Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2019-2022 Veloster N, 2019-2023 Genesis G70, 2022-2023 Elantra N, and Kona N vehicles. The fuel pump may fail, which can result in a loss of drive power.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 262-023G
Recall Date: Sep 6, 2024
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2018-2020 Genesis G80, 2017-2022 G90, and 2019-2022 G70 vehicles equipped with a 3.3-liter V6 turbocharged engine. The left turbocharger oil feed pipe may deteriorate and leak oil.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 019G
Recall Date: Mar 8, 2024
Consumer Complaints
23 ComplaintsHyundai Motor America
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
The contact owns a 2022 Genesis G70. The contact stated that while driving at various speeds with the Adaptive Cruise Control activated, the vehicle experienced phantom braking without another vehicle being nearby. The contact stated that the system would be activated by a shadow within the detection zone of the vehicle. The vehicle was towed to the dealer who was unable to identify the cause of the failure. The vehicle had not been repaired. The failure had occurred approximately 20 times. The manufacturer was made aware of the failure. The approximate failure mileage was 4,300.
Corrective Action:
The contact owns a 2022 Genesis G70. The contact stated that while driving at various speeds with the Adaptive Cruise Control activated, the vehicle experienced phantom braking without another vehicle being nearby. The contact stated that the system would be activated by a shadow within the detection zone of the vehicle. The vehicle was towed to the dealer who was unable to identify the cause of the failure. The vehicle had not been repaired. The failure had occurred approximately 20 times. The manufacturer was made aware of the failure. The approximate failure mileage was 4,300.
Additional Notes:
The contact owns a 2022 Genesis G70. The contact stated that while driving at various speeds with the Adaptive Cruise Control activated, the vehicle experienced phantom braking without another vehicle being nearby. The contact stated that the system would be activated by a shadow within the detection zone of the vehicle. The vehicle was towed to the dealer who was unable to identify the cause of the failure. The vehicle had not been repaired. The failure had occurred approximately 20 times. The manufacturer was made aware of the failure. The approximate failure mileage was 4,300.
Mfg Campaign: 11504378
Recall Date: Jan 30, 2023
Hyundai Motor America
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Upon pressing the gas pedal to start the car moving after a light turned green, vehicle shuddered, all dash lights came on and vehicle was unable to do anything but coast at a dangerously slow speed. Check engine light remained lit. I pulled over and turned off the engine and called the Genesis connected service with offered a repair slot. I waited awhile and restarted the car which turned on but remained in “limp mode” without significant gas boost and would not go over 40mph. I returned the car to the used car lot the following day. This car’s odometer read leas than 5K miles at this time, and was a 2022 model year.
Corrective Action:
Upon pressing the gas pedal to start the car moving after a light turned green, vehicle shuddered, all dash lights came on and vehicle was unable to do anything but coast at a dangerously slow speed. Check engine light remained lit. I pulled over and turned off the engine and called the Genesis connected service with offered a repair slot. I waited awhile and restarted the car which turned on but remained in “limp mode” without significant gas boost and would not go over 40mph. I returned the car to the used car lot the following day. This car’s odometer read leas than 5K miles at this time, and was a 2022 model year.
Additional Notes:
Upon pressing the gas pedal to start the car moving after a light turned green, vehicle shuddered, all dash lights came on and vehicle was unable to do anything but coast at a dangerously slow speed. Check engine light remained lit. I pulled over and turned off the engine and called the Genesis connected service with offered a repair slot. I waited awhile and restarted the car which turned on but remained in “limp mode” without significant gas boost and would not go over 40mph. I returned the car to the used car lot the following day. This car’s odometer read leas than 5K miles at this time, and was a 2022 model year.
Mfg Campaign: 11497802
Recall Date: Dec 16, 2022
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Popping and cracking sound since the 3rd day I owned the car- a new Genesis G70. It is now at the dealer for the 3rd time and they said the sunroof assembly may need to be replaced. I saw on a forum about Hyundais (Genesis is owned by the same) having issues with exploding sunroofs and the precursor was the sound I am experiencing. I am not alone as I saw on the Genesis forum MANY owners are having the same issue. In addition I am having a popping and cracking noise from the dash which is not being addressed and the car overall is shaky. This all started at 150 miles on the car and I’ve been driving loaners now more than my actual car. I am writing because if there is something inherently wrong with this model something needs to be done and I’ve been getting the run around from the dealership and Genesis corporate has yet to contact me and should have given the dealership is legally suppose to notify them within 7 days and the first work order was established on May 18th I believe. It’s now June 11th and the third time my car is in at the dealership it was purchased at. When I saw that post about sunroofs exploding I got very nervous and I do not want to see that happen to anyone.
Corrective Action:
Popping and cracking sound since the 3rd day I owned the car- a new Genesis G70. It is now at the dealer for the 3rd time and they said the sunroof assembly may need to be replaced. I saw on a forum about Hyundais (Genesis is owned by the same) having issues with exploding sunroofs and the precursor was the sound I am experiencing. I am not alone as I saw on the Genesis forum MANY owners are having the same issue. In addition I am having a popping and cracking noise from the dash which is not being addressed and the car overall is shaky. This all started at 150 miles on the car and I’ve been driving loaners now more than my actual car. I am writing because if there is something inherently wrong with this model something needs to be done and I’ve been getting the run around from the dealership and Genesis corporate has yet to contact me and should have given the dealership is legally suppose to notify them within 7 days and the first work order was established on May 18th I believe. It’s now June 11th and the third time my car is in at the dealership it was purchased at. When I saw that post about sunroofs exploding I got very nervous and I do not want to see that happen to anyone.
Additional Notes:
Popping and cracking sound since the 3rd day I owned the car- a new Genesis G70. It is now at the dealer for the 3rd time and they said the sunroof assembly may need to be replaced. I saw on a forum about Hyundais (Genesis is owned by the same) having issues with exploding sunroofs and the precursor was the sound I am experiencing. I am not alone as I saw on the Genesis forum MANY owners are having the same issue. In addition I am having a popping and cracking noise from the dash which is not being addressed and the car overall is shaky. This all started at 150 miles on the car and I’ve been driving loaners now more than my actual car. I am writing because if there is something inherently wrong with this model something needs to be done and I’ve been getting the run around from the dealership and Genesis corporate has yet to contact me and should have given the dealership is legally suppose to notify them within 7 days and the first work order was established on May 18th I believe. It’s now June 11th and the third time my car is in at the dealership it was purchased at. When I saw that post about sunroofs exploding I got very nervous and I do not want to see that happen to anyone.
Mfg Campaign: 11468811
Recall Date: Jun 11, 2022
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