Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2018 GMC Canyon, 2016-2017 Buick Envision, 2016-2018 Chevrolet Colorado and Malibu, 2017-2018 GMC Acadia, 2018 Buick LaCrosse, Cadillac ATS, Chevrolet Equinox, and GMC Terrain vehicles. The high pressure fuel pump may detach from its mounting flange, possibly resulting in the pump damaging the high pressure fuel line.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18188 18268
Recall Date: May 31, 2018
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2016 GMC Canyon and Chevrolet Colorado, and 2016 Chevrolet Volt vehicles. The driver's frontal air bag may improperly inflate during second-stage deployment in the event of a high speed crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17387
Recall Date: Oct 5, 2017
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2016 Chevrolet Colorado vehicles manufactured January 19, 2016, to February 2, 2016, Chevrolet Malibu vehicles manufactured January 9, 2016, to January 26, 2016, and 2016 GMC Canyon vehicles manufactured January 21, 2016, to February 4, 2016. The driver frontal air bag may improperly inflate during second-stage deployment in the event of a high speed crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 28030
Recall Date: Mar 2, 2016
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2016 Chevrolet Colorado trucks manufactured August 25, 2015 to September 24, 2015, and GMC Canyon trucks manufactured August 28, 2015 to September 24, 2015. The affected vehicles have a console compartment lid latch assembly that may fail to keep the compartment door closed in the event of a crash. As such, these vehicles fail to comply with the requirements of the Federal Motor Vehicle Safety Standard (FMVSS) number 201, "Occupant Protection in Interior Impact."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16370
Recall Date: Dec 1, 2015
Consumer Complaints
322 ComplaintsGeneral Motors, Llc
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
The contact owns a 2016 GMC Canyon. The contact stated while driving approximately 50 MPH, the vehicle lost power steering functionality. The power steering and stabili-trak warning lights were illuminated. The contact called the dealer and was informed that the vehicle was not covered under a recall. The vehicle was taken to an independent mechanic, who stated that the failure was due to the gear torque sensor. The manufacturer was not contacted. The failure mileage was approximately 73,000.
Corrective Action:
The contact owns a 2016 GMC Canyon. The contact stated while driving approximately 50 MPH, the vehicle lost power steering functionality. The power steering and stabili-trak warning lights were illuminated. The contact called the dealer and was informed that the vehicle was not covered under a recall. The vehicle was taken to an independent mechanic, who stated that the failure was due to the gear torque sensor. The manufacturer was not contacted. The failure mileage was approximately 73,000.
Additional Notes:
The contact owns a 2016 GMC Canyon. The contact stated while driving approximately 50 MPH, the vehicle lost power steering functionality. The power steering and stabili-trak warning lights were illuminated. The contact called the dealer and was informed that the vehicle was not covered under a recall. The vehicle was taken to an independent mechanic, who stated that the failure was due to the gear torque sensor. The manufacturer was not contacted. The failure mileage was approximately 73,000.
Mfg Campaign: 11547149
Recall Date: Sep 28, 2023
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2016 GMC Canyon. The contact stated while driving approximately 50 MPH, the steering failure message was displayed on the instrument panel. The contact stated that the steering wheel became difficult to turn in either direction. The contact pulled over and turned off and restarted the vehicle and the vehicle returned to normal functionality. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was provided. The approximate failure mileage was 150,000.
Corrective Action:
The contact owns a 2016 GMC Canyon. The contact stated while driving approximately 50 MPH, the steering failure message was displayed on the instrument panel. The contact stated that the steering wheel became difficult to turn in either direction. The contact pulled over and turned off and restarted the vehicle and the vehicle returned to normal functionality. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was provided. The approximate failure mileage was 150,000.
Additional Notes:
The contact owns a 2016 GMC Canyon. The contact stated while driving approximately 50 MPH, the steering failure message was displayed on the instrument panel. The contact stated that the steering wheel became difficult to turn in either direction. The contact pulled over and turned off and restarted the vehicle and the vehicle returned to normal functionality. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was provided. The approximate failure mileage was 150,000.
Mfg Campaign: 11545216
Recall Date: Sep 18, 2023
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
Sudden loss of power steering. Happened to me a lot a times. Sometimes when I driving on a freeway already took it to the GMC. Paid money and the problem is not solved.
Corrective Action:
Sudden loss of power steering. Happened to me a lot a times. Sometimes when I driving on a freeway already took it to the GMC. Paid money and the problem is not solved.
Additional Notes:
Sudden loss of power steering. Happened to me a lot a times. Sometimes when I driving on a freeway already took it to the GMC. Paid money and the problem is not solved.
