Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2018 GMC Canyon, 2016-2017 Buick Envision, 2016-2018 Chevrolet Colorado and Malibu, 2017-2018 GMC Acadia, 2018 Buick LaCrosse, Cadillac ATS, Chevrolet Equinox, and GMC Terrain vehicles. The high pressure fuel pump may detach from its mounting flange, possibly resulting in the pump damaging the high pressure fuel line.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18188 18268
Recall Date: May 31, 2018
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2016 GMC Canyon and Chevrolet Colorado, and 2016 Chevrolet Volt vehicles. The driver's frontal air bag may improperly inflate during second-stage deployment in the event of a high speed crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17387
Recall Date: Oct 5, 2017
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2016 Chevrolet Colorado vehicles manufactured January 19, 2016, to February 2, 2016, Chevrolet Malibu vehicles manufactured January 9, 2016, to January 26, 2016, and 2016 GMC Canyon vehicles manufactured January 21, 2016, to February 4, 2016. The driver frontal air bag may improperly inflate during second-stage deployment in the event of a high speed crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 28030
Recall Date: Mar 2, 2016
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2016 Chevrolet Colorado trucks manufactured August 25, 2015 to September 24, 2015, and GMC Canyon trucks manufactured August 28, 2015 to September 24, 2015. The affected vehicles have a console compartment lid latch assembly that may fail to keep the compartment door closed in the event of a crash. As such, these vehicles fail to comply with the requirements of the Federal Motor Vehicle Safety Standard (FMVSS) number 201, "Occupant Protection in Interior Impact."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16370
Recall Date: Dec 1, 2015
Consumer Complaints
322 ComplaintsGeneral Motors, Llc
Defect Description:
STEERING
Potential Consequences:
I am the owner of a 2016 GMC Canyon truck, which i purchased used in approx 2020 with about 43,000 miles on it...today's date is now 1/5/25 and the truck has approx 99,0000 mile on it. Over the last 2 years the electronic stability control has failed approx 20 times. A warning light appears on the dash stating the failure of the power steering and the stabilitrac. When this happens steering the truck and be extremely difficult and I am forced to pull off the road. Usually when the truck is turned off for a short while and then turned back on the problem will fix itself, but only for a few minutes or hours and the problem reoccurs. Last week I took the truck to a GM dealer and had the steering angle sensor recalibrated..which fixed the problem for 1 month. Now it is failing again! My wife is afraid and refuses to drive the truck because if this happens again while she is driving she isn't strong enough to turn the wheel..particularly from a complete stopped position. This is a very serious and dangerous problem that GM needs to be responsible to resolve.
Corrective Action:
I am the owner of a 2016 GMC Canyon truck, which i purchased used in approx 2020 with about 43,000 miles on it...today's date is now 1/5/25 and the truck has approx 99,0000 mile on it. Over the last 2 years the electronic stability control has failed approx 20 times. A warning light appears on the dash stating the failure of the power steering and the stabilitrac. When this happens steering the truck and be extremely difficult and I am forced to pull off the road. Usually when the truck is turned off for a short while and then turned back on the problem will fix itself, but only for a few minutes or hours and the problem reoccurs. Last week I took the truck to a GM dealer and had the steering angle sensor recalibrated..which fixed the problem for 1 month. Now it is failing again! My wife is afraid and refuses to drive the truck because if this happens again while she is driving she isn't strong enough to turn the wheel..particularly from a complete stopped position. This is a very serious and dangerous problem that GM needs to be responsible to resolve.
Additional Notes:
I am the owner of a 2016 GMC Canyon truck, which i purchased used in approx 2020 with about 43,000 miles on it...today's date is now 1/5/25 and the truck has approx 99,0000 mile on it. Over the last 2 years the electronic stability control has failed approx 20 times. A warning light appears on the dash stating the failure of the power steering and the stabilitrac. When this happens steering the truck and be extremely difficult and I am forced to pull off the road. Usually when the truck is turned off for a short while and then turned back on the problem will fix itself, but only for a few minutes or hours and the problem reoccurs. Last week I took the truck to a GM dealer and had the steering angle sensor recalibrated..which fixed the problem for 1 month. Now it is failing again! My wife is afraid and refuses to drive the truck because if this happens again while she is driving she isn't strong enough to turn the wheel..particularly from a complete stopped position. This is a very serious and dangerous problem that GM needs to be responsible to resolve.
