FORD MUSTANG MACH E 2021

Complete listing of complaints and recalls for this vehicle

553
Complaints
111
Recalls

Complaints & Recalls

553 Complaints 111 Recalls

Official Safety Recalls - Important!

111 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Ford Motor Company
NHTSA Campaign: 25V404000 SAFETY RECALL
197.4K Vehicles Affected
Recall Date: Jun 13, 2025
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2021-2025 Mustang Mach E vehicles. In the event of a low battery charge, the electronic door latches may remain locked once the driver or front passenger exits and shuts the door, possibly trapping someone who is unable to use the inside door release handles, such as a child in the back seat.

Potential Risk:
The inability to enter or exit the vehicle in an emergency increases the risk of injury.
FREE Recall Solution:
Dealers will update the Powertrain Control Module (PCM) and the Secondary On-Board Diagnostic Control Module C (SOBDMC) software, free of charge. Interim letters notifying owners of the safety risk were mailed to 2021-2024 Mustang Mach-E owners July 9, 2025. Mustang Mach-E 2021-2024 will receive a second notice once the remedy is available, anticipated for September 29, 2025. Additionally, Owner notification letters were mailed to 2025 Mustang Mach-E owners July 9, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S65.
Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 25S65
Notice Date: Jul 10, 2025
Recall Date: Jun 13, 2025
Ford Motor Company
NHTSA Campaign: 25V315000 SAFETY RECALL
1.1M Vehicles Affected
Recall Date: May 9, 2025
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco, F-150, 2021-2024 Edge, 2023-2024 Escape, F-250, F-350, F-450, F-550, F-600, 2022-2024 Expedition, 2022-2025 Transit, 2021-2023 Mach-E, 2024 Ranger, Mustang, 2021-2023 Lincoln Nautilus, 2022-2024 Navigator, and 2023-2024 Corsair vehicles. A software error may cause the rearview camera image to delay, freeze, or not display when the vehicle is in reverse.

Potential Risk:
A frozen or missing rearview camera image can reduce the driver's view behind the vehicle, increasing the risk of a crash.
FREE Recall Solution:
The accessory protocol interface module (APIM) software will be updated by a dealer or through an over-the-air update, free of charge. Interim letters notifying owners of the safety risk were mailed June 26, 2025. A second letter will be sent once the remedy is available, anticipated for third quarter 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S49.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 25S49
Recall Date: May 9, 2025
Ford Motor Company
NHTSA Campaign: 25V130000 SAFETY RECALL
633 Vehicles Affected
Recall Date: Feb 28, 2025
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2021-2022 Mustang Mach-E vehicles previously repaired incorrectly under recall number 22V-412. The high voltage battery main contactors may overheat.

Potential Risk:
An overheated high voltage battery contactor may cause the vehicle to lose drive power, increasing the risk of a crash.
FREE Recall Solution:
Dealers will update the on-board software, free of charge. Owner notification letters were mailed April 11, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S14.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 25S14
Notice Date: Apr 11, 2025
Recall Date: Feb 28, 2025
Ford Motor Company
NHTSA Campaign: 24V777000 SAFETY RECALL
50 Vehicles Affected
Recall Date: Oct 18, 2024
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2021 Mach-E vehicles. An Over-The-Air (OTA) update to the Anti-lock Braking System (ABS) may result in a loss of power brake assist, ABS, Electronic Stability Control, Traction Control, and driver assistance features.

Potential Risk:
A loss of power brake assist can extend the distance required to stop the vehicle. Additionally, a disabled antilock brake system and/or stability control system can result in a loss of vehicle control. Either of these scenarios can increase the risk of a crash.
FREE Recall Solution:
Dealers will update the ABS calibration, free of charge. Owner notification letters were mailed November 5, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S65.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 24S65
Notice Date: Nov 5, 2024
Recall Date: Oct 18, 2024
Ford Motor Company
NHTSA Campaign: 23V687000 SAFETY RECALL
34.8K Vehicles Affected
Recall Date: Oct 13, 2023
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2021-2022 Mustang Mach-E vehicles equipped with an extended range battery. The high voltage battery main contactors may overheat.

