Complaints & Recalls
Official Safety Recalls - Important!
8 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2019-2022 Veloster N, 2019-2023 Genesis G70, 2022-2023 Elantra N, and Kona N vehicles. The fuel pump may fail, which can result in a loss of drive power.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 262-023G
Recall Date: Sep 6, 2024
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2018-2020 Genesis G80, 2017-2022 G90, and 2019-2022 G70 vehicles equipped with a 3.3-liter V6 turbocharged engine. The left turbocharger oil feed pipe may deteriorate and leak oil.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 019G
Recall Date: Mar 8, 2024
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2015-2016 Genesis, 2017-2019 Genesis G80, Genesis G90, and 2019 Genesis G70 vehicles. Water may enter the starter solenoid and cause an electrical short, which can result in an engine compartment fire while parked or driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 254 (H), 018G (G)
Recall Date: Feb 13, 2024
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2020 Sonata and Sonata Hybrid, and 2019 Genesis G70 vehicles. The trunk latch may become damaged, preventing the opening of the trunk from the inside. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 401, "Internal Trunk Release."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 221/010G
Recall Date: Mar 28, 2022
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2019-2021 Genesis G70 vehicles. The Anti-Lock Brake System (ABS) module could malfunction and short circuit.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 007G
Recall Date: Mar 10, 2021
Consumer Complaints
73 ComplaintsHyundai Motor America
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Component that failed: Driver-side mirror actuator on my 2019 Genesis G70 3.3T (power-folding, auto-dimming mirror). It intermittently malfunctions by tilting completely up or down without input, making it impossible to see out of the mirror while driving. Safety risk: Yes — this defect significantly compromises visibility on the driver’s side, especially when changing lanes or merging. It has nearly caused multiple accidents due to blind spot obstruction. Reproduction/confirmation: Yes — the issue was originally diagnosed and repaired under warranty by Genesis of Cumming in July 2023. The exact same issue has recurred. Genesis of Gwinnett has confirmed the mirror needs replacement but refuses coverage. Inspection: The vehicle has been inspected by multiple Genesis dealerships and was referred from Classic Collision (where mirror was replaced during accident repair). All agree the part is malfunctioning again, but Genesis Motor America has refused further assistance. Warning lamps/messages: There were no warning lights, but the failure presents physically as the mirror moving on its own without any driver input and staying locked in an unusable position until manually readjusted — sometimes repeatedly during the same drive. Assessment: This is a safety-critical failure that Genesis previously repaired under warranty and has now refused to take responsibility for. The issue affects visibility and endangers both the driver and others on the road.
Corrective Action:
Component that failed: Driver-side mirror actuator on my 2019 Genesis G70 3.3T (power-folding, auto-dimming mirror). It intermittently malfunctions by tilting completely up or down without input, making it impossible to see out of the mirror while driving. Safety risk: Yes — this defect significantly compromises visibility on the driver’s side, especially when changing lanes or merging. It has nearly caused multiple accidents due to blind spot obstruction. Reproduction/confirmation: Yes — the issue was originally diagnosed and repaired under warranty by Genesis of Cumming in July 2023. The exact same issue has recurred. Genesis of Gwinnett has confirmed the mirror needs replacement but refuses coverage. Inspection: The vehicle has been inspected by multiple Genesis dealerships and was referred from Classic Collision (where mirror was replaced during accident repair). All agree the part is malfunctioning again, but Genesis Motor America has refused further assistance. Warning lamps/messages: There were no warning lights, but the failure presents physically as the mirror moving on its own without any driver input and staying locked in an unusable position until manually readjusted — sometimes repeatedly during the same drive. Assessment: This is a safety-critical failure that Genesis previously repaired under warranty and has now refused to take responsibility for. The issue affects visibility and endangers both the driver and others on the road.
Additional Notes:
Component that failed: Driver-side mirror actuator on my 2019 Genesis G70 3.3T (power-folding, auto-dimming mirror). It intermittently malfunctions by tilting completely up or down without input, making it impossible to see out of the mirror while driving. Safety risk: Yes — this defect significantly compromises visibility on the driver’s side, especially when changing lanes or merging. It has nearly caused multiple accidents due to blind spot obstruction. Reproduction/confirmation: Yes — the issue was originally diagnosed and repaired under warranty by Genesis of Cumming in July 2023. The exact same issue has recurred. Genesis of Gwinnett has confirmed the mirror needs replacement but refuses coverage. Inspection: The vehicle has been inspected by multiple Genesis dealerships and was referred from Classic Collision (where mirror was replaced during accident repair). All agree the part is malfunctioning again, but Genesis Motor America has refused further assistance. Warning lamps/messages: There were no warning lights, but the failure presents physically as the mirror moving on its own without any driver input and staying locked in an unusable position until manually readjusted — sometimes repeatedly during the same drive. Assessment: This is a safety-critical failure that Genesis previously repaired under warranty and has now refused to take responsibility for. The issue affects visibility and endangers both the driver and others on the road.
