Complaints & Recalls
Consumer Complaints
37 ComplaintsGeneral Motors, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
When backing up and nothing behind car abruptly applies brakes no alerts. This has occurred on multiple occasions and is very scary. This started first week of ownership took to the dealer and was told GM is aware of the issue but no repair available at the time. the car is a year old now and problem is still present I have had to disable the braking feature. The backing emergency braking is a safety feature so pedestrians / children don’t get run over.
Corrective Action:
When backing up and nothing behind car abruptly applies brakes no alerts. This has occurred on multiple occasions and is very scary. This started first week of ownership took to the dealer and was told GM is aware of the issue but no repair available at the time. the car is a year old now and problem is still present I have had to disable the braking feature. The backing emergency braking is a safety feature so pedestrians / children don’t get run over.
Additional Notes:
When backing up and nothing behind car abruptly applies brakes no alerts. This has occurred on multiple occasions and is very scary. This started first week of ownership took to the dealer and was told GM is aware of the issue but no repair available at the time. the car is a year old now and problem is still present I have had to disable the braking feature. The backing emergency braking is a safety feature so pedestrians / children don’t get run over.
Mfg Campaign: 11677349
Recall Date: Jul 30, 2025
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Rear driver's side brake light/turn signal is out. This is the second time in under a year. Local GMC dealer is not able to replace it within a reasonable amount of time causing a safety issue. This is a well known issue to GMC which is why the part is on back order. No other dealers in my area have the part in stock.
Corrective Action:
Rear driver's side brake light/turn signal is out. This is the second time in under a year. Local GMC dealer is not able to replace it within a reasonable amount of time causing a safety issue. This is a well known issue to GMC which is why the part is on back order. No other dealers in my area have the part in stock.
Additional Notes:
Rear driver's side brake light/turn signal is out. This is the second time in under a year. Local GMC dealer is not able to replace it within a reasonable amount of time causing a safety issue. This is a well known issue to GMC which is why the part is on back order. No other dealers in my area have the part in stock.
Mfg Campaign: 11675120
Recall Date: Jul 21, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Leaking transmission fluid- transmission fluid all over the underbody of my car. No reason to be leaking. Can’t find where it’s coming from. Every time I park than move to leave there is a puddle of transmission fluid.
Corrective Action:
Leaking transmission fluid- transmission fluid all over the underbody of my car. No reason to be leaking. Can’t find where it’s coming from. Every time I park than move to leave there is a puddle of transmission fluid.
Additional Notes:
Leaking transmission fluid- transmission fluid all over the underbody of my car. No reason to be leaking. Can’t find where it’s coming from. Every time I park than move to leave there is a puddle of transmission fluid.
Mfg Campaign: 11670630
Recall Date: Jul 1, 2025
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2024 GMC Acadia. The contact stated that while driving at an undisclosed speed, the infotainment touch screen failed to display pertinent vehicle safety information. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to determine the cause of the failure. The contact was informed that the manufacturer was aware of the issue and was working on providing a fix. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 1,000.
Corrective Action:
The contact owns a 2024 GMC Acadia. The contact stated that while driving at an undisclosed speed, the infotainment touch screen failed to display pertinent vehicle safety information. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to determine the cause of the failure. The contact was informed that the manufacturer was aware of the issue and was working on providing a fix. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 1,000.
Additional Notes:
The contact owns a 2024 GMC Acadia. The contact stated that while driving at an undisclosed speed, the infotainment touch screen failed to display pertinent vehicle safety information. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to determine the cause of the failure. The contact was informed that the manufacturer was aware of the issue and was working on providing a fix. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 1,000.
Mfg Campaign: 11666038
Recall Date: Jun 10, 2025
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
I am filing a complaint about my 2024 GMC Acadia AT4, leased brand new from Frank's GMC in August 2024, now with a little over 8,000 miles. The brake pads are worn to 35% life, far below the expected 30,000-70,000 miles, with loud squealing, fluid leakage, and odors. This poses a severe safety risk to my family and others, as compromised brakes could fail. In October 2024, before my 3,000-mile oil change, I reported brake concerns to Frank’s GMC service manager, Javier, who advised waiting. After the November 2024 oil change and tire rotation, only three months after obtaining my vehicle, Javier claimed no issues, despite my prior warnings. The problems worsened, with squealing, leakage, and odors persisting. My March 19, 2025, service appointment was delayed, calls ignored, and follow-ups never occurred. Sales manager Khaled stated that owner Frank confronted Javier about avoiding service issues, yet no action was taken. I contacted ten GMC service departments in PA, CT, and MD; they reported similar AT4 brake issues, some citing total brake failure. I spoke with GM corporate supervisors, who referred me back to the dealer. Frank’s GMC inspections overlooked my concerns. A local police department safety inspection unit confirmed the issues, but no manufacturer or insurance inspections occurred. The vehicle is available for inspection. I urge NHTSA to investigate this premature brake failure and ensure the 2024 Acadia AT4’s safety. The email screenshot I included was sent in April. I contacted the same GMC dealerships that previously reported no issues to check for updates, and they confirmed a change. All of them now report the same problem with brake pads and/or brake failure. This issue is covered under warranty and should be replaced without issue, but dealers are not complying. If overlooked, this could become a national concern
