Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2015-2016 Genesis, 2017-2019 Genesis G80, Genesis G90, and 2019 Genesis G70 vehicles. Water may enter the starter solenoid and cause an electrical short, which can result in an engine compartment fire while parked or driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 254 (H), 018G (G)
Recall Date: Feb 13, 2024
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2015-2016 Genesis and 2017-2020 Genesis G80 vehicles. The Anti-Lock Brake System (ABS) module could malfunction and short circuit.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 201/006G
Recall Date: Mar 10, 2021
Consumer Complaints
72 ComplaintsHyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
1.What component or system failed or malfunctioned, and is it available for inspection upon request? -> While I was driving on the highway, All Dashboard was blacked out and can't driving at all
Corrective Action:
1.What component or system failed or malfunctioned, and is it available for inspection upon request? -> While I was driving on the highway, All Dashboard was blacked out and can't driving at all
Additional Notes:
1.What component or system failed or malfunctioned, and is it available for inspection upon request? -> While I was driving on the highway, All Dashboard was blacked out and can't driving at all
Mfg Campaign: 11579294
Recall Date: Mar 25, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Oil light comes on intermittently due to faulty sensor. Apparently this is a recurring issue for this model.
Corrective Action:
Oil light comes on intermittently due to faulty sensor. Apparently this is a recurring issue for this model.
Additional Notes:
Oil light comes on intermittently due to faulty sensor. Apparently this is a recurring issue for this model.
Mfg Campaign: 11573721
Recall Date: Feb 23, 2024
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Oil light comes on intermittently due to faulty sensor. Apparently this is a recurring issue for this model.
Corrective Action:
Oil light comes on intermittently due to faulty sensor. Apparently this is a recurring issue for this model.
Additional Notes:
Oil light comes on intermittently due to faulty sensor. Apparently this is a recurring issue for this model.
Mfg Campaign: 11573721
Recall Date: Feb 23, 2024
Hyundai Motor America
Defect Description:
LATCHES/LOCKS/LINKAGES
Potential Consequences:
The contact owns a 2017 Genesis G80. The contact stated that upon attempting to enter the vehicle, he became aware that the driver's side rear passenger door failed to unlatch. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the door latch. The contact was informed that the door had to be forced opened to complete the repair. The vehicle was repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 51,000. The VIN was not available.
Corrective Action:
The contact owns a 2017 Genesis G80. The contact stated that upon attempting to enter the vehicle, he became aware that the driver's side rear passenger door failed to unlatch. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the door latch. The contact was informed that the door had to be forced opened to complete the repair. The vehicle was repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 51,000. The VIN was not available.
Additional Notes:
The contact owns a 2017 Genesis G80. The contact stated that upon attempting to enter the vehicle, he became aware that the driver's side rear passenger door failed to unlatch. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the door latch. The contact was informed that the door had to be forced opened to complete the repair. The vehicle was repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 51,000. The VIN was not available.
