FREIGHTLINER CASCADIA 2020

Complete listing of complaints and recalls for this vehicle

46
Complaints
38
Recalls

Complaints & Recalls

46 Complaints 38 Recalls

Official Safety Recalls - Important!

38 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Daimler Trucks North America, Llc
NHTSA Campaign: 23V299000 SAFETY RECALL
266 Vehicles Affected
Recall Date: Apr 26, 2023
Safety Issue:

Daimler Trucks North America, LLC (DTNA) is recalling certain short wheelbase 2020-2024 Freightliner Cascadia, 2021-2024 Freightliner M2 Business Class, 2022 Western Star 4700, and 2020 Freightliner Classic Cascadia vehicles. The vehicle is equipped with an electronic stability control system and tire combination that may understeer during a J-turn. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 136, "Electronic Stability Control Systems on Heavy Vehicles."

Potential Risk:
Understeering during a J-turn may increase the risk of a crash.
FREE Recall Solution:
DTNA will replace the tires, free of charge. Owner notification letters were mailed June 19, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL971.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local FREIGHTLINER dealer to schedule your FREE recall repair.
Manufacturer: FREIGHTLINER
Mfg Campaign: FL971
Notice Date: Jun 19, 2023
Recall Date: Apr 26, 2023
Daimler Trucks North America, Llc
NHTSA Campaign: 23V208000 SAFETY RECALL
24.3K Vehicles Affected
Recall Date: Mar 28, 2023
Safety Issue:

Daimler Trucks North America, LLC (DTNA) is recalling certain 2020-2021 Freightliner Cascadia and Western Star 49X vehicles. The hazard warning lights may flash improperly during an Advanced Braking Assist event. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Potential Risk:
Hazard warning lights that flash improperly may cause confusion for other drivers, increasing the risk of a crash.
FREE Recall Solution:
Dealers will update the software controlling the hazard warning lights, free of charge. Owner notification letters were mailed May 18, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL851.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local FREIGHTLINER dealer to schedule your FREE recall repair.
Manufacturer: FREIGHTLINER
Mfg Campaign: FL851
Notice Date: May 18, 2023
Recall Date: Mar 28, 2023
Daimler Trucks North America, Llc
NHTSA Campaign: 23V105000 SAFETY RECALL
60.6K Vehicles Affected
Recall Date: Feb 20, 2023
Safety Issue:

Daimler Trucks North America, LLC (DTNA) is recalling certain 2019-2021 Freightliner 108SD, 114SD, 122SD, Columbia, Coronado, Business Class M2, and 2020 Freightliner Cascadia vehicles. The drag link taper joint may not have been tightened sufficiently and could come loose, resulting in a complete separation of the drag link from the steering arm.

Potential Risk:
Drag link separation can cause a complete loss of steering control, increasing the risk of a crash.
FREE Recall Solution:
DTNA will inspect the drag link taper joint and repair it, as necessary, free of charge. Owner notification letters were mailed April 21, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL967. This recall expands recall number 21V-689.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local FREIGHTLINER dealer to schedule your FREE recall repair.
Manufacturer: FREIGHTLINER
Mfg Campaign: FL967
Notice Date: Apr 21, 2023
Recall Date: Feb 20, 2023
Daimler Trucks North America, Llc
NHTSA Campaign: 23V073000 SAFETY RECALL
70.2K Vehicles Affected
Recall Date: Feb 10, 2023
Safety Issue:

Daimler Trucks North America, LLC (DTNA) is recalling certain 2017-2023 Freightliner Cascadia, 2020-2023 Western Star 49X, 2021-2023 Western Star 47X, and 2022 Freightliner 114SD vehicles. The brake modulator valves on the front axle may corrode and cause the vehicle to pull to the affected side during braking initiated by Electronic Stability Control (ESC) or Roll Stability Control (RSC).

Potential Risk:
Brakes that pull to one side may cause a sudden change in vehicle direction, increasing the risk of a crash.
FREE Recall Solution:
Dealers will inspect and replace the front brake modulator valves, as necessary. Some vehicles will have a software update which will alert driver when a replacement is required. All repairs will be performed free of charge. Owner notification letters were mailed beginning October 13, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL966.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local FREIGHTLINER dealer to schedule your FREE recall repair.
Manufacturer: FREIGHTLINER
Mfg Campaign: FL966
Notice Date: Oct 13, 2023
Recall Date: Feb 10, 2023
Daimler Trucks North America, Llc
NHTSA Campaign: 22V817000 SAFETY RECALL
219.4K Vehicles Affected
Recall Date: Nov 1, 2022
Safety Issue:

Daimler Trucks North America, LLC (DTNA) is recalling certain 2017-2023 Freightliner Cascadia, 2020-2022 Freightliner Business Class M2, and 2022 Freightliner 114SD, and 2020-2023 Western Star 49X, 2021-2023 Western Star 47X, and 2021-2022 Western Star 57X vehicles. The brake modulator valves on the front axle may corrode and cause the vehicle to pull to the affected side during an Adaptive Cruise Control (ACC) braking event.