Corrective Action:
I am filing a complaint about my 2024 GMC Acadia AT4, leased brand new from Frank's GMC in August 2024, now with a little over 8,000 miles. The brake pads are worn to 35% life, far below the expected 30,000-70,000 miles, with loud squealing, fluid leakage, and odors. This poses a severe safety risk to my family and others, as compromised brakes could fail. In October 2024, before my 3,000-mile oil change, I reported brake concerns to Frank’s GMC service manager, Javier, who advised waiting. After the November 2024 oil change and tire rotation, only three months after obtaining my vehicle, Javier claimed no issues, despite my prior warnings. The problems worsened, with squealing, leakage, and odors persisting. My March 19, 2025, service appointment was delayed, calls ignored, and follow-ups never occurred. Sales manager Khaled stated that owner Frank confronted Javier about avoiding service issues, yet no action was taken. I contacted ten GMC service departments in PA, CT, and MD; they reported similar AT4 brake issues, some citing total brake failure. I spoke with GM corporate supervisors, who referred me back to the dealer. Frank’s GMC inspections overlooked my concerns. A local police department safety inspection unit confirmed the issues, but no manufacturer or insurance inspections occurred. The vehicle is available for inspection. I urge NHTSA to investigate this premature brake failure and ensure the 2024 Acadia AT4’s safety. The email screenshot I included was sent in April. I contacted the same GMC dealerships that previously reported no issues to check for updates, and they confirmed a change. All of them now report the same problem with brake pads and/or brake failure. This issue is covered under warranty and should be replaced without issue, but dealers are not complying. If overlooked, this could become a national concern
Additional Notes:
I am filing a complaint about my 2024 GMC Acadia AT4, leased brand new from Frank's GMC in August 2024, now with a little over 8,000 miles. The brake pads are worn to 35% life, far below the expected 30,000-70,000 miles, with loud squealing, fluid leakage, and odors. This poses a severe safety risk to my family and others, as compromised brakes could fail. In October 2024, before my 3,000-mile oil change, I reported brake concerns to Frank’s GMC service manager, Javier, who advised waiting. After the November 2024 oil change and tire rotation, only three months after obtaining my vehicle, Javier claimed no issues, despite my prior warnings. The problems worsened, with squealing, leakage, and odors persisting. My March 19, 2025, service appointment was delayed, calls ignored, and follow-ups never occurred. Sales manager Khaled stated that owner Frank confronted Javier about avoiding service issues, yet no action was taken. I contacted ten GMC service departments in PA, CT, and MD; they reported similar AT4 brake issues, some citing total brake failure. I spoke with GM corporate supervisors, who referred me back to the dealer. Frank’s GMC inspections overlooked my concerns. A local police department safety inspection unit confirmed the issues, but no manufacturer or insurance inspections occurred. The vehicle is available for inspection. I urge NHTSA to investigate this premature brake failure and ensure the 2024 Acadia AT4’s safety. The email screenshot I included was sent in April. I contacted the same GMC dealerships that previously reported no issues to check for updates, and they confirmed a change. All of them now report the same problem with brake pads and/or brake failure. This issue is covered under warranty and should be replaced without issue, but dealers are not complying. If overlooked, this could become a national concern
Mfg Campaign: 11660978
Recall Date: May 14, 2025
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I am filing a complaint about my 2024 GMC Acadia AT4, leased brand new from Frank's GMC in August 2024, now with a little over 8,000 miles. The brake pads are worn to 35% life, far below the expected 30,000-70,000 miles, with loud squealing, fluid leakage, and odors. This poses a severe safety risk to my family and others, as compromised brakes could fail. In October 2024, before my 3,000-mile oil change, I reported brake concerns to Frank’s GMC service manager, Javier, who advised waiting. After the November 2024 oil change and tire rotation, only three months after obtaining my vehicle, Javier claimed no issues, despite my prior warnings. The problems worsened, with squealing, leakage, and odors persisting. My March 19, 2025, service appointment was delayed, calls ignored, and follow-ups never occurred. Sales manager Khaled stated that owner Frank confronted Javier about avoiding service issues, yet no action was taken. I contacted ten GMC service departments in PA, CT, and MD; they reported similar AT4 brake issues, some citing total brake failure. I spoke with GM corporate supervisors, who referred me back to the dealer. Frank’s GMC inspections overlooked my concerns. A local police department safety inspection unit confirmed the issues, but no manufacturer or insurance inspections occurred. The vehicle is available for inspection. I urge NHTSA to investigate this premature brake failure and ensure the 2024 Acadia AT4’s safety. The email screenshot I included was sent in April. I contacted the same GMC dealerships that previously reported no issues to check for updates, and they confirmed a change. All of them now report the same problem with brake pads and/or brake failure. This issue is covered under warranty and should be replaced without issue, but dealers are not complying. If overlooked, this could become a national concern
Corrective Action:
I am filing a complaint about my 2024 GMC Acadia AT4, leased brand new from Frank's GMC in August 2024, now with a little over 8,000 miles. The brake pads are worn to 35% life, far below the expected 30,000-70,000 miles, with loud squealing, fluid leakage, and odors. This poses a severe safety risk to my family and others, as compromised brakes could fail. In October 2024, before my 3,000-mile oil change, I reported brake concerns to Frank’s GMC service manager, Javier, who advised waiting. After the November 2024 oil change and tire rotation, only three months after obtaining my vehicle, Javier claimed no issues, despite my prior warnings. The problems worsened, with squealing, leakage, and odors persisting. My March 19, 2025, service appointment was delayed, calls ignored, and follow-ups never occurred. Sales manager Khaled stated that owner Frank confronted Javier about avoiding service issues, yet no action was taken. I contacted ten GMC service departments in PA, CT, and MD; they reported similar AT4 brake issues, some citing total brake failure. I spoke with GM corporate supervisors, who referred me back to the dealer. Frank’s GMC inspections overlooked my concerns. A local police department safety inspection unit confirmed the issues, but no manufacturer or insurance inspections occurred. The vehicle is available for inspection. I urge NHTSA to investigate this premature brake failure and ensure the 2024 Acadia AT4’s safety. The email screenshot I included was sent in April. I contacted the same GMC dealerships that previously reported no issues to check for updates, and they confirmed a change. All of them now report the same problem with brake pads and/or brake failure. This issue is covered under warranty and should be replaced without issue, but dealers are not complying. If overlooked, this could become a national concern
Additional Notes:
I am filing a complaint about my 2024 GMC Acadia AT4, leased brand new from Frank's GMC in August 2024, now with a little over 8,000 miles. The brake pads are worn to 35% life, far below the expected 30,000-70,000 miles, with loud squealing, fluid leakage, and odors. This poses a severe safety risk to my family and others, as compromised brakes could fail. In October 2024, before my 3,000-mile oil change, I reported brake concerns to Frank’s GMC service manager, Javier, who advised waiting. After the November 2024 oil change and tire rotation, only three months after obtaining my vehicle, Javier claimed no issues, despite my prior warnings. The problems worsened, with squealing, leakage, and odors persisting. My March 19, 2025, service appointment was delayed, calls ignored, and follow-ups never occurred. Sales manager Khaled stated that owner Frank confronted Javier about avoiding service issues, yet no action was taken. I contacted ten GMC service departments in PA, CT, and MD; they reported similar AT4 brake issues, some citing total brake failure. I spoke with GM corporate supervisors, who referred me back to the dealer. Frank’s GMC inspections overlooked my concerns. A local police department safety inspection unit confirmed the issues, but no manufacturer or insurance inspections occurred. The vehicle is available for inspection. I urge NHTSA to investigate this premature brake failure and ensure the 2024 Acadia AT4’s safety. The email screenshot I included was sent in April. I contacted the same GMC dealerships that previously reported no issues to check for updates, and they confirmed a change. All of them now report the same problem with brake pads and/or brake failure. This issue is covered under warranty and should be replaced without issue, but dealers are not complying. If overlooked, this could become a national concern
Mfg Campaign: 11660978
Recall Date: May 14, 2025
General Motors, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
I am filing a complaint about my 2024 GMC Acadia AT4, leased brand new from Frank's GMC in August 2024, now with a little over 8,000 miles. The brake pads are worn to 35% life, far below the expected 30,000-70,000 miles, with loud squealing, fluid leakage, and odors. This poses a severe safety risk to my family and others, as compromised brakes could fail. In October 2024, before my 3,000-mile oil change, I reported brake concerns to Frank’s GMC service manager, Javier, who advised waiting. After the November 2024 oil change and tire rotation, only three months after obtaining my vehicle, Javier claimed no issues, despite my prior warnings. The problems worsened, with squealing, leakage, and odors persisting. My March 19, 2025, service appointment was delayed, calls ignored, and follow-ups never occurred. Sales manager Khaled stated that owner Frank confronted Javier about avoiding service issues, yet no action was taken. I contacted ten GMC service departments in PA, CT, and MD; they reported similar AT4 brake issues, some citing total brake failure. I spoke with GM corporate supervisors, who referred me back to the dealer. Frank’s GMC inspections overlooked my concerns. A local police department safety inspection unit confirmed the issues, but no manufacturer or insurance inspections occurred. The vehicle is available for inspection. I urge NHTSA to investigate this premature brake failure and ensure the 2024 Acadia AT4’s safety. The email screenshot I included was sent in April. I contacted the same GMC dealerships that previously reported no issues to check for updates, and they confirmed a change. All of them now report the same problem with brake pads and/or brake failure. This issue is covered under warranty and should be replaced without issue, but dealers are not complying. If overlooked, this could become a national concern
Corrective Action:
I am filing a complaint about my 2024 GMC Acadia AT4, leased brand new from Frank's GMC in August 2024, now with a little over 8,000 miles. The brake pads are worn to 35% life, far below the expected 30,000-70,000 miles, with loud squealing, fluid leakage, and odors. This poses a severe safety risk to my family and others, as compromised brakes could fail. In October 2024, before my 3,000-mile oil change, I reported brake concerns to Frank’s GMC service manager, Javier, who advised waiting. After the November 2024 oil change and tire rotation, only three months after obtaining my vehicle, Javier claimed no issues, despite my prior warnings. The problems worsened, with squealing, leakage, and odors persisting. My March 19, 2025, service appointment was delayed, calls ignored, and follow-ups never occurred. Sales manager Khaled stated that owner Frank confronted Javier about avoiding service issues, yet no action was taken. I contacted ten GMC service departments in PA, CT, and MD; they reported similar AT4 brake issues, some citing total brake failure. I spoke with GM corporate supervisors, who referred me back to the dealer. Frank’s GMC inspections overlooked my concerns. A local police department safety inspection unit confirmed the issues, but no manufacturer or insurance inspections occurred. The vehicle is available for inspection. I urge NHTSA to investigate this premature brake failure and ensure the 2024 Acadia AT4’s safety. The email screenshot I included was sent in April. I contacted the same GMC dealerships that previously reported no issues to check for updates, and they confirmed a change. All of them now report the same problem with brake pads and/or brake failure. This issue is covered under warranty and should be replaced without issue, but dealers are not complying. If overlooked, this could become a national concern
Additional Notes:
I am filing a complaint about my 2024 GMC Acadia AT4, leased brand new from Frank's GMC in August 2024, now with a little over 8,000 miles. The brake pads are worn to 35% life, far below the expected 30,000-70,000 miles, with loud squealing, fluid leakage, and odors. This poses a severe safety risk to my family and others, as compromised brakes could fail. In October 2024, before my 3,000-mile oil change, I reported brake concerns to Frank’s GMC service manager, Javier, who advised waiting. After the November 2024 oil change and tire rotation, only three months after obtaining my vehicle, Javier claimed no issues, despite my prior warnings. The problems worsened, with squealing, leakage, and odors persisting. My March 19, 2025, service appointment was delayed, calls ignored, and follow-ups never occurred. Sales manager Khaled stated that owner Frank confronted Javier about avoiding service issues, yet no action was taken. I contacted ten GMC service departments in PA, CT, and MD; they reported similar AT4 brake issues, some citing total brake failure. I spoke with GM corporate supervisors, who referred me back to the dealer. Frank’s GMC inspections overlooked my concerns. A local police department safety inspection unit confirmed the issues, but no manufacturer or insurance inspections occurred. The vehicle is available for inspection. I urge NHTSA to investigate this premature brake failure and ensure the 2024 Acadia AT4’s safety. The email screenshot I included was sent in April. I contacted the same GMC dealerships that previously reported no issues to check for updates, and they confirmed a change. All of them now report the same problem with brake pads and/or brake failure. This issue is covered under warranty and should be replaced without issue, but dealers are not complying. If overlooked, this could become a national concern
Mfg Campaign: 11660978
Recall Date: May 14, 2025
General Motors, Llc
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2024 GMC Acadia. The contact stated there was an abnormal squeaking sound coming from the vehicle while depressing the brake pedal. There was no warning light illuminated. The vehicle was taken to a dealer and the brake pads were replaced; however, the failure returned several days later after the repair. In addition, the contact stated that transmission fluid was leaking from the vehicle. The contact also stated that both taillights had failed to operate as needed and the message "Check Left Rear Turn Lamp" and "Check Right Rear Turn Lamp" messages were displayed a day apart. The vehicle was taken back to the dealer where the mechanic confirmed that there was a transmission fluid leak due to defective bolts. The dealer also replaced the rear taillights. The contact was also informed that there were no issues with the brakes, even though there was a noise coming from the vehicle. The manufacturer was not notified of the failure. The vehicle was not repaired and remained with the dealer. The failure mileage was approximately 1,000.
Corrective Action:
The contact owns a 2024 GMC Acadia. The contact stated there was an abnormal squeaking sound coming from the vehicle while depressing the brake pedal. There was no warning light illuminated. The vehicle was taken to a dealer and the brake pads were replaced; however, the failure returned several days later after the repair. In addition, the contact stated that transmission fluid was leaking from the vehicle. The contact also stated that both taillights had failed to operate as needed and the message "Check Left Rear Turn Lamp" and "Check Right Rear Turn Lamp" messages were displayed a day apart. The vehicle was taken back to the dealer where the mechanic confirmed that there was a transmission fluid leak due to defective bolts. The dealer also replaced the rear taillights. The contact was also informed that there were no issues with the brakes, even though there was a noise coming from the vehicle. The manufacturer was not notified of the failure. The vehicle was not repaired and remained with the dealer. The failure mileage was approximately 1,000.
Additional Notes:
The contact owns a 2024 GMC Acadia. The contact stated there was an abnormal squeaking sound coming from the vehicle while depressing the brake pedal. There was no warning light illuminated. The vehicle was taken to a dealer and the brake pads were replaced; however, the failure returned several days later after the repair. In addition, the contact stated that transmission fluid was leaking from the vehicle. The contact also stated that both taillights had failed to operate as needed and the message "Check Left Rear Turn Lamp" and "Check Right Rear Turn Lamp" messages were displayed a day apart. The vehicle was taken back to the dealer where the mechanic confirmed that there was a transmission fluid leak due to defective bolts. The dealer also replaced the rear taillights. The contact was also informed that there were no issues with the brakes, even though there was a noise coming from the vehicle. The manufacturer was not notified of the failure. The vehicle was not repaired and remained with the dealer. The failure mileage was approximately 1,000.