Mfg Campaign: 11543519
Recall Date: Sep 9, 2023
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
Aug 31, 2023 Power steering failure. Aug 31, 2023 I started the vehicle, warning bell chimed, dash warning to "service power steering" appeared. Then dash warning, of vehicle stability control appeared. Steering wheel was extremely difficult to turn. I shut the vehicle off and restarted, which momentarily cleared the problem. I backed out of the driveway and the problem described above returned along with the inability to turn the wheel. I shut the ignition off and restarted the truck, which cleared the problem. I attempted a short drive, and the problem (described above) returned within a 1/4 mile at a speed of 30 mph. I managed (with difficulty) to safely drive the vehicle to the shoulder as I was driving in a straight line at the time of the incident. No mechanic or service personnel have inspected or diagnosed this problem as yet. I have scheduled an apptointment with my mechanic. In my opinion the vehicle is unsafe to operate at this time both to the occupants and the general public. No recalls are currently issued on the vehicle, although the vehicle manufacturer has had prior issues with the 2015 model which mirror the issues on the 2016 model which was recognized by GMC as a safety issue in regards the prior year, the manufacturer (gmc) has not recognized the 2016 issue as a safety problem and subsequent safety recall has not been issued.
Corrective Action:
Aug 31, 2023 Power steering failure. Aug 31, 2023 I started the vehicle, warning bell chimed, dash warning to "service power steering" appeared. Then dash warning, of vehicle stability control appeared. Steering wheel was extremely difficult to turn. I shut the vehicle off and restarted, which momentarily cleared the problem. I backed out of the driveway and the problem described above returned along with the inability to turn the wheel. I shut the ignition off and restarted the truck, which cleared the problem. I attempted a short drive, and the problem (described above) returned within a 1/4 mile at a speed of 30 mph. I managed (with difficulty) to safely drive the vehicle to the shoulder as I was driving in a straight line at the time of the incident. No mechanic or service personnel have inspected or diagnosed this problem as yet. I have scheduled an apptointment with my mechanic. In my opinion the vehicle is unsafe to operate at this time both to the occupants and the general public. No recalls are currently issued on the vehicle, although the vehicle manufacturer has had prior issues with the 2015 model which mirror the issues on the 2016 model which was recognized by GMC as a safety issue in regards the prior year, the manufacturer (gmc) has not recognized the 2016 issue as a safety problem and subsequent safety recall has not been issued.
Additional Notes:
Aug 31, 2023 Power steering failure. Aug 31, 2023 I started the vehicle, warning bell chimed, dash warning to "service power steering" appeared. Then dash warning, of vehicle stability control appeared. Steering wheel was extremely difficult to turn. I shut the vehicle off and restarted, which momentarily cleared the problem. I backed out of the driveway and the problem described above returned along with the inability to turn the wheel. I shut the ignition off and restarted the truck, which cleared the problem. I attempted a short drive, and the problem (described above) returned within a 1/4 mile at a speed of 30 mph. I managed (with difficulty) to safely drive the vehicle to the shoulder as I was driving in a straight line at the time of the incident. No mechanic or service personnel have inspected or diagnosed this problem as yet. I have scheduled an apptointment with my mechanic. In my opinion the vehicle is unsafe to operate at this time both to the occupants and the general public. No recalls are currently issued on the vehicle, although the vehicle manufacturer has had prior issues with the 2015 model which mirror the issues on the 2016 model which was recognized by GMC as a safety issue in regards the prior year, the manufacturer (gmc) has not recognized the 2016 issue as a safety problem and subsequent safety recall has not been issued.
Mfg Campaign: 11541895
Recall Date: Aug 31, 2023
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
The stabilitrak power steering system fails randomly at high speeds causing loss of control and risk of crashing. This is a known problem to GMC and a recall was issued for 2015 canyon trucks requiring the dealer to replace the steering gear torque sensor cover assembly free of charge due to defective electrical connections within the assembly. They have excluded 2016 and it is a serious problem. This problem is widely reported on GMC and Chevy forums and Reddit for 2016 models. It’s essentially all over the internet for anyone willing to simply look. The error “loss of power steering, proceed with caution” appears as does the lane departure light and check engine light. The errors “Stabilitrack has failed” “Torque sensor failure” Fault Code C0545 also appear. After shutting the car off and restarting , all error codes and lights disappear and do not appear on a code reader. The issue then happens sporadically again at very dangerous times. It is the exact same issue as the 2015 recall # 21V213000 issued on Mar 25, 2021 but GMC refuses to help.The problem is a defective torque censor connection. Please help. I don’t want to die on the freeway.
Corrective Action:
The stabilitrak power steering system fails randomly at high speeds causing loss of control and risk of crashing. This is a known problem to GMC and a recall was issued for 2015 canyon trucks requiring the dealer to replace the steering gear torque sensor cover assembly free of charge due to defective electrical connections within the assembly. They have excluded 2016 and it is a serious problem. This problem is widely reported on GMC and Chevy forums and Reddit for 2016 models. It’s essentially all over the internet for anyone willing to simply look. The error “loss of power steering, proceed with caution” appears as does the lane departure light and check engine light. The errors “Stabilitrack has failed” “Torque sensor failure” Fault Code C0545 also appear. After shutting the car off and restarting , all error codes and lights disappear and do not appear on a code reader. The issue then happens sporadically again at very dangerous times. It is the exact same issue as the 2015 recall # 21V213000 issued on Mar 25, 2021 but GMC refuses to help.The problem is a defective torque censor connection. Please help. I don’t want to die on the freeway.
