Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2022 GMC Hummer EV and 2023 Cadillac Lyriq vehicles. Certain connections within the high-voltage battery pack may be out of position or incorrectly welded, which can cause a loss of drive power.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N232404441
Recall Date: May 25, 2023
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2022 BrightDrop EV600 and 2022-2023 GMC Hummer EV Pickup electric vehicles. The high voltage battery pack enclosure may not be properly sealed, allowing water to enter the pack.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N222380031
Recall Date: Oct 13, 2022
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2022 GMC Hummer EV vehicles. Taillight software can cause one or both rear taillights to become inoperative, or remain fully or partially illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N222359830
Recall Date: Mar 10, 2022
Consumer Complaints
6 ComplaintsGeneral Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Same situation occurred twice. I was in the car at a red light. Car had been stopped for about a minute. Was on a slight decline, engine brake was engaged to hold car in position. Car was stationary completely. Suddenly tons of warning lights flash on the dash board 'One pedal driving unavailable', 'Service ESC', 'Service trailer brake system', 'Service active steering system', '4wd unavailable', service driver assist system , 'Speed limited to 36 mph'. First time this happened was June 2023. Dealer was unable to find the source of the problem but reported that the car was working fine and gave it back to me. The second time was a 10/1/2024. I was able to drive slowly to a parking lot, turn the car off, wait a bit and turn it back on which seemed to reset the warnings. Car is currently at a different dealer and they tell me that unless it happens while they are in the car, they cannot diagnose anything. If this were to happen while driving, it could be very dangerous as the Hummer is a very large heavy vehicle so to lose driving systems in motion is quite a scary thing. Having it happen while stopped is bad since the car doesn't operate normally, steering is erratic and the suspension controls non-existent which impacts safety even with speed limited to 36. The car is available to be inspected as needed.
Corrective Action:
Same situation occurred twice. I was in the car at a red light. Car had been stopped for about a minute. Was on a slight decline, engine brake was engaged to hold car in position. Car was stationary completely. Suddenly tons of warning lights flash on the dash board 'One pedal driving unavailable', 'Service ESC', 'Service trailer brake system', 'Service active steering system', '4wd unavailable', service driver assist system , 'Speed limited to 36 mph'. First time this happened was June 2023. Dealer was unable to find the source of the problem but reported that the car was working fine and gave it back to me. The second time was a 10/1/2024. I was able to drive slowly to a parking lot, turn the car off, wait a bit and turn it back on which seemed to reset the warnings. Car is currently at a different dealer and they tell me that unless it happens while they are in the car, they cannot diagnose anything. If this were to happen while driving, it could be very dangerous as the Hummer is a very large heavy vehicle so to lose driving systems in motion is quite a scary thing. Having it happen while stopped is bad since the car doesn't operate normally, steering is erratic and the suspension controls non-existent which impacts safety even with speed limited to 36. The car is available to be inspected as needed.
Additional Notes:
Same situation occurred twice. I was in the car at a red light. Car had been stopped for about a minute. Was on a slight decline, engine brake was engaged to hold car in position. Car was stationary completely. Suddenly tons of warning lights flash on the dash board 'One pedal driving unavailable', 'Service ESC', 'Service trailer brake system', 'Service active steering system', '4wd unavailable', service driver assist system , 'Speed limited to 36 mph'. First time this happened was June 2023. Dealer was unable to find the source of the problem but reported that the car was working fine and gave it back to me. The second time was a 10/1/2024. I was able to drive slowly to a parking lot, turn the car off, wait a bit and turn it back on which seemed to reset the warnings. Car is currently at a different dealer and they tell me that unless it happens while they are in the car, they cannot diagnose anything. If this were to happen while driving, it could be very dangerous as the Hummer is a very large heavy vehicle so to lose driving systems in motion is quite a scary thing. Having it happen while stopped is bad since the car doesn't operate normally, steering is erratic and the suspension controls non-existent which impacts safety even with speed limited to 36. The car is available to be inspected as needed.
