Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2023-2024 Chevrolet Colorado and 2023 GMC Canyon vehicles. The left or right front seat may have a seat belt buckle attachment bolt that was not tightened properly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N242453720
Recall Date: Sep 19, 2024
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2023 Chevrolet Colorado and GMC Canyon vehicles. The front wheel hub bolts may have been over-tightened and damaged during installation.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N232431480
Recall Date: Mar 28, 2024
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2023 Chevrolet Colorado and GMC Canyon vehicles. The front camera module (FCM) system may falsely detect an obstacle, causing the automatic emergency braking (AEB) to engage unexpectedly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: A232424660
Recall Date: Feb 22, 2024
Consumer Complaints
71 ComplaintsGeneral Motors, Llc
Defect Description:
LANE DEPARTURE: BLIND SPOT DETECTION
Potential Consequences:
Blind zone detection system and door latch system failures. The blind zone detection system is inconsistent and at times remains on with bright lights impairing the drivers ability to see at night. With this inconsistency the driver cannot rely on it properly detecting vehicles within the blind spot. Another known issue is the inability to put down windows with the drivers side door. The alert for this is to service the door latch system which typically comes on while driving the vehicle. This limits the driver being able to safely respond to traffic stops from emergency personnel as well as the ability to evacuate the vehicle through the window if necessary. The dealers that have reviewed these issues say they cannot replicate or fix them.
Corrective Action:
Blind zone detection system and door latch system failures. The blind zone detection system is inconsistent and at times remains on with bright lights impairing the drivers ability to see at night. With this inconsistency the driver cannot rely on it properly detecting vehicles within the blind spot. Another known issue is the inability to put down windows with the drivers side door. The alert for this is to service the door latch system which typically comes on while driving the vehicle. This limits the driver being able to safely respond to traffic stops from emergency personnel as well as the ability to evacuate the vehicle through the window if necessary. The dealers that have reviewed these issues say they cannot replicate or fix them.
Additional Notes:
Blind zone detection system and door latch system failures. The blind zone detection system is inconsistent and at times remains on with bright lights impairing the drivers ability to see at night. With this inconsistency the driver cannot rely on it properly detecting vehicles within the blind spot. Another known issue is the inability to put down windows with the drivers side door. The alert for this is to service the door latch system which typically comes on while driving the vehicle. This limits the driver being able to safely respond to traffic stops from emergency personnel as well as the ability to evacuate the vehicle through the window if necessary. The dealers that have reviewed these issues say they cannot replicate or fix them.
Mfg Campaign: 11571811
Recall Date: Feb 14, 2024
General Motors, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE
Potential Consequences:
The contact owns a 2023 GMC Canyon. The contact stated while driving at approximately 35 MPH and following a slight bend in the roadway to the left, the Forward Collision Avoidance system detected the oncoming traffic in the opposite lane and made an emergency stop. The contact stated that the failure had become a recurring failure. The contact turned off the Forward Collision Avoidance feature. The contact had taken the vehicle to a local dealer who was unable to locate a malfunction or failure in the system. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 13,000.
Corrective Action:
The contact owns a 2023 GMC Canyon. The contact stated while driving at approximately 35 MPH and following a slight bend in the roadway to the left, the Forward Collision Avoidance system detected the oncoming traffic in the opposite lane and made an emergency stop. The contact stated that the failure had become a recurring failure. The contact turned off the Forward Collision Avoidance feature. The contact had taken the vehicle to a local dealer who was unable to locate a malfunction or failure in the system. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 13,000.
Additional Notes:
The contact owns a 2023 GMC Canyon. The contact stated while driving at approximately 35 MPH and following a slight bend in the roadway to the left, the Forward Collision Avoidance system detected the oncoming traffic in the opposite lane and made an emergency stop. The contact stated that the failure had become a recurring failure. The contact turned off the Forward Collision Avoidance feature. The contact had taken the vehicle to a local dealer who was unable to locate a malfunction or failure in the system. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 13,000.