Additional Notes:
The stabilitrak power steering system fails randomly at high speeds causing loss of control and risk of crashing. This is a known problem to GMC and a recall was issued for 2015 canyon trucks requiring the dealer to replace the steering gear torque sensor cover assembly free of charge due to defective electrical connections within the assembly. They have excluded 2016 and it is a serious problem. This problem is widely reported on GMC and Chevy forums and Reddit for 2016 models. It’s essentially all over the internet for anyone willing to simply look. The error “loss of power steering, proceed with caution” appears as does the lane departure light and check engine light. The errors “Stabilitrack has failed” “Torque sensor failure” Fault Code C0545 also appear. After shutting the car off and restarting , all error codes and lights disappear and do not appear on a code reader. The issue then happens sporadically again at very dangerous times. It is the exact same issue as the 2015 recall # 21V213000 issued on Mar 25, 2021 but GMC refuses to help.The problem is a defective torque censor connection. Please help. I don’t want to die on the freeway.
Mfg Campaign: 11538660
Recall Date: Aug 15, 2023
General Motors, Llc
Defect Description:
LANE DEPARTURE: WARNING
Potential Consequences:
The stabilitrak power steering system fails randomly at high speeds causing loss of control and risk of crashing. This is a known problem to GMC and a recall was issued for 2015 canyon trucks requiring the dealer to replace the steering gear torque sensor cover assembly free of charge due to defective electrical connections within the assembly. They have excluded 2016 and it is a serious problem. This problem is widely reported on GMC and Chevy forums and Reddit for 2016 models. It’s essentially all over the internet for anyone willing to simply look. The error “loss of power steering, proceed with caution” appears as does the lane departure light and check engine light. The errors “Stabilitrack has failed” “Torque sensor failure” Fault Code C0545 also appear. After shutting the car off and restarting , all error codes and lights disappear and do not appear on a code reader. The issue then happens sporadically again at very dangerous times. It is the exact same issue as the 2015 recall # 21V213000 issued on Mar 25, 2021 but GMC refuses to help.The problem is a defective torque censor connection. Please help. I don’t want to die on the freeway.
Corrective Action:
The stabilitrak power steering system fails randomly at high speeds causing loss of control and risk of crashing. This is a known problem to GMC and a recall was issued for 2015 canyon trucks requiring the dealer to replace the steering gear torque sensor cover assembly free of charge due to defective electrical connections within the assembly. They have excluded 2016 and it is a serious problem. This problem is widely reported on GMC and Chevy forums and Reddit for 2016 models. It’s essentially all over the internet for anyone willing to simply look. The error “loss of power steering, proceed with caution” appears as does the lane departure light and check engine light. The errors “Stabilitrack has failed” “Torque sensor failure” Fault Code C0545 also appear. After shutting the car off and restarting , all error codes and lights disappear and do not appear on a code reader. The issue then happens sporadically again at very dangerous times. It is the exact same issue as the 2015 recall # 21V213000 issued on Mar 25, 2021 but GMC refuses to help.The problem is a defective torque censor connection. Please help. I don’t want to die on the freeway.
Additional Notes:
The stabilitrak power steering system fails randomly at high speeds causing loss of control and risk of crashing. This is a known problem to GMC and a recall was issued for 2015 canyon trucks requiring the dealer to replace the steering gear torque sensor cover assembly free of charge due to defective electrical connections within the assembly. They have excluded 2016 and it is a serious problem. This problem is widely reported on GMC and Chevy forums and Reddit for 2016 models. It’s essentially all over the internet for anyone willing to simply look. The error “loss of power steering, proceed with caution” appears as does the lane departure light and check engine light. The errors “Stabilitrack has failed” “Torque sensor failure” Fault Code C0545 also appear. After shutting the car off and restarting , all error codes and lights disappear and do not appear on a code reader. The issue then happens sporadically again at very dangerous times. It is the exact same issue as the 2015 recall # 21V213000 issued on Mar 25, 2021 but GMC refuses to help.The problem is a defective torque censor connection. Please help. I don’t want to die on the freeway.
Mfg Campaign: 11538660
Recall Date: Aug 15, 2023
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
While driving at 70 MPH on the interstate approaching a bend in the path of travel the "service traction control" warning was displayed on the instrument panel display and just after that the electronic power steering stopped working causing a near collision with a vehicle in the adjacent lane. The local GMC dealership noted a recall for the 2015 Canyon model for the steering gear torque sensor cover assembly to be replaced due to corroded electrical connections. The number (15595) recall was not associated with my VIN but should be added as part of the vehicles in the recall as it is experiencing the same issues.