Mfg Campaign: 11634218
Recall Date: Jan 5, 2025
General Motors, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I am the owner of a 2016 GMC Canyon truck, which i purchased used in approx 2020 with about 43,000 miles on it...today's date is now 1/5/25 and the truck has approx 99,0000 mile on it. Over the last 2 years the electronic stability control has failed approx 20 times. A warning light appears on the dash stating the failure of the power steering and the stabilitrac. When this happens steering the truck and be extremely difficult and I am forced to pull off the road. Usually when the truck is turned off for a short while and then turned back on the problem will fix itself, but only for a few minutes or hours and the problem reoccurs. Last week I took the truck to a GM dealer and had the steering angle sensor recalibrated..which fixed the problem for 1 month. Now it is failing again! My wife is afraid and refuses to drive the truck because if this happens again while she is driving she isn't strong enough to turn the wheel..particularly from a complete stopped position. This is a very serious and dangerous problem that GM needs to be responsible to resolve.
Corrective Action:
I am the owner of a 2016 GMC Canyon truck, which i purchased used in approx 2020 with about 43,000 miles on it...today's date is now 1/5/25 and the truck has approx 99,0000 mile on it. Over the last 2 years the electronic stability control has failed approx 20 times. A warning light appears on the dash stating the failure of the power steering and the stabilitrac. When this happens steering the truck and be extremely difficult and I am forced to pull off the road. Usually when the truck is turned off for a short while and then turned back on the problem will fix itself, but only for a few minutes or hours and the problem reoccurs. Last week I took the truck to a GM dealer and had the steering angle sensor recalibrated..which fixed the problem for 1 month. Now it is failing again! My wife is afraid and refuses to drive the truck because if this happens again while she is driving she isn't strong enough to turn the wheel..particularly from a complete stopped position. This is a very serious and dangerous problem that GM needs to be responsible to resolve.
Additional Notes:
I am the owner of a 2016 GMC Canyon truck, which i purchased used in approx 2020 with about 43,000 miles on it...today's date is now 1/5/25 and the truck has approx 99,0000 mile on it. Over the last 2 years the electronic stability control has failed approx 20 times. A warning light appears on the dash stating the failure of the power steering and the stabilitrac. When this happens steering the truck and be extremely difficult and I am forced to pull off the road. Usually when the truck is turned off for a short while and then turned back on the problem will fix itself, but only for a few minutes or hours and the problem reoccurs. Last week I took the truck to a GM dealer and had the steering angle sensor recalibrated..which fixed the problem for 1 month. Now it is failing again! My wife is afraid and refuses to drive the truck because if this happens again while she is driving she isn't strong enough to turn the wheel..particularly from a complete stopped position. This is a very serious and dangerous problem that GM needs to be responsible to resolve.
Mfg Campaign: 11634218
Recall Date: Jan 5, 2025
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The stabilitrac system fails causing the traction system to turn off
Corrective Action:
The stabilitrac system fails causing the traction system to turn off
Additional Notes:
The stabilitrac system fails causing the traction system to turn off
Mfg Campaign: 11626556
Recall Date: Nov 21, 2024
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2016 GMC Canyon. The contact stated while driving at an undisclosed speed, the steering wheel seized, and the steering wheel was jerking with several unknown warning lights illuminated. The contact stated that the steering wheel became difficult to turn. The vehicle was restarted; however, the failure reoccurred. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 302,000.
Corrective Action:
The contact owns a 2016 GMC Canyon. The contact stated while driving at an undisclosed speed, the steering wheel seized, and the steering wheel was jerking with several unknown warning lights illuminated. The contact stated that the steering wheel became difficult to turn. The vehicle was restarted; however, the failure reoccurred. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 302,000.
Additional Notes:
The contact owns a 2016 GMC Canyon. The contact stated while driving at an undisclosed speed, the steering wheel seized, and the steering wheel was jerking with several unknown warning lights illuminated. The contact stated that the steering wheel became difficult to turn. The vehicle was restarted; however, the failure reoccurred. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 302,000.