Mfg Campaign: 11569942
Recall Date: Feb 5, 2024
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Overly sensitive automatic emergency braking/pedestrian warning. System would alert with lights and audible warning for no reason driving at ~55mph. While turning around in a Michigan left turn, system went off and brakes applied abruptly until I was at complete stop. No vehicles or persons were in front of me. There was a car following closely behind which almost hit me. Fast forward a few weeks later and now forward collision system inop light illuminated on dash and will not go off.
Corrective Action:
Overly sensitive automatic emergency braking/pedestrian warning. System would alert with lights and audible warning for no reason driving at ~55mph. While turning around in a Michigan left turn, system went off and brakes applied abruptly until I was at complete stop. No vehicles or persons were in front of me. There was a car following closely behind which almost hit me. Fast forward a few weeks later and now forward collision system inop light illuminated on dash and will not go off.
Additional Notes:
Overly sensitive automatic emergency braking/pedestrian warning. System would alert with lights and audible warning for no reason driving at ~55mph. While turning around in a Michigan left turn, system went off and brakes applied abruptly until I was at complete stop. No vehicles or persons were in front of me. There was a car following closely behind which almost hit me. Fast forward a few weeks later and now forward collision system inop light illuminated on dash and will not go off.
Mfg Campaign: 11564443
Recall Date: Jan 9, 2024
General Motors, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Overly sensitive automatic emergency braking/pedestrian warning. System would alert with lights and audible warning for no reason driving at ~55mph. While turning around in a Michigan left turn, system went off and brakes applied abruptly until I was at complete stop. No vehicles or persons were in front of me. There was a car following closely behind which almost hit me. Fast forward a few weeks later and now forward collision system inop light illuminated on dash and will not go off.
Corrective Action:
Overly sensitive automatic emergency braking/pedestrian warning. System would alert with lights and audible warning for no reason driving at ~55mph. While turning around in a Michigan left turn, system went off and brakes applied abruptly until I was at complete stop. No vehicles or persons were in front of me. There was a car following closely behind which almost hit me. Fast forward a few weeks later and now forward collision system inop light illuminated on dash and will not go off.
Additional Notes:
Overly sensitive automatic emergency braking/pedestrian warning. System would alert with lights and audible warning for no reason driving at ~55mph. While turning around in a Michigan left turn, system went off and brakes applied abruptly until I was at complete stop. No vehicles or persons were in front of me. There was a car following closely behind which almost hit me. Fast forward a few weeks later and now forward collision system inop light illuminated on dash and will not go off.
Mfg Campaign: 11564443
Recall Date: Jan 9, 2024
General Motors, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
Overly sensitive automatic emergency braking/pedestrian warning. System would alert with lights and audible warning for no reason driving at ~55mph. While turning around in a Michigan left turn, system went off and brakes applied abruptly until I was at complete stop. No vehicles or persons were in front of me. There was a car following closely behind which almost hit me. Fast forward a few weeks later and now forward collision system inop light illuminated on dash and will not go off.
Corrective Action:
Overly sensitive automatic emergency braking/pedestrian warning. System would alert with lights and audible warning for no reason driving at ~55mph. While turning around in a Michigan left turn, system went off and brakes applied abruptly until I was at complete stop. No vehicles or persons were in front of me. There was a car following closely behind which almost hit me. Fast forward a few weeks later and now forward collision system inop light illuminated on dash and will not go off.
Additional Notes:
Overly sensitive automatic emergency braking/pedestrian warning. System would alert with lights and audible warning for no reason driving at ~55mph. While turning around in a Michigan left turn, system went off and brakes applied abruptly until I was at complete stop. No vehicles or persons were in front of me. There was a car following closely behind which almost hit me. Fast forward a few weeks later and now forward collision system inop light illuminated on dash and will not go off.
