Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2021 GMC Canyon vehicles. The load carrying capacity printed on the Tire and Loading Information placard is 22.5 kg (51 lbs.) more than intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212340735
Recall Date: Jul 1, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2020 Chevrolet Bolt EV and 2021 GMC Canyon and Sierra 1500, 2500 and 3500, Yukon, Yukon XL, Cadillac Escalade and Escalade ESV and Chevrolet Blazer, Camaro, Colorado, Equinox, Silverado 1500, 2500 and 3500, Suburban and Tahoe vehicles. Incorrect bolts may have been used at one or more fastening locations to secure the seat belts to the vehicle. If an incorrect bolt was used, the seat belt may not be properly attached to the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202322230
Recall Date: Dec 23, 2020
Consumer Complaints
10 ComplaintsGeneral Motors, Llc
Defect Description:
STEERING
Potential Consequences:
The electric power steering motor stopped working while driving on the highway. The vehicle was almost impossible to control and almost caused me to enter the oncoming lane of traffic.
Corrective Action:
The electric power steering motor stopped working while driving on the highway. The vehicle was almost impossible to control and almost caused me to enter the oncoming lane of traffic.
Additional Notes:
The electric power steering motor stopped working while driving on the highway. The vehicle was almost impossible to control and almost caused me to enter the oncoming lane of traffic.
Mfg Campaign: 11643163
Recall Date: Feb 17, 2025
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
While driving, a fire started inside the vehicle between the rear passenger side seat belt and the rear window. My daughters were in the back seat and started screaming. I immediately stopped the vehicle and ran to put the fire out by smothering and throwing water on it. There was zero warning...no lights or warning messages. No major injuries occurred (only small minor burns to my right hand). I then brought the vehicle to the dealership where it was purchased. I was told it was a known issue, and I was prompted to file a claim with my insurance company. Someone from the insurance company, along with the service department at the dealership, inspected the vehicle. Insurance has agreed to cover the parts damaged but not replace the part(s) that actually caused the fire. The dealership will address the actual problem, but only if I pay for the repairs ($1100-1500 estimated cost).
Corrective Action:
While driving, a fire started inside the vehicle between the rear passenger side seat belt and the rear window. My daughters were in the back seat and started screaming. I immediately stopped the vehicle and ran to put the fire out by smothering and throwing water on it. There was zero warning...no lights or warning messages. No major injuries occurred (only small minor burns to my right hand). I then brought the vehicle to the dealership where it was purchased. I was told it was a known issue, and I was prompted to file a claim with my insurance company. Someone from the insurance company, along with the service department at the dealership, inspected the vehicle. Insurance has agreed to cover the parts damaged but not replace the part(s) that actually caused the fire. The dealership will address the actual problem, but only if I pay for the repairs ($1100-1500 estimated cost).
Additional Notes:
While driving, a fire started inside the vehicle between the rear passenger side seat belt and the rear window. My daughters were in the back seat and started screaming. I immediately stopped the vehicle and ran to put the fire out by smothering and throwing water on it. There was zero warning...no lights or warning messages. No major injuries occurred (only small minor burns to my right hand). I then brought the vehicle to the dealership where it was purchased. I was told it was a known issue, and I was prompted to file a claim with my insurance company. Someone from the insurance company, along with the service department at the dealership, inspected the vehicle. Insurance has agreed to cover the parts damaged but not replace the part(s) that actually caused the fire. The dealership will address the actual problem, but only if I pay for the repairs ($1100-1500 estimated cost).
Mfg Campaign: 11626131
Recall Date: Nov 19, 2024
General Motors, Llc
Defect Description:
SEAT BELTS
Potential Consequences:
unknown the gmc dealership refuses to repair recalls as they say, theres no recalls on the vehicle. There are 2 recalls and were not told of these recalls when purchasing
Corrective Action:
unknown the gmc dealership refuses to repair recalls as they say, theres no recalls on the vehicle. There are 2 recalls and were not told of these recalls when purchasing
Additional Notes:
unknown the gmc dealership refuses to repair recalls as they say, theres no recalls on the vehicle. There are 2 recalls and were not told of these recalls when purchasing
Mfg Campaign: 11590247
Recall Date: May 22, 2024
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
unknown the gmc dealership refuses to repair recalls as they say, theres no recalls on the vehicle. There are 2 recalls and were not told of these recalls when purchasing
Corrective Action:
unknown the gmc dealership refuses to repair recalls as they say, theres no recalls on the vehicle. There are 2 recalls and were not told of these recalls when purchasing
Additional Notes:
unknown the gmc dealership refuses to repair recalls as they say, theres no recalls on the vehicle. There are 2 recalls and were not told of these recalls when purchasing
Mfg Campaign: 11590247
Recall Date: May 22, 2024
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2021 GMC Canyon. The contact stated while driving 6 MPH and going over a speed bump, the contact heard an abnormal knocking sound emanating from the driver’s side suspension. No warning lights were illuminated. The vehicle was taken to the dealer, who determined that the upper control arm was striking the suspension spring. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 47,000.