Mfg Campaign: 11626588
Recall Date: Nov 21, 2024
General Motors, Llc
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
The contact owns a 2016 GMC Canyon. The contact stated while driving 65 MPH, the ABS, and service stabili-trak warning lights were illuminated. The steering wheel began to vibrate, and the brake pedal became firm. The contact was able to continue driving. The vehicle was not taken to a dealer. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 220,674.
Corrective Action:
The contact owns a 2016 GMC Canyon. The contact stated while driving 65 MPH, the ABS, and service stabili-trak warning lights were illuminated. The steering wheel began to vibrate, and the brake pedal became firm. The contact was able to continue driving. The vehicle was not taken to a dealer. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 220,674.
Additional Notes:
The contact owns a 2016 GMC Canyon. The contact stated while driving 65 MPH, the ABS, and service stabili-trak warning lights were illuminated. The steering wheel began to vibrate, and the brake pedal became firm. The contact was able to continue driving. The vehicle was not taken to a dealer. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 220,674.
Mfg Campaign: 11617847
Recall Date: Oct 3, 2024
General Motors, Llc
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2016 GMC Canyon. The contact stated while driving 65 MPH, the ABS, and service stabili-trak warning lights were illuminated. The steering wheel began to vibrate, and the brake pedal became firm. The contact was able to continue driving. The vehicle was not taken to a dealer. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 220,674.
Corrective Action:
The contact owns a 2016 GMC Canyon. The contact stated while driving 65 MPH, the ABS, and service stabili-trak warning lights were illuminated. The steering wheel began to vibrate, and the brake pedal became firm. The contact was able to continue driving. The vehicle was not taken to a dealer. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 220,674.
Additional Notes:
The contact owns a 2016 GMC Canyon. The contact stated while driving 65 MPH, the ABS, and service stabili-trak warning lights were illuminated. The steering wheel began to vibrate, and the brake pedal became firm. The contact was able to continue driving. The vehicle was not taken to a dealer. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 220,674.
Mfg Campaign: 11617847
Recall Date: Oct 3, 2024
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
I bought my 2016 GMC Canyon back in 2018 with 40k miles on it. After couple of months, I noticed that when traveling at approx 70MPH front wheels are shaking violently. I did wheel alignment and other wheel check but still there. Lately, power steering stabilitrak keep showing up on my panel. Since it can’t be resetted, Im literally driving like arm wrestling in the middle of the road specially during parking. After many years of wondering of what the wheel vibration is causing, electronic Rack and Pinion issue was the result of diagnostic conducted by Schumacher Chevrolet here in West Palm Beach, FL. They quoted me 3K for the repair.
Corrective Action:
I bought my 2016 GMC Canyon back in 2018 with 40k miles on it. After couple of months, I noticed that when traveling at approx 70MPH front wheels are shaking violently. I did wheel alignment and other wheel check but still there. Lately, power steering stabilitrak keep showing up on my panel. Since it can’t be resetted, Im literally driving like arm wrestling in the middle of the road specially during parking. After many years of wondering of what the wheel vibration is causing, electronic Rack and Pinion issue was the result of diagnostic conducted by Schumacher Chevrolet here in West Palm Beach, FL. They quoted me 3K for the repair.
Additional Notes:
I bought my 2016 GMC Canyon back in 2018 with 40k miles on it. After couple of months, I noticed that when traveling at approx 70MPH front wheels are shaking violently. I did wheel alignment and other wheel check but still there. Lately, power steering stabilitrak keep showing up on my panel. Since it can’t be resetted, Im literally driving like arm wrestling in the middle of the road specially during parking. After many years of wondering of what the wheel vibration is causing, electronic Rack and Pinion issue was the result of diagnostic conducted by Schumacher Chevrolet here in West Palm Beach, FL. They quoted me 3K for the repair.
Mfg Campaign: 11613183
Recall Date: Sep 7, 2024
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2016 GMC Canyon. The contact stated that while his wife was driving approximately 70 MPH, the power steering suddenly failed, and the steering wheel became difficult to turn in either direction. During the failure, the message "Power Steering Failure" was displayed. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was provided. The failure mileage was 51,867.