Mfg Campaign: 11668002
Recall Date: Jun 19, 2025
Hyundai Motor America
Defect Description:
LANE DEPARTURE: BLIND SPOT DETECTION
Potential Consequences:
Component that failed: Driver-side mirror actuator on my 2019 Genesis G70 3.3T (power-folding, auto-dimming mirror). It intermittently malfunctions by tilting completely up or down without input, making it impossible to see out of the mirror while driving. Safety risk: Yes — this defect significantly compromises visibility on the driver’s side, especially when changing lanes or merging. It has nearly caused multiple accidents due to blind spot obstruction. Reproduction/confirmation: Yes — the issue was originally diagnosed and repaired under warranty by Genesis of Cumming in July 2023. The exact same issue has recurred. Genesis of Gwinnett has confirmed the mirror needs replacement but refuses coverage. Inspection: The vehicle has been inspected by multiple Genesis dealerships and was referred from Classic Collision (where mirror was replaced during accident repair). All agree the part is malfunctioning again, but Genesis Motor America has refused further assistance. Warning lamps/messages: There were no warning lights, but the failure presents physically as the mirror moving on its own without any driver input and staying locked in an unusable position until manually readjusted — sometimes repeatedly during the same drive. Assessment: This is a safety-critical failure that Genesis previously repaired under warranty and has now refused to take responsibility for. The issue affects visibility and endangers both the driver and others on the road.
Corrective Action:
Component that failed: Driver-side mirror actuator on my 2019 Genesis G70 3.3T (power-folding, auto-dimming mirror). It intermittently malfunctions by tilting completely up or down without input, making it impossible to see out of the mirror while driving. Safety risk: Yes — this defect significantly compromises visibility on the driver’s side, especially when changing lanes or merging. It has nearly caused multiple accidents due to blind spot obstruction. Reproduction/confirmation: Yes — the issue was originally diagnosed and repaired under warranty by Genesis of Cumming in July 2023. The exact same issue has recurred. Genesis of Gwinnett has confirmed the mirror needs replacement but refuses coverage. Inspection: The vehicle has been inspected by multiple Genesis dealerships and was referred from Classic Collision (where mirror was replaced during accident repair). All agree the part is malfunctioning again, but Genesis Motor America has refused further assistance. Warning lamps/messages: There were no warning lights, but the failure presents physically as the mirror moving on its own without any driver input and staying locked in an unusable position until manually readjusted — sometimes repeatedly during the same drive. Assessment: This is a safety-critical failure that Genesis previously repaired under warranty and has now refused to take responsibility for. The issue affects visibility and endangers both the driver and others on the road.
Additional Notes:
Component that failed: Driver-side mirror actuator on my 2019 Genesis G70 3.3T (power-folding, auto-dimming mirror). It intermittently malfunctions by tilting completely up or down without input, making it impossible to see out of the mirror while driving. Safety risk: Yes — this defect significantly compromises visibility on the driver’s side, especially when changing lanes or merging. It has nearly caused multiple accidents due to blind spot obstruction. Reproduction/confirmation: Yes — the issue was originally diagnosed and repaired under warranty by Genesis of Cumming in July 2023. The exact same issue has recurred. Genesis of Gwinnett has confirmed the mirror needs replacement but refuses coverage. Inspection: The vehicle has been inspected by multiple Genesis dealerships and was referred from Classic Collision (where mirror was replaced during accident repair). All agree the part is malfunctioning again, but Genesis Motor America has refused further assistance. Warning lamps/messages: There were no warning lights, but the failure presents physically as the mirror moving on its own without any driver input and staying locked in an unusable position until manually readjusted — sometimes repeatedly during the same drive. Assessment: This is a safety-critical failure that Genesis previously repaired under warranty and has now refused to take responsibility for. The issue affects visibility and endangers both the driver and others on the road.
Mfg Campaign: 11668002
Recall Date: Jun 19, 2025
Hyundai Motor America
Defect Description:
LANE DEPARTURE: ASSIST
Potential Consequences:
Component that failed: Driver-side mirror actuator on my 2019 Genesis G70 3.3T (power-folding, auto-dimming mirror). It intermittently malfunctions by tilting completely up or down without input, making it impossible to see out of the mirror while driving. Safety risk: Yes — this defect significantly compromises visibility on the driver’s side, especially when changing lanes or merging. It has nearly caused multiple accidents due to blind spot obstruction. Reproduction/confirmation: Yes — the issue was originally diagnosed and repaired under warranty by Genesis of Cumming in July 2023. The exact same issue has recurred. Genesis of Gwinnett has confirmed the mirror needs replacement but refuses coverage. Inspection: The vehicle has been inspected by multiple Genesis dealerships and was referred from Classic Collision (where mirror was replaced during accident repair). All agree the part is malfunctioning again, but Genesis Motor America has refused further assistance. Warning lamps/messages: There were no warning lights, but the failure presents physically as the mirror moving on its own without any driver input and staying locked in an unusable position until manually readjusted — sometimes repeatedly during the same drive. Assessment: This is a safety-critical failure that Genesis previously repaired under warranty and has now refused to take responsibility for. The issue affects visibility and endangers both the driver and others on the road.