Potential Risk:
Brakes that pull to one side during an ACC braking event may cause a sudden change in vehicle direction, increasing the risk of a crash.
FREE Recall Solution:
Dealers will inspect and replace the front brake modulator valves, as necessary. Some vehicles will have a software update which will alert driver when a replacement is required. All repairs will be performed free of charge. Owner notification letters were mailed beginning October 16, 2023. DTNA's number for this recall is FL-958. This recall expands and replaces previous recall 20V-390. All vehicles previously repaired under recall 20V-390 will need to have the new remedy performed.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local FREIGHTLINER dealer to schedule your FREE recall repair.
Manufacturer: FREIGHTLINER
Mfg Campaign: FL-958
Notice Date: Oct 16, 2023
Recall Date: Nov 1, 2022
Daimler Trucks North America, Llc
NHTSA Campaign: 22V338000 SAFETY RECALL
185 Vehicles Affected
Recall Date: May 16, 2022
Safety Issue:

Daimler Trucks North America, LLC (DTNA) is recalling certain 2020 Freightliner Cascadia, 2020-2022 Western Star 4700 and 5700, 2022 Western Star 4900, and 2020-2023 Freightliner New Cascadia vehicles. The Gross Axle Weight Rating (GAWR) listed on the Federal Certification Label is incorrect, which can allow the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."

Potential Risk:
An overloaded vehicle can increase the risk of a crash.
FREE Recall Solution:
Dealers will be replace the GAWR labels, free of charge. Owner notification letters were mailed July 14, 2022. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-933.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local FREIGHTLINER dealer to schedule your FREE recall repair.
Manufacturer: FREIGHTLINER
Mfg Campaign: FL-933
Notice Date: Jul 14, 2022
Recall Date: May 16, 2022
Daimler Trucks North America, Llc
NHTSA Campaign: 21V689000 SAFETY RECALL
113.1K Vehicles Affected
Recall Date: Sep 2, 2021
Safety Issue:

Daimler Trucks North America, LLC (DTNA) is recalling certain 2019 Freightliner Classic Cascadia and 2019-2021 Freightliner Cascadia trucks. The drag link taper joint may not have been tightened sufficiently and could come loose, resulting in a complete separation of the drag link from the steering arm.

Potential Risk:
Drag link separation can cause a complete loss of steering control, increasing the risk of a crash.
FREE Recall Solution:
DTNA will inspect the drag link taper joint and repair it as necessary, free of charge. Owner notification letters were mailed on October 29, 2021. Owners may contact DTNA's customer service at 1-800-547-0712. DTNA's number for this recall is FL-900.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local FREIGHTLINER dealer to schedule your FREE recall repair.
Manufacturer: FREIGHTLINER
Mfg Campaign: FL-900
Notice Date: Oct 29, 2021
Recall Date: Sep 2, 2021
Daimler Trucks North America, Llc
NHTSA Campaign: 21V481000 SAFETY RECALL
122.1K Vehicles Affected
Recall Date: Jun 25, 2021
Safety Issue:

Daimler Trucks North America, LLC (DTNA) is recalling certain 2019-2022 Freightliner Cascadia P4, 2021 Western Star WH126, 2020 Western Star WJ121, and 2021-2022 Western Star 49X vehicles. The battery cable terminal may break, resulting in a loss of electrical power and unintended engine stall.

Potential Risk:
An engine stall increases the risk of a crash.
FREE Recall Solution:
Dealers will repair or replace the battery cables, free of charge. Owner notification letters were mailed on January 7, 2022. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-893.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local FREIGHTLINER dealer to schedule your FREE recall repair.
Manufacturer: FREIGHTLINER
Mfg Campaign: FL-893
Notice Date: Jan 7, 2022
Recall Date: Jun 25, 2021
Daimler Trucks North America, Llc
NHTSA Campaign: 21V357000 SAFETY RECALL
72.5K Vehicles Affected
Recall Date: May 14, 2021
Safety Issue:

Daimler Trucks North America, LLC (DTNA) is recalling certain 2017-2022 Freightliner Cascadia vehicles equipped with halogen headlight assemblies. The halogen headlight bulb may dislodge during replacement and contact other vehicle components, possibly causing them to melt.

Potential Risk:
Melting components can increase the risk of fire.
FREE Recall Solution:
Dealers will install a foam grommet, cut a 4-inch access hole into the inner fender, and add a warning label on both fenders, free of charge. Owner notification letters were mailed on July 9, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-887.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local FREIGHTLINER dealer to schedule your FREE recall repair.
Manufacturer: FREIGHTLINER
Mfg Campaign: FL-887
Notice Date: Jul 9, 2021
Recall Date: May 14, 2021
Daimler Trucks North America, Llc
NHTSA Campaign: 21V007000 SAFETY RECALL
4.3K Vehicles Affected
Recall Date: Jan 13, 2021
Safety Issue:

Daimler Trucks North America, LLC (DTNA) is recalling certain 2020-2022 Freightliner Cascadia sleeper trucks equipped with Bridgestone R284, R268, or R283S ECOPIA steer axle tires in conjunction with a specific air dam. The steer tires may experience tread separation or blow-outs while driving.