Corrective Action:
While driving at 70 MPH on the interstate approaching a bend in the path of travel the "service traction control" warning was displayed on the instrument panel display and just after that the electronic power steering stopped working causing a near collision with a vehicle in the adjacent lane. The local GMC dealership noted a recall for the 2015 Canyon model for the steering gear torque sensor cover assembly to be replaced due to corroded electrical connections. The number (15595) recall was not associated with my VIN but should be added as part of the vehicles in the recall as it is experiencing the same issues.
Additional Notes:
While driving at 70 MPH on the interstate approaching a bend in the path of travel the "service traction control" warning was displayed on the instrument panel display and just after that the electronic power steering stopped working causing a near collision with a vehicle in the adjacent lane. The local GMC dealership noted a recall for the 2015 Canyon model for the steering gear torque sensor cover assembly to be replaced due to corroded electrical connections. The number (15595) recall was not associated with my VIN but should be added as part of the vehicles in the recall as it is experiencing the same issues.
Mfg Campaign: 11537601
Recall Date: Aug 10, 2023
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2016 GMC Canyon. The contact stated while driving 65 MPH, the stability control and power steering warning lights illuminated. The vehicle then lost stability control functionality and the steering wheel became firm. The contact stopped on the side of road and turned off the vehicle. The vehicle was restarted and operated normally. The vehicle was not diagnosed or repaired. The manufacturer was contacted and stated that the vehicle needed to diagnosed. The failure mileage was 116,000. The VIN was not available.
Corrective Action:
The contact owns a 2016 GMC Canyon. The contact stated while driving 65 MPH, the stability control and power steering warning lights illuminated. The vehicle then lost stability control functionality and the steering wheel became firm. The contact stopped on the side of road and turned off the vehicle. The vehicle was restarted and operated normally. The vehicle was not diagnosed or repaired. The manufacturer was contacted and stated that the vehicle needed to diagnosed. The failure mileage was 116,000. The VIN was not available.
Additional Notes:
The contact owns a 2016 GMC Canyon. The contact stated while driving 65 MPH, the stability control and power steering warning lights illuminated. The vehicle then lost stability control functionality and the steering wheel became firm. The contact stopped on the side of road and turned off the vehicle. The vehicle was restarted and operated normally. The vehicle was not diagnosed or repaired. The manufacturer was contacted and stated that the vehicle needed to diagnosed. The failure mileage was 116,000. The VIN was not available.
Mfg Campaign: 11530739
Recall Date: Jul 6, 2023
General Motors, Llc
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
The contact owns a 2016 GMC Canyon. The contact stated while driving 65 MPH, the stability control and power steering warning lights illuminated. The vehicle then lost stability control functionality and the steering wheel became firm. The contact stopped on the side of road and turned off the vehicle. The vehicle was restarted and operated normally. The vehicle was not diagnosed or repaired. The manufacturer was contacted and stated that the vehicle needed to diagnosed. The failure mileage was 116,000. The VIN was not available.
Corrective Action:
The contact owns a 2016 GMC Canyon. The contact stated while driving 65 MPH, the stability control and power steering warning lights illuminated. The vehicle then lost stability control functionality and the steering wheel became firm. The contact stopped on the side of road and turned off the vehicle. The vehicle was restarted and operated normally. The vehicle was not diagnosed or repaired. The manufacturer was contacted and stated that the vehicle needed to diagnosed. The failure mileage was 116,000. The VIN was not available.
Additional Notes:
The contact owns a 2016 GMC Canyon. The contact stated while driving 65 MPH, the stability control and power steering warning lights illuminated. The vehicle then lost stability control functionality and the steering wheel became firm. The contact stopped on the side of road and turned off the vehicle. The vehicle was restarted and operated normally. The vehicle was not diagnosed or repaired. The manufacturer was contacted and stated that the vehicle needed to diagnosed. The failure mileage was 116,000. The VIN was not available.
Mfg Campaign: 11530739
Recall Date: Jul 6, 2023
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
Vehicle Stability Control systems light comes on sporadically and stalls the power steering. In other words, the power steering turns off at any time and dangerously on a highway, when the Vehicle Stability Control lights comes on the dashboard. The first diagnosis (May27, 2023) of the above issue was performed at Green Brooks, a Certified NJ GMC Service Dealership yielded no results from their inspection. A second diagnosis was needed due to the vehicle's malfunctioning danger to me and other drivers on the road. The Certified GMC Service Dealership Ewing Buick/GMC TX diagnosis (June 12, 2023) showed a "STEERING GEAR INTERNAL TORQUE SENSOR" costing two thousand one hundred and eight dollars and fifty cents ($2,108.50) to complete. The codes were C0545 00 stored in DSCM followed by S14849247 requiring Steering Gear Replacement. The total cost including labor cost was two thousand seven hundred and ninety dollars and eighty-eight cents ($2,719.88).