Mfg Campaign: 11569504
Recall Date: Feb 2, 2024
Hyundai Motor America
Defect Description:
AIR BAGS
Potential Consequences:
On May 9, 2023 @ 3pm. We were traveling at @60 mph when another vehicle pulled out in front of us. I hit brakes and swerved to miss the vehicle (which I did miss). I slid @ 350 feet, hit two divided highway medians/curbs and hit a concreted double legged (with at least 4 crossbars) stop sign with large solar panel and flashing lights. The front driver side of was crushed, the windshield and sunroof shattered as the solar panel and lights of the sign hit the car. The car was towed by the insurance company (Geico) and is awaiting their inspection. There was a police report/crash report created (Arkansas [XXX]) There were no warning lights or other indication of problems on the dashboard prior to the accident. The front passenger hit head on front and middle side beam and door glass. Has concussion. No airbags deployed and I don't think the automatic braking ever alerted or engaged. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Corrective Action:
On May 9, 2023 @ 3pm. We were traveling at @60 mph when another vehicle pulled out in front of us. I hit brakes and swerved to miss the vehicle (which I did miss). I slid @ 350 feet, hit two divided highway medians/curbs and hit a concreted double legged (with at least 4 crossbars) stop sign with large solar panel and flashing lights. The front driver side of was crushed, the windshield and sunroof shattered as the solar panel and lights of the sign hit the car. The car was towed by the insurance company (Geico) and is awaiting their inspection. There was a police report/crash report created (Arkansas [XXX]) There were no warning lights or other indication of problems on the dashboard prior to the accident. The front passenger hit head on front and middle side beam and door glass. Has concussion. No airbags deployed and I don't think the automatic braking ever alerted or engaged. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Additional Notes:
On May 9, 2023 @ 3pm. We were traveling at @60 mph when another vehicle pulled out in front of us. I hit brakes and swerved to miss the vehicle (which I did miss). I slid @ 350 feet, hit two divided highway medians/curbs and hit a concreted double legged (with at least 4 crossbars) stop sign with large solar panel and flashing lights. The front driver side of was crushed, the windshield and sunroof shattered as the solar panel and lights of the sign hit the car. The car was towed by the insurance company (Geico) and is awaiting their inspection. There was a police report/crash report created (Arkansas [XXX]) There were no warning lights or other indication of problems on the dashboard prior to the accident. The front passenger hit head on front and middle side beam and door glass. Has concussion. No airbags deployed and I don't think the automatic braking ever alerted or engaged. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Mfg Campaign: 11522122
Recall Date: May 15, 2023
Hyundai Motor America
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
On May 9, 2023 @ 3pm. We were traveling at @60 mph when another vehicle pulled out in front of us. I hit brakes and swerved to miss the vehicle (which I did miss). I slid @ 350 feet, hit two divided highway medians/curbs and hit a concreted double legged (with at least 4 crossbars) stop sign with large solar panel and flashing lights. The front driver side of was crushed, the windshield and sunroof shattered as the solar panel and lights of the sign hit the car. The car was towed by the insurance company (Geico) and is awaiting their inspection. There was a police report/crash report created (Arkansas [XXX]) There were no warning lights or other indication of problems on the dashboard prior to the accident. The front passenger hit head on front and middle side beam and door glass. Has concussion. No airbags deployed and I don't think the automatic braking ever alerted or engaged. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Corrective Action:
On May 9, 2023 @ 3pm. We were traveling at @60 mph when another vehicle pulled out in front of us. I hit brakes and swerved to miss the vehicle (which I did miss). I slid @ 350 feet, hit two divided highway medians/curbs and hit a concreted double legged (with at least 4 crossbars) stop sign with large solar panel and flashing lights. The front driver side of was crushed, the windshield and sunroof shattered as the solar panel and lights of the sign hit the car. The car was towed by the insurance company (Geico) and is awaiting their inspection. There was a police report/crash report created (Arkansas [XXX]) There were no warning lights or other indication of problems on the dashboard prior to the accident. The front passenger hit head on front and middle side beam and door glass. Has concussion. No airbags deployed and I don't think the automatic braking ever alerted or engaged. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Additional Notes:
On May 9, 2023 @ 3pm. We were traveling at @60 mph when another vehicle pulled out in front of us. I hit brakes and swerved to miss the vehicle (which I did miss). I slid @ 350 feet, hit two divided highway medians/curbs and hit a concreted double legged (with at least 4 crossbars) stop sign with large solar panel and flashing lights. The front driver side of was crushed, the windshield and sunroof shattered as the solar panel and lights of the sign hit the car. The car was towed by the insurance company (Geico) and is awaiting their inspection. There was a police report/crash report created (Arkansas [XXX]) There were no warning lights or other indication of problems on the dashboard prior to the accident. The front passenger hit head on front and middle side beam and door glass. Has concussion. No airbags deployed and I don't think the automatic braking ever alerted or engaged. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Mfg Campaign: 11522122
Recall Date: May 15, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
oil Pressure sending unit I tried to get it fixed at a local shop but they refused because it was too tough a job for their skill level, I was confused about s until I saw a video showing the sensor being under the manifold and between cylinders and someone had broken their timing cover while replacing. Driving with the faulty sensor could lead to not knowing if an oil pump has failed causing engine failure upon driving. problem has been confirmed have not taken to dealer for inspection, mostly because I have not had the money to pay for the job started around 68k miles, oil light went on.