Mfg Campaign: 11564443
Recall Date: Jan 9, 2024
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Blind spot warning system continues to illuminate when traveling on two lane roads with no objects in the blind spot(false positives). Especially the passenger side. I continue to be distracted while driving to check the mirror to see what is there, nothing. Then while traveling on multi-lane highways, both sides will sometimes not illuminate when there is a vehicle present in the blind spot. Both of these examples also happen more often after dusk or during dark/cloudy days. I have not taken into dealer yet for repairs but will soon. No system warning of malfunction on dash, just the false positive lights on side mirrors.
Corrective Action:
Blind spot warning system continues to illuminate when traveling on two lane roads with no objects in the blind spot(false positives). Especially the passenger side. I continue to be distracted while driving to check the mirror to see what is there, nothing. Then while traveling on multi-lane highways, both sides will sometimes not illuminate when there is a vehicle present in the blind spot. Both of these examples also happen more often after dusk or during dark/cloudy days. I have not taken into dealer yet for repairs but will soon. No system warning of malfunction on dash, just the false positive lights on side mirrors.
Additional Notes:
Blind spot warning system continues to illuminate when traveling on two lane roads with no objects in the blind spot(false positives). Especially the passenger side. I continue to be distracted while driving to check the mirror to see what is there, nothing. Then while traveling on multi-lane highways, both sides will sometimes not illuminate when there is a vehicle present in the blind spot. Both of these examples also happen more often after dusk or during dark/cloudy days. I have not taken into dealer yet for repairs but will soon. No system warning of malfunction on dash, just the false positive lights on side mirrors.
Mfg Campaign: 11564445
Recall Date: Jan 9, 2024
General Motors, Llc
Defect Description:
LANE DEPARTURE: BLIND SPOT DETECTION
Potential Consequences:
Blind spot warning system continues to illuminate when traveling on two lane roads with no objects in the blind spot(false positives). Especially the passenger side. I continue to be distracted while driving to check the mirror to see what is there, nothing. Then while traveling on multi-lane highways, both sides will sometimes not illuminate when there is a vehicle present in the blind spot. Both of these examples also happen more often after dusk or during dark/cloudy days. I have not taken into dealer yet for repairs but will soon. No system warning of malfunction on dash, just the false positive lights on side mirrors.
Corrective Action:
Blind spot warning system continues to illuminate when traveling on two lane roads with no objects in the blind spot(false positives). Especially the passenger side. I continue to be distracted while driving to check the mirror to see what is there, nothing. Then while traveling on multi-lane highways, both sides will sometimes not illuminate when there is a vehicle present in the blind spot. Both of these examples also happen more often after dusk or during dark/cloudy days. I have not taken into dealer yet for repairs but will soon. No system warning of malfunction on dash, just the false positive lights on side mirrors.
Additional Notes:
Blind spot warning system continues to illuminate when traveling on two lane roads with no objects in the blind spot(false positives). Especially the passenger side. I continue to be distracted while driving to check the mirror to see what is there, nothing. Then while traveling on multi-lane highways, both sides will sometimes not illuminate when there is a vehicle present in the blind spot. Both of these examples also happen more often after dusk or during dark/cloudy days. I have not taken into dealer yet for repairs but will soon. No system warning of malfunction on dash, just the false positive lights on side mirrors.
Mfg Campaign: 11564445
Recall Date: Jan 9, 2024
General Motors, Llc
Defect Description:
LANE DEPARTURE: WARNING
Potential Consequences:
Blind spot warning system continues to illuminate when traveling on two lane roads with no objects in the blind spot(false positives). Especially the passenger side. I continue to be distracted while driving to check the mirror to see what is there, nothing. Then while traveling on multi-lane highways, both sides will sometimes not illuminate when there is a vehicle present in the blind spot. Both of these examples also happen more often after dusk or during dark/cloudy days. I have not taken into dealer yet for repairs but will soon. No system warning of malfunction on dash, just the false positive lights on side mirrors.