Potential Risk:
Tread separation and/or blow-outs while driving may result in a loss of vehicle control, increasing the risk of a crash.
FREE Recall Solution:
DTNA will notify owners, and dealers will replace the steer tires, free of charge. The recall began March 10, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL872.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FREIGHTLINER dealer to schedule your FREE recall repair.
Manufacturer: FREIGHTLINER
Mfg Campaign: FL872
Notice Date: Mar 10, 2021
Recall Date: Jan 13, 2021
Daimler Trucks North America Llc
NHTSA Campaign: 20V660000 SAFETY RECALL
1.4K Vehicles Affected
Recall Date: Oct 27, 2020
Safety Issue:

Daimler Trucks North America LLC (DTNA) is recalling certain 2020-2021 Freightliner Cascadia, 2021 Freightliner 108SD, 114SD and Business Class M2 and Western Star 4700, 4900 and 5700 vehicles. The steer axle spindle nut snap-ring locking feature may be incorrectly installed or missing from the left spindle nut at the spindle.

Potential Risk:
A missing or improperly installed locking snap ring can result in wheel-end failure and potentially a wheel-off/separation condition, increasing the risk of crash.
FREE Recall Solution:
DTNA will notify owners, and dealers will inspect the hub cap plug, and reinstall or replace of the snap-ring as needed, free of charge. The recall began December 18, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-866.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FREIGHTLINER dealer to schedule your FREE recall repair.
Manufacturer: FREIGHTLINER
Mfg Campaign: FL-866
Notice Date: Dec 18, 2020
Recall Date: Oct 27, 2020
Daimler Trucks North America Llc
NHTSA Campaign: 20V567000 SAFETY RECALL
128.5K Vehicles Affected
Recall Date: Sep 18, 2020
Safety Issue:

Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2021 Cascadia P4 vehicles. The brake lights may remain illuminated after the brake pedal has been released.

Potential Risk:
If the brake lights remain illuminated, drivers may be unaware when the truck is actually slowing or stopping, increasing the risk of a crash.
FREE Recall Solution:
DTNA will notify owners, and dealers will replace the 3-pin brake pressure switch with a 2-pin brake pressure switch along with a jumper harness, free of charge. DTNA issued owners an interim notification on November 17, 2020. Owner notification letters were mailed on November 21, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-863.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FREIGHTLINER dealer to schedule your FREE recall repair.
Manufacturer: FREIGHTLINER
Mfg Campaign: FL-863
Notice Date: Nov 19, 2021
Recall Date: Sep 18, 2020
Daimler Trucks North America Llc
NHTSA Campaign: 20V390000 SAFETY RECALL
164.3K Vehicles Affected
Recall Date: Jul 2, 2020
Safety Issue:

Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2021 Freightliner Cascadia tractor trailers. The single brake modulator valve may be affected by chemical corrosion which can slow down the release timing and cause the brakes to pull to the affected side during automatic braking events.

Potential Risk:
Brakes that pull to one side during automatic braking events may cause a sudden change in vehicle direction, increasing the risk of a crash.
FREE Recall Solution:
DTNA will notify owners, and dealers will replace the front left and right single brake modulator valves will be replaced and spacers added, free of charge. The recall began August 28, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-855.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FREIGHTLINER dealer to schedule your FREE recall repair.
Manufacturer: FREIGHTLINER
Mfg Campaign: FL-855
Notice Date: Aug 28, 2020
Recall Date: Jul 2, 2020
Daimler Trucks North America Llc
NHTSA Campaign: 20V214000 SAFETY RECALL
63.2K Vehicles Affected
Recall Date: Apr 14, 2020
Safety Issue:

Daimler Trucks North America LLC (DTNA) is recalling certain 2006-2020 Freightliner Columbia, 2006-2021 Freightliner Business Class M2, 2007-2020 Freightliner Coronado, 2014-2021 Freightliner 122 SD, 2007 Sterling A 9500, 2006 Freightliner Argosy, 2006-2007 Sterling AT9500, 2008-2021 Freightliner Cascadia, 2006-2008 Freightliner Classic, 2006-2011 Freightliner Century Class, 2006-2010 Freightliner FLD, and 2017 Western Star 5700 vehicles. The rear reflective tape may be partially covered by the mudflap hanger bracket, which may reduce the vehicle's visibility to other drivers on the road. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

Potential Risk:
The vehicle's rearward visibility may be reduced, increasing the risk of a crash.
FREE Recall Solution:
DTNA will notify owners, and dealers will inspect and reposition the reflective tape to ensure that it is completely visible, as necessary, free of charge. The recall began May 29, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL848.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FREIGHTLINER dealer to schedule your FREE recall repair.
Manufacturer: FREIGHTLINER
Mfg Campaign: FL848
Notice Date: May 29, 2020
Recall Date: Apr 14, 2020
Daimler Trucks North America Llc
NHTSA Campaign: 20V127000 SAFETY RECALL
2.6K Vehicles Affected
Recall Date: Mar 3, 2020
Safety Issue:

Daimler Trucks North America LLC (DTNA) is recalling certain 2019-2020 Freightliner 108SD, 114SD, Cascadia, Business Class M2, Western Star 4700 and 5700, Freightliner Custom Chassis S2, Custom Chassis XB, and Custom Chassis XC vehicles equipped with air disc brakes. The brake caliper mounting bolts may have been insufficiently tightened.