Corrective Action:
Vehicle Stability Control systems light comes on sporadically and stalls the power steering. In other words, the power steering turns off at any time and dangerously on a highway, when the Vehicle Stability Control lights comes on the dashboard. The first diagnosis (May27, 2023) of the above issue was performed at Green Brooks, a Certified NJ GMC Service Dealership yielded no results from their inspection. A second diagnosis was needed due to the vehicle's malfunctioning danger to me and other drivers on the road. The Certified GMC Service Dealership Ewing Buick/GMC TX diagnosis (June 12, 2023) showed a "STEERING GEAR INTERNAL TORQUE SENSOR" costing two thousand one hundred and eight dollars and fifty cents ($2,108.50) to complete. The codes were C0545 00 stored in DSCM followed by S14849247 requiring Steering Gear Replacement. The total cost including labor cost was two thousand seven hundred and ninety dollars and eighty-eight cents ($2,719.88).
Additional Notes:
Vehicle Stability Control systems light comes on sporadically and stalls the power steering. In other words, the power steering turns off at any time and dangerously on a highway, when the Vehicle Stability Control lights comes on the dashboard. The first diagnosis (May27, 2023) of the above issue was performed at Green Brooks, a Certified NJ GMC Service Dealership yielded no results from their inspection. A second diagnosis was needed due to the vehicle's malfunctioning danger to me and other drivers on the road. The Certified GMC Service Dealership Ewing Buick/GMC TX diagnosis (June 12, 2023) showed a "STEERING GEAR INTERNAL TORQUE SENSOR" costing two thousand one hundred and eight dollars and fifty cents ($2,108.50) to complete. The codes were C0545 00 stored in DSCM followed by S14849247 requiring Steering Gear Replacement. The total cost including labor cost was two thousand seven hundred and ninety dollars and eighty-eight cents ($2,719.88).
Mfg Campaign: 11529038
Recall Date: Jun 27, 2023
General Motors, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
Vehicle Stability Control systems light comes on sporadically and stalls the power steering. In other words, the power steering turns off at any time and dangerously on a highway, when the Vehicle Stability Control lights comes on the dashboard. The first diagnosis (May27, 2023) of the above issue was performed at Green Brooks, a Certified NJ GMC Service Dealership yielded no results from their inspection. A second diagnosis was needed due to the vehicle's malfunctioning danger to me and other drivers on the road. The Certified GMC Service Dealership Ewing Buick/GMC TX diagnosis (June 12, 2023) showed a "STEERING GEAR INTERNAL TORQUE SENSOR" costing two thousand one hundred and eight dollars and fifty cents ($2,108.50) to complete. The codes were C0545 00 stored in DSCM followed by S14849247 requiring Steering Gear Replacement. The total cost including labor cost was two thousand seven hundred and ninety dollars and eighty-eight cents ($2,719.88).
Corrective Action:
Vehicle Stability Control systems light comes on sporadically and stalls the power steering. In other words, the power steering turns off at any time and dangerously on a highway, when the Vehicle Stability Control lights comes on the dashboard. The first diagnosis (May27, 2023) of the above issue was performed at Green Brooks, a Certified NJ GMC Service Dealership yielded no results from their inspection. A second diagnosis was needed due to the vehicle's malfunctioning danger to me and other drivers on the road. The Certified GMC Service Dealership Ewing Buick/GMC TX diagnosis (June 12, 2023) showed a "STEERING GEAR INTERNAL TORQUE SENSOR" costing two thousand one hundred and eight dollars and fifty cents ($2,108.50) to complete. The codes were C0545 00 stored in DSCM followed by S14849247 requiring Steering Gear Replacement. The total cost including labor cost was two thousand seven hundred and ninety dollars and eighty-eight cents ($2,719.88).
Additional Notes:
Vehicle Stability Control systems light comes on sporadically and stalls the power steering. In other words, the power steering turns off at any time and dangerously on a highway, when the Vehicle Stability Control lights comes on the dashboard. The first diagnosis (May27, 2023) of the above issue was performed at Green Brooks, a Certified NJ GMC Service Dealership yielded no results from their inspection. A second diagnosis was needed due to the vehicle's malfunctioning danger to me and other drivers on the road. The Certified GMC Service Dealership Ewing Buick/GMC TX diagnosis (June 12, 2023) showed a "STEERING GEAR INTERNAL TORQUE SENSOR" costing two thousand one hundred and eight dollars and fifty cents ($2,108.50) to complete. The codes were C0545 00 stored in DSCM followed by S14849247 requiring Steering Gear Replacement. The total cost including labor cost was two thousand seven hundred and ninety dollars and eighty-eight cents ($2,719.88).
