Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2014-2017 Buick Enclave, Chevrolet Traverse, and GMC Acadia vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N232404980
Recall Date: May 10, 2023
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2010-2015, 2017 Buick Enclave, 2010-2019 Chevrolet Traverse, and 2011-2016 GMC Acadia vehicles. The side curtain air bags may not be properly attached.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202321200
Recall Date: Apr 8, 2021
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2016 Chevrolet Traverse, GMC Acadia, and Buick Enclave vehicles manufactured November 6, 2015, to November 12, 2015. The affected vehicles have a the third row left lower seat frame that may have welds that are not in the correction location.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 21930
Recall Date: Dec 11, 2015
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2016 Chevrolet Traverse, GMC Acadia, and Buick Enclave vehicles manufactured August 18, 2015 to September 24, 2015. Due to a manufacturing defect, the windshield wiper motor may overheat when used.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 15780/15789
Recall Date: Sep 29, 2015
Consumer Complaints
259 ComplaintsGeneral Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
After the air bag recall i went and had them do it and 3 days later is still coming on. Saying service air bag. And alot of people is having issues with tighen gas cap light. I have replaced everything it could be and still does it. Now i believe its a bigger problem and there is alot of ppl having the same issues. I dont remember the exact date either. This is the absolute worst vehicle ever.
Corrective Action:
After the air bag recall i went and had them do it and 3 days later is still coming on. Saying service air bag. And alot of people is having issues with tighen gas cap light. I have replaced everything it could be and still does it. Now i believe its a bigger problem and there is alot of ppl having the same issues. I dont remember the exact date either. This is the absolute worst vehicle ever.
Additional Notes:
After the air bag recall i went and had them do it and 3 days later is still coming on. Saying service air bag. And alot of people is having issues with tighen gas cap light. I have replaced everything it could be and still does it. Now i believe its a bigger problem and there is alot of ppl having the same issues. I dont remember the exact date either. This is the absolute worst vehicle ever.
Mfg Campaign: 11675781
Recall Date: Jul 23, 2025
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
After the air bag recall i went and had them do it and 3 days later is still coming on. Saying service air bag. And alot of people is having issues with tighen gas cap light. I have replaced everything it could be and still does it. Now i believe its a bigger problem and there is alot of ppl having the same issues. I dont remember the exact date either. This is the absolute worst vehicle ever.
Corrective Action:
After the air bag recall i went and had them do it and 3 days later is still coming on. Saying service air bag. And alot of people is having issues with tighen gas cap light. I have replaced everything it could be and still does it. Now i believe its a bigger problem and there is alot of ppl having the same issues. I dont remember the exact date either. This is the absolute worst vehicle ever.
Additional Notes:
After the air bag recall i went and had them do it and 3 days later is still coming on. Saying service air bag. And alot of people is having issues with tighen gas cap light. I have replaced everything it could be and still does it. Now i believe its a bigger problem and there is alot of ppl having the same issues. I dont remember the exact date either. This is the absolute worst vehicle ever.
Mfg Campaign: 11675781
Recall Date: Jul 23, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
unknowingly what the actual issue is in This 2016 gmc has major safety risk in Electrical major different problems it has caused me safety issue with little one in the car and my family not knowing the issue with not understating it is a safety risk it has shut off 20 times restarting the radio for no reasoning also it sounds like the powertrain is going to stop working unless u put in L shift which i think that is nuts i was on the highway and it just stopped with the key locked in it like what actually f is going on this SUV has had problems since day one
Corrective Action:
unknowingly what the actual issue is in This 2016 gmc has major safety risk in Electrical major different problems it has caused me safety issue with little one in the car and my family not knowing the issue with not understating it is a safety risk it has shut off 20 times restarting the radio for no reasoning also it sounds like the powertrain is going to stop working unless u put in L shift which i think that is nuts i was on the highway and it just stopped with the key locked in it like what actually f is going on this SUV has had problems since day one
Additional Notes:
unknowingly what the actual issue is in This 2016 gmc has major safety risk in Electrical major different problems it has caused me safety issue with little one in the car and my family not knowing the issue with not understating it is a safety risk it has shut off 20 times restarting the radio for no reasoning also it sounds like the powertrain is going to stop working unless u put in L shift which i think that is nuts i was on the highway and it just stopped with the key locked in it like what actually f is going on this SUV has had problems since day one
Mfg Campaign: 11668453
Recall Date: Jun 22, 2025
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