Corrective Action:
oil Pressure sending unit I tried to get it fixed at a local shop but they refused because it was too tough a job for their skill level, I was confused about s until I saw a video showing the sensor being under the manifold and between cylinders and someone had broken their timing cover while replacing. Driving with the faulty sensor could lead to not knowing if an oil pump has failed causing engine failure upon driving. problem has been confirmed have not taken to dealer for inspection, mostly because I have not had the money to pay for the job started around 68k miles, oil light went on.
Additional Notes:
oil Pressure sending unit I tried to get it fixed at a local shop but they refused because it was too tough a job for their skill level, I was confused about s until I saw a video showing the sensor being under the manifold and between cylinders and someone had broken their timing cover while replacing. Driving with the faulty sensor could lead to not knowing if an oil pump has failed causing engine failure upon driving. problem has been confirmed have not taken to dealer for inspection, mostly because I have not had the money to pay for the job started around 68k miles, oil light went on.
Mfg Campaign: 11520062
Recall Date: May 2, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
I am the original owner and when my vehicle reached approximately 65,000 miles just past the warranty the oil service light would come on sometimes then go out. i have had documented oil changes from my dealer approximately every 3500 miles. Everything seems to be normal in the car and the oil level checked on a regular basis is always ok. When the RPM rises above 2000 rpm the oil service light goes out and returns when the rpm is lower. After visiting a Genesis vehicle Forum web site which i subscribe to i discovered that it's a common problem many vehicles owners of the Genesis model particularly the G80. I am told that the remedy is costly due the need to remove the entire vehicle's intake manifold to get to the device and replace it which is causing the problem. This appears to be a factory device part failure as was explained to me and it may or may not fail within or after the warranty expires. Also whenever it rains my ABS warning light comes stating that the system is inoperable. Never comes on in dry weather.
Corrective Action:
I am the original owner and when my vehicle reached approximately 65,000 miles just past the warranty the oil service light would come on sometimes then go out. i have had documented oil changes from my dealer approximately every 3500 miles. Everything seems to be normal in the car and the oil level checked on a regular basis is always ok. When the RPM rises above 2000 rpm the oil service light goes out and returns when the rpm is lower. After visiting a Genesis vehicle Forum web site which i subscribe to i discovered that it's a common problem many vehicles owners of the Genesis model particularly the G80. I am told that the remedy is costly due the need to remove the entire vehicle's intake manifold to get to the device and replace it which is causing the problem. This appears to be a factory device part failure as was explained to me and it may or may not fail within or after the warranty expires. Also whenever it rains my ABS warning light comes stating that the system is inoperable. Never comes on in dry weather.
Additional Notes:
I am the original owner and when my vehicle reached approximately 65,000 miles just past the warranty the oil service light would come on sometimes then go out. i have had documented oil changes from my dealer approximately every 3500 miles. Everything seems to be normal in the car and the oil level checked on a regular basis is always ok. When the RPM rises above 2000 rpm the oil service light goes out and returns when the rpm is lower. After visiting a Genesis vehicle Forum web site which i subscribe to i discovered that it's a common problem many vehicles owners of the Genesis model particularly the G80. I am told that the remedy is costly due the need to remove the entire vehicle's intake manifold to get to the device and replace it which is causing the problem. This appears to be a factory device part failure as was explained to me and it may or may not fail within or after the warranty expires. Also whenever it rains my ABS warning light comes stating that the system is inoperable. Never comes on in dry weather.
Mfg Campaign: 11512063
Recall Date: Mar 15, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Intermittent low oil pressure light (at low RPM) TSB issued for Korean customers, not for US Customers.
Corrective Action:
Intermittent low oil pressure light (at low RPM) TSB issued for Korean customers, not for US Customers.
Additional Notes:
Intermittent low oil pressure light (at low RPM) TSB issued for Korean customers, not for US Customers.