Corrective Action:
The contact owns a 2016 GMC Canyon. The contact stated that while his wife was driving approximately 70 MPH, the power steering suddenly failed, and the steering wheel became difficult to turn in either direction. During the failure, the message "Power Steering Failure" was displayed. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was provided. The failure mileage was 51,867.
Additional Notes:
The contact owns a 2016 GMC Canyon. The contact stated that while his wife was driving approximately 70 MPH, the power steering suddenly failed, and the steering wheel became difficult to turn in either direction. During the failure, the message "Power Steering Failure" was displayed. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was provided. The failure mileage was 51,867.
Mfg Campaign: 11612586
Recall Date: Sep 4, 2024
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
Mileage 65080. I’m the 2nd owner. I bought this truck used and have only driven it 145 miles. Crossing an intersection and the power steering turned off. Happened again the same day leaving Walmart parking lot. Turning the engine off will reset the power steering. Message on the instrument panel says stabilitrak service power steering.
Corrective Action:
Mileage 65080. I’m the 2nd owner. I bought this truck used and have only driven it 145 miles. Crossing an intersection and the power steering turned off. Happened again the same day leaving Walmart parking lot. Turning the engine off will reset the power steering. Message on the instrument panel says stabilitrak service power steering.
Additional Notes:
Mileage 65080. I’m the 2nd owner. I bought this truck used and have only driven it 145 miles. Crossing an intersection and the power steering turned off. Happened again the same day leaving Walmart parking lot. Turning the engine off will reset the power steering. Message on the instrument panel says stabilitrak service power steering.
Mfg Campaign: 11611900
Recall Date: Aug 30, 2024
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2016 GMC Canyon. The contact stated that while driving at approximately 45 MPH, an error message for the “Stabili-track” failure was displayed on the instrument panel. Additionally, the contact stated that the failure had occurred several times before. The contact stated that several unknown warning lights were illuminated. The vehicle was taken to a local dealer where it was diagnosed and determined that the vehicle needed an alignment and steering rack replacement. The vehicle was not repaired due to the cost. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 48,000.
Corrective Action:
The contact owns a 2016 GMC Canyon. The contact stated that while driving at approximately 45 MPH, an error message for the “Stabili-track” failure was displayed on the instrument panel. Additionally, the contact stated that the failure had occurred several times before. The contact stated that several unknown warning lights were illuminated. The vehicle was taken to a local dealer where it was diagnosed and determined that the vehicle needed an alignment and steering rack replacement. The vehicle was not repaired due to the cost. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 48,000.
Additional Notes:
The contact owns a 2016 GMC Canyon. The contact stated that while driving at approximately 45 MPH, an error message for the “Stabili-track” failure was displayed on the instrument panel. Additionally, the contact stated that the failure had occurred several times before. The contact stated that several unknown warning lights were illuminated. The vehicle was taken to a local dealer where it was diagnosed and determined that the vehicle needed an alignment and steering rack replacement. The vehicle was not repaired due to the cost. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 48,000.
Mfg Campaign: 11611365
Recall Date: Aug 28, 2024
General Motors, Llc
Defect Description:
SUSPENSION
Potential Consequences:
The contact owns a 2016 GMC Canyon. The contact stated that while driving at approximately 45 MPH, an error message for the “Stabili-track” failure was displayed on the instrument panel. Additionally, the contact stated that the failure had occurred several times before. The contact stated that several unknown warning lights were illuminated. The vehicle was taken to a local dealer where it was diagnosed and determined that the vehicle needed an alignment and steering rack replacement. The vehicle was not repaired due to the cost. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 48,000.
Corrective Action:
The contact owns a 2016 GMC Canyon. The contact stated that while driving at approximately 45 MPH, an error message for the “Stabili-track” failure was displayed on the instrument panel. Additionally, the contact stated that the failure had occurred several times before. The contact stated that several unknown warning lights were illuminated. The vehicle was taken to a local dealer where it was diagnosed and determined that the vehicle needed an alignment and steering rack replacement. The vehicle was not repaired due to the cost. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 48,000.