Corrective Action:
Blind spot warning system continues to illuminate when traveling on two lane roads with no objects in the blind spot(false positives). Especially the passenger side. I continue to be distracted while driving to check the mirror to see what is there, nothing. Then while traveling on multi-lane highways, both sides will sometimes not illuminate when there is a vehicle present in the blind spot. Both of these examples also happen more often after dusk or during dark/cloudy days. I have not taken into dealer yet for repairs but will soon. No system warning of malfunction on dash, just the false positive lights on side mirrors.
Additional Notes:
Blind spot warning system continues to illuminate when traveling on two lane roads with no objects in the blind spot(false positives). Especially the passenger side. I continue to be distracted while driving to check the mirror to see what is there, nothing. Then while traveling on multi-lane highways, both sides will sometimes not illuminate when there is a vehicle present in the blind spot. Both of these examples also happen more often after dusk or during dark/cloudy days. I have not taken into dealer yet for repairs but will soon. No system warning of malfunction on dash, just the false positive lights on side mirrors.
Mfg Campaign: 11564445
Recall Date: Jan 9, 2024
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
While slowly driving, like when parking or trying to park vehicle in garage, it will randomly surge when almost at complete stop forcing vehicle to lunge forward requiring operator to apply quick additional firm braking. It almost feels like vehicle is creeping in 2nd gear and decides to downshift into 1st gear just before coming to a stop and engine applies slightly more throttle. I have almost hit garage wall and other vehicles in parking lots due to this issue. Again, it is intermittent but is alarming when happens. I have not had vehicle in for repairs yet but concerns dealer will not be able to duplicate. No warning lights on dash for this issue.
Corrective Action:
While slowly driving, like when parking or trying to park vehicle in garage, it will randomly surge when almost at complete stop forcing vehicle to lunge forward requiring operator to apply quick additional firm braking. It almost feels like vehicle is creeping in 2nd gear and decides to downshift into 1st gear just before coming to a stop and engine applies slightly more throttle. I have almost hit garage wall and other vehicles in parking lots due to this issue. Again, it is intermittent but is alarming when happens. I have not had vehicle in for repairs yet but concerns dealer will not be able to duplicate. No warning lights on dash for this issue.
Additional Notes:
While slowly driving, like when parking or trying to park vehicle in garage, it will randomly surge when almost at complete stop forcing vehicle to lunge forward requiring operator to apply quick additional firm braking. It almost feels like vehicle is creeping in 2nd gear and decides to downshift into 1st gear just before coming to a stop and engine applies slightly more throttle. I have almost hit garage wall and other vehicles in parking lots due to this issue. Again, it is intermittent but is alarming when happens. I have not had vehicle in for repairs yet but concerns dealer will not be able to duplicate. No warning lights on dash for this issue.
Mfg Campaign: 11564448
Recall Date: Jan 9, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
While slowly driving, like when parking or trying to park vehicle in garage, it will randomly surge when almost at complete stop forcing vehicle to lunge forward requiring operator to apply quick additional firm braking. It almost feels like vehicle is creeping in 2nd gear and decides to downshift into 1st gear just before coming to a stop and engine applies slightly more throttle. I have almost hit garage wall and other vehicles in parking lots due to this issue. Again, it is intermittent but is alarming when happens. I have not had vehicle in for repairs yet but concerns dealer will not be able to duplicate. No warning lights on dash for this issue.
Corrective Action:
While slowly driving, like when parking or trying to park vehicle in garage, it will randomly surge when almost at complete stop forcing vehicle to lunge forward requiring operator to apply quick additional firm braking. It almost feels like vehicle is creeping in 2nd gear and decides to downshift into 1st gear just before coming to a stop and engine applies slightly more throttle. I have almost hit garage wall and other vehicles in parking lots due to this issue. Again, it is intermittent but is alarming when happens. I have not had vehicle in for repairs yet but concerns dealer will not be able to duplicate. No warning lights on dash for this issue.