Potential Risk:
Loose brake caliper mounting bolts can reduce brake effectiveness, increasing the risk of a crash.
FREE Recall Solution:
DTNA will notify owners, and dealers will inspect and repair the vehicles, free of charge. The recall began May 1, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-845.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FREIGHTLINER dealer to schedule your FREE recall repair.
Manufacturer: FREIGHTLINER
Mfg Campaign: FL-845
Notice Date: May 1, 2020
Recall Date: Mar 3, 2020
Daimler Trucks North America Llc
NHTSA Campaign: 19V803000 SAFETY RECALL
4 Vehicles Affected
Recall Date: Nov 7, 2019
Safety Issue:

Daimler Trucks North America LLC (DTNA) is recalling certain 2020 Freightliner Cascadia vehicles. Due to inadequate clearance between the brake chambers and the frame rail, the brake chambers can contact the frame rail and cause brake chamber to detach or be damaged.

Potential Risk:
A detached brake chamber can cause reduced brake effectiveness, increasing the risk of a crash.
FREE Recall Solution:
DTNA reports that all affected vehicles have been remedied, therefore owner notifications will not be sent. The recall began on November 7, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-837.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FREIGHTLINER dealer to schedule your FREE recall repair.
Manufacturer: FREIGHTLINER
Mfg Campaign: FL-837
Notice Date: Nov 7, 2019
Recall Date: Nov 7, 2019
Daimler Trucks North America Llc
NHTSA Campaign: 19V711000 SAFETY RECALL
12 Vehicles Affected
Recall Date: Oct 7, 2019
Safety Issue:

Daimler Trucks North America LLC (DTNA) is recalling certain 2018-2020 Freightliner Cascadia vehicles. The ABS Electronic Control Unit (ECU) may not detect an incorrectly functioning solenoid valve for the ABS/ESC module during certain low voltage start conditions, potentially causing the ABS/ESC Malfunction indicator not to illuminate. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 121, "Air Brake Systems" and number 136, "Electronic Stability Control Systems on Heavy Vehicles."

Potential Risk:
Without the alert, an operator may not be aware of an active ABS/ESC malfunction and unknowingly operate the vehicle with reduced ABS/ESC function, increasing the risk of a crash.
FREE Recall Solution:
DTNA will notify owners, and dealers will reprogram the ABS/ESC module, free of charge. The recall began December 2, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-830.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FREIGHTLINER dealer to schedule your FREE recall repair.
Manufacturer: FREIGHTLINER
Mfg Campaign: FL-830
Notice Date: Dec 2, 2019
Recall Date: Oct 7, 2019
Daimler Trucks North America Llc
NHTSA Campaign: 19V548000 SAFETY RECALL
183 Vehicles Affected
Recall Date: Jul 24, 2019
Safety Issue:

Daimler Trucks North America LLC (DTNA) is recalling certain 2019-2020 Freightliner Cascadia vehicles equipped with a certain 40K Light Weight Extra Duty Airliner suspension and 51 inch axle spacing configuration. The brake airlines may be damaged due to inadequate clearance between the ride height control valve and the brake airlines.

Potential Risk:
Damage to the brake airlines can cause reduced brake effectiveness, increasing the risk of a crash.
FREE Recall Solution:
DTNA will notify owners, and dealers will install a new bracket for the height control valve to add additional clearance for the brake airlines, free of charge. The recall began September 16, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-820.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FREIGHTLINER dealer to schedule your FREE recall repair.
Manufacturer: FREIGHTLINER
Mfg Campaign: FL-820
Notice Date: Sep 16, 2019
Recall Date: Jul 24, 2019
Daimler Trucks North America Llc
NHTSA Campaign: 19V137000 SAFETY RECALL
43 Vehicles Affected
Recall Date: Feb 27, 2019
Safety Issue:

Daimler Trucks North America, LLC (DTNA) is recalling certain 2020 Freightliner Cascadia vehicles equipped with an ICU3S Instrument Cluster and a DT12 automated manual transmission. When the transmission is shifted out of the Neutral (N) position, the instrument cluster will continue to display the "N" position.

Potential Risk:
The incorrect gear selection display may cause the operator to falsely assume that the truck is in neutral, possibly resulting in the truck moving unexpectedly, increasing the risk of a crash.
FREE Recall Solution:
Daimler Trucks North America (DTNA) will notify owners, and dealers will reprogram the powertrain controller so that the correct gear selection displays in the instrument cluster, free of charge. The recall began August 7,2019. Owners can contact DTNA's customer service at 1-800-745-8000. DTNA's number for this recall is FL-808.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FREIGHTLINER dealer to schedule your FREE recall repair.
Manufacturer: FREIGHTLINER
Mfg Campaign: FL-808
Notice Date: Aug 7, 2019
Recall Date: Feb 27, 2019
Daimler Trucks North America Llc
NHTSA Campaign: 19V066000 SAFETY RECALL
3.4K Vehicles Affected
Recall Date: Feb 7, 2019
Safety Issue:

Daimler Trucks North America LLC (DTNA) is recalling certain 2018-2020 Freightliner Cascadia vehicles equipped with an optional steering wheel air bag. The driver's frontal air bag may deploy unexpectedly.