Additional Notes:
The contact owns a 2016 GMC Canyon. The contact stated that while driving at approximately 45 MPH, an error message for the “Stabili-track” failure was displayed on the instrument panel. Additionally, the contact stated that the failure had occurred several times before. The contact stated that several unknown warning lights were illuminated. The vehicle was taken to a local dealer where it was diagnosed and determined that the vehicle needed an alignment and steering rack replacement. The vehicle was not repaired due to the cost. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 48,000.
Mfg Campaign: 11611365
Recall Date: Aug 28, 2024
General Motors, Llc
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
The contact owns a 2016 GMC Canyon. The contact stated that while driving at approximately 45 MPH, an error message for the “Stabili-track” failure was displayed on the instrument panel. Additionally, the contact stated that the failure had occurred several times before. The contact stated that several unknown warning lights were illuminated. The vehicle was taken to a local dealer where it was diagnosed and determined that the vehicle needed an alignment and steering rack replacement. The vehicle was not repaired due to the cost. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 48,000.
Corrective Action:
The contact owns a 2016 GMC Canyon. The contact stated that while driving at approximately 45 MPH, an error message for the “Stabili-track” failure was displayed on the instrument panel. Additionally, the contact stated that the failure had occurred several times before. The contact stated that several unknown warning lights were illuminated. The vehicle was taken to a local dealer where it was diagnosed and determined that the vehicle needed an alignment and steering rack replacement. The vehicle was not repaired due to the cost. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 48,000.
Additional Notes:
The contact owns a 2016 GMC Canyon. The contact stated that while driving at approximately 45 MPH, an error message for the “Stabili-track” failure was displayed on the instrument panel. Additionally, the contact stated that the failure had occurred several times before. The contact stated that several unknown warning lights were illuminated. The vehicle was taken to a local dealer where it was diagnosed and determined that the vehicle needed an alignment and steering rack replacement. The vehicle was not repaired due to the cost. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 48,000.
Mfg Campaign: 11611365
Recall Date: Aug 28, 2024
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
I was driving 70 MPH on the highway when I received a warning on my dash that stated "service power steering, drive with care" and a second warning that stated "service stabilitrak". I immediately felt the steering wheel lock up and lost all power steering. My safety as well as others was put in risk as I was unable to maneuver the vehicle especially at the high rate of speed. Prior to this incident there had been no warning or other issues that could have signaled a failure. The problem was duplicated at the dealership and a code was given.
Corrective Action:
I was driving 70 MPH on the highway when I received a warning on my dash that stated "service power steering, drive with care" and a second warning that stated "service stabilitrak". I immediately felt the steering wheel lock up and lost all power steering. My safety as well as others was put in risk as I was unable to maneuver the vehicle especially at the high rate of speed. Prior to this incident there had been no warning or other issues that could have signaled a failure. The problem was duplicated at the dealership and a code was given.
Additional Notes:
I was driving 70 MPH on the highway when I received a warning on my dash that stated "service power steering, drive with care" and a second warning that stated "service stabilitrak". I immediately felt the steering wheel lock up and lost all power steering. My safety as well as others was put in risk as I was unable to maneuver the vehicle especially at the high rate of speed. Prior to this incident there had been no warning or other issues that could have signaled a failure. The problem was duplicated at the dealership and a code was given.
Mfg Campaign: 11610550
Recall Date: Aug 23, 2024
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
Electric power steering stops working and the power steering assist warning light is illuminated. Once the truck is restarted the problem goes away but will come back at some point while driving. This has happened multiple times at multiple speeds, the first time it happened I was going over 70 MPH. With no power steering it is nearly impossible to turn the steering wheel since I only have one hand available to use on the steering wheel. Had I not had a passenger with me to help turn the wheel I would have crashed. I took the truck to the dealer and they told me it was the same problem that the 2015's had had on a recall but my truck was a early 2016 so I was not part of the recall. The dealer was happy to fix it at a cost of $2916.27 My truck only has 27135 miles, but is to old for warranty coverage.
Corrective Action:
Electric power steering stops working and the power steering assist warning light is illuminated. Once the truck is restarted the problem goes away but will come back at some point while driving. This has happened multiple times at multiple speeds, the first time it happened I was going over 70 MPH. With no power steering it is nearly impossible to turn the steering wheel since I only have one hand available to use on the steering wheel. Had I not had a passenger with me to help turn the wheel I would have crashed. I took the truck to the dealer and they told me it was the same problem that the 2015's had had on a recall but my truck was a early 2016 so I was not part of the recall. The dealer was happy to fix it at a cost of $2916.27 My truck only has 27135 miles, but is to old for warranty coverage.