Mfg Campaign: 11511210
Recall Date: Mar 10, 2023
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
Approximately May or June of 2022 I noticed my 2017 Genesis g80 began intermittently hesitating and hard shifting when I was driving so being that I hadn't had it even a year I contacted the dealer and Genesis. I was told the warranty was up with Genesis and advised to contact the extended warranty by Carvana (the dealer). I did, but when they didn't have any shops in network who felt comfortable working on my vehicle and a recall came up with the vehicle I contacted Genesis again and was sent to an authorized dealer who fixed the recall and also agreed to check my transmission fluid to make sure it wasn't the issue causing the hard shifting. Now, the problem is back and on Genesis owner forum it shows it's actually a known problem that they issued a TSB about as of September 2021 and my vehicle falls in the effected vehicles, but I wasn't made aware of this and they only want to honor repair if vehicle is still under warranty not as a recall which is insane since it's a safety hazard. The hesitation can make someone run into the back of you or your car hesitate to accelerate and they've since upgraded to using a different type in their cars due to the issue. So, if they are going to allow them to be sold and resold either Genesis or the dealers need to be responsible for making sure they are safe and the defective parts are repaired before selling the car.
Corrective Action:
Approximately May or June of 2022 I noticed my 2017 Genesis g80 began intermittently hesitating and hard shifting when I was driving so being that I hadn't had it even a year I contacted the dealer and Genesis. I was told the warranty was up with Genesis and advised to contact the extended warranty by Carvana (the dealer). I did, but when they didn't have any shops in network who felt comfortable working on my vehicle and a recall came up with the vehicle I contacted Genesis again and was sent to an authorized dealer who fixed the recall and also agreed to check my transmission fluid to make sure it wasn't the issue causing the hard shifting. Now, the problem is back and on Genesis owner forum it shows it's actually a known problem that they issued a TSB about as of September 2021 and my vehicle falls in the effected vehicles, but I wasn't made aware of this and they only want to honor repair if vehicle is still under warranty not as a recall which is insane since it's a safety hazard. The hesitation can make someone run into the back of you or your car hesitate to accelerate and they've since upgraded to using a different type in their cars due to the issue. So, if they are going to allow them to be sold and resold either Genesis or the dealers need to be responsible for making sure they are safe and the defective parts are repaired before selling the car.
Additional Notes:
Approximately May or June of 2022 I noticed my 2017 Genesis g80 began intermittently hesitating and hard shifting when I was driving so being that I hadn't had it even a year I contacted the dealer and Genesis. I was told the warranty was up with Genesis and advised to contact the extended warranty by Carvana (the dealer). I did, but when they didn't have any shops in network who felt comfortable working on my vehicle and a recall came up with the vehicle I contacted Genesis again and was sent to an authorized dealer who fixed the recall and also agreed to check my transmission fluid to make sure it wasn't the issue causing the hard shifting. Now, the problem is back and on Genesis owner forum it shows it's actually a known problem that they issued a TSB about as of September 2021 and my vehicle falls in the effected vehicles, but I wasn't made aware of this and they only want to honor repair if vehicle is still under warranty not as a recall which is insane since it's a safety hazard. The hesitation can make someone run into the back of you or your car hesitate to accelerate and they've since upgraded to using a different type in their cars due to the issue. So, if they are going to allow them to be sold and resold either Genesis or the dealers need to be responsible for making sure they are safe and the defective parts are repaired before selling the car.