Potential Risk:
An overheated high voltage battery contactor can result in a loss of drive power, increasing the risk of a crash.
FREE Recall Solution:
Dealers will replace the high voltage battery junction box, free of charge. Interim owner notification letters were mailed November 2, 2023. Owner notification letters were mailed December 29, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S56. Vehicles included in this recall that were previously repaired under recall 22V-412 will need to have the new remedy completed.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 23S56
Notice Date: Dec 29, 2023
Recall Date: Oct 13, 2023
Ford Motor Company
NHTSA Campaign: 22V412000 SAFETY RECALL
48.9K Vehicles Affected
Recall Date: Jun 10, 2022
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2021-2022 Mustang Mach-E vehicles. The high voltage battery main contactors may overheat.

Potential Risk:
An overheated high voltage battery contactor may cause the vehicle to lose drive power, increasing the risk of a crash.
FREE Recall Solution:
Dealers will update the on-board software, free of charge. Owner notification letters were mailed on July 8, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S41.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 22S41
Notice Date: Jul 8, 2022
Recall Date: Jun 10, 2022
Ford Motor Company
NHTSA Campaign: 22V333000 SAFETY RECALL
464 Vehicles Affected
Recall Date: May 13, 2022
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2021 Mustang Mach-E vehicles equipped with all-wheel drive. The powertrain control module (PCM) functional safety software may fail to detect a software error, resulting in unintended acceleration, unintended deceleration, or a loss of drive power.

Potential Risk:
Unintended acceleration, unintended deceleration, or a loss of drive power increases the risk of a crash.
FREE Recall Solution:
The PCM software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed June 9, 2022. Owners may contact Ford customer service at 1-800-436-7332. Ford's number for this recall is 22S29.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 22S29
Notice Date: Jun 9, 2022
Recall Date: May 13, 2022
Ford Motor Company
NHTSA Campaign: 21V979000 SAFETY RECALL
2.6K Vehicles Affected
Recall Date: Dec 16, 2021
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2021-2022 Mustang Mach-E and 2022 Maverick vehicles. The rear seat belt buckles may not be properly attached to the rear floor assembly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 208, "Occupant Crash Protection," and 210, "Seat Belt Assembly Anchorages."

Potential Risk:
Improperly attached seat belts may not adequately restrain an occupant in a crash, increasing the risk of injury.
FREE Recall Solution:
Dealers will repair the rear seat belt buckle attachments, free of charge. Owner notification letters were mailed January 28, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21C36.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 21C36
Notice Date: Jan 28, 2022
Recall Date: Dec 16, 2021
Ford Motor Company
NHTSA Campaign: 21V711000 SAFETY RECALL
17.7K Vehicles Affected
Recall Date: Sep 14, 2021
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2021 Mustang Mach-E vehicles. The windshield may not have been properly bonded to the vehicle, which could allow it to detach. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 212, "Windshield Mounting."

Potential Risk:
A windshield that separates from a vehicle during a crash can increase the risk of injury.
FREE Recall Solution:
Dealers will remove and reinstall the windshield, free of charge. Owner notification letters were mailed on October 29, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21C22.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 21C22
Notice Date: Oct 29, 2021
Recall Date: Sep 14, 2021
Ford Motor Company
NHTSA Campaign: 21V712000 SAFETY RECALL
13.5K Vehicles Affected
Recall Date: Sep 14, 2021
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2021 Mustang Mach-E vehicles. The vehicle's panoramic roof glass panel may not have been properly bonded to the vehicle, which could allow it to detach.

Potential Risk:
A roof panel that separates from a vehicle can become a road hazard, increasing the risk of a crash or injury.
FREE Recall Solution:
Dealers will apply additional urethane adhesive, free of charge. Owner notification letters were mailed October 29, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S42.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 21S42
Notice Date: Oct 29, 2021
Recall Date: Sep 14, 2021
Ford Motor Company
NHTSA Campaign: 21V140000 SAFETY RECALL
1.3K Vehicles Affected
Recall Date: Mar 5, 2021
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2021 Mustang Mach-E vehicles. The front subframe bolts may not have been tightened properly during assembly, which could result in loose bolts.