Mfg Campaign: 11658505
Recall Date: May 2, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2024 GMC Acadia. The contact stated there was an abnormal squeaking sound coming from the vehicle while depressing the brake pedal. There was no warning light illuminated. The vehicle was taken to a dealer and the brake pads were replaced; however, the failure returned several days later after the repair. In addition, the contact stated that transmission fluid was leaking from the vehicle. The contact also stated that both taillights had failed to operate as needed and the message "Check Left Rear Turn Lamp" and "Check Right Rear Turn Lamp" messages were displayed a day apart. The vehicle was taken back to the dealer where the mechanic confirmed that there was a transmission fluid leak due to defective bolts. The dealer also replaced the rear taillights. The contact was also informed that there were no issues with the brakes, even though there was a noise coming from the vehicle. The manufacturer was not notified of the failure. The vehicle was not repaired and remained with the dealer. The failure mileage was approximately 1,000.
Corrective Action:
The contact owns a 2024 GMC Acadia. The contact stated there was an abnormal squeaking sound coming from the vehicle while depressing the brake pedal. There was no warning light illuminated. The vehicle was taken to a dealer and the brake pads were replaced; however, the failure returned several days later after the repair. In addition, the contact stated that transmission fluid was leaking from the vehicle. The contact also stated that both taillights had failed to operate as needed and the message "Check Left Rear Turn Lamp" and "Check Right Rear Turn Lamp" messages were displayed a day apart. The vehicle was taken back to the dealer where the mechanic confirmed that there was a transmission fluid leak due to defective bolts. The dealer also replaced the rear taillights. The contact was also informed that there were no issues with the brakes, even though there was a noise coming from the vehicle. The manufacturer was not notified of the failure. The vehicle was not repaired and remained with the dealer. The failure mileage was approximately 1,000.
Additional Notes:
The contact owns a 2024 GMC Acadia. The contact stated there was an abnormal squeaking sound coming from the vehicle while depressing the brake pedal. There was no warning light illuminated. The vehicle was taken to a dealer and the brake pads were replaced; however, the failure returned several days later after the repair. In addition, the contact stated that transmission fluid was leaking from the vehicle. The contact also stated that both taillights had failed to operate as needed and the message "Check Left Rear Turn Lamp" and "Check Right Rear Turn Lamp" messages were displayed a day apart. The vehicle was taken back to the dealer where the mechanic confirmed that there was a transmission fluid leak due to defective bolts. The dealer also replaced the rear taillights. The contact was also informed that there were no issues with the brakes, even though there was a noise coming from the vehicle. The manufacturer was not notified of the failure. The vehicle was not repaired and remained with the dealer. The failure mileage was approximately 1,000.
Mfg Campaign: 11658505
Recall Date: May 2, 2025
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING:TAIL LIGHTS
Potential Consequences:
The contact owns a 2024 GMC Acadia. The contact stated there was an abnormal squeaking sound coming from the vehicle while depressing the brake pedal. There was no warning light illuminated. The vehicle was taken to a dealer and the brake pads were replaced; however, the failure returned several days later after the repair. In addition, the contact stated that transmission fluid was leaking from the vehicle. The contact also stated that both taillights had failed to operate as needed and the message "Check Left Rear Turn Lamp" and "Check Right Rear Turn Lamp" messages were displayed a day apart. The vehicle was taken back to the dealer where the mechanic confirmed that there was a transmission fluid leak due to defective bolts. The dealer also replaced the rear taillights. The contact was also informed that there were no issues with the brakes, even though there was a noise coming from the vehicle. The manufacturer was not notified of the failure. The vehicle was not repaired and remained with the dealer. The failure mileage was approximately 1,000.
Corrective Action:
The contact owns a 2024 GMC Acadia. The contact stated there was an abnormal squeaking sound coming from the vehicle while depressing the brake pedal. There was no warning light illuminated. The vehicle was taken to a dealer and the brake pads were replaced; however, the failure returned several days later after the repair. In addition, the contact stated that transmission fluid was leaking from the vehicle. The contact also stated that both taillights had failed to operate as needed and the message "Check Left Rear Turn Lamp" and "Check Right Rear Turn Lamp" messages were displayed a day apart. The vehicle was taken back to the dealer where the mechanic confirmed that there was a transmission fluid leak due to defective bolts. The dealer also replaced the rear taillights. The contact was also informed that there were no issues with the brakes, even though there was a noise coming from the vehicle. The manufacturer was not notified of the failure. The vehicle was not repaired and remained with the dealer. The failure mileage was approximately 1,000.
Additional Notes:
The contact owns a 2024 GMC Acadia. The contact stated there was an abnormal squeaking sound coming from the vehicle while depressing the brake pedal. There was no warning light illuminated. The vehicle was taken to a dealer and the brake pads were replaced; however, the failure returned several days later after the repair. In addition, the contact stated that transmission fluid was leaking from the vehicle. The contact also stated that both taillights had failed to operate as needed and the message "Check Left Rear Turn Lamp" and "Check Right Rear Turn Lamp" messages were displayed a day apart. The vehicle was taken back to the dealer where the mechanic confirmed that there was a transmission fluid leak due to defective bolts. The dealer also replaced the rear taillights. The contact was also informed that there were no issues with the brakes, even though there was a noise coming from the vehicle. The manufacturer was not notified of the failure. The vehicle was not repaired and remained with the dealer. The failure mileage was approximately 1,000.
