, A SEVERE FUEL LEAK OF GASOLINE IN THE OIL, i DON'T THINK THAT MANY DRIVERS WHO HAVE THIS VEHICLE KNOW ABOUT THIS DANGEROUS PROBLEM, IT COULD CAUSE AN ENGINE FAILURE OR EVEN WORSE, GENERAL MOTORS NEEDS TO FIX THIS PERBLEM.
Additional Notes:
This vehicle has 88400 miles, it out of warranty, which I know this, I use AMSOIL ASM SIG SERIES SYN SAE 0W-20 , 5.3L GAS. TWO YEARS AGO, I CHANGED OIL AT RICHARD BUICK GMC IN DAYTON, OH AND SENT A SAMPLE OF THE OIL TO OIL ANALYZERS FOR AN ANALYSIS, THEY SET IT BACK, IT SHOWED THERE WAS A LEVEL 4 SEVERE GASOLINE IN THE OIL. THEY CHANGED THE HIGH SPEEP FULE PUMP, BOTH IN JECTORS, AND IT THOUGHT IT WAS FIXED, ON 12 - 11 -24 HAD THE OIL CHANGED AT LOCAL BOYS SERVICE CENTER, SENT A SAMPLE OF THE OIL-TO-OIL ANALYZERS AND RECIEVED BACK, A SEVERE FUEL LEAK OF GASOLINE IN THE OIL, i DON'T THINK THAT MANY DRIVERS WHO HAVE THIS VEHICLE KNOW ABOUT THIS DANGEROUS PROBLEM, IT COULD CAUSE AN ENGINE FAILURE OR EVEN WORSE, GENERAL MOTORS NEEDS TO FIX THIS PERBLEM.
Mfg Campaign: 11630744
Recall Date: Dec 14, 2024
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
This vehicle has 88400 miles, it out of warranty, which I know this, I use AMSOIL ASM SIG SERIES SYN SAE 0W-20 , 5.3L GAS. TWO YEARS AGO, I CHANGED OIL AT RICHARD BUICK GMC IN DAYTON, OH AND SENT A SAMPLE OF THE OIL TO OIL ANALYZERS FOR AN ANALYSIS, THEY SET IT BACK, IT SHOWED THERE WAS A LEVEL 4 SEVERE GASOLINE IN THE OIL. THEY CHANGED THE HIGH SPEEP FULE PUMP, BOTH IN JECTORS, AND IT THOUGHT IT WAS FIXED, ON 12 - 11 -24 HAD THE OIL CHANGED AT LOCAL BOYS SERVICE CENTER, SENT A SAMPLE OF THE OIL-TO-OIL ANALYZERS AND RECIEVED BACK, A SEVERE FUEL LEAK OF GASOLINE IN THE OIL, i DON'T THINK THAT MANY DRIVERS WHO HAVE THIS VEHICLE KNOW ABOUT THIS DANGEROUS PROBLEM, IT COULD CAUSE AN ENGINE FAILURE OR EVEN WORSE, GENERAL MOTORS NEEDS TO FIX THIS PERBLEM.
Corrective Action:
This vehicle has 88400 miles, it out of warranty, which I know this, I use AMSOIL ASM SIG SERIES SYN SAE 0W-20 , 5.3L GAS. TWO YEARS AGO, I CHANGED OIL AT RICHARD BUICK GMC IN DAYTON, OH AND SENT A SAMPLE OF THE OIL TO OIL ANALYZERS FOR AN ANALYSIS, THEY SET IT BACK, IT SHOWED THERE WAS A LEVEL 4 SEVERE GASOLINE IN THE OIL. THEY CHANGED THE HIGH SPEEP FULE PUMP, BOTH IN JECTORS, AND IT THOUGHT IT WAS FIXED, ON 12 - 11 -24 HAD THE OIL CHANGED AT LOCAL BOYS SERVICE CENTER, SENT A SAMPLE OF THE OIL-TO-OIL ANALYZERS AND RECIEVED BACK, A SEVERE FUEL LEAK OF GASOLINE IN THE OIL, i DON'T THINK THAT MANY DRIVERS WHO HAVE THIS VEHICLE KNOW ABOUT THIS DANGEROUS PROBLEM, IT COULD CAUSE AN ENGINE FAILURE OR EVEN WORSE, GENERAL MOTORS NEEDS TO FIX THIS PERBLEM.