Potential Risk:
Loose subframe bolts may reduce the vehicle's performance in a crash, increasing the risk of injury.
FREE Recall Solution:
Ford will notify owners, and dealers will inspect the front subframe bolts and tighten them as necessary, free of charge. The recall began April 2, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S09.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 21S09
Notice Date: Apr 2, 2021
Recall Date: Mar 5, 2021

Consumer Complaints

553 Complaints
Ford Motor Company
Campaign: 11510437 Other
Mar 6, 2023
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

The contact owns a 2021 Ford Mustang Mach E. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 22V412000 (Electrical System) however, the failure recurred. The contact stated that while driving at an undisclosed speed, the park safely warning light was illuminated and the vehicle stalled. Additionally, the steering wheel seized. The vehicle was towed to the dealer; however, the dealer was unable to duplicate the failure. The manufacturer was made aware of the failure. The failure mileage was approximately 35,000.

Corrective Action:

The contact owns a 2021 Ford Mustang Mach E. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 22V412000 (Electrical System) however, the failure recurred. The contact stated that while driving at an undisclosed speed, the park safely warning light was illuminated and the vehicle stalled. Additionally, the steering wheel seized. The vehicle was towed to the dealer; however, the dealer was unable to duplicate the failure. The manufacturer was made aware of the failure. The failure mileage was approximately 35,000.

Additional Notes:

The contact owns a 2021 Ford Mustang Mach E. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 22V412000 (Electrical System) however, the failure recurred. The contact stated that while driving at an undisclosed speed, the park safely warning light was illuminated and the vehicle stalled. Additionally, the steering wheel seized. The vehicle was towed to the dealer; however, the dealer was unable to duplicate the failure. The manufacturer was made aware of the failure. The failure mileage was approximately 35,000.

Manufacturer: FORD
Mfg Campaign: 11510437
Notice Date: Mar 6, 2023
Recall Date: Mar 6, 2023
Ford Motor Company
Campaign: 11508034 Other
Feb 19, 2023
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

I have been trying to get the 2 open recalls on my vehicle done since November 2021. Ford says my dealer is authorized to do the work however my dealer refuses to do the work as Ford will not reimburse the dealer fully as I was told the dealer has to outsource the work. The two other dealers here won’t do my car as I didn’t purchase my car with them. I have been talking to both Ford customer service and my dealer Windward Ford Hawaii and they both blame each other. IFord said the dealer should be able to do the work while the dealer says they can’t until they work out the payment from Ford. I just want the work done so my car is safe. I don’t think I am the only one in Hawaii that hasn’t had this recall work done yet…and it’s not for lack of trying. Please let me know if there is anything that can be done so that Mach-E drivers in Hawaii can get this recall work done.

Corrective Action:

I have been trying to get the 2 open recalls on my vehicle done since November 2021. Ford says my dealer is authorized to do the work however my dealer refuses to do the work as Ford will not reimburse the dealer fully as I was told the dealer has to outsource the work. The two other dealers here won’t do my car as I didn’t purchase my car with them. I have been talking to both Ford customer service and my dealer Windward Ford Hawaii and they both blame each other. IFord said the dealer should be able to do the work while the dealer says they can’t until they work out the payment from Ford. I just want the work done so my car is safe. I don’t think I am the only one in Hawaii that hasn’t had this recall work done yet…and it’s not for lack of trying. Please let me know if there is anything that can be done so that Mach-E drivers in Hawaii can get this recall work done.