Mfg Campaign: 11658505
Recall Date: May 2, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The Vehicles engine siezed at 6,400 miles leaving us stranded on the side of the freeway for 3 hours and GMC is trying to PIN the blame elsewhere. Car has been in the shop for 3 weeks and they are unsure if it will be covered by warranty. The only thing done to the car was an oil change performed at a GMC dealer.
Corrective Action:
The Vehicles engine siezed at 6,400 miles leaving us stranded on the side of the freeway for 3 hours and GMC is trying to PIN the blame elsewhere. Car has been in the shop for 3 weeks and they are unsure if it will be covered by warranty. The only thing done to the car was an oil change performed at a GMC dealer.
Additional Notes:
The Vehicles engine siezed at 6,400 miles leaving us stranded on the side of the freeway for 3 hours and GMC is trying to PIN the blame elsewhere. Car has been in the shop for 3 weeks and they are unsure if it will be covered by warranty. The only thing done to the car was an oil change performed at a GMC dealer.
Mfg Campaign: 11658267
Recall Date: May 1, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Leaking transmission fluid
Corrective Action:
Leaking transmission fluid
Additional Notes:
Leaking transmission fluid
Mfg Campaign: 11652965
Recall Date: Apr 5, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
My vehicle is 3 months old with 4650 miles. I was driving on the turnpike and without notice a warning on the dash advised that there was no oil pressure and to pull over. I had the vehicle towed to a dealer out of state since we were 3 hours from home. The dealer called today to advised the car needed a new engine. I asked what was the route cause and they advise the GM did not require the engine to be stripped to find one.
Corrective Action:
My vehicle is 3 months old with 4650 miles. I was driving on the turnpike and without notice a warning on the dash advised that there was no oil pressure and to pull over. I had the vehicle towed to a dealer out of state since we were 3 hours from home. The dealer called today to advised the car needed a new engine. I asked what was the route cause and they advise the GM did not require the engine to be stripped to find one.
Additional Notes:
My vehicle is 3 months old with 4650 miles. I was driving on the turnpike and without notice a warning on the dash advised that there was no oil pressure and to pull over. I had the vehicle towed to a dealer out of state since we were 3 hours from home. The dealer called today to advised the car needed a new engine. I asked what was the route cause and they advise the GM did not require the engine to be stripped to find one.
Mfg Campaign: 11643383
Recall Date: Feb 18, 2025
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
When pressing brakes to start the car the pedal goes all the way to the floor with little or no resistance. It has happened three times in 3 months. Took it to GM dealer after the first two incidents and they did a software update. Took it in again after the third incident and they did nothing.
Corrective Action:
When pressing brakes to start the car the pedal goes all the way to the floor with little or no resistance. It has happened three times in 3 months. Took it to GM dealer after the first two incidents and they did a software update. Took it in again after the third incident and they did nothing.
Additional Notes:
When pressing brakes to start the car the pedal goes all the way to the floor with little or no resistance. It has happened three times in 3 months. Took it to GM dealer after the first two incidents and they did a software update. Took it in again after the third incident and they did nothing.
Mfg Campaign: 11642985
Recall Date: Feb 16, 2025
General Motors, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
While using the super cruise system I am experiencing unexpected braking of the car as it thinks it is about to rear end the vehicle in the right lane it is passing in the left lane. This happened multiple times on a recent highway drive. I am worried I am going to be rear ended by cars following me or the victim of road rage as it appears to other drivers I am brake checking them while in the passing lane. Additionally the adaptive cruise control and super cruise seem to fail to detect the vehicle immediately in front of me and fails to slow down with adaptive cruise control or attempt to change lanes when using super cruise. In both instances I have to manually brake and or change lanes to avoid a rear end collision. While manually driving the vehicle I am also receiving collision alerts when overtaking cars in the right lane while I am passing them in the left. The super cruise was able to identify cars entering the highway from on ramps multiple times and would auto lane change correctly. This leads me to believe the sensors are working but software may not be utilizing correct distance analysis when slamming on brakes as it passes a vehicle. I am scheduling a dealer service call, but feel like they will tell me there are no computer errors. There are no recalls on file. The on-star monitoring is reporting no errors. Seems like a design flaw, logic error that will require a software update.
Corrective Action:
While using the super cruise system I am experiencing unexpected braking of the car as it thinks it is about to rear end the vehicle in the right lane it is passing in the left lane. This happened multiple times on a recent highway drive. I am worried I am going to be rear ended by cars following me or the victim of road rage as it appears to other drivers I am brake checking them while in the passing lane. Additionally the adaptive cruise control and super cruise seem to fail to detect the vehicle immediately in front of me and fails to slow down with adaptive cruise control or attempt to change lanes when using super cruise. In both instances I have to manually brake and or change lanes to avoid a rear end collision. While manually driving the vehicle I am also receiving collision alerts when overtaking cars in the right lane while I am passing them in the left. The super cruise was able to identify cars entering the highway from on ramps multiple times and would auto lane change correctly. This leads me to believe the sensors are working but software may not be utilizing correct distance analysis when slamming on brakes as it passes a vehicle. I am scheduling a dealer service call, but feel like they will tell me there are no computer errors. There are no recalls on file. The on-star monitoring is reporting no errors. Seems like a design flaw, logic error that will require a software update.