Corrective Action:
Component that failed: Driver-side mirror actuator on my 2019 Genesis G70 3.3T (power-folding, auto-dimming mirror). It intermittently malfunctions by tilting completely up or down without input, making it impossible to see out of the mirror while driving. Safety risk: Yes — this defect significantly compromises visibility on the driver’s side, especially when changing lanes or merging. It has nearly caused multiple accidents due to blind spot obstruction. Reproduction/confirmation: Yes — the issue was originally diagnosed and repaired under warranty by Genesis of Cumming in July 2023. The exact same issue has recurred. Genesis of Gwinnett has confirmed the mirror needs replacement but refuses coverage. Inspection: The vehicle has been inspected by multiple Genesis dealerships and was referred from Classic Collision (where mirror was replaced during accident repair). All agree the part is malfunctioning again, but Genesis Motor America has refused further assistance. Warning lamps/messages: There were no warning lights, but the failure presents physically as the mirror moving on its own without any driver input and staying locked in an unusable position until manually readjusted — sometimes repeatedly during the same drive. Assessment: This is a safety-critical failure that Genesis previously repaired under warranty and has now refused to take responsibility for. The issue affects visibility and endangers both the driver and others on the road.
Additional Notes:
Component that failed: Driver-side mirror actuator on my 2019 Genesis G70 3.3T (power-folding, auto-dimming mirror). It intermittently malfunctions by tilting completely up or down without input, making it impossible to see out of the mirror while driving. Safety risk: Yes — this defect significantly compromises visibility on the driver’s side, especially when changing lanes or merging. It has nearly caused multiple accidents due to blind spot obstruction. Reproduction/confirmation: Yes — the issue was originally diagnosed and repaired under warranty by Genesis of Cumming in July 2023. The exact same issue has recurred. Genesis of Gwinnett has confirmed the mirror needs replacement but refuses coverage. Inspection: The vehicle has been inspected by multiple Genesis dealerships and was referred from Classic Collision (where mirror was replaced during accident repair). All agree the part is malfunctioning again, but Genesis Motor America has refused further assistance. Warning lamps/messages: There were no warning lights, but the failure presents physically as the mirror moving on its own without any driver input and staying locked in an unusable position until manually readjusted — sometimes repeatedly during the same drive. Assessment: This is a safety-critical failure that Genesis previously repaired under warranty and has now refused to take responsibility for. The issue affects visibility and endangers both the driver and others on the road.
Mfg Campaign: 11668002
Recall Date: Jun 19, 2025
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Oil pressure sensor in the engine failed. This issue is critical and unsafe due to driver distraction and making sure their engine will not seize. I had to pull over on the side of the highway, and risk endangering myself and others. The problem has been confirmed my multiple independent shops and dealers, and a lot of other owners of this vehicle have been experiencing the same issue. The vehicle has not been inspected by the police, only by the dealer. Their argument is that it is not covered under warranty and it does not violate safety regulations. There were no symptoms of the issue whatsoever. Only a warning lamp as soon as it occurred, freaking out drivers.
Corrective Action:
Oil pressure sensor in the engine failed. This issue is critical and unsafe due to driver distraction and making sure their engine will not seize. I had to pull over on the side of the highway, and risk endangering myself and others. The problem has been confirmed my multiple independent shops and dealers, and a lot of other owners of this vehicle have been experiencing the same issue. The vehicle has not been inspected by the police, only by the dealer. Their argument is that it is not covered under warranty and it does not violate safety regulations. There were no symptoms of the issue whatsoever. Only a warning lamp as soon as it occurred, freaking out drivers.
Additional Notes:
Oil pressure sensor in the engine failed. This issue is critical and unsafe due to driver distraction and making sure their engine will not seize. I had to pull over on the side of the highway, and risk endangering myself and others. The problem has been confirmed my multiple independent shops and dealers, and a lot of other owners of this vehicle have been experiencing the same issue. The vehicle has not been inspected by the police, only by the dealer. Their argument is that it is not covered under warranty and it does not violate safety regulations. There were no symptoms of the issue whatsoever. Only a warning lamp as soon as it occurred, freaking out drivers.
Mfg Campaign: 11665398
Recall Date: Jun 6, 2025
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
On my 2019 G70, the A/C started blowing warm air and had the dealership diagnosis come back with a leaking evaporator. After doing about 20 minutes of research, I have found multiple forums talking about this failing after about 5 years or 50k-60k miles. I even was able to confirm from the service advisor that the A/C on a lot of early Genesis models come in for the same or similar repairs. For a part that typically lasts 10-15 or the life of the car in most makes, this is extremely concerning, especially living in areas where it is very hot most of the year. I have had the car inspected by the dealer and two independent repair shop and all were able to reproduce the same diagnosis. There were no indicators that this would be a potential issue from my past general maintenance services at the dealership and no symptoms that would lead me to believe that anything with the A/C was starting to fail. One day while driving, the cold air just stopped and was only blowing warm air. Outside of general discomfort while driving for more than several minutes, this is a major safety concern, like I stated above, and being in a very hot environment almost year-round, not having A/C in my car isn't really up for discussion.
