Complaints & Recalls
Official Safety Recalls - Important!
9 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: 25S72
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2022-2023 Bronco, 2023 Super Duty F-250, and 2019-2023 Ranger vehicles. The Tire and Loading Information (TREAD) label states the incorrect load carrying capacity, which can result in an overloaded vehicle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23C18
Recall Date: May 26, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2019-2021 Ford Ranger Super Cab vehicles. The front passenger outboard seat belt may not have been assembled properly, allowing the seat belt to be misrouted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 208, "Occupant Crash Protection" and 209, "Seat Belt Assemblies."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 21C25
Recall Date: Oct 15, 2021
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2019 Ranger vehicles previously repaired under recall 19V-726. The service replacement Heating, Ventilating and Air Conditioning (HVAC) blower motor that was installed may have an improper clearance between an electrical terminal and the conductive base plate that may result in an resistive electrical short.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20S12
Recall Date: Mar 9, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2019 Ranger trucks. The inline electrical connector terminals for the rear lights may be misaligned or not properly seated, potentially causing the rear lights to function intermittently or not at all.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 19S43
Recall Date: Nov 21, 2019
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2019 Ranger vehicles. The Heating, Ventilating and Air Conditioning (HVAC) blower motor may electrically short.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 19S34
Recall Date: Oct 10, 2019
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2019 Ford Ranger vehicles with a SuperCab body style. The front passenger seat belt may have been improperly assembled.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 19S23
Recall Date: Jul 10, 2019
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2019 Ranger vehicles. The fasteners that attach the transmission shifter cable bracket to the transmission may loosen allowing the transmission to be in a different gear than indicated by the gear shift lever position.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 19S15
Recall Date: May 13, 2019
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2019 Ranger vehicles equipped with 10-speed automatic transmissions. In some of these vehicles, the transmission shift lever can be moved from the "Park" position without the key in the starting system and without depressing the brake pedal. As a result, these vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 19C02
Recall Date: Feb 1, 2019
Consumer Complaints
275 ComplaintsFord Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I BOUGHT A 2019 FORD RANGER ON AUGUST 4, 2019 AND THE TRUCK VIBRATES SHAKES WHILE DRIVING AND THE WINDSHIELD WINDOW A LOUD NOISE LIKE AIR ITS COMING IN AND FEELS LIKE ITS GOING TO EXPLODE. THE MORE SPEED THE MORE VIBRATION AND NOISES IT MAKES. I DO NOT FEEL SAFE DRIVING THIS TRUCK AT ALL.
Corrective Action:
I BOUGHT A 2019 FORD RANGER ON AUGUST 4, 2019 AND THE TRUCK VIBRATES SHAKES WHILE DRIVING AND THE WINDSHIELD WINDOW A LOUD NOISE LIKE AIR ITS COMING IN AND FEELS LIKE ITS GOING TO EXPLODE. THE MORE SPEED THE MORE VIBRATION AND NOISES IT MAKES. I DO NOT FEEL SAFE DRIVING THIS TRUCK AT ALL.
Additional Notes:
I BOUGHT A 2019 FORD RANGER ON AUGUST 4, 2019 AND THE TRUCK VIBRATES SHAKES WHILE DRIVING AND THE WINDSHIELD WINDOW A LOUD NOISE LIKE AIR ITS COMING IN AND FEELS LIKE ITS GOING TO EXPLODE. THE MORE SPEED THE MORE VIBRATION AND NOISES IT MAKES. I DO NOT FEEL SAFE DRIVING THIS TRUCK AT ALL.
Mfg Campaign: 11267626
Recall Date: Oct 10, 2019
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
PULLING INTO A PARKING SPACE AND APPLIED THE BRAKES. THE BRAKE PEDAL WENT ALL THE TO THE FLOOR AND MY FOOT THEN ENGAGED THE GAS PEDAL ALSO. THE RANGER LUNGED FORWARD AND I HIT A STORE SIGN. I HAVE HAD TWO INSTANCES OF UNINTENDED ACCELERATION WHILE BRAKING, ON BOTH OCCASIONS THE ENGINE REVVED AND THE VEHICLE WENT FORWARD. ONLY HAVE 950 MILES ON IT. THE BRAKE PEDAL HAS A LOT OF TRAVEL BEFORE ENGAGING. FORD NEEDS TO TAKE A SERIOUS LOOK AT THIS.
Corrective Action:
PULLING INTO A PARKING SPACE AND APPLIED THE BRAKES. THE BRAKE PEDAL WENT ALL THE TO THE FLOOR AND MY FOOT THEN ENGAGED THE GAS PEDAL ALSO. THE RANGER LUNGED FORWARD AND I HIT A STORE SIGN. I HAVE HAD TWO INSTANCES OF UNINTENDED ACCELERATION WHILE BRAKING, ON BOTH OCCASIONS THE ENGINE REVVED AND THE VEHICLE WENT FORWARD. ONLY HAVE 950 MILES ON IT. THE BRAKE PEDAL HAS A LOT OF TRAVEL BEFORE ENGAGING. FORD NEEDS TO TAKE A SERIOUS LOOK AT THIS.
Additional Notes:
PULLING INTO A PARKING SPACE AND APPLIED THE BRAKES. THE BRAKE PEDAL WENT ALL THE TO THE FLOOR AND MY FOOT THEN ENGAGED THE GAS PEDAL ALSO. THE RANGER LUNGED FORWARD AND I HIT A STORE SIGN. I HAVE HAD TWO INSTANCES OF UNINTENDED ACCELERATION WHILE BRAKING, ON BOTH OCCASIONS THE ENGINE REVVED AND THE VEHICLE WENT FORWARD. ONLY HAVE 950 MILES ON IT. THE BRAKE PEDAL HAS A LOT OF TRAVEL BEFORE ENGAGING. FORD NEEDS TO TAKE A SERIOUS LOOK AT THIS.