Mfg Campaign: 11501483
Recall Date: Jan 12, 2023
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE DOORS ON THE VEHICLE EITHER REAR OR OTHER WILL NOT OPEN FROM OUTSIDE OR INSIDE AND PERSON CAN GET TRAPPED IN THE SEAT. PROBLEM HAS BEEN RECOGNIZED BY DEALER AND MANUFACTURER HYUNDAI. HYUNDAI HAS EXTENED RECALL WARRANTY BUT NOT FOR THERE SISTER COMPANY GENESIS WHO HAS SAME PROBLEM. INSPECTED BY DEALERSHIP AND CASE NUMBER PROVIDED BY GENESIS # 20424715 NO WARNINGS GIVEN AND HENCE NO ABILITY TO PREVENT THERE ARE NUMEROUS CARS WITH SAME DEFECT
Corrective Action:
THE DOORS ON THE VEHICLE EITHER REAR OR OTHER WILL NOT OPEN FROM OUTSIDE OR INSIDE AND PERSON CAN GET TRAPPED IN THE SEAT. PROBLEM HAS BEEN RECOGNIZED BY DEALER AND MANUFACTURER HYUNDAI. HYUNDAI HAS EXTENED RECALL WARRANTY BUT NOT FOR THERE SISTER COMPANY GENESIS WHO HAS SAME PROBLEM. INSPECTED BY DEALERSHIP AND CASE NUMBER PROVIDED BY GENESIS # 20424715 NO WARNINGS GIVEN AND HENCE NO ABILITY TO PREVENT THERE ARE NUMEROUS CARS WITH SAME DEFECT
Additional Notes:
THE DOORS ON THE VEHICLE EITHER REAR OR OTHER WILL NOT OPEN FROM OUTSIDE OR INSIDE AND PERSON CAN GET TRAPPED IN THE SEAT. PROBLEM HAS BEEN RECOGNIZED BY DEALER AND MANUFACTURER HYUNDAI. HYUNDAI HAS EXTENED RECALL WARRANTY BUT NOT FOR THERE SISTER COMPANY GENESIS WHO HAS SAME PROBLEM. INSPECTED BY DEALERSHIP AND CASE NUMBER PROVIDED BY GENESIS # 20424715 NO WARNINGS GIVEN AND HENCE NO ABILITY TO PREVENT THERE ARE NUMEROUS CARS WITH SAME DEFECT
Mfg Campaign: 11488983
Recall Date: Oct 12, 2022
Hyundai Motor America
Defect Description:
STRUCTURE:BODY
Potential Consequences:
THE DOORS ON THE VEHICLE EITHER REAR OR OTHER WILL NOT OPEN FROM OUTSIDE OR INSIDE AND PERSON CAN GET TRAPPED IN THE SEAT. PROBLEM HAS BEEN RECOGNIZED BY DEALER AND MANUFACTURER HYUNDAI. HYUNDAI HAS EXTENED RECALL WARRANTY BUT NOT FOR THERE SISTER COMPANY GENESIS WHO HAS SAME PROBLEM. INSPECTED BY DEALERSHIP AND CASE NUMBER PROVIDED BY GENESIS # 20424715 NO WARNINGS GIVEN AND HENCE NO ABILITY TO PREVENT THERE ARE NUMEROUS CARS WITH SAME DEFECT
Corrective Action:
THE DOORS ON THE VEHICLE EITHER REAR OR OTHER WILL NOT OPEN FROM OUTSIDE OR INSIDE AND PERSON CAN GET TRAPPED IN THE SEAT. PROBLEM HAS BEEN RECOGNIZED BY DEALER AND MANUFACTURER HYUNDAI. HYUNDAI HAS EXTENED RECALL WARRANTY BUT NOT FOR THERE SISTER COMPANY GENESIS WHO HAS SAME PROBLEM. INSPECTED BY DEALERSHIP AND CASE NUMBER PROVIDED BY GENESIS # 20424715 NO WARNINGS GIVEN AND HENCE NO ABILITY TO PREVENT THERE ARE NUMEROUS CARS WITH SAME DEFECT
Additional Notes:
THE DOORS ON THE VEHICLE EITHER REAR OR OTHER WILL NOT OPEN FROM OUTSIDE OR INSIDE AND PERSON CAN GET TRAPPED IN THE SEAT. PROBLEM HAS BEEN RECOGNIZED BY DEALER AND MANUFACTURER HYUNDAI. HYUNDAI HAS EXTENED RECALL WARRANTY BUT NOT FOR THERE SISTER COMPANY GENESIS WHO HAS SAME PROBLEM. INSPECTED BY DEALERSHIP AND CASE NUMBER PROVIDED BY GENESIS # 20424715 NO WARNINGS GIVEN AND HENCE NO ABILITY TO PREVENT THERE ARE NUMEROUS CARS WITH SAME DEFECT
Mfg Campaign: 11488983
Recall Date: Oct 12, 2022
Hyundai Motor America
Defect Description:
VISIBILITY:SUN/MOON ROOF ASSEMBLY
Potential Consequences:
The contact owns a 2017 Genesis G80. The contact stated that while driving approximately 65-70 MPH, the moon roof was closed and shattered. There was no impact to the moon roof to cause the failure. The contact took the vehicle to the dealer and was informed that the moon roof needed to be replaced. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 38,000.