Mfg Campaign: 11621197
Recall Date: Oct 22, 2024
General Motors, Llc
Defect Description:
SUSPENSION
Potential Consequences:
Same situation occurred twice. I was in the car at a red light. Car had been stopped for about a minute. Was on a slight decline, engine brake was engaged to hold car in position. Car was stationary completely. Suddenly tons of warning lights flash on the dash board 'One pedal driving unavailable', 'Service ESC', 'Service trailer brake system', 'Service active steering system', '4wd unavailable', service driver assist system , 'Speed limited to 36 mph'. First time this happened was June 2023. Dealer was unable to find the source of the problem but reported that the car was working fine and gave it back to me. The second time was a 10/1/2024. I was able to drive slowly to a parking lot, turn the car off, wait a bit and turn it back on which seemed to reset the warnings. Car is currently at a different dealer and they tell me that unless it happens while they are in the car, they cannot diagnose anything. If this were to happen while driving, it could be very dangerous as the Hummer is a very large heavy vehicle so to lose driving systems in motion is quite a scary thing. Having it happen while stopped is bad since the car doesn't operate normally, steering is erratic and the suspension controls non-existent which impacts safety even with speed limited to 36. The car is available to be inspected as needed.
Corrective Action:
Same situation occurred twice. I was in the car at a red light. Car had been stopped for about a minute. Was on a slight decline, engine brake was engaged to hold car in position. Car was stationary completely. Suddenly tons of warning lights flash on the dash board 'One pedal driving unavailable', 'Service ESC', 'Service trailer brake system', 'Service active steering system', '4wd unavailable', service driver assist system , 'Speed limited to 36 mph'. First time this happened was June 2023. Dealer was unable to find the source of the problem but reported that the car was working fine and gave it back to me. The second time was a 10/1/2024. I was able to drive slowly to a parking lot, turn the car off, wait a bit and turn it back on which seemed to reset the warnings. Car is currently at a different dealer and they tell me that unless it happens while they are in the car, they cannot diagnose anything. If this were to happen while driving, it could be very dangerous as the Hummer is a very large heavy vehicle so to lose driving systems in motion is quite a scary thing. Having it happen while stopped is bad since the car doesn't operate normally, steering is erratic and the suspension controls non-existent which impacts safety even with speed limited to 36. The car is available to be inspected as needed.
Additional Notes:
Same situation occurred twice. I was in the car at a red light. Car had been stopped for about a minute. Was on a slight decline, engine brake was engaged to hold car in position. Car was stationary completely. Suddenly tons of warning lights flash on the dash board 'One pedal driving unavailable', 'Service ESC', 'Service trailer brake system', 'Service active steering system', '4wd unavailable', service driver assist system , 'Speed limited to 36 mph'. First time this happened was June 2023. Dealer was unable to find the source of the problem but reported that the car was working fine and gave it back to me. The second time was a 10/1/2024. I was able to drive slowly to a parking lot, turn the car off, wait a bit and turn it back on which seemed to reset the warnings. Car is currently at a different dealer and they tell me that unless it happens while they are in the car, they cannot diagnose anything. If this were to happen while driving, it could be very dangerous as the Hummer is a very large heavy vehicle so to lose driving systems in motion is quite a scary thing. Having it happen while stopped is bad since the car doesn't operate normally, steering is erratic and the suspension controls non-existent which impacts safety even with speed limited to 36. The car is available to be inspected as needed.
Mfg Campaign: 11621197
Recall Date: Oct 22, 2024
General Motors, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Same situation occurred twice. I was in the car at a red light. Car had been stopped for about a minute. Was on a slight decline, engine brake was engaged to hold car in position. Car was stationary completely. Suddenly tons of warning lights flash on the dash board 'One pedal driving unavailable', 'Service ESC', 'Service trailer brake system', 'Service active steering system', '4wd unavailable', service driver assist system , 'Speed limited to 36 mph'. First time this happened was June 2023. Dealer was unable to find the source of the problem but reported that the car was working fine and gave it back to me. The second time was a 10/1/2024. I was able to drive slowly to a parking lot, turn the car off, wait a bit and turn it back on which seemed to reset the warnings. Car is currently at a different dealer and they tell me that unless it happens while they are in the car, they cannot diagnose anything. If this were to happen while driving, it could be very dangerous as the Hummer is a very large heavy vehicle so to lose driving systems in motion is quite a scary thing. Having it happen while stopped is bad since the car doesn't operate normally, steering is erratic and the suspension controls non-existent which impacts safety even with speed limited to 36. The car is available to be inspected as needed.