Additional Notes:
This vehicle has 88400 miles, it out of warranty, which I know this, I use AMSOIL ASM SIG SERIES SYN SAE 0W-20 , 5.3L GAS. TWO YEARS AGO, I CHANGED OIL AT RICHARD BUICK GMC IN DAYTON, OH AND SENT A SAMPLE OF THE OIL TO OIL ANALYZERS FOR AN ANALYSIS, THEY SET IT BACK, IT SHOWED THERE WAS A LEVEL 4 SEVERE GASOLINE IN THE OIL. THEY CHANGED THE HIGH SPEEP FULE PUMP, BOTH IN JECTORS, AND IT THOUGHT IT WAS FIXED, ON 12 - 11 -24 HAD THE OIL CHANGED AT LOCAL BOYS SERVICE CENTER, SENT A SAMPLE OF THE OIL-TO-OIL ANALYZERS AND RECIEVED BACK, A SEVERE FUEL LEAK OF GASOLINE IN THE OIL, i DON'T THINK THAT MANY DRIVERS WHO HAVE THIS VEHICLE KNOW ABOUT THIS DANGEROUS PROBLEM, IT COULD CAUSE AN ENGINE FAILURE OR EVEN WORSE, GENERAL MOTORS NEEDS TO FIX THIS PERBLEM.
Mfg Campaign: 11630744
Recall Date: Dec 14, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Vehicle is a 2018 GMC Sierra Crewcab 4x4 with a 5.3 engine. The vehicle was purchased new in Washington and serviced at the Chevrolet dealership in Oregon within vehicle recommended service intervals. At 64K miles, the engine developed a sudden AFM lifter issue. Lifter for cylinder #6 came apart causing the engine to miss, smoke, have excessive oil on the spark plug, and low cylinder PSI (75 compared to others at 200+). Vehicle is just outside of it's 5 yr/60K powertrain warranty. Vehicle is undrivable and will need probable engine replacement due to damage from AFM lifter failure. My mechanic verified the miss, oil on the spark plug, and low PSI. The local Chevy dealership removed the valve cover, inspected, and advised that the lifter came apart. Dealership wants $1200 to pull the head to determine extent of damage and $4-5K to repair valves or $12-14K for engine replacement. GM offers no assistance at this point.
Corrective Action:
Vehicle is a 2018 GMC Sierra Crewcab 4x4 with a 5.3 engine. The vehicle was purchased new in Washington and serviced at the Chevrolet dealership in Oregon within vehicle recommended service intervals. At 64K miles, the engine developed a sudden AFM lifter issue. Lifter for cylinder #6 came apart causing the engine to miss, smoke, have excessive oil on the spark plug, and low cylinder PSI (75 compared to others at 200+). Vehicle is just outside of it's 5 yr/60K powertrain warranty. Vehicle is undrivable and will need probable engine replacement due to damage from AFM lifter failure. My mechanic verified the miss, oil on the spark plug, and low PSI. The local Chevy dealership removed the valve cover, inspected, and advised that the lifter came apart. Dealership wants $1200 to pull the head to determine extent of damage and $4-5K to repair valves or $12-14K for engine replacement. GM offers no assistance at this point.
Additional Notes:
Vehicle is a 2018 GMC Sierra Crewcab 4x4 with a 5.3 engine. The vehicle was purchased new in Washington and serviced at the Chevrolet dealership in Oregon within vehicle recommended service intervals. At 64K miles, the engine developed a sudden AFM lifter issue. Lifter for cylinder #6 came apart causing the engine to miss, smoke, have excessive oil on the spark plug, and low cylinder PSI (75 compared to others at 200+). Vehicle is just outside of it's 5 yr/60K powertrain warranty. Vehicle is undrivable and will need probable engine replacement due to damage from AFM lifter failure. My mechanic verified the miss, oil on the spark plug, and low PSI. The local Chevy dealership removed the valve cover, inspected, and advised that the lifter came apart. Dealership wants $1200 to pull the head to determine extent of damage and $4-5K to repair valves or $12-14K for engine replacement. GM offers no assistance at this point.