Additional Notes:
While slowly driving, like when parking or trying to park vehicle in garage, it will randomly surge when almost at complete stop forcing vehicle to lunge forward requiring operator to apply quick additional firm braking. It almost feels like vehicle is creeping in 2nd gear and decides to downshift into 1st gear just before coming to a stop and engine applies slightly more throttle. I have almost hit garage wall and other vehicles in parking lots due to this issue. Again, it is intermittent but is alarming when happens. I have not had vehicle in for repairs yet but concerns dealer will not be able to duplicate. No warning lights on dash for this issue.
Mfg Campaign: 11564448
Recall Date: Jan 9, 2024
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The AC does not work properly. I constantly have to dial the temperature to be comfortable. I sometimes take my eye off the road to do this temperature adjustment. The GM dealer has tried various fixes but the temperature control is still a problem.
Corrective Action:
The AC does not work properly. I constantly have to dial the temperature to be comfortable. I sometimes take my eye off the road to do this temperature adjustment. The GM dealer has tried various fixes but the temperature control is still a problem.
Additional Notes:
The AC does not work properly. I constantly have to dial the temperature to be comfortable. I sometimes take my eye off the road to do this temperature adjustment. The GM dealer has tried various fixes but the temperature control is still a problem.
Mfg Campaign: 11563756
Recall Date: Jan 5, 2024
General Motors, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
The roof of the vehicle crackles and pops when it is in the blowing section of an automatic car wash. We have never had any experience like this before. The roof of the truck is so flimsy that it was actually dented by the hard blowing of air. I don’t feel like this car is solidly constructed and safe.
Corrective Action:
The roof of the vehicle crackles and pops when it is in the blowing section of an automatic car wash. We have never had any experience like this before. The roof of the truck is so flimsy that it was actually dented by the hard blowing of air. I don’t feel like this car is solidly constructed and safe.
Additional Notes:
The roof of the vehicle crackles and pops when it is in the blowing section of an automatic car wash. We have never had any experience like this before. The roof of the truck is so flimsy that it was actually dented by the hard blowing of air. I don’t feel like this car is solidly constructed and safe.
Mfg Campaign: 11560796
Recall Date: Dec 18, 2023
General Motors, Llc
Defect Description:
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:COMPRESSOR
Potential Consequences:
The contact owns a 2023 GMC Canyon. The contact stated that upon activating the defroster during cold winter weather, he became aware that the defroster failed to properly defrost the front windshield and that the windshield wipers failed to adequately remove ice debris, potentially compromising windshield visibility. After a visual inspection of the windshield, the contact observed that ice had damaged the windshield wipers. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The failure mileage was 3,000. The contact stated the vehicle was taken to the dealership on 12/14/23. They did a full check on the vehicle and could not fix the issue. The dealership also were unable to find any information about a potential fix from the manufacturer.
Corrective Action:
The contact owns a 2023 GMC Canyon. The contact stated that upon activating the defroster during cold winter weather, he became aware that the defroster failed to properly defrost the front windshield and that the windshield wipers failed to adequately remove ice debris, potentially compromising windshield visibility. After a visual inspection of the windshield, the contact observed that ice had damaged the windshield wipers. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The failure mileage was 3,000. The contact stated the vehicle was taken to the dealership on 12/14/23. They did a full check on the vehicle and could not fix the issue. The dealership also were unable to find any information about a potential fix from the manufacturer.
Additional Notes:
The contact owns a 2023 GMC Canyon. The contact stated that upon activating the defroster during cold winter weather, he became aware that the defroster failed to properly defrost the front windshield and that the windshield wipers failed to adequately remove ice debris, potentially compromising windshield visibility. After a visual inspection of the windshield, the contact observed that ice had damaged the windshield wipers. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The failure mileage was 3,000. The contact stated the vehicle was taken to the dealership on 12/14/23. They did a full check on the vehicle and could not fix the issue. The dealership also were unable to find any information about a potential fix from the manufacturer.