Corrective Action:
Same situation occurred twice. I was in the car at a red light. Car had been stopped for about a minute. Was on a slight decline, engine brake was engaged to hold car in position. Car was stationary completely. Suddenly tons of warning lights flash on the dash board 'One pedal driving unavailable', 'Service ESC', 'Service trailer brake system', 'Service active steering system', '4wd unavailable', service driver assist system , 'Speed limited to 36 mph'. First time this happened was June 2023. Dealer was unable to find the source of the problem but reported that the car was working fine and gave it back to me. The second time was a 10/1/2024. I was able to drive slowly to a parking lot, turn the car off, wait a bit and turn it back on which seemed to reset the warnings. Car is currently at a different dealer and they tell me that unless it happens while they are in the car, they cannot diagnose anything. If this were to happen while driving, it could be very dangerous as the Hummer is a very large heavy vehicle so to lose driving systems in motion is quite a scary thing. Having it happen while stopped is bad since the car doesn't operate normally, steering is erratic and the suspension controls non-existent which impacts safety even with speed limited to 36. The car is available to be inspected as needed.
Additional Notes:
Same situation occurred twice. I was in the car at a red light. Car had been stopped for about a minute. Was on a slight decline, engine brake was engaged to hold car in position. Car was stationary completely. Suddenly tons of warning lights flash on the dash board 'One pedal driving unavailable', 'Service ESC', 'Service trailer brake system', 'Service active steering system', '4wd unavailable', service driver assist system , 'Speed limited to 36 mph'. First time this happened was June 2023. Dealer was unable to find the source of the problem but reported that the car was working fine and gave it back to me. The second time was a 10/1/2024. I was able to drive slowly to a parking lot, turn the car off, wait a bit and turn it back on which seemed to reset the warnings. Car is currently at a different dealer and they tell me that unless it happens while they are in the car, they cannot diagnose anything. If this were to happen while driving, it could be very dangerous as the Hummer is a very large heavy vehicle so to lose driving systems in motion is quite a scary thing. Having it happen while stopped is bad since the car doesn't operate normally, steering is erratic and the suspension controls non-existent which impacts safety even with speed limited to 36. The car is available to be inspected as needed.
Mfg Campaign: 11621197
Recall Date: Oct 22, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
My hummer has been nothing short of a nightmare. Been towed in for service and delivered to the dealer for repair 10 times now and the result is continuously the same problems. Having no date on battery replacement and constant warnings on the dash has brought to the point of it being unsafe for me and my family to utilize. It was recently in the GMC shop at Marquardt GMC for three weeks displaying over a dozen codes of issues. Due to lack of training the dealership mechanics are attempting to do repairs over the phone with GMC. Since getting it back last week all the codes are present again and new issues have developed. I really wanted the truck and was gauged upon purchase by the dealership paying over $200k. My initial intention was to purchase for a family member whom is in need and could take advantage of the autonomous driving. Myself and my family are not even comfortable to the point my wife won't allow our children in the truck so we never took action of helping another member of the family
Corrective Action:
My hummer has been nothing short of a nightmare. Been towed in for service and delivered to the dealer for repair 10 times now and the result is continuously the same problems. Having no date on battery replacement and constant warnings on the dash has brought to the point of it being unsafe for me and my family to utilize. It was recently in the GMC shop at Marquardt GMC for three weeks displaying over a dozen codes of issues. Due to lack of training the dealership mechanics are attempting to do repairs over the phone with GMC. Since getting it back last week all the codes are present again and new issues have developed. I really wanted the truck and was gauged upon purchase by the dealership paying over $200k. My initial intention was to purchase for a family member whom is in need and could take advantage of the autonomous driving. Myself and my family are not even comfortable to the point my wife won't allow our children in the truck so we never took action of helping another member of the family
Additional Notes:
My hummer has been nothing short of a nightmare. Been towed in for service and delivered to the dealer for repair 10 times now and the result is continuously the same problems. Having no date on battery replacement and constant warnings on the dash has brought to the point of it being unsafe for me and my family to utilize. It was recently in the GMC shop at Marquardt GMC for three weeks displaying over a dozen codes of issues. Due to lack of training the dealership mechanics are attempting to do repairs over the phone with GMC. Since getting it back last week all the codes are present again and new issues have developed. I really wanted the truck and was gauged upon purchase by the dealership paying over $200k. My initial intention was to purchase for a family member whom is in need and could take advantage of the autonomous driving. Myself and my family are not even comfortable to the point my wife won't allow our children in the truck so we never took action of helping another member of the family
Mfg Campaign: 11518043
Recall Date: Apr 20, 2023
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