Additional Notes:
While using the super cruise system I am experiencing unexpected braking of the car as it thinks it is about to rear end the vehicle in the right lane it is passing in the left lane. This happened multiple times on a recent highway drive. I am worried I am going to be rear ended by cars following me or the victim of road rage as it appears to other drivers I am brake checking them while in the passing lane. Additionally the adaptive cruise control and super cruise seem to fail to detect the vehicle immediately in front of me and fails to slow down with adaptive cruise control or attempt to change lanes when using super cruise. In both instances I have to manually brake and or change lanes to avoid a rear end collision. While manually driving the vehicle I am also receiving collision alerts when overtaking cars in the right lane while I am passing them in the left. The super cruise was able to identify cars entering the highway from on ramps multiple times and would auto lane change correctly. This leads me to believe the sensors are working but software may not be utilizing correct distance analysis when slamming on brakes as it passes a vehicle. I am scheduling a dealer service call, but feel like they will tell me there are no computer errors. There are no recalls on file. The on-star monitoring is reporting no errors. Seems like a design flaw, logic error that will require a software update.
Mfg Campaign: 11640165
Recall Date: Feb 2, 2025
General Motors, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
While using the super cruise system I am experiencing unexpected braking of the car as it thinks it is about to rear end the vehicle in the right lane it is passing in the left lane. This happened multiple times on a recent highway drive. I am worried I am going to be rear ended by cars following me or the victim of road rage as it appears to other drivers I am brake checking them while in the passing lane. Additionally the adaptive cruise control and super cruise seem to fail to detect the vehicle immediately in front of me and fails to slow down with adaptive cruise control or attempt to change lanes when using super cruise. In both instances I have to manually brake and or change lanes to avoid a rear end collision. While manually driving the vehicle I am also receiving collision alerts when overtaking cars in the right lane while I am passing them in the left. The super cruise was able to identify cars entering the highway from on ramps multiple times and would auto lane change correctly. This leads me to believe the sensors are working but software may not be utilizing correct distance analysis when slamming on brakes as it passes a vehicle. I am scheduling a dealer service call, but feel like they will tell me there are no computer errors. There are no recalls on file. The on-star monitoring is reporting no errors. Seems like a design flaw, logic error that will require a software update.
Corrective Action:
While using the super cruise system I am experiencing unexpected braking of the car as it thinks it is about to rear end the vehicle in the right lane it is passing in the left lane. This happened multiple times on a recent highway drive. I am worried I am going to be rear ended by cars following me or the victim of road rage as it appears to other drivers I am brake checking them while in the passing lane. Additionally the adaptive cruise control and super cruise seem to fail to detect the vehicle immediately in front of me and fails to slow down with adaptive cruise control or attempt to change lanes when using super cruise. In both instances I have to manually brake and or change lanes to avoid a rear end collision. While manually driving the vehicle I am also receiving collision alerts when overtaking cars in the right lane while I am passing them in the left. The super cruise was able to identify cars entering the highway from on ramps multiple times and would auto lane change correctly. This leads me to believe the sensors are working but software may not be utilizing correct distance analysis when slamming on brakes as it passes a vehicle. I am scheduling a dealer service call, but feel like they will tell me there are no computer errors. There are no recalls on file. The on-star monitoring is reporting no errors. Seems like a design flaw, logic error that will require a software update.
Additional Notes:
While using the super cruise system I am experiencing unexpected braking of the car as it thinks it is about to rear end the vehicle in the right lane it is passing in the left lane. This happened multiple times on a recent highway drive. I am worried I am going to be rear ended by cars following me or the victim of road rage as it appears to other drivers I am brake checking them while in the passing lane. Additionally the adaptive cruise control and super cruise seem to fail to detect the vehicle immediately in front of me and fails to slow down with adaptive cruise control or attempt to change lanes when using super cruise. In both instances I have to manually brake and or change lanes to avoid a rear end collision. While manually driving the vehicle I am also receiving collision alerts when overtaking cars in the right lane while I am passing them in the left. The super cruise was able to identify cars entering the highway from on ramps multiple times and would auto lane change correctly. This leads me to believe the sensors are working but software may not be utilizing correct distance analysis when slamming on brakes as it passes a vehicle. I am scheduling a dealer service call, but feel like they will tell me there are no computer errors. There are no recalls on file. The on-star monitoring is reporting no errors. Seems like a design flaw, logic error that will require a software update.
Mfg Campaign: 11640165
Recall Date: Feb 2, 2025
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
This 2024 GMC Acadia will not back up safely on a rainy day. when moving backward, when it raining the emergency braking continually engage, approximately every two feet. I took it to GM dealer service center, it did the same with them. However, they can't correct the problem and GM does not have a fix. Also others vehicle like this one are experiencing the same problem. This has been an ongoing problem since July 5, 2024 in rainy weather. I called GM customer service and have gotten no result. I don't know what to do. can you all help us (Please). Thank you all so very much.