Mfg Campaign: 11560360
Recall Date: Dec 15, 2023
General Motors, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
The contact owns a 2023 GMC Canyon. The contact stated that upon activating the defroster during cold winter weather, he became aware that the defroster failed to properly defrost the front windshield and that the windshield wipers failed to adequately remove ice debris, potentially compromising windshield visibility. After a visual inspection of the windshield, the contact observed that ice had damaged the windshield wipers. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The failure mileage was 3,000. The contact stated the vehicle was taken to the dealership on 12/14/23. They did a full check on the vehicle and could not fix the issue. The dealership also were unable to find any information about a potential fix from the manufacturer.
Corrective Action:
The contact owns a 2023 GMC Canyon. The contact stated that upon activating the defroster during cold winter weather, he became aware that the defroster failed to properly defrost the front windshield and that the windshield wipers failed to adequately remove ice debris, potentially compromising windshield visibility. After a visual inspection of the windshield, the contact observed that ice had damaged the windshield wipers. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The failure mileage was 3,000. The contact stated the vehicle was taken to the dealership on 12/14/23. They did a full check on the vehicle and could not fix the issue. The dealership also were unable to find any information about a potential fix from the manufacturer.
Additional Notes:
The contact owns a 2023 GMC Canyon. The contact stated that upon activating the defroster during cold winter weather, he became aware that the defroster failed to properly defrost the front windshield and that the windshield wipers failed to adequately remove ice debris, potentially compromising windshield visibility. After a visual inspection of the windshield, the contact observed that ice had damaged the windshield wipers. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The failure mileage was 3,000. The contact stated the vehicle was taken to the dealership on 12/14/23. They did a full check on the vehicle and could not fix the issue. The dealership also were unable to find any information about a potential fix from the manufacturer.
Mfg Campaign: 11560360
Recall Date: Dec 15, 2023
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
Vehicle only two months old with 2000 miles. Service engine light and brake assist service light activated. GMC dealer states brake master cyclinder failure and vehicle should not be driven. Vehicle left at dealer while awaiting replacement master cyclinder. Unknown if this is a widespread problem causing brake failures in GMC and Chevy new model Canyons and Colorados.
Corrective Action:
Vehicle only two months old with 2000 miles. Service engine light and brake assist service light activated. GMC dealer states brake master cyclinder failure and vehicle should not be driven. Vehicle left at dealer while awaiting replacement master cyclinder. Unknown if this is a widespread problem causing brake failures in GMC and Chevy new model Canyons and Colorados.
Additional Notes:
Vehicle only two months old with 2000 miles. Service engine light and brake assist service light activated. GMC dealer states brake master cyclinder failure and vehicle should not be driven. Vehicle left at dealer while awaiting replacement master cyclinder. Unknown if this is a widespread problem causing brake failures in GMC and Chevy new model Canyons and Colorados.
Mfg Campaign: 11557502
Recall Date: Nov 29, 2023
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The screen in the Truck doubles in picture, freezes and/or shuts down completely. This leaves you with out control of your GPS, radio, blue tooth, head light control and backup camera. Research on the internet has proven this seems to be an accruing problem in this truck, with some even losing their speed information. So far it has resolved itself after a while on its own, thankfully, but each time it happens the black out is lasting longer. In order for the dealership to recognize this problem we must drive to them when its occurring, which hasn't been possible. Owning this truck for 2 months and the issue of losing the computer system has occurred 4 times, this vehicle is not a daily driver.
Corrective Action:
The screen in the Truck doubles in picture, freezes and/or shuts down completely. This leaves you with out control of your GPS, radio, blue tooth, head light control and backup camera. Research on the internet has proven this seems to be an accruing problem in this truck, with some even losing their speed information. So far it has resolved itself after a while on its own, thankfully, but each time it happens the black out is lasting longer. In order for the dealership to recognize this problem we must drive to them when its occurring, which hasn't been possible. Owning this truck for 2 months and the issue of losing the computer system has occurred 4 times, this vehicle is not a daily driver.