Mfg Campaign: 11257222
Recall Date: Sep 22, 2019
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
WHEN YOU FULLY DEPRESS THE BREAK PEDAL YOU CAN FULLY ENGAGE THE ACCELERATOR PEDAL. THIS HAS RESULTED IN AN ACCIDENT 2 DAYS AFTER DELIVERY OF THE VEHICLE. ON 8/22/19 SHORTLY AFTER NOON I HAD RETURNED FROM SIOUX FALLS TO HOME . AS USUAL I ENTERED THE GARAGE LETTING THE IDLE CARRY ME IN WITH MY FOOT ON THE BRAKE. I CAME TO A STOP BEFORE THE PARKING STOP. I STARTED TO RELEASE THE BRAKE TO MOVE UP TO THE STOP. THE VEHICLE SURGED FORWARD WENT OVER THE STOP AND INTO THE FREEZER AND REFRIGERATOR PUSHING THEN INTO THE WALL BEFORE I COULD STOP. I WAS THE ONLY WITNESS, ALTHOUGH MY WIFE HEARD THE IMPACT. I WAS UNHURT, AIR BAGS DID NOT DEPLOY. FREEZER AND REFRIGERATOR TOTALED, BACK WALL AND DOOR WILL HAVE TO BE REPLACED, WILL NEED FOUNDATION WORK. DAMAGE APPEARS TO BE COSMETIC, BUT LOWER BUMPER NEEDS REPLACEMENT. FARM BUREAU CLAIM #[XXX] ADJUSTER 515 344 6248, SUBSEQUENTLY AT A STOP SIGN AFTER ENDING IN THE MIDDLE OF AN INTERSECTION I DERTERMINED THE BREAK ISSUE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT
Corrective Action:
WHEN YOU FULLY DEPRESS THE BREAK PEDAL YOU CAN FULLY ENGAGE THE ACCELERATOR PEDAL. THIS HAS RESULTED IN AN ACCIDENT 2 DAYS AFTER DELIVERY OF THE VEHICLE. ON 8/22/19 SHORTLY AFTER NOON I HAD RETURNED FROM SIOUX FALLS TO HOME . AS USUAL I ENTERED THE GARAGE LETTING THE IDLE CARRY ME IN WITH MY FOOT ON THE BRAKE. I CAME TO A STOP BEFORE THE PARKING STOP. I STARTED TO RELEASE THE BRAKE TO MOVE UP TO THE STOP. THE VEHICLE SURGED FORWARD WENT OVER THE STOP AND INTO THE FREEZER AND REFRIGERATOR PUSHING THEN INTO THE WALL BEFORE I COULD STOP. I WAS THE ONLY WITNESS, ALTHOUGH MY WIFE HEARD THE IMPACT. I WAS UNHURT, AIR BAGS DID NOT DEPLOY. FREEZER AND REFRIGERATOR TOTALED, BACK WALL AND DOOR WILL HAVE TO BE REPLACED, WILL NEED FOUNDATION WORK. DAMAGE APPEARS TO BE COSMETIC, BUT LOWER BUMPER NEEDS REPLACEMENT. FARM BUREAU CLAIM #[XXX] ADJUSTER 515 344 6248, SUBSEQUENTLY AT A STOP SIGN AFTER ENDING IN THE MIDDLE OF AN INTERSECTION I DERTERMINED THE BREAK ISSUE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT
Additional Notes:
WHEN YOU FULLY DEPRESS THE BREAK PEDAL YOU CAN FULLY ENGAGE THE ACCELERATOR PEDAL. THIS HAS RESULTED IN AN ACCIDENT 2 DAYS AFTER DELIVERY OF THE VEHICLE. ON 8/22/19 SHORTLY AFTER NOON I HAD RETURNED FROM SIOUX FALLS TO HOME . AS USUAL I ENTERED THE GARAGE LETTING THE IDLE CARRY ME IN WITH MY FOOT ON THE BRAKE. I CAME TO A STOP BEFORE THE PARKING STOP. I STARTED TO RELEASE THE BRAKE TO MOVE UP TO THE STOP. THE VEHICLE SURGED FORWARD WENT OVER THE STOP AND INTO THE FREEZER AND REFRIGERATOR PUSHING THEN INTO THE WALL BEFORE I COULD STOP. I WAS THE ONLY WITNESS, ALTHOUGH MY WIFE HEARD THE IMPACT. I WAS UNHURT, AIR BAGS DID NOT DEPLOY. FREEZER AND REFRIGERATOR TOTALED, BACK WALL AND DOOR WILL HAVE TO BE REPLACED, WILL NEED FOUNDATION WORK. DAMAGE APPEARS TO BE COSMETIC, BUT LOWER BUMPER NEEDS REPLACEMENT. FARM BUREAU CLAIM #[XXX] ADJUSTER 515 344 6248, SUBSEQUENTLY AT A STOP SIGN AFTER ENDING IN THE MIDDLE OF AN INTERSECTION I DERTERMINED THE BREAK ISSUE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT
Mfg Campaign: 11254253
Recall Date: Sep 9, 2019
Ford Motor Company
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
THE TRUCK HAS ABOUT 400 MILES TOTAL. I HAVE HAD TWO INSTANCES OF UNINTENDED ACCELERATION WHILE BREAKING, ON BOTH OCCASIONS THE ENGINE REVVED AND THE VEHICLE LUNGED FORWARD
Corrective Action:
THE TRUCK HAS ABOUT 400 MILES TOTAL. I HAVE HAD TWO INSTANCES OF UNINTENDED ACCELERATION WHILE BREAKING, ON BOTH OCCASIONS THE ENGINE REVVED AND THE VEHICLE LUNGED FORWARD