Corrective Action:
The contact owns a 2017 Genesis G80. The contact stated that while driving approximately 65-70 MPH, the moon roof was closed and shattered. There was no impact to the moon roof to cause the failure. The contact took the vehicle to the dealer and was informed that the moon roof needed to be replaced. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 38,000.
Additional Notes:
The contact owns a 2017 Genesis G80. The contact stated that while driving approximately 65-70 MPH, the moon roof was closed and shattered. There was no impact to the moon roof to cause the failure. The contact took the vehicle to the dealer and was informed that the moon roof needed to be replaced. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 38,000.
Mfg Campaign: 11474860
Recall Date: Jul 20, 2022
Hyundai Motor America
Defect Description:
STRUCTURE:BODY
Potential Consequences:
My trunk iced over and I accidentally hit the key fob to release the trunk. Next time I go to access the trunk, to my surprise, it does not open. I tried the key release, dash release, manual key unlock, and interior emergency trunk release - none worked. There was no way the to access the trunk. I had to wait a few weeks to take it to the dealer and I’m now sitting here waiting for the resolution. Either way, there is no time or circumstance I should not be able to access the trunk automated or manual; however, that is the design flaw case with this model Genesis.
Corrective Action:
My trunk iced over and I accidentally hit the key fob to release the trunk. Next time I go to access the trunk, to my surprise, it does not open. I tried the key release, dash release, manual key unlock, and interior emergency trunk release - none worked. There was no way the to access the trunk. I had to wait a few weeks to take it to the dealer and I’m now sitting here waiting for the resolution. Either way, there is no time or circumstance I should not be able to access the trunk automated or manual; however, that is the design flaw case with this model Genesis.
Additional Notes:
My trunk iced over and I accidentally hit the key fob to release the trunk. Next time I go to access the trunk, to my surprise, it does not open. I tried the key release, dash release, manual key unlock, and interior emergency trunk release - none worked. There was no way the to access the trunk. I had to wait a few weeks to take it to the dealer and I’m now sitting here waiting for the resolution. Either way, there is no time or circumstance I should not be able to access the trunk automated or manual; however, that is the design flaw case with this model Genesis.
Mfg Campaign: 11456623
Recall Date: Mar 14, 2022
Hyundai Motor America
Defect Description:
TIRES:SIDEWALL
Potential Consequences:
Both passenger side tires had to be replaced. The car has less than 9,000 miles. Front tire had a sidewall bubble. Rear tire had a sidewall tear with metal showing. Service men detected tire defect during routine oil chage. I do not recall any incidents that would have caused these defects. I'm a 66 year old woman and don't drive carelessly. These tires were damaged too easily and with too few miles on them. Can I apply for any replacement costs? P275/35/ZR19 and P275/40/ZR19 The vehicle was damaged and repaired on 10/8/2020. There was no tire damage at that ime.
Corrective Action:
Both passenger side tires had to be replaced. The car has less than 9,000 miles. Front tire had a sidewall bubble. Rear tire had a sidewall tear with metal showing. Service men detected tire defect during routine oil chage. I do not recall any incidents that would have caused these defects. I'm a 66 year old woman and don't drive carelessly. These tires were damaged too easily and with too few miles on them. Can I apply for any replacement costs? P275/35/ZR19 and P275/40/ZR19 The vehicle was damaged and repaired on 10/8/2020. There was no tire damage at that ime.