Corrective Action:
The contact owns a 2021 GMC Canyon. The contact stated while driving 6 MPH and going over a speed bump, the contact heard an abnormal knocking sound emanating from the driver’s side suspension. No warning lights were illuminated. The vehicle was taken to the dealer, who determined that the upper control arm was striking the suspension spring. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 47,000.
Additional Notes:
The contact owns a 2021 GMC Canyon. The contact stated while driving 6 MPH and going over a speed bump, the contact heard an abnormal knocking sound emanating from the driver’s side suspension. No warning lights were illuminated. The vehicle was taken to the dealer, who determined that the upper control arm was striking the suspension spring. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 47,000.
Mfg Campaign: 11572439
Recall Date: Feb 16, 2024
General Motors, Llc
Defect Description:
LANE DEPARTURE: BLIND SPOT DETECTION
Potential Consequences:
The rear camera and wire harness for the Rear Backup Camera became corroded and stopped working months ago. This is vital technology that our children have grown up with to ensure the safety of backing up in case something is behind the vehicle including young children, toys, equipment or someone simply walking by your driveway while you're backing up. The Service Manager at Billion GMC in Sioux Falls, SD (Dan Dunnagan) said they are replacing tons of the rear cameras due to corrosion, which might be caused by water getting into the system or faulty parts and faulty wiring from the product manufacturer. This is certainly a safety issue. I had it repaired at a cost of $591.84 for the rear camera and wire harness plus labor. This issue on GMC Canyon and Sierra 1500 pickups should be investigated as the Rear Camera is a vital piece of safety equipment and if a large number of these are faulty, subject to corrosion or poor manufacturing, it should be brought forward to protect consumers.
Corrective Action:
The rear camera and wire harness for the Rear Backup Camera became corroded and stopped working months ago. This is vital technology that our children have grown up with to ensure the safety of backing up in case something is behind the vehicle including young children, toys, equipment or someone simply walking by your driveway while you're backing up. The Service Manager at Billion GMC in Sioux Falls, SD (Dan Dunnagan) said they are replacing tons of the rear cameras due to corrosion, which might be caused by water getting into the system or faulty parts and faulty wiring from the product manufacturer. This is certainly a safety issue. I had it repaired at a cost of $591.84 for the rear camera and wire harness plus labor. This issue on GMC Canyon and Sierra 1500 pickups should be investigated as the Rear Camera is a vital piece of safety equipment and if a large number of these are faulty, subject to corrosion or poor manufacturing, it should be brought forward to protect consumers.
Additional Notes:
The rear camera and wire harness for the Rear Backup Camera became corroded and stopped working months ago. This is vital technology that our children have grown up with to ensure the safety of backing up in case something is behind the vehicle including young children, toys, equipment or someone simply walking by your driveway while you're backing up. The Service Manager at Billion GMC in Sioux Falls, SD (Dan Dunnagan) said they are replacing tons of the rear cameras due to corrosion, which might be caused by water getting into the system or faulty parts and faulty wiring from the product manufacturer. This is certainly a safety issue. I had it repaired at a cost of $591.84 for the rear camera and wire harness plus labor. This issue on GMC Canyon and Sierra 1500 pickups should be investigated as the Rear Camera is a vital piece of safety equipment and if a large number of these are faulty, subject to corrosion or poor manufacturing, it should be brought forward to protect consumers.
Mfg Campaign: 11532732
Recall Date: Jul 17, 2023
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The rear camera and wire harness for the Rear Backup Camera became corroded and stopped working months ago. This is vital technology that our children have grown up with to ensure the safety of backing up in case something is behind the vehicle including young children, toys, equipment or someone simply walking by your driveway while you're backing up. The Service Manager at Billion GMC in Sioux Falls, SD (Dan Dunnagan) said they are replacing tons of the rear cameras due to corrosion, which might be caused by water getting into the system or faulty parts and faulty wiring from the product manufacturer. This is certainly a safety issue. I had it repaired at a cost of $591.84 for the rear camera and wire harness plus labor. This issue on GMC Canyon and Sierra 1500 pickups should be investigated as the Rear Camera is a vital piece of safety equipment and if a large number of these are faulty, subject to corrosion or poor manufacturing, it should be brought forward to protect consumers.