Corrective Action:
On my 2019 G70, the A/C started blowing warm air and had the dealership diagnosis come back with a leaking evaporator. After doing about 20 minutes of research, I have found multiple forums talking about this failing after about 5 years or 50k-60k miles. I even was able to confirm from the service advisor that the A/C on a lot of early Genesis models come in for the same or similar repairs. For a part that typically lasts 10-15 or the life of the car in most makes, this is extremely concerning, especially living in areas where it is very hot most of the year. I have had the car inspected by the dealer and two independent repair shop and all were able to reproduce the same diagnosis. There were no indicators that this would be a potential issue from my past general maintenance services at the dealership and no symptoms that would lead me to believe that anything with the A/C was starting to fail. One day while driving, the cold air just stopped and was only blowing warm air. Outside of general discomfort while driving for more than several minutes, this is a major safety concern, like I stated above, and being in a very hot environment almost year-round, not having A/C in my car isn't really up for discussion.
Additional Notes:
On my 2019 G70, the A/C started blowing warm air and had the dealership diagnosis come back with a leaking evaporator. After doing about 20 minutes of research, I have found multiple forums talking about this failing after about 5 years or 50k-60k miles. I even was able to confirm from the service advisor that the A/C on a lot of early Genesis models come in for the same or similar repairs. For a part that typically lasts 10-15 or the life of the car in most makes, this is extremely concerning, especially living in areas where it is very hot most of the year. I have had the car inspected by the dealer and two independent repair shop and all were able to reproduce the same diagnosis. There were no indicators that this would be a potential issue from my past general maintenance services at the dealership and no symptoms that would lead me to believe that anything with the A/C was starting to fail. One day while driving, the cold air just stopped and was only blowing warm air. Outside of general discomfort while driving for more than several minutes, this is a major safety concern, like I stated above, and being in a very hot environment almost year-round, not having A/C in my car isn't really up for discussion.
Mfg Campaign: 11662915
Recall Date: May 24, 2025
Hyundai Motor America
Defect Description:
ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:PRESSURE/TEMPERATURE SENSOR
Potential Consequences:
Got an oil change on [XXX] , and 8 days after my oil light turned on. When I'm driving it turns off. When I'm on a stand still it turns on. When I give it a little gas on a stand still it turns off. My local Genesis Dealership thinks my Oil pressure switch can be failing. These cars are manufactured in Korea and have had a recall on them in Korea for similar issues since around 2021 of November. To me this is definitely a safety issue and such be addressed as such. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Got an oil change on [XXX] , and 8 days after my oil light turned on. When I'm driving it turns off. When I'm on a stand still it turns on. When I give it a little gas on a stand still it turns off. My local Genesis Dealership thinks my Oil pressure switch can be failing. These cars are manufactured in Korea and have had a recall on them in Korea for similar issues since around 2021 of November. To me this is definitely a safety issue and such be addressed as such. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Got an oil change on [XXX] , and 8 days after my oil light turned on. When I'm driving it turns off. When I'm on a stand still it turns on. When I give it a little gas on a stand still it turns off. My local Genesis Dealership thinks my Oil pressure switch can be failing. These cars are manufactured in Korea and have had a recall on them in Korea for similar issues since around 2021 of November. To me this is definitely a safety issue and such be addressed as such. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11643156
Recall Date: Feb 17, 2025
Hyundai Motor America
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
5 times in the last 3 months the vehicle stalled while coming to a stop to put in park once, and 4 other times when the vehicle was off and parked, then started. The vehicle immediately began to stall out sounding as if it wasn't getting enough fuel. The last 2 times it stalled when being started, the vehicle remained on once I gave it a little gas by pressing the gas pedal when the stall started. The dealership is aware and performed a software update stating no components needed replaced and to keep an eye on it and a record of when it happens. Although it's believed to be an issue with the fuel pump, this specific one is not listed under the fuel pump recall.
Corrective Action:
5 times in the last 3 months the vehicle stalled while coming to a stop to put in park once, and 4 other times when the vehicle was off and parked, then started. The vehicle immediately began to stall out sounding as if it wasn't getting enough fuel. The last 2 times it stalled when being started, the vehicle remained on once I gave it a little gas by pressing the gas pedal when the stall started. The dealership is aware and performed a software update stating no components needed replaced and to keep an eye on it and a record of when it happens. Although it's believed to be an issue with the fuel pump, this specific one is not listed under the fuel pump recall.
Additional Notes:
5 times in the last 3 months the vehicle stalled while coming to a stop to put in park once, and 4 other times when the vehicle was off and parked, then started. The vehicle immediately began to stall out sounding as if it wasn't getting enough fuel. The last 2 times it stalled when being started, the vehicle remained on once I gave it a little gas by pressing the gas pedal when the stall started. The dealership is aware and performed a software update stating no components needed replaced and to keep an eye on it and a record of when it happens. Although it's believed to be an issue with the fuel pump, this specific one is not listed under the fuel pump recall.
Mfg Campaign: 11638570
Recall Date: Jan 25, 2025
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
5 times in the last 3 months the vehicle stalled while coming to a stop to put in park once, and 4 other times when the vehicle was off and parked, then started. The vehicle immediately began to stall out sounding as if it wasn't getting enough fuel. The last 2 times it stalled when being started, the vehicle remained on once I gave it a little gas by pressing the gas pedal when the stall started. The dealership is aware and performed a software update stating no components needed replaced and to keep an eye on it and a record of when it happens. Although it's believed to be an issue with the fuel pump, this specific one is not listed under the fuel pump recall.