Additional Notes:
Both passenger side tires had to be replaced. The car has less than 9,000 miles. Front tire had a sidewall bubble. Rear tire had a sidewall tear with metal showing. Service men detected tire defect during routine oil chage. I do not recall any incidents that would have caused these defects. I'm a 66 year old woman and don't drive carelessly. These tires were damaged too easily and with too few miles on them. Can I apply for any replacement costs? P275/35/ZR19 and P275/40/ZR19 The vehicle was damaged and repaired on 10/8/2020. There was no tire damage at that ime.
Mfg Campaign: 11428838
Recall Date: Aug 12, 2021
Hyundai Motor America
Defect Description:
STEERING
Potential Consequences:
When steering car to left 2 or 3 times some days it sticks and I have to yank it back. Obvious safety hazard and I see where other owners on car blogs/sites have experienced the same dangerous situation. Sounds like on chat rooms dealers and mfg. acting like they've never heard of such a thing. Time for a recall? I'm taking to dealer this coming Wednesday. They have a bulletin out I just saw on your website number 20-st-004hg which may be the fix. Isn't this a possible life threatening situation?Shouldn't this be a recall?
Corrective Action:
When steering car to left 2 or 3 times some days it sticks and I have to yank it back. Obvious safety hazard and I see where other owners on car blogs/sites have experienced the same dangerous situation. Sounds like on chat rooms dealers and mfg. acting like they've never heard of such a thing. Time for a recall? I'm taking to dealer this coming Wednesday. They have a bulletin out I just saw on your website number 20-st-004hg which may be the fix. Isn't this a possible life threatening situation?Shouldn't this be a recall?
Additional Notes:
When steering car to left 2 or 3 times some days it sticks and I have to yank it back. Obvious safety hazard and I see where other owners on car blogs/sites have experienced the same dangerous situation. Sounds like on chat rooms dealers and mfg. acting like they've never heard of such a thing. Time for a recall? I'm taking to dealer this coming Wednesday. They have a bulletin out I just saw on your website number 20-st-004hg which may be the fix. Isn't this a possible life threatening situation?Shouldn't this be a recall?
Mfg Campaign: 11426259
Recall Date: Jul 24, 2021
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I have a Genesis G-80 2017 There was a recall earlier this year and I took my car in for that repair about a month ago. As of 7/12/21, my car feels hot from the floor up. My air conditioner works fine When I park my car in the garage and close the door, it is so hot until I will leave the gavrage door open. The recall was for the ABS system to hae a fuse system replaced that could affect more than breaks (this is what I was told). Specifically, the car was at risk for catching on fire because of this fuse. My ABS caution light is on along with other warnings and because of the recall, I am having difficulty getting my car serviced. I called Genesis Corporate and he told me not to park the car in the garage and he asked if I needed numbers to other dealerships for repair. My concern is why sale something that you are not equipped to repair? I want it documented that this car was supposedly repaired, but clearly there is something else going on I am not sure what your agency's role is with recall, but this is a government agency so I am assuming that you guys have some checks and balances in place for safety. There is something else going on with these vehicles When my car catches on fire with me in it or while parked in the garage at the hospital where I work, I wan you to know. Thank You
Corrective Action:
I have a Genesis G-80 2017 There was a recall earlier this year and I took my car in for that repair about a month ago. As of 7/12/21, my car feels hot from the floor up. My air conditioner works fine When I park my car in the garage and close the door, it is so hot until I will leave the gavrage door open. The recall was for the ABS system to hae a fuse system replaced that could affect more than breaks (this is what I was told). Specifically, the car was at risk for catching on fire because of this fuse. My ABS caution light is on along with other warnings and because of the recall, I am having difficulty getting my car serviced. I called Genesis Corporate and he told me not to park the car in the garage and he asked if I needed numbers to other dealerships for repair. My concern is why sale something that you are not equipped to repair? I want it documented that this car was supposedly repaired, but clearly there is something else going on I am not sure what your agency's role is with recall, but this is a government agency so I am assuming that you guys have some checks and balances in place for safety. There is something else going on with these vehicles When my car catches on fire with me in it or while parked in the garage at the hospital where I work, I wan you to know. Thank You
Additional Notes:
I have a Genesis G-80 2017 There was a recall earlier this year and I took my car in for that repair about a month ago. As of 7/12/21, my car feels hot from the floor up. My air conditioner works fine When I park my car in the garage and close the door, it is so hot until I will leave the gavrage door open. The recall was for the ABS system to hae a fuse system replaced that could affect more than breaks (this is what I was told). Specifically, the car was at risk for catching on fire because of this fuse. My ABS caution light is on along with other warnings and because of the recall, I am having difficulty getting my car serviced. I called Genesis Corporate and he told me not to park the car in the garage and he asked if I needed numbers to other dealerships for repair. My concern is why sale something that you are not equipped to repair? I want it documented that this car was supposedly repaired, but clearly there is something else going on I am not sure what your agency's role is with recall, but this is a government agency so I am assuming that you guys have some checks and balances in place for safety. There is something else going on with these vehicles When my car catches on fire with me in it or while parked in the garage at the hospital where I work, I wan you to know. Thank You
Mfg Campaign: 11426198
Recall Date: Jul 23, 2021
Hyundai Motor America
Defect Description:
SERVICE BRAKES
Potential Consequences:
Hyundai Motor America and Genesis Motor America are recalling my 2017 Genesis G80 vehicle to address a risk with anti-lock break system (ABS) modules because it could malfunction internally and case an electrical short over time potentially resulting in engine compartment fire. I contacted the dealership and they claim that do not have the required part to resolve the issue. Also they do not have an estimated delivery date for the part. Please advise.
Corrective Action:
Hyundai Motor America and Genesis Motor America are recalling my 2017 Genesis G80 vehicle to address a risk with anti-lock break system (ABS) modules because it could malfunction internally and case an electrical short over time potentially resulting in engine compartment fire. I contacted the dealership and they claim that do not have the required part to resolve the issue. Also they do not have an estimated delivery date for the part. Please advise.
Additional Notes:
Hyundai Motor America and Genesis Motor America are recalling my 2017 Genesis G80 vehicle to address a risk with anti-lock break system (ABS) modules because it could malfunction internally and case an electrical short over time potentially resulting in engine compartment fire. I contacted the dealership and they claim that do not have the required part to resolve the issue. Also they do not have an estimated delivery date for the part. Please advise.
Mfg Campaign: 11421688
Recall Date: Jun 21, 2021
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Hyundai Motor America and Genesis Motor America are recalling my 2017 Genesis G80 vehicle to address a risk with anti-lock break system (ABS) modules because it could malfunction internally and case an electrical short over time potentially resulting in engine compartment fire. I contacted the dealership and they claim that do not have the required part to resolve the issue. Also they do not have an estimated delivery date for the part. Please advise.
Corrective Action:
Hyundai Motor America and Genesis Motor America are recalling my 2017 Genesis G80 vehicle to address a risk with anti-lock break system (ABS) modules because it could malfunction internally and case an electrical short over time potentially resulting in engine compartment fire. I contacted the dealership and they claim that do not have the required part to resolve the issue. Also they do not have an estimated delivery date for the part. Please advise.
Additional Notes:
Hyundai Motor America and Genesis Motor America are recalling my 2017 Genesis G80 vehicle to address a risk with anti-lock break system (ABS) modules because it could malfunction internally and case an electrical short over time potentially resulting in engine compartment fire. I contacted the dealership and they claim that do not have the required part to resolve the issue. Also they do not have an estimated delivery date for the part. Please advise.
Mfg Campaign: 11421688
Recall Date: Jun 21, 2021
Hyundai Motor America
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2017 Genesis G80. The contact received an email from Carfax of NHTSA Campaign Number: 21V160000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact called the local dealer and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2017 Genesis G80. The contact received an email from Carfax of NHTSA Campaign Number: 21V160000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact called the local dealer and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2017 Genesis G80. The contact received an email from Carfax of NHTSA Campaign Number: 21V160000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact called the local dealer and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11419196
Recall Date: Jun 1, 2021
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