Additional Notes:
Electric power steering stops working and the power steering assist warning light is illuminated. Once the truck is restarted the problem goes away but will come back at some point while driving. This has happened multiple times at multiple speeds, the first time it happened I was going over 70 MPH. With no power steering it is nearly impossible to turn the steering wheel since I only have one hand available to use on the steering wheel. Had I not had a passenger with me to help turn the wheel I would have crashed. I took the truck to the dealer and they told me it was the same problem that the 2015's had had on a recall but my truck was a early 2016 so I was not part of the recall. The dealer was happy to fix it at a cost of $2916.27 My truck only has 27135 miles, but is to old for warranty coverage.
Mfg Campaign: 11607010
Recall Date: Aug 7, 2024
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2016 GMC Canyon. The contact stated that while driving at an undisclosed speed, the electronic power steering was not functioning properly, requiring increased effort to maneuver the vehicle. The vehicle returned to normal functionality, but the failure became a regular occurrence. The power steering assist warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the steering gear assembly due to an electrical short. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 21V213000 (Steering), but neither the VIN nor the model year was included. The manufacturer was not notified of the failure. The failure mileage was 66,000.
Corrective Action:
The contact owns a 2016 GMC Canyon. The contact stated that while driving at an undisclosed speed, the electronic power steering was not functioning properly, requiring increased effort to maneuver the vehicle. The vehicle returned to normal functionality, but the failure became a regular occurrence. The power steering assist warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the steering gear assembly due to an electrical short. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 21V213000 (Steering), but neither the VIN nor the model year was included. The manufacturer was not notified of the failure. The failure mileage was 66,000.
Additional Notes:
The contact owns a 2016 GMC Canyon. The contact stated that while driving at an undisclosed speed, the electronic power steering was not functioning properly, requiring increased effort to maneuver the vehicle. The vehicle returned to normal functionality, but the failure became a regular occurrence. The power steering assist warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the steering gear assembly due to an electrical short. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 21V213000 (Steering), but neither the VIN nor the model year was included. The manufacturer was not notified of the failure. The failure mileage was 66,000.
Mfg Campaign: 11606545
Recall Date: Aug 5, 2024
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM:IGNITION:SWITCH
Potential Consequences:
The contact owns a 2016 GMC Canyon. The contact stated that after arriving to his destination, he became aware that the ignition switch would not release the key. After restarting the vehicle and then turning the vehicle off, the contact was able to remove the key, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 50,000.
Corrective Action:
The contact owns a 2016 GMC Canyon. The contact stated that after arriving to his destination, he became aware that the ignition switch would not release the key. After restarting the vehicle and then turning the vehicle off, the contact was able to remove the key, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 50,000.
Additional Notes:
The contact owns a 2016 GMC Canyon. The contact stated that after arriving to his destination, he became aware that the ignition switch would not release the key. After restarting the vehicle and then turning the vehicle off, the contact was able to remove the key, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 50,000.