My hummer has been nothing short of a nightmare. Been towed in for service and delivered to the dealer for repair 10 times now and the result is continuously the same problems. Having no date on battery replacement and constant warnings on the dash has brought to the point of it being unsafe for me and my family to utilize. It was recently in the GMC shop at Marquardt GMC for three weeks displaying over a dozen codes of issues. Due to lack of training the dealership mechanics are attempting to do repairs over the phone with GMC. Since getting it back last week all the codes are present again and new issues have developed. I really wanted the truck and was gauged upon purchase by the dealership paying over $200k. My initial intention was to purchase for a family member whom is in need and could take advantage of the autonomous driving. Myself and my family are not even comfortable to the point my wife won't allow our children in the truck so we never took action of helping another member of the family
Corrective Action:
My hummer has been nothing short of a nightmare. Been towed in for service and delivered to the dealer for repair 10 times now and the result is continuously the same problems. Having no date on battery replacement and constant warnings on the dash has brought to the point of it being unsafe for me and my family to utilize. It was recently in the GMC shop at Marquardt GMC for three weeks displaying over a dozen codes of issues. Due to lack of training the dealership mechanics are attempting to do repairs over the phone with GMC. Since getting it back last week all the codes are present again and new issues have developed. I really wanted the truck and was gauged upon purchase by the dealership paying over $200k. My initial intention was to purchase for a family member whom is in need and could take advantage of the autonomous driving. Myself and my family are not even comfortable to the point my wife won't allow our children in the truck so we never took action of helping another member of the family
Additional Notes:
My hummer has been nothing short of a nightmare. Been towed in for service and delivered to the dealer for repair 10 times now and the result is continuously the same problems. Having no date on battery replacement and constant warnings on the dash has brought to the point of it being unsafe for me and my family to utilize. It was recently in the GMC shop at Marquardt GMC for three weeks displaying over a dozen codes of issues. Due to lack of training the dealership mechanics are attempting to do repairs over the phone with GMC. Since getting it back last week all the codes are present again and new issues have developed. I really wanted the truck and was gauged upon purchase by the dealership paying over $200k. My initial intention was to purchase for a family member whom is in need and could take advantage of the autonomous driving. Myself and my family are not even comfortable to the point my wife won't allow our children in the truck so we never took action of helping another member of the family
Mfg Campaign: 11518043
Recall Date: Apr 20, 2023
General Motors, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
My hummer has been nothing short of a nightmare. Been towed in for service and delivered to the dealer for repair 10 times now and the result is continuously the same problems. Having no date on battery replacement and constant warnings on the dash has brought to the point of it being unsafe for me and my family to utilize. It was recently in the GMC shop at Marquardt GMC for three weeks displaying over a dozen codes of issues. Due to lack of training the dealership mechanics are attempting to do repairs over the phone with GMC. Since getting it back last week all the codes are present again and new issues have developed. I really wanted the truck and was gauged upon purchase by the dealership paying over $200k. My initial intention was to purchase for a family member whom is in need and could take advantage of the autonomous driving. Myself and my family are not even comfortable to the point my wife won't allow our children in the truck so we never took action of helping another member of the family
Corrective Action:
My hummer has been nothing short of a nightmare. Been towed in for service and delivered to the dealer for repair 10 times now and the result is continuously the same problems. Having no date on battery replacement and constant warnings on the dash has brought to the point of it being unsafe for me and my family to utilize. It was recently in the GMC shop at Marquardt GMC for three weeks displaying over a dozen codes of issues. Due to lack of training the dealership mechanics are attempting to do repairs over the phone with GMC. Since getting it back last week all the codes are present again and new issues have developed. I really wanted the truck and was gauged upon purchase by the dealership paying over $200k. My initial intention was to purchase for a family member whom is in need and could take advantage of the autonomous driving. Myself and my family are not even comfortable to the point my wife won't allow our children in the truck so we never took action of helping another member of the family
Additional Notes:
My hummer has been nothing short of a nightmare. Been towed in for service and delivered to the dealer for repair 10 times now and the result is continuously the same problems. Having no date on battery replacement and constant warnings on the dash has brought to the point of it being unsafe for me and my family to utilize. It was recently in the GMC shop at Marquardt GMC for three weeks displaying over a dozen codes of issues. Due to lack of training the dealership mechanics are attempting to do repairs over the phone with GMC. Since getting it back last week all the codes are present again and new issues have developed. I really wanted the truck and was gauged upon purchase by the dealership paying over $200k. My initial intention was to purchase for a family member whom is in need and could take advantage of the autonomous driving. Myself and my family are not even comfortable to the point my wife won't allow our children in the truck so we never took action of helping another member of the family
Mfg Campaign: 11518043
Recall Date: Apr 20, 2023
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Edzant Price LLC
Valencia, CA • 36 yrs
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