Additional Notes:
THE TRUCK HAS ABOUT 400 MILES TOTAL. I HAVE HAD TWO INSTANCES OF UNINTENDED ACCELERATION WHILE BREAKING, ON BOTH OCCASIONS THE ENGINE REVVED AND THE VEHICLE LUNGED FORWARD
Mfg Campaign: 11241390
Recall Date: Aug 2, 2019
Ford Motor Company
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
INTERMITTENT FAILURE OF THE TAIL BLINKERS AND BRAKE LIGHTS. INITIALLY AFTER VEHICLE STARTUP EVERYTHING FUNCTIONS PROPERLY. AFTER DRIVING FOR SOME TIME, 30-60 MINUTES, THE BLINKERS START BEHAVING LIKE A BULB IS OUT. THIS HAPPENS FOR BOTH DRIVER AND PASSENGER BLINKERS, NOT NECESSARILY AT THE EXACT SAME TIME BUT GENERALLY BOTH FAIL PRETTY CLOSE TO EACH OTHER. SOMETIMES THE BLINKERS WILL THEN START WORKING AGAIN WHILE STILL DRIVING, SOMETIMES THEY DON'T START WORKING AGAIN UNTIL AFTER THE VEHICLE HAS BEEN TURNED OFF FOR SOME TIME. INVESTIGATED WITH THE VEHICLE STOPPED BUT STILL RUNNING AFTER THE ISSUE OCCURRED AND FRONT BLINKERS FUNCTION PROPERLY, BOTH REAR BLINKERS BULBS DON'T WORK AT ALL, TAILIGHT BULBS DIMMLY BLINK. BRAKE LIGHTS DIMLY ILLUMINATE WHEN BRAKE IS APPLIED. THIRD BRAKE LIGHT FUNCTIONS PROPERLY. ISSUE HAS RECURRED ALMOST EVERY TIME I HAVE DRIVEN THE VEHICLE LONGER THAN 30 MINUTES IN A STRETCH.
Corrective Action:
INTERMITTENT FAILURE OF THE TAIL BLINKERS AND BRAKE LIGHTS. INITIALLY AFTER VEHICLE STARTUP EVERYTHING FUNCTIONS PROPERLY. AFTER DRIVING FOR SOME TIME, 30-60 MINUTES, THE BLINKERS START BEHAVING LIKE A BULB IS OUT. THIS HAPPENS FOR BOTH DRIVER AND PASSENGER BLINKERS, NOT NECESSARILY AT THE EXACT SAME TIME BUT GENERALLY BOTH FAIL PRETTY CLOSE TO EACH OTHER. SOMETIMES THE BLINKERS WILL THEN START WORKING AGAIN WHILE STILL DRIVING, SOMETIMES THEY DON'T START WORKING AGAIN UNTIL AFTER THE VEHICLE HAS BEEN TURNED OFF FOR SOME TIME. INVESTIGATED WITH THE VEHICLE STOPPED BUT STILL RUNNING AFTER THE ISSUE OCCURRED AND FRONT BLINKERS FUNCTION PROPERLY, BOTH REAR BLINKERS BULBS DON'T WORK AT ALL, TAILIGHT BULBS DIMMLY BLINK. BRAKE LIGHTS DIMLY ILLUMINATE WHEN BRAKE IS APPLIED. THIRD BRAKE LIGHT FUNCTIONS PROPERLY. ISSUE HAS RECURRED ALMOST EVERY TIME I HAVE DRIVEN THE VEHICLE LONGER THAN 30 MINUTES IN A STRETCH.
Additional Notes:
INTERMITTENT FAILURE OF THE TAIL BLINKERS AND BRAKE LIGHTS. INITIALLY AFTER VEHICLE STARTUP EVERYTHING FUNCTIONS PROPERLY. AFTER DRIVING FOR SOME TIME, 30-60 MINUTES, THE BLINKERS START BEHAVING LIKE A BULB IS OUT. THIS HAPPENS FOR BOTH DRIVER AND PASSENGER BLINKERS, NOT NECESSARILY AT THE EXACT SAME TIME BUT GENERALLY BOTH FAIL PRETTY CLOSE TO EACH OTHER. SOMETIMES THE BLINKERS WILL THEN START WORKING AGAIN WHILE STILL DRIVING, SOMETIMES THEY DON'T START WORKING AGAIN UNTIL AFTER THE VEHICLE HAS BEEN TURNED OFF FOR SOME TIME. INVESTIGATED WITH THE VEHICLE STOPPED BUT STILL RUNNING AFTER THE ISSUE OCCURRED AND FRONT BLINKERS FUNCTION PROPERLY, BOTH REAR BLINKERS BULBS DON'T WORK AT ALL, TAILIGHT BULBS DIMMLY BLINK. BRAKE LIGHTS DIMLY ILLUMINATE WHEN BRAKE IS APPLIED. THIRD BRAKE LIGHT FUNCTIONS PROPERLY. ISSUE HAS RECURRED ALMOST EVERY TIME I HAVE DRIVEN THE VEHICLE LONGER THAN 30 MINUTES IN A STRETCH.
Mfg Campaign: 11233825
Recall Date: Jul 22, 2019
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2019 FORD RANGER. WHILE DRIVING AT AN UNKNOWN SPEED, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO RC LACY FORD LINCOLN SUBARU (25 MAPLE AVE, CATSKILL, NY 12414) WHERE IT WAS DIAGNOSED THAT THE COMPUTER SYSTEM NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER, BUT THE CAUSE OF THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 426.
Corrective Action:
TL* THE CONTACT OWNS A 2019 FORD RANGER. WHILE DRIVING AT AN UNKNOWN SPEED, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO RC LACY FORD LINCOLN SUBARU (25 MAPLE AVE, CATSKILL, NY 12414) WHERE IT WAS DIAGNOSED THAT THE COMPUTER SYSTEM NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER, BUT THE CAUSE OF THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 426.
Additional Notes:
TL* THE CONTACT OWNS A 2019 FORD RANGER. WHILE DRIVING AT AN UNKNOWN SPEED, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO RC LACY FORD LINCOLN SUBARU (25 MAPLE AVE, CATSKILL, NY 12414) WHERE IT WAS DIAGNOSED THAT THE COMPUTER SYSTEM NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER, BUT THE CAUSE OF THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 426.
Mfg Campaign: 11221214
Recall Date: Jun 19, 2019
Ford Motor Company
Defect Description:
SEATS
Potential Consequences:
2019 FORD RANGER XLTREAR SEAT BACK LOCKING PROBLEM. FORD HAS ISSUED A TSB ON THE DIFFICULTY OF LOCKING THE REAR SEAT BACK INTO A LOCKED POSITION.. EXTREME CLOSING FORCE MUST BE USED TO SECURELY LOCK THE SEATBACK. IF NOT PROPERLY LOCKED THE SEAT BACK WOULD PROBABLY PITCH FORWARD IN EXTREME BRAKING OR A ACCIDENT. THIS COULD CAYSE INJURY TO REAR SEAT PASSENGERS OR OTHERS IN THE VEHICLE. IT SHOULD NOT TAKE A FULL SIZE ADULT MALE USING ALL POSSIBLE FORCE TO LATCH THE SEATBACK. FORD FORUMS HAVE ALSO EXPRESSED THIS PROBLEM. AS IT IS A LIFESAVING ISSUE THE NTHSA SHOULD IMMEDIATELY FORCE FORD TO DESIGN A PROPER LATCHING MECHANISM BEFORE SOMEONE IS SERIOUSLY HURT OR KILLED AND THEN HAVE IT INSTALLED FOR FREE AS A SAFETY ISSUE. FORD CURRENT SOLUTION IS NOT A PROPER REPAIR. SHAVING THE BUMPER GROMMETS A TINY BIT IS NOT THE SOLUTION..SURELY FORDS OTHER TRUCK VEHICLES DONT HAVE THIS ISSUE. PLEASE DO SOMETHING ASAP BEFORE LIVES ARE LOST. THANK YOU
Corrective Action:
2019 FORD RANGER XLTREAR SEAT BACK LOCKING PROBLEM. FORD HAS ISSUED A TSB ON THE DIFFICULTY OF LOCKING THE REAR SEAT BACK INTO A LOCKED POSITION.. EXTREME CLOSING FORCE MUST BE USED TO SECURELY LOCK THE SEATBACK. IF NOT PROPERLY LOCKED THE SEAT BACK WOULD PROBABLY PITCH FORWARD IN EXTREME BRAKING OR A ACCIDENT. THIS COULD CAYSE INJURY TO REAR SEAT PASSENGERS OR OTHERS IN THE VEHICLE. IT SHOULD NOT TAKE A FULL SIZE ADULT MALE USING ALL POSSIBLE FORCE TO LATCH THE SEATBACK. FORD FORUMS HAVE ALSO EXPRESSED THIS PROBLEM. AS IT IS A LIFESAVING ISSUE THE NTHSA SHOULD IMMEDIATELY FORCE FORD TO DESIGN A PROPER LATCHING MECHANISM BEFORE SOMEONE IS SERIOUSLY HURT OR KILLED AND THEN HAVE IT INSTALLED FOR FREE AS A SAFETY ISSUE. FORD CURRENT SOLUTION IS NOT A PROPER REPAIR. SHAVING THE BUMPER GROMMETS A TINY BIT IS NOT THE SOLUTION..SURELY FORDS OTHER TRUCK VEHICLES DONT HAVE THIS ISSUE. PLEASE DO SOMETHING ASAP BEFORE LIVES ARE LOST. THANK YOU
Additional Notes:
2019 FORD RANGER XLTREAR SEAT BACK LOCKING PROBLEM. FORD HAS ISSUED A TSB ON THE DIFFICULTY OF LOCKING THE REAR SEAT BACK INTO A LOCKED POSITION.. EXTREME CLOSING FORCE MUST BE USED TO SECURELY LOCK THE SEATBACK. IF NOT PROPERLY LOCKED THE SEAT BACK WOULD PROBABLY PITCH FORWARD IN EXTREME BRAKING OR A ACCIDENT. THIS COULD CAYSE INJURY TO REAR SEAT PASSENGERS OR OTHERS IN THE VEHICLE. IT SHOULD NOT TAKE A FULL SIZE ADULT MALE USING ALL POSSIBLE FORCE TO LATCH THE SEATBACK. FORD FORUMS HAVE ALSO EXPRESSED THIS PROBLEM. AS IT IS A LIFESAVING ISSUE THE NTHSA SHOULD IMMEDIATELY FORCE FORD TO DESIGN A PROPER LATCHING MECHANISM BEFORE SOMEONE IS SERIOUSLY HURT OR KILLED AND THEN HAVE IT INSTALLED FOR FREE AS A SAFETY ISSUE. FORD CURRENT SOLUTION IS NOT A PROPER REPAIR. SHAVING THE BUMPER GROMMETS A TINY BIT IS NOT THE SOLUTION..SURELY FORDS OTHER TRUCK VEHICLES DONT HAVE THIS ISSUE. PLEASE DO SOMETHING ASAP BEFORE LIVES ARE LOST. THANK YOU
Mfg Campaign: 11203583
Recall Date: Apr 24, 2019
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
I WAS DRIVING MY VEHICLE AND TRYING TO STOP TO AVOID A COLLISION. THE SYSTEM INDICATED COLLISION DETECTION WAS ENGAGED; HOWEVER, THE BRAKES WOULD NOT STOP AND THERE WAS A WRECK.
Corrective Action:
I WAS DRIVING MY VEHICLE AND TRYING TO STOP TO AVOID A COLLISION. THE SYSTEM INDICATED COLLISION DETECTION WAS ENGAGED; HOWEVER, THE BRAKES WOULD NOT STOP AND THERE WAS A WRECK.
Additional Notes:
I WAS DRIVING MY VEHICLE AND TRYING TO STOP TO AVOID A COLLISION. THE SYSTEM INDICATED COLLISION DETECTION WAS ENGAGED; HOWEVER, THE BRAKES WOULD NOT STOP AND THERE WAS A WRECK.
Mfg Campaign: 11193771
Recall Date: Apr 4, 2019
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I WAS DRIVING MY VEHICLE AND TRYING TO STOP TO AVOID A COLLISION. THE SYSTEM INDICATED COLLISION DETECTION WAS ENGAGED; HOWEVER, THE BRAKES WOULD NOT STOP AND THERE WAS A WRECK.
Corrective Action:
I WAS DRIVING MY VEHICLE AND TRYING TO STOP TO AVOID A COLLISION. THE SYSTEM INDICATED COLLISION DETECTION WAS ENGAGED; HOWEVER, THE BRAKES WOULD NOT STOP AND THERE WAS A WRECK.
Additional Notes:
I WAS DRIVING MY VEHICLE AND TRYING TO STOP TO AVOID A COLLISION. THE SYSTEM INDICATED COLLISION DETECTION WAS ENGAGED; HOWEVER, THE BRAKES WOULD NOT STOP AND THERE WAS A WRECK.
Mfg Campaign: 11193771
Recall Date: Apr 4, 2019
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I WAS DRIVING MY VEHICLE AND TRYING TO STOP TO AVOID A COLLISION. THE SYSTEM INDICATED COLLISION DETECTION WAS ENGAGED; HOWEVER, THE BRAKES WOULD NOT STOP AND THERE WAS A WRECK.
Corrective Action:
I WAS DRIVING MY VEHICLE AND TRYING TO STOP TO AVOID A COLLISION. THE SYSTEM INDICATED COLLISION DETECTION WAS ENGAGED; HOWEVER, THE BRAKES WOULD NOT STOP AND THERE WAS A WRECK.
Additional Notes:
I WAS DRIVING MY VEHICLE AND TRYING TO STOP TO AVOID A COLLISION. THE SYSTEM INDICATED COLLISION DETECTION WAS ENGAGED; HOWEVER, THE BRAKES WOULD NOT STOP AND THERE WAS A WRECK.
Mfg Campaign: 11193771
Recall Date: Apr 4, 2019
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
TAKATA RECALL- I WAS RECENTLY IN A CAR ACCIDENT WITH MY 2019 FORD RANGER AND WHEN I PRESSED THE BRAKE THE WOULD NOT APPLY SO I CONTINUED TO PUMP THE BRAKE AND WOULD NOT APPLY AS I APPROACHED THE OTHER VEHICLE THE PRECOLLISON ASSIST TURNED ON AND STILL NOTHING AS I HELD THE BRAKES DOWN CAUSING AN ACCIDENT
Corrective Action:
TAKATA RECALL- I WAS RECENTLY IN A CAR ACCIDENT WITH MY 2019 FORD RANGER AND WHEN I PRESSED THE BRAKE THE WOULD NOT APPLY SO I CONTINUED TO PUMP THE BRAKE AND WOULD NOT APPLY AS I APPROACHED THE OTHER VEHICLE THE PRECOLLISON ASSIST TURNED ON AND STILL NOTHING AS I HELD THE BRAKES DOWN CAUSING AN ACCIDENT
Additional Notes:
TAKATA RECALL- I WAS RECENTLY IN A CAR ACCIDENT WITH MY 2019 FORD RANGER AND WHEN I PRESSED THE BRAKE THE WOULD NOT APPLY SO I CONTINUED TO PUMP THE BRAKE AND WOULD NOT APPLY AS I APPROACHED THE OTHER VEHICLE THE PRECOLLISON ASSIST TURNED ON AND STILL NOTHING AS I HELD THE BRAKES DOWN CAUSING AN ACCIDENT
Mfg Campaign: 11193956
Recall Date: Apr 4, 2019
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TAKATA RECALL- I WAS RECENTLY IN A CAR ACCIDENT WITH MY 2019 FORD RANGER AND WHEN I PRESSED THE BRAKE THE WOULD NOT APPLY SO I CONTINUED TO PUMP THE BRAKE AND WOULD NOT APPLY AS I APPROACHED THE OTHER VEHICLE THE PRECOLLISON ASSIST TURNED ON AND STILL NOTHING AS I HELD THE BRAKES DOWN CAUSING AN ACCIDENT
Corrective Action:
TAKATA RECALL- I WAS RECENTLY IN A CAR ACCIDENT WITH MY 2019 FORD RANGER AND WHEN I PRESSED THE BRAKE THE WOULD NOT APPLY SO I CONTINUED TO PUMP THE BRAKE AND WOULD NOT APPLY AS I APPROACHED THE OTHER VEHICLE THE PRECOLLISON ASSIST TURNED ON AND STILL NOTHING AS I HELD THE BRAKES DOWN CAUSING AN ACCIDENT
Additional Notes:
TAKATA RECALL- I WAS RECENTLY IN A CAR ACCIDENT WITH MY 2019 FORD RANGER AND WHEN I PRESSED THE BRAKE THE WOULD NOT APPLY SO I CONTINUED TO PUMP THE BRAKE AND WOULD NOT APPLY AS I APPROACHED THE OTHER VEHICLE THE PRECOLLISON ASSIST TURNED ON AND STILL NOTHING AS I HELD THE BRAKES DOWN CAUSING AN ACCIDENT
Mfg Campaign: 11193956
Recall Date: Apr 4, 2019
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
TAKATA RECALL- I WAS RECENTLY IN A CAR ACCIDENT WITH MY 2019 FORD RANGER AND WHEN I PRESSED THE BRAKE THE WOULD NOT APPLY SO I CONTINUED TO PUMP THE BRAKE AND WOULD NOT APPLY AS I APPROACHED THE OTHER VEHICLE THE PRECOLLISON ASSIST TURNED ON AND STILL NOTHING AS I HELD THE BRAKES DOWN CAUSING AN ACCIDENT
Corrective Action:
TAKATA RECALL- I WAS RECENTLY IN A CAR ACCIDENT WITH MY 2019 FORD RANGER AND WHEN I PRESSED THE BRAKE THE WOULD NOT APPLY SO I CONTINUED TO PUMP THE BRAKE AND WOULD NOT APPLY AS I APPROACHED THE OTHER VEHICLE THE PRECOLLISON ASSIST TURNED ON AND STILL NOTHING AS I HELD THE BRAKES DOWN CAUSING AN ACCIDENT
Additional Notes:
TAKATA RECALL- I WAS RECENTLY IN A CAR ACCIDENT WITH MY 2019 FORD RANGER AND WHEN I PRESSED THE BRAKE THE WOULD NOT APPLY SO I CONTINUED TO PUMP THE BRAKE AND WOULD NOT APPLY AS I APPROACHED THE OTHER VEHICLE THE PRECOLLISON ASSIST TURNED ON AND STILL NOTHING AS I HELD THE BRAKES DOWN CAUSING AN ACCIDENT
Mfg Campaign: 11193956
Recall Date: Apr 4, 2019
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
2019 FORD RANGER PURCHASED, NOTICED SLIGHT PULSATION WHEN STOPPING HIGHWAY OR CITY. CONTINUED TO GET WORSE TO A POINT WHERE I BECAME AFRAID TO DRIVE IT BECAUSE TWICE ON HEAVY BRAKING PULSATION WAS SEVER AND I WAS AFRAID WAS NOT GOING TO STOP. SITUATION WAS WORSE MORE TRUCK WAS DRIVEN. NOTIFIED SERVICE ADVISOR OF ISSUE AND THAT I HAD BEEN REALLY CAREFUL BUT THEN I NOTIFIED HIM AGAIN AND ADVISED I WAS FEARFUL OF DRIVING VEHICLE ESPECIALLY ON WET ROAD. TOOK PICTURE OF LEFT REAR ROTOR THRU WHEEL HOLES AND FOUND BLACK SPOTS IN ROTOR. TOOK TRUCK IN ON MARCH 19TH, SERVICE ADVISOR CALLED AND SAID THE MECHANIC WAS GOING TO HAVE ALL FOUR ROTORS TURNED. I TOLD HIM THAT WAS UNACCEPTABLE, THE ROTORS AND BRAKES NEED TO BE REPLACED. THE SITUATION WAS ESCALATED TO FORD MOTOR COMPANY, TODAY MARCH 26TH THE SERVICE ADVISOR CALLED AND LEFT MESSAGE THEY WERE REPLACING REAR ROTORS. HAVE NOT BEEN ABLE TO REACH THEM BACK BECAUSE I FEEL THEY NEED TO ALSO REPLACE BRAKE PADS, FOR A PROPER MATING PROCESS. HE NEVER MENTIONED FRONT ROTORS AGIN AS IN PREVIOUS DICUSSION. I ORIVINALLY ADVISED THEM THEY SHOULD REPLACE ALL ROTORS AND BRAKE PADS. THEM TELLONG ME THEY WERE GOING TO TURN ALL ROTORS MAKES ME THINK THAT ALL THE ROTORS ARE WARPED. ALSO REAR SEAT UPPER PORTION WHEN RELEASED TO DOWNWARD POSITION, IS VERY HARD TO RELOCK IN UPPER POSITION, WHICH IF NOT LOCKED TO CAUSE SEATBELTED PASSENGERS ND SEAT ITSELF TO FLY FORWARD IN A FRONTAL CRASH.
Corrective Action:
2019 FORD RANGER PURCHASED, NOTICED SLIGHT PULSATION WHEN STOPPING HIGHWAY OR CITY. CONTINUED TO GET WORSE TO A POINT WHERE I BECAME AFRAID TO DRIVE IT BECAUSE TWICE ON HEAVY BRAKING PULSATION WAS SEVER AND I WAS AFRAID WAS NOT GOING TO STOP. SITUATION WAS WORSE MORE TRUCK WAS DRIVEN. NOTIFIED SERVICE ADVISOR OF ISSUE AND THAT I HAD BEEN REALLY CAREFUL BUT THEN I NOTIFIED HIM AGAIN AND ADVISED I WAS FEARFUL OF DRIVING VEHICLE ESPECIALLY ON WET ROAD. TOOK PICTURE OF LEFT REAR ROTOR THRU WHEEL HOLES AND FOUND BLACK SPOTS IN ROTOR. TOOK TRUCK IN ON MARCH 19TH, SERVICE ADVISOR CALLED AND SAID THE MECHANIC WAS GOING TO HAVE ALL FOUR ROTORS TURNED. I TOLD HIM THAT WAS UNACCEPTABLE, THE ROTORS AND BRAKES NEED TO BE REPLACED. THE SITUATION WAS ESCALATED TO FORD MOTOR COMPANY, TODAY MARCH 26TH THE SERVICE ADVISOR CALLED AND LEFT MESSAGE THEY WERE REPLACING REAR ROTORS. HAVE NOT BEEN ABLE TO REACH THEM BACK BECAUSE I FEEL THEY NEED TO ALSO REPLACE BRAKE PADS, FOR A PROPER MATING PROCESS. HE NEVER MENTIONED FRONT ROTORS AGIN AS IN PREVIOUS DICUSSION. I ORIVINALLY ADVISED THEM THEY SHOULD REPLACE ALL ROTORS AND BRAKE PADS. THEM TELLONG ME THEY WERE GOING TO TURN ALL ROTORS MAKES ME THINK THAT ALL THE ROTORS ARE WARPED. ALSO REAR SEAT UPPER PORTION WHEN RELEASED TO DOWNWARD POSITION, IS VERY HARD TO RELOCK IN UPPER POSITION, WHICH IF NOT LOCKED TO CAUSE SEATBELTED PASSENGERS ND SEAT ITSELF TO FLY FORWARD IN A FRONTAL CRASH.
Additional Notes:
2019 FORD RANGER PURCHASED, NOTICED SLIGHT PULSATION WHEN STOPPING HIGHWAY OR CITY. CONTINUED TO GET WORSE TO A POINT WHERE I BECAME AFRAID TO DRIVE IT BECAUSE TWICE ON HEAVY BRAKING PULSATION WAS SEVER AND I WAS AFRAID WAS NOT GOING TO STOP. SITUATION WAS WORSE MORE TRUCK WAS DRIVEN. NOTIFIED SERVICE ADVISOR OF ISSUE AND THAT I HAD BEEN REALLY CAREFUL BUT THEN I NOTIFIED HIM AGAIN AND ADVISED I WAS FEARFUL OF DRIVING VEHICLE ESPECIALLY ON WET ROAD. TOOK PICTURE OF LEFT REAR ROTOR THRU WHEEL HOLES AND FOUND BLACK SPOTS IN ROTOR. TOOK TRUCK IN ON MARCH 19TH, SERVICE ADVISOR CALLED AND SAID THE MECHANIC WAS GOING TO HAVE ALL FOUR ROTORS TURNED. I TOLD HIM THAT WAS UNACCEPTABLE, THE ROTORS AND BRAKES NEED TO BE REPLACED. THE SITUATION WAS ESCALATED TO FORD MOTOR COMPANY, TODAY MARCH 26TH THE SERVICE ADVISOR CALLED AND LEFT MESSAGE THEY WERE REPLACING REAR ROTORS. HAVE NOT BEEN ABLE TO REACH THEM BACK BECAUSE I FEEL THEY NEED TO ALSO REPLACE BRAKE PADS, FOR A PROPER MATING PROCESS. HE NEVER MENTIONED FRONT ROTORS AGIN AS IN PREVIOUS DICUSSION. I ORIVINALLY ADVISED THEM THEY SHOULD REPLACE ALL ROTORS AND BRAKE PADS. THEM TELLONG ME THEY WERE GOING TO TURN ALL ROTORS MAKES ME THINK THAT ALL THE ROTORS ARE WARPED. ALSO REAR SEAT UPPER PORTION WHEN RELEASED TO DOWNWARD POSITION, IS VERY HARD TO RELOCK IN UPPER POSITION, WHICH IF NOT LOCKED TO CAUSE SEATBELTED PASSENGERS ND SEAT ITSELF TO FLY FORWARD IN A FRONTAL CRASH.
Mfg Campaign: 11191617
Recall Date: Mar 26, 2019
Ford Motor Company
Defect Description:
SEATS
Potential Consequences:
2019 FORD RANGER PURCHASED, NOTICED SLIGHT PULSATION WHEN STOPPING HIGHWAY OR CITY. CONTINUED TO GET WORSE TO A POINT WHERE I BECAME AFRAID TO DRIVE IT BECAUSE TWICE ON HEAVY BRAKING PULSATION WAS SEVER AND I WAS AFRAID WAS NOT GOING TO STOP. SITUATION WAS WORSE MORE TRUCK WAS DRIVEN. NOTIFIED SERVICE ADVISOR OF ISSUE AND THAT I HAD BEEN REALLY CAREFUL BUT THEN I NOTIFIED HIM AGAIN AND ADVISED I WAS FEARFUL OF DRIVING VEHICLE ESPECIALLY ON WET ROAD. TOOK PICTURE OF LEFT REAR ROTOR THRU WHEEL HOLES AND FOUND BLACK SPOTS IN ROTOR. TOOK TRUCK IN ON MARCH 19TH, SERVICE ADVISOR CALLED AND SAID THE MECHANIC WAS GOING TO HAVE ALL FOUR ROTORS TURNED. I TOLD HIM THAT WAS UNACCEPTABLE, THE ROTORS AND BRAKES NEED TO BE REPLACED. THE SITUATION WAS ESCALATED TO FORD MOTOR COMPANY, TODAY MARCH 26TH THE SERVICE ADVISOR CALLED AND LEFT MESSAGE THEY WERE REPLACING REAR ROTORS. HAVE NOT BEEN ABLE TO REACH THEM BACK BECAUSE I FEEL THEY NEED TO ALSO REPLACE BRAKE PADS, FOR A PROPER MATING PROCESS. HE NEVER MENTIONED FRONT ROTORS AGIN AS IN PREVIOUS DICUSSION. I ORIVINALLY ADVISED THEM THEY SHOULD REPLACE ALL ROTORS AND BRAKE PADS. THEM TELLONG ME THEY WERE GOING TO TURN ALL ROTORS MAKES ME THINK THAT ALL THE ROTORS ARE WARPED. ALSO REAR SEAT UPPER PORTION WHEN RELEASED TO DOWNWARD POSITION, IS VERY HARD TO RELOCK IN UPPER POSITION, WHICH IF NOT LOCKED TO CAUSE SEATBELTED PASSENGERS ND SEAT ITSELF TO FLY FORWARD IN A FRONTAL CRASH.
Corrective Action:
2019 FORD RANGER PURCHASED, NOTICED SLIGHT PULSATION WHEN STOPPING HIGHWAY OR CITY. CONTINUED TO GET WORSE TO A POINT WHERE I BECAME AFRAID TO DRIVE IT BECAUSE TWICE ON HEAVY BRAKING PULSATION WAS SEVER AND I WAS AFRAID WAS NOT GOING TO STOP. SITUATION WAS WORSE MORE TRUCK WAS DRIVEN. NOTIFIED SERVICE ADVISOR OF ISSUE AND THAT I HAD BEEN REALLY CAREFUL BUT THEN I NOTIFIED HIM AGAIN AND ADVISED I WAS FEARFUL OF DRIVING VEHICLE ESPECIALLY ON WET ROAD. TOOK PICTURE OF LEFT REAR ROTOR THRU WHEEL HOLES AND FOUND BLACK SPOTS IN ROTOR. TOOK TRUCK IN ON MARCH 19TH, SERVICE ADVISOR CALLED AND SAID THE MECHANIC WAS GOING TO HAVE ALL FOUR ROTORS TURNED. I TOLD HIM THAT WAS UNACCEPTABLE, THE ROTORS AND BRAKES NEED TO BE REPLACED. THE SITUATION WAS ESCALATED TO FORD MOTOR COMPANY, TODAY MARCH 26TH THE SERVICE ADVISOR CALLED AND LEFT MESSAGE THEY WERE REPLACING REAR ROTORS. HAVE NOT BEEN ABLE TO REACH THEM BACK BECAUSE I FEEL THEY NEED TO ALSO REPLACE BRAKE PADS, FOR A PROPER MATING PROCESS. HE NEVER MENTIONED FRONT ROTORS AGIN AS IN PREVIOUS DICUSSION. I ORIVINALLY ADVISED THEM THEY SHOULD REPLACE ALL ROTORS AND BRAKE PADS. THEM TELLONG ME THEY WERE GOING TO TURN ALL ROTORS MAKES ME THINK THAT ALL THE ROTORS ARE WARPED. ALSO REAR SEAT UPPER PORTION WHEN RELEASED TO DOWNWARD POSITION, IS VERY HARD TO RELOCK IN UPPER POSITION, WHICH IF NOT LOCKED TO CAUSE SEATBELTED PASSENGERS ND SEAT ITSELF TO FLY FORWARD IN A FRONTAL CRASH.
Additional Notes:
2019 FORD RANGER PURCHASED, NOTICED SLIGHT PULSATION WHEN STOPPING HIGHWAY OR CITY. CONTINUED TO GET WORSE TO A POINT WHERE I BECAME AFRAID TO DRIVE IT BECAUSE TWICE ON HEAVY BRAKING PULSATION WAS SEVER AND I WAS AFRAID WAS NOT GOING TO STOP. SITUATION WAS WORSE MORE TRUCK WAS DRIVEN. NOTIFIED SERVICE ADVISOR OF ISSUE AND THAT I HAD BEEN REALLY CAREFUL BUT THEN I NOTIFIED HIM AGAIN AND ADVISED I WAS FEARFUL OF DRIVING VEHICLE ESPECIALLY ON WET ROAD. TOOK PICTURE OF LEFT REAR ROTOR THRU WHEEL HOLES AND FOUND BLACK SPOTS IN ROTOR. TOOK TRUCK IN ON MARCH 19TH, SERVICE ADVISOR CALLED AND SAID THE MECHANIC WAS GOING TO HAVE ALL FOUR ROTORS TURNED. I TOLD HIM THAT WAS UNACCEPTABLE, THE ROTORS AND BRAKES NEED TO BE REPLACED. THE SITUATION WAS ESCALATED TO FORD MOTOR COMPANY, TODAY MARCH 26TH THE SERVICE ADVISOR CALLED AND LEFT MESSAGE THEY WERE REPLACING REAR ROTORS. HAVE NOT BEEN ABLE TO REACH THEM BACK BECAUSE I FEEL THEY NEED TO ALSO REPLACE BRAKE PADS, FOR A PROPER MATING PROCESS. HE NEVER MENTIONED FRONT ROTORS AGIN AS IN PREVIOUS DICUSSION. I ORIVINALLY ADVISED THEM THEY SHOULD REPLACE ALL ROTORS AND BRAKE PADS. THEM TELLONG ME THEY WERE GOING TO TURN ALL ROTORS MAKES ME THINK THAT ALL THE ROTORS ARE WARPED. ALSO REAR SEAT UPPER PORTION WHEN RELEASED TO DOWNWARD POSITION, IS VERY HARD TO RELOCK IN UPPER POSITION, WHICH IF NOT LOCKED TO CAUSE SEATBELTED PASSENGERS ND SEAT ITSELF TO FLY FORWARD IN A FRONTAL CRASH.
Mfg Campaign: 11191617
Recall Date: Mar 26, 2019
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