Corrective Action:
5 times in the last 3 months the vehicle stalled while coming to a stop to put in park once, and 4 other times when the vehicle was off and parked, then started. The vehicle immediately began to stall out sounding as if it wasn't getting enough fuel. The last 2 times it stalled when being started, the vehicle remained on once I gave it a little gas by pressing the gas pedal when the stall started. The dealership is aware and performed a software update stating no components needed replaced and to keep an eye on it and a record of when it happens. Although it's believed to be an issue with the fuel pump, this specific one is not listed under the fuel pump recall.
Additional Notes:
5 times in the last 3 months the vehicle stalled while coming to a stop to put in park once, and 4 other times when the vehicle was off and parked, then started. The vehicle immediately began to stall out sounding as if it wasn't getting enough fuel. The last 2 times it stalled when being started, the vehicle remained on once I gave it a little gas by pressing the gas pedal when the stall started. The dealership is aware and performed a software update stating no components needed replaced and to keep an eye on it and a record of when it happens. Although it's believed to be an issue with the fuel pump, this specific one is not listed under the fuel pump recall.
Mfg Campaign: 11638570
Recall Date: Jan 25, 2025
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
5 times in the last 3 months the vehicle stalled while coming to a stop to put in park once, and 4 other times when the vehicle was off and parked, then started. The vehicle immediately began to stall out sounding as if it wasn't getting enough fuel. The last 2 times it stalled when being started, the vehicle remained on once I gave it a little gas by pressing the gas pedal when the stall started. The dealership is aware and performed a software update stating no components needed replaced and to keep an eye on it and a record of when it happens. Although it's believed to be an issue with the fuel pump, this specific one is not listed under the fuel pump recall.
Corrective Action:
5 times in the last 3 months the vehicle stalled while coming to a stop to put in park once, and 4 other times when the vehicle was off and parked, then started. The vehicle immediately began to stall out sounding as if it wasn't getting enough fuel. The last 2 times it stalled when being started, the vehicle remained on once I gave it a little gas by pressing the gas pedal when the stall started. The dealership is aware and performed a software update stating no components needed replaced and to keep an eye on it and a record of when it happens. Although it's believed to be an issue with the fuel pump, this specific one is not listed under the fuel pump recall.
Additional Notes:
5 times in the last 3 months the vehicle stalled while coming to a stop to put in park once, and 4 other times when the vehicle was off and parked, then started. The vehicle immediately began to stall out sounding as if it wasn't getting enough fuel. The last 2 times it stalled when being started, the vehicle remained on once I gave it a little gas by pressing the gas pedal when the stall started. The dealership is aware and performed a software update stating no components needed replaced and to keep an eye on it and a record of when it happens. Although it's believed to be an issue with the fuel pump, this specific one is not listed under the fuel pump recall.
Mfg Campaign: 11638570
Recall Date: Jan 25, 2025
Hyundai Motor America
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2019 Genesis G70. The contact stated that while driving 45-50 MPH and merging onto the highway, the accelerator pedal was depressed, but the vehicle jerked and failed to respond while the RPMs increased. The contact exited the highway and continued driving at a slow speed. The contact stated that the failure recurred several times while driving and exceeding 30 MPH. The contact received notification of NHTSA Campaign Number: 24V528000 (Fuel System, Gasoline); and related the failure to the recall. The vehicle was taken to the dealer, where the engine control module software update was performed; however, the contact stated that while driving from the dealer's parking lot, the check engine warning light illuminated. The vehicle was taken back to the dealer; however, the dealer informed the contact there was no earlier availability to diagnose the vehicle. The dealer referred the contact to Napleton's West Palm Beach Hyundai (2301 Okeechobee Blvd, West Palm Beach, FL 33409), where it was diagnosed that the failure was related to the GDI fuel pump. The second dealer informed the contact that the recall repair was not performed correctly and referred the contact back to the first dealer. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The manufacturer attempted to contact the first dealer, but the first dealer had been unreachable. The manufacturer had not provided any further assistance. The failure mileage was approximately 45,980.
Corrective Action:
The contact owns a 2019 Genesis G70. The contact stated that while driving 45-50 MPH and merging onto the highway, the accelerator pedal was depressed, but the vehicle jerked and failed to respond while the RPMs increased. The contact exited the highway and continued driving at a slow speed. The contact stated that the failure recurred several times while driving and exceeding 30 MPH. The contact received notification of NHTSA Campaign Number: 24V528000 (Fuel System, Gasoline); and related the failure to the recall. The vehicle was taken to the dealer, where the engine control module software update was performed; however, the contact stated that while driving from the dealer's parking lot, the check engine warning light illuminated. The vehicle was taken back to the dealer; however, the dealer informed the contact there was no earlier availability to diagnose the vehicle. The dealer referred the contact to Napleton's West Palm Beach Hyundai (2301 Okeechobee Blvd, West Palm Beach, FL 33409), where it was diagnosed that the failure was related to the GDI fuel pump. The second dealer informed the contact that the recall repair was not performed correctly and referred the contact back to the first dealer. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The manufacturer attempted to contact the first dealer, but the first dealer had been unreachable. The manufacturer had not provided any further assistance. The failure mileage was approximately 45,980.