Additional Notes:
The screen in the Truck doubles in picture, freezes and/or shuts down completely. This leaves you with out control of your GPS, radio, blue tooth, head light control and backup camera. Research on the internet has proven this seems to be an accruing problem in this truck, with some even losing their speed information. So far it has resolved itself after a while on its own, thankfully, but each time it happens the black out is lasting longer. In order for the dealership to recognize this problem we must drive to them when its occurring, which hasn't been possible. Owning this truck for 2 months and the issue of losing the computer system has occurred 4 times, this vehicle is not a daily driver.
Mfg Campaign: 11556709
Recall Date: Nov 24, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
During normal operations the truck will come to a complete stop. I turned off the ABS and it still happens. It caused a major incident today while I was driving 50mph and it brought me to an abrupt stop on the highway. It’s happened many times but today the driver behind me avoided my truck by an inch. I was then followed y that driver for half a mile when I immediately exited the highway.
Corrective Action:
During normal operations the truck will come to a complete stop. I turned off the ABS and it still happens. It caused a major incident today while I was driving 50mph and it brought me to an abrupt stop on the highway. It’s happened many times but today the driver behind me avoided my truck by an inch. I was then followed y that driver for half a mile when I immediately exited the highway.
Additional Notes:
During normal operations the truck will come to a complete stop. I turned off the ABS and it still happens. It caused a major incident today while I was driving 50mph and it brought me to an abrupt stop on the highway. It’s happened many times but today the driver behind me avoided my truck by an inch. I was then followed y that driver for half a mile when I immediately exited the highway.
Mfg Campaign: 11556531
Recall Date: Nov 22, 2023
General Motors, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
During normal operations the truck will come to a complete stop. I turned off the ABS and it still happens. It caused a major incident today while I was driving 50mph and it brought me to an abrupt stop on the highway. It’s happened many times but today the driver behind me avoided my truck by an inch. I was then followed y that driver for half a mile when I immediately exited the highway.
Corrective Action:
During normal operations the truck will come to a complete stop. I turned off the ABS and it still happens. It caused a major incident today while I was driving 50mph and it brought me to an abrupt stop on the highway. It’s happened many times but today the driver behind me avoided my truck by an inch. I was then followed y that driver for half a mile when I immediately exited the highway.
Additional Notes:
During normal operations the truck will come to a complete stop. I turned off the ABS and it still happens. It caused a major incident today while I was driving 50mph and it brought me to an abrupt stop on the highway. It’s happened many times but today the driver behind me avoided my truck by an inch. I was then followed y that driver for half a mile when I immediately exited the highway.
Mfg Campaign: 11556531
Recall Date: Nov 22, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Emergency Collison fault problem on the 2023 GMC Canyon Failure Date: 10/22/2023 Driving approximately 45mph while car in front is approximately 50 yards ahead driving at a matched speed as my vehicle and without any prior warning the forward collision alert activated flashing red light on windshield and automatically applying full braking until the truck came to a complete abrupt stop in the center lane of rush hour traffic causing other drivers behind to swerve narrowly avoiding serious accident. I manually DE-activated the automatic braking but kept forward alert on until the truck could be brought to the dealership for diagnosis. Forward alert went off erroneously multiple times the following days without any rhyme or reason. Not until the final day before the scheduled service appointment did the system DE activate itself indicating an issue with the forward collision. Dealer now has vehicle in their possession and confirmed a fault issue. They are working with GM on a solution, but no luck yet.