Mfg Campaign: 11605489
Recall Date: Jul 30, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
On [XXX] at approximately 5:30p, I was driving normal highway speed when I saw what I thought was exhaust trailing behind. There were NO dash warning lights, engine temperature showing normal range, car was performing normally. I pulled over to shoulder, turned off car, released the hood latch. My husband tried to open hood but it was too hot. We then realized it was smoke coming from under hood, not exhaust. Smoke began to come inside car through vents. I quickly exited the car, and within a minute the entire front end engine area was engulfed in flames. 911 was called, fire, police, highway patrol responded. Fortunately there was no injury to myself or husband. There was also concern of starting a brushfire risk here in SoCal, but it was all extinguished thoroughly. Truck was towed to Al’s Towing, 475 W Vermont Ave, Escondido CA 92025, ph 760-745-5933. A report has been filed with our insurance USAA, inspection by adjuster is pending. I also notified Temecula GMC, where I purchased vehicle from, of the incident. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
On [XXX] at approximately 5:30p, I was driving normal highway speed when I saw what I thought was exhaust trailing behind. There were NO dash warning lights, engine temperature showing normal range, car was performing normally. I pulled over to shoulder, turned off car, released the hood latch. My husband tried to open hood but it was too hot. We then realized it was smoke coming from under hood, not exhaust. Smoke began to come inside car through vents. I quickly exited the car, and within a minute the entire front end engine area was engulfed in flames. 911 was called, fire, police, highway patrol responded. Fortunately there was no injury to myself or husband. There was also concern of starting a brushfire risk here in SoCal, but it was all extinguished thoroughly. Truck was towed to Al’s Towing, 475 W Vermont Ave, Escondido CA 92025, ph 760-745-5933. A report has been filed with our insurance USAA, inspection by adjuster is pending. I also notified Temecula GMC, where I purchased vehicle from, of the incident. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
On [XXX] at approximately 5:30p, I was driving normal highway speed when I saw what I thought was exhaust trailing behind. There were NO dash warning lights, engine temperature showing normal range, car was performing normally. I pulled over to shoulder, turned off car, released the hood latch. My husband tried to open hood but it was too hot. We then realized it was smoke coming from under hood, not exhaust. Smoke began to come inside car through vents. I quickly exited the car, and within a minute the entire front end engine area was engulfed in flames. 911 was called, fire, police, highway patrol responded. Fortunately there was no injury to myself or husband. There was also concern of starting a brushfire risk here in SoCal, but it was all extinguished thoroughly. Truck was towed to Al’s Towing, 475 W Vermont Ave, Escondido CA 92025, ph 760-745-5933. A report has been filed with our insurance USAA, inspection by adjuster is pending. I also notified Temecula GMC, where I purchased vehicle from, of the incident. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11605155
Recall Date: Jul 29, 2024
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
On [XXX] at approximately 5:30p, I was driving normal highway speed when I saw what I thought was exhaust trailing behind. There were NO dash warning lights, engine temperature showing normal range, car was performing normally. I pulled over to shoulder, turned off car, released the hood latch. My husband tried to open hood but it was too hot. We then realized it was smoke coming from under hood, not exhaust. Smoke began to come inside car through vents. I quickly exited the car, and within a minute the entire front end engine area was engulfed in flames. 911 was called, fire, police, highway patrol responded. Fortunately there was no injury to myself or husband. There was also concern of starting a brushfire risk here in SoCal, but it was all extinguished thoroughly. Truck was towed to Al’s Towing, 475 W Vermont Ave, Escondido CA 92025, ph 760-745-5933. A report has been filed with our insurance USAA, inspection by adjuster is pending. I also notified Temecula GMC, where I purchased vehicle from, of the incident. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
On [XXX] at approximately 5:30p, I was driving normal highway speed when I saw what I thought was exhaust trailing behind. There were NO dash warning lights, engine temperature showing normal range, car was performing normally. I pulled over to shoulder, turned off car, released the hood latch. My husband tried to open hood but it was too hot. We then realized it was smoke coming from under hood, not exhaust. Smoke began to come inside car through vents. I quickly exited the car, and within a minute the entire front end engine area was engulfed in flames. 911 was called, fire, police, highway patrol responded. Fortunately there was no injury to myself or husband. There was also concern of starting a brushfire risk here in SoCal, but it was all extinguished thoroughly. Truck was towed to Al’s Towing, 475 W Vermont Ave, Escondido CA 92025, ph 760-745-5933. A report has been filed with our insurance USAA, inspection by adjuster is pending. I also notified Temecula GMC, where I purchased vehicle from, of the incident. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