Additional Notes:
The contact owns a 2019 Genesis G70. The contact stated that while driving 45-50 MPH and merging onto the highway, the accelerator pedal was depressed, but the vehicle jerked and failed to respond while the RPMs increased. The contact exited the highway and continued driving at a slow speed. The contact stated that the failure recurred several times while driving and exceeding 30 MPH. The contact received notification of NHTSA Campaign Number: 24V528000 (Fuel System, Gasoline); and related the failure to the recall. The vehicle was taken to the dealer, where the engine control module software update was performed; however, the contact stated that while driving from the dealer's parking lot, the check engine warning light illuminated. The vehicle was taken back to the dealer; however, the dealer informed the contact there was no earlier availability to diagnose the vehicle. The dealer referred the contact to Napleton's West Palm Beach Hyundai (2301 Okeechobee Blvd, West Palm Beach, FL 33409), where it was diagnosed that the failure was related to the GDI fuel pump. The second dealer informed the contact that the recall repair was not performed correctly and referred the contact back to the first dealer. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The manufacturer attempted to contact the first dealer, but the first dealer had been unreachable. The manufacturer had not provided any further assistance. The failure mileage was approximately 45,980.
Mfg Campaign: 11636291
Recall Date: Jan 16, 2025
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2019 Genesis G70. The contact stated that while driving 45-50 MPH and merging onto the highway, the accelerator pedal was depressed, but the vehicle jerked and failed to respond while the RPMs increased. The contact exited the highway and continued driving at a slow speed. The contact stated that the failure recurred several times while driving and exceeding 30 MPH. The contact received notification of NHTSA Campaign Number: 24V528000 (Fuel System, Gasoline); and related the failure to the recall. The vehicle was taken to the dealer, where the engine control module software update was performed; however, the contact stated that while driving from the dealer's parking lot, the check engine warning light illuminated. The vehicle was taken back to the dealer; however, the dealer informed the contact there was no earlier availability to diagnose the vehicle. The dealer referred the contact to Napleton's West Palm Beach Hyundai (2301 Okeechobee Blvd, West Palm Beach, FL 33409), where it was diagnosed that the failure was related to the GDI fuel pump. The second dealer informed the contact that the recall repair was not performed correctly and referred the contact back to the first dealer. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The manufacturer attempted to contact the first dealer, but the first dealer had been unreachable. The manufacturer had not provided any further assistance. The failure mileage was approximately 45,980.
Corrective Action:
The contact owns a 2019 Genesis G70. The contact stated that while driving 45-50 MPH and merging onto the highway, the accelerator pedal was depressed, but the vehicle jerked and failed to respond while the RPMs increased. The contact exited the highway and continued driving at a slow speed. The contact stated that the failure recurred several times while driving and exceeding 30 MPH. The contact received notification of NHTSA Campaign Number: 24V528000 (Fuel System, Gasoline); and related the failure to the recall. The vehicle was taken to the dealer, where the engine control module software update was performed; however, the contact stated that while driving from the dealer's parking lot, the check engine warning light illuminated. The vehicle was taken back to the dealer; however, the dealer informed the contact there was no earlier availability to diagnose the vehicle. The dealer referred the contact to Napleton's West Palm Beach Hyundai (2301 Okeechobee Blvd, West Palm Beach, FL 33409), where it was diagnosed that the failure was related to the GDI fuel pump. The second dealer informed the contact that the recall repair was not performed correctly and referred the contact back to the first dealer. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The manufacturer attempted to contact the first dealer, but the first dealer had been unreachable. The manufacturer had not provided any further assistance. The failure mileage was approximately 45,980.
Additional Notes:
The contact owns a 2019 Genesis G70. The contact stated that while driving 45-50 MPH and merging onto the highway, the accelerator pedal was depressed, but the vehicle jerked and failed to respond while the RPMs increased. The contact exited the highway and continued driving at a slow speed. The contact stated that the failure recurred several times while driving and exceeding 30 MPH. The contact received notification of NHTSA Campaign Number: 24V528000 (Fuel System, Gasoline); and related the failure to the recall. The vehicle was taken to the dealer, where the engine control module software update was performed; however, the contact stated that while driving from the dealer's parking lot, the check engine warning light illuminated. The vehicle was taken back to the dealer; however, the dealer informed the contact there was no earlier availability to diagnose the vehicle. The dealer referred the contact to Napleton's West Palm Beach Hyundai (2301 Okeechobee Blvd, West Palm Beach, FL 33409), where it was diagnosed that the failure was related to the GDI fuel pump. The second dealer informed the contact that the recall repair was not performed correctly and referred the contact back to the first dealer. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The manufacturer attempted to contact the first dealer, but the first dealer had been unreachable. The manufacturer had not provided any further assistance. The failure mileage was approximately 45,980.