Corrective Action:
This 2024 GMC Acadia will not back up safely on a rainy day. when moving backward, when it raining the emergency braking continually engage, approximately every two feet. I took it to GM dealer service center, it did the same with them. However, they can't correct the problem and GM does not have a fix. Also others vehicle like this one are experiencing the same problem. This has been an ongoing problem since July 5, 2024 in rainy weather. I called GM customer service and have gotten no result. I don't know what to do. can you all help us (Please). Thank you all so very much.
Additional Notes:
This 2024 GMC Acadia will not back up safely on a rainy day. when moving backward, when it raining the emergency braking continually engage, approximately every two feet. I took it to GM dealer service center, it did the same with them. However, they can't correct the problem and GM does not have a fix. Also others vehicle like this one are experiencing the same problem. This has been an ongoing problem since July 5, 2024 in rainy weather. I called GM customer service and have gotten no result. I don't know what to do. can you all help us (Please). Thank you all so very much.
Mfg Campaign: 11631937
Recall Date: Dec 21, 2024
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
This 2024 GMC Acadia will not back up safely on a rainy day. when moving backward, when it raining the emergency braking continually engage, approximately every two feet. I took it to GM dealer service center, it did the same with them. However, they can't correct the problem and GM does not have a fix. Also others vehicle like this one are experiencing the same problem. This has been an ongoing problem since July 5, 2024 in rainy weather. I called GM customer service and have gotten no result. I don't know what to do. can you all help us (Please). Thank you all so very much.
Corrective Action:
This 2024 GMC Acadia will not back up safely on a rainy day. when moving backward, when it raining the emergency braking continually engage, approximately every two feet. I took it to GM dealer service center, it did the same with them. However, they can't correct the problem and GM does not have a fix. Also others vehicle like this one are experiencing the same problem. This has been an ongoing problem since July 5, 2024 in rainy weather. I called GM customer service and have gotten no result. I don't know what to do. can you all help us (Please). Thank you all so very much.
Additional Notes:
This 2024 GMC Acadia will not back up safely on a rainy day. when moving backward, when it raining the emergency braking continually engage, approximately every two feet. I took it to GM dealer service center, it did the same with them. However, they can't correct the problem and GM does not have a fix. Also others vehicle like this one are experiencing the same problem. This has been an ongoing problem since July 5, 2024 in rainy weather. I called GM customer service and have gotten no result. I don't know what to do. can you all help us (Please). Thank you all so very much.
Mfg Campaign: 11631937
Recall Date: Dec 21, 2024
General Motors, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
This 2024 GMC Acadia will not back up safely on a rainy day. when moving backward, when it raining the emergency braking continually engage, approximately every two feet. I took it to GM dealer service center, it did the same with them. However, they can't correct the problem and GM does not have a fix. Also others vehicle like this one are experiencing the same problem. This has been an ongoing problem since July 5, 2024 in rainy weather. I called GM customer service and have gotten no result. I don't know what to do. can you all help us (Please). Thank you all so very much.
Corrective Action:
This 2024 GMC Acadia will not back up safely on a rainy day. when moving backward, when it raining the emergency braking continually engage, approximately every two feet. I took it to GM dealer service center, it did the same with them. However, they can't correct the problem and GM does not have a fix. Also others vehicle like this one are experiencing the same problem. This has been an ongoing problem since July 5, 2024 in rainy weather. I called GM customer service and have gotten no result. I don't know what to do. can you all help us (Please). Thank you all so very much.
Additional Notes:
This 2024 GMC Acadia will not back up safely on a rainy day. when moving backward, when it raining the emergency braking continually engage, approximately every two feet. I took it to GM dealer service center, it did the same with them. However, they can't correct the problem and GM does not have a fix. Also others vehicle like this one are experiencing the same problem. This has been an ongoing problem since July 5, 2024 in rainy weather. I called GM customer service and have gotten no result. I don't know what to do. can you all help us (Please). Thank you all so very much.
Mfg Campaign: 11631937
Recall Date: Dec 21, 2024
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
When the vehicle is in reverse and you are backing the emergency brake suddenly comes on practically giving you whiplash. This happens randomly and without any obstruction or reason for the emergency brake to come on. It has happened many times. This morning it slammed the emergency brake on 4 times in a row I didn't think I was going to be able to back up as it kept kicking the emergency brake on. Based on what I have seen on the internet many 2024 GMC Acadia owners are having similar problems. GM needs to fix this!
Corrective Action:
When the vehicle is in reverse and you are backing the emergency brake suddenly comes on practically giving you whiplash. This happens randomly and without any obstruction or reason for the emergency brake to come on. It has happened many times. This morning it slammed the emergency brake on 4 times in a row I didn't think I was going to be able to back up as it kept kicking the emergency brake on. Based on what I have seen on the internet many 2024 GMC Acadia owners are having similar problems. GM needs to fix this!
Additional Notes:
When the vehicle is in reverse and you are backing the emergency brake suddenly comes on practically giving you whiplash. This happens randomly and without any obstruction or reason for the emergency brake to come on. It has happened many times. This morning it slammed the emergency brake on 4 times in a row I didn't think I was going to be able to back up as it kept kicking the emergency brake on. Based on what I have seen on the internet many 2024 GMC Acadia owners are having similar problems. GM needs to fix this!
Mfg Campaign: 11629852
Recall Date: Dec 10, 2024
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