Mfg Campaign: 11529038
Recall Date: Jun 27, 2023
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
July 30, 2021 airbag warning - dealer replaced left front impact sensor mileage 33905 March 9, 2022 rough idling and stalling - dealer replaced evap purge solenoid valve mileage 39067 April 20, 2023 airbag warning - dealer replaced right front impact sensor and air bag module mileage 44496
Corrective Action:
July 30, 2021 airbag warning - dealer replaced left front impact sensor mileage 33905 March 9, 2022 rough idling and stalling - dealer replaced evap purge solenoid valve mileage 39067 April 20, 2023 airbag warning - dealer replaced right front impact sensor and air bag module mileage 44496
Additional Notes:
July 30, 2021 airbag warning - dealer replaced left front impact sensor mileage 33905 March 9, 2022 rough idling and stalling - dealer replaced evap purge solenoid valve mileage 39067 April 20, 2023 airbag warning - dealer replaced right front impact sensor and air bag module mileage 44496
Mfg Campaign: 11524997
Recall Date: Jun 2, 2023
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
The problem: the power steering disables at high speeds suddenly due to a potential poor electrical connection within the steering gear assembly. The hazards: a loss of power steering makes it more difficult for me to maintain control of my vehicle and in turn increases my risk of a crash. This problem requires steering inputs with increased effort. It clears with a power cycle to the truck but then reoccurs randomly.
Corrective Action:
The problem: the power steering disables at high speeds suddenly due to a potential poor electrical connection within the steering gear assembly. The hazards: a loss of power steering makes it more difficult for me to maintain control of my vehicle and in turn increases my risk of a crash. This problem requires steering inputs with increased effort. It clears with a power cycle to the truck but then reoccurs randomly.
Additional Notes:
The problem: the power steering disables at high speeds suddenly due to a potential poor electrical connection within the steering gear assembly. The hazards: a loss of power steering makes it more difficult for me to maintain control of my vehicle and in turn increases my risk of a crash. This problem requires steering inputs with increased effort. It clears with a power cycle to the truck but then reoccurs randomly.
Mfg Campaign: 11516783
Recall Date: Apr 12, 2023
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
While driving in excess of 40mph, my truck experience two warning lights "Service: Stabilitrak" and "Service: Power Steering Drive With Care", and my power steering immediately went out and my steering was very difficult and had to maneuver off the road and through traffic to the side of the road, and was very fearful for my safety and others around me on the road when this happened. I could not turn the vehicle without a tremendous amount of effort. After pulling to the side of the road, I immediately shutoff the vehicle and restarted and the steering and messages were gone. I began driving down the road and it happened again within 5 minutes. I shutdown and it reset again. I then proceeded to the GMC Dealer in West Chester Pa (Faulkner) to determine if they are familiar with this problem and they said they've never heard of this and couldn't find anything wrong with the truck otherthan a couple Codes unrelated to any Steering problems.
Corrective Action:
While driving in excess of 40mph, my truck experience two warning lights "Service: Stabilitrak" and "Service: Power Steering Drive With Care", and my power steering immediately went out and my steering was very difficult and had to maneuver off the road and through traffic to the side of the road, and was very fearful for my safety and others around me on the road when this happened. I could not turn the vehicle without a tremendous amount of effort. After pulling to the side of the road, I immediately shutoff the vehicle and restarted and the steering and messages were gone. I began driving down the road and it happened again within 5 minutes. I shutdown and it reset again. I then proceeded to the GMC Dealer in West Chester Pa (Faulkner) to determine if they are familiar with this problem and they said they've never heard of this and couldn't find anything wrong with the truck otherthan a couple Codes unrelated to any Steering problems.
Additional Notes:
While driving in excess of 40mph, my truck experience two warning lights "Service: Stabilitrak" and "Service: Power Steering Drive With Care", and my power steering immediately went out and my steering was very difficult and had to maneuver off the road and through traffic to the side of the road, and was very fearful for my safety and others around me on the road when this happened. I could not turn the vehicle without a tremendous amount of effort. After pulling to the side of the road, I immediately shutoff the vehicle and restarted and the steering and messages were gone. I began driving down the road and it happened again within 5 minutes. I shutdown and it reset again. I then proceeded to the GMC Dealer in West Chester Pa (Faulkner) to determine if they are familiar with this problem and they said they've never heard of this and couldn't find anything wrong with the truck otherthan a couple Codes unrelated to any Steering problems.
Mfg Campaign: 11516066
Recall Date: Apr 7, 2023
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
The Power starting keeps going out while driving it. Once vehicle is turned off and back on it resets and works again. There is active recall for this exact issue but only in 2015 models and mine is a 2016 so told it isn’t a part of recall. It happened a few times several months ago but GMC service center couldn’t get problem to recreate and I didn’t have good documentation for the few times it had happened. GMC then offered free onstar for several months to try to help track problem. It hadn’t happened in last several months until Friday. It has now happened 7 times in last 4 days. On star sent me two reports indicating a code of U0240 with ABS system failure code. I took videos and pictures of the dashboard with what was showing. There is service message saying “power stealing drive with care” and “stabilitrak” service message too. GMC not getting me in for another week. I have a new 16 year old driver who drives this vehicle and it’s so unsafe! I don’t understand how I keep being told my vehicle is not included in the recall but it’s the same issue. I have to keep taking pictures and videos and pushing onstar button when it happens.