unknowingly what the actual issue is in This 2016 gmc has major safety risk in Electrical major different problems it has caused me safety issue with little one in the car and my family not knowing the issue with not understating it is a safety risk it has shut off 20 times restarting the radio for no reasoning also it sounds like the powertrain is going to stop working unless u put in L shift which i think that is nuts i was on the highway and it just stopped with the key locked in it like what actually f is going on this SUV has had problems since day one
Corrective Action:
unknowingly what the actual issue is in This 2016 gmc has major safety risk in Electrical major different problems it has caused me safety issue with little one in the car and my family not knowing the issue with not understating it is a safety risk it has shut off 20 times restarting the radio for no reasoning also it sounds like the powertrain is going to stop working unless u put in L shift which i think that is nuts i was on the highway and it just stopped with the key locked in it like what actually f is going on this SUV has had problems since day one
Additional Notes:
unknowingly what the actual issue is in This 2016 gmc has major safety risk in Electrical major different problems it has caused me safety issue with little one in the car and my family not knowing the issue with not understating it is a safety risk it has shut off 20 times restarting the radio for no reasoning also it sounds like the powertrain is going to stop working unless u put in L shift which i think that is nuts i was on the highway and it just stopped with the key locked in it like what actually f is going on this SUV has had problems since day one
Mfg Campaign: 11668453
Recall Date: Jun 22, 2025
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
I was in an accident and my AIRBAGS DID NOT DEPLOY. Filed claim with progressive insurance (claim # [XXX]) which they have declared the vehicle a TOTAL LOSS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I was in an accident and my AIRBAGS DID NOT DEPLOY. Filed claim with progressive insurance (claim # [XXX]) which they have declared the vehicle a TOTAL LOSS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I was in an accident and my AIRBAGS DID NOT DEPLOY. Filed claim with progressive insurance (claim # [XXX]) which they have declared the vehicle a TOTAL LOSS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11665505
Recall Date: Jun 7, 2025
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
The contact owned a 2016 GMC Acadia. The contact stated that when she had placed the vehicle in reverse (R), and was applying the accelerator pedal, all of the air bags deployed. The contact stated that she lost control of the vehicle and crashed into her neighbor's house. The contact stated that she was rendered unconscious. The contact stated that when she recovered consciousness the police were on scene and issued her a traffic citation. The contact stated that no emergency medical personnel were called to the scene of the accident. The contact stated that she had not gone to a doctor, but she had pain in her back and had bruises on both legs and feet. The contact stated that the vehicle had been towed to an impound lot. The contact stated that she had called here insurance provider who had declared the vehicle a total loss. The manufacturer was not made aware of the failure. The contact stated that she had received notification of NHTSA Campaign Number: 23V334000 (Air Bags) and related the failure to the recall. The failure mileage was approximately 130,000.
Corrective Action:
The contact owned a 2016 GMC Acadia. The contact stated that when she had placed the vehicle in reverse (R), and was applying the accelerator pedal, all of the air bags deployed. The contact stated that she lost control of the vehicle and crashed into her neighbor's house. The contact stated that she was rendered unconscious. The contact stated that when she recovered consciousness the police were on scene and issued her a traffic citation. The contact stated that no emergency medical personnel were called to the scene of the accident. The contact stated that she had not gone to a doctor, but she had pain in her back and had bruises on both legs and feet. The contact stated that the vehicle had been towed to an impound lot. The contact stated that she had called here insurance provider who had declared the vehicle a total loss. The manufacturer was not made aware of the failure. The contact stated that she had received notification of NHTSA Campaign Number: 23V334000 (Air Bags) and related the failure to the recall. The failure mileage was approximately 130,000.
Additional Notes:
The contact owned a 2016 GMC Acadia. The contact stated that when she had placed the vehicle in reverse (R), and was applying the accelerator pedal, all of the air bags deployed. The contact stated that she lost control of the vehicle and crashed into her neighbor's house. The contact stated that she was rendered unconscious. The contact stated that when she recovered consciousness the police were on scene and issued her a traffic citation. The contact stated that no emergency medical personnel were called to the scene of the accident. The contact stated that she had not gone to a doctor, but she had pain in her back and had bruises on both legs and feet. The contact stated that the vehicle had been towed to an impound lot. The contact stated that she had called here insurance provider who had declared the vehicle a total loss. The manufacturer was not made aware of the failure. The contact stated that she had received notification of NHTSA Campaign Number: 23V334000 (Air Bags) and related the failure to the recall. The failure mileage was approximately 130,000.