Corrective Action:
The rear camera and wire harness for the Rear Backup Camera became corroded and stopped working months ago. This is vital technology that our children have grown up with to ensure the safety of backing up in case something is behind the vehicle including young children, toys, equipment or someone simply walking by your driveway while you're backing up. The Service Manager at Billion GMC in Sioux Falls, SD (Dan Dunnagan) said they are replacing tons of the rear cameras due to corrosion, which might be caused by water getting into the system or faulty parts and faulty wiring from the product manufacturer. This is certainly a safety issue. I had it repaired at a cost of $591.84 for the rear camera and wire harness plus labor. This issue on GMC Canyon and Sierra 1500 pickups should be investigated as the Rear Camera is a vital piece of safety equipment and if a large number of these are faulty, subject to corrosion or poor manufacturing, it should be brought forward to protect consumers.
Additional Notes:
The rear camera and wire harness for the Rear Backup Camera became corroded and stopped working months ago. This is vital technology that our children have grown up with to ensure the safety of backing up in case something is behind the vehicle including young children, toys, equipment or someone simply walking by your driveway while you're backing up. The Service Manager at Billion GMC in Sioux Falls, SD (Dan Dunnagan) said they are replacing tons of the rear cameras due to corrosion, which might be caused by water getting into the system or faulty parts and faulty wiring from the product manufacturer. This is certainly a safety issue. I had it repaired at a cost of $591.84 for the rear camera and wire harness plus labor. This issue on GMC Canyon and Sierra 1500 pickups should be investigated as the Rear Camera is a vital piece of safety equipment and if a large number of these are faulty, subject to corrosion or poor manufacturing, it should be brought forward to protect consumers.
Mfg Campaign: 11532732
Recall Date: Jul 17, 2023
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
I was involved in a MVA with another car. The other car had all their airbags deploy after they struck me. None of my airbags deployed. I was hit in the right front corner ahead of my right tire. The secondary impact was to my right side between my rear passenger door and rear tire. They hit me with enough force to bend the frame of my truck, crack my engine block and the appraisal from the repair shop came to over $34K without any engine work. I was the only one in my vehicle, thankfully. I am not sure how many occupants were in the other vehicle. But they were transported to the hospital by ambulance. My wife took me in our other vehicle. I was diagnosed with a concussion, assorted bruises, aches and pains. What troubles me is that while my airbags didn't deploy, the other vehicles did! I was spun 90* to 180* from the way I was traveling. (I don't recall any portion of the accident, I was planning on making a right hand turn and I ended up the opposite way from the way I intended to go. I fell that there was sufficient force involved to have my airbags deploy and I did contact GMC to make them aware of it as well.
Corrective Action:
I was involved in a MVA with another car. The other car had all their airbags deploy after they struck me. None of my airbags deployed. I was hit in the right front corner ahead of my right tire. The secondary impact was to my right side between my rear passenger door and rear tire. They hit me with enough force to bend the frame of my truck, crack my engine block and the appraisal from the repair shop came to over $34K without any engine work. I was the only one in my vehicle, thankfully. I am not sure how many occupants were in the other vehicle. But they were transported to the hospital by ambulance. My wife took me in our other vehicle. I was diagnosed with a concussion, assorted bruises, aches and pains. What troubles me is that while my airbags didn't deploy, the other vehicles did! I was spun 90* to 180* from the way I was traveling. (I don't recall any portion of the accident, I was planning on making a right hand turn and I ended up the opposite way from the way I intended to go. I fell that there was sufficient force involved to have my airbags deploy and I did contact GMC to make them aware of it as well.
Additional Notes:
I was involved in a MVA with another car. The other car had all their airbags deploy after they struck me. None of my airbags deployed. I was hit in the right front corner ahead of my right tire. The secondary impact was to my right side between my rear passenger door and rear tire. They hit me with enough force to bend the frame of my truck, crack my engine block and the appraisal from the repair shop came to over $34K without any engine work. I was the only one in my vehicle, thankfully. I am not sure how many occupants were in the other vehicle. But they were transported to the hospital by ambulance. My wife took me in our other vehicle. I was diagnosed with a concussion, assorted bruises, aches and pains. What troubles me is that while my airbags didn't deploy, the other vehicles did! I was spun 90* to 180* from the way I was traveling. (I don't recall any portion of the accident, I was planning on making a right hand turn and I ended up the opposite way from the way I intended to go. I fell that there was sufficient force involved to have my airbags deploy and I did contact GMC to make them aware of it as well.