Mfg Campaign: 11636291
Recall Date: Jan 16, 2025
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
However, the oil pressure light seems to flash on and off when it wants too. After doing an oil change every 3,500k miles, it started to turn on recently. I’ve checked the oil and everything seems to be fine. I’ve seen multiple forums with others having the same defect and since the car is made in Korea, Korea has a recall for the same exact issue.Some people are being turned away from shops because of the location of oil pressure sensor but also cracking the aluminum the sensor sits in or in some the timing cover. Although the sensor only turns off when the car is higher rpm’s and driving, it’s still annoying to deal with when it’s a common defect with genesis but yet not a recall. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
However, the oil pressure light seems to flash on and off when it wants too. After doing an oil change every 3,500k miles, it started to turn on recently. I’ve checked the oil and everything seems to be fine. I’ve seen multiple forums with others having the same defect and since the car is made in Korea, Korea has a recall for the same exact issue.Some people are being turned away from shops because of the location of oil pressure sensor but also cracking the aluminum the sensor sits in or in some the timing cover. Although the sensor only turns off when the car is higher rpm’s and driving, it’s still annoying to deal with when it’s a common defect with genesis but yet not a recall. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
However, the oil pressure light seems to flash on and off when it wants too. After doing an oil change every 3,500k miles, it started to turn on recently. I’ve checked the oil and everything seems to be fine. I’ve seen multiple forums with others having the same defect and since the car is made in Korea, Korea has a recall for the same exact issue.Some people are being turned away from shops because of the location of oil pressure sensor but also cracking the aluminum the sensor sits in or in some the timing cover. Although the sensor only turns off when the car is higher rpm’s and driving, it’s still annoying to deal with when it’s a common defect with genesis but yet not a recall. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11626555
Recall Date: Nov 21, 2024
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
However, the oil pressure light seems to flash on and off when it wants too. After doing an oil change every 3,500k miles, it started to turn on recently. I’ve checked the oil and everything seems to be fine. I’ve seen multiple forums with others having the same defect and since the car is made in Korea, Korea has a recall for the same exact issue.Some people are being turned away from shops because of the location of oil pressure sensor but also cracking the aluminum the sensor sits in or in some the timing cover. Although the sensor only turns off when the car is higher rpm’s and driving, it’s still annoying to deal with when it’s a common defect with genesis but yet not a recall. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
However, the oil pressure light seems to flash on and off when it wants too. After doing an oil change every 3,500k miles, it started to turn on recently. I’ve checked the oil and everything seems to be fine. I’ve seen multiple forums with others having the same defect and since the car is made in Korea, Korea has a recall for the same exact issue.Some people are being turned away from shops because of the location of oil pressure sensor but also cracking the aluminum the sensor sits in or in some the timing cover. Although the sensor only turns off when the car is higher rpm’s and driving, it’s still annoying to deal with when it’s a common defect with genesis but yet not a recall. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
However, the oil pressure light seems to flash on and off when it wants too. After doing an oil change every 3,500k miles, it started to turn on recently. I’ve checked the oil and everything seems to be fine. I’ve seen multiple forums with others having the same defect and since the car is made in Korea, Korea has a recall for the same exact issue.Some people are being turned away from shops because of the location of oil pressure sensor but also cracking the aluminum the sensor sits in or in some the timing cover. Although the sensor only turns off when the car is higher rpm’s and driving, it’s still annoying to deal with when it’s a common defect with genesis but yet not a recall. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11626555
Recall Date: Nov 21, 2024
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
When driving the vehicle it feels as though as it stalls due to choking all or some of the fuel getting to the engine. This is most prone when accelerating fast. It feels as though the fuel is shut off or severely diminished as the vehicle will accelerate, but at a fraction (crawl) of the normal output available and accomplished in the past.
Corrective Action:
When driving the vehicle it feels as though as it stalls due to choking all or some of the fuel getting to the engine. This is most prone when accelerating fast. It feels as though the fuel is shut off or severely diminished as the vehicle will accelerate, but at a fraction (crawl) of the normal output available and accomplished in the past.
Additional Notes:
When driving the vehicle it feels as though as it stalls due to choking all or some of the fuel getting to the engine. This is most prone when accelerating fast. It feels as though the fuel is shut off or severely diminished as the vehicle will accelerate, but at a fraction (crawl) of the normal output available and accomplished in the past.
Mfg Campaign: 11623692
Recall Date: Nov 5, 2024
Hyundai Motor America
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
When driving the vehicle it feels as though as it stalls due to choking all or some of the fuel getting to the engine. This is most prone when accelerating fast. It feels as though the fuel is shut off or severely diminished as the vehicle will accelerate, but at a fraction (crawl) of the normal output available and accomplished in the past.
Corrective Action:
When driving the vehicle it feels as though as it stalls due to choking all or some of the fuel getting to the engine. This is most prone when accelerating fast. It feels as though the fuel is shut off or severely diminished as the vehicle will accelerate, but at a fraction (crawl) of the normal output available and accomplished in the past.
Additional Notes:
When driving the vehicle it feels as though as it stalls due to choking all or some of the fuel getting to the engine. This is most prone when accelerating fast. It feels as though the fuel is shut off or severely diminished as the vehicle will accelerate, but at a fraction (crawl) of the normal output available and accomplished in the past.
Mfg Campaign: 11623692
Recall Date: Nov 5, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
When driving the vehicle it feels as though as it stalls due to choking all or some of the fuel getting to the engine. This is most prone when accelerating fast. It feels as though the fuel is shut off or severely diminished as the vehicle will accelerate, but at a fraction (crawl) of the normal output available and accomplished in the past.