Mfg Campaign: 11663648
Recall Date: May 29, 2025
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
GMC has failed to repair/replace airbag due to recall
Corrective Action:
GMC has failed to repair/replace airbag due to recall
Additional Notes:
GMC has failed to repair/replace airbag due to recall
Mfg Campaign: 11653030
Recall Date: Apr 6, 2025
General Motors, Llc
Defect Description:
Other/I am not sure
Potential Consequences:
This issues is regarding the front of the canopy. The base of the canopy clip, where it attaches to the car seat nearest the handle, has broken off pieces. These pieces have flow into the car seat where my child sits. It I had not noticed this happening, my child could have tried to put that piece in their mouth and choked or because for the sharp edges on the splintered piece, cause more serious damage. This breakage is on both end of the canopy clip. In addition, the piece that the clip is supposed to attach to has become warped from repeated use.
Corrective Action:
This issues is regarding the front of the canopy. The base of the canopy clip, where it attaches to the car seat nearest the handle, has broken off pieces. These pieces have flow into the car seat where my child sits. It I had not noticed this happening, my child could have tried to put that piece in their mouth and choked or because for the sharp edges on the splintered piece, cause more serious damage. This breakage is on both end of the canopy clip. In addition, the piece that the clip is supposed to attach to has become warped from repeated use.
Additional Notes:
This issues is regarding the front of the canopy. The base of the canopy clip, where it attaches to the car seat nearest the handle, has broken off pieces. These pieces have flow into the car seat where my child sits. It I had not noticed this happening, my child could have tried to put that piece in their mouth and choked or because for the sharp edges on the splintered piece, cause more serious damage. This breakage is on both end of the canopy clip. In addition, the piece that the clip is supposed to attach to has become warped from repeated use.
Mfg Campaign: 11653037
Recall Date: Apr 6, 2025
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2016 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2016 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2016 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11652561
Recall Date: Apr 3, 2025
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2016 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (AIR BAGS); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2016 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (AIR BAGS); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2016 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (AIR BAGS); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11646987
Recall Date: Mar 7, 2025
General Motors, Llc
Defect Description:
LANE DEPARTURE: BLIND SPOT DETECTION
Potential Consequences:
In March of 2022 the vehicle displayed a warning to service the side detection system. on March 31st 2022 the dealership diagnosed that the Side Blind Zone Alert Module failed due to water intrusion. The replacement of the modular was completed free of charge under "Campaign - N172097060 Special Coverage Adjustment". In December of 2024 the same warning to service the side detection system was activated again, several weeks later the warning lights on the side view mirrors lite up and remained on. Upon bringing the vehicle on February 13th 2025 for service, in it was determined to be caused by the same failed part as the first occurrence. This time the repair was not covered by the dealer, and was 1099.22. GMC has not solved the underlining problem with these parts. The side detection system is critical when driving a larger SUV for blind zone awareness to avoid collisions while driving in multi lane traffic. When the system failed, the lights on the side view mirrors made driving difficult due to the distraction and glare. Although this problem is known by the manufacture it has provided a permanent solution, as they continue to use the flawed original parts. Due to the sensor being electrical, there was no symptoms prior to failure; the warning appears and continued at each start up. The cost of repairing safety features on an ageing vehicle becomes a burden, especially when those features can only be repaired by a dealership at high prices. This keeps many people from maintaining or fixing their cars, putting others at risk. I have the modular from the most recent repair, and will include a photo if possible.
Corrective Action:
In March of 2022 the vehicle displayed a warning to service the side detection system. on March 31st 2022 the dealership diagnosed that the Side Blind Zone Alert Module failed due to water intrusion. The replacement of the modular was completed free of charge under "Campaign - N172097060 Special Coverage Adjustment". In December of 2024 the same warning to service the side detection system was activated again, several weeks later the warning lights on the side view mirrors lite up and remained on. Upon bringing the vehicle on February 13th 2025 for service, in it was determined to be caused by the same failed part as the first occurrence. This time the repair was not covered by the dealer, and was 1099.22. GMC has not solved the underlining problem with these parts. The side detection system is critical when driving a larger SUV for blind zone awareness to avoid collisions while driving in multi lane traffic. When the system failed, the lights on the side view mirrors made driving difficult due to the distraction and glare. Although this problem is known by the manufacture it has provided a permanent solution, as they continue to use the flawed original parts. Due to the sensor being electrical, there was no symptoms prior to failure; the warning appears and continued at each start up. The cost of repairing safety features on an ageing vehicle becomes a burden, especially when those features can only be repaired by a dealership at high prices. This keeps many people from maintaining or fixing their cars, putting others at risk. I have the modular from the most recent repair, and will include a photo if possible.