On [XXX] at approximately 5:30p, I was driving normal highway speed when I saw what I thought was exhaust trailing behind. There were NO dash warning lights, engine temperature showing normal range, car was performing normally. I pulled over to shoulder, turned off car, released the hood latch. My husband tried to open hood but it was too hot. We then realized it was smoke coming from under hood, not exhaust. Smoke began to come inside car through vents. I quickly exited the car, and within a minute the entire front end engine area was engulfed in flames. 911 was called, fire, police, highway patrol responded. Fortunately there was no injury to myself or husband. There was also concern of starting a brushfire risk here in SoCal, but it was all extinguished thoroughly. Truck was towed to Al’s Towing, 475 W Vermont Ave, Escondido CA 92025, ph 760-745-5933. A report has been filed with our insurance USAA, inspection by adjuster is pending. I also notified Temecula GMC, where I purchased vehicle from, of the incident. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11605155
Recall Date: Jul 29, 2024
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
On [XXX] at approximately 5:30p, I was driving normal highway speed when I saw what I thought was exhaust trailing behind. There were NO dash warning lights, engine temperature showing normal range, car was performing normally. I pulled over to shoulder, turned off car, released the hood latch. My husband tried to open hood but it was too hot. We then realized it was smoke coming from under hood, not exhaust. Smoke began to come inside car through vents. I quickly exited the car, and within a minute the entire front end engine area was engulfed in flames. 911 was called, fire, police, highway patrol responded. Fortunately there was no injury to myself or husband. There was also concern of starting a brushfire risk here in SoCal, but it was all extinguished thoroughly. Truck was towed to Al’s Towing, 475 W Vermont Ave, Escondido CA 92025, ph 760-745-5933. A report has been filed with our insurance USAA, inspection by adjuster is pending. I also notified Temecula GMC, where I purchased vehicle from, of the incident. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
On [XXX] at approximately 5:30p, I was driving normal highway speed when I saw what I thought was exhaust trailing behind. There were NO dash warning lights, engine temperature showing normal range, car was performing normally. I pulled over to shoulder, turned off car, released the hood latch. My husband tried to open hood but it was too hot. We then realized it was smoke coming from under hood, not exhaust. Smoke began to come inside car through vents. I quickly exited the car, and within a minute the entire front end engine area was engulfed in flames. 911 was called, fire, police, highway patrol responded. Fortunately there was no injury to myself or husband. There was also concern of starting a brushfire risk here in SoCal, but it was all extinguished thoroughly. Truck was towed to Al’s Towing, 475 W Vermont Ave, Escondido CA 92025, ph 760-745-5933. A report has been filed with our insurance USAA, inspection by adjuster is pending. I also notified Temecula GMC, where I purchased vehicle from, of the incident. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
On [XXX] at approximately 5:30p, I was driving normal highway speed when I saw what I thought was exhaust trailing behind. There were NO dash warning lights, engine temperature showing normal range, car was performing normally. I pulled over to shoulder, turned off car, released the hood latch. My husband tried to open hood but it was too hot. We then realized it was smoke coming from under hood, not exhaust. Smoke began to come inside car through vents. I quickly exited the car, and within a minute the entire front end engine area was engulfed in flames. 911 was called, fire, police, highway patrol responded. Fortunately there was no injury to myself or husband. There was also concern of starting a brushfire risk here in SoCal, but it was all extinguished thoroughly. Truck was towed to Al’s Towing, 475 W Vermont Ave, Escondido CA 92025, ph 760-745-5933. A report has been filed with our insurance USAA, inspection by adjuster is pending. I also notified Temecula GMC, where I purchased vehicle from, of the incident. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11605155
Recall Date: Jul 29, 2024
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
Power steering failed twice during a turn on two separate drives, nearly causing an accident both times. A power steering warning was displayed on the dash. I was able to move the vehicle to the side of the road, and normal power steering function returned following a restart of the vehicle. It is my understanding that the 2015 model year was recalled for the same reason, and that the 2016 model year contains the exact same problematic part.
Corrective Action:
Power steering failed twice during a turn on two separate drives, nearly causing an accident both times. A power steering warning was displayed on the dash. I was able to move the vehicle to the side of the road, and normal power steering function returned following a restart of the vehicle. It is my understanding that the 2015 model year was recalled for the same reason, and that the 2016 model year contains the exact same problematic part.
Additional Notes:
Power steering failed twice during a turn on two separate drives, nearly causing an accident both times. A power steering warning was displayed on the dash. I was able to move the vehicle to the side of the road, and normal power steering function returned following a restart of the vehicle. It is my understanding that the 2015 model year was recalled for the same reason, and that the 2016 model year contains the exact same problematic part.
Mfg Campaign: 11601805
Recall Date: Jul 13, 2024
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