Corrective Action:
When driving the vehicle it feels as though as it stalls due to choking all or some of the fuel getting to the engine. This is most prone when accelerating fast. It feels as though the fuel is shut off or severely diminished as the vehicle will accelerate, but at a fraction (crawl) of the normal output available and accomplished in the past.
Additional Notes:
When driving the vehicle it feels as though as it stalls due to choking all or some of the fuel getting to the engine. This is most prone when accelerating fast. It feels as though the fuel is shut off or severely diminished as the vehicle will accelerate, but at a fraction (crawl) of the normal output available and accomplished in the past.
Mfg Campaign: 11623692
Recall Date: Nov 5, 2024
Hyundai Motor America
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2019 Genesis G70. The contact received notification of NHTSA Campaign Number: 24V528000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2019 Genesis G70. The contact received notification of NHTSA Campaign Number: 24V528000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2019 Genesis G70. The contact received notification of NHTSA Campaign Number: 24V528000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11618168
Recall Date: Oct 4, 2024
Hyundai Motor America
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
On numerous occasions, while driving with the adaptive cruise control on, at highway speeds, and no other vehicles near me, the system emits several beeps, shows that I'm close to a vehicle ahead of me (there isn't one), and initiates hard braking for maybe a couple of seconds. It is VERY disconcerting, and I haven't been able to find a common denominator for this issue, except that it seems to only happen during daylight hours, on sunny days. Should this happen while another car is following me, this could certainly cause an accident.
Corrective Action:
On numerous occasions, while driving with the adaptive cruise control on, at highway speeds, and no other vehicles near me, the system emits several beeps, shows that I'm close to a vehicle ahead of me (there isn't one), and initiates hard braking for maybe a couple of seconds. It is VERY disconcerting, and I haven't been able to find a common denominator for this issue, except that it seems to only happen during daylight hours, on sunny days. Should this happen while another car is following me, this could certainly cause an accident.
Additional Notes:
On numerous occasions, while driving with the adaptive cruise control on, at highway speeds, and no other vehicles near me, the system emits several beeps, shows that I'm close to a vehicle ahead of me (there isn't one), and initiates hard braking for maybe a couple of seconds. It is VERY disconcerting, and I haven't been able to find a common denominator for this issue, except that it seems to only happen during daylight hours, on sunny days. Should this happen while another car is following me, this could certainly cause an accident.
Mfg Campaign: 11615124
Recall Date: Sep 18, 2024
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I called the 2 dealers, Genesis of Southfield and Genesis of Dearborn to set an appointment to address the vehicles recalls. Genesis of Southfield stated they are unable to address the recall until next year. I called Genesis of Dearborn multiple times and when trying to make an appointment, either I am put in hold or hung up on. I have left multiple voicemails, and they still have not called me back. I called Genesis corporate to address the issue and they said they cannot get the dealers to perform the recall sooner then next year as well.
Corrective Action:
I called the 2 dealers, Genesis of Southfield and Genesis of Dearborn to set an appointment to address the vehicles recalls. Genesis of Southfield stated they are unable to address the recall until next year. I called Genesis of Dearborn multiple times and when trying to make an appointment, either I am put in hold or hung up on. I have left multiple voicemails, and they still have not called me back. I called Genesis corporate to address the issue and they said they cannot get the dealers to perform the recall sooner then next year as well.
Additional Notes:
I called the 2 dealers, Genesis of Southfield and Genesis of Dearborn to set an appointment to address the vehicles recalls. Genesis of Southfield stated they are unable to address the recall until next year. I called Genesis of Dearborn multiple times and when trying to make an appointment, either I am put in hold or hung up on. I have left multiple voicemails, and they still have not called me back. I called Genesis corporate to address the issue and they said they cannot get the dealers to perform the recall sooner then next year as well.
Mfg Campaign: 11615043
Recall Date: Sep 17, 2024
Hyundai Motor America
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2019 Genesis G70. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. In addition, the contact stated that the check engine warning light was illuminated. The vehicle was towed to the dealer where it was diagnosed with fuel pump failure; however, the contact was informed that the parts were not available to repair the vehicle. The contact was informed that he could pay for the repair out of pocket, and later be reimbursed. The contact received notification of NHTSA Campaign Number: 24V528000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and a case was filed. The failure mileage was 63,000. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2019 Genesis G70. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. In addition, the contact stated that the check engine warning light was illuminated. The vehicle was towed to the dealer where it was diagnosed with fuel pump failure; however, the contact was informed that the parts were not available to repair the vehicle. The contact was informed that he could pay for the repair out of pocket, and later be reimbursed. The contact received notification of NHTSA Campaign Number: 24V528000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and a case was filed. The failure mileage was 63,000. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2019 Genesis G70. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. In addition, the contact stated that the check engine warning light was illuminated. The vehicle was towed to the dealer where it was diagnosed with fuel pump failure; however, the contact was informed that the parts were not available to repair the vehicle. The contact was informed that he could pay for the repair out of pocket, and later be reimbursed. The contact received notification of NHTSA Campaign Number: 24V528000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and a case was filed. The failure mileage was 63,000. VIN tool confirms parts not available.
Mfg Campaign: 11614300
Recall Date: Sep 12, 2024
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