Additional Notes:
In March of 2022 the vehicle displayed a warning to service the side detection system. on March 31st 2022 the dealership diagnosed that the Side Blind Zone Alert Module failed due to water intrusion. The replacement of the modular was completed free of charge under "Campaign - N172097060 Special Coverage Adjustment". In December of 2024 the same warning to service the side detection system was activated again, several weeks later the warning lights on the side view mirrors lite up and remained on. Upon bringing the vehicle on February 13th 2025 for service, in it was determined to be caused by the same failed part as the first occurrence. This time the repair was not covered by the dealer, and was 1099.22. GMC has not solved the underlining problem with these parts. The side detection system is critical when driving a larger SUV for blind zone awareness to avoid collisions while driving in multi lane traffic. When the system failed, the lights on the side view mirrors made driving difficult due to the distraction and glare. Although this problem is known by the manufacture it has provided a permanent solution, as they continue to use the flawed original parts. Due to the sensor being electrical, there was no symptoms prior to failure; the warning appears and continued at each start up. The cost of repairing safety features on an ageing vehicle becomes a burden, especially when those features can only be repaired by a dealership at high prices. This keeps many people from maintaining or fixing their cars, putting others at risk. I have the modular from the most recent repair, and will include a photo if possible.
Mfg Campaign: 11647014
Recall Date: Mar 7, 2025
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
In March of 2022 the vehicle displayed a warning to service the side detection system. on March 31st 2022 the dealership diagnosed that the Side Blind Zone Alert Module failed due to water intrusion. The replacement of the modular was completed free of charge under "Campaign - N172097060 Special Coverage Adjustment". In December of 2024 the same warning to service the side detection system was activated again, several weeks later the warning lights on the side view mirrors lite up and remained on. Upon bringing the vehicle on February 13th 2025 for service, in it was determined to be caused by the same failed part as the first occurrence. This time the repair was not covered by the dealer, and was 1099.22. GMC has not solved the underlining problem with these parts. The side detection system is critical when driving a larger SUV for blind zone awareness to avoid collisions while driving in multi lane traffic. When the system failed, the lights on the side view mirrors made driving difficult due to the distraction and glare. Although this problem is known by the manufacture it has provided a permanent solution, as they continue to use the flawed original parts. Due to the sensor being electrical, there was no symptoms prior to failure; the warning appears and continued at each start up. The cost of repairing safety features on an ageing vehicle becomes a burden, especially when those features can only be repaired by a dealership at high prices. This keeps many people from maintaining or fixing their cars, putting others at risk. I have the modular from the most recent repair, and will include a photo if possible.
Corrective Action:
In March of 2022 the vehicle displayed a warning to service the side detection system. on March 31st 2022 the dealership diagnosed that the Side Blind Zone Alert Module failed due to water intrusion. The replacement of the modular was completed free of charge under "Campaign - N172097060 Special Coverage Adjustment". In December of 2024 the same warning to service the side detection system was activated again, several weeks later the warning lights on the side view mirrors lite up and remained on. Upon bringing the vehicle on February 13th 2025 for service, in it was determined to be caused by the same failed part as the first occurrence. This time the repair was not covered by the dealer, and was 1099.22. GMC has not solved the underlining problem with these parts. The side detection system is critical when driving a larger SUV for blind zone awareness to avoid collisions while driving in multi lane traffic. When the system failed, the lights on the side view mirrors made driving difficult due to the distraction and glare. Although this problem is known by the manufacture it has provided a permanent solution, as they continue to use the flawed original parts. Due to the sensor being electrical, there was no symptoms prior to failure; the warning appears and continued at each start up. The cost of repairing safety features on an ageing vehicle becomes a burden, especially when those features can only be repaired by a dealership at high prices. This keeps many people from maintaining or fixing their cars, putting others at risk. I have the modular from the most recent repair, and will include a photo if possible.