Corrective Action:
The Power starting keeps going out while driving it. Once vehicle is turned off and back on it resets and works again. There is active recall for this exact issue but only in 2015 models and mine is a 2016 so told it isn’t a part of recall. It happened a few times several months ago but GMC service center couldn’t get problem to recreate and I didn’t have good documentation for the few times it had happened. GMC then offered free onstar for several months to try to help track problem. It hadn’t happened in last several months until Friday. It has now happened 7 times in last 4 days. On star sent me two reports indicating a code of U0240 with ABS system failure code. I took videos and pictures of the dashboard with what was showing. There is service message saying “power stealing drive with care” and “stabilitrak” service message too. GMC not getting me in for another week. I have a new 16 year old driver who drives this vehicle and it’s so unsafe! I don’t understand how I keep being told my vehicle is not included in the recall but it’s the same issue. I have to keep taking pictures and videos and pushing onstar button when it happens.
Additional Notes:
The Power starting keeps going out while driving it. Once vehicle is turned off and back on it resets and works again. There is active recall for this exact issue but only in 2015 models and mine is a 2016 so told it isn’t a part of recall. It happened a few times several months ago but GMC service center couldn’t get problem to recreate and I didn’t have good documentation for the few times it had happened. GMC then offered free onstar for several months to try to help track problem. It hadn’t happened in last several months until Friday. It has now happened 7 times in last 4 days. On star sent me two reports indicating a code of U0240 with ABS system failure code. I took videos and pictures of the dashboard with what was showing. There is service message saying “power stealing drive with care” and “stabilitrak” service message too. GMC not getting me in for another week. I have a new 16 year old driver who drives this vehicle and it’s so unsafe! I don’t understand how I keep being told my vehicle is not included in the recall but it’s the same issue. I have to keep taking pictures and videos and pushing onstar button when it happens.
Mfg Campaign: 11515301
Recall Date: Apr 3, 2023
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
Power steering fails during driving. This happened frequently just like the 2015 model but NHTSA fails to do anything. It happened 3 times on this one day
Corrective Action:
Power steering fails during driving. This happened frequently just like the 2015 model but NHTSA fails to do anything. It happened 3 times on this one day
Additional Notes:
Power steering fails during driving. This happened frequently just like the 2015 model but NHTSA fails to do anything. It happened 3 times on this one day
Mfg Campaign: 11510728
Recall Date: Mar 8, 2023
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
-The power steering has failed and malfunction is inline for the type of recall on other GMC Canyons and Chevy Colorado trucks of this year and years before and after. Vehicle is available for inspection. -The steering does not work and steering wheel can be moved which could cause an accident. -It has not yet been inspected -No warning lamp prior to failure. It came on suddenly and when I tried to move steering it did not work. This appeared on the afternoon of 3/7/2023.
Corrective Action:
-The power steering has failed and malfunction is inline for the type of recall on other GMC Canyons and Chevy Colorado trucks of this year and years before and after. Vehicle is available for inspection. -The steering does not work and steering wheel can be moved which could cause an accident. -It has not yet been inspected -No warning lamp prior to failure. It came on suddenly and when I tried to move steering it did not work. This appeared on the afternoon of 3/7/2023.
Additional Notes:
-The power steering has failed and malfunction is inline for the type of recall on other GMC Canyons and Chevy Colorado trucks of this year and years before and after. Vehicle is available for inspection. -The steering does not work and steering wheel can be moved which could cause an accident. -It has not yet been inspected -No warning lamp prior to failure. It came on suddenly and when I tried to move steering it did not work. This appeared on the afternoon of 3/7/2023.
Mfg Campaign: 11510686
Recall Date: Mar 7, 2023
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
We recently purchased this vehicle used from a dealer. The power steering fails while driving. This has occurred 4 times in the first 100 miles.
Corrective Action:
We recently purchased this vehicle used from a dealer. The power steering fails while driving. This has occurred 4 times in the first 100 miles.
Additional Notes:
We recently purchased this vehicle used from a dealer. The power steering fails while driving. This has occurred 4 times in the first 100 miles.