Additional Notes:

I have been trying to get the 2 open recalls on my vehicle done since November 2021. Ford says my dealer is authorized to do the work however my dealer refuses to do the work as Ford will not reimburse the dealer fully as I was told the dealer has to outsource the work. The two other dealers here won’t do my car as I didn’t purchase my car with them. I have been talking to both Ford customer service and my dealer Windward Ford Hawaii and they both blame each other. IFord said the dealer should be able to do the work while the dealer says they can’t until they work out the payment from Ford. I just want the work done so my car is safe. I don’t think I am the only one in Hawaii that hasn’t had this recall work done yet…and it’s not for lack of trying. Please let me know if there is anything that can be done so that Mach-E drivers in Hawaii can get this recall work done.

Manufacturer: FORD
Mfg Campaign: 11508034
Notice Date: Feb 19, 2023
Recall Date: Feb 19, 2023
Ford Motor Company
Campaign: 11507951 Other
Feb 18, 2023
Defect Description:

STRUCTURE:BODY

Potential Consequences:

Hood latch on vehicle failed. When opening hood to access the frunk (either thru manual hood release, or electronic release on car screen), hood unlocks halfway, and then is in a state where it can neither be opened or closed. Car has questionable safety once hood latch is in this state, as it is partially open and will not relatch. My car is currently at dealer for replacement of striker, hood latch, and actuator components under warranty.

Corrective Action:

Hood latch on vehicle failed. When opening hood to access the frunk (either thru manual hood release, or electronic release on car screen), hood unlocks halfway, and then is in a state where it can neither be opened or closed. Car has questionable safety once hood latch is in this state, as it is partially open and will not relatch. My car is currently at dealer for replacement of striker, hood latch, and actuator components under warranty.

Additional Notes:

Hood latch on vehicle failed. When opening hood to access the frunk (either thru manual hood release, or electronic release on car screen), hood unlocks halfway, and then is in a state where it can neither be opened or closed. Car has questionable safety once hood latch is in this state, as it is partially open and will not relatch. My car is currently at dealer for replacement of striker, hood latch, and actuator components under warranty.

Manufacturer: FORD
Mfg Campaign: 11507951
Notice Date: Feb 18, 2023
Recall Date: Feb 18, 2023
Ford Motor Company
Campaign: 11507431 Other
Feb 15, 2023
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

The car shows front camera fault disabling all collision safety features as well as cruise control.

Corrective Action:

The car shows front camera fault disabling all collision safety features as well as cruise control.

Additional Notes:

The car shows front camera fault disabling all collision safety features as well as cruise control.

Manufacturer: FORD
Mfg Campaign: 11507431
Notice Date: Feb 15, 2023
Recall Date: Feb 15, 2023
Ford Motor Company
Campaign: 11507431 Other
Feb 15, 2023
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

The car shows front camera fault disabling all collision safety features as well as cruise control.

Corrective Action:

The car shows front camera fault disabling all collision safety features as well as cruise control.

Additional Notes:

The car shows front camera fault disabling all collision safety features as well as cruise control.

Manufacturer: FORD
Mfg Campaign: 11507431
Notice Date: Feb 15, 2023
Recall Date: Feb 15, 2023
Ford Motor Company
Campaign: 11507431 Other
Feb 15, 2023
Defect Description:

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Potential Consequences:

The car shows front camera fault disabling all collision safety features as well as cruise control.

Corrective Action:

The car shows front camera fault disabling all collision safety features as well as cruise control.

Additional Notes:

The car shows front camera fault disabling all collision safety features as well as cruise control.

Manufacturer: FORD
Mfg Campaign: 11507431
Notice Date: Feb 15, 2023
Recall Date: Feb 15, 2023
Ford Motor Company
Campaign: 11505796 Other
Feb 6, 2023
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Ford released an OTA update for the HVB issue Mach-E were having and leaving drivers stranded. I have seen that even with the update many people are still having the cars break down while driving and needing the High Voltage Battery Connector replaced. I am worried that this may happen to my car one day while driving and could cause an accident or death. Is there anyway to force Ford to fix every car that had this issue before we break down? The temporary fix of software is not good. I think FOrd should be forced to recall all Mach-E and replace the connector before there is an accident that leads to deaths on the road.