Mfg Campaign: 11438689
Recall Date: Oct 29, 2021
General Motors, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
I was involved in a MVA with another car. The other car had all their airbags deploy after they struck me. None of my airbags deployed. I was hit in the right front corner ahead of my right tire. The secondary impact was to my right side between my rear passenger door and rear tire. They hit me with enough force to bend the frame of my truck, crack my engine block and the appraisal from the repair shop came to over $34K without any engine work. I was the only one in my vehicle, thankfully. I am not sure how many occupants were in the other vehicle. But they were transported to the hospital by ambulance. My wife took me in our other vehicle. I was diagnosed with a concussion, assorted bruises, aches and pains. What troubles me is that while my airbags didn't deploy, the other vehicles did! I was spun 90* to 180* from the way I was traveling. (I don't recall any portion of the accident, I was planning on making a right hand turn and I ended up the opposite way from the way I intended to go. I fell that there was sufficient force involved to have my airbags deploy and I did contact GMC to make them aware of it as well.
Corrective Action:
I was involved in a MVA with another car. The other car had all their airbags deploy after they struck me. None of my airbags deployed. I was hit in the right front corner ahead of my right tire. The secondary impact was to my right side between my rear passenger door and rear tire. They hit me with enough force to bend the frame of my truck, crack my engine block and the appraisal from the repair shop came to over $34K without any engine work. I was the only one in my vehicle, thankfully. I am not sure how many occupants were in the other vehicle. But they were transported to the hospital by ambulance. My wife took me in our other vehicle. I was diagnosed with a concussion, assorted bruises, aches and pains. What troubles me is that while my airbags didn't deploy, the other vehicles did! I was spun 90* to 180* from the way I was traveling. (I don't recall any portion of the accident, I was planning on making a right hand turn and I ended up the opposite way from the way I intended to go. I fell that there was sufficient force involved to have my airbags deploy and I did contact GMC to make them aware of it as well.
Additional Notes:
I was involved in a MVA with another car. The other car had all their airbags deploy after they struck me. None of my airbags deployed. I was hit in the right front corner ahead of my right tire. The secondary impact was to my right side between my rear passenger door and rear tire. They hit me with enough force to bend the frame of my truck, crack my engine block and the appraisal from the repair shop came to over $34K without any engine work. I was the only one in my vehicle, thankfully. I am not sure how many occupants were in the other vehicle. But they were transported to the hospital by ambulance. My wife took me in our other vehicle. I was diagnosed with a concussion, assorted bruises, aches and pains. What troubles me is that while my airbags didn't deploy, the other vehicles did! I was spun 90* to 180* from the way I was traveling. (I don't recall any portion of the accident, I was planning on making a right hand turn and I ended up the opposite way from the way I intended to go. I fell that there was sufficient force involved to have my airbags deploy and I did contact GMC to make them aware of it as well.
Mfg Campaign: 11438689
Recall Date: Oct 29, 2021
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
I WAS INVOLVED IN A SERIOUS FRONT END COLLISION THAT TOTALED MY VEHICLE. MY TRUCK WAS DEEMED NOT REPAIRABLE AND DECLARED TOTAL BY THE INSURANCE COMPANY. I WAS DRIVING ON THE NJ GARDEN STATE PARKWAY WHEN THE ACCIDENT OCCURRED. NOT ONE AIRBAG WAS DEPLOYED!
Corrective Action:
I WAS INVOLVED IN A SERIOUS FRONT END COLLISION THAT TOTALED MY VEHICLE. MY TRUCK WAS DEEMED NOT REPAIRABLE AND DECLARED TOTAL BY THE INSURANCE COMPANY. I WAS DRIVING ON THE NJ GARDEN STATE PARKWAY WHEN THE ACCIDENT OCCURRED. NOT ONE AIRBAG WAS DEPLOYED!
Additional Notes:
I WAS INVOLVED IN A SERIOUS FRONT END COLLISION THAT TOTALED MY VEHICLE. MY TRUCK WAS DEEMED NOT REPAIRABLE AND DECLARED TOTAL BY THE INSURANCE COMPANY. I WAS DRIVING ON THE NJ GARDEN STATE PARKWAY WHEN THE ACCIDENT OCCURRED. NOT ONE AIRBAG WAS DEPLOYED!
Mfg Campaign: 11415175
Recall Date: May 4, 2021
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Edzant Price LLC
Valencia, CA • 36 yrs
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