Potential Risk:
If the driver's frontal air bag deploys unexpectedly, it can increase the risk of a crash.
FREE Recall Solution:
Daimler Trucks North America (DTNA) will notify owners, and dealers will remove the air bag as an the interim remedy, free of charge. DTNA is developing a remedy program, which when available, will be communicated to customers and dealers. DTNA issued owners an interim notification on April 5, 2019. The recall began July 19, 2019. Owners may contact Daimler Trucks customer service at 1-800-547-0712. DTNA's number for this recall is FL806. This recall supersedes recall 18V-787.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov

Action Required: Contact your local FREIGHTLINER dealer to schedule your FREE recall repair.
Manufacturer: FREIGHTLINER
Mfg Campaign: FL806
Notice Date: Jul 19, 2019
Recall Date: Feb 7, 2019

Consumer Complaints

46 Complaints
Daimler Trucks North America, Llc
Campaign: 11326113 Other
May 27, 2020
Defect Description:

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Potential Consequences:

AUTOMATIC EMERGENCY BRAKING SYSTEM ACTIVATING WHEN IT SHOULD NOT BE. COMPANY SAYS TRUCK IS NOT SHOWING A BRAKING EVENT ON THEIR END EITHER THIS HAS HAPPENED ATOTAL OF 3 TIMES. THE TRUCKS LANE GUIDANCE SENSOR IS GOING OFF EVEN WHEN THERE'S NO LINE TO GUIDE IT AND THE TRACTION SENSOR COMES ON EVEN WHEN IT DOESN'T BREAK TRACTION. *TR

Corrective Action:

AUTOMATIC EMERGENCY BRAKING SYSTEM ACTIVATING WHEN IT SHOULD NOT BE. COMPANY SAYS TRUCK IS NOT SHOWING A BRAKING EVENT ON THEIR END EITHER THIS HAS HAPPENED ATOTAL OF 3 TIMES. THE TRUCKS LANE GUIDANCE SENSOR IS GOING OFF EVEN WHEN THERE'S NO LINE TO GUIDE IT AND THE TRACTION SENSOR COMES ON EVEN WHEN IT DOESN'T BREAK TRACTION. *TR

Additional Notes:

AUTOMATIC EMERGENCY BRAKING SYSTEM ACTIVATING WHEN IT SHOULD NOT BE. COMPANY SAYS TRUCK IS NOT SHOWING A BRAKING EVENT ON THEIR END EITHER THIS HAS HAPPENED ATOTAL OF 3 TIMES. THE TRUCKS LANE GUIDANCE SENSOR IS GOING OFF EVEN WHEN THERE'S NO LINE TO GUIDE IT AND THE TRACTION SENSOR COMES ON EVEN WHEN IT DOESN'T BREAK TRACTION. *TR

Manufacturer: FREIGHTLINER
Mfg Campaign: 11326113
Notice Date: May 27, 2020
Recall Date: May 27, 2020
Daimler Trucks North America, Llc
Campaign: 11323299 Other
May 4, 2020
Defect Description:

STRUCTURE:BODY

Potential Consequences:

HAVE HAD SEVERAL FREIGHTLINERS FROM COLUMBIAS TO CASCADIAS, THEY ALL HAVE HAD ONE THING IN COMMON. THEY ALL LEAK WATER UNDER RAINY CONDITIONS. THE WINDSHIELD, THE DRIVER'S DOOR AS WELL AS THE DOOR ON THE SIDE OF THE AD SLEEPER. DOESN'T MATTER IF IN MOTION OR SETTING STILL IT LEAKS WATER. SAD PART IS I HAVE A 2020. THIS TRUCK WAS ALSO PURCHASED WITH AN ADVANCE WARNING SYSTEM THAT WILL SELF APPY THE BRAKES TO SLOW THE TRUCK DOWN. I HAVE HAD SEVERAL INSTANCE OF GOING OVER A BRIDGE WHERE THE TRUCK WILL MOMENTARILY BRAKE FOR NO APPARENT REASON. NOTHING IN FRONT OF ME OR TO THE SIDE. THIS HAPPENS FOR A SPLIT SECOND BUT IS FUSTRATING. THE OTHER, AND MORE IMPORTANT ISSUE HAPPENED ABOUT 4 MONTHS AGO WHILE TRAVELING DOWN THE HIGHWAY AT 65 MPH. A VEHICLE WAS IN FRONT OF ME WHEN THE DRIVER STARTED SLOWING DOWN AND USED HIS TURN SIGNAL WHEN BEGINING TO EXT THE HIGHWAY. I HEARD SEVERAL BEEPS ON THE DASH, THERE WAS AN AUDIBLE SOUND AND THE TRUCK WENT INTO A FULL EMERGENCY BRAKING CONDITION WHIHC INCLUDED THE TRAILER TOO. THE TRAILR STARTED TO FISHTAIL AND SKIDMARKS FROM THE TIRES. I TRIED TAPPING THE BRAKES SEVERAL TIMES BUT NOTHING CHANGED. THE TRUCK SLOWED TO 20MPH AND BRAKES RELEASED. THE TRUCK BEHIND ME PASSED ME ON SIDE WITH THE DRIVER GIVING ME THE BIRD. I HAD NO CONTROLL OVER WHAT HAPPENED!