Additional Notes:
In March of 2022 the vehicle displayed a warning to service the side detection system. on March 31st 2022 the dealership diagnosed that the Side Blind Zone Alert Module failed due to water intrusion. The replacement of the modular was completed free of charge under "Campaign - N172097060 Special Coverage Adjustment". In December of 2024 the same warning to service the side detection system was activated again, several weeks later the warning lights on the side view mirrors lite up and remained on. Upon bringing the vehicle on February 13th 2025 for service, in it was determined to be caused by the same failed part as the first occurrence. This time the repair was not covered by the dealer, and was 1099.22. GMC has not solved the underlining problem with these parts. The side detection system is critical when driving a larger SUV for blind zone awareness to avoid collisions while driving in multi lane traffic. When the system failed, the lights on the side view mirrors made driving difficult due to the distraction and glare. Although this problem is known by the manufacture it has provided a permanent solution, as they continue to use the flawed original parts. Due to the sensor being electrical, there was no symptoms prior to failure; the warning appears and continued at each start up. The cost of repairing safety features on an ageing vehicle becomes a burden, especially when those features can only be repaired by a dealership at high prices. This keeps many people from maintaining or fixing their cars, putting others at risk. I have the modular from the most recent repair, and will include a photo if possible.
Mfg Campaign: 11647014
Recall Date: Mar 7, 2025
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2016 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the air bag warning light was illuminated. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 161,000. Parts distribution disconnect.
Corrective Action:
The contact owns a 2016 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the air bag warning light was illuminated. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 161,000. Parts distribution disconnect.
Additional Notes:
The contact owns a 2016 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the air bag warning light was illuminated. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 161,000. Parts distribution disconnect.
Mfg Campaign: 11643757
Recall Date: Feb 19, 2025
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
I was in minor accident this past December. The airbag ruptured and cut up my face. I was extremely confused as to how this could happen and after doing a little research, I found out that the vehicle has an open recall for their air bags. I was extremely shook by this information because we were never notified for such a life threatening recall! I contacted gm over 3 weeks ago. The first person I spoke with expressed that she needed to escalate the issue to the right place and that someone would contact me. A week went by and I did not hear anything so I called, I was told that it was sent to the wrong place but they were going to make sure the matter would be sent to the correct department and that they would reach out to me within a few business days. I have not heard from another person at gm since.
Corrective Action:
I was in minor accident this past December. The airbag ruptured and cut up my face. I was extremely confused as to how this could happen and after doing a little research, I found out that the vehicle has an open recall for their air bags. I was extremely shook by this information because we were never notified for such a life threatening recall! I contacted gm over 3 weeks ago. The first person I spoke with expressed that she needed to escalate the issue to the right place and that someone would contact me. A week went by and I did not hear anything so I called, I was told that it was sent to the wrong place but they were going to make sure the matter would be sent to the correct department and that they would reach out to me within a few business days. I have not heard from another person at gm since.
Additional Notes:
I was in minor accident this past December. The airbag ruptured and cut up my face. I was extremely confused as to how this could happen and after doing a little research, I found out that the vehicle has an open recall for their air bags. I was extremely shook by this information because we were never notified for such a life threatening recall! I contacted gm over 3 weeks ago. The first person I spoke with expressed that she needed to escalate the issue to the right place and that someone would contact me. A week went by and I did not hear anything so I called, I was told that it was sent to the wrong place but they were going to make sure the matter would be sent to the correct department and that they would reach out to me within a few business days. I have not heard from another person at gm since.
Mfg Campaign: 11641860
Recall Date: Feb 11, 2025
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2016 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2016 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2016 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11640366
Recall Date: Feb 3, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
On about 01/20/2025 my transmission? Auto started to shudder before going into 3rd gear threw 5th. Once in 6th gear at about 55 the auto starts to shudder and turns into a rumble feeling. My auto only has 100650 for miles on it. It has been serviced and have brought it to GM 01/24/25 to ask about it? After talking to service adviser. It would cost me 75.00 for someone to go with me to confirm it is doing it. Then make an appointment for further evaluation. No price given at this time. but did not on paper! Say That it is most likely torque converter causing the problem? Confirmed It is not under warranty and there was nothing GM could do.i have been to at least 3 other shops in my area and they all say the same thing and price. Which is between 6 to 7 thousand dollars to replace the transmission. They all dosay that when it goes it could make me loose control Due to lockup.
Corrective Action:
On about 01/20/2025 my transmission? Auto started to shudder before going into 3rd gear threw 5th. Once in 6th gear at about 55 the auto starts to shudder and turns into a rumble feeling. My auto only has 100650 for miles on it. It has been serviced and have brought it to GM 01/24/25 to ask about it? After talking to service adviser. It would cost me 75.00 for someone to go with me to confirm it is doing it. Then make an appointment for further evaluation. No price given at this time. but did not on paper! Say That it is most likely torque converter causing the problem? Confirmed It is not under warranty and there was nothing GM could do.i have been to at least 3 other shops in my area and they all say the same thing and price. Which is between 6 to 7 thousand dollars to replace the transmission. They all dosay that when it goes it could make me loose control Due to lockup.