Mfg Campaign: 11628643
Recall Date: Dec 3, 2024
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Noted the rear sliding window did not work. Upon further research and investigation found fuse 2 in the drivers side fuse box popped. Replaced the fuse and did not solve the problem. Further investigation found the harness that controls the rear sliding window and other items was sheared (all 3 wires cut in half). The harness is routed from the inside of the center console, through the drivers side hinge (pinch point where it cut the harness, and to the backside of the center console. Spliced the wires and reconnected confirming the fix to the problem. This issue poses a fire hazard. Recommend a recall to reroute the harness or a form of corrugation to better protect the harness and prevent further issues.
Corrective Action:
Noted the rear sliding window did not work. Upon further research and investigation found fuse 2 in the drivers side fuse box popped. Replaced the fuse and did not solve the problem. Further investigation found the harness that controls the rear sliding window and other items was sheared (all 3 wires cut in half). The harness is routed from the inside of the center console, through the drivers side hinge (pinch point where it cut the harness, and to the backside of the center console. Spliced the wires and reconnected confirming the fix to the problem. This issue poses a fire hazard. Recommend a recall to reroute the harness or a form of corrugation to better protect the harness and prevent further issues.
Additional Notes:
Noted the rear sliding window did not work. Upon further research and investigation found fuse 2 in the drivers side fuse box popped. Replaced the fuse and did not solve the problem. Further investigation found the harness that controls the rear sliding window and other items was sheared (all 3 wires cut in half). The harness is routed from the inside of the center console, through the drivers side hinge (pinch point where it cut the harness, and to the backside of the center console. Spliced the wires and reconnected confirming the fix to the problem. This issue poses a fire hazard. Recommend a recall to reroute the harness or a form of corrugation to better protect the harness and prevent further issues.
Mfg Campaign: 11628214
Recall Date: Dec 2, 2024
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Part # 23337305 OEM Towing Control Module failure. replaced with factory part and unit failed within 60 days.
Corrective Action:
Part # 23337305 OEM Towing Control Module failure. replaced with factory part and unit failed within 60 days.
Additional Notes:
Part # 23337305 OEM Towing Control Module failure. replaced with factory part and unit failed within 60 days.
Mfg Campaign: 11627641
Recall Date: Nov 27, 2024
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Rear sliding window defogger started smoking, filling the cab with smoke
Corrective Action:
Rear sliding window defogger started smoking, filling the cab with smoke
Additional Notes:
Rear sliding window defogger started smoking, filling the cab with smoke
Mfg Campaign: 11627642
Recall Date: Nov 27, 2024
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2018 GMC Sierra 1500. The contact stated that while driving at 45 MPH, the vehicle began to shudder, and he decreased the speed. The contact drove to his residence. The next day the vehicle was driving as expected until it became hot and began to shudder again. The transmission was not shifting as designed. The contact checked underneath the vehicle but failed to locate an issue with the transmission. The rear differential was hot and burned his fingers, but medical attention was not provided. The vehicle was taken to the local dealer, where it was diagnosed that the torque converter and transmission needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, but no additional assistance was provided. The failure mileage was approximately 22,000.
Corrective Action:
The contact owns a 2018 GMC Sierra 1500. The contact stated that while driving at 45 MPH, the vehicle began to shudder, and he decreased the speed. The contact drove to his residence. The next day the vehicle was driving as expected until it became hot and began to shudder again. The transmission was not shifting as designed. The contact checked underneath the vehicle but failed to locate an issue with the transmission. The rear differential was hot and burned his fingers, but medical attention was not provided. The vehicle was taken to the local dealer, where it was diagnosed that the torque converter and transmission needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, but no additional assistance was provided. The failure mileage was approximately 22,000.
Additional Notes:
The contact owns a 2018 GMC Sierra 1500. The contact stated that while driving at 45 MPH, the vehicle began to shudder, and he decreased the speed. The contact drove to his residence. The next day the vehicle was driving as expected until it became hot and began to shudder again. The transmission was not shifting as designed. The contact checked underneath the vehicle but failed to locate an issue with the transmission. The rear differential was hot and burned his fingers, but medical attention was not provided. The vehicle was taken to the local dealer, where it was diagnosed that the torque converter and transmission needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, but no additional assistance was provided. The failure mileage was approximately 22,000.
Mfg Campaign: 11627208
Recall Date: Nov 25, 2024
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