Corrective Action:

HAVE HAD SEVERAL FREIGHTLINERS FROM COLUMBIAS TO CASCADIAS, THEY ALL HAVE HAD ONE THING IN COMMON. THEY ALL LEAK WATER UNDER RAINY CONDITIONS. THE WINDSHIELD, THE DRIVER'S DOOR AS WELL AS THE DOOR ON THE SIDE OF THE AD SLEEPER. DOESN'T MATTER IF IN MOTION OR SETTING STILL IT LEAKS WATER. SAD PART IS I HAVE A 2020. THIS TRUCK WAS ALSO PURCHASED WITH AN ADVANCE WARNING SYSTEM THAT WILL SELF APPY THE BRAKES TO SLOW THE TRUCK DOWN. I HAVE HAD SEVERAL INSTANCE OF GOING OVER A BRIDGE WHERE THE TRUCK WILL MOMENTARILY BRAKE FOR NO APPARENT REASON. NOTHING IN FRONT OF ME OR TO THE SIDE. THIS HAPPENS FOR A SPLIT SECOND BUT IS FUSTRATING. THE OTHER, AND MORE IMPORTANT ISSUE HAPPENED ABOUT 4 MONTHS AGO WHILE TRAVELING DOWN THE HIGHWAY AT 65 MPH. A VEHICLE WAS IN FRONT OF ME WHEN THE DRIVER STARTED SLOWING DOWN AND USED HIS TURN SIGNAL WHEN BEGINING TO EXT THE HIGHWAY. I HEARD SEVERAL BEEPS ON THE DASH, THERE WAS AN AUDIBLE SOUND AND THE TRUCK WENT INTO A FULL EMERGENCY BRAKING CONDITION WHIHC INCLUDED THE TRAILER TOO. THE TRAILR STARTED TO FISHTAIL AND SKIDMARKS FROM THE TIRES. I TRIED TAPPING THE BRAKES SEVERAL TIMES BUT NOTHING CHANGED. THE TRUCK SLOWED TO 20MPH AND BRAKES RELEASED. THE TRUCK BEHIND ME PASSED ME ON SIDE WITH THE DRIVER GIVING ME THE BIRD. I HAD NO CONTROLL OVER WHAT HAPPENED!

Additional Notes:

HAVE HAD SEVERAL FREIGHTLINERS FROM COLUMBIAS TO CASCADIAS, THEY ALL HAVE HAD ONE THING IN COMMON. THEY ALL LEAK WATER UNDER RAINY CONDITIONS. THE WINDSHIELD, THE DRIVER'S DOOR AS WELL AS THE DOOR ON THE SIDE OF THE AD SLEEPER. DOESN'T MATTER IF IN MOTION OR SETTING STILL IT LEAKS WATER. SAD PART IS I HAVE A 2020. THIS TRUCK WAS ALSO PURCHASED WITH AN ADVANCE WARNING SYSTEM THAT WILL SELF APPY THE BRAKES TO SLOW THE TRUCK DOWN. I HAVE HAD SEVERAL INSTANCE OF GOING OVER A BRIDGE WHERE THE TRUCK WILL MOMENTARILY BRAKE FOR NO APPARENT REASON. NOTHING IN FRONT OF ME OR TO THE SIDE. THIS HAPPENS FOR A SPLIT SECOND BUT IS FUSTRATING. THE OTHER, AND MORE IMPORTANT ISSUE HAPPENED ABOUT 4 MONTHS AGO WHILE TRAVELING DOWN THE HIGHWAY AT 65 MPH. A VEHICLE WAS IN FRONT OF ME WHEN THE DRIVER STARTED SLOWING DOWN AND USED HIS TURN SIGNAL WHEN BEGINING TO EXT THE HIGHWAY. I HEARD SEVERAL BEEPS ON THE DASH, THERE WAS AN AUDIBLE SOUND AND THE TRUCK WENT INTO A FULL EMERGENCY BRAKING CONDITION WHIHC INCLUDED THE TRAILER TOO. THE TRAILR STARTED TO FISHTAIL AND SKIDMARKS FROM THE TIRES. I TRIED TAPPING THE BRAKES SEVERAL TIMES BUT NOTHING CHANGED. THE TRUCK SLOWED TO 20MPH AND BRAKES RELEASED. THE TRUCK BEHIND ME PASSED ME ON SIDE WITH THE DRIVER GIVING ME THE BIRD. I HAD NO CONTROLL OVER WHAT HAPPENED!