Additional Notes:
On about 01/20/2025 my transmission? Auto started to shudder before going into 3rd gear threw 5th. Once in 6th gear at about 55 the auto starts to shudder and turns into a rumble feeling. My auto only has 100650 for miles on it. It has been serviced and have brought it to GM 01/24/25 to ask about it? After talking to service adviser. It would cost me 75.00 for someone to go with me to confirm it is doing it. Then make an appointment for further evaluation. No price given at this time. but did not on paper! Say That it is most likely torque converter causing the problem? Confirmed It is not under warranty and there was nothing GM could do.i have been to at least 3 other shops in my area and they all say the same thing and price. Which is between 6 to 7 thousand dollars to replace the transmission. They all dosay that when it goes it could make me loose control Due to lockup.
Mfg Campaign: 11640167
Recall Date: Feb 2, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
On about 01/20/2025 my transmission? Auto started to shudder before going into 3rd gear threw 5th. Once in 6th gear at about 55 the auto starts to shudder and turns into a rumble feeling. My auto only has 100650 for miles on it. It has been serviced and have brought it to GM 01/24/25 to ask about it? After talking to service adviser. It would cost me 75.00 for someone to go with me to confirm it is doing it. Then make an appointment for further evaluation. No price given at this time. but did not on paper! Say That it is most likely torque converter causing the problem? Confirmed It is not under warranty and there was nothing GM could do.i have been to at least 3 other shops in my area and they all say the same thing and price. Which is between 6 to 7 thousand dollars to replace the transmission. They all dosay that when it goes it could make me loose control Due to lockup.
Corrective Action:
On about 01/20/2025 my transmission? Auto started to shudder before going into 3rd gear threw 5th. Once in 6th gear at about 55 the auto starts to shudder and turns into a rumble feeling. My auto only has 100650 for miles on it. It has been serviced and have brought it to GM 01/24/25 to ask about it? After talking to service adviser. It would cost me 75.00 for someone to go with me to confirm it is doing it. Then make an appointment for further evaluation. No price given at this time. but did not on paper! Say That it is most likely torque converter causing the problem? Confirmed It is not under warranty and there was nothing GM could do.i have been to at least 3 other shops in my area and they all say the same thing and price. Which is between 6 to 7 thousand dollars to replace the transmission. They all dosay that when it goes it could make me loose control Due to lockup.
Additional Notes:
On about 01/20/2025 my transmission? Auto started to shudder before going into 3rd gear threw 5th. Once in 6th gear at about 55 the auto starts to shudder and turns into a rumble feeling. My auto only has 100650 for miles on it. It has been serviced and have brought it to GM 01/24/25 to ask about it? After talking to service adviser. It would cost me 75.00 for someone to go with me to confirm it is doing it. Then make an appointment for further evaluation. No price given at this time. but did not on paper! Say That it is most likely torque converter causing the problem? Confirmed It is not under warranty and there was nothing GM could do.i have been to at least 3 other shops in my area and they all say the same thing and price. Which is between 6 to 7 thousand dollars to replace the transmission. They all dosay that when it goes it could make me loose control Due to lockup.
Mfg Campaign: 11640167
Recall Date: Feb 2, 2025
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
I've contacted my local GMC dealer over a year ago around the exact time I received the letter about the airbags and the problem still hasn't been fixed because I was told that they don't have the parts.
Corrective Action:
I've contacted my local GMC dealer over a year ago around the exact time I received the letter about the airbags and the problem still hasn't been fixed because I was told that they don't have the parts.
Additional Notes:
I've contacted my local GMC dealer over a year ago around the exact time I received the letter about the airbags and the problem still hasn't been fixed because I was told that they don't have the parts.
Mfg Campaign: 11630852
Recall Date: Dec 16, 2024
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2016 GMC Acadia. The contact received a notification of NHTSA Campaign Number: 23V334000(Air Bags); however, the part to do the recall repair was not yet available. An unknown local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2016 GMC Acadia. The contact received a notification of NHTSA Campaign Number: 23V334000(Air Bags); however, the part to do the recall repair was not yet available. An unknown local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2016 GMC Acadia. The contact received a notification of NHTSA Campaign Number: 23V334000(Air Bags); however, the part to do the recall repair was not yet available. An unknown local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11623591
Recall Date: Nov 5, 2024
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2016 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2016 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2016 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11622538
Recall Date: Oct 29, 2024
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