Corrective Action:
Emergency Collison fault problem on the 2023 GMC Canyon Failure Date: 10/22/2023 Driving approximately 45mph while car in front is approximately 50 yards ahead driving at a matched speed as my vehicle and without any prior warning the forward collision alert activated flashing red light on windshield and automatically applying full braking until the truck came to a complete abrupt stop in the center lane of rush hour traffic causing other drivers behind to swerve narrowly avoiding serious accident. I manually DE-activated the automatic braking but kept forward alert on until the truck could be brought to the dealership for diagnosis. Forward alert went off erroneously multiple times the following days without any rhyme or reason. Not until the final day before the scheduled service appointment did the system DE activate itself indicating an issue with the forward collision. Dealer now has vehicle in their possession and confirmed a fault issue. They are working with GM on a solution, but no luck yet.
Additional Notes:
Emergency Collison fault problem on the 2023 GMC Canyon Failure Date: 10/22/2023 Driving approximately 45mph while car in front is approximately 50 yards ahead driving at a matched speed as my vehicle and without any prior warning the forward collision alert activated flashing red light on windshield and automatically applying full braking until the truck came to a complete abrupt stop in the center lane of rush hour traffic causing other drivers behind to swerve narrowly avoiding serious accident. I manually DE-activated the automatic braking but kept forward alert on until the truck could be brought to the dealership for diagnosis. Forward alert went off erroneously multiple times the following days without any rhyme or reason. Not until the final day before the scheduled service appointment did the system DE activate itself indicating an issue with the forward collision. Dealer now has vehicle in their possession and confirmed a fault issue. They are working with GM on a solution, but no luck yet.
Mfg Campaign: 11553347
Recall Date: Nov 3, 2023
General Motors, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Emergency Collison fault problem on the 2023 GMC Canyon Failure Date: 10/22/2023 Driving approximately 45mph while car in front is approximately 50 yards ahead driving at a matched speed as my vehicle and without any prior warning the forward collision alert activated flashing red light on windshield and automatically applying full braking until the truck came to a complete abrupt stop in the center lane of rush hour traffic causing other drivers behind to swerve narrowly avoiding serious accident. I manually DE-activated the automatic braking but kept forward alert on until the truck could be brought to the dealership for diagnosis. Forward alert went off erroneously multiple times the following days without any rhyme or reason. Not until the final day before the scheduled service appointment did the system DE activate itself indicating an issue with the forward collision. Dealer now has vehicle in their possession and confirmed a fault issue. They are working with GM on a solution, but no luck yet.
Corrective Action:
Emergency Collison fault problem on the 2023 GMC Canyon Failure Date: 10/22/2023 Driving approximately 45mph while car in front is approximately 50 yards ahead driving at a matched speed as my vehicle and without any prior warning the forward collision alert activated flashing red light on windshield and automatically applying full braking until the truck came to a complete abrupt stop in the center lane of rush hour traffic causing other drivers behind to swerve narrowly avoiding serious accident. I manually DE-activated the automatic braking but kept forward alert on until the truck could be brought to the dealership for diagnosis. Forward alert went off erroneously multiple times the following days without any rhyme or reason. Not until the final day before the scheduled service appointment did the system DE activate itself indicating an issue with the forward collision. Dealer now has vehicle in their possession and confirmed a fault issue. They are working with GM on a solution, but no luck yet.
Additional Notes:
Emergency Collison fault problem on the 2023 GMC Canyon Failure Date: 10/22/2023 Driving approximately 45mph while car in front is approximately 50 yards ahead driving at a matched speed as my vehicle and without any prior warning the forward collision alert activated flashing red light on windshield and automatically applying full braking until the truck came to a complete abrupt stop in the center lane of rush hour traffic causing other drivers behind to swerve narrowly avoiding serious accident. I manually DE-activated the automatic braking but kept forward alert on until the truck could be brought to the dealership for diagnosis. Forward alert went off erroneously multiple times the following days without any rhyme or reason. Not until the final day before the scheduled service appointment did the system DE activate itself indicating an issue with the forward collision. Dealer now has vehicle in their possession and confirmed a fault issue. They are working with GM on a solution, but no luck yet.
Mfg Campaign: 11553347
Recall Date: Nov 3, 2023
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