Manufacturer: FREIGHTLINER
Mfg Campaign: 11323299
Notice Date: May 4, 2020
Recall Date: May 4, 2020
Daimler Trucks North America, Llc
Campaign: 11309211 Other
Feb 10, 2020
Defect Description:

ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

Potential Consequences:

I HAVE HAD SEVERAL ISSUES ON MY NEW 2020 CASCADIA. THE POWER STEERING BOX HAD AN EXTERNAL LEAK WHICH RESULTED IN A STEERING WHINE. THE DEALER REPLACED THE STEERING BOX WITH ONLY 24,000 MILES ON THE TRUCK. I ALSO HAD A ROAD CALL INVOLVING A CHECK ENGINE AND STOP ENGINE LIGHT WHICH RESULTED IN A REPLACEMENT OF A CONTROL UNIT AND TEMPERATURE SENSOR. I AM STILL TRYING TO GET REIMBURSED FOR THIS REPAIR SINCE THE TRUCK IS STILL UNDER WARRANTY. THERE HAS ALSO BEEN A DEF ISSUE CAUSING A LOSS OF POWER

Corrective Action:

I HAVE HAD SEVERAL ISSUES ON MY NEW 2020 CASCADIA. THE POWER STEERING BOX HAD AN EXTERNAL LEAK WHICH RESULTED IN A STEERING WHINE. THE DEALER REPLACED THE STEERING BOX WITH ONLY 24,000 MILES ON THE TRUCK. I ALSO HAD A ROAD CALL INVOLVING A CHECK ENGINE AND STOP ENGINE LIGHT WHICH RESULTED IN A REPLACEMENT OF A CONTROL UNIT AND TEMPERATURE SENSOR. I AM STILL TRYING TO GET REIMBURSED FOR THIS REPAIR SINCE THE TRUCK IS STILL UNDER WARRANTY. THERE HAS ALSO BEEN A DEF ISSUE CAUSING A LOSS OF POWER

Additional Notes:

I HAVE HAD SEVERAL ISSUES ON MY NEW 2020 CASCADIA. THE POWER STEERING BOX HAD AN EXTERNAL LEAK WHICH RESULTED IN A STEERING WHINE. THE DEALER REPLACED THE STEERING BOX WITH ONLY 24,000 MILES ON THE TRUCK. I ALSO HAD A ROAD CALL INVOLVING A CHECK ENGINE AND STOP ENGINE LIGHT WHICH RESULTED IN A REPLACEMENT OF A CONTROL UNIT AND TEMPERATURE SENSOR. I AM STILL TRYING TO GET REIMBURSED FOR THIS REPAIR SINCE THE TRUCK IS STILL UNDER WARRANTY. THERE HAS ALSO BEEN A DEF ISSUE CAUSING A LOSS OF POWER

Manufacturer: FREIGHTLINER
Mfg Campaign: 11309211
Notice Date: Feb 10, 2020
Recall Date: Feb 10, 2020
Daimler Trucks North America, Llc
Campaign: 11309211 Other
Feb 10, 2020
Defect Description:

STEERING:GEAR BOX (OTHER THAN RACK AND PINION)

Potential Consequences:

I HAVE HAD SEVERAL ISSUES ON MY NEW 2020 CASCADIA. THE POWER STEERING BOX HAD AN EXTERNAL LEAK WHICH RESULTED IN A STEERING WHINE. THE DEALER REPLACED THE STEERING BOX WITH ONLY 24,000 MILES ON THE TRUCK. I ALSO HAD A ROAD CALL INVOLVING A CHECK ENGINE AND STOP ENGINE LIGHT WHICH RESULTED IN A REPLACEMENT OF A CONTROL UNIT AND TEMPERATURE SENSOR. I AM STILL TRYING TO GET REIMBURSED FOR THIS REPAIR SINCE THE TRUCK IS STILL UNDER WARRANTY. THERE HAS ALSO BEEN A DEF ISSUE CAUSING A LOSS OF POWER

Corrective Action:

I HAVE HAD SEVERAL ISSUES ON MY NEW 2020 CASCADIA. THE POWER STEERING BOX HAD AN EXTERNAL LEAK WHICH RESULTED IN A STEERING WHINE. THE DEALER REPLACED THE STEERING BOX WITH ONLY 24,000 MILES ON THE TRUCK. I ALSO HAD A ROAD CALL INVOLVING A CHECK ENGINE AND STOP ENGINE LIGHT WHICH RESULTED IN A REPLACEMENT OF A CONTROL UNIT AND TEMPERATURE SENSOR. I AM STILL TRYING TO GET REIMBURSED FOR THIS REPAIR SINCE THE TRUCK IS STILL UNDER WARRANTY. THERE HAS ALSO BEEN A DEF ISSUE CAUSING A LOSS OF POWER

Additional Notes:

I HAVE HAD SEVERAL ISSUES ON MY NEW 2020 CASCADIA. THE POWER STEERING BOX HAD AN EXTERNAL LEAK WHICH RESULTED IN A STEERING WHINE. THE DEALER REPLACED THE STEERING BOX WITH ONLY 24,000 MILES ON THE TRUCK. I ALSO HAD A ROAD CALL INVOLVING A CHECK ENGINE AND STOP ENGINE LIGHT WHICH RESULTED IN A REPLACEMENT OF A CONTROL UNIT AND TEMPERATURE SENSOR. I AM STILL TRYING TO GET REIMBURSED FOR THIS REPAIR SINCE THE TRUCK IS STILL UNDER WARRANTY. THERE HAS ALSO BEEN A DEF ISSUE CAUSING A LOSS OF POWER