Corrective Action:

Ford released an OTA update for the HVB issue Mach-E were having and leaving drivers stranded. I have seen that even with the update many people are still having the cars break down while driving and needing the High Voltage Battery Connector replaced. I am worried that this may happen to my car one day while driving and could cause an accident or death. Is there anyway to force Ford to fix every car that had this issue before we break down? The temporary fix of software is not good. I think FOrd should be forced to recall all Mach-E and replace the connector before there is an accident that leads to deaths on the road.

Additional Notes:

Ford released an OTA update for the HVB issue Mach-E were having and leaving drivers stranded. I have seen that even with the update many people are still having the cars break down while driving and needing the High Voltage Battery Connector replaced. I am worried that this may happen to my car one day while driving and could cause an accident or death. Is there anyway to force Ford to fix every car that had this issue before we break down? The temporary fix of software is not good. I think FOrd should be forced to recall all Mach-E and replace the connector before there is an accident that leads to deaths on the road.

Manufacturer: FORD
Mfg Campaign: 11505796
Notice Date: Feb 6, 2023
Recall Date: Feb 6, 2023
Ford Motor Company
Campaign: 11505796 Other
Feb 6, 2023
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

Ford released an OTA update for the HVB issue Mach-E were having and leaving drivers stranded. I have seen that even with the update many people are still having the cars break down while driving and needing the High Voltage Battery Connector replaced. I am worried that this may happen to my car one day while driving and could cause an accident or death. Is there anyway to force Ford to fix every car that had this issue before we break down? The temporary fix of software is not good. I think FOrd should be forced to recall all Mach-E and replace the connector before there is an accident that leads to deaths on the road.

Corrective Action:

Ford released an OTA update for the HVB issue Mach-E were having and leaving drivers stranded. I have seen that even with the update many people are still having the cars break down while driving and needing the High Voltage Battery Connector replaced. I am worried that this may happen to my car one day while driving and could cause an accident or death. Is there anyway to force Ford to fix every car that had this issue before we break down? The temporary fix of software is not good. I think FOrd should be forced to recall all Mach-E and replace the connector before there is an accident that leads to deaths on the road.

Additional Notes:

Ford released an OTA update for the HVB issue Mach-E were having and leaving drivers stranded. I have seen that even with the update many people are still having the cars break down while driving and needing the High Voltage Battery Connector replaced. I am worried that this may happen to my car one day while driving and could cause an accident or death. Is there anyway to force Ford to fix every car that had this issue before we break down? The temporary fix of software is not good. I think FOrd should be forced to recall all Mach-E and replace the connector before there is an accident that leads to deaths on the road.

Manufacturer: FORD
Mfg Campaign: 11505796
Notice Date: Feb 6, 2023
Recall Date: Feb 6, 2023
Ford Motor Company
Campaign: 11503102 Other
Jan 23, 2023
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

Front Camera Fault & Pre-Collision Assist Not Available Error messages since August 2022 around the time after a recall for windshield reglue.

Corrective Action:

Front Camera Fault & Pre-Collision Assist Not Available Error messages since August 2022 around the time after a recall for windshield reglue.

Additional Notes:

Front Camera Fault & Pre-Collision Assist Not Available Error messages since August 2022 around the time after a recall for windshield reglue.

Manufacturer: FORD
Mfg Campaign: 11503102
Notice Date: Jan 23, 2023
Recall Date: Jan 23, 2023
Ford Motor Company
Campaign: 11503102 Other
Jan 23, 2023
Defect Description:

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Potential Consequences:

Front Camera Fault & Pre-Collision Assist Not Available Error messages since August 2022 around the time after a recall for windshield reglue.

Corrective Action:

Front Camera Fault & Pre-Collision Assist Not Available Error messages since August 2022 around the time after a recall for windshield reglue.

Additional Notes:

Front Camera Fault & Pre-Collision Assist Not Available Error messages since August 2022 around the time after a recall for windshield reglue.

Manufacturer: FORD
Mfg Campaign: 11503102
Notice Date: Jan 23, 2023
Recall Date: Jan 23, 2023
Ford Motor Company
Campaign: 11503102 Other
Jan 23, 2023
Defect Description:

FORWARD COLLISION AVOIDANCE: WARNINGS

Potential Consequences:

Front Camera Fault & Pre-Collision Assist Not Available Error messages since August 2022 around the time after a recall for windshield reglue.