Mfg Campaign: 11505943
Recall Date: Feb 7, 2023
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2016 GMC Canyon. The contact stated upon starting the vehicle, the vehicle lost power steering functionality. A warning message indicating a power steering failure was displayed. The contact was able to drive the vehicle by using physical force to steer the vehicle. The contact stated that upon starting the vehicle the next day, the vehicle responded as needed. However, upon test driving the vehicle, the failure recurred. The vehicle later responded as needed and was taken to the dealer to be diagnosed and the contact was informed that the steering gear assembly needed to be replaced. The vehicle was not repaired. The contact related the failure to GMC Technical Service Bulletin Number: 15595A and GMC Campaign Number: N202325410. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 92,000.
Corrective Action:
The contact owns a 2016 GMC Canyon. The contact stated upon starting the vehicle, the vehicle lost power steering functionality. A warning message indicating a power steering failure was displayed. The contact was able to drive the vehicle by using physical force to steer the vehicle. The contact stated that upon starting the vehicle the next day, the vehicle responded as needed. However, upon test driving the vehicle, the failure recurred. The vehicle later responded as needed and was taken to the dealer to be diagnosed and the contact was informed that the steering gear assembly needed to be replaced. The vehicle was not repaired. The contact related the failure to GMC Technical Service Bulletin Number: 15595A and GMC Campaign Number: N202325410. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 92,000.
Additional Notes:
The contact owns a 2016 GMC Canyon. The contact stated upon starting the vehicle, the vehicle lost power steering functionality. A warning message indicating a power steering failure was displayed. The contact was able to drive the vehicle by using physical force to steer the vehicle. The contact stated that upon starting the vehicle the next day, the vehicle responded as needed. However, upon test driving the vehicle, the failure recurred. The vehicle later responded as needed and was taken to the dealer to be diagnosed and the contact was informed that the steering gear assembly needed to be replaced. The vehicle was not repaired. The contact related the failure to GMC Technical Service Bulletin Number: 15595A and GMC Campaign Number: N202325410. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 92,000.
Mfg Campaign: 11506080
Recall Date: Feb 7, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Purchased this vehicle brand new and paid extra for Nav and a backup camera as I am a disabled Veteran! Currently have 32000 miles or so as i don't drive that much. No other lights or warnings came up before the following happened. Recently the radio stopped playing and the infotainment system went blank. It occasionally pops up a screen that says waiting on update, other than that it stays blank most of the time. The backup camera comes on intermittently but not always when backing up, maybe 1 out of every 5 times. Also the bluetooth went dead since this all started. As a disabled Vet I depend on the backup camera and built in Navigation so this is an issue! Called the dealer and 3 other radio and entertainment car stores and they stated this is a know issue and would cost around $1000 to $1200 to replace the HMI 2.5 module behind the dash which is the known issue. Looking online this is a well known and common issue and GMC has bulletins to diagnose but no free or discounted replacement or repair, even though it's all over the internet that GMC and Chevy Infotainment centers have issues. There is a class action lawsuit going on due to this issue as well. I'm sure there are others that just haven't complained and should be fixed by the dealer.
Corrective Action:
Purchased this vehicle brand new and paid extra for Nav and a backup camera as I am a disabled Veteran! Currently have 32000 miles or so as i don't drive that much. No other lights or warnings came up before the following happened. Recently the radio stopped playing and the infotainment system went blank. It occasionally pops up a screen that says waiting on update, other than that it stays blank most of the time. The backup camera comes on intermittently but not always when backing up, maybe 1 out of every 5 times. Also the bluetooth went dead since this all started. As a disabled Vet I depend on the backup camera and built in Navigation so this is an issue! Called the dealer and 3 other radio and entertainment car stores and they stated this is a know issue and would cost around $1000 to $1200 to replace the HMI 2.5 module behind the dash which is the known issue. Looking online this is a well known and common issue and GMC has bulletins to diagnose but no free or discounted replacement or repair, even though it's all over the internet that GMC and Chevy Infotainment centers have issues. There is a class action lawsuit going on due to this issue as well. I'm sure there are others that just haven't complained and should be fixed by the dealer.
Additional Notes:
Purchased this vehicle brand new and paid extra for Nav and a backup camera as I am a disabled Veteran! Currently have 32000 miles or so as i don't drive that much. No other lights or warnings came up before the following happened. Recently the radio stopped playing and the infotainment system went blank. It occasionally pops up a screen that says waiting on update, other than that it stays blank most of the time. The backup camera comes on intermittently but not always when backing up, maybe 1 out of every 5 times. Also the bluetooth went dead since this all started. As a disabled Vet I depend on the backup camera and built in Navigation so this is an issue! Called the dealer and 3 other radio and entertainment car stores and they stated this is a know issue and would cost around $1000 to $1200 to replace the HMI 2.5 module behind the dash which is the known issue. Looking online this is a well known and common issue and GMC has bulletins to diagnose but no free or discounted replacement or repair, even though it's all over the internet that GMC and Chevy Infotainment centers have issues. There is a class action lawsuit going on due to this issue as well. I'm sure there are others that just haven't complained and should be fixed by the dealer.
Mfg Campaign: 11504038
Recall Date: Jan 27, 2023
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