Manufacturer: FREIGHTLINER
Mfg Campaign: 11309211
Notice Date: Feb 10, 2020
Recall Date: Feb 10, 2020
Daimler Trucks North America, Llc
Campaign: 11193866 Other
Apr 4, 2019
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

TL* THE CONTACT OWNS A 2020 FREIGHTLINER CASCADIA. WHILE DRIVING WITH THE CRUISE CONTROL ENGAGED, THE VEHICLE UNINTENTIONALLY ACCELERATED. ALSO, THE CRASH WARNING ICON ILLUMINATED ALTHOUGH THERE WAS NO OBJECT IN FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO PENSKE TRUCK RENTAL (1405 GLENDALE AVE, SPARKS, NV 89431, (775) 359-6226) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURES COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 4,766. CONTACT ALSO ALLEGED LOSS OF POWER STEERING ASSIST WHEN TURNING LEFT AT A LOWER SPEED THAT REQUIRED ADDITIONAL STEERING EFFORT.

Corrective Action:

TL* THE CONTACT OWNS A 2020 FREIGHTLINER CASCADIA. WHILE DRIVING WITH THE CRUISE CONTROL ENGAGED, THE VEHICLE UNINTENTIONALLY ACCELERATED. ALSO, THE CRASH WARNING ICON ILLUMINATED ALTHOUGH THERE WAS NO OBJECT IN FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO PENSKE TRUCK RENTAL (1405 GLENDALE AVE, SPARKS, NV 89431, (775) 359-6226) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURES COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 4,766. CONTACT ALSO ALLEGED LOSS OF POWER STEERING ASSIST WHEN TURNING LEFT AT A LOWER SPEED THAT REQUIRED ADDITIONAL STEERING EFFORT.

Additional Notes:

TL* THE CONTACT OWNS A 2020 FREIGHTLINER CASCADIA. WHILE DRIVING WITH THE CRUISE CONTROL ENGAGED, THE VEHICLE UNINTENTIONALLY ACCELERATED. ALSO, THE CRASH WARNING ICON ILLUMINATED ALTHOUGH THERE WAS NO OBJECT IN FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO PENSKE TRUCK RENTAL (1405 GLENDALE AVE, SPARKS, NV 89431, (775) 359-6226) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURES COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 4,766. CONTACT ALSO ALLEGED LOSS OF POWER STEERING ASSIST WHEN TURNING LEFT AT A LOWER SPEED THAT REQUIRED ADDITIONAL STEERING EFFORT.

Manufacturer: FREIGHTLINER
Mfg Campaign: 11193866
Notice Date: Apr 4, 2019
Recall Date: Apr 4, 2019
Daimler Trucks North America, Llc
Campaign: 11193866 Other
Apr 4, 2019
Defect Description:

COMMUNICATION: AUTO CRASH NOTIFICATION

Potential Consequences:

TL* THE CONTACT OWNS A 2020 FREIGHTLINER CASCADIA. WHILE DRIVING WITH THE CRUISE CONTROL ENGAGED, THE VEHICLE UNINTENTIONALLY ACCELERATED. ALSO, THE CRASH WARNING ICON ILLUMINATED ALTHOUGH THERE WAS NO OBJECT IN FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO PENSKE TRUCK RENTAL (1405 GLENDALE AVE, SPARKS, NV 89431, (775) 359-6226) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURES COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 4,766. CONTACT ALSO ALLEGED LOSS OF POWER STEERING ASSIST WHEN TURNING LEFT AT A LOWER SPEED THAT REQUIRED ADDITIONAL STEERING EFFORT.

Corrective Action:

TL* THE CONTACT OWNS A 2020 FREIGHTLINER CASCADIA. WHILE DRIVING WITH THE CRUISE CONTROL ENGAGED, THE VEHICLE UNINTENTIONALLY ACCELERATED. ALSO, THE CRASH WARNING ICON ILLUMINATED ALTHOUGH THERE WAS NO OBJECT IN FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO PENSKE TRUCK RENTAL (1405 GLENDALE AVE, SPARKS, NV 89431, (775) 359-6226) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURES COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 4,766. CONTACT ALSO ALLEGED LOSS OF POWER STEERING ASSIST WHEN TURNING LEFT AT A LOWER SPEED THAT REQUIRED ADDITIONAL STEERING EFFORT.

Additional Notes:

TL* THE CONTACT OWNS A 2020 FREIGHTLINER CASCADIA. WHILE DRIVING WITH THE CRUISE CONTROL ENGAGED, THE VEHICLE UNINTENTIONALLY ACCELERATED. ALSO, THE CRASH WARNING ICON ILLUMINATED ALTHOUGH THERE WAS NO OBJECT IN FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO PENSKE TRUCK RENTAL (1405 GLENDALE AVE, SPARKS, NV 89431, (775) 359-6226) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURES COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 4,766. CONTACT ALSO ALLEGED LOSS OF POWER STEERING ASSIST WHEN TURNING LEFT AT A LOWER SPEED THAT REQUIRED ADDITIONAL STEERING EFFORT.

Manufacturer: FREIGHTLINER
Mfg Campaign: 11193866
Notice Date: Apr 4, 2019
Recall Date: Apr 4, 2019
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