Corrective Action:

Front Camera Fault & Pre-Collision Assist Not Available Error messages since August 2022 around the time after a recall for windshield reglue.

Additional Notes:

Front Camera Fault & Pre-Collision Assist Not Available Error messages since August 2022 around the time after a recall for windshield reglue.

Manufacturer: FORD
Mfg Campaign: 11503102
Notice Date: Jan 23, 2023
Recall Date: Jan 23, 2023
Ford Motor Company
Campaign: 11503146 Other
Jan 23, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

Stuck Disk Brake: The left rear disc brake was stuck. After releasing the parking brake the car would not move. After two attempts to reverse the brake released. There is a loud thumping sound from the rear wheel. While braking there is a violent vibration coming from the left rear wheel. The car is parked now and will be towed to a Ford Dealer. In the on-line Ford Mach-E forum there are other complaints about brakes being stuck with similar description as above. My car was last driven in wet weather and then parked in a garage. Temperatures at the time were cold but not freezing. The temperature at the time of incident was about 50 degrees Fahrenheit. This seems to be a safety issue.

Corrective Action:

Stuck Disk Brake: The left rear disc brake was stuck. After releasing the parking brake the car would not move. After two attempts to reverse the brake released. There is a loud thumping sound from the rear wheel. While braking there is a violent vibration coming from the left rear wheel. The car is parked now and will be towed to a Ford Dealer. In the on-line Ford Mach-E forum there are other complaints about brakes being stuck with similar description as above. My car was last driven in wet weather and then parked in a garage. Temperatures at the time were cold but not freezing. The temperature at the time of incident was about 50 degrees Fahrenheit. This seems to be a safety issue.

Additional Notes:

Stuck Disk Brake: The left rear disc brake was stuck. After releasing the parking brake the car would not move. After two attempts to reverse the brake released. There is a loud thumping sound from the rear wheel. While braking there is a violent vibration coming from the left rear wheel. The car is parked now and will be towed to a Ford Dealer. In the on-line Ford Mach-E forum there are other complaints about brakes being stuck with similar description as above. My car was last driven in wet weather and then parked in a garage. Temperatures at the time were cold but not freezing. The temperature at the time of incident was about 50 degrees Fahrenheit. This seems to be a safety issue.

Manufacturer: FORD
Mfg Campaign: 11503146
Notice Date: Jan 23, 2023
Recall Date: Jan 23, 2023
Ford Motor Company
Campaign: 11502773 Other
Jan 20, 2023
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

The contact owns a 2021 Ford Mustang Mach-E. The contact received notification of NHTSA Campaign Number: 22V412000 (Electrical System) however, the part to do the recall repair was not available. The contact stated that several local dealers were contacted; however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Corrective Action:

The contact owns a 2021 Ford Mustang Mach-E. The contact received notification of NHTSA Campaign Number: 22V412000 (Electrical System) however, the part to do the recall repair was not available. The contact stated that several local dealers were contacted; however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Additional Notes:

The contact owns a 2021 Ford Mustang Mach-E. The contact received notification of NHTSA Campaign Number: 22V412000 (Electrical System) however, the part to do the recall repair was not available. The contact stated that several local dealers were contacted; however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Manufacturer: FORD
Mfg Campaign: 11502773
Notice Date: Jan 20, 2023
Recall Date: Jan 20, 2023
Ford Motor Company
Campaign: 11501447 Other
Jan 12, 2023
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Occasional failure of video signal from front camera located above rear view mirror causes Alert pop-up on main instrument display and loss of all Driver Assist feature that utilize the front camera such as: lane departure alert and adaptive cruise control.

Corrective Action:

Occasional failure of video signal from front camera located above rear view mirror causes Alert pop-up on main instrument display and loss of all Driver Assist feature that utilize the front camera such as: lane departure alert and adaptive cruise control.

Additional Notes:

Occasional failure of video signal from front camera located above rear view mirror causes Alert pop-up on main instrument display and loss of all Driver Assist feature that utilize the front camera such as: lane departure alert and adaptive cruise control.

Manufacturer: FORD
Mfg Campaign: 11501447
Notice Date: Jan 12, 2023
Recall Date: Jan 12, 2023
Ford Motor Company
Campaign: 11501447 Other
Jan 12, 2023
Defect Description:

FORWARD COLLISION AVOIDANCE: WARNINGS

Potential Consequences:

Occasional failure of video signal from front camera located above rear view mirror causes Alert pop-up on main instrument display and loss of all Driver Assist feature that utilize the front camera such as: lane departure alert and adaptive cruise control.

Corrective Action:

Occasional failure of video signal from front camera located above rear view mirror causes Alert pop-up on main instrument display and loss of all Driver Assist feature that utilize the front camera such as: lane departure alert and adaptive cruise control.

Additional Notes:

Occasional failure of video signal from front camera located above rear view mirror causes Alert pop-up on main instrument display and loss of all Driver Assist feature that utilize the front camera such as: lane departure alert and adaptive cruise control.

Manufacturer: FORD
Mfg Campaign: 11501447
Notice Date: Jan 12, 2023
Recall Date: Jan 12, 2023
Ford Motor Company
Campaign: 11501447 Other
Jan 12, 2023
Defect Description:

LANE DEPARTURE: WARNING

Potential Consequences:

Occasional failure of video signal from front camera located above rear view mirror causes Alert pop-up on main instrument display and loss of all Driver Assist feature that utilize the front camera such as: lane departure alert and adaptive cruise control.

Corrective Action:

Occasional failure of video signal from front camera located above rear view mirror causes Alert pop-up on main instrument display and loss of all Driver Assist feature that utilize the front camera such as: lane departure alert and adaptive cruise control.

Additional Notes:

Occasional failure of video signal from front camera located above rear view mirror causes Alert pop-up on main instrument display and loss of all Driver Assist feature that utilize the front camera such as: lane departure alert and adaptive cruise control.

Manufacturer: FORD
Mfg Campaign: 11501447
Notice Date: Jan 12, 2023
Recall Date: Jan 12, 2023
Ford Motor Company
Campaign: 11501452 Other
Jan 12, 2023
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Occasional blank/inoperative info screen, typically recovers after reset or re-start, but sudden loss of visibility of ALL settings and controls for heat, navigation, and most importantly loss of the ability to enter backup Start code for keyless start can cause possible stranding in dangerous conditions. Loss of control of heating/cooling could cause loss of visibility if defrost is unavailable, or heat stroke if air conditioning is unavailable. My understanding is that re-designed console screens are available to address this known defect in vehicles built prior to June 2022, but no recall has been issued.

Corrective Action:

Occasional blank/inoperative info screen, typically recovers after reset or re-start, but sudden loss of visibility of ALL settings and controls for heat, navigation, and most importantly loss of the ability to enter backup Start code for keyless start can cause possible stranding in dangerous conditions. Loss of control of heating/cooling could cause loss of visibility if defrost is unavailable, or heat stroke if air conditioning is unavailable. My understanding is that re-designed console screens are available to address this known defect in vehicles built prior to June 2022, but no recall has been issued.

Additional Notes:

Occasional blank/inoperative info screen, typically recovers after reset or re-start, but sudden loss of visibility of ALL settings and controls for heat, navigation, and most importantly loss of the ability to enter backup Start code for keyless start can cause possible stranding in dangerous conditions. Loss of control of heating/cooling could cause loss of visibility if defrost is unavailable, or heat stroke if air conditioning is unavailable. My understanding is that re-designed console screens are available to address this known defect in vehicles built prior to June 2022, but no recall has been issued.

Manufacturer: FORD
Mfg Campaign: 11501452
Notice Date: Jan 12, 2023
Recall Date: Jan 12, 2023
Ford Motor Company
Campaign: 11501452 Other
Jan 12, 2023
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Occasional blank/inoperative info screen, typically recovers after reset or re-start, but sudden loss of visibility of ALL settings and controls for heat, navigation, and most importantly loss of the ability to enter backup Start code for keyless start can cause possible stranding in dangerous conditions. Loss of control of heating/cooling could cause loss of visibility if defrost is unavailable, or heat stroke if air conditioning is unavailable. My understanding is that re-designed console screens are available to address this known defect in vehicles built prior to June 2022, but no recall has been issued.

Corrective Action:

Occasional blank/inoperative info screen, typically recovers after reset or re-start, but sudden loss of visibility of ALL settings and controls for heat, navigation, and most importantly loss of the ability to enter backup Start code for keyless start can cause possible stranding in dangerous conditions. Loss of control of heating/cooling could cause loss of visibility if defrost is unavailable, or heat stroke if air conditioning is unavailable. My understanding is that re-designed console screens are available to address this known defect in vehicles built prior to June 2022, but no recall has been issued.

Additional Notes:

Occasional blank/inoperative info screen, typically recovers after reset or re-start, but sudden loss of visibility of ALL settings and controls for heat, navigation, and most importantly loss of the ability to enter backup Start code for keyless start can cause possible stranding in dangerous conditions. Loss of control of heating/cooling could cause loss of visibility if defrost is unavailable, or heat stroke if air conditioning is unavailable. My understanding is that re-designed console screens are available to address this known defect in vehicles built prior to June 2022, but no recall has been issued.

Manufacturer: FORD
Mfg Campaign: 11501452
Notice Date: Jan 12, 2023
Recall Date: Jan 12, 2023
Ford Motor Company
Campaign: 11500875 Other
Jan 9, 2023
Defect Description:

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Potential Consequences:

While driving and hitting a bump I will get a message in the driver's display stating Forward collision assist unavailable. This causes almost all of the ADAS features to stop working including cruise control and blue cruise. This is very dangerous! There is a huge thread on this issue at the macheforum.com. The issue needs to be addressed by Ford Motor Company in a recall.

Corrective Action:

While driving and hitting a bump I will get a message in the driver's display stating Forward collision assist unavailable. This causes almost all of the ADAS features to stop working including cruise control and blue cruise. This is very dangerous! There is a huge thread on this issue at the macheforum.com. The issue needs to be addressed by Ford Motor Company in a recall.

Additional Notes:

While driving and hitting a bump I will get a message in the driver's display stating Forward collision assist unavailable. This causes almost all of the ADAS features to stop working including cruise control and blue cruise. This is very dangerous! There is a huge thread on this issue at the macheforum.com. The issue needs to be addressed by Ford Motor Company in a recall.

Manufacturer: FORD
Mfg Campaign: 11500875
Notice Date: Jan 9, 2023
Recall Date: Jan 9, 2023
Ford Motor Company
Campaign: 11500875 Other
Jan 9, 2023
Defect Description:

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Potential Consequences:

While driving and hitting a bump I will get a message in the driver's display stating Forward collision assist unavailable. This causes almost all of the ADAS features to stop working including cruise control and blue cruise. This is very dangerous! There is a huge thread on this issue at the macheforum.com. The issue needs to be addressed by Ford Motor Company in a recall.

Corrective Action:

While driving and hitting a bump I will get a message in the driver's display stating Forward collision assist unavailable. This causes almost all of the ADAS features to stop working including cruise control and blue cruise. This is very dangerous! There is a huge thread on this issue at the macheforum.com. The issue needs to be addressed by Ford Motor Company in a recall.

Additional Notes:

While driving and hitting a bump I will get a message in the driver's display stating Forward collision assist unavailable. This causes almost all of the ADAS features to stop working including cruise control and blue cruise. This is very dangerous! There is a huge thread on this issue at the macheforum.com. The issue needs to be addressed by Ford Motor Company in a recall.

Manufacturer: FORD
Mfg Campaign: 11500875
Notice Date: Jan 9, 2023
Recall Date